2011 Hyundai Sonata complaints

PULLING OUT OF A PARKING SPACE, I PUT THE VEHICLE IN REVERSE AND IT FELT LIKE IT WAS IN NEUTRAL AS I STEPPED ON THE GAS THE VEHICLE DID NOT MOVE. I TRIED PUTTING IT IN DRIVE AND BACK TO REVERSE BUT NOTHING HAPPENED. I TURNED OFF THE CAR AND RESTARTED. THE CAR WENT INTO REVERSE THIS TIME BUT WHEN I PUT THE GEAR IN DRIVE THE VEHICLE BANGED INTO GEAR AN JOLTED AHEAD. THE VEHICLE FELT LIKE IT WASN'T SHIFTING UP TO THE LIGHT ABOUT 1/4 MILE AWAY. WHEN THE LIGHT TURNED GREEN THE VEHICLE FELT LIKE IT WAS IN NEUTRAL AGAIN AND WHILE I WAS AT A COMPLETE STOP I PUT THE CAR IN PARK AND THEN TO DRIVE. IT BANGED INTO DRIVE AND JOLTED AHEAD AGAIN. THE SAME SCENARIO HAPPENED AGAIN HAPPENED THE NEXT DAY AS I WAS COMING OUT OF THE DRIVEWAY. *TR

I AM STILL NOTICING ISSUES WITH STEERING I HEAR KNOCKING IN STEERING WHEEL WHEN TURNING AND SOMETIMES IT SHAKES AS IF IT IS LOOSE. I HAVE TAKEN VEHICLE TO HAVE IT FIXED PER RECALL, BUT THERE STILL APPEARS TO BE ISSUES. *TR

INCIDENT DETAILS: ON FRIDAY, JUNE 27TH, AROUND 7:15 A.M., I WAS IN MY CAR WITH MY 18 MONTH OLD SON GETTING READY TO LEAVE MY GARAGE. I PUT MY CAR IN REVERSE; HOWEVER, I NOTICED THE GEAR READOUT ON THE DASHBOARD WAS NON-FUNCTIONAL. I LOOKED DOWN AT THE GEAR SHIFT AND THE INDICATOR LIGHT WAS ALSO NON-FUNCTIONAL. I DECIDED I SHOULD RUN INTO THE HOUSE AND GET MY HUSBAND TO HAVE HIM LOOK AT THE CAR. I PUT THE CAR BACK INTO PARK, TOOK MY FOOT OFF THE BRAKE, AND TURNED TO TELL MY SON I WOULD BE RIGHT BACK. I OPENED THE DOOR AND STARTED STEP OUT OF THE CAR. I FELT THE CAR JERK VIOLENTLY AND THEN IT STARTED TO ROLL BACKWARDS. I WAS KNOCKED OFF MY FEET AND DRAGGED DOWN MY DRIVEWAY UNTIL MY CAR HIT MY NEIGHBOR'S TREE (APPROX.. 70? FROM WHERE THE CAR STARTED INSIDE THE GARAGE), WHERE IT STOPPED. THE EVENT CAUGHT THE ATTENTION OF MY NEIGHBOR WHO RAN OVER TO MY HOUSE TO ALERT MY HUSBAND. HE RAN OUT TO THE CAR, WHICH WAS RESTED AGAINST THE TREE. HE ATTEMPTED TO PUT THE CAR IN ?PARK?, HOWEVER THE GEAR SELECTOR WAS IN ITS ABSOLUTE FORWARD POSITION. HE THEN PULLED THE GEAR SELECTOR BACK INTO THE DRIVE POSITION (GEAR INDICATORS STILL NON-FUNCTIONAL) AND THE CAR MADE AN AUDIBLE ?SNAP? AND LURCHED FORWARD. MY HUSBAND DROVE THE CAR APPROX. 20? WHERE HE PARKED IT. MY HUSBAND, MADE A PHONE CALL TO THE GURNEE, IL HYUNDAI DEALERSHIP, THEY ADVISED HIM TO CALL THE HYUNDAI CUSTOMER CARE NUMBER (1-800-633-5151). HE WAS CONNECTED WITH A CASE MANAGER BY THE NAME OF MERRIETA. SHE TOOK NOTES OF THE INCIDENT A

WHILE DRIVING AROUND 10 MPH ON THE EXPRESSWAY WITH TRAFFIC ALL THE LIGHTS ON DASH BOARD LIT UP AND THE CAR JUST TURNED OFF. I WAS ABLE TO SAFETY PULL CAR OVER TO THE RIGHT AND THEN A STRONG ODOR OF FIRE ENTERED THE VEHICLE. THEN SMOKE STARTED COMING FROM THE HOOD. NO FLAMES JUST SMOKE. WHAT'S EXTREMELY DISTURBING IS I JUST GOT AND OIL CHANGE FROM THE DEALERSHIP 3 DAYS PRIOR, I REQUESTED A CHECK OF THE ENGINE BECAUSE THE CAR SHUT OFF 3 TIMES ONE WEEK PRIOR TO INCIDENT. THE DEALERSHIP STATED THEY CHECK THE ENGINE AND TEST DROVE VEHICLE AND CAR WAS OK TO DRIVE. THIS CAR HAS HAD ISSUES FROM THE VERY FIRST WEEK OF PURCHASING. AND WHAT MAKES ME VERY UPSET AT THE TIME OF THIS ALMOST CATASTROPHIC INCIDENT IS MY WIFE AND 10 MONTH OLD CHILD WERE IN THE CAR DURING THIS INCIDENT. THIS CAR IS ABSOLUTELY THE WORST CAR I HAVE EVER OWNED. AND IT'S UNBELIEVABLE TO ME HOW THESE ARE STILL ON THE ROAD. RECALLING ONLY SEEMS TO PUT A BAND AID ON THE PROBLEM. WHAT'S NEEDED IS FULL CASH REFUNDS TO ALL OWNERS OF 2011 SONATAS. I BELIEVE THE 2011 SONATA MUST HOLD THE RECORD IN A VEHICLES WITH MOST PROBLEMS EVER RECORDED. *TR

WHEN I PUT CAR IN DRIVE AND START TO DRIVE OFF IT COMES COMPLETELY OUT OF GEAR, I THEN HAVE TO POWER OFF CAR AND THEN RESTART AND IT MAY WORK OR I MAY HAVE SAME ISSUE A FEW TIMES BEFORE IT GOES IN GEAR. THIS HAS CAUSE MY CAR TO STALL, JERK WHEN IT DOES GO IN GEAR, STEERING WHEEL SHAKES WHEN DRIVING, AND CHECK ENGINE LIGHT HAS COME ON. SEPARATE ISSUE IS THE FRONT BUMPER IS POORLY MADE IF YOU BARELY TAP ANYTHING WHEN PARKING THE CLAMPS BREAK AND BUMPER STARTS TO COME APART. *JS

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING COLUMN SHOOK AND MADE A RATTLING NOISE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,300 AND THE CURRENT MILEAGE WAS 15,900. UPDATED 8/28/14*CN UPDATED 09/16/2014 *JS

DRIVING ON THE HIGHWAY AT 70 MPH, THE COMPLETE LEFT REAR TAILLIGHT FELL OFF AND OUT OF THE VEHICLE, DANGLING ONLY BY THE LIGHT BULB WIRING HARNESS. ANOTHER DRIVER HAD TO FLAG DOWN MY WIFE DOWN TO GET HER ATTENTION THAT THE LIGHT HAD FALLEN OUT. ALL 4 BOLT HOUSING PIECES HAD CRUMBLE APART INTERNALLY CAUSING THIS. *TR

WAS LEAVING A LAKEFRONT BEACH ON A DUSTY DIRT ROAD GOING VERY SLOW BECAUSE OF ALL THE CARS PARKED AROUND ON A ONE LANE ROAD LEAVING THE BEACH. HAD NOT GONE MORE THAN 50 FT WHEN ALL OF A SUDDEN IT SOUNDED LIKE WE RAN OVER SOMETHING THAT MAY HAVE DAMAGED THE UNDERNEATH. STOPPED GOT OUT AND LOOKED BEHIND ME AND 2-3 EMBEDDED ROCKS WERE IN THE ROAD, NOT LOOSE ROCKS, I DO NOT KNOW IF ANY DAMAGE WAS CAUSED AS TODAY IS SUNDAY AND NOTHING IS OPEN. WHAT IS THE DISTANCE FROM THE BOTTOM OF THE CAR TO THE GROUND? IT HAS TO BE LOWER THAN ALL OTHER CARS AS THERE ARE THOUSANDS OF CARS TRAVELING OVER THIS AREA ANNUALLY AND IF CARS WERE HITTING THEM I WOULD ASSUME THEY WOULD HAVE BEEN REMOVED? ALSO WE HAD NEW TIRES INSTALLED THE DAY BEFORE SIZE P205R60-16. WERE THESE PROPER SIZE? *TR

I'M HEARING CRACKLING NOISES FROM THE ENGINE BAY, I SUSPECTED IT WAS THE TURBO. BUT AFTER RESEARCHING AND CHECKING FORUMS MANY PEOPLE ARE HEARING THE SAME NOISE. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 40MPH, THE VEHICLE STARTED TO MAKE A LOUD KNOCKING SOUND AND IMMEDIATELLY THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTART IT AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,435.

FOUND LEFT REAR FENDER TAIL LIGHT ASSEMBLY NO LONGER MOUNTED. FURTHER INSPECTION FOUND ALL FOUR MOUNT STUD PLASTIC MOLDING BROKEN AWAY, LIGHT ASSEMBLY BEING SUPPORTED BY SINGLE ELECTRICAL CONNECTOR. DEALER SERVICE DEPARTMENT WAS NOT SURPRISED AND STATED THEY HAVE SEEN THIS ISSUE BEFORE, MOST LIKELY OVER TORQUED DURING MANUFACTURE. NOW, 6/17/2014, AT 68111 ODOMETER, THE RIGHT TAIL LIGHT ASSEMBLY, P/N 92402-3Q000, HAD THE SAME PHYSICAL/MECHANICAL FAILURE. THIS POSES A SERIOUS THREAT NOT ONLY TO OTHER VEHICLES INABILITY TO DETERMINE WHAT MY VEHICLE IS DOING BUT AS A FOREIGN OBJECT THREAT TO OTHER VEHICLES AS 5 POUND, TWO FOOT LONG PROJECTILE. *TR

I WAS DRIVING DOWN A ROAD WHICH IS ONLY 25 MPH IN MY PARENTS NEIGHBORHOOD WHEN I TURNED AROUND TO HEAD BACK ONCE I GOT OUT THE CAR I NOTICED THAT MY DRIVERS SIDE TAILLIGHT WAS HANGING OUT BY THE WIRES. THERE WAS NO DAMAGE TO THE TAILLIGHT OR ON THE CAR, THE INSIDE PLASTIC PIECES WHERE IT IS MOUNTED TO THE CAR WERE BROKEN. GOING TO TRY CALLING HYUNDAI TOMORROW AS IT JUST HAPPENED TONIGHT. BUT AFTER READING ALL THE OTHER COMPLAINTS IT SOUNDS AS THOUGH THEY WILL DO NOTHING. THIS IS A SAFETY CONCERN. *TR

POPPING NOISE WHEN TURNING AND BACKING UP. NOISE IS BEEN HEARD AFTER YOU PARK AND THEN START UP AGAIN WHEN BACKING UP. ALSO WHEN TURN IN MY YARD. THIS HAS BEEN AN ONGOING PROBLEM. I HAVE CARRIED IT BACK FOR THE SAME REASON SEVERAL TIMES AND IT HAS NOT BEEN FIXED. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE BEGAN TO TRAVEL OUT OF LANE INDEPENDENTLY AND THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS DRIVEN TO A PARKING LOT WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 61,570.

I STARTED THE CAR AND IT SHOOK SOME AND CHECK ENGINE LIGHT CAME ON. I CHECKED OIL AND IT WAS 2.5 QUARTS LOW. FILLED THE CAR WITH OIL. DROVE IT TO THE SHOP TO HAVE A OIL CHANGE DONE ON IT. THE SHOP CHANGED THE OIL AND I DROVE THE CAR HOME. AS I WAS DRIVING IT HOME THE CAR STARTED SPUTTERING AND CLATTERING. THE CAR STALLED. TOWED TO SHOP WHERE MECHANIC IMMEDIATELY CHECKED OIL. IT WAS FULL OF OIL. THE MECHANIC CHANGED THE SENSORS. AFTER CHANGING THE SENSORS THE CHECK ENGINE LIGHT WENT OFF BUT THE MOTOR IS STILL KNOCKING. THE MECHANIC CONFIRMED THE ENGINE HAS BEEN SEIZED. THE ENGINE NEEDS TO BE REPLACED. I HAVE READ ON THE INTERNET THAT THE 2011 ENGINE IS KNOWN TO HAVE MAJOR PROBLEMS. *TR

THE CAR WAS PARKED. STARTED AND BACKED UP I PROCEEDED FORWARD AT 10-15 MPH IN A PARKING LOT AND THE CAR JUST DIED WOULD NOT START I HAD PLENTY OF POWER LIGHTS ETC BUT IT WOULD NOT TURN OVER. HAD TO HAVE THE CAR TOWED. A CAR ONLY FOUR YEARS OLD SHOULD NOT HAVE A SAFETY ISSUE LIKE THIS. THIS IS A SAFETY ISSUE BIZ IF WE HAD RODE IN THE CAR FOR 10 MINUTES AND IT STALLED WE WOULD HAVE BEEN ON A VERY DANGEROUS SECTION OF A HIGHWAY THAT WOULD MOST CERTAINLY ENDED WITH AN ACCIDENT AND EVEN A WORSE SCENARIO . FOR YOU TO HAVE NO WARNING A SIGNAL OR A BELL BUT FOR IT TO JUST SHUT OFF. I HAVE ENJOYED THE CAR FOR THE MOST PART BUT BETWEEN A OIL SENSOR GOING A FEW YEAR AGO AND THE CAR DIED THE SAME WAY IN THE MIDDLE OF AN INTERSECTION AND THE CAR GOING DEAD AGAIN IN THE COURSE OF THE VEHICLE MOVING I SERIOUSLY WOULD NOT RECOMMEND OR CONSIDER BUYING A SONATA AGAIN I HOPE THIS NOTE HAS SOME EFFECT ON FIXING THIS PROBLEM BEFORE FATALITIES OCCUR. (NOW I ALSO HAVE A HUGE REPAIR BILL FOR A PROBLEM THAT SO OBVIOUSLY A FAULTY PART. *TR

STEERING RATTLE OVER BUMPS AND WASHBOARD TYPE SURFACES. VEHICLE SOUNDS LIKE A STEERING COMPONENT INSIDE THE STEERING COLUMN IS BROKEN. HYUNDAI ACKNOWLEDGES THERE IS A PROBLEM BUT REFUSES TO COVER REPAIRS UNDER FACTORY OR AFTERMARKET WARRANTY WHICH THEY ALSO SOLD ME. *TR

I OWN A 2011 HYUNDAI SONATA GLS IT BEGAN TO RAIN VERY HARD, WHEN I TURNED THE SWITCH ON FOR WIPERS THEY WOULD NOT WORK. I WAS ON THE WAY HOME FROM WORK, AND PULLED UNDER A BRIDGE, AND WAITED FOR THE STORM TO BLOW OVER WHICH LASTED A LOT LONGER THAN I EXPECTED. THE CAR WAS COMPLETELY USELESS UNTIL THE RAIN STOPPED. THE DEALERSHIP TOLD ME THE WIPER MOTOR WENT BAD. WITH A PRETTY HEFTY COST TO REPAIR IT. I HAVE NOT REPLACED THE MOTOR YET, AND I AM UPSET THAT A CAR ONLY 3 YRS. OLD WOULD HAVE A WIPER MOTOR GOING OUT ALREADY . I READ ON THE WEB OF MANY OTHERS WITH THIS SAME MAKE AND MODEL HAVING THE SAME PROBLEM. I AM SO GLAD I WAS NOT ON THE HIGHWAY WHEN IT SUDDENLY BEGAN TO DOWNPOUR WITH RAIN. IT VERY WELL COULD HAVE CAUSED AND ACCIDENT. *TR

DEAR SIR/MADAM, I'M CONTACTING YOU TO REPORT WHAT I STRONGLY BELIEVE IS A DEFECT IN THE STEERING UNIT OF HYUNDAI SONATA, 2011. IN AN ARTICLE THAT WAS PUBLISHED IN SEPTEMBER 2010 AT YAHOO NEWS, A RECALL PROBLEM OF THE SONATA WAS REPORTED AFTER "COMPLAINTS HAVE COME IN ABOUT FEELING LOOSENESS WHILE DRIVING OR ABNORMAL SOUNDS COMING FROM THE STEERING COLUMNS." (HTTP://VOICES.YAHOO.COM/HYUNDAI-RECALL-2011-HYUNDAI-SONATA-SEDANS-STEERING-6864748.HTML) MY PROBLEM WITH HYUNDAI MATCHES THE DESCRIPTION OF THE COMPLAINTS, WITH MORE COMPLICATION: 1) WHEN I START THE CAR, WITHOUT DRIVING, IF I STEER THE STEERING WHEEL LEFT AND RIGHT, I COULD HEAR AN OBNOXIOUSLY LOUD NOISE IN THE FORM OF "CLICKING." ONE CONSUMER VIDEOTAPES THIS PROBLEM IN THIS VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=OTKCP-8XHSW 2) WHEN I DRIVE ON A ROAD THAT IS LESS THAN PERFECTLY SMOOTH, I CAN HEAR A LOUD RATTLING NOISE, A NOISE THAT APPEARS TO BE COMING FROM LOOSE PARTS IN THE COLUMN. THE NOISE BECOMES MOST OBVIOUS AND LOUDEST WHEN I DRIVE SLOWLY ON BRICK ROADS. 3) THE PROBLEM BECOMES MOST DANGEROUS WHEN I DRIVE ON THE FREEWAY. AS I SLOW DOWN TO TAKE AN EXIT, THE STEERING WHEEL GOES VICIOUSLY VIBRATING, MAKING IT HARD TO CONTROL OR KEEP STABLE. THIS VIBRATION IS ASSOCIATED WITH A LOUD RATTLING NOISE COMING FROM THE STEERING COLUMN. I TOOK THE CAR TO THE HYUNDAI DEALER AND TALKED TO HYUNDAI USA, BOTH PARTIES DISTANCED THE PROBLEM FROM CAMPAIGN 97 (A STEERING INTERMEDIATE SHAFT RECALL). THE DEALER SAYS THAT I NEED TO REPLACE

ON 5 OCCASIONS MY CAR HAS TEMPORARILY STALLED/LOST POWER FOR AN INSTANT, ALWAYS AT FREEWAY SPEED WITHIN 10 MILES OF MY HOME. THE SENSATION IS AS IF THE CAR HAD RUN INTO SOMETHING HEAVY ON THE PAVEMENT. IT VIOLENTLY PITCHED MY WIFE AND I FORWARD AND I EXPECT THAT WE WOULD HAVE HIT THE DASH HAD WE NOT BEEN WEARING SEATBELTS. AFTER EXITING THE FREEWAY IN ALL CASES, THE CAR HAD BARELY ENOUGH ACCELERATION TO DRIVE MORE THAN 25 MPH FOR THE COUPLE OF MILES TO THE DEALER. THE DEALER CLAIMS THAT THEY CANNOT REPAIR A PROBLEM WHICH THEY CANNOT DUPLICATE. I UNDERSTAND THIS BUT FIND IT DIFFICULT TO BELIEVE THAT HYUNDAI HAS NEVER HEARD OF THIS ISSUE BEFORE. I STRONGLY FEEL THAT MY VEHICLE IS UNSAFE AND NEEDS TO BE REPAIRED UNDER THE MANUFACTURER'S WARRANTY. I AM ONLY 30,000 MILES INTO A 100,000 MILE WARRANTY. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA EQUIPPED WITH HANKOOK, TIRE LINE: OPTIMO H431, AND TIRE SIZE: 225/45R 18V TIRES. THE CONTACT STATED THAT THERE WAS A BUBBLE ON THE TIRE. THE CONTACT MENTIONED THAT THE FAILURE WAS IDENTICAL TO A PREVIOUS FAILURE WITH THE ORIGINAL TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS A KNOWN ISSUE AND THAT THE TIRE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,005. UPDATED 08/11/14*LJ THE CONSUMER STATED ALL FOUR TIRES WERE REPLACED AND A NEW HANKOOK. UPDATED 08/13/2014 *JS

WHILE DRIVING ON THE GRAND CENTRAL PARKWAY GOING 50 MPH THE CAR SUDDENLY LOST ALL POWER AND STALLED. THE ENGINE HAD SEIZED DUE TO LOSS OF OIL. THERE HAD BEEN NO OIL WARNING LIGHT. CAR HAD BEEN SERVICED REGULARLY SINCE PURCHASE. CAR WAS TOWED TO DEALER. DEALER INFORMED US THAT SHORT BLOCK NEEDED TO BE REPLACED & WORK WAS DONE. WE HAVE TRIED TO FIND AN OIL WARNING LIGHT ON THE A INSTRUMENT CLUSTER AND HAVE HAD NO LUCK SO WE ARE NOT CONFIDENT THIS WON'T HAPPEN AGAIN, CREATING ANOTHER UNSAFE SITUATION THE CAR DID NOT FEEL RIGHT WHILE WE DROVE IT. AT ONE POINT, ABOUT A MONTH OR SO LATER, IT STALLED OUT. WE CALLED HYUNDAI FOR A TOW BUT THE CAR EVENTUALLY STARTED. A WEEK LATER THE CAR OVERHEATED AND WE BROUGHT IT TO A SERVICE STATION & CHECKED THE COOLANT. IT WAS LOW & SO WE ADDED COOLANT. WE ALSO CHECKED THE OIL & FOUND IT DOWN BY ONE QUART. (THIS WAS ABOUT 2 THOUSAND MILES AFTER THE SHORT BLOCK WAS REPLACED). CAR CONTINUED TO OVERHEAT IN TRAFFIC. WE TOOK THE CAR TO HYUNDAI FOR SERVICE WHERE THEY DISCOVERED THAT THE FAN WAS NOT WORKING. WE ASKED IF IT WAS NORMAL FOR THE CAR TO STALL WHILE ON THE ROAD IF IT OVERHEATS, & WE'RE TOLD YES IT WAS NORMAL. WE CONSIDER THIS TO BE A SERIOUS ISSUE WITH THIS CAR. WE HAVE FILED A COMPLAINT AND RECEIVED AN INCIDENT NUMBER BUT HAVE NOT RECEIVED ANY RESPONSE FROM CORPORATE. WE DO NOT FEEL SAFE IN THIS CAR OR TRANSPORTING OUR GRANDCHILDREN OR ANYONE ELSE. PLEASE CONTACT US A.S.A.P. THANK YOU FOR YOUR QUICK REPLY TO OUR CONCERNS. *TR

STEERING COLUMN MAKES CLUNK/RATTLE NOISE DRIVING DOWN ROUGH ROAD, BUMPS, AND SMALL POTHOLES AT HIGH AND LOW SPEED, IT MORE NOTICEABLE AT LOW SPEED. WHILE AT STANDING IT MAKES NO NOISE. *TR

STEERING TOO TIGHT, WRIST AND HANDS GET VERY STRESSED IN SHORT TIME, KEEPS PULLING TO A SIDE, NEED TO PUT FORCE ON STEERING TO STAY IN LANE, VERY STRESSFUL TO MAKE TURNS AT ALL SPEEDS, STEERING SET TO LOW STIFFNESS BY DEALER, YET VERY PAINFUL, NO FIX FROM DEALER, SAYS THATS HOW IT IS SINCE ITS ELECTRONIC STEERING. I SEE SEVERAL BLOGS ABOUT THE SAME ISSUE, SURPRISING THAT THERE IS NO REMEDY. TURBO FAILED TWICE BEFORE 50K. *JS

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEADLIGHT HOUSING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN MAKING A TURN IN EITHER DIRECTION, AN ABNORMAL KNOCKING WAS HEARD FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS INSPECTED ALREADY UNDER NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,450.

ON GOING STEERING DRIFT ISSUES. HYUNDAI DID A SERVICE BULLETIN 927. CAR STILL WANTS TO VEER MOSTLY LEFT. WRIST FATIGUED HOLD CAR IN A LINE. DEALER BLEW ME OFF WHEN I CAME IN WITH CONCERNS. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2011/03/2011-HYUNDAI-SONATA-STEERING-UPDATE-NEW-STRUT-SIMILAR-ALIGNMENT-ISSUE/INDEX.HTM. *TR

ON MARCH 11, 2014 APPROXIMATELY AT 3:30 PM I WENT TO MY CAR IN AN UNDERGROUND GARAGE. I ENTERED THE CAR, PUT MY SEAT BELT ON, AND PUT THE CAR IN REVERSE. THEN WHEN PUTTING CAR IN DRIVE, THE STEERING WOULDN'T MOVE AND WITHOUT ACCELERATION THE CAR TOOK OFF. .MY FOOT WAS ON THE BRAKE WHEN THE CAR TOOK OFF. AT THAT TIME, I TRIED TO BRAKE AND HAD NO STEERING OR BRAKES. WHEN THAT HAPPENED WITH THE CAR ACCELERATING, I HAD NO BRAKES OR STEERING. I CRASHED INTO MY HUSBANDS CAR THAT WAS PARKED IN SPOT NEXT TO ME. I SMASHED HIS REAR RIGHT PANEL. THE CAR WAS GOING AT SUCH A SPEED MY HUSBAND'S CAR WAS PUSHED A COUPLE OF FEET OVER. IF HIS CAR WAS NOT THERE, I WOULD HAVE CRASHED INTO THE CEMENT WALL. AS FOR MY CAR, I SMASHED THE LEFT FRONT FENDER, HEAD LIGHT AND LOWER PANEL ON THE FRONT OF THE CAR. THE CAR IMMEDIATELY WENT DEAD. I IMMEDIATELY CALLED MY INSURANCE COMPANY AND PROCEEDED TO CALL HYUNDAI. I HAD VEHICLE TOWED TO THE AUTO BODY SHOP FOR REPAIRS CAUSED BY ACCIDENT. AFTER THE BODY SHOP REPAIRS WERE FINISHED, THE CAR WAS TOWED TO HYUNDAI. THIS AUTO BODY SHOP HAD THE CAR FOR 2-3 WEEKS. HYUNDAI TECHNICIANS WERE CALLED IN TO CHECK. HYUNDAI'S FINAL OUTCOME/DECISION WAS THAT THERE WERE NO FINDINGS AND THEY FEEL THEY ARE NOT RESPONSIBLE. I WAS THEN CALLED TO PICK THE CAR UP THE MANAGER. HE CLAIMED TO HAVE PHONED ME NUMEROUS AMOUNT OF TIMES, BUT THIS IS FALSE. I ONLY RECEIVED ONE CALL FROM HIM. THE CAR IS UNSAFE TO DRIVE SINCE THIS IS THE SECOND INCIDENT INVOLVING THE SAME PROBLEM THE CAR WA

ON THURSDAY, FEB 6, 2014 APPROXIMATELY AT 2PM ON A BUSY STREET. I WAS APPROACHING A STOPLIGHT AND AS I WAS APPROACHING STOP LIGHT AND ATTEMPTED TO PUT ON BRAKES TO STOP. INSTEAD OF STOPPING THE CAR THE CAR SPED UP AND DIDN'T STOP UNTIL I SMASHED INTO HIM. CAR DID NOT STOP UNTIL COLLISION OCCURRED UPON IMPACT. I HAD NO BRAKES!!!!! I SMASHED HIS REAR BUMPER AND CRACKED HIS LICENSE PLATE WINDOW. ON SATURDAY, FEB 8TH 2014 I TOOK CAR INTO HYUNDAI DEALER THEY INSISTED NOTHING WAS WRONG WITH VEHICLE. I WAS ASKED IF BY HYUNDAI DEALER IF STREET WAS ICY AND THE STREETS WERE COMPLETELY DRY. I CALLED INSURANCE REPORTED INCIDENT, AND WITH THIS COLLISION THERE WAS 1300.00 DAMAGE TO HIS VEHICLE. LUCKILY THERE WAS NO INJURY THIS TIME. *TR

AT VARIOUS TIMES, WHEN FILLING THE CAR WITH GAS, A VERY STRONG GAS SMELL IS IN THE CAR CABIN. I HAVE NOT BEEN ABLE TO DETERMINE ANY COMMON PRECIPITATING FACTORS. HAPPENS SPORADICALLY WHEN ADDING VARIOUS AMOUNTS OF GAS. *TR

VEHICLE DRIFTS TO LEFT AND STEERING WHEELS REQUIRES EXTRA/UNNECESSARY FORCE TO CORRECT DIRECTION OF TRAVEL. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE ACTIVE AIR FLAP WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD SUDDENLY ACCELERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACTIVE AIR FLAP SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000.

ON MULTIPLE OCCASIONS, MY CAR WOULD NOT START WITH THE KEYLESS KEY FOB. THE CAR STATED THEY KEY WAS NOT DETECTED ALTHOUGH THE KEY WAS IN THE CAR. I COULD NOT UNLOCK THE CAR, COULD NOT OPEN THE TRUNK OR USE THE BUTTONS ON THE KEY FOB IN ANY WAY. THIS HAS HAPPENED INCREASINGLY IN THE PAST MONTH. *TR

MY VEHICLE HYNDAI SONATA 2011, CRASHED INTO A PARKED CONSTRUCTION IN A PARKING LOT AT THE SPEEDS OF UP TO 30 MPH. THE CRASH DAMAGED BASICALLY THE WHOLE FRONT SIDE OF THE DRIVER SIDE AND DAMAGED THE FRONT TWO WHEELS. THE FRONT WINDSHIELD WAS DAMAGED AS WELL WITH CRACKS ON THE SHIELD AND IT ALSO KNOCKED OUT THE REARVIEW MIRRORS. I WAS IN THE DRIVER SEAT WHEN THE CRASH HAPPENED AND MY HEAD CRASHED UP AGAINST THE STEERING WHEEL, WHICH LEFT A LITTLE SORENESS. WHAT I WAS WONDERING IS WITH SUCH AN IMPACT AND SUCH DAMAGE, HOW DID THE AIRBAGS NOT GO OFF?. MY HEAD SLAMMED PRETTY GOOD UP AGAINST THE STEERING WHEEL AND A LITTLE MORE IMPACT I COULD'VE BEEN SEVERELY HURT. SO I JUST WANT TO ASK WHY DID THE AIRBAGS NOT WORK? *TR

IN DECEMBER, AS I WAS WALKING TO MY CAR IN THE MORNING TO GO TO WORK, I NOTICED MY BRAKE LIGHT HANGING OUT ON THE RIGHT SIDE OF THE CAR. THE WHOLE LIGHTING FIXTURE WAS REMOVED FROM THE PLASTIC AND NOT CONNECTED TO THE HINGES ANYMORE. I COULDN'T AFFORD TO FIX IT AT THE TIME SO I RIGGED IT SO IT WOULD STAY IN PLACE TEMPORARILY. ABOUT 2 MONTHS LATER, THE LEFT SIDE DID THE SAME THING. THE ENTIRE LAMP LIGHT WAS HANGING OUT OF THE SOCKETS AGAIN! I BECAME ENRAGED BECAUSE BOTH TIMES THIS HAPPENED WHILE THE CAR WAS PARKED. WHEN I TOOK IT TO THE DEALERSHIP, THEY SAID IT WAS VANDALISM AND SAID I WOULD HAVE TO PAY FULL PRICE FOR BOTH LIGHTS. AFTER I DID SOME RESEARCH, I FOUND LOTS AND LOTS OF POSTS WITH THE SAME THING OCCURRING TO THEM. THIS IS NOT A COINCIDENCE! THERE NEEDS TO BE A RECALL FOR THIS AS THIS IS NOT SAFE. I AM SCARED TO WASH MY CAR DUE TO THE ELECTRICAL WIRES THAT MAY BE GET SHORTED. I AM GOING TO TRY MY BEST TO COMPLAIN ABOUT THIS IN MANY PLATFORMS AS I CAN UNTIL THIS IS DEEMED FAIR AND ADDRESSED BY THE PROPER AUTHORITIES. I WAS ACTUALLY PRAISING HYUNDAI FOR THE EXPERIENCE UP UNTIL THIS POINT. NOW, I FEEL ROBBED AND WILL NOT RECOMMEND THIS CAR DUE TO THE INJUSTICE EXPERIENCE. IF THIS HAS HAPPENED TO YOU, PLEASE REPORT IT. THANK YOU FOR LISTENING. *TR

CAR STOPPED SEVERAL TIMES DURING HIGHWAY DRIVING, CAUSING DRIVER UNNECESSARY STRESS THAT SHE WOULD BE INVOLVED IN DEADLY ACCIDENT. HAD TO MOVE TO SHOULDER AREA DURING RUSHHOUR TRAFFIC SEVERAL TIMES, IN THE DC AREA. MULTIPLE ATTEMPTS TO GET ISSUES ADDRESSED WITH DEALERSHIPS IN DC/MD. TOLD MANY REASONS WHY THE SUDDEN STOPS. HAD TO PAY OFF OF POCKET FOR RENTAL, NEVER ADDRESSED TO SATISFACTION OF OWNER. MAJOR, MAJOR PROBLEMS WITH SUDDEN STOPS WITHOUT ANY WARNINGS. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS SUNROOF SUDDENLY EXPLODED AND SHATTERED CAUSING A VERY LOUD BOOMING SOUND. THE CONTACT INDICATED THAT THE SUNROOF WAS CLOSED DURING THE INCIDENT AND NOTHING MADE CONTACT WITH THE GLASS TO CAUSE THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 80,000. ..UPDATED 04-24-14*BF THE CONSUMER STATED THE DEALER AND MANUFACTURER REFUSED TO REPAIR THE DAMAGE AT THEIR EXPENSE. UPDATED 05/14/14 *TR

ADD ME TO THE GROWING LIST OF TAIL LIGHT ISSUES. MY TAILLIGHT WAS FOUND HANGING FOR NO APPARENT REASON. WHEN I TOOK IT TO THE DEALERSHIP FOR WARRANTY REPLACEMENT, PICTURES WERE TAKEN AND FORWARDED TO THEIR REP AS THE DEALER HAD NOT SEEN THIS ISSUE BEFORE AND THEY WERE LOOKING FOR AUTHORIZATION. ALTHOUGH THERE WAS NO EXTERIOR DAMAGE TO THE TAILLLIGHT, THE INSIDE PLASTIC WHERE IT IS MOUNTED TO THE CAR WAS ALL BROKEN UP. A DETERMINATION WAS MADE BY SOMEONE WHO HAD NOT EVEN SEEN THE VEHICLE TO DENY WARRANTY WORK DUE TO DAMAGE. THERE IS NO DAMAGE TO MY CAR! THE DEALER OFFERED TO INSTALL THE TAILLIGHT AT NO CHARGE IF I WOULD BUY THE PART. I DIDN'T FEEL THAT I SHOULD PAY $182 FOR A NEW TAILLIGHT AND THEY OFFERED TO FIND ME ONE USED. WHAT DOES THAT TELL YOU? I WAS ABLE TO FIND AN AFTERMARKET REPLACEMENT FOR $61 AND THEY WILL INSTALL FOR FREE. HOW FOOLISH OF HYUNDAI TO LOSE A CUSTOMER FOR A CHEAP REPAIR. WHAT GOOD IS THEIR WARRANTY IF THEY DON'T HONOR IT? AND, BY THE WAY, THEY DON'T RECOGNIZE YOUR WEBSITE WITH ALL OTHERS WHO HAVE ISSUES.

STEERING WHEEL WILL MAKE LOUD CLUNKING NOISE AS U TURN THE STEERING WHEEL IT FEELS AS IF ITS LOOSE, OR THE STEERING COLUMN ABOUT TO COM A PART, I CONTACTED HYUNDAI THE MANUFACTURE ASKED ME TO DROP THE CAR AT LOCAL DEALER FOR INSPECTION, LOCAL DEALER REFUSED TO INSPECT OR REPAIR THE VEHICLE, 2 WEEKS OF COUNT LESS HOURS ON THE PHONE WITH HYUNDAI CUSTOMER SUPPORT RESULTED IN I MUST PAY INSPECTION & REPAIRS. *TR

WHILE ENTERING A PARKING SPOT TO A DINER, THE CAR UNINTENDED ACCELERATED CRASHING INTO THE SIDE OF THE DINER. MINOR DAMAGE TO THE SIDE OF THE DINER AS I WAS NO MORE THAN 3 FEET FROM THE BLDG. MY FOOT WAS ON THE BRAKE PEDAL WHEN THIS ACCELERATION OCCURRED WITHOUT WARNING. I WAS ENTERING THE PARKING SPOT AT NO MORE THAN 5 MPH PLANNING TO PUT THE CAR IN PARK AND EXIT FOR LUNCH. MY LEG HIT THE HOOD LATCH AND I OBTAINED A NASTY CUT ON MY SHIN. *TR THE CONSUMER STATED OTHER COMPONENTS WERE REPLACED, SUCH AS THE TIRES AND TRANSMISSION. THE CONSUMER ALSO STATED, WHEN SHE TURNED THE IGNITION, THERE WAS AN ODOR OF SMOKE AND RUBBER BURNING. UPDATED 11/16/15. *JB

2011 HYUNDAI SONATA LIMITED, INTERIOR DOOR HANDLE CHROME PEELING AND CAUSED MINOR LACERATION TO HAND. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH OVER A POT HOLE, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND MADE IT VERY DIFFICULT TO THE TURN THE STEERING WHEEL. THE DRIVER TURNED THE ENGINE OFF AND AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS DIAGNOSED BY THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE CONTACT EXPERIENCED THE FAILURE A SECOND TIME AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER MADE ARRANGEMENTS TO HAVE THE VEHICLE DIAGNOSED BY THE DEALER A SECOND TIME. THE FAILURE MILEAGE WAS 51,025. *TR

FATAL ACCIDENT, LOST CONTROL OF VEHICLE HITTING A TREE HEAD ON. AIR BAGS DID NOT DEPLOY, ENGINE CAUGHT ON FIRE. STEERING COLUMN AIR BAG AND PASSENGER AIR BAGS INTACT. NOTIFIED HYUNDAI DEALER WHERE VEHICLE WAS PURCHASED WITH 49995 MILES, 2ND OWNER NO PREVIOUS INCIDENTS TO THE VEHICLE , HAD APPROX 80000 MILES AT TIME OF CRASH. *TR

I WAS DRIVING THE CAR THIS MORNING AS I APPROACHED A RED LIGHT I APPLIED PRESSURE ON THE BRAKES BUT THE CAR CONTINUED MOVING FORWARD AND LUCKILY STOPPED IN THE MIDDLE OF THE INTERSECTION HAD THERE BEEN A CAR MOVING I COULD HAVE CRASHED INTO IT AS THE CAR COULD NOT STOP - THE BRAKE PEDAL WAS JUST VIBRATING HOWEVER HARD I PUSHED IT - THERE WAS ALSO SNOW ON THE PAVEMENT. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXHIBITED A LOUD NOISE AND SHOOK VIOLENTLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V457000 (STEERING). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 85,000.

TL- THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT HIGHWAY SPEED OF 65 MPH THE FRONT DRIVER'S SIDE CALIPER LOCKED AND CAUSED THE VEHICLE TO SWERVE. THE FAILURE WAS EXPERIENCED A SECOND TIME ON THE FRONT PASSENGER SIDE WHILE DRIVING 40 MPH IN SNOWY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED WHICH LOCATED THE FAILURE IN THE BRAKE LINES WHEN THE RUBBER WORE PREMATURELY AND PREVENTED THE BRAKE FLUID TO FLOW TO THE CALIPERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 55,000. RK

MANUAL TRANSMISSION IS EXTREMELY JERKY. TRANSMISSION SMELLS REALLY BAD AFTER EVERY DRIVE. AFTER CLUTCH IS RELEASED THERE IS A BLIP CAUSING A DELAY IN ACCELERATION, MAKING THE CAR VERY UNPREDICTABLE. STALLS ALMOST EVERY TIME GOING INTO FIRST GEAR FROM A STOPLIGHT. CAR HAS STALLED AT INTERSECTION MULTIPLE TIMES. NEW MANUAL DRIVERS ARE UNABLE TO DRIVE THIS CAR BECAUSE IT IS SO DANGEROUS. DRIVER IS 15 YEAR VETERAN OF MANUAL TRANSMISSION CARS. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE SEIZED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO HAVE THE ENGINE REPLACED WHEN IT BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 46,405. UPDATED 04/04/14*LJ THE CONSUMER STATED AFTER DRIVING LESS THAN HALF OF A MILE THE VEHICLE'S ENGINE SHUT DOWN WITHOUT WARNING. THE DEALER ADVISED THAT THE ENGINE LOCKED UP DUE TO EXCESSIVE HEAT. THE DEALER WOULD NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS EVENTUALLY REPAIRED. UPDATED 04/14/2014 *JS

PREMATURE SCRATCHING OF WINDSHIELD GLASS. *TR

I WAS DRIVING MY 2011 SONATA ON I-95 NORTH IN MD NEAR BALTIMORE. I WAS IN STOP AND GO TRAFFIC AT 8:20AM, WHEN WITH OUT ANY WARNING, MY CAR SHUT OFF . I LOOKED DOWN AND ALL THE LIGHTS ON MY DASH WERE ON. I COASTED TO THE LEFT SHOULDER AND I TRIED TO RESTART IT AND IT WOULDN'T. I WAITED FOR 30- 40 MINUTES IN RUSH HOUR TRAFFIC ON THE LEFT SHOULDER OF 95 FOR SOMEONE TO COME AND JUMP START MY CAR. IT STARTED IMMEDIATELY WHEN IT WAS JUMPED, WITH NO PROBLEMS, WITH NO LIGHTS ON THE DASHBOARD INDICATING ANY PROBLEMS. I WAS ABOUT 1/4 MILE FROM WORK. ONCE BACK IN TRAFFIC, MY CAR TURNED OFF A SECOND TIME. AGAIN, I WAS ABLE TO GET IT STARTED WITH A JUMP WITH NO PROBLEM. WHEN IT STARTED THE SECOND TIME WE HEARD A CLUNKING NOISE AND DROVE IT 3 BLOCKS TO MY OFFICE. NO DASH WARNING LIGHTS CAME ON. I CONTACTED MY DEALER, ANNAPOLIS HYUNDAI AND THEY SAID I WOULD HAVE TO HAVE IT TOWED IN. I CONTACTED HYUNDAI'S ROAD SIDE SERVICE AND THEY TOWED IT AT NO COST TO ME. I WAS ASKED FOR RECEIPTS AND SERVICE INFORMATION IMMEDIATELY BEFORE MY CAR WAS LOOKED AT. AFTER 6 DAYS AND CONTINUAL CALLS, THEY ADVISED I WOULD NEED A NEW ENGINE. AS MY CAR IS ONLY 3 YEARS OLD AND THE ENGINE IS UNDER THE 100,000 MILE WARRANTY( IT HAS APPROX. 64,000 MILES ON IT), THEY ADVISED THEY WOULD HAVE TO SEND DOCUMENTS IN TO HYUNDAI AND THEY WOULD HAVE TO APPROVE. MY CAR HAS BEEN THERE FOR 16 DAYS AND I HAVE BEEN REFUSED A LOANER CAR UNTIL HYUNDAI HONORS THE 100,000 MILE WARRANTY. MY CAR HAD ORIGINALLY BEEN SCHEDULED FOR SERVICE O