Page 20 of 39 · complaints 951–1,000 of 1,917

2013 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

EngineFire
Filed Jan 16, 202040,000 milesFL

VEHICLE WAS DRIVING PERFECTLY FINE, NO NOISES, DRIVING DOWN THE INTERSTATE WITH MY DAUGHTER IN THE CAR, THE MOTOR LOCKED UP AND CAUGHT ON FIRE. THE CAR TURNED OFF ON ITS OWN AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND PUT OUT THE FIRE. I CONTACTED NUMEROUS DEALERSHIPS, HYUNDAI AND TRIED TO HAVE THE MOTOR REPLACED DUE TO SEEING THIS RECALL AND WAS DENIED SAYING MY VIN DID NOT FALL UNDER THAT RECALL. SO I HAD TO PURCHASE A NEW MOTOR AND PAY FOR INSTALLATION ON MY OWN.

Engine
Filed Jan 14, 2020100,000 milesGA

I PURCHASED A 2013 HYUNDAI SONATA AND ONCE IT HIT A LITTLE OVER 100K MILES IT STARTED USING MORE AND MORE OIL. I'M CURRENTLY USING 1-1.5 QUARTS EVERY 1000 MILES OR SO. I RELIGIOUSLY CHANGE THE OIL BUT IT'S EITHER WAY TOO LOW BY THAT TIME OR IS ALMOST BLACK. I CHECK MY OIL EVERY WEEK SINCE I'M A ONE INCOME HOUSEHOLD AND I TAKE MY KIDS TO AND FROM SCHOOL IN IT. I MAINTAIN IT VERY WELL AND MAKE SURE IT HAS THE PROPER OIL AND OTHER FLUIDS. IT'S A CONSTANT HASSLE TRYING TO KEEP IT FROM GOING LOW AND BLOWING THE MOTOR UP. I HOPE THIS PROBLEM IS RESOLVED SOON.

Engine
Filed Jan 14, 202090,000 milesVA

STOPPED AT A TOOL BOOTH ON A 2 LANE HIGHWAY. WHEN THE BAR RAISED TO LET ME THROUGH, I ACCELERATED AND THE CAR COMPLETELY DIED WITHOUT WARNING. FORTUNATELY, WAS ABLE TO GET TO SHOULDER AND CALL FOR ROADSIDE ASSISTANCE. GARAGE CAR WAS TOWED TO TRIED TO CRANK IT AND GOT SMOKE UNDER THE HOOD. EVENTUALLY DETERMINED THAT THE ENGINE WAS LOCKED UP AND NEEDS TO BE REPLACED. ENGINE HAS JUST OVER 90K MILES AND HAS HAD REGULAR OIL CHANGES.

Steering
Filed Jan 11, 202048,000 milesFL

WHEEL CLICKING BADLY AT ALL TIMES

Suspension
Filed Jan 7, 2020116,000 milesOH

WHILE PARKED AT THE AIRPORT FOR 2 WEEKS, THE RIGHT FRONT SUSPENSION COIL BROKE. I NOTICED THE PROBLEM WHEN I ATTEMPTED TO LEAVE THE PARKING LOT AND HEARD A HORRENDOUS METAL SCRAPING NOISE. UPON STOPPING THE CAR AND INSPECTING, I COULD SEE THE COIL SPRING HANGING DOWN. IT SCRAPED UP THE SIDEWALL OF THE TIRE IN JUST THE SHORT TIME TO DRIVE ACROSS THE PARKING LOT TO WHERE THERE WAS MORE LIGHT.

Steering
Filed Jan 6, 2020130,380 milesTX

MY STEERING COLUMN STARTED MAKING A CLACKING NOISE WITH ANY TURNING OF THE STEERING WHEEL AND GOING OVER ANY BUMPS, DIPS IN THE ROADWAY MADE IT EVEN WORSE. THERE WAS SOME PLAY TO THE STEERING WHEEL MAKING IT SEEM LIKE YOU COULD LOSE CONTROL AT ANY MOMENT. IT WAS CAUSED BY A WORN STEERING COUPLER. IT COST ME OVER $240 FOR DEALERSHIP TO FIX. THIS APPEARS TO BE A CONSTANT PROBLEM FOR THE HYUNDAI AND SHOULD BE A RECALL INVESTIGATION BY YOUR AGENCY.

Exterior Lighting
Filed Jan 6, 202062,000 milesNJ

I HAVE HAD TO CHANGE THE BRAKE LIGHT AND TAILLIGHT BULBS EVERY 2 OR 3 MONTHS SINCE I BOUGHT IT IN 2016. ONE OF MY LIGHTS IS OUT AGAIN. I COULD NOT FIND A RECALL ON IT. I HAVE SPOKEN WITH OTHER HYUNDAI SONATA OWNERS AND THEY ARE HAVING THE SAME ISSUE. THE HOUSING IS MELTING AS WELL, MAKING IT MOST DIFFICULT TO REMOVE THE BULBS. NOT HAVING BRAKE LIGHTS IS DEFINITELY A SAFETY ISSUE AND HAZARD. THE COST SHOULD NOT BE ON THE OWNER AS THIS HAS BECOME A MULTIPLE, MULTIPLE VEHICLE PROBLEM. I CANNOT GO THROUGH INSPECTION WITH NO BRAKE LIGHTS AND CAN GET TICKETS WHILE DRIVING. THIS ISSUE NEEDS IMMEDIATE ATTENTION AND RELIEF.

Exterior Lighting
Filed Jan 4, 2020128,000 milesFL

WHILE DRIVING DOWN THE ROAD BOTH INTERIOR AND EXTERIOR LIGHTS SHUT OFF OR BLINK OUT. THIS HAPPENS SPONTANEOUSLY OR SOMETIMES WHEN USING THE TURN SIGNAL. THE FRONT HEAD LIGHTS AND REAR TAIL LIGHTS BURN OUT FREQUENTLY REQUIRING REPLACEMENT AT LEAST TWICE A YEAR.

Structure › Body
Filed Jan 2, 202053,000 milesTX

MY 2013 HYUNDAI SONATA DRIVER SIDE DOOR HANDLE WHEN I UNLOCKED MY DOOR TO GET IN MY VEHICLE IT WILL NOT OPEN AT ALL EVEN WITH THE KEY TO UNLOCK MY DRIVERS SIDE!

Exterior Lighting
Filed Jan 1, 202077,099 milesGA

WE HAVE REPLACED THE BACK BRAKE LIGHT BULBS MULTIPLE TIMES. NOW THE BACK RIGHT REAR BREAK LIGHT ISN'T WORKING RIGHT. WE TOOK IT TO HYUNDAI AND THEY SAID IT WAS MELTED AND THE PART WE NEED TO REPLACE THE WIRING HARNESS AND JUST THE PART IS OVER 400.00. I AM NOT SPENDING 400.00 ON SOMETHING THAT SEEMS TO BE A MANUFACTURER ISSUE!! HOW HAS HYUNDAI NOT SUBMITTED A RECALL FOR THIS? THERE SEEMS TO BE PLENTY OF COMPLAINTS ABOUT IT.

Exterior Lighting
Filed Dec 31, 2019148,569 milesGA

THE PASSENGER TAIL LIGHT ROUTINELY BURNS OUT MELTING THE PLASTIC TAIL LIGHT ASSEMBLY

Engine
Filed Dec 23, 2019TX

WHILE DRIVING OUT OF TOWN 2 HOURS AWAY FROM HOME ON MAJOR HIGHWAY CAR SUDDENLY STOPPED. HAD MY 3 CHILDREN IN THE BACK AND HAD TO GET IN THE MIDDLE LANE AND TURN MY HAZARDS ON AND CALL A TOWN TRUCK. I HAD TO PAY 300 DOLLARS TO GET THE CAR TOWED HOME. WHILE SEARCHING ONLINE I SAW A ENGINE RECALL AND SEVERAL OTHER RECALLS FOR THE 2013 HYUNDAI SONATA. I CALLED THE HYUNDAI RECALL LINE AND THEY SET UP AN APPOINTMENT TO HAVE THE CAR CHECKED OUT. I CALLED HYUNDAI AND ASKED IF THEY HAD ANY TOW SERVICES THAT THEY PROVIDED, THEY STATED THAT I WOULD HAVE TO PAY FOR TOW SERVICES SO I THEN PAYED 60 DOLLARS TO HAVE THE CAR TOWED TO HYUNDAI BY AAA WHICH HYUNDAI ADVICES. HYUNDAI CALLED AND INFORMED ME THE NEXT DAY THAT THEY PUT IT ON THE MACHINE AND THAT IT WAS THE ENGINE THAT FAILED AND THEY WOULD HAVE TO ORDER AN ENGINE FROM HYUNDAI THEY ALSO INFORMED ME THAT I WOULD BE CHARGED 150 DOLLARS FOR THEM TO GET THE KEY FOB TO WORK TO THE CAR. AFTER HYUNDAI RECEIVED THE NEW ENGINE THEY CALLED AND INFORMED ME THAT THEY ARE UNABLE TO PULL THE ENGINE IN AND OUT OF THE CAR DUE TO FROM END DAMAGE WHICH INCLUDED THE RADIATOR, MOTOR BLOWER, AND HEAD GASKET AND THAT I WOULD HAVE TO AGREE TO PAY 2895 DOLLARS FOR THEM TO EVEN PUT THE ENGINE IN THE CAR. HE ASKED ME IF THE DEALERSHIP I BOUGHT THE CAR FROM HAD REPORTED ANY WRECKS WHERE THE FRONT END COULD BE DAMAGED. I THEN EXPLAINED TO THE MANAGER OF HYUNDAI MECHANICS THAT I HAVE A CLEAR BLUE TITLE AND IN ORDER FOR THERE TO BE A WRECK THAT CAUSED FRONT END DA

Electrical System
Filed Dec 20, 2019111,500 milesAL

MY VEHICLE HAS JUST GOTTEN TO THE POINT WHERE SOME DAYS IT'LL START RIGHT UP AND THEN THE NEXT DAY IT WON'T DO ANYTHING UPON HITTING THE THE PUSH TO START, OTHER THAN GIVING OFF A CLICK FROM THE ENGINE COMPARTMENT, BUT I WAS TOLD IT COULD BE A WIRING PROBLEM BECAUSE MY FIRST GUESS WAS THE PROBLEM BUT I HAD ALL THAT TESTED AND IT WASN'T THE BATTERY. I CAN DRIVE IT TO WORK THAT MORNING BUT ONCE I GET READY TO CLOCK OUT THE EVENING IT WON'T START.

Steering
Filed Dec 19, 201982,000 milesCA

FREEWAY SPEEDS THE STEERING WHEEL STICKS EITHER CENTER OR WHEN TURNING IT WILL STAY STUCK CAUSING THE CAR TO SWERVE WHEN PULLED . FORCE HAS TO BE USED TO UNSTICK THE STEERING WHEEL IT FEELS LIKE A MAGNET IS IN THE STEERING WHEEL AND IT SHOULD NOT FEEL LIKE THAT. IT'S HAPPENED PLENTY TIMES STARTING ABOUT A MONTH AGO I WAS TOLD IT WAS NORMAL WHEN I GOT THE CAR AND IT GRADUALLY GOT WORSE. I BOUGHT A CAR EARLY MAY THE DEALER CALLED BACK AND TOLD ME I HAD TO RETURN IT FOR A DIFFERENT CAR DUE TO MY 'INCOME AND CREDIT' WHICH THEY WERE AWARE ABOUT WHEN I GOT THE CAR BUT THE DEALER GAVE FALSE INFO TO THE BANK WHICH CAUSED ME ISSUES. AND THIS SONATA 2013 WAS THE ONLY CAR THEY SAID THEY COULD GIVE ME .

Engine
Filed Dec 18, 2019102,000 milesVA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE LOST POWER AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BATTERY WAS CHARGED AND THE VEHICLE WAS JUMPSTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 102,000.

Service Brakes
Filed Dec 18, 2019FL

MY ENGINE'S CAR START VIBRATING SUDDENLY A COUPLE OF MONTHS AGO WHEN I REACH MORE LESS 45 MPH . CAR'S BRAKE SYSTEM DOESN'T BRAKE EQUALLY,ALWAYS PULLS FROM ONE SIDE AND I HAVE TO BE CARING OF WHEEL STEERING DUE TO IT'THIRD TIME I ALMOST CRASH OTHER CAR IN FRONT OF ME ,CAUSE ALSO DOESN'T BRAKE GOOD ,EVEN I'M PUSHING ALL OVER DOWN.

Engine
Filed Dec 17, 2019108,000 milesNM

0 WARNING CODES AND SUFFERED CATASTROPHIC ENGINE FAILURE.

Steering
Filed Dec 17, 201970,000 milesPA

THE STEERING COLUMN STARTED MAKING A CLUNKING OR BUMPING NOISE WHEN MOVING IT AT A SLOW SPEED. THE STEERING ALSO SEEMED A BIT LOOSE. I TOOK IT TO A SERVICE STATION AND WAS TOLD THAT EVERYTHING WAS "TIGHT" AND THAT IT'S PROBABLY NOTHING SERIOUS. HOWEVER, I'VE READ REPORTS ABOUT OTHERS HAVING SIMILAR EXPERIENCES AND BEING TOLD IT COULD BE A FAILING STEERING COUPLER THAT COULD LEAD TO LOSS OF CONTROL. I'M TRYING TO ASCERTAIN IF THIS IS SOMETHING I SHOULD BE CONCERNED ABOUT.

Steering
Filed Dec 16, 201993,819 milesAZ

THE STEERING WHEEL STICKS AND/OR TEMPORARILY LOCKS WHILE DRIVING. THE WHEEL WHILE DRIVING BETWEEN 40 MPH AND FASTER DOESN'T RECENTER AND FEELS LIKE IT LOCKS OR STICKS BECAUSE THE DRIVER HAS TO FORCIBLY RECENTER THE WHEEL. THE CAR HAS 97,699 MILES. 2 MONTHS AGO JIM CLICK HYUNDAI REPLACED POWER STEERING MOTOR ASSEMBLY $910.00 OUT OF POCKET COSTS. THE REPAIR DID NOT FIX THIS PROBLEM. RETURNED TO SAME DEALERSHIP ON 12/9/19 SERVICE ADVISOR DID AN ALIGNMENT. THE PROBLEM STILL REMAINS.

Engine
Filed Dec 15, 20191 milesTX

THERE HAS BEEN A ENGINE KNOCKING SOUND SLOWLY BUILDING UP AND MY OIL WAS STILL 2K MILES GOOD. AFTER WORK SATURDAY EVENING AS I WAS DRIVING HOME IT WAS KNOCKING HARD THEN THE ENGINE LIGHT STARTED FLASHING. I GOT CODE CHECKED AND THE CODE WAS ' P1326' I NEED UP CHANGING MY OIL TO SEE IT ANYTHING WOULD HELP AND IT DID NOT. MY CAR WON'T GO PAST 2K RPMS DUE TO 'LIMP MODE' ASKED MY MECHANIC FRIEND ABOUT HELP AND HE CAME OVER AND LOOKED AT IT. TOLD ME HE'S HAD CUSTOMERS WITH SAME PROBLEMS AND THERE IS A CAMPAIGN RECALL 953 PER TSB 18-01- 027 AND THEY GOT IT FIXED.

Seat Belts
Filed Dec 12, 2019NJ

DRIVER SIDE SEAT BELT IN NOT BUCKLING

Steering
Filed Dec 10, 201996,000 milesTX

THE STEERING HAS BECOME VERY JERKY. THEY HAVE ALREADY REPLACED THE STEERING COLUMN ONCE AT 50000 MILES BUT HAVE REFUSED TO REPLACE IT NOW STATING THAT IT IS OUT OF WARRANTY CAR HAS 96000 MILES AT PRESENT. WE FEEL THIS PROBLEM COULD BE VERY DANGEROUS CAR WAS IN MOTION ON A HIGHWAY WHEN IT GOT BAD BUT DOES IT ALL THE TIME WHEN DRIVING HYUNDAI STARTED A CASE # 16436714 ITS HARD TO BELIEVE THEY WOULD NOT WANT TO FIX AN ISSUE LIKE THIS

Unknown or Other
Filed Dec 7, 2019107,000 milesFL

UNLOCKED DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE

Engine
Filed Dec 5, 2019146,000 milesCT

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO SPUTTER AND THERE WAS A BURNING ODOR COMING FROM THE ENGINE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AND A LOUD KNOCKING NOISE CAME FROM THE ENGINE. THE CONTACT PULLED THE VEHICLE OVER TO A MALL PARKING LOT AND LATER MANAGED TO DRIVE TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THEY PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED TO BRING THE VEHICLE TO KEY HYUNDAI OF MILFORD (566 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 877-6820). THE VEHICLE WAS TAKEN TO THE SAME DEALER ON AUGUST 8, 2018 TO BE REPAIRED PER AN UNKNOWN RECALL. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE ENGINE PASSED THE TEST; THEREFORE, THE ENGINE DID NOT NEED TO BE REPLACED. THE RECALL INCLUDED A WARRANTY EXTENSION UP TO 120,000 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 146,000.*DT THE CONSUMER STATED THE ENGINE WAS REPLACED UNDER RECALL AND THE THROTTLE BODY WAS ALSO REPLACED. *TR

Electronic Stability Control (esc)
Filed Dec 5, 201980,000 milesCA

I FEEL LIKE I'M INVESTING MORE MONEY INTO THIS VEHICLE THAN I SHOULD. YOU GUYS KNOW THAT THESE HYUNDAI SONATA 2013+ HAS ELECTRICAL ISSUE AND SHOULD HAVE A RECALL TO BE FIXED. MY HORN DOESN'T WORK AND MY TAIL LIGHTS ARE MELTING AFTER I JUST PAYED TO GET THEM FIXED. THIS IS A SAFETY HAZARD !!!!!!! YOU GUYS NEED TO GET THIS RIGHT , IT DOESN'T TAKE MORE THAN 24HRS TO DO A INVESTIGATION AND APPROVE THE RECALLS FOR PEOPLE TO GET THEIR CARS FIXED , I WILL NEVER BUY A HYUNDAI AGAIN.

Vehicle Speed Control
Filed Dec 4, 2019153,000 milesNC

PRIOR TO THIS ALL STARTING THE ESC DASH LIGHT CAME ON. WE PULLED OVER, SHUT THE CAR OFF, TURNED IT BACK ON AND THE LIGHT WENT OFF. NOT SURE IF IT WAS RELATED BUT THE ACCELERATION ISSUES STARTED THE SAME DAY. WHEN PUSHING ON THE GAS PEDAL AT TIMES THE CAR DOES NOT ACCELERATE. IMMEDIATELY LEAVING OFF OF THE GAS PEDAL AND PUSHING AGAIN IT WILL THEN ACCELERATE. IT APPEARS COMPLETELY RANDOM AND HAPPENS SPORADICALLY AT DIFFERENT SPEEDS. HAPPENED 9 TIMES WITHIN 3 DAYS. 4 TIMES WITHIN THE FIRST 30 MINUTES OF A TRIP AND THEN NOT AGAIN FOR 5 HOURS. I TOOK IT INTO THE DEALERSHIP AND HAD THE BRAKE PEDAL STOPPER REPLACED WHICH IS UNDER EXTENDED WARRANTY 2 DAYS AGO AND IT JUST HAPPENED TWICE AGAIN. I ALSO COULDN'T SET THE CRUISE CONTROL WHILE GOING UP A HILL. I SET IT, LEFT MY FOOT OFF OF THE GAS AND IT IMMEDIATELY DECELERATED. THE CRUISE THEN WORKED ON A LEVEL SURFACE. AFTER A GOOGLE SEARCH THIS APPEARS TO BE A MAJOR PROBLEM WITH 2011-2013 SONATAS AND CAN BE A VERY SEVERE SAFETY ISSUE. MY HUSBAND WHO IS A TRUCK DRIVER AND GAS DRIVEN OVER 1 MILLION MILES HAS NEVER HEARD OF THIS HAPPENING. THIS DOES NOT APPEAR TO BE NORMAL WEAR AND TEAR OF A CAR. NOT SURE EXACT SPEED AT TIME OF INCIDENTS BUT BETWEEN 30-60MPH

Engine
Filed Nov 30, 2019124,000 milesWV

WAS DRIVING DOWN THE ROAD AT REGULAR SPEED 55MPH WHEN THE CAR QUIT WITH OUT ANY LIGHTS COMING ON OR ANY WEIRD NOISE AFTER WE GOT OFF THE ROAD WE TRIED STARTING IT AGAIN BUT NOTHING HAPPENED SO WE HAD IT TOWED TO THE NEAREST GARAGE WHERE WE WAS TOLD THE MOTOR WAS LOCKED UP. IT HAS AROUND 124,000.SEEMS TO ME THAT THIS IS A OCCURRING PROBLEM WITH THIS MOTOR AND DO NOT UNDERSTAND HOW THEY PICK AND CHOOSE WHICH ONES ARE RECALLED. SO WHAT'S A PERSON SUPPOSED TO DO WHEN IT'S YOUR ONLY TRANSPORTATION AND YOUR ON A FIXED INCOME.

Electrical System
Filed Nov 29, 201984,000 milesFL

TAIL LIGHTS AND HEAD LIGHTS MELTED. REPLACED THE BULBS MULTIPLE TIMES AND BURNT OUT/MELTED. THE MOST RECENT TIME I TOOK MY 2013 HYUNDAI SONATA IN TO GET SERVICED I WAS TOLD I NEED TO REPLACE ALL OF THE LIGHT ASSEMBLIES SINCE THEY ALL MELTED AND THAT WAS THE ONLY FIX. THEY TOLD ME NOTHING WAS WRONG WITH THE WIRING/ELECTRIC BUT IT SEEMS ODD FOR ALL OF THE LIGHTS TO MELT EVEN AFTER BEING REPLACED FROM AFTER MELTING IN THE PAST. THEY TOLD ME AT THE DEALERSHIP THAT THIS WAS A VERY COMMON PROBLEM WITH THE SONATA BUT THERE WAS NO RECALLS OUT FOR IT SO THE ONLY THING THEY COULD DO IS REPLACE THE LIGHT ASSEMBLIES AGAIN.

Engine
Filed Nov 25, 2019130,000 milesFL

TOOK VEHICLE FOR A RECALL UPDATE.TO HYUNDAI OF NAPLES FLORIDA .THEY SAY ITS REPAIRED BUT THE VEHICLE GOES INTO A LYMPH MODE WHILE DRIVING , LOSES ALL ACCELERATION POWER. ALMOST HAD A TRAFFIC ACCIDENT DUE TO LACK OF ACCELERATION.DEALER SAYS ITS OK TO DRIVE. I SAID NO ITS NOT. SERVICE CONSULTANT DROVE IT AND EXPERIENCED THE SAME SYMPTOM. THEY HAVE HAD MY VEHICLE FOR OVER TWO MONTH AND THEY CAN REPAIR IT. STILL IN THERE POSSESSION.11/25/19.

Service BrakesCrash
Filed Nov 25, 201959,037 milesTN

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL AND BRAKES SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE SLID INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,037.

Unknown or Other
Filed Nov 25, 2019105 milesNC

THE CAR IS STRUGGLING TO SHIFT GEARS FROM 1ST TO 2ND AND 2ND TO 3RD. SO IF I DON'T COME TO A COMPLETE STOP THE CAR STALLS AND SLOWS DOWN WHILE IN MOTION DUE TO THE STRUGGLE OF CHANGING GEARS.

Unknown or Other
Filed Nov 23, 201941,000 milesIL

TRANSMISSION HEAT SENSOR FAILURE, CAUSING CAR TO HAVE PROPULSION ISSUES IN TRAFFIC. THIS IS A COMPLAINT BY SEVERAL OWNERS FROM 2011 THROUGH 2014.

Engine
Filed Nov 20, 2019140,000 milesMD

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING THE VEHICLE, AN UNKNOWN NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD FAILED. THE CONTACT MENTIONED THAT THE ENGINE SENSOR WAS PREVIOUSLY REPAIRED AT POHANKA HYUNDAI (1770 RITCHIE STATION CT, CAPITAL HEIGHTS, MD 20743, (301) 899-0480). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Steering
Filed Nov 17, 201952,000 milesCA

STEERING COLUMN CLUNKING NOISE AND EXTRA PLAY IN HANDLING. I HAVE SEEN NUMEROUS COMPLAINTS ON-LINE AND IT'S A COMMON PROBLEM OF THE STEERING COUPLER GEAR. THIS COULD LEAD TO A DANGEROUS LOSS OF STEERING CONTROL. THIS SHOULD BE A RECALL AS DEALERS WANT $300 FOR REPLACEMENT. THE PROBLEM OCCURS ANYTIME STEERING WHEEL IS TURNED BUT WHEN DRIVING IT IS ESPECIALLY PRONOUNCED IN REVERSE AND TURNING.

Engine
Filed Nov 8, 201946,328 milesCA

THE RECALL FOR HYUNDAI, CAMPAIGN953 WAS TO INSTALL ENGINE SOFTWARE UPDATE FOR ALL SONATA VEHICLES FROM 2011-2018 WITH A 2.4L GDI. I HAD THE ENGINE RECALL SOFTWARE UPDATE DONE ON 3/26/19. THIS WAS INTENDED AS A WARNING SYSTEM IN THE EVENT OF ENGINE FAILURE. ON 4/15/19, WHILE DRIVING ON THE FREEWAY IN LOS ANGELES, MY ENGINE SEIZED UP, AND PUT MY LIFE AT RISK. THE SOFTWARE UPDATE DID NOT WORK, AND THERE WAS NO WARNING AT ALL. IF I HAD NOT BEEN IN THE RIGHT LANE, AND ABLE TO STEER OVER INTO A VERY NARROW SHOULDER OF THE FREEWAY, I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE. THE CAR WAS TOWED TO MY MECHANIC'S LOT NEAR ME, SINCE IT WAS A SUNDAY EVENING, AND HYUNDAI WAS NOT OPEN. THE NEXT DAY, MY MECHANIC DID START THE CAR, AND SAID IT SHOULD BE FINE TO DRIVE IT THE SHORT DISTANCE TO THE HYUNDAI DEALER, LESS THAN 2 MILES AWAY, SINCE IT WAS A WARRANTY SITUATION. I GOT ONE BLOCK, AND THE ENGINE SEIZED UP AGAIN. I HAD IT TOWED THE 2 MILES TO THE DEALER. THEY DISCOVERED THE ENGINE HAD TO BE REPLACED, WHICH TOOK ALMOST 4 WEEKS. NO EXPLANATION OF THE SOFTWARE UPDATE FAILURE. SINCE GETTING THE CAR BACK ON MAY 7,2019- I HAVE HAD TOTAL ANXIETY, AND FEAR THE SAME ISSUE COULD HAPPEN. I HAD A SEVERE PANIC ATTACK ON THE FREEWAY ON MAY 10, THAT WAS TERRIFYING, AND A FRIEND HAD TO STAY ON THE PHONE WITH ME UNTIL I GOT TO WORK. I HAVE CONTACTED THE HYUNDAI CORP. LEGAL DEPT. THROUGH AN ATTORNEY, AND THERE HAS BEEN NO SATISFACTION IN COMPENSATION OR CONSIDERATION FOR THE FACT THAT DUE TO THEIR FAULTY

Engine
Filed Nov 7, 201959,500 milesCA

THE ENGINE COMPLETELY SHUTS OFF WHILE DRIVING AND/OR AT A STOP. ALL THE LIGHTS IN THE DASHBOARD COME ON. THIS HAS HAPPENED ON THE FREEWAY, ON THE STREETS, WHEN I PULLED INTO MY DRIVEWAY, AND PARTIALLY ON A TRAIN TRACK. THE ATTACHED PICTURE IS JUST OF ONE OF MOMENTS I CAPTURED ON VIDEO WHEN THE ENGINE DIED.

Engine
Filed Nov 4, 2019175,000 milesMS

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE ENGINE SEIZED. THE VEHICLE WAS PUSHED OFF THE ROAD TO THE SHOULDER BY A HIGHWAY POLICE VEHICLE. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC INFORMED THE CONTACT OF AN UNKNOWN RECALL AND STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC STATED THAT THE MOTOR LOCKED UP AND THE MANUFACTURER WAS AWARE OF THE FAILURE. FIVE STAR HYUNDAI OF MACON (3010 RIVERSIDE DR, MACON, GA 31210, (478) 345-8927) INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEIR FACILITY TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 175,000. *PM CONSUMER STATED DEFECTIVE PARTS WERE AVAILABLE AT THE DEALER.*JB

Exterior Lighting
Filed Nov 4, 2019AL

HYUNDAI IS NOT GOING TO DO ANYTHING ABOUT HUNDREDS TO THOUSANDS OF PEOPLE HAVING PROBLEMS WITH BRAKE LIGHT ASSEMBLIES MELTING. I AM ABOUT TO FILE A CLASS ACTION LAWSUIT. I AM CONCERNED THAT ME OR MY KIDS ARE GOING TO BE KILLED DUE TO THIS. THESE BULBS HAVE BEEN REPLACED HUNDREDS OF TIMES. THEY ARE BLAMING IT ON USING BULBS THAT ARE NOT PURCHASED FROM THE DEALERSHIP AND THAT IS RIDICULOUS.

Electrical SystemFire
Filed Nov 3, 2019120,000 milesCT

DRIVING CAR IT JUST DIED NO DASH LIGHTS CAME ON TRIED TO CHARGE START IT DID NOT WORK REPLACED BATTERY SOON AS CAR TRIED TO START SMOKE EVERYWHERE SMELL OF BURNING WIRES

Electrical System
Filed Nov 1, 2019MD

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING ON AN EXIT RAMP, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR FLASHED. THE CONTACT WAS ABLE TO STEER THE VEHICLE AND COAST TO THE SIDE OF THE ROAD. AFTER WAITING FOR TEN MINUTES, THE CONTACT RESTARTED THE VEHICLE, BUT IT SHUT OFF FOUR TIMES BEFORE HE REACHED HIS DESTINATION. THE VEHICLE WAS TAKEN TO SHEEHY HYUNDAI OF WALDORF (2910 CRAIN HIGHWAY, WALDORF, MD 20601, (301) 812-3318) WHERE IT WAS KEPT FOR A MONTH AND THE BATTERY WAS REPLACED. THE CONTACT WAS ABLE TO GET A LOANER VEHICLE AFTER MUCH HASSLING. THE FAILURE RECURRED FOUR WEEKS LATER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Vehicle Speed Control
Filed Oct 31, 2019OH

1.BREAK LIGHT IN BACK WINDOW REMAINS ON...AS THOUGH BREAK IS DEPRESSED, WHEN PARKED. STAYS ON 24/7! WILL NOT GO OFF! I HAVE TRIED PLACING THE TOP OF MY FOOT UP UNDER BREAK, AND LIGHTLY PULLING UP; LIGHT FLICKERS OFF FOR A SECOND...IN THIS UPWARD MOTION, AND THEN QUICKLY RETURNS TO SOLID LIGHT! 2.ACCELERATOR INTERMITTENTLY DE-ACCELERATES...WITH NO WARNING, WHICH IS DANGEROUS WHEN PULLING INTO ONCOMING TRAFFIC, OR ON HIGHWAY...WHEN TRYING TO STAY WITH THE FLOW OF TRAFFIC. I HAVE TO KEEP PUMPING ACCELERATOR, UNTIL IT "ENGAGES", ONCE AGAIN. VERY DANGEROUS!

Service Brakes
Filed Oct 30, 2019GA

BRAKE LIGHT MELTS INTERIOR PLASTIC CAUSING MALFUNCTION IN BRAKE LIGHTS. FIRE HAZARD. THIS IS A KNOWN ISSUE THAT HYUNDAI ADMITS BUT WILL NOT CORRECT.

Engine
Filed Oct 30, 2019124,000 milesWV

DRIVING DOWN THE ROAD AT ABOUT 55 MPH AND THE CAR QUIT DIDN'T MAKE NO NOISE OR ANYTHING WOULDN'T START BACK SO HAD IT TOWED TO THE NEAREST GARAGE AND THEY SAID THE MOTOR WAS LOCKED UP

Engine
Filed Oct 28, 2019106 milesNJ

KNOCKING SOUND FROM ENGINE AN NO GETTING GAS FLOW

Seat Belts
Filed Oct 25, 2019100,000 milesWI

MY SEAT BELT IS FRAYING THIS STARTED HAPPENING IN JULY. WE HAVE OWNED THIS CAR SINCE 2014. THE FIRST IMAGE IS MY CARS SEAT BELT THE SECOND IMAGE IS THE ONE I BOUGHT USED FROM A AUTO REPAIR SHOP AND IT APPEARS TO HAVE THE SAME ISSUE.

Unknown or Other
Filed Oct 24, 201986,000 milesMD

AFTER PARKING CAR AND TURNING THE CAR OFF, KEY WOULD NOT RELEASE, KEY STUCK IN IGNITION, KEY WORKS FINE, CAR DRIVE FINE, HOWEVER UNABLE TO REMOVE KEY FROM IGNITION. ( KEY WILL NOT TURN PASS ACCESSORY. CAR SHIFTS GEARS, STEERING WHEEL WILL NOT LOCK, KEY CANNOT BE REMOVED. I HAD TO UN PLUG THE FUSE TO RADIO/ ASSESSORIES TO REMOVE/RELEASE KEY.

Steering2 injured
Filed Oct 24, 2019100 milesCA

STEERING WHEEL LOCKS WHEN YOU PUT THE KEY IN TO UNLOCK IT YOU CAN'T TURN THE STEERING WHEEL SOMETIMES BECAUSE IT SO TIGHTLY LOCKED THAT WEAK PEOPLE ELDERLY PEOPLE CAN'T TURN THE STEERING WHEEL TO START THE CAR AND THEY CAN BE STRANDED OUT IN THE HEAT ANOTHER TYPE PROBLEMS SO MAKES IT VERY DANGEROUS WE PRESENTED THIS TO THE STATE AND HAD A IMPARTIAL MEDIATOR WHO ACTUALLY WAS PARTIAL BECAUSE SHE COULD NOT TURN THE WHEEL SHE HAD TO HAVE HELP FROM HYUNDAI TO TURN IT AND NOTHING WAS DONE OF IT THE PROBLEM STILL EXISTS TO THIS DAY WHERE MY MOM CAN'T START HER CAR. IT'S WHEN THE CAR IS OFF AND KEY IS OUT AND HAPPENS MORE OFTEN WHEN THE WHEELS ARE TURNED IN ANY DIRECTION. IT'S ON THE 2013 HYUNDAI SONATA AND ALL YEARS. CALL ME [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine
Filed Oct 24, 2019149,000 milesIL

I WAS DRIVING AT ABOUT 30 MPH, I CAME TO A TURN AND WHEN I SLOWED DOWN I LOST POWER FROM THE ENGINE. THE RADIO AND HEADLIGHTS STILL FUNCTIONED FOR A WHILE AFTER BUT EVENTUALLY WENT OUT. ENGINE BURNS OIL FASTER THAN ANY OTHER CAR I HAVE OWNED, ALSO SINCE I HAVE BEEN DRIVING THIS CAR OIL IS USUALLY ALWAYS BURNT OR BLACK FROM PREVIOUS OIL CHANGE.

Steering
Filed Oct 23, 201944,737 milesMD

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL CLICKING NOISE DETECTED FROM THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE STEERING COUPLER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,737.

Engine
Filed Oct 22, 2019110,000 milesOK

WE WERE DRIVING DOWN THE HIGHWAY DOING 65-70 MPH WE THE THE ENGINE JUST STOPPED OUT OF NO WHERE. I AM GLAD WE WEREN'T HIT BY A SEMI AND KILLED .WE MADE IT TO THE SHOULDER AND CALL USAA. THE CAR WAS TOWED HOME THEN TO THE DEALERSHIP THE NEXT MORNING BECAUSE OF IT BEING A SUNDAY. I WAITED ALL DAY , THEN I CALLED THEM SEEMS THE ENGINE HAD SEIZED, THEY WEREN'T SURE WHY . THEY SENT IT INTO HYUNDAI AND EIGHT DAYS LATER I STILL HAVEN'T GOTTEN AN ANSWER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →