The contact owns a 2011 Hyundai Sonata. The contact stated that after the vehicle was stopped at a red light, the contact depressed on the accelerator pedal, but the vehicle did not accelerator properly. The contact was able to pull over on the side of the road and had the vehicle towed to an independent mechanic. The mechanic informed the contact that the failure was related to the transmission, but the vehicle was not fully diagnosed. The vehicle was not repaired and remained with the mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,700.
2011 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
The contact's father owns a 2011 Hyundai Sonata. The contact stated that while his father was attempting to make a turn, the electric power steering failed, and the steering wheel became difficult to turn. The vehicle was taken to the dealer and diagnosed as a steering column failure. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,181.
2011 sonata limited This car engine was recalled on year 2016 and I visit Hyundai dealer to get recall service on April 27, 2016 (campaign 132). The dealer said this car did not any problem. I visited Hyundai dealers 18 times since the recall service, Campaign132 for related problems. Each visit, I request to check engine condition, and the dealer said it is O.K. One of issues was heavy oil consumption. My car consumed 1 Q for every 1500 miles. So I requested oil consumption test, and the dealer said "No problem and normal condition” I drove the 2011 sonata limited on freeway on Jul, 31 2021. Driving speed was around 70 miles/H. The car engine suddenly stopped without any unusual sign. When Engine stop, all type of warning lights on and I cannot fully control its steering wheel because it was very stiff to control and even it against my will. I was lucky because other drivers recognized the situation let me move off from high way 101. I towed this car to local mechanic and they diagnose as “engine seized and will not turn” I towed the car to local Hyundai dealer and wait 5 business days for their own diagnostic. The dealers have chance to know the problem. I do not know already they know but did not say to me or realty they did not know. One thing is very sure that this car originally designed to use conventional oil, but Hyundai USA order to each dealer put synthetic motor oil when they performed campaign 132 and 162. I found out this situation from “Recall 132 Dealer Best P
My eps light came on in my car and my car wouldn’t steer and just shut off
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 35 mph, an abnormally loud popping sound was heard inside the vehicle and the steering wheel was shaking and vibrating while driving at high speeds. There was no warning light illuminated. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with an intermediate shaft failure. The contact was informed that the intermediate shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Engine locked up and is to be replaced under theta lawsuit. 12month warranty rebuilt engine is all they offer. Not happy. Car worth 8k and now I can't get 2k. Went to pick it up and it won't start. CALLED customer service for options and no response just delays for 5 was. Can't find a lawyer to help. Please help.
I wash driving my car to work I was running approximately 40 mph when I went to turn a corner all of a sudden my car shut down. I do work as a mechanic but due to my car being still under warranty I elected to have it taken to a dealership. I do know there is an active class action lawsuit going on for the rod bearing going out in these models and years. I currently do not have any recalls on my car. Before my engine locked up I was having a small ticking noise in my motor that started two days prior. When the car seized up I checked all fluids and did find that my oil has a burnt smell to it which means in technical terms it has thrown a rod and bent valves. I am getting no answers and am now being left with no vehicle.
The contact called on behalf of her son who owns a 2011 Hyundai Sonata. The contact stated that the vehicle would intermittently stall and shut-off with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed on multiple occasions to an independent mechanic who topped off the fluids however, the mechanic was unable to determine the cause of the failure. The vehicle was then taken to a dealer and the contact was informed that the fuel pump needed to be replaced. Upon investigation, the contact linked the failure to NHTSA campaign number: 18V934000 (Engine, Fuel System, Gasoline) however, the Vin was not included. The contact also stated that the vehicle would run hot as the temperature gauge would indicate a rise in engine temperature. Additionally, the contact stated the vehicle failed to start up after several attempts. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
I almost got into an accident on the highway with my family when returning home with my family my car started to sputter and the check engine light started blinking the car wouldnt accelerate on the highway almost got into an accident with a truck. my family and i was terrified. i took it to autozone they notified me its an problem with my engine, rod bearings, the representative ,informed me alot of sonatas have came in with the same issue. that occurance reminded me on the letter i received few months back informing me on a national recall. I truly need assistance fixing my car ive lost days from work due to my transportation not working properly. Please help
Without warning, the Sonata stalls while in motion: - the brake pedal goes close to the floor, - the CHECK BRAKE light goes on, - the emergency brake audio alarm and light go on, - the READY light between the fuel and temperature gauges blinks. I have to pull over and turn the car off / on in order to get the car functional again. The speed of the car doesn't seem to matter. This has occurred 11 times over the past year, including 6 times today (7/22/2021) within a span of 15 min, while at speeds between 30- 60 mph. I took the car to the dealer (initially on 6/22/2021). There were no diagnostic error codes and they could not reproduce the problem. I called Hyundai, both on 6/22/2021 and today, to file a report. Hyundai did not provide any insights into the issue. Online, I have read of others having this same issue with Sonatas. Some believe a faulty power brake booster to be the cause.
I was on the on ramp of the freeway with the closest vehicle several hundred yards in front and no vehicles behind or on the side of me when my sunroof "exploded". Fortunately the curtain was drawn so no glass poured in the vehicle, but when I pulled over half the sunroof was gone and the remainder in shredded. I do no believe anything struck the vehicle.
Unknown Rear taillight out, but unable to replace bulb because something melted. Making it impossible to simply change the bulb with replacing the whole unit/light. Rear stoplight keeps going out
The air bag light will not go off. I have seen lots of complaints about this same issue.
Was driving on city streets, stopped in traffic for red light. The engine caught on fire. No warning, everything seemed fine up to that point.
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 55 mph, the loss motive power and failed to accelerate. The contact stated that there was no warning light illuminated. The contact continued driving to his destination. The contact took the vehicle to the local dealer and it was diagnosed with needing the water pump and belt tensioner to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 35 mph, there was an abnormal knocking sound coming from the vehicle. The contact pulled into a service station, checked the engine oil level, and topped off the engine oil. Later that day the contact started the vehicle and drove to his brother’s residence and heard the loud knocking sound coming from the vehicle. The vehicle shuddered. The vehicle remained parked at his brother’s residence. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacture was not made aware of the failure. The failure mileage was 120,315.
Headlights have burnt out 4 times in 1 year w/install, break/tail lights have burnt out 6 times in 1 year w/ install. Cruise control isn't staying set and airbag light is on unknown reason after OBD scan. Break lights have burnt thru the connection piece, causing damage, overpower from the wiring harness has caused over load of power which caused lights to burn out and even burst. Multiple drivers with similar problems, airbag may still deploy for no reason or not deploy at all. Cruise control malfunction possibly due to airbag issues, but may also be from faulty wiring throughout the vehicle and ultimately into the sterring console. Computer or motherboard may also now have damages cause by over amped volts of electricity without a serge protecter. Possibility of electrical damages, caused by overload from power supply and directed throught the vehicle may have cause exponential damages to electrical in the sonata. Causing a serious safety concern and hazard. Exterior lighting requires new wiring harnesses and connection pieces as well as new casing from over amp overload, resulting in overheating and bulb combustion damages. New airbag assembly is probable and reset of mother board with upgraded features and completely new wiring with serge protection is necessary.
Lost all power going up hill and now only goes about 20 mph and runs bad
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 85,500.
Motor ticking. car gets hot. car runs rough
Air bag light on All steering controls not working
The contact’s daughter owns a 2011 Hyundai Sonata. The contact stated while driving 65 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was diagnosed but was not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 132,000.
It's a if the gas isn't getting to the engine. Check engine light is on. The code had read P0451..
Car is very low I found a piece of my spring to my car in the street
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 70 mph, he heard an abnormal knocking sound then the vehicle stalled. The check engine warning light was illuminated. The contact stated that the engine was replaced in 2017 after the engine seized. The dealer was made aware of the failure but informed the contact that the vehicle was over the 10,000 miles or 1-year warranty coverage for the engine replacement. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
I was driving down the street at about 25 mph and my vehicle stalled out on me and cut off. I was able to start it again, while attempting to get home and stalled and cut off a second time. Each time
Engine replaced under recall. “New” engine has low pressure after install. Car does not accelerate as needed. Check engine light and oil light come on. Took back to dealership several times, told an engine flush would fix problem, problem not fixed, told a tune up would fix problem, problem not fixed. Engine still has lower pressure. Dealership did testing requested by Hyundai corporation. Engine light still illuminated, engine still has low pressure, car still does not accelerate as needed. Have talked to several other people with Hyundai’s that have had engine replaced under recall, having same problems.
VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY, IN MOTION AND ON CITY STREETS. AND WILL NOT RESTART. ON 11/10/20, HYUNDAI DEALER INSPECTION FOUND ENGINE SEIZED CAUSING A NO START CONDITION. PA APPROVED ENGINE REPLACEMENT UNDER CAMPAIGN T3G. PERFORMED TSB 17-EM-001 AND REPLACED BOTH STARTER AND INTAKE MANIFOLD DUE TO HAVING DEBRIS AND STARTER INTERMITTLY NOT ENGAGING 8P1326KO 8.3 REPLACED ENGINE UNDER CAMPAIGN T3G PER PA. AN IN DEPTH MULTI POINT INSPECTION PROMOTING SAFETY AND RELIABILITY MINIMIZING MECHANICAL FAILURE WAS PERFORMED. ON 5/6/2021 THE ENGINE FAILED AGAIN, DEALERSHIP IN NORMAN OK FINALLY SERVICED THE VEHICLE ON 5/11/2021 UNDER ENGINE RECALL WARRANTY AFTER MULTIPLE ESCALATION COMPLAINTS CLAIMING TO HAVE PASSED BEARING CLEARANCE TEST, COMPUTER UPDATES AND REPLACED ENGINE KNOCK SENSOR. VEHICLE ENGINE FAILED AGAIN 10 MILES FROM DEALERSHIP WHO REFUSES TO INSPECT ENGINE WARRANTY PROBLEMS WITHOUT AN OPEN RECALL: NHTSA CAMPAIGN NUMBER 18V934000 AFFECTS ENGINE, FUEL SYSTEM, GAS, PE19003/PE198003 AFFECTS ENGINE, ELECTRICAL SYSTEM, FUEL SYSTEM, GAS, UNKNOWN, RQ17004 AFFECTS SCOPE AND TIMELINESS, 18V934000 AFFECTS HIGH PRESSURE FUEL PIPE MAY LEAK FROM ENGINE, FUEL SYSTEM, GAS, 15V-568/17V-226 AFFECTS GAS DIRECT INJECTION ENGINES, THE HIGH PRESSURE FUEL PIPE THAT CONNECTS TO THE FUEL PUMP MAY BE DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING ENGINE REPLACEMENT PROCEDURE. DEALER REFUSES TO INSPECT INSTEAD KEEPS GUESSING SOLICITING SERVICE REPAIRS TO REPLACE FUEL PUMPS AND BELT
I JUST PURCHASED MY 2011 HYUNDAI SONATA FROM A PREVIOUS OWNER. SEVERAL RECALLS REPAIRS HAVE BEEN PERFORMED ON THE VEHICLE PRIOR TO MY PURCHASE. THE ISSUE I'M REPORTING - THE DRIVER'S SIDE SEAT IS STUCK IN THE RECLINE POSITION AND THE SEAT WILL NOT GO BACK UP OR MOVE FORWARD TO INCLINE POSITION. I'M DRIVING WITH NO BACK SUPPORT. THE OTHER DRIVER'S POWER SEAT CONTROLS WORK EXCEPT FOR THE ONE THAT RAISES THE BACK OF THE SEAT. IN THE EVENT OF A CRASH, THE SEAT COULD INADVERTENTLY RECLINE AND INCREASE THE RISK OF A VERY SERIOUS INJURY OR FATALITY. MORE POWER SEAT FAILURES HAVE BEEN REPORTED ON THE HYUNDAI FORUM: HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/POWER-SEAT-FAILURE-HELP-NEEDED.107030/
MY CAR LOSS POWER WHILE DRIVING FROM WORK AND SHUT OFF ALONG WITH A SLIGHT TICK. IT WOULDN'T START AND RESULTED IN ME GETTING IT TOWED.
I WAS DRIVING APPROXIMATELY 55 MPH ON A HIGHWAY AND IT STARTED RAINING. I TURNED MY HEADLIGHTS ON AND THE TRACTION CONTROL LIGHT CAME ON. I ALSO LOST ACCELERATION POWER UNTIL I COMPLETELY LET OFF THE GAS PEDAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST MONTH. I ALSO AM UNABLE TO SET THE CRUISE CONTROL IF MY HEADLIGHTS ARE ON.
MY EPS (ELECTRIC POWER STEERING) LIGHT AND TRACTION LIGHT CAME ON AND THE STEERING WHEEL LOCKED UP.
TL*THE CONTACT'S DAUGHTER OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED IN DECEMBER FOR UNKNOWN RECALLS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE BEGAN TO PRODUCE SMOKE FROM THE ENGINE COMPARTMENT THROUGH THE DASHBOARD. THE CONTACT'S DAUGHTER WAS ABLE TO PULL OVER AND EXITED THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. THE FIRE AND POLICE DEPARTMENT WERE CALLED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE FAILURE CAUSE WAS NOT DIAGNOSED BY THE DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
THEY'RE WAS A RECALL ON MY CAR ENGINE CODE P1326 BUT I HAVE LOOKED ON THE THE MANUFACTURERS WEBSITE ON THE CODE ITS NO RECALL AVAILABLE AND THE VEHICLE HAD STALLED ON ME GOING UP A HILL ON A HIGHWAY AND THE P1326 ENGINE CODE SHOWED UP ON MY CAR.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, THE SEAT BELT FAILED TO LATCH PROPERLY. THE CONTACT'S DAUGHTER FORCED THE SEAT BELT INTO THE LATCH TO SECURELY LATCH THE SEAT BELT. ADDITIONALLY, THE CONTACT STATED WHILE REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THAT THERE WAS NO FUEL IN THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO APPLE VALLEY HYUNDAI (2934 VALLEY AVE, WINCHESTER, VA 22601, (855) 463-5530) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V617000 (SEAT BELTS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN SHE HEARD A KNOCKING SOUND AND THE AIR BAGS LIGHT ILLUMINATED. HYUNDAI BRUNSWICK (5400 ALTAMA AVE #2, BRUNSWICK, GA 31525) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
TL* THE CONTACT'S STEPDAUGHTER OWNS A 2011 HYUNDAI SONATA. THE CONTACT'S STEPDAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE AND WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 108,215.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE SUDDENLY FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD SEIZED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 100,000. JFT
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE VEHICLE SHUT-OFF WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT WENT TO KENDALL HYUNDAI (15895 S DIXIE HWY, MIAMI, FL 33157) AND WAS INFORMED TO TOW THE VEHICLE IN TO BE DIAGNOSED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
AFTER PURCHASING THIS CAR IN 2018, I LEARNED THIS VEHICLE HAD MANY RECALLS. AFTER DISAGREEMENTS AND ARGUMENTS HYUNDAI, SUPPOSEDLY INSTALLED A BRAND NEW ENGINE. I WAS THEN NOTIFIED THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE OTHER 'RECALLS' ON THIS VEHICLE. AFTER MORE DEBATES AND ARGUMENTS THEY CLEARED OUT ALL OF THE 'RECALLS' ON THIS VEHICLE AS IF THEY WERE FIXED, AND THEY WERE NOT FIXED. THIS IS A SAFETY HAZARD AND NEEDS TO BE INVESTIGATED. I STILL HAVE MANY ISSUES WITH THE 'SO-CALLED' RECALLS SUCH AS AIRBAGS, DRIVER SEATBELT AND STEERING COLUMN.
ENGINE FAILED / BLEW WHILE DRIVING.
I BOUGHT MY VEHICLE FROM A LOCAL DEALERSHIP A WEEK AGO. THE HORN AND NONE OF THE FEATURES ON THE STEERING WHEEL WORK. THE FRONT PANEL OF THE STEERING WHEEL FEELS LOSE. I ALSO SMELL GAS OFTEN AND MY LEFT MUFFLER SMOKES AND I SOMETIMES SMELL BURNING RUBBER. NAVIGATION DOES NOT WORK AS IT SHOULD AND MY XM FEATURES DON'T WORK BECAUSE OF A BAD XM ANTENNA (SHARK FIN.) THERE IS VIBRATION IN THE STEERING WHEN BRAKING. MY TIRE PRESSURE LIGHT BLINKS AND THEN STAYS ON. THE KEY DOESN'T OPERATE THE LOCKS SOMETIMES.
MY HOOD TO MY CAR KEEPS FAILING DOWN ON MY HEAD EACH AND EVERY TIME I LOOK UNDER THE HOOD . IT JUST RECENTLY START TO HAPPEN AS I NEVER EXPERIENCED THIS BEFORE . MY LOCAL HYUNDAI DEALERSHIP SAID THEY ARE PISTONS THAT NEEDS TO BE REPLACED . IF THIS IS A DEFLECT AS A CONSUMER SHOULD I BE SUBJECTED TO PAY TO REPLACE THE COST TO FIX DEFECTED PRODUCT .,
MY SON WHO IS 18 HAD MY SONATA IN OSKALOOSA IOWA HE WAS DRIVING BACK TO HIS COLLEGE CAMPUS ON FEB, 27, 2021. WHILE DRIVING HIS ENGINE SEIZED UP (THE MECHANIC SAYS IT HAS BEARING AND ROD DAMAGE.) MY SON'S ONLY SAVING GRACE WAS THE FACT THAT THE CAR CONTINUED TO ROLL AND HE WAS ABLE TO GET IT TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED. HIS FRIENDS AND HIMSELF PUSHED THE CAR INTO A RADIO STATION PARKING LOT AND HAD TO FINISH WALKING BACK TO CAMPUS. ROSS SAID THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. THE MECHANIC PICKED UP THE SONATA ON THE FOLLOWING MONDAY. THE SONANTA MY SON SAID HAD STALLED OUT A COUPLE OF TIMES BEFORE THE ENGINE SEIZED BUT HE THOUGHT IT WAS DUE TO THE EXTREMELY COLD WEATHER AND CONDENSATION HAD DEVELOPED IN THE GAS TANK SO HE PUT STP IN THE GAS TANK. I DID SOME ONLINE RESEARCH AND FOUND OUT THAT THE 2011 SONATA'S HAD A HISTORY OF ENGINE PROBLEMS, RECALLS, AND A LAW SUIT IN 2015 DUE TO RODS AND BEARING ISSUES. I CONTACTED HYUNDAI USA TO TRY AND RESOLVE THIS MATTER AND SEE WHAT ALL IS NEEDED TO BE DONE. HYUNDAI HAS DONE NOTHING BUT GIVE ME THE RUN AROUND, TRANSFERRING ME FROM ONE DEPARTMENT TO ANOTHER WITH ALL CLAIMING ITS NOT THEIR AREA. I'VE TRIED CALLING 4 TIMES AND EVEN ONE TIME LINDA IN THE SETTLEMENT DEPT. HUNG UP ON ME WHEN I TRIED ASKING QUESTIONS ABOUT WHAT I NEED TO DO. ALL I WAS GIVEN A CASE NUMBER 18065084 AND TOLD ALISHA WAS MY CASE MANAGER BUT SHE APPEARS TO NEVER BE IN AND HAS NOT ONCE TRIED TO MAKE CONTACT WITH ME. I BELIEVE HYU
INCREASED OIL CONSUMPTION AND ENGINE KNOCKING. HYUNDAI NOT HONORING THEIR COMMITMENT TO REPLACE ENGINE FREE OF COST
CAR WOULD NOT START TOOK IT TO DEALERSHIP THEY SAID ALTERNATOR WAS BAD HAD IT TOOK IT TO MECHANIC SHOP PAID 300 ALTERNATOR DROVE IT TO CAR WASH CAR WOULD NOT START AGAIN. WAS TOLD IT HAS SOMETHING TO DO WITH PUSH TO START AND SENSOR IN BREAK PEDAL. PAID CASH FOR THE VEHICLE DROVE IT FROM THE INDIVIDUAL I BOUGHT FROMS LOCATION TO THE STORE AND IT'S LEFT ME STRANDED EVER SINCE. DEALERSHIP KEEPS DIAGNOSING ALTERNATOR, STARTER GET ONLINE AND READ AND THERE ARE COMPLAINTS AND EVEN VIDEOS ON YOU TUBE ABOUT THIS SAME ISSUE BUT HYUNDAI REFUSES TO FIX IT. WISH I HAD NEVER THROW MY MONEY DOWN THE DRAIN NOW I'M JUST OUT OF A CAR NO WAY TO WORK AND DON'T KNOW WHAT I'M GONNA DO. POURED EVERY LAST PENNY I HAVE INTO IT AND IT STILL WILL NOT START. SINGLE MOTHER OF TWO CHILDREN NO FINANCIAL HELP OTHER THAN MY WORK INCOME WHICH I MAY NOT HAVE MUCH LONGER IF I'M UNABLE TO HAVE TRANSPORTATION TO GET THERE. THANKS HYUNDAI WHAT A WAY TO TREAT CUSTOMERS WHO'S PUT FAITH IN YOUR VEHICLES.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO DRIFT TO THE RIGHT SIDE OF THE ROAD. THE CONTACT HAD TO CONTROL THE STEERING WHEEL FOR THE VEHICLE TO DRIVE STRAIGHT AHEAD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED BEFORE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE ENGINE LOCKED UP AND THE VEHICLE CEASED. THE VEHICLE WAS TOWED TO ANTWERPEN HYUNDAI OF CLARKSVILLE (12440 AUTO DR, CLARKSVILLE, MD 21029) TO BE DIAGNOSED. THE CONTACT REQUESTED THAT THE CONTACT PROVIDE INFORMATION ON OIL CHANGE INTERVALS WHICH WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
ON MARCH 1, 2021, I NOTICED AN ODD SMELL WHILE IDLING IN LINE. TURNED CAR OFF UNTIL IT WAS MY TURN. THE SMELL WAS GONE ONCE I TURNED IT BACK ON, SO THOUGHT IT WAS ANOTHER CAR AND DROVE TO WORK. THAT EVENING, SMELL STARTED AGAIN AFTER DRIVING A FEW MILES TO PARENT'S HOUSE. PARKED THE CAR AT PARENT'S AND ARRANGED TO DRIVE IT TO MECHANIC THE NEXT MORNING AFTER HAVING MY FATHER CONFIRM THERE WAS WATER IN THE RADIATOR AND THE OIL WASN'T TOO LOW. ENGINE TEMP GAUGE WAS NORMAL. CHECK ENGINE LIGHT WAS ON, BUT HAD BEEN FOR THE LENGTH OF TIME I HAD CAR. I HAD IT CHECKED SEVERAL TIMES- ISSUE WOULD BE SUPPOSEDLY FOUND, BUT IT WOULD ALWAYS COME BACK ON. I WAS LED TO BELIEVE IT WAS A FAULTY SENSOR ISSUE. THERE WAS NOTHING OBVIOUSLY WRONG WHEN WE LOOKED UNDER THE HOOD AND HAD NO REASON TO THINK IT WOULD NOT BE SAFE TO DRIVE THE SHORT DISTANCE TO THE MECHANIC. NEXT MORNING, MARCH 2, 2021, I INTENDED TO DRIVE THE CAR TO THE SHOP SO THEY COULD ADDRESS THE ISSUE CAUSING THE SMELL, AND FATHER FOLLOWED BEHIND. CAR SEEMED FINE AT FIRST, BUT AFTER A COUPLE OF MILES DRIVING ON SURFACE STREETS, THE SMELL CAME BACK. PULLED OVER AND TURNED OFF CAR, THINKING THAT I WOULD NEED TO HAVE THE CAR TOWED THE REMAINDER OF THE WAY. I SAW SOMETHING COME FROM UNDER HOOD. MY FATHER, WHO HAD BEEN FOLLOWING BEHIND, ASKED ME TO POP THE HOOD. AS I CLIMBED BACK IN THE CAR TO POP THE HOOD, I REALIZED THERE WAS SMOKE INSIDE THE CAR. I GOT OUT, TOLD MY DAD THAT THERE MIGHT BE A FIRE AS THERE WAS SMOKE INSIDE THE CAR. AS WE
I WAS DOING 60 AND MY CAR JUST DIED OUT OF NO WHERE ON MARCH 9 2021. I THEN GOT IT TO START AND EVERY TIME I PICK UP SPEED IT DIES AGAIN. I SMELL WHAT MAY BE ELECTRICAL BURNING. I CALLED DEALERSHIP IN VANDAILA THEY SAID NO RECALL ON MOTOR SO I HAVE TO FIGURE THE PROBLEM OUT.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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