Page 13 of 16 · complaints 601–650 of 768

2017 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Unknown or Other
Filed Nov 21, 2020VA

TRUNK WON'T OPEN

Steering
Filed Nov 17, 202034,500 milesFL

I WAS DRIVING THIS MORNING, AND MY 2017 HYUNDAI WAS MANEUVERING AS IF THERE WERE TOO MUCH POWER STEERING FLUID. WITH EVERY LANE CHANGE, IT WAS AS IF I WAS GOING TO CRASH. ABOUT 4 HOURS LATER, I WENT TO GRAB MY SON AND SAME THING. CAR MOVING VERY EASILY. TURNING COULD BE DONE WITH MY PINKY. AS I WAS TURNING INTO MY STREET, ALL OF A SUDDEN IT'S AS IF SOMETHING WAS HOLDING MY CAR BACK. THE POWER STEERING WENT OUT. THANK GOD I WAS RIGHT BY THE HOUSE. RED STEERING WHEEL AND EXCLAIMATION POINT NOTIFICATION APPEARED ON MY DASHBOARD.

Steering
Filed Oct 31, 202068,000 milesOH

WAS DRIVING AND THE STEERING GOT VERY TIGHT MAKING IT HARD TO EVEN SLIGHTLY TURN VEHICLE LUCKILY I WAS DRIVING AT A VERY LOW SPEED AND COULD ADJUST. RED LIGHT WITH EXCLAMATION POINT AND STEERING WHEEL SHOWED WHEN IT HAPPENED

Steering
Filed Oct 30, 202015,129 milesTX

THE POWER STEERING HAS GONE OUT ON MY VEHICLE TWICE IN 2 MONTHS. THE FIRST TIME, I WAS DRIVING DOWN A CITY STREET AND HAD JUST TURNED RIGHT INTO A PARKING LOT. AS I TURNED THE STEERING WHEEL TO PARK, THE POWER STEERING WENT OUT. IT WAS SCARY; IT TOOK A LOT OF TURNING OF THE STEERING WHEEL TO SAFELY MANEUVER OUT OF THE WAY OF THE PARKING LOT TRAFFIC. THE SECOND TIME, I HAD JUST LEFT MY HOUSE TO TAKE MY VEHICLE IN FOR ITS 15,000 MILE SERVICE. LESS THAN 3 MINUTES AWAY FROM MY HOUSE, AS I WAS MAKING A RIGHT TURN ON A CITY STREET, THE POWER STEERING WENT OUT. IT WAS HARD TO MANEUVER THE CAR OUT OF TRAFFIC, BUT I WAS ABLE TO DO SO. IN BOTH INSTANCES, I HEARD CLICKING NOISES PRIOR TO THE POWER STEERING GOING OUT. THE FIRST TIME THE POWER STEERING WENT OUT, I HEARD A CLICKING NOISE AS I WAS TURNING INTO THE PARKING LOT. THE SECOND TIME THE POWER STEERING WENT OUT, I HEARD CLICKING NOISES AS I WAS BACKING OUT OF MY DRIVEWAY. MY CAR SAT IN MY DRIVEWAY WITH ME DRIVING IT ONLY TWICE BETWEEN THE FIRST AND SECOND INCIDENCE OF THE POWER STEERING GOING OUT. I ONLY DROVE IT THE SECOND TIME TO GET THE 15,000 MILE SERVICE AND TO SEE IF THE DEALERSHIP COULD FIX THE PROBLEM. I ENDED UP HAVING THE VEHICLE TOWED TO THE DEALERSHIP. I AM AFRAID TO DRIVE MY CAR. SO FAR, THE DEALERSHIP SAYS IT IS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM BECAUSE THEY CAN'T REPLICATE IT.

Engine
Filed Oct 28, 202019,599 milesCA

THE OIL PLUG FELL OUT AND SEIZED THE ENGINE. I BOUGHT THE CAR AND DROVE IT LIGHTLY FOR 2 DAYS THROUGH CITY STREETS AND HIGHWAYS. RIGHT BEFORE THE ENGINE SEIZED. THE CHECK HYBRID SYSTEMS LIGHT CAME ON, FOLLOWED BY THE OIL LIGHT, THEN THE CHECK ENGINE LIGHT (WITHIN THE SPAN OF AROUND 45 SECONDS). AFTER THE LIGHTS THE CAR BECAME UNRESPONSIVE TO THE GAS PEDAL AND SLOWED TO A HALT. AFTER GETTING IT TOWED TO A HYUNDAI DEALERSHIP THE NEXT DAY, THEY CALLED AND SAID THAT TE OIL PLUG IS MISSING AND IT CAUSED THE WHOLE ENGINE TO SEIZE AND NEED A COMPLETE REPLACEMENT. AFTER RESEARCHING I'VE FOUND MANY OWNERS OF 2017 HYUNDAI SONOTA HYBRIDS TO HAVE HAD SIMILAR ISSUES WITH THE PLUG FALLING OUT. I BELIEVE IT SHOULD BE LOOKED INTO GETTING RECALLED.

Engine
Filed Oct 19, 2020FL

SINCE APP. 50000 MILE MARK ENGINE HAS CONSUMED OIL AND ITS INCREASING AS MILEAGE GOES UP ITS GETTING WORSE, HAVING TO CHECK OIL PRIOR TO GOING ANYWHERE NOW, ONE TIME OIL LIGHT CAME ON HAD TO PUT 2 QUARTS IN AT AN AUTO ZONE STORE. HAVE CHECKED FOUND NO LEAKS AND HAVE HAD CAR ON HOIST ENGINE RUNNING WITH NO LEAKS SHOWING. VEHICLE HAS BEEN SERVICED FOR 2 RECALLS ON THE ENGINE STALLING AND RPM SLOWING MAKING CAR PRACTICALLY UNDRIVEABLE. I WAS TOLD TO DRIVE CAR INTO DEALERSHIP FOR RECALL USING SIDE ROADS AS RPM WOULD ONLY GO TO 2000. I THINK THAT ACTION MAY HAVE CAUSED THE PROBLEM I AM NOW HAVING.

Electronic Stability Control (esc)
Filed Oct 13, 202090,000 milesCA

CARS STEERING WHEEL LOCKS UP AND CAR DIES OUT ON TURNS ON ANY ROAD, HIGHWAY OR SPEED . LAST ISSUE WHILE ENTERING A FREEWAY. CAR MUST SIT THEN RESTARTED TO ALLOW IT TO BE USABLE. NO WARNING GIVEN WHEN THIS HAPPENS. CONTACTED DEALERSHIP. NO HELP WAS GIVEN.HAS BEEN AN ISSUES SINCE PURCHASE. AT LEASE 15 TIMES IN ONE YEAR.

Air Bags
Filed Oct 12, 2020SC

THE AIR BAG CONTROL MODULE IS DEFECTIVE AND NEED TO BE REPLACED. THIS MARKS SEVERAL TIMES I'VE HAD PROBLEMS WITH THIS VEHICLE.

Steering
Filed Oct 11, 202061,000 milesFL

I WAS LEAVING WORK, PLACED THE CAR IN REVERSE, THAN DRIVE AND THE THE STEERING WHEEL LOCKED UP ON ME. I WAS ABLE TO GET THE CAR BACK INTO A PARKING SPOT WITH MUCH DIFFICULTY. THE EPS LIGHT WAS LIT ALONG WITH ANOTHER WARNING SYMBOL. I WAS VERY LUCKY I WAS ONLY IN A PARKING LOT AND NOT ON THE ROAD. WHEN I SPOKE WITH THE HYUNDAI DEALERSHIP THEY ACTED LIKE THIS WAS NOT A PROBLEM. UPON RESEARCHING THIS SITE I SEE OTHERWISE . THERE NEEDS TO BE A RECALL, THIS IS NOT A SAFE CAR TO DRIVE, SOME PEOPLE HAVE HAD MULTIPLE ISSUES WITH THE EPS SYSTEM . THIS CAR IS NOT SAFE.

Engine
Filed Oct 10, 202074,400 milesGA

I WAS AT A RED LIGHT AND MY CAR JUST CUT OFF WITHOUT WARNING. I PUT THE CAR IN PARK AND STARTED IT BACK UP.

Service Brakes, Hydraulic
Filed Oct 7, 202059,500 milesLA

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT IT BECAME HARDER TO SLOW OR STOP THE VEHICLE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD, EXTENDING THE BRAKING DISTANCE. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO SLOW AND STOP THE VEHICLE. THE DEALER ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT RESEARCHED THE ISSUE AND BECAME AWARE OF A POSSIBLE DEFECTIVE BRAKE BOOSTER DIAPHRAGM WHICH MAY BE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,500.

Engine
Filed Oct 4, 2020CA

I EXITED THE FREEWAY ON BUCHANAN IN ALBANY, CA AND WAIT AT THE RED LIGHT. AS THE LIGHT TURNED GREEN I TRIED PRESSING ON THE PEDDLE. I GOT NO RESPONSE FROM MY CAR AND IT FELT LIKE MY CAR WAS COMPLETELY SHUT OFF. QUICKLY I PUT MY CAR IN PARK AND TURN MY KEY TO THE OFF POSITION I DIDN'T FEEL MY CAR LOSE ANY POWER AT ALL IT WAS LIKE IT WAS ALREADY OFF RADIO WASN'T WORKING ANYMORE EITHER. I TURNED THE KEY TO CRANK MY CAR BACK ON AND IT STARTS UP IMMEDIATELY. I'VE HAD THIS SAME PROBLEM HAPPEN TO ME 3 TIMES NOW TWICE IN THE SAME EXACT SPOT. THE LAST TIME IT HAPPENED MY ENGINE LIGHT TURNED ON SHORTLY AFTER THAN IT DISAPPEARED. MY TRANSMISSION WENT OUT IN THE FIRST CAR I OWNED SO I'M 1000% PERCENT SURE THAT WASN'T THE ISSUE. I HAD TO GET THE TRANNY ON MY FIRST CAR REPLACED TWICE I'M VERY KNOWLEDGEABLE THAT STUFF. MY QUESTION IS WHAT CAN THIS BE? I'VE HEARD ABOUT HYUNDAI ENGINES CATCHING ON FIRE. MY DAUGHTER WAS IN THE CAR TWO OF THOSE TIMES SO THAT'S PRETTY SCARY TO ME.

Structure › Body
Filed Sep 30, 2020CA

THE TRUNK WILL NOT OPEN!!!

Steering
Filed Sep 24, 202064,795 milesIN

MY CAR STEERING GOT LOCKED WHEN I WAS DRIVING AND MAKE THE TURN. THE STEERING WARNING SIGN AND THE TRACTION LIGHT POP UP IN THE DASH BOARD. THE CAR STEERING WHEEL USE TO GET OFF SYNC.

Structure › Body
Filed Sep 24, 202049,500 milesFL

THE TRUCK RELEASE ON MY 2017 HYUNDAI SONATA WOULD NOT OPERATE. IN CHECKING THE RELEASE MECHANISM, I DISCOVERED A PLASTIC PART IN THE TRUNK RELEASE MECHANISM HAD BROKEN. THE REASON FOR THIS COMPLAINT IS THAT THIS BROKEN PART DOES NOT ALLOW THE TRUNK TO OPEN MANUALLY FROM THE INSIDE OF THE TRUNK. IF A CHILD OF ADULT PERSON WAS ACCIDENTALLY OR PURPOSELY PUT IN THE TRUNK, THEY WOULD NOT BE ABLE TO ESCAPE. ATTACHED ARE A COUPLE PHOTOS SHOWING THE TRUNK RELEASE MECHANISM WITH THE YELLOW MANUAL SAFETY RELEASE AND A PHOTO SHOWING THE BROKEN PLASTIC PART. THIS IS A SAFETY ISSUE AND CONSUMERS SHOULD NOT BE FORCE TO PAY TO HAVE THIS PART REPLACED BY THE CAR MANUFACTURER.

Steering
Filed Sep 22, 202075,000 milesTX

THE POWER STEERING AND TRACTION CONTROL WILL GO OUT IN THIS VEHICLE WHILE DRIVING AT HIGHWAYS SPEEDS. I HAVE NOW HAD 5 INSTANCES WHERE THIS HAS HAPPENED. THIS IS A VERY WELL KNOWN ISSUE WITH THE 2017 SONATA AND THIS NEEDS TO BE RECALLED!!

Structure › Body
Filed Sep 18, 2020TX

I PURCHASED THIS VEHICLE (2017 HYUNDAI SONATA) ON 9/2/20 USED. I HAD PREVIOUSLY TEST DROVE ANOTHER VEHICLE OF THE SAME YEAR/MAKE/MODEL. THE ANTENNA FIN (COVER ON TOP OF THE CAR) WAS MISSING ON BOTH VEHICLES, SO IT'S NOT JUST MINE. THERE IS A FACTORY WARRANTY STILL ON THE CAR, SO I WENT AHEAD AND PURCHASED IT, WITH THE FALSE ASSUMPTION THAT REPLACING THE FIN WOULD BE COVERED BY WARRANTY. AFTER PURCHASE, HYUNDAI HAS REFUSED TO REPLACE THIS PART UNDER WARRANTY, EVEN THOUGH HYUNDAI TSB 16-01-051 ADDRESSES THE EXACT ISSUE. THIS IS A SAFETY ISSUE BECAUSE IF THESE FINS ARE COMING OFF WITH THE SLIGHTEST FORCE, THEY COULD EASILY FALL OFF AT HIGHWAY SPEEDS OR BAD WEATHER, CAUSING DANGER TO OTHER DRIVERS WHO MIGHT BE IN THE PATH OF THE DISLODGED ANTENNA FIN. BASED ON ONLINE FORUMS, THERE IS A NEWER DESIGNED FIN THAT COULD EASILY BE REPLACED ON THESE VEHICLES IF IT WAS SUBJECT TO A RECALL. PHOTO AND TSB ARE ATTACHED.

Engine
Filed Sep 18, 202014,625 milesMA

MY 2017 HYUNDAI SONATA WITH THE 2.4L GDI ENGINE ONLY HAS 14,689 MILES AS OF TODAY 18 SEPTEMBER 2020. IT IS CONSUMING TOO MUCH OIL AND COOLANT. MY ENGINE OIL IS ABOUT 1 1/2 QUARTS LOW, WITH NO OIL LEAKS. I HAD THE OIL CHANGED AT 12,600 MILES. ALSO, COOLANT IS AT LOW LEVEL AND I HAVEN'T DRIVEN CAR MUCH SINCE APRIL 2020 DUE TO COVID-19 SHUT DOWN. NO COOLANT LEAKS ANYWHERE AROUND THE ENGINE, HOUSING OR INSIDE. I CANNOT FIGURE WHY THE OIL AND COOLANT ARE LOW. MY LAST SCHEDULED MAINTENANCE INCLUDED OIL AND FILTER CHANGE AS WELL AS TOP OFF ALL FLUIDS.

Engine
Filed Sep 16, 2020134,000 milesVA

CAR IS CONSUMING TOO MUCH OIL I HAVE TO PUT ANYWHERE FROM 2 TO 3 QUARTS OF OIL IN CAR IN BETWEEN OIL CHANGES SOMETIMES IT ACTS LIKE IT HAS NO POWER DON'T WANNA GO BUT THEN IT JUST TAKES OFF MY MUFFLERS IS BLACK FROM THE OIL PUFFS OF SMOKE COME FROM MY MUFFLER SOMETIMES THERE IS NEVER ANY OIL ON GROUND NOT SURE WHERE IT'S GOING BUT IT'S GOIN SOMEWHERE IT'S CAUSING PROBLEMS I HAVE HEARD SEVERAL OTHER PEOPLE SAY THAT THEIR SONATA IS DOIN THE SAME THING

Air BagsCrash2 injured
Filed Sep 15, 202020,000 milesFL

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, ANOTHER VEHICLE MADE AN ILLEGAL-U TURN AND CRASHED INTO THE DRIVER SIDE. THE REAR DRIVER SEAT AIR BAG DEPLOYED PARTIALLY BUT NO OTHER AIR BAGS DEPLOYED. THE CONTACT AND HER HUSBAND SUSTAINED WHIPLASH BUT NO MEDICAL ATTENTION WAS SOUGHT. IN ADDITION, THE CONTACTS DAUGHTER WHO WAS SEATED IN THE REAR OF THE VEHICLE AND WAS NOT WEARING A SEAT BELT MENTIONED ENCOUNTERING WITH AIR BAG DEBRIS. THE CONTACT HAD UNDERLYING RESPIRATORY CONDITIONS AND DUE TO THE DEBRIS INTENDS TO VISIT A DOCTOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO A LOT WHERE GEICO INSPECTED THE FAILURE BUT FURTHER INFORMATION WAS PROVIDED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Steering
Filed Sep 12, 202095,000 milesGA

THIS IS THE FOURTH TIME I'VE EXPERIENCED THIS WHILE OPERATING MY VEHICLE. ON SEPTEMBER 12 , 2020 WHILE OPERATING MY VEHICLE ON A CITY STREET MY STEERING LIGHT POPPED ON ALONG WITH MY TRACTION CONTROL LIGHT. MY STEERING WHEEL IMMEDIATE LOCKED UP AND I HAD NO CONTROL . I STRUGGLED TO VEER THE VEHICLE INTO A GAS STATION. UPON PULLING INTO THE GAS STATION I TURNED MY VEHICLE OFF AND STARTED IT BACK UP AND THE STEERING LIGHT AND TRACTION CONTROL LIGHT WAS OFF SO I PRECEDED TO DRIVE.

Unknown or Other
Filed Sep 8, 202069,000 milesNC

AFTER SPENDING OVER $1000 TO HAVE MY SERPENTINE BELT REPLACED, TRANSMISSION AND BRAKE FLUIDS FLUSHED; I'VE ATTEMPTED TO OPEN MY TRUNK ON MULTIPLE OCCASIONS AND WILL NOT OPEN. DEALERSHIP IS SAYING IT WILL COST OVER $700 TO FIX, WITH ALL THE COMPLAINTS THIS SHOWS TO BE MANUFACTURER ISSUES. IT SHOULD BE FIXED FREE OF CHARGE, I WILL PURCHASE A BRAND NEW CAR, BEFORE I PUT ANY MORE MONEY INTO A TICKING TIME BOMB AS THERE IS A CURRENT RECALL IN REGARDS TO THE ENGINE. CURRENTLY HAVE 70,000 MILES ON THE VEHICLE.

Unknown or Other
Filed Sep 6, 202066,000 milesFL

TRUNK WON'T OPEN USING KEY FOB OR DASH. CAN'T CLOSE IT MANUALLY WITH KEY. THE TRUNK LATCH MECHANISM IS NOT WORKING.

Electrical System
Filed Sep 5, 202055,080 milesNJ

WHILE GOING DOWN THE HIGHWAY, THE VEHICLE'S CHECK ENGINE, ABS, TPMS, TRACTION CONTROL, AIR BAG, ELECTRONIC STEERING & EMERGENCY BRAKE LIGHTS ALL CAME ON SIMULTANEOUSLY. & AT THAT SAME TIME THE SPEEDOMETER & TACHOMETER BOTH DROPPED TO 0, THE DIGITAL DISPLAY OF THE ENGINE TEMP GUAGE, GEAR SETTING & OTHER ONBOARD DISPLAYS WENT DOWN WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER BUT ONCE THE CAR WAS PLACED IN PARK THE SHIFTER LOCKED & I WAS NO LONGER ABLE TO CHANGE GEAR SETTINGS.

Engine
Filed Sep 4, 202050,000 milesRI

MY 2017 SONATA HAS BEEN STALLING FOR NO REASON. SONE TIME WHILE MOVING AND SOMETIME WHILE STOPPED LIKE AT A LIGHT. I THINK THIS IS A BIG SAFETY MATTER! I HAVE NOT CALLED A DEALER I DON'T HAVE A LOT OF MONEY TO HAVE IT LOOKED AT I JUST LOST MY JOB DUE TO THIS COVID19 CRAP. NOT SURE WHAT TO DO. I JUST KNOW THAT IT IS NOT SAFE AND IT FRIGHTENS ME.

Unknown or Other
Filed Aug 29, 202059,000 milesTX

TRUNK LATCH WORKS INTERMITTENTLY...ONLY 3 YEAR OLD CAR...I HAVE CALLED THE DEALERSHIP FOR REPAIR...THEY HAVE NOT OR WILL NOT CALL BACK. LATCH WORKS SOMETIMES...BUT OTHER TIMES WILL NOT OPEN OR OTHER TIMES WILL NOT STAY SHUT.

Engine
Filed Aug 26, 202088,500 milesTX

STEERING- WILL LOSE CONTROL OF STEERING AS THE STEERING WHEEL WILL LOCK UP AND BECOME TO HARD TO TURN. THIS HAPPEB WHILE IN THE MIDDLE OF A TURN. ALSO WHILE DRIVING AT 65MPH. I HAD TO KILL MY CAR AND TURN IT BACK ON. SPEED CONTROL-WILL TAKE OFF OR SLOW DOWN AS IT WANTS. CAR CHANGES BETWEEN ECO MODE OR SPORT MODE AND I HAVE NO KNOWLEDGE OF WHEN IT WILL DO IT OR WHEN IT HAS. CAR WILL JUMP WHEN IN PARK AND FOOT ON BRAKES.

Steering
Filed Aug 25, 2020VA

DRIVING FROM WORK MY CAR STEERING SEIZED UP. THE POWER STEERING LIGHT AND TRACTION CONTROL LIGHTS CAME ON. THEN I SHUT CAR OFF AND RESTARTED IT. THEN POWER STEERING WAS BACK AND INDICATOR LIGHT WERE GONE. IT HAPPEN MULTIPLE OF TIMES

Electrical System
Filed Aug 24, 202049,560 milesFL

I OWN A 2017 HYUNDAI SONATA AND THIS WEEK THE TRUNK RELEASE WOULD NOT OPERATE. IN CHECKING THE RELEASE MECHANISM I DISCOVERED A PLASTIC PART IN THE TRUNK RELEASE MECHANISM HAD BROKEN. THE REASON FOR THIS COMPLAINT IS THAT BROKEN PART DOES NOT ALLOW THE TRUNK TO OPEN MANUALLY FROM THE INSIDE OF THE TRUNK. IF A CHILD OF ADULT PERSON WAS ACCIDENTALLY OR PURPOSELY PUT IN THE TRUNK THEY WOULD NOT BE ABLE TO ESCAPE. ATTACHED ARE A COUPLE PHOTOS SHOWING THE TRUNK RELEASE MECHANISM WITH THE YELLOW MANUAL SAFETY RELEASE AND A PHOTO SHOWING THE BROKEN PLASTIC PART. THIS IS A SAFETY ISSUE AND CONSUMERS SHOULD NOT BE FORCE TO PAY TO HAVE THIS PART REPLACED BY TEH MANUFACTURER.

Engine
Filed Aug 21, 202050,000 milesMO

JUST BEFORE 50,000 MILES CAR STARTED USING 1/2 A QUART OF OIL EVERY 2500-3000 MILES. CAR NOW HAS 116K MILES AND IS UP TO 2+ QUARTS EVERY 2 WEEKS. HAVE BROUGHT IT UP AND QUESTIONED SERVICE DEPARTMENT AT RELIABLE HYUNDAI IN SPRINGFIELD MO, AND THEY TOLD ME IT WAS NORMAL TO USE UP TO A QUART EVERY 1000 MILES BECAUSE OF THE LOW TENSION RINGS THEY USE TO GET FUEL MILEAGE! I HAVE EMAILED THEM TODAY, AND AM WAITING A RESPONSE.

Fuel/Propulsion System
Filed Aug 10, 202072,000 milesCA

MY CAR WON'T TURN ON WHEN I TURN THE IGNITION KEY. IT STAYS SILENT NO CLICK OR ANYTHING INDICATING ITS TRYING TO TURN ON. THE VEHICLE IS ALWAYS STATIONARY WHEN THIS HAPPENS. IT RANDOMLY DOES THIS AND RARELY IT TURNS ON WHEN I TURN THE IGNITION.

Steering
Filed Aug 9, 202022,250 milesCT

I WAS PULLING OUT OF A GAS STATION ON MOHEGAN SUN BLVD IN UNCASVILLE, CT AND THE STEERING WHEEL LOCKED UP AND THE SYMBOL OF A STEERING WHEEL AND AN EXCLAMATION POINT APPEARED PLUS THE SKID SYMBOL ON MY DASHBOARD. I WAS IN A DANGEROUS SPOT AND THE SECURITY PEOPLE STOPPED TO HELP. WE TRIED RESTARTING THE CAR AND THE SAME THING HAPPENED. THIS TIME THE STEERING WHEEL JUST SPUN AROUND AND AROUND BUT I COULDN'T MOVE THE CAR. I CALLED AAA AND HAD THE CAR TOWED TO THE KEY HYUNDAI DEALERSHIP IN MILFORD CT 66 MILES AWAY FROM THE SCENE. I HAD TO CALL MY SON IN FAIRFIELD TO COME TO GET ME AS THE COVID-19 VIRUS SITUATION DIDN'T ALLOW FOR ME TO RIDE WITH THE TOW TRUCK DRIVER. I WILL BE FOREVER NERVOUS ABOUT DRIVING THIS CAR NOW. I SEE IT HAS HAPPENED TO OTHERS. I WAS TURNING INTO THE HIGHWAY FROM THE GAS STATION WHEN THE WHEEL SUDDENLY LOCKED UP AND HAD A MIND OF ITS OWN. I AM LUCKY NO ONE WAS DRIVING BY AT THE TIME. MY CAR IS PRESENTLY AT KEY HYUNDAI WAITING TO BE SERVICED. SO FAR, I DON'T KNOW WHAT CONDITION ITS IN.

Steering
Filed Aug 3, 2020MS

MY STEERING LOCKED UP AS I WAS DRIVING. I WAS MAKING A LEFT HAND TURN AND IT WOULD BARELY TURN. AS I STRAIGHTENED THE STEERING WHEEL IT WAS STILL EXTREMELY DIFFICULT TO TURN. I MANAGED TO GET IT PULLED IN TO THE GAS STATION AND TURNED OFF THE MOTOR TO PUMP MY GAS. IT DID FINE AFTER I CRANKED IT BACK UP.

Steering
Filed Jul 31, 202077,000 milesSC

I ASKED THE DEALERSHIP TO CHECK STEERING THEY SAID COULDN'T FIND ANYTHING I DROVE TO FL AND WHILE THERE I WAS MAKING A TURN STEERING WENT OUT. TOOK TO DEALERSHIP THEY SAID IT'S COVERED TO REPLACE AT 60,000 MILES BUT NOT AT 76000 MILES UNDER WARRANTY. I EXPLAINED I ASKED THEM TO CHECK IT AT 40,000 MILES AND THEY SAID NOTHING WRONG. THEY SAID SORRY NOTHING WE CAN DO AND HANDED ME 2500 ESTIMATE. WE EILL BE GETTING RID OF THE CAR AND I WILL NEVER OWN A HYUNDAI AGAIN

Steering
Filed Jul 25, 202068,425 milesCO

2017 HYUNDAI SONATA ELECTRONIC POWER STEERING FAILED WHILE I WAS MAKING A TURN ON 7/25. ONCE THE VEHICLE IS TURNED OFF AND BACK ON IT WORKS. I NOTICE THAT THERE IS A POP LIKE A POTENTIAL GEAR OR INTERNAL PART IS BROKEN WHEN TURNING THE STEERING WHEEL FROM LEFT TO RIGHT AND VISE VERSA. IT HAS SENSE HAPPENED EVERYDAY FOLLOWING THE FIRST EVENT. THIS SEEMS TO BE A COMPLAINT MADE BY SEVERAL PEOPLE AND I SEE NO RECALL AS OF YET. HYUNDAI HAS ADDRESSED OLDER VEHICLES WITH THE SAME PROBLEM AND ISSUED A RECALL BUT NOTHING AS OF YET FOR 2017 OR NEWER. HAD THIS HAPPENED WHILE I WAS ON THE INTERSTATE OR MAKING A SHARP TURN ON A MOUNTAIN ROAD, AS I TYPICALLY DO, IT COULD HAVE FORCED ME INTO THE NEXT CAR, WALL, OR EVEN OFF OF A MOUNTAIN SIDE.

Unknown or Other
Filed Jul 21, 202070,025 milesMI

THE CAR WAS STATIONED IN MY GARAGE, CAME HOME FROM SHOPPING, HIT THE TRUNK BUTTON ON MY KEY FOB, JUST STARTING HEARING SOME CLICKING NOISES, TRIED TO PRESS THE THE TRUCK RELEASE FROM INSIDE, CONTINUE TO HEAR CLICKING NOISES. I HAD A MECHANICAL TO LOOK AT IT, THEY HAD TO PULL MY SEATS IN THE BACK DOWN TO LOOK INSIDE THE TRUNK AND THEY SAID IT LOOK LIKE A MALFUNCTION ON THE TRUNK BOX INSIDE.

Steering
Filed Jul 17, 202083,500 milesCA

WITHIN MY 2 MONTHS OF OWNING OWNING THIS 2017 HYUNDAI SONATA, MY STEERING WHEEL HAS LOCKED UP AT LEAST 7 TIMES. A FEW OF THOSE TIMES I WAS ON THE HIGHWAY AND HAD TO PULL OFF TO THE SIDE WITH LITTLE TO NO CONTROL OF THE STEERING WHEEL. THE POWER STEERING AND TRACTION CONTROL LIGHTS CAME ON AND I COULD NOT REGAIN CONTROL UNTIL I TURNED THE CAR OFF AND ON AGAIN. I WAS TERRIFIED EVERY SINGLE TIME. THIS LAST TIME I NEARLY LOST MY LIFE BECAUSE THE STEERING WHEEL ONCE AGAIN LOCKED UP ON THE HIGHWAY AND VEHICLES AROUND ME HAD TO JAM ON BRAKES CAUSING A SCARY BACK UP ON THE HIGHWAY. I'M SEEING FAR TOO MANY OF THE SAME EXACT COMPLAINTS WITH THIS MODEL FOR THERE TO STILL NOT BE A RECALL. SOMEONE COULD BE SERIOUSLY HURT OR WORSE AND I'M SURE HYUNDAI IS AWARE OF THIS. I'M NOT SURE WHAT TO DO TO FIX MY CAR SO IT'S DRIVABLE AGAIN BUT THIS IS UNACCEPTABLE.

Electrical System
Filed Jul 3, 202043,000 milesOR

CAR GIVES WARNING MESSAGE TO "IMMEDIATELY SHUT OFF THE CAR TO PREVENT DAMAGE ".... THIS HAS HAPPENED NUMEROUS TIMES AND HYUNDAI DOESN'T SEEM TO HAVE A FIX, AND DOESN'T THINK ITS A SAFETY ISSUE. THIS IS A SAFETY ISSUE PARTICULARLY WHEN YOU ARE IN HEAVY TRAFFIC WITH NO PLACE TO MOVE OVER TO SHUT OFF THE CAR. *TR

Steering
Filed Jun 22, 202053,000 milesMO

4 TIMES OVER PAST 10 MONTHS (3 IN PAST 2 WEEKS) THE POWER STEERING WENT OUT WHEN THE CAR WAS LEFT IN THE SUN LONGER THAN AN HOUR. THE 1ST 3 TIMES THE DASHBOARD WARNING LIGHTS RE-SET THEMSELVES AND THE POWER STEERING STARTED WORKING AGAIN AFTER TURNING OFF THE CAR AFTER BEING FORCED TO DRIVE HOME THE CAR W/O POWER STEERING. THE LAST TIME THE LIGHTS STAYED ON AND THE POWER STEERING REMAINED INOPERABLE. FOR THE SECOND TIME IN 10 MONTHS, I HAD TO HAVE THE CAR TOWED TO THE DEALER - THIS TIME THEY ARE REPLACING THE STEERING COLUMN AND THE POWER STEERING UNIT. I THOUGHT THAT I HAD SIMPLY BOUGHT A "LEMON" - I HAD TO HAVE THE TRANSMISSION REPLACED LESS THAN A WEEK AFTER I BOUGHT THE CAR BUT AFTER LOOKING UP MY MAKE AND MODEL ON CARCOMPLAINTS.COM I REALIZED THAT MANY OTHER SONATAS BESIDES MINE HAVE LOST POWER STEERING, MANY OF THEM WHILE DRIVING (SOME AT HIGHWAY SPEEDS). BESIDES BRAKES, STEERING IS PROBABLY THE BIGGEST SAFETY ISSUE ON ANY CAR. HYUNDAI HAS A REALLY GOOD WARRANTY AND I BOUGHT A MORE COMPREHENSIVE WARRANTY SO MY REPAIRS SHOULD NOT COST ME ANYTHING BUT THE FACT REMAINS, THIS MODEL SONATA HAS A SIGNIFICANT SAFETY DEFECT THAT NEEDS TO BE ADDRESSED BY HYUNDAI BEFORE SOMEONE GETS KILLED, IF IT HAS NOT HAPPENED ALREADY. I FEEL FORTUNATE THAT MY POWER STEERING NEVER WENT OUT WHILE I WAS DRIVING THE CAR LIKE MANY OTHERS DID. *TR

Steering
Filed Jun 16, 20201 milesCA

AFTER START CAR, POWER STEERING WARNING LIGHTS ON. DID NOT REALIZED UNTIL BACKING UP FROM PARKING LOT. STEERING LOST POWER AND VERY HARD TO MANAGE. AFTER 1-2 MIN OF TRY TO PARK AGAIN MANUALLY, STEERING BACK TO NORMAL. IT HAPPENS 2 TIMES WITHIN 3 WEEKS. *TR

Unknown or Other
Filed Jun 8, 2020GA

PAINT CHIPPED ON IT'S OWN. IN LESS THAN 1 YEAR OF HAVING MY VEHICLE I HAD TO TAKE IT BACK TO THE DEALERSHIP TO HAVE IT REPAINTED. NOW THAT THE WARRANTY IS OVER THEY DON'T WANT TO FIX THE CONTINUING ISSUE. THE PAINT MUST HAVE BEEN A BAD BATCH FROM THE MANUFACTURER AND NOW THIS IS SOMETHING THAT I CANNOT FIX NOT EVEN THROUGH MY INSURANCE. I AM NOT THE ONLY ONE THAT HAS COMPLAINED ABOUT THIS SAME ISSUE. *TR

Steering
Filed Jun 2, 202070,000 milesSC

IN PARKING LOT MY STEERING SEIZED UP. THE POWER STEERING LIGHT AND TRACTION CONTROL LIGHTS CAME ON. THEN I SHUT CAR OFF AND RESTARTED IT. THEN POWER STEERING WAS BACK AND INDICATOR LIGHT WERE GONE SOME TIME I HAVE TO LEAVE MY CAR PARK LONG TO FIX IT AUTOMATICALLY. *TR

Steering
Filed May 24, 202040,000 milesOH

STEERING BECOMES FREE WHEN DRIVING. *TR

Engine
Filed May 23, 202087,163 milesCA

WHEN STARTING CAR, IT STARTS SHAKING REAL HARD THEN CUTS OFF. IT DOESN'T AT TIMES. *TR

Structure › Body
Filed May 12, 202015,000 milesGA

AFTER 1.5 YEARS AND 15,000 MILES, THE LATCH OF THE TRUNK DOOR WENT BROKEN AND THE TRUNK CANNOT BE OPENED IN ANY WAY. I TOOK IT TO THE DEALER TO REPLACE THE TRUNK LAST. I WAS TOLD THIS IS A COMMON ISSUE ON THESE VEHICLES DUE TO THE FACT THAT HYUNDAI USES PLASTIC INSTEAD OF METAL LATCH. *TR

Vehicle Speed Control
Filed May 12, 20205,000 milesGA

ISSUE: CRUISE CONTROL SPEEDS UP TOO MUCH GOING UPHILL, AND SLOWS DOWN TOO MUCH GOING DOWNHILL. DESCRIPTION: I SET MY CRUISE CONTROL TO 75MPH, THE CAR WILL GO OVER 77MPH WHEN GOING UPHILL, AND SLOWS DOWN BELOW 73MPH WHEN GOING DOWNHILL WITHOUT ANY DRIVER INPUT. THIS DOESN'T OCCUR ON OTHER GASOLINE ONLY HYUNDAI I DROVE SUCH AS SANTA FE. IT ONLY HAPPENS ON MY SONATA HYBRID. I GUESS HYUNDAI MAY NEED TO LOOK INTO HOW THE ELECTRIC MOTOR WORKS WITH CRUISE CONTROL. *TR

Steering
Filed Apr 23, 202077,000 milesCA

WHILE DRIVING MY VEHICLE, THE STEERING WHEEL WILL LOCK UP AND TUG THE VEHICLE TO THE SIDE, THE WHEEL WILL SHOVE AGGRESSIVELY BACK IN THE OPPOSITE DIRECTION. THIS IS ALSO HAPPENING WHEN I FIRST TURN MY VEHICLE ON THE WHEEL LOCKS AND WARNING LIGHTS FOR MY STEERING WILL COME ON. THE VEHICLE IS VERY UNSAFE TO DRIVE DUE TO NOT KNOWING WHEN THIS WILL HAPPEN. IT HAS HAPPENED AROUND 5-6 TIMES IN THE LAST WEEK.

Engine
Filed Apr 3, 202041,000 milesNC

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Electrical System
Filed Mar 26, 202084,000 milesTX

AFTER A TIRE CHANGE THE HAZARD LIGHT AND TIRE LIGHT CAME ON. I WAS ADVISED TO TAKE IT TO THE SHOP AND SEE IF THE SENSOR NEEDS TO BE RESET. I TOOK IT IN A SHOP AND THE TIRE LIGHT WENT AWAY BUT THE HAZARD LIGHT REMAINED. AFTER ABOUT A WEEK WITH THE HAZARD LIGHT ON, I WAS DRIVING IN THE MORNING AROUND 7:30AM THE CAR STARTED TO BRAKE ITSELF WHILE DRIVING ABOUT 30MPH ON AN AUSTIN TOWN STREET. I PULLED OVER DUE TO RISK OF GETTING REAR ENDED. I WAS ABLE TO DRIVE ABOUT 10 FEET BEFORE IT DID IT AGAIN AND I PARKED. THE "CHECK HYBRID ENGINE" LIGHT THEN CAME ON. I SAT FOR ABOUT 20 MIN AND TRIED TO TURN IT ON AND THE "CHECK HYBRID BATTERY LIGHT CAME ON AGAIN AND THIS TIME THE CAR WOULDNT TURN ON. I CALLED A TOW TRUCK AND HAD THEM TOW IT TO HAPPY HYBRID IN AUSTIN TX AND WAS ADVISED IT MAY BE MY HYBRID BATTERY GENERATOR AS MY HYBRID BATTERY WAS AT 5%. THEY COULD NOT FIX IT BUT IT SHOULD BE COVERED UNDER WARRANTY AND I HAD TO HAVE IT TOWED TO THE HYUNDAI DEALERSHIP IN SOUTH AUSTIN TX ON SOUTH IH-35. IT HAS BEEN THERE NOW FOR 2 WEEKS AND I AM WITHOUT A VEHICLE. THE DEALERSHIP STATED THIS MAY BE RELATED TO 2 RECALLS I HAVE ON MY VEHICLE BUT THEY ARE NOT SURE. I PURCHASED THIS CAR FEBRUARY 2018 AND IT IS NOW MARCH 2020. ONLY 2 YEARS.

Steering
Filed Feb 20, 2020100,800 milesFL

MY STEERING WHEEL HAS LOCKED WHILE DRIVING TWICE IN 2 MONTHS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →