2013 Hyundai Sonata complaints

WHILE DRIVING, ENGINE STALLED. WAS ABLE TO PULL TO SIDE OF THE HIGHWAY. TRIED TO RESTART THE CAR, AND ENGINE WAS KNOCKING. HAD CAR TOWED TO DEALERSHIP. DEALER IS BALISE IN FAIRFIELD CT. SERVICE DEPARTMENT SAID THE ENGINE HAD A RECALL. #162. THEY SENT THEIR FINDINGS TO HYUNDAI MAIN OFFICE. THE FOLLOWING WEEK, THEY SAID THAT THE SAME TESTS HAD TO BE RESENT. THEN THE MANAGER OF SERVICE DEPARTMENT SAID THAT THERE WASN'T A RECALL. AFTER I WAS TOLD THERE WAS. I CALLED THE HYUNDAI DIRECTLY. I RECORDED ALL MY CONVERSATIONS WITH THEM. I WAS TOLD THERE IS A RECALL FOR ENGINE. THAT IT CAN STALL WHILE DRIVING. EXACTLY WHAT HAPPENED TO ME. I SET A CASE NUMBER WITH HYUNDAI. I WAS TOLD THEY WOULD GET BACK WITH ME. THEY HAVE NOT FOR OVER A WEEK. HAVEN'T HEARD BACK FROM THE DEALER IN WEEK AND A HALF. I'VE BEEN TOLD THEY WOULD RETURN MY CALL. BUT HAVE NOT RECEIVED A CALL. IT'S BEEN 3 WEEKS SINCE THEY HAVE HAD MY CAR WITH NO RESPONSE. I ASKED FOR A LOANER CAR. I WAS TOLD THAT I WOULD ONLY GET A LOANER CAR IF HYUNDAI PAID FOR THE WORK. EVEN THEN, THEY PROB WON'T HAVE A LOANER CAR. HYUNDAI SENT ME A TEXT MESSAGE STATING THAT THE ENGINE WAS UNDER RECALL, #162

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE AN UNREPAIRED RECALL SINCE FEBRUARY 28 2020 WITH NO REMEDY AVAILIBLE.MY STEERING WHEEL CAM SHAFT IS MAKING A LOUD CLICKING SOUND.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEIDEL HYUNDAI (6125 SHILLINGTON PLAZA, READING, PA 19607) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOWNE HYUNDAI (3170 NJ-10, DENVILLE, NJ 07834) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A FUEL LEAK IN THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT STATED THAT THE FUEL LEAK STARTED SEVERAL MONTHS AGO, RENDERING THE VEHICLE UNDRIVABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO O'BRIEN HYUNDAI OF FORT MYERS (2850 COLONIAL BLVD, FORT MYERS, FL 33966), AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. MILLER HYUNDAI (4455 VESTAL PKWY E, VESTAL, NY 13850) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FOX HYUNDAI (4141 28TH ST SE, GRAND RAPIDS, MI 49512) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE ACCELERATING FROM A STOP, LOSS OF POWER. WHILE ACCELERATING GOING UP A HILL EXTREME LOS OF POWER AND 'CHUGGY' AND 'SPITTING' TO GET UP HILL. NOW THIS WEEK, ANY ACCELERATION FROM A STOP... CHUG SPITS AND EXTREME LOSS OF POWER. AS IF NO FUEL TO ENGINE. PUMP THE PEDAL EVENTUALLY AGAIN POWER. IT ALSO HAS STOPPED COMPLETELY WHILE MAKING A TURN VERY DANGEROUS. I HAD THE FUEL FILTER REPLACED; THIS SHOWS GOOD COMPRESSION WHILE SITTING AND RUNNING. BUT ON THE ROAD COMPLETE LOSS OF POWER AND NOW I SMELL GAS, YET COMPRESSION SHOWS NO ISSUE. *TR

I HEARD A LOUD CLICKING NOISE IN THE STEERING WHEEL WHEN I MADE A RIGHT AND LEFT TURN. *TR

STEERING COLUMN IS LOOSE AND APPEARS TO BE GETTING WORSE. *TR

TL* THE CONTACT'S DAUGHTER OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE HESITATED WITH AN ABNORMAL VIBRATION. THE CONTACT STATED MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY, RESTARTED THE VEHICLE AND CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO DEACON JONES HYUNDAI LOCATED AT 304 N OAK FOREST RD, GOLDSBORO, NC 27534, (919) 587-0500, TO BE DIAGNOSED. THE CONTACT STATED THAT THE KNOCK SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

I RECEIVED A SAFETY RECALL FOR MY CAR. I HAVE CALLED TULSA HYUNDAI THE DEALER FOR TWO MONTHS IN AN ATTEMPT TO GET THEM TO MAKE THE REPAIR. THEY TOLD ME THEY DON'T HAVE THE PARTS AND I SHOULD PROBABLY GO SOMEWHERE ELSE. *TR

WHEN I WAS DRIVING ON THE HIGHWAY IN THE THIRD LEFT LANE ALL OF A SUDDEN THE CAR STARTED TO BEEP AND STATED HYBRID SYSTEM FAILURE STOP TAKE TO SHOP DON'T DRIVE BUT THE CAR LOST POWER BEFORE I CAN PULL OVER AND STALL ON THE HIGHWAY LUCKILY I CUT IT ALL THE WAY OFF AND CUT IT BACK ON AND WAS ABLE TO MOVE IT. *TR

PURCHASED A 2013 HYUNDAI SONATA IN SEPTEMBER 2019 FROM HYUNDAI SUPERIOR NORTH IN FAIRFIELD OHIO. THERE HAS BEEN AN ONGOING OUTAGE WITH THE PASSENGER SIDE TAIL LIGHT OVERHEATING AND BLOWING OUT. I REPLACED IT THREE TIMES( NOVEMBER 2019, TWICE IN JUNE 2020) SINCE MY PURCHASE. THE MOST RECENT REPLACEMENT IT BLEW OUT THE SAME DAY. I SEEN THERE ARE REVIEWS AND VIDEOS ON THE INTERNET STATING THIS IS AN ONGOING PROBLEM WITH 2013 SONATAS. THIS IS A ROAD HAZARD AND ILLEGAL OPERATION OF A VEHICLE IF PULLED OVER BY LAW ENFORCEMENT WHEN WILL A RECALL BE ISSUED AND RESOLVED? TO ADD TO THE BULB /ELECTRICAL PROBLEM. A MONTH AGO A RECALL LETTER WAS MAILED FOR OVEHEATING MOTOR WITH NO REMEDY IN PLACE TO FIX IT. I FEEL LIKE I PURCHASED A LEMON WITH ALL THE ISSUES STARTING TO PILE UP. MY CAR ONLY HAS 68,000 MILES ON IT. AS A FIRST TIME BUYER THIS IS UNACCEPTABLE AND BENEATH MY EXPECTATIONS FOR HYUNDAI. I NEED THESE RECALLS RESOLVED IMMEDIATELY. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FAMILY HYUNDAI SERVICE & PARTS (8101 W 159TH ST, TINLEY PARK, IL 60477) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

I HAVE HAD BOTH MY BACK LIGHT HARNESSES WHERE A BULB HAS BLOWN AND IT WAS SO HOT IT MELTED THE BULB ENDS INTO THE SOCKET AND I HAD TO REPLACE THE WHOLE HARNESS FOR ONE SIDE AND MIGHT HAVE TO REPLACE IT FOR THE OTHER SIDE AS WELL. THE VEHICLE INSIDE DASH LIGHTS WOULD ALSO START FLICKERING OFF AND ON AS WELL AS THE OUTSIDE LIGHTS WHILE THE VEHICLE IS IN MOTION. THIS IS CONCERNING TO ME AND I KNOW THEY HAVE HAD NUMEROUS COMPLAINTS ON THIS AND IT IS A SAFETY ISSUE, BUT YET THEY HAVE NOT DONE ANY RECALLS. WHY PLEASE ADVISE. *TR

MY RIGHT BRAKE LIGHTS ARE ALWAYS GOING OUT. I'M ALWAYS CHANGING IT AND A FEW WEEKS LATER IT WILL GO OUT AGAIN. I'VE BROUGHT IT TO THE SHOP (ALLEN HYUNDAI, GULFPORT, MS) AND I GOT MY 'BRAKE LAMP STOPPER' REPLACED AND HE SAID MY LIGHTS SHOULD WORK FINE. I ORIGINALLY BROUGHT IT IN BECAUSE MY 3RD BRAKE LIGHT WOULD STAY ON WHILE I'M DRIVING AND IT WOULD CAUSE ME TO NOT BE ABLE TO ACCELERATE WHILE DRIVING. IT GOES NOW, BUT SEEMS LIKE IT HAS TROUBLE CATCHING SPEED. I'VE SPOKE TO OTHER SONATA OWNERS AND THEY TOO HAVE PROBLEMS WITH THEIR RIGHT BRAKE LIGHT GOING OUT. IT'S A HAZARD AND IT ALSO CAN GIVE US TICKETS FROM THE POLICE. PLEASE HAVE THIS LOOKED IN TO. *TR

ON NUMEROUS OCCASIONS, I AM PULLED OVER FOR HAVING A LEFT TAIL-LIGHT THAT IS OUT. I HAVE UTILIZED MY LOCAL HYUNDAI DEALERSHIP RECENTLY TO ADDRESS THE SITUATION AS I FREQUENTLY CHANGE THE LIGHT BULB OUT, AND END UP WITH YET THE SAME LIGHT OUT WITHIN DAYS/WEEKS. AFTER I HAVE PAID THE DEALERSHIP ROUGHLY $75 TO GET A 'BRAKE SWITCH' REPLACED TO ADDRESS THE PROBLEM, MY LIGHT IS OUT ONCE AGAIN. *TR

MY HEAD LAMP BULB HAVE BEEN REPLACED 3 TIME IN THE PAST 6 MONTHS AND THE BRAKE LIGHT BULBS HAVE BEEN REPLACED 5 TIMES AS OF TODAY. THERE HAS GO TO BE SOMETHING THAT IS CAUSING THIS TO HAPPEN. NO BULBS SHOULD HAVE TO BE REPLACED THIS OFTEN. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. NISSANI BROS HYUNDAI (5750 MESMER AVE C, CULVER CITY, CA 90230, (310) 390-1900) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE LIGHTS INTERMITTENTLY FAILED TO ILLUMINATE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE BULBS WERE REPLACED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

SUDDENLY CAR STATS JERKING WHILE CHANGING GEARS AND ENGINE SHAKES BADLY. ADDITIONALLY, CHECK ENGINE LIGHT CAME ON AND WHEN DIAGNOSED SHOWED A CODE P0713 FOR BED TRANSMISSION TEMPERATURE SENSOR. *TR

THE ENGINE MAKES A NOISE WHEN I DRIVE, I KEEP HAVING TO REPLACE HEAD LIGHTS AND TAILS EVERY 3-4 WEEKS, STEERING WHEEL WAS MAKING A NOISE I HAD TO REPLACE BUSHING. THIS VEHICLE HAS AS BEEN A PROBLEM. *TR

IT FIRST, JUST STARTED WITH THE TAIL LIGHT GOING OUT. THEN, THEY STARTED GETTING REAL HOT. T THE BULB STARTED MELTING AND COULD GET OUT. NOW, IT'S BURN WHERE THE BULB GOES. IT'S BURNED AND HAD MELTED AROUND WHERE CAN'T REPLACE A BULB. CALL THE DEALERSHIP THEY SAID; NEED TO REPLACE THE WHOLE LAMP EACH SIDE IS $230 FOR EACH. I HAD GOT STOP WATCH BY THE POLICE FOR NOT HAVING NO TAIL LIGHTS. I CAN NOT AFFORD THE REPAIRS. MY CAR NOTE IS $362.00. AND, HAVE BEEN OFF AND ON OF WORK DO TO CONV19. *TR

MANUFACTURER RECALL NUMBER 189 NHTSA RECALL NUMBER 20V121000 RECALL STATUS RECALL INCOMPLETE MANUFACTURER HAS HAD PLENTY OF TIME TO ISSUE THE PARTS FOR THE RECALLS!!!! I AM AFRAID OF BEING PUT IN DANGER WITH MY SMALL CHILDREN IN THE CAR!! *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE). THE CONTACT INFORMED THORNTON ROAD HYUNDAI (669 THORNTON RD, LITHIA SPRINGS, GA 3012), OF THE FAILURE AND THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. PARTS DISTRIBUTION DISCONNECT.

I HAVE HAD BOTH MY BACK LIGHT HARNESSES WHERE A BULB HAS BLOWN AND IT WAS SO HOT IT MELTED THE BULB ENDS INTO THE SOCKET AND I HAD TO REPLACE THE WHOLE HARNESS FOR BOTH SIDES. THIS HAS ALSO HAPPENED ON MY FRONT PASSENGER SIDE AS WELL. THIS IS CONCERNING TO ME AND I KNOW THEY HAVE HAD NUMEROUS COMPLAINTS ON THIS AND IT IS A SAFETY ISSUES, BUT YET THEY HAVE NOT DONE ANY RECALLS. WHY PLEASE ADVISE. THANK YOU *TR

HAS HAPPENED 2 TIMES IN THE PAST MONTH. DRIVING ON 2 LANE HIGHWAY AT APPROXIMATELY 60 MPH WHEN ENGINE STOPS, ALL PANEL LIGHTS COME ON, AND ACCELERATOR IS UNRESPONSIVE. PULL OVER TO SIDE OF ROAD AND RESTART ENGINE WITH NO PROBLEMS FOR REMAINDER OF TRIP. IN THE FIRST INSTANCE, I HAD JUST PASSED A VEHICLE AND WAS BACK IN LANE WHEN IT OCCURRED. IN SECOND INSTANCE I HAD JUST BRAKED FOR A VEHICLE MAKING A RIGHT TURN, AND UPON ACCELERATING TO SPEED, THE VEHICLE ENGINE STOPPED.

TL* THE CONTACT'S MOTHER OWNS A 2013 HYUNDAI SONATA. THE CONTACT'S MOTHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE TAIL LIGHT BULBS CONTINUE TO GO BAD. I REPLACE BULBS ALMOST 2 A MONTH. I RECENTLY JUST GOT STOPPED SATURDAY MAY 30 2020 FOR A NON FUNCTIONING TAIL LIGHT. I REPLACED IT 10 MIN LATER AND TODAY JUNE 1 2020 IT WENT OUT AGAIN. THERE'S OBVIOUS SIGN OF WHY THIS KEEPS HAPPENING BUT I'VE SPENT SO MUCH MONEY ON BULBS ITS RIDICULOUS. *TR

I WAS DRIVING 70 MPH ON THE HIGHWAY AND THE CAR JUST LOST POWER. I HAD TWO KIDS IN THE BACK SEAT. I AM ALL UP TO DATE WITH MY CAR MAINTENANCE. I REALLY DON'T FEEL SAFE DRIVING MY HYUNDAI SONATA. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. JIMMY ELLIS HYUNDAI (5785 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA, (770-454-6789) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT SIMILAR VEHICLES WERE SUBJECTED TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED. THE TECHNICIAN CLEANED THE ENGINE AND INFORMED THE CONTACT THAT THE VEHICLE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RETRIEVED THE VEHICLE AND WHILE DRIVING BACK TO HER RESIDENCE, SHE WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LAMPS WERE INOPERABLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER ON ANOTHER DAY TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

I WAS DRIVING DOWN THE ROAD ON A SLOPE AT AROUND 55MPH WHEN THE CAR QUIT COASTED TO THE SIDE OF THE ROAD AND TRIED STARTING THE CAR IT WOULDN'T EVEN TURN OVER SO HAD IT TOWED TO A GARAGE TO FIND OUT THE ENGINE WAS LOCKED UP SO NOW THE CAR IS STILL SITTING IN MY YARD SINCE OCTOBER OF 2019 SO I DO A LITTLE RESEARCH AND FIND OUT THAT THE 2.4 ENGINE HAS HAD ALL SORTS OF PROBLEMS BUT UNFORTUNATELY MINE ISN'T ON THE RECALL LIST. THE MILEAGE I THINK IS AROUND 130,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE WAS REPLACED ON APRIL 23, 2020 AT WEBB HYUNDAI MERRILLVILLE (1000 81ST AVE, MERRILLVILLE, IN 46410, 219-736-2277). THE CONTACT STATED THAT ON OCCASIONS AFTER THE ENGINE WAS REPLACED, THE RPM WOULD REV UP HOWEVER, THE VEHICLE FAILED TO RESPOND WITH ACCELERATOR PEDAL DEPRESSED. ADDITIONALLY, THE BRAKE LAMP BULBS WERE BEING REPLACED FREQUENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LATE APRIL NOTICED GAS ODOR COMING FROM CAR AFTER TURNING IT OFF. HYUNDAI WEBSITE INDICATED RECALL FOR THIS ISSUE - CAMPAIGN 189. CONTACTED HYUNDAI TO FIND OUT HOW TO GET FIXED. THIS IN PART THEIR RESPONSE: OUR RECORDS INDICATE THAT YOUR VEHICLE IS NOT AFFECTED BY CAMPAIGN 189. MADE APPOINTMENT WITH REGULAR ASE-CERTIFIED MASTER TECHNICIAN. HE IDENTIFIED THE FUEL LEAK AND NOTED ON INVOICE: ACTIVE FUEL LEAK PRESENT, ABOVE FUEL TANK, PROBABLE CRACKED FUEL PUMP MODULE. IF SO PUMP REPLACEMENT ESTIMATE IS $750 (HYUNDAI PUMP/SEAL, LABOR, TAX). FUEL LEAK IS A MAJOR SAFETY ISSUE, FIRE HAZARD, RAW FUEL JUST LOOKING FOR AN IGNITION SOURCE. I NOTIFIED HYUNDAI OF CONFIRMED DEFECT. THIS IS IN PART THEIR RESPONSE: WE ARE SORRY TO HEAR THAT YOU STILL HAVE CONCERNS REGARDING YOUR 2013 HYUNDAI SONATA AND THAT FROM THE INFORMATION YOU RECEIVED FROM AN INDEPENDENT REPAIR FACILITY. HOWEVER, BASED UPON THE INFORMATION YOU PROVIDED, WE RECOMMEND YOU SCHEDULE AN APPOINTMENT WITH THE SERVICE DEPARTMENT OF YOUR LOCAL HYUNDAI DEALERSHIP TO HAVE YOUR 2013 SONATA INSPECTED AND DIAGNOSED. AS THE ATTACHED REPAIR ORDER YOU SENT IN DOES NOT SHOW THAT THE DIAGNOSTICS WHERE FROM A HYUNDAI DEALERSHIP. WE APOLOGIZE FOR THE INCONVENIENCE, HOWEVER, HYUNDAI CUSTOMER CARE CENTER IS UNABLE TO DIAGNOSE OVER THE PHONE OR THROUGH EMAIL. OUR DEALERSHIPS ARE ALSO THE BEST-TRAINED AND MOST-QUALIFIED TO SERVICE AND MAINTAIN YOUR HYUNDAI VEHICLE. ONLY AUTHORIZED HYUNDAI DEALERSHIPS CAN DETERMINE WHETHER THE REPAIR IN QUESTIO

SAFETY RECALL NUMBER 189. *TR

FEBURARY 28 2019 COMING HOME FROM MY MOTHERS BIRTHDAY DINNER MY 2013 HYUNDAI SONATA ACCELERATED ON IT'S OWN. THE VEHICLE WENT FROM 35MPH TO 65MPH IN A FEW SECONDS. BETWEEN THE RAIN AND SUDDEN ACCELERATION THE VEHICLE LOST TRACTION. I TRIED THE BRAKES, EMERGENCY BRAKE AND TRIED TO PUT THE CAR IN NEUTRAL AND FAILED.I WAS ABLE TO KEEP THE VEHICLE FROM GOING OFF THE SIDE OF THE MOUNTAIN WITH MY 5 YEAR OLD DAUGHTER. I WAS ABLE TO DRIFT INTO A ROCK WALL INSTEAD. WE HIT AT APPROXIMATELY 40 TO 45 MPH. MY 2013 HYUNDAI SONATA WAS TOTALED. I WAS FINALLY ABLE TO GET THE GEAR SHIFT TO GO IN PARK AND TURN OFF THE VEHICLE. POLICE REPORT SHOWS MECHANICAL MALFUNCTION. WE ARE LUCKY TO BE ALIVE. THIS HAPPENED IN HELEN WHITE COUNTY GEORGIA. WHEN THE TOW COMPANY ARRIVED THEY TURNED THE CAR ON AND IT WENT TO FULL ACCELERATION. EMT POLICE OFFICER AND TOW TRUCK DRIVER WITNESSED. I ALSO HAVE PICTURES IN ADDITION I HAVE 2 VIDEOS FROM MY HUSBANDS ASE CERTIFIED SHOP OF THE CAR BEING TURNED ON AND ACCELERATING ON IT'S OWN IN PARK. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT ATTEMPTED TO DISCONNECT THE BATTERY TO RESET THE STEERING MODULE BUT WAS UNSUCCESSFUL. THE FAILURE PERSISTED. THE CONTACT PARKED THE VEHICLE AND THE VEHICLE REMAINED PARKED AND UNDRIVABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

AIR BAG EXPLODED BY ITSELF EFFECT THE THE SEAT BELTS. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY LAST RECENT OIL CHANGE WAS TWO MONTHS AGO SERVICE HAS BEEN KEPT UP ON THE CAR I ACCELERATED AND IT SEEMS AS IF I'VE THROWN A ROD WHEN I GET OFF THE FREEWAY I CAN HEAR KNOCKING I DON'T HAVE ANY LEAKAGE OR ANYTHING BUT IT CAN CLEAR YOU HEAR THE KNOCKING AND IF YOU ACCELERATE YOU'RE HERE LIKE THE BEARINGS ARE GRINDING I WAS ABLE TO GET THE CAR HOME BUT THERE'S A LOT OF KNOCKING NOISE IN THE ENGINE. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 251-5996) AND WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS INFORMED TO SETUP AN APPOINTMENT WITH A DEALER TO HAVE THE VEHICLE INSPECTED AS A PART OF THE RECALL. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE PASSENGER AIRBAG COME OUT BY ITSELF , AND ALL THE FRONT AND BACK STRUTS ARE BAD NEED TO BE CHANGED. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S SON-IN-LAW CONFIRMED THE FAILURE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON HYUNDAI MAZDA LOCATED AT 2329 US-22, UNION, NJ 07083, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT BRAKE LIGHT WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE ONLINE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.*DT*JB

MY ENGINE BLEW OUT AFTER THE RECALL WAS SAID TO BE COMPLETE. *TR