Page 6 of 68 · complaints 251–300 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Oct 21, 2022162,594 milesMS

The contact owns a 2011 Hyundai Sonata. The contact stated while driving 73 MPH, the vehicle decelerated unintendedly to approximately 10-20 MPH. The contact depressed the accelerator pedal, but the vehicle would not exceed 60 MPH. The check engine warning light was illuminated. The contact drove to her destination, parked, and turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts however, the engine was making abnormal knocking sounds. The vehicle was towed to the residence. The contact notified the local dealer who informed her that they did not have any appointment availability. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,594.

Fuel System, Gasoline
Filed Oct 18, 2022115,000 milesOK

The contact owns a 2011 Hyundai Sonata. The contact stated that the dealer previously replaced the fuel tube; however, the failure recurred while driving at an undisclosed speed, and a fuel odor was detected while the defroster was activated. Upon inspection, the contact noticed that there was fuel leaking in the engine. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

Engine
Filed Oct 13, 2022118,000 milesPA

The contact owns a 2011 Hyundai Sonata. The contact stated that upon starting the vehicle, the vehicle would emit abnormal loud knocking sounds. The contact also stated that the vehicle had been experiencing excessive oil consumption; the vehicle was consuming about 4 quarts of oil per week. Additionally, the contact stated while driving at approximately 50 MPH, the vehicle shuddered violently and stalled. The check engine warning light was illuminated. The contact stated that the electric power steering assist and the brake assist were no longer operable. The contact veered to the side of the road. The vehicle was towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 18V934000 (Engine). The failure mileage was approximately 118,000.

Engine
Filed Oct 13, 2022SC

Hi…I just financed this vehicle in January and in September… I was driving and the vehicle stalled ……thankfully there was no one behind me but I did cause traffic ….. I had to get it towed to the Hyundai dealership and found out that I had a blown engine…I didn’t get any signs that something was wrong with the vehicle…not even a check engine light ….. it’s been in the shop for a month……and I have no way of paying for it…… This has been a nightmare and I’m still paying on it….. I’m so confused and I don’t know what to do…. Please find out what about s going on with this car……it has 109,000 miles on it

Suspension
Filed Oct 11, 2022MA

AIR CONDITIONING DRAIN DRIPS ONTO FRONT SUB FRAME, WHICH HOLDS THE ENGINE AND TRANSMISSION. IT ALSO HOLDS THE SUSPENSION BOLTS. DRIPPING FROM AIR CONDITIONING DRAIN IS CAUSING SUB FRAME TO RUST, ROT OUT AND WEAKEN PREMATURELY. THIS WILL CAUSE THE ENGINE AND TRANSMISSION TO DROP OUT OF THE VEHICLE WHEN THE SUB FRAME COLLAPSES.

Air Bags
Filed Oct 10, 2022CA

Aig bag light on, Horn and nearby control panel stop working. Engine noise…da da da… stater fails…

Air Bags
Filed Oct 9, 2022TX

Driver air bag light stays illuminated while vehicle is operating.

Engine
Filed Oct 5, 2022161,000 milesNC

The contact owns a 2011 Hyundai Sonata. The contact stated that while reversing out of a parking space, the vehicle suddenly stalled. The contact waited for a while before being able to restart and drive the vehicle. The failure also occurred while idling at a red light. The check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure was 161,000.

Engine
Filed Sep 29, 2022SC

The engine siezed while driving on the highway. This is the second engine that has done this since I’ve been the owner in 2019.

Engine
Filed Sep 28, 2022NC

My car had a recall on the engine 3 months ago and now it is not there but long story short when I bought the car I drove it 300 miles,the engine blew the extended warranty company covered the engine replacement I drove it 7,000 miles changing the oil every 3,000 miles as per the warranty needed the engine blew again Warranty company replaced the engine I then found out about the recall and had it towed to the Hyundai dealership but they said since there was a different engine in the car they couldn't honor the recall even though the new engine that was put in was also recalled drove the car 3,000 more miles engine blew again it's been in the shop 6 and 1/2 months of the 12 months I've had it and twice I broke down in the middle of the street and on the highway once at a busy off ramp in the middle of crazy traffic I was stranded this past time for 2 hours during rush hour and in a blind spot and could not move my vehicle off the side of the road and was almost hit numerous times the warranty company has voided the contract since they have capped out the max limit spending the worth of the car but the mechanic says he could put the original engine back in the car so Hyundai would honor the recall however now the recall has suddenly disappeared and I know it was there because the mechanic told me about the recall I called Hyundai's recall customer service number they validated it and told me to have the car towed to Hyundai Hyundai validated the recall and said they could not

Electrical System
Filed Sep 27, 2022174,000 milesGA

The contact owns a 2011 Hyundai Sonata. The contact stated that the engine was previously replaced. The contact stated that after starting the vehicle, the driver's side rear window and passenger's side front and rear windows were unable to roll down with the air bag warning illuminated. Additionally, the overhead light was unable to be deactivated, causing the battery to drain. The key fob intermittently was unable to unlock the doors and was stuck in the ignition. The vehicle was taken to an independent mechanic who diagnosed that the electrical system wiring was faulty. The mechanic reconnected the passenger's side rear brake light harness; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The failure mileage was approximately 174,000. The VIN was unavailable.

Electrical System
Filed Sep 23, 2022CA

All the electrical on the drivers side conti ues to fail. The blinker on the driver side only works if the headlights are on and the brake/blinker lights constantly go out even though the bulbs are fine.

Steering
Filed Sep 22, 2022TN

The steering column is making a clicking noise, took to independent service center and they reported that the EPS motor will need to be replaced and is currently not a safety issue, but over time could be. I have not had any warning lamps or messages. I did notice that some 2011 Sonatas have been recalled for EPS issues, but my VIN shows no issues.

Power Train
Filed Sep 20, 2022SC

Car not fully shifting into park and will not allow key to be released from ignition

Exterior Lighting
Filed Sep 20, 2022SC

Break lights burn out in less than 3 months after replacing the light bulb

Electrical System
Filed Sep 15, 202253,100 milesPA

The contact owns a 2011 Hyundai Sonata. The contact stated while attempting to start the vehicle, the vehicle would not immediately start. Additionally, there was a burning electrical odor present inside the vehicle. The cause of failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact stated that previously the key fob, alternator, starter, and battery were replaced due to the continued failure. The failure mileage was 53,100.

Unknown or Other
Filed Sep 14, 2022IL

Car accelerates randomly. Makes a sort of "vroom" sound and lurches forward. Causing my vehicle to run into my friends garage door. Also noticed acceleration at various times while moving.

Engine
Filed Sep 14, 2022CT

Drove vehicle down the street when knocking noise started, check engine light turned on, then immediately stalled. Car will not start or drive now. called hyundai recall campain and they gave me a case number of #203-102-81 with recall campaigns that could fall under 953, and or 132. There may have been an issue with the connecting rod bearings wwith a cyclic knocking noise from ther engine

Engine
Filed Sep 14, 2022FL

Car stalls when accelerating, beginning to smoke, flashing check engine light in on.

Unknown or Other
Filed Sep 14, 2022AL

Rear brake light bulb socket melted . Brake light will not work it melted the bulb in the wire harness.

Vehicle Speed Control
Filed Sep 13, 2022KS

Even on a perfectly dry road, the cruise control can't be set and the traction control light comes on. The nearest dealer (75 miles away) said it was likely in need of a new brake light switch. That didn't solve the problem. Now, it is beyond the fact that the brake lights stay on whether the car is running or not. The brake light switch is clearly impacting various other functions and makes the car unsafe to drive, because vehicles following it conclude (incorrectly) that the driver is engaging the brakes. Additionally, if someone doesn't detach the battery cables when spending some time at a destination, they can be stranded as the result of a dead battery. If the manufacturer had integrity, they would replace whatever related parts are needed to make the car drive safely, They know there's a problem in such vehicles, and even the head of the nearest service department is currently stumped. And, today I was told by the manufacturer that I have to drive it to that distant dealer to see what kind of offer they might give for the car "as is". There should be a recall.

Engine
Filed Sep 13, 2022150,000 milesNC

The contact owns a 2011 Hyundai Sonata. The contact stated while her husband was driving approximately 5-10 MPH into parking lot, the vehicle started shuddering and stalled. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had seized. The vehicle was then towed to the dealer who informed the contact that the wait time for diagnostic test was 2-3 months. The dealer informed the contact that Hyundai Independent Recall Number: 953 (ECM & Cluster Update-Engine Monitoring Logic Product Improvement) needed to be completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 150,000.

Engine
Filed Sep 7, 2022PA

The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle would accelerate whenever the volume for the radio is turned up. The vehicle would suddenly accelerate inadvertently when other functions of the vehicle were activated. The vehicle also suddenly stalled at various speeds, causing the contact to turn off and then restart the vehicle several times to regain normal functionality. The brakes also failed intermittently. The vehicle displayed a warning light however, the contact was unsure of the meaning. The failure mileage was unknown due to odometer fraud that was linked with the vehicle. Parts distribution disconnect.

Power Train
Filed Sep 2, 2022110,000 milesCA

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the vehicle in Drive Mode, the transmission erroneously shifted into the sport mode. During the failure, the gears failed to shift as needed, and the vehicle would not accelerate while depressing the accelerator pedal. After restarting the vehicle, the failure had self-corrected but would eventually the failure had recurred. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 110,000.

Engine
Filed Aug 26, 2022FL

I have code P1326- Manufacturer Control show up on code scanner, first appearing on 08/19/2022, the engine light blinks on and off. Looking up the scan code one of connecting rod bearing is possibly getting to the point of failing through wear and tear on my 2011 Hyundai Sonata Limited. The problem has been reproduced while Accelerating to 40mph before car will Decelerate and only shifting between 1800-2000 rpm, on a busy road near my home, that may could have caused an incident

Engine
Filed Aug 26, 2022MO

Car stalled on the highway without warning, putting myself and others in danger. Motor was inspected and the engine needs replaced. Hyundai not honoring recall settlement

Engine
Filed Aug 25, 2022TX

I own a 2011 Hyundai sonata limited edition 2.4 my sonata is making a horrible knocking sound from the engine in 2019 Hyundai dealership installed the knock sensor which is default my sonata is knocking no engine light has come on to make me aware of the knock the problem has progressively gotton worse I can hear the knock now is why I'm aware of this my sonata has a salvaged title also is one of the many built in Alabama the engine recall campaign says metal matalic shavings are stuck in oil ports which could ruin rod bearings crankshaft and other internal components I took my car to Hyundai dealership they ran a mpt test on rod bearing and ignoring the faulty knock sensor that they installed dealership said the bearing test passed but something else in my engine is knocking really bad and still ignored the faulty knock sensor even after telling them about it mind you the engine light is still not on although the engine is knocking all recalls for this vehicle are up to date Hyundai dealership has denied me of any help with my sonata because it has a salvaged title but didn't deny me in 2019 when knock sensor was installed my sonata has been maintained oil change tune up ECT why am I being denied of this recall they was aware of the engine recall campaign or would have never ran a rod bearing test so why am I being denied my sonata stalled on the freeway in a lemp mode this could have caused serious injuries due to Hyundai dealership not fixing the problem how and why are th

Vehicle Speed Control
Filed Aug 24, 2022FL

While driving on the interstate, the car suddenly stopped accelerating even though my foot was still pressing the accelerator. I took my foot off the gas pedal and let the car coast for a moment, though the deceleration seemed faster than normal coasting, almost as if the brake was slightly engaged. When I pressed the gas pedal again, it started to accelerate for a moment but then the same thing happened and it felt like the brake was engaging and the car was slowing down even though I was still pressing the gas pedal. So I took my foot off again and tried this process several more times, and in the meantime moved to the right lane and put my flashers on because I could not get the car to go more than 30 miles per hour and I was nearly hit several times. I was about to pull over when the issue seemed to resolve itself just as quickly as it had started. I called the dealership and they said because the car is not under any active recall, there's nothing they can do. This is a big safety issue! I was nearly run down by a truck! I just read that NHTSA has an active investigation for throttle issues, and that my 2011 Sonata is one of the affected vehicles. Please conclude your investigation and fix this issue before someone gets killed!

Electrical System
Filed Aug 18, 2022IN

I can’t drive my car in the dark. This has been on going since I bought the car and has just gotten worse. Everytime I turn my lights on all of my rear lights stop working and if I’m driving and the back light stop working my gas peddle also will not let me accelerate until I let my foot off and go back on to it but at this point I have no tail lights or brake lights.. I’ve tried so many things to fix this but this is a serious issue I had another friend who bought the same car and sold it a week later because of the same issue. I also can open my trunk and wiggle the wires and it’s a whole light show back there.

Engine
Filed Aug 18, 2022IL

I know for a fact that one of the recalls I was told by Green Hyundai they could not do because they did not have a solution for the recall I know in 2019 I had the recall for my seatbelt done and it still comes on buckled I also know because I have one with blue Drive that if you hold the battery for the electric out without turning off blue drive it affects it I did not do this but somebody breaking into my car dead And I’m not sure all of the effects it had but I have had motor problems because the same dealer who told me they had no resolution for Yoru fact that there is no recalls that were undone even though are not done even though I was told that one they had no solution for and couldn’t do so I know at least one has not been done, also forgot to connect the coolant line resulting in motor damage..

Engine
Filed Aug 16, 2022110,000 milesSC

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 60 MPH, the vehicle lost power and the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Engine
Filed Aug 15, 2022MD

On March 5, 2020 I was entering a highway and increased my speed a little so I can get into my lane. After I made it into the highway my car lost power in the middle of the road and immediately would not go past 20 mph. I had to drive slowly and get all the way over into another lane and stopped in a nearby neighborhood. I went to not having any dashboard indicators to now a check engine light, oil light, and ABS. I checked my dip stick to see how much oil did I have in my car and I was completely empty but I was not due for an oil change yet. I had to get my car towed to my home. The next day, we tried to let my car rest so it sat. On that Morning, I drove my car maybe 8 minutes up the road to stop at an auto zone place. There weren’t any dashboard lights so I assumed my car was okay. The representative did a diagnostic on my car and he said he didn’t find any problems except I needed my brakes worked on & I didn’t have any oil. He put new oil in my car and told me I should be able to drive it up the road to my mechanic. I let my car run a little with the oil topped off and maybe drove no more than 15 minutes before those previous dashboard lights appeared on my car again and my car stopped power and wouldn’t drive any more than 20 mph. Long story short, I had to get my car towed twice since then. To my mechanic and then to the Hyundai dealership in Gaithersburg, MD. The rep. at the dealership said her mechanic recommended that I get an engine combustion cleaning, a new pcv

Engine
Filed Aug 15, 2022CA

I would like to report a serious Safety Hazard. Hyundai Motor America replaced my 2011 Sonata's defective engine in January 2020. The new engine turned off on its own approximately 20 times without the "Check Engine" light turning on between August 2021 and January 2022. The "Check Engine" light did not turn on until January 24, 2022. I had my car towed to El Cajon Hyundai in August 2021 after the engine turned off on its own while my car was traveling more than 40 MPH. El Cajon Hyundai could not diagnose the cause of the problem in August 2021 because the "Check Engine" light never turned on each time the engine turned off on its own. I had to work when the non-flashing “Check Engine” light finally turned for three days starting on January 24, 2021. The engine turned off on its own approximately 20 more times from January 27, 2021 until July 22, 2022 without the “Check Engine” light turning on. The “Check Engine” light finally turned on again on July 22, 2022, but it was not for Crankshaft Position Sensor. I told the mechanic what my Sonata has been doing since August 2021 after he initially could not diagnose the problem. The mechanic checked the computer again and he was able to locate the Check Engine Light message for the Crankshaft Position Sensor that occurred on January 24, 2022. I paid El Cajon Hyundai $593.71 on July 25, 2022 and July 29, 2022 to replace the Crankshaft Position Sensor. Unfortunately, my car turned off on its own again on July 30, 2022 and August 13,

Engine
Filed Aug 13, 2022TX

The car started having issues like turn off itself while running and the oil warning lamp lights up. It did that twice then the engine burst on the third time. Oil leaked on the ground in the middle of the freeway, I am lucky I didn't get myself into a bad accident.

EngineFire
Filed Aug 11, 2022OK

No warning lights on. Police and Fire department inspected car. Car towed as total lost. Safety was at risk per car caught fire while been driven

Engine
Filed Aug 10, 2022HI

My vehicle has an excessive oil consumption issue that started approximately in September 2021 after I got an oil change and had to put more oil in it after about 2 months when the oil change light went off. I have taken the vehicle to 2 different mechanics and they are unable to find an oil leak. There has been no oil leaking on the ground, no burning smell, no smoke showing, but the oil is somehow being consumed rapidly. The check oil light has not gone off since. I literally have to check the oil level every 2-3 weeks to check the levels. I got another oil change in February 2022 and have had to put 12 quarts in since that time. In July 2022 my car started driving funny with low power issues and the check engine light came on. I had the spark plugs and coil packs replaced. Now I'm dealing with low power on inclines and the catalytic converter now needs to be replaced. The mechanic believes it's due to the excessive oil consumption issue. It's my understanding that several Hyundais have been recalled due to excessive oil consumption issues. The contact has stated that during one incident, the vehicle lost power going up an incline. The oil levels were checked and were normal. A tow truck mechanic was able to get the vehicle started back up so that the contact could drive it home. The contact took the vehicle to a mechanic and was told the catalytic converter was bad. Unfortunately, the part is on back order and the vehicle is unable to be repaired. Aside from the catalytic

Electrical SystemFire
Filed Aug 7, 2022FL

While driving the vehicle on the interstate, crossing the expansion joint on an overpass, the check engine light illuminated. Immediately following, smoke began coming from under the hood. Pulled off the side of the road to check, and flames were coming out of the car. Quickly removed what personal items that were possible while the car started becoming engulfed in flames. The car burned until the fire department arrived and put the vehicle out. While we cannot be certain, it is believed that the high voltage wiring chafed and arced leading to the fire. If it wouldn't have been possible to immediately pull to the shoulder, the car would have been engulfed while rolling and could have lead to death. The car is a total loss.

Unknown or Other
Filed Jul 30, 2022CA

Car shook violently 5 Seconds later shuts off on freeway . Took to dealership 3 times they say nothing wrong with it but coils they swapped out coils and still doing something .

Engine
Filed Jul 30, 2022OK

Engine knocking. If engine would’ve turned off it could have caused an accident. Yes, problem has been reproduced. Component has been inspected by dealer. No, warnings.

Engine
Filed Jul 30, 2022MD

Around 174,000 miles, the motor started knocking, the engine blew, metal shavings in oil.

Exterior Lighting
Filed Jul 28, 2022TX

My passenger rear brake light will not come on after car has been in repair shop 11 times to correct issue. They have replaced the bulb, socket, light wiring harness, fuse etc. The brake light will work for a very short time after repair shop, but then go out again.

Power TrainCrash
Filed Jul 17, 2022MD

We broke down in the middle of the highway where there wasn’t a emergency lane available. A another vehicle struck the car in the rear .

Latches/Locks/Linkages › Doors › Latch
Filed Jul 15, 202274,800 milesNJ

The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.

Air BagsCrash1 injured
Filed Jul 10, 2022KS

A friend borrowed my car to go to the corner store to get me a couple of things while my husband was getting surgery. My friend ended up in a rollover accident after hitting a tree. All recalls were up to date on my vehicle, he stated that no airbags deployed. Now after the vehicle was rolled back over and taken to the tow yard the insurance adjuster was the first to see and the driver airbag had deployed. I was not there I cannot say when the airbag deployed however none of the curtain airbags deployed. Also my friend stated that the car accelerated just before impact he swerved to miss something in the road and ended up rolling the vehicle after hitting the tree. The car should not have been accelerating but it was like the car had a mind of its own. I thought the recall was to fix the air bags. He could have been killed.. no reason these cars are still on the road. Not to mention all of the mechanical issues. And I'm sorry to say that I'm glad my kids weren't in the car.

Service Brakes
Filed Jul 10, 2022FL

The taillight socket is melting disabling the effective use of the brake system to alert other drivers the vehicle is stopping. The light works but can not be reinserted into the given space because it has melted close on the tailight cause my entire tail light to have to be replaced. The light bulb then melted into the trunk space and could have caused a fire but luckily we smelled it and moved the placement. I have almost been rear ending multiple times cause long the oncoming driver to swerve off the road to avoid hitting me because they were not able to see I was stopped. I have been stopped by law enforcement and given a warning thankfully. I have sent a complaint to hyundai and have seen multiple complaints and myself seen multiple sonatas on the road with no tail light/brake light issues. My dealer wants to charge over $600-1000 to repair this imperative issue. There was no indication they were malfunctioning until they had melted into the socket. On both lights. I have read multiple complaints on this same issue. This is an important part of the car that needs to be fixed for driver safety.

EngineFire
Filed Jul 9, 2022GA

The vehicle has been slowing down and failing to drive. Took it to the mechanic and the vehicle caught on fire. The mechanic said other vehicles had the same issue. When I called Hyundai they said my VIN was not apart of that recall and they can only go off of that. I have a vehicle that has been sitting for a long time unable to use because of engine problems that Hyundai is well aware of.

Exterior Lighting
Filed Jul 8, 2022120,000 milesUT

The contact owns a 2011 Hyundai Sonata. The contact stated that after turning off the vehicle, he and his wife exited the vehicle and both noticed that the brake lights had remained illuminated. The brake lights failed to turn off as designed. The dealer and the manufacturer were both contacted and stated that the VIN was not included in NHTSA Campaign Number: 15V759000 (Exterior Lighting). No additional assistance was provided. The failure mileage was 120,000.

Engine
Filed Jul 6, 2022WA

My engine seized while I was driving a few miles from home at 104,000 miles. I was told by the mechanic that there was not enough oil in the vehicle and that caused the problem. However, I have never missed a maintenance on this car and it was only 4,000 miles out of warranty. I don't understand how the car could have no oil. I checked and I was just a few hundred miles passed the date for an oil change but I never received any light indicating that oil was a problem and I cannot understand how the car could be using that much oil without me having any prior indication from the car.. just the engine seizing and now I am told the car is toast unless I put in a new engine! I don't see my car on recall but it seems that I have the same problem of many other people and I feel that Hyundai should make this problem right and fix it.

Engine
Filed Jul 5, 2022GA

I was attending a wedding on 7/01/2022 as I was leaving for dropping my child off at the hospital as I was leaving to go change clothes my car had shut off in the middle of the road without no warning of what so ever it started smoking and wouldn't start or do anything for me to get out of the road which could've cause a bad wreck thank God for some gentleman helping me getting out of the road I have had mechanic look at there so many problems he don't know where to begin and I just spent out money fixing my car

Engine
Filed Jul 5, 2022NY

Approx. 6/8 While driving car, engine ceases, had towed to mechanic shop, Towne Hyundai dealer advised have car again towed to them. Dealer advised needed oil change receipts for 69,000-90,000 which they received, I had been calling to check status several times. Called 7/1 advising I’m inconveniencing everyone using their car. Was advised they had to now remove valve cover & send pictures, they were waiting for Hyundai’s response but later on Towne left me voicemail they were trying to get me a rental car, none were available but probably on Tuesday they would have better luck. Well got the call today (Tuesday) it was denied for coverage due to maintenance on the vehicle …. So my car which I take great care of I was told there is no one that they could respond to with my dispute! Gave me Hyundai csr service # , I called & was advised when Hyundai denies coverage that is the final decision & there is no dispute & no one else to speak to. I was advised I could call the Better Business Bureau & given the # to call. When this first happened I went on the site where Hyundai was being fined & put my vin to check , it showed I should’ve been art of the recall, now after I’m denied the status changed! I advised the rep at Towne after he said I was denied I was part of that recall & I checked he said I wasn’t, so I feel like things were altered , I took a screenshot of my vin covered, is there anything else I can do or speak to on this, I’m so upset!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →