Page 17 of 39 · complaints 801–850 of 1,917

2013 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Seat Belts
Filed Aug 12, 2020NC

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MODERN HYUNDAI OF CONCORD DEALER LOCATED AT 965 CONCORD PKWY S., CONCORD, NC 28027 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT AND THE SAME DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Aug 11, 202074,000 milesNY

I WAS DRIVING VEHICLE AFTER GETTING GAS AND I SAY WITHIN 15 MINUTES AFTER, VEHICLE STARTED SHUTTING DOWN AND NOISE STARTED TO COME FROM THE ENGINE

Structure › Body
Filed Aug 11, 202042,017 milesFL

THE PAINT IS PEELING ON THE HOOD OF THE CAR. ON THE DASH THERE ARE 2 CRACKS ONE ON EITHER SIDE OF THE AIRBAG ENCLOSURE. THE STEERING WHEEL HAS THE RUBBER PEELING OFF. THE PAINT ON THE TOP OF THE ROOF PANEL IS CRACKED/READY TO PEEL OFF. THE CAR WAS IN MY DRIVEWAY. I HAD TO REPLACE THE TRANSMISSION SENSOR WITH HARNESS 6/03/2030 I ONLY HAD 42171 MILES AT THE COST OF $751.47 . MY WARRANTY IS FOR 10 YEARS AND 100,000 MILES BUT THEY SAID IT WASN'T COVERED. I WAS DRIVING WHEN THE CHECK ENGINE LIGHT CAME ON AND I MADE THE APPOINTMENT IMMEDIATELY AND BROUGHT IT IN 6/03/2020 TO THE HYUNDAI DEALERSHIP.

Fuel/Propulsion System
Filed Aug 10, 202095,000 milesFL

FULL ENGINE SHUTDOWN WHILE GOING 70 ON THE HIGHWAY., NO BRAKES, GAS, STEERING WHEEL, BUT SURPRISINGLY I WAS ABLE TO ROLL SAFELY TO A STOP WITHOUT COMING IN CONTACT WITH ANYTHING/ONE. HYUNDAI AGREED THE ENGINE HAD SEIZED SO THEY REPLACED IT BUT NOT THE INITIAL ISSUE OF THE FUEL FEED LINE.(WHICH I GOT A RECALL IN THE MAIL THE NEXT DAY FOR A FUEL LINE) HYUNDAI HAS NOT GIVEN ME AN ESTIMATED TIME FRAME IN WHEN THIS RECALL WILL BE FIXED. KINDA SCARY TO DRIVE AROUND IN....

Electrical System
Filed Aug 9, 202095,000 milesIN

THE STEERING WHEEL COUPLE HAS FAILED , MAKES THE STEERING WHEEL FEEL LIKES IT CATCHES AND DOESNT WANT TO TURN. MAKES LOUD NOISE 2ND THE ENGINE WILL NOT ACCELERATE SOMETIME UNTIL YOU SHUT THE CAR OFF AND TURN IT BACK ON . THE STEERING IS ALL THE TIME. THE DEAD THROTLE PEDAL IS INTERMITANT

Service Brakes
Filed Aug 8, 2020151,000 milesFL

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH IN THE FAST LANE I RECEIVED LOUD ALARM "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE. ALSO ON THE DASH BOARD WAS A YELLOW TRIANGLE WITH AN ASTERISK. IN ADDITION THE RED BRAKE WARNING LIGHT WAS ILLUMINATED. THE CAR ACCELERATOR NO LONGER RESPONDED BUT LUCKY I WAS ABLE TO GET THE CAR TO THE SIDE OF THE HIGHWAY. IF TRAFFIC WERE HEAVIER (WHICH IT NORMALLY IS IN MY AREA) I COULD HAVE BEEN INVOLVED IN A HIGH-SPEED COLLISION. ONCE I GOT TO THE SIDE OF THE ROAD AND PRESSED THE BRAKES, THERE WAS A VERY LOUD NOISE AND VIBRATION FELT IN THE SEATS AND BRAKE PEDAL. THE VEHICLE FINALLY STOPPED, I TURNED IT OFF, CHECKED THE BRAKES FOR LEAKS. I ALSO CHECKED THE BRAKE FLUID LEVEL. EVERYTHING LOOKED NORMAL WHEN I RESTARTED THE CAR, NOT ALARM. EVERYTHING CLEARED UP. THIS IS DANGEROUS. I HAVE SEARCHED THE WEB AND FOUND THAT MANY OTHERS ARE HAVING THIS SAME PROBLEM. FOR NOW THE CAR IS SITTING IN MY DRIVE-WAY. WE DON'T FEEL SAFE DRIVING IT AND FROM WHAT I READ THE FIX IS EXPENSIVE. I HAVE A VIDEO OF THE DASHBOARD DURING THE MALFUNCTION IF NEEDED. THANK YOU.

Exterior Lighting
Filed Aug 7, 202070,000 milesVA

HEADLIGHTS FLICKER WHEN DRIVING AND ENTIRE DASHBOARD LIGHTS GO OUT. THIS VEHICLE USES THE SAME PARTS AS THE 2014 KIA SOUL AND THIS ISSUE WAS RESOLVED FOR THE KIA SOUL ON TECHNICAL SERVICE BULLETIN NO. ELE093. A QUICK GOOGLE SEARCH WILL SHOW THAT THIS IS A NORMAL PROBLEM FOR 2013 HYUNDAI SONATA VEHICLE OWNERS. THIS NEEDS TO BE A RECALL OR A TSB WITH OWNER COMMUNICATION TO BE FIXED RAPIDLY.

Service Brakes
Filed Aug 7, 202054,952 milesCA

RECOMMENDED SERVICES BY KEYES MOTORS IN VAN NUYS IS TO REPLACE THE RIGHT AND LEFT TAILLIGHT LENS ASSEMBLIES BECAUSE. ON INSPECTION,THEY WERE FOUND TO BE BROKEN AT THE COST OF $1183.03. THERE HAS NEVER BEEN ANY IMPACT TO THESE LIGHTS. HYUNDAI REFUSES TO ADDRESS THIS EVEN AFTER MY COMPLAINT. ON INVESTIGATING THIS PROBLEM, NUMEROUS COMPLAINTS ONLINE HAVE BEEN FOUND WITH OWNERS HAVING THIS SAME PROBLEM ON HYUNDAI SONATAS IN THE PAST DATING BACK BEFORE 2013 AND SOME 2014. SOME HAVING THE PROBLEM REPEATED AFTER HAVING IT REPAIRED.

Engine
Filed Aug 5, 2020DC

CAR CUT OFF AND ENGINE SEIZED

Engine
Filed Aug 4, 202030 milesAR

MY CAR CONSUMES A LOT OF OIL AND GAS.. CHECK ENGINE LIGHT WILL NOT STAY OFF. MY GAS CAP WILL NOT CLICK AT ALL FOR SOME REASON. I BELIEVE THIS CAR IS MALFUNCTIONING AND HAS RUINED MY ENGINE. MY CAR STARTED RATTLING REALLY LOUD WHILE ACCELERATING ON A BUSY ROAD, I WAS SCARED.

EngineFire
Filed Aug 3, 2020170,000 milesVA

TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE DRIVER NOTICED THE ODOR OF FUEL BEFORE SMOKE WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. AFTER PARKING FLAMES SUDDENLY ENGULFED THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THE ENGINE WAS RECENTLY REPLACED UNDER A NHTSA RECALL CAMPAIGN. NO FURTHER INFORMATION WAS AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.

Electronic Stability Control (esc)
Filed Jul 30, 2020151,000 milesTX

MY STEERING WHEEL STARTS SHAKING WHEN I GO OVER 60MPH AND WHENEVER I DRIVE THROUGH A SLIGHTLY BUMPY ROAD

Fuel System, Gasoline
Filed Jul 28, 2020FL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED RICK CASE HYUNDAI LOCATED AT 3550 WESTERN RD, DAVIE, FL 33331, (954)377-4100 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service BrakesCrash1 injured
Filed Jul 28, 202036,400 milesMS

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND ATTEMPTING TO STOP THE BRAKING SYSTEM MALFUNCTIONED CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. THE CONTACT INDICATED WHEN PRESSING THE BRAKE PEDAL THE VEHICLE SLOWED DOWN BUT DID NOT STOP. DURING THE CRASH THE VEHICLE WAS DESTROYED AND TOWED AWAY AND A POLICE REPORT WAS TAKEN AT THE SCENE. THE DRIVER SUSTAINED A NECK INJURY WHICH LATER REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,400. *BF *AS

Structure › Body
Filed Jul 28, 202086,000 milesGU

THE TRUNK NO LONGER OPENS AUTOMATICALLY WHEN PUSHING THE BUTTON ON REMOTE KEY AND/OR TRUNK BUTTON INSIDE THE CAR. ADDITIONALLY, THE CAR'S DISPLAY SYSTEM NO LONGER OPERATES PROPERLY AND WHEN TOUCHING THE SCREEN TO SELECT AN OPTION, IT OPERATES A DIFFERENT FUNCTION THEN PRESSED. SUCH AS. SELECTING VOLUME UP MIGHT CHANGE THE RADIO STATION INSTEAD. WHEN PRESSING THE SCREEN TO SELECT A DIFFERENT MODE FOR MUSIC, SCREEN WENT COMPLETELY BLACK WHILE NAVIGATING (CAR IN MOTION) AND WAS NO LONGER OPERABLE. THE REAR VIEW CAMERA HAS FAILED AS WELL AND WHEN THE VEHICLE IS PUT IN REVERSE, THERE IS MERELY A BLUE SCREEN AND NO VISUAL OF THE REAR. I HAD AN ERROR MESSAGE DISPLAY ON THE SCREEN ON 15 JULY 20, BUT I AM UNCERTAIN IF THIS IS RELATABLE.

Electronic Stability Control (esc)
Filed Jul 27, 2020148,000 milesFL

I WAS AT A FAST FOOD DRIVE THRU I HAD MY CAR IN PARK BECAUSE THE LINE WAS LONG ONCE I TRIED TO PULL UP MY WOULDNT MOVE THE GEARS WAS SLIDING UP AND DOWN AND I DIDNT UNDERSTAND WHY. I HAD MY KIDS IN THE CAR 4 HOURS LATER A TOW TRUCK CAME AND TOW THE CAR AND IT COST ME $100 BUCKS ITS BEEN TWO MONTHS AND MY CAR STILL DO NOT SHIFT

Engine
Filed Jul 27, 2020100,900 milesNC

WHILE DRIVING DOWN THE HIGHWAY AT 55 MPH A WARNING FOR THE HYBRID SYSTEM APPEARED ON THE MIDDLE SCREEN BETWEEN THE GAUGES ALONG WITH AN AUDIBLE CHIME INSTRUCTING TO SAFELY PULL OVER AND STOP THE CAR. AFTER PULLING OVER AND TURNING OFF THE CAR I WAS UNABLE TO RESTART THE VEHICLE. DISPLAY STATED THE HYBRID BATTERY WAS LOW AND NOT TO START THE ENGINE. AFTER HAVING THE CAR TOWED TO THE DEALER, THE DEALER STATED THE ENGINE WAS SEIZED. THE CAR HAD BEEN SERVICED AS RECOMMENDED SINCE PURCHASE. I AM THE ORIGINAL OWNER. THERE WERE NO WARNING SIGNS OF COMPLETE ENGINE FAILURE. I HAVE SINCE LEARNED THAT HYUNDAI SONATA HAD A RECALL FOR ENGINE FAILURES, BUT MY MODEL WAS NOT INCLUDED.

Fuel System, Gasoline
Filed Jul 27, 2020168,092 milesLA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 45 MPH, THEY HEARD AN ABNORMAL NOISE AND THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO THE RESIDENCE AND SHE WAS INFORMED THE ENGINE NEEDED TO REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 168,092.

Engine
Filed Jul 27, 2020126,000 milesLA

VEHICLE ENGINE STALLED AT STOPLIGHT. HAD TOWED TO LOCAL MECHANICS SHOP FOR EVALUATION. AFTER SITTING OVERNIGHT THE CAR WAS DRIVEN APPROX 10-15 MILES AND IT RAN OK. SEVERAL WEEKS LATER, ON ABOUT JULY 22, 2020 THE ENGINE SHUT DOWN AT A STOP LIGHT, 6 LANE ROAD. CAR PUSHED TO SIDE OF ROAD AND TOWED TO MECHANICS SHOP. FOLLOWING MORNING WHEN MECHANIC CRANKED THE CAR THE ENGINE KNOCKED! THE MECHANIC, WHO IS A CERTIFIED 'MASTER MECHANIC' SAID IT WAS A ROD KNOCK. COULD ONLY BE REPAIRED WITH NEW ENGINE. THE CAR HAS 126,000 MILES. THE CAR WAS PUT INTO SERVICE BRAND NEW AS MY SON'E BUSINESS CAR FURNISHED BY HIS COMPANY. AT 90,000 MILES THE CAR WAS WHOLESALED TO ME FOR MY GRANDSON. WE HAVE COMPLETE MAINTENANCE AND OIL CHANGED RECORDS FOR ENTIRE LIFE OF CAR. WE CONTACTED THE DEALER WHO INFORMED US WE WOULD HAVE TO DELIVER THE CAR AND PAY $130 FOR THEM TO EVALUATE AND THEY WERE VERY DISCOURAGING THAT HYUNDAI WOULD HONOR ANY KIND OF WARRANTY. WE LEARNED THERE WAS A CLASS-ACTION LAWSUIT INVOLVING THESE ENGINE FAILURES SO WE INTEND TO PURSUE THAT COURSE OF ACTION. VERY, VERY DISAPPOINTED IN THE QUALITY OF HYUNDAI AND THEIR RESPONSE.

Service Brakes
Filed Jul 26, 202060,000 milesCT

THE REAR LIGHTS MELT AROUND THE BRAKE LIGHT BULBS AND YOU CAN'T CHANGE THE BULB BECAUSE THE WHOLE WHERE IT GOES INTO MELTS BOTH SIDES ARE CURRENTLY MELTED

Steering
Filed Jul 24, 2020TX

CV AXLES HAVE A KNOCKING SOUND SINCE I BOUGHT CAR WITH 50 THOUSAND MILES

Engine
Filed Jul 24, 2020NC

YESTERDAY I WAS DRIVING AND OUT OF NOWHERE MY CAR SHUT OFF AND ALL THE LIGHTS CAME ON BUT THE CRAZY PART IS. THE CAR STILL WAS MOVING AND DIDN'T STOP UNTIL I STOPPED AND PULLED OVER.(SO WEIRD) I TURNED THE CAR OFF AND STARTED IT BACK UP. IT CAME ON WITH NO PROBLEMS BUT NO CHECK ENGINE LIGHT IS ON AND IT'S FLASHING. I NEVER SEE A FLASHING CHECK ENGINE LIGHT. BACK TO THE STORY I'M DRIVING BUT I CAN ONLY GO A CERTAIN SPEED OR THE CAR WOULD STALL AND JERK LIKE IT'S ABOUT TO CUT OFF. I DID NOT REPEAT DID NOT STOP UNTIL I MADE IT HOME LOL. THE WHOLE TIME DRIVING IT KEPT STALLING. IN ORDER FOR ME TO GET HOME I HAD TO JUMP ON THE HIGHWAY BUT I TOOK BACK ROADS JUST BECAUSE I WAS SCARED THE CAR WOULD STOP ON THE HIGHWAY.O AND DON'T LET ME STOP AT A RED LIGHT HUNNI, IT'S TAKING ITS TIME TO GET UP SOME SPEED. THIS THE SECOND OR THIRD TIME IT DID THAT BUT THIS TIME THE CHECK ENGINE LIGHT CAME ON. IS THIS UNDER A RECALL? IF NOT IT DEFINITELY SHOULD BE BECAUSE THAT WAS SO [XXX] SCARY DRIVING. THAT WAS THE LONGEST 23 MINS EVER LOL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electronic Stability Control (esc)
Filed Jul 23, 2020138,000 milesMD

I WAS DRIVING VEHICLE AT ABOUT 30 MPH ON MAIN ROAD AND VEHICLE SHUTS OFF WHILE I WAS DRIVING. I ATTEMPTED TO GET A JUMP ENGINE DOES NOT START. WEIRD SMELL COMING FROM ENGINE.

Electrical System
Filed Jul 22, 2020FL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THE REAR BRAKE LIGHT BULBS WERE MELTED TOGETHER. THE CONTACT STATED THE LIGHT BULBS WERE REPLACED 8 TIMES HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ALLEN TURNER HYUNDAI LOCATED AT 6501 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 479-9667, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE LIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jul 22, 2020MD

I AND MY HUSBAND BOTH OWN HYUNDAI'S. WE BOTH HAVE BEEN HAVING MAJOR ENGINE ISSUES WITH BOTH VEHICLES CONSUMING AN INCREDIBLE AND ABNORMAL AMOUNT OF OIL LEAVING US TO HAVE TO PUT IN OVER MORE THAN A GALLON OR MORE OF OIL INTO EACH VEHICLE. THIS HAS CAUSED US MUCH LOST TIME IN BEING ABLE TO ENJOY OUR VEHICLE. AFTER BOTH VEHICLES COMPLETING OIL CONSUMPTION TEST, BOTH VEHICLES RECVD ENGINE BLOCK REPLACEMENTS. THIS HAS NOT FIXED THE PROBLEM. BOTH VEHICLES HAVE REVERTED BACK TO DOING THE SAME THING. THE ISSUES STATED BACK UP AFTER ABOUT A YEAR. WE HAVE HAD TO NOT DRIVE THE CARS, PUT THE CARS IN THE SHOP, RENT OTHER VEHICLES TO DRIVE WHILE AT THE SAME TIME HAVE TO PAY THE VEHICLE MONTHLY PAYMENTS. THIS IS UNFORTUNATE BECAUSE THE MANUFACTURER, HYUNDAI ON PURPOSELY SELLING DAMAGED CARS AND LEAVING THE THOUSANDS OF OWNERS OF THESE VEHICLES TO HAVE TO DEAL WITH THE UNFLUX OF ISSUES THAT IT HAS AND CONTINUE TO CAUSE. BOTH VEHICLES ARE NOW BACK TO SQUARE ONE WITH BOTH NEEDING TO GO BACK INTO THE SHOP FOR MORE ENGINE WORK WHATEVER THAT MAY ENTAIL. THE DEALERSHIP HAS INFORMED US THAT THEY DO NOT HAVE ANY VEHICLES FOR US TO USE OR BORROW WHILE OUR VEHICLES ARE BEING MAINTENANCE. THIS IS ANOTHER INCONVENIENCE BECAUSE NOW WE HAVE TO PAY THE CAR NOTE, RENT A VEHICLE AND POSSIBLY PAY FOR ANY MAINTENANCE AND THEN HAVE TO DEAL WITH THE SAME MANUFACTURER TO TRY TO GET REIMBURSED. THIS HAS BEEN NOTHING SHORT OF A NIGHTMARE. WE WANT JUSTICE AND WE WANT THE MANUFACTURER HYUNDAI TO BE HELD ACCOUNTABLE

Engine
Filed Jul 21, 2020141,000 milesKS

REMEDY FOR KNOWN RECALL STILL NOT AVAILABLE. THIS RECALL IS NOT BEING DONE IN A TIMELY MANNER. PROBLEM IS LOW PRESSURE FUEL HOSE WHICH MAY CRACK AND POSSIBLY LEAD TO AN ENGINE FIRE.

Structure › Body
Filed Jul 21, 2020FL

TOOK MY CAR TO (HYUNDAI SANOTA 2013 TURBO) TO DEALER TO GET BRAKE LIGHTS FIXED AND THE STEERING WHEEL FIXED ACOUPLE OF YEARS AGO...WHICH WAS COVERED BY MY WARRANTY THE UNDERWRITER NOTICE THE PAINT HAD PEALED FROM THE FRONT BUMPER AND STATED HE WILL HAVE THEM PAINT THE BUMPER AFTER HE CHECKED WITH SOMEONE THEY STATED THE OTHER OWNER HAD BUMPER WRAPPED SO HYUNDAI NOT RESPONSIBLE... SINCE THEN I'VE SEEN MANY OF HYUNDAI BUMBERS WITH THE SAME PROBLEM 🤔 #2 WHILE DRIVING MY CAR LAST THIS WEEKEND A TAPPING SOUND COMING FROM ENGINE SO I CHAGED MY OIL...AFTER I CHAGED THE OIL THE I DROVE MY CAR NOT EVEN 2 MILES AND IT SEEMED THE TAPPING SOUND WAS GETTING WORSE... THE OIL AND CHECK ENGINE LIGHT CAME ON AND IT STARTED KNOCKING AND SHUT OFF NOW MY CAR WANT EVEN START MY EXTENDED WARRANTY EXPIRED 2/2020😖

Engine
Filed Jul 21, 202090,000 milesPA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MADE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH COMPLETE ENGINE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Exterior Lighting
Filed Jul 19, 2020180,000 milesMA

I HAVE TO REPLACE BOTH FRONT AND BACK LIGHTS VERY OFTEN. THEY ARE ALWAYS BLOWING OUT. VERY UNSAFE. THERE HAVE BEEN TIMES WHEN BOTH FRONT LIGHTS HAVE GONE OUT AND I'VE ENDED UP IN VERY DANGEROUS SITUATIONS.

Engine
Filed Jul 19, 2020180,000 milesMA

MY CAR HAS LOST POWER WHILE DRIVING. IT HAS NOW HAPPENED 3 TIMES. LUCKILY IT HAS HAPPENED WHILE ON A ROAD AND NOT THE HIGHWAY. THERE ARE OTHER TIMES WHEN I'M STOPPED AT A RED LIGHT OR STOP SIGN AND I CAN FEEL THE CAR LOSING POWER AND/OR SPUTTERING. THE CAR WILL TURN ON AFTER TRYING A FEW TRIES AND WILL HAVE THE ENGINE AND TRACTION CONTROL ALERTS LIGHTS ON. SOMETIMES I WILL HAVE TO KEEP PUSHING ON THE GAS WHILE STEPPING ON THE BREAK TO KEEP THE ENGINE REVVING SO THE CAR DOESN'T DIE. THE ARE ALSO TIMES WHEN IT SEEMS THE CAR LOSES POWER MOMENTARILY THEN KEEPS GOING. VERY SCARY AND DANGEROUS.

Engine
Filed Jul 17, 2020MS

DRIVING DOWN HWY GOING LOCALLY ABOUT 45 MPH , HEARD BURST OF AIR AND WATER AND CAR STALLED AND CHECKED ENGINE AREA AND WATER AND RADIATOR EVERYWHERE AND IT WILL NOT CRANK.UNKNOWN THIS IS A RECALLED MOTOR THAT WAS REPLACED IN 2018 FOR A ENGINE RECALL AS WELL, PRIOR TO HAVING THIS VEHICLE IN FOR SEROTONIN THE STEERING COLLUM REPLACED AND THE DASHBOARD LIGHT THAT HAS INTENTIONALLY BE COMING OFF AND ON AT MONTHS OF TIME OUT AND ONLY SECONDS OF BEING WORKING PROPERLY,

Fuel System, Gasoline
Filed Jul 17, 2020NY

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CALLED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting › Headlights
Filed Jul 16, 2020AL

I KEEP HAVING TO REPLACE LIGHT BULBS. THEY KEEP BLOWING. HEADLIGHTS FOG LIGHTS BRAKE LIGHTS TAIL LIGHTS.

Exterior Lighting
Filed Jul 16, 202085,000 milesPA

HEADLIGHTS AND TAIL LIGHTS ARE CONSTANTLY BURNING OUT WAY EARLIER THAN THEY SHOULD. THEY ARE BEING INSTALLED PROPERLY. I HAVE RESEARCHED THIS ISSUE AND FOUND LOTS OF OTHER HYUNDAI OWNERS EXPERIENCING THE SAME PROBLEM. THIS IS A BIG SAFETY ISSUE AS I DON'T ALWAYS KNOW WHEN THEY ARE BURNT OUT.

Fuel/Propulsion System
Filed Jul 11, 2020AZ

ON 02/28/2020 I RECEIVED A NOTICE (HYUNDAI RECALL #189,NHTSA RECALL #20V-121) OF A DEFECT IN THE FUEL FEED LINE THAT COULD RESULT IN AN ENGINE FIRE. OVER 4 MONTHS LATER, HYUNDAI MOTOR AMERICA ADVISES THAT "WE ARE CURRENTLY PREPARING A REMEDY." IT WOULD SEEM THAT OVERCOMING THE RISK OF AN ENGINE FIRE WOULD BE ADDRESSED WITH MUCH MORE URGENCY SINCE BODILY INJURY AND PROPERTY DAMAGE ARE AT STAKE.CAN YOU ASSIST IN SPEEDING UP THE DETERMINATION OF A REMEDY

Service Brakes
Filed Jul 11, 202057,000 milesMD

I REPLACED MY BREAK LIGHTS BULBS OVER 10 TIMES IN ONE YEAR, AND A NUMBER OF POLICE WARNINGS, AND I'M AN AFRICAN AMERICAN MALE. I'M TIRED OF BEING STOPPED FOR A BREAK LIGHT ISSUES.

Fuel/Propulsion SystemFire
Filed Jul 10, 20206,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE RECALL WAS NOT ABLE TO BE COMPLETED DUE PART TO THE REPAIR BEING UNAVAILABLE. THE CONTACT HAD NOT CONTACTED THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN DRIVING AT HIGHWAY SPEEDS THEY WOULD SMELL A BURNING ORDER COMING FROM THE VENTS OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel System, Gasoline
Filed Jul 9, 2020TX

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED GREG MAY HYUNDAI LOCATED AT 1501 TX-340 LOOP, WACO, TX 76712, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Jul 9, 2020PA

RECALL NOTICE RECEIVED 12-13-2019. NO FIX LISTED. WHAT IS A REASONABLE TIME FRAME FOR REPAIRS ON A PROBLEM THAT CAN RESULT IN A VEHICLE FIRE? IT HAS NOT CAUGHT FIRE YET.

Fuel System, Gasoline
Filed Jul 7, 2020DE

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel System, Gasoline
Filed Jul 7, 2020GA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. INVALID VIN.

Power Train
Filed Jul 6, 2020193,000 milesTX

OUT OF NO WHERE THE TRANSMISSION STARTED TO GIVE ME ISSUES. IT NOW TAKES LONGER FOR THE GEAR TO CHANGE FROM A STOP, REVING MY CAR PAST 4,000 RPM'S TO 5,000RPM'S. WHEN BREAKING THE GEARS JERK WHEN LOWERING, AND WHEN DRIVING WITH CRUISE CONTROL, MY CAR WILL NOT STAY THE SAME PACE. IT WIL LAG OR IT WILL KICK HIGHER, EITHER WAY MAKING MY CAR JERK.

EngineFire
Filed Jul 6, 2020111,800 milesMD

TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT INITIALLY DISCOVERED A RECALL FOR NHTSA CAMPAIGN NUMBER :20V121000(FUEL SYSTEM, GASOLINE). JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014) WAS CONTACTED AND CONFIRMED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL. AN APPOINTMENT WAS MADE AND A NEW MOTOR AND FUEL LINE WAS PLACED INTO THE VEHICLE. THE CONTACT STATED THAT THE AFTER THE REPAIR, THE VEHICLE WOULD HESITATE TO START AS AN UNKNOWN WARNING LIGHT WOULD ILLUMINATE ON THE DASHBOARD. ON MAY 18, 2020, UPON ATTEMPTING TO START THE VEHICLE, WHITE SMOKE BEGAN TO EMIT FROM THE HOOD. THE CONTACT THEN EXITED THE VEHICLE AND CHECKED UNDER THE HOOD AS FLAMES BEGAN TO EMIT FROM THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED, THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE. NO INJURIES WERE REPORTED AND A FIRE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO JONES BEL AIR HYUNDAI AND AN INSURANCE INVESTIGATION WAS CONDUCTED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,800.

Exterior Lighting
Filed Jul 6, 2020138,000 milesCA

THE LIGHTS TURN OFF AFTER TURNING OR EVEN JUST NORMAL DRIVING. THE DASHBOARD INDICATOR SHOWS THIS HAPPENING. THEN YOU JUST HAVE TO HOPE THEY TURN ON.

Engine
Filed Jul 5, 202091,993 milesNM

BEGINNING AT AROUND 90K MILES, THERE WAS INTERMITTENT STUTTERING, ABOUT 2 SECONDS APART, WHEREBY THE VEHICLE WOULD LOSE POWER WHILE IN MOTION; AT VARIOUS SPEEDS, BOTH ON ACCELERATION AND DECELERATION OR COASTING. THE EPISODES WERE ONLY HAPPENING AFTER THE CAR HAD BEEN DRIVEN FOR MORE THAN AN HOUR. NOW, AT 92K MILES THE STUTTERING HAS INCREASED IN FREQUENCY AND TODAY I RECEIVED A "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE" MESSAGE WITH AUDIBLE WARNING CHIMES AND A "WRENCH" ICON ILLUMINATED. THIS TRIP WAS ONLY A TEN MILE TRIP, IN THE MORNING, OUTSIDE TEMPERATURE WAS ABOUT 65F. THE CAR HADN'T BEEN DRIVEN AT ALL THIS DAY PRIOR TO THIS EVENT. THE WARNINGS HAPPENED TWICE, LESS THAN ONE MILE TO MY HOME, AND I BARELY MADE IT TO MY DRIVEWAY, WHERE IT'S NOW PARKED.

Engine
Filed Jul 4, 2020106,000 milesCO

MY VEHICLE WAS STOLEN IN MID MAY, AND LATER RECOVERED ON JUNE 1ST. I HAD IT TAKEN TO THE DEALERSHIP TO HAVE THE IGNITION REPLACED. AFTER COMPLETING THE WORK THEY INFORMED ME THAT THE ENGINE HAD SEIZED. IT HAD WORKED PERFECTLY FINE PRIOR TO THE THEFT.

Engine
Filed Jul 3, 2020167,000 milesNC

I STARTED MY CAR THE MORNING OF 7/3/2020 AND WHEN I STARTED IT I HEARD A LITTLE RATTLING NOISE THAT SOUNDED LIKE IT WAS COMING FROM THE FRONT TIRE. AFTER DRIVING HOME FROM WORK IT GOT WORSE AND I HEARD THE RATTLING KNOCKING NOISE EVERY TIME I ACCELERATED. IT EVENTUALLY GOT SO LOUD AND BAD I HAD TO PARK THE CAR. IT CONTINUES TO TURN ON BUT THE ENGINE IS KNOCKING WHEN I LOOKED UNDER THE HOOD. MY CAR HAS HAD A RECENT OIL CHANGE SO I DON'T KNOW WHAT COULD CAUSE THIS ISSUE. PLEASE HELP!!!

Fuel/Propulsion System
Filed Jul 2, 2020FL

I AM INQUIRING ABOUT AN "OPEN RECALL" ON MY 2013 HYUNDAI SONATA GLS. THE OFFICIAL RECALL TITLE IS "CAMPAIGN 189" IT INVOLVES THE "FUEL LINE" AND COULD LEAD TO A POSSIBLE FIRE IN THE ENGINE COMPARTMENT. I JUST PURCHASED THE VEHICLE IN EARLY JUNE FROM "GETTEL HYUNDAI/ BEE RIDGE IN SARASOTA,FL. LOOKING UP THE RECALL INFORMATION--IT WAS LISTED AS "NO REMEDY AVAILABLE." THE RECALL WAS ANNOUNCED ON 3/4/20... AND ACCORDING TO CONSUMER AFFAIRS SHOULD HAVE BEEN REMEDIED BY APRIL. AS I WRITE THIS WE ARE INTO JULY! I HAVE CONTACTED HYUNDAI OF AMERICA CORPORATE OFFICES AS WELL AS THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I BOUGHT THE CAR. NEITHER COULD GIVE ME ANY ANSWERS AS TO WHEN THIS ISSUE COULD BE ADDRESSED??? ALL I WAS TOLD IS THAT IF I HAVE AN ISSUE WITH MY VEHICLE THAT CONCERNS CAMPAIGN 189... IT WILL REPAIRED--OF COURSE--FREE OF CHARGE. SO I GUESS IF MY ENGINE CATCHES ON FIRE ON A HIGHWAY SOME NIGHT--IT'LL BE TAKEN CARE OF?? I WANT THE RECALL ISSUE OF MY CAR ADDRESSED NOW !!! NO MORE RUN-AROUND AND STUPID SCENARIOS---FIX THE CAR. WHATEVER YOU CAN DO FOR ME WOULD BE GREATLY APPRECIATED . THANK YOU [XXX] SARASOTA, FL INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine
Filed Jul 1, 2020130,000 milesKS

FEB 2020 CHECK ENGINE LIGHT FLICKERED ON AND OFF. OIL CHANGE WAS NOT DUE AT THAT TIME. I STOPPED OFF AT A LOCAL OIL SHOP, THEY TOPPED OFF THE OIL. THEN MADE AN APPT WITH HYUNDAI REPAIR SHOP. SINCE FEBRUARY I HAVE COMPLETED MULTIPLE OIL CONSUMPTION TRIALS. WHEN THOSE FAILED HYUNDAI RECOMMENDED A COMPRESSION/LEAKAGE TEST ON ALL 4 CYLINDERS. ACCORDING TO HYUNDAI THE CAR DID NOT MEET CRITERIA FOR PASSING, BUT DIDN'T FAIL EITHER. 1 CYLINDER FAILED THE LEAKAGE TEST. HYUNDAI RECOMMENDED FUEL SYSTEM SERVICE WITH FOAM CLEANER AT MY COST ($300-400). I REDID OIL CONSUMPTION TRIAL, MY CAR STARTED CONSUMING MORE AND MORE OIL AS I MOVED FARTHER AWAY FROM THE CLEANING SERVICE. I TECHNICALLY DIDN'T FAIL THAT OIL CONSUMPTION TRIAL, BUT BY THE LAST 1000 MILES I WAS USING 1.25 QUARTS. THEY RECOMMENDED ANOTHER OIL CONSUMPTION TRIAL, WHICH FAILED. NOW HYUNDAI IS RECOMMENDING THAT I DO A TEAR DOWN TO POINT OF FAILURE OF MY ENGINE TO DIAGNOSE WHY IT IS FAILING AT MY COST - ANOTHER $300-400. THE LOCAL HYUNDAI DEALERSHIP HAS STATED THAT HYUNDAI JUST NEEDS TO REPLACE THE ENGINE ALREADY. THEY STATED NOT TO WORRY ABOUT THE MILEAGE OF THE CAR BECAUSE JUST A FEW WEEKS PRIOR HYUNDAI REPLACED THE ENGINE OF A 2013 SONATA AT 230,000 MILES. HYUNDAI CORPORATE DOES NOT SEEM CONCERNED ABOUT MY ISSUES AND IS QUITE CAVALIER ABOUT IT. HYUNDAI CORPORATE EVEN CLOSED MY CASE # WITHOUT CHECKING TO SEE IF THE ISSUE HAD BEEN RESOLVED. NOT ONCE DURING THE LAST 5 MONTHS HAS HYUNDAI WARNED ME ABOUT THE KNOWN ISSUES WITH THIS

Engine
Filed Jul 1, 2020190,000 milesWI

THE ENGINE IS MAKING A KNOCKING NOISE AND IT HAS LOST POWER. OIL LEVEL IS GOOD. I KNOW THERE WAS AN ENGINE RECALL ON SONATAS AND IT LOOKS LIKE THIS MAY BE A RECALL ISSUE

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →