Page 56 of 68 · complaints 2,751–2,800 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Feb 6, 201455,946 milesCA

I HAVE PURCHASE MY VEHICLE IN MARCH-2011 AS A CERTIFIED PRE-OWNED VEHICLE. THERE ARE SEVERAL COMPLAINTS I HAVE ON THIS VEHICLE SINCE PURCHASED, BUT I WILL STICK WITH A RECURRING ISSUE. 4/11/12 I TOOK MY VEHICLE IN BECAUSE A BLOWN PASSENGER LOW BEAM HEADLIGHT THAT WENT OUT. THEY DETERMINED THAT UPON INSPECTION FOUND AN OPEN CIRCUIT DUE TO BLOWN RIGHT FRONT BULB. IT WAS "CORRECTED." 06/07/12 TOOK MY VEHICLE ONCE AGAIN FOR THE DRIVERS SIDE HEADLIGHT THAT WENT OUT. INSTALLED BULB 5/2/13 TOOK MY VEHICLE FOR A BLOWN PASSENGER LOW BEAM HEADLIGHT THAT WENT OUT. "UNDETERMINED." 2/5/14 TOOK MY VEHICLE FOR A BLOWN PASSENGER LOW BEAM HEADLIGHT THAT WENT OUT. "UNDETERMINED UPDATED 04/17/14*LJ *TR

Steering
Filed Feb 3, 201470,000 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE STEERING WHEEL WOULD BEGIN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE BUSHING IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Tires › Pressure Monitoring and Regulating Systems
Filed Feb 2, 201440,000 milesOH

THIS IS ABOUT THE TIRE PRESSURE MONITORING SYSTEM. WHEN IT GETS ABOUT 20 DEGREES F OR COLDER, THE INDICATOR STATES LOW TIRE PRESSURE. CHECKING THE TIRE PRESSURE REVEALS ALL PRESSURES ARE EQUAL AND NORMAL. WHEN THE WEATHER WARMS UP, THE INDICATOR TURNS ITSELF OFF. *TR

Service Brakes
Filed Feb 1, 201450,800 milesMA

I BOUGHT MY CAR IN SEPTEMBER 2013, IT IS CERTIFIED PRE-OWNED AND CAME WITH THE ORIGINAL 100,000 MILE/10 YEAR WARRANTY, I PURCHASED THE EXTRA ELECTRICAL WARRANTY. I WAS DRIVING AT ABOUT 40 MPH AND I NOTICED MY TRANSMISSION WASN'T SWITCHING GEARS WHEN I WAS ACCELERATING AND IF I TOOK MY FOOT OF OFF THE BRAKE THE CAR WANTED TO STOP, MY BRAKES WERE LOCKING UP. THERE WAS SMOKE COMING FROM THE FRONT DRIVERS SIDE TIRE AND FROM THE BACK PASSENGER SIDE TIRE AND A LOUD NOISE. I PULLED OVER, SHUT OFF THE CAR AND WAITED ABOUT 10-15 MINUTES UNTIL THE SMOKING STOPPED AND I TURNED THE CAR ON AND BEGAN TO DRIVE HOME. I WAS ONLY ABOUT 3 MINUTES FROM MY HOME AT THAT TIME. THE TRANSMISSION WAS CONTINUING TO DEMONSTRATE PROBLEMS AND THE BRAKES TO MAKE A LOW RUMBLING NOISE. I CALLED HYUNDAI ROADSIDE ASSISTANCE RIGHT AWAY TO TAKE MY CAR TO THE DEALERSHIP TO BE EVALUATED AND FIXED. I CALLED AT 3PM AND THEY DID NOT PICK UP MY CAR UNTIL 9:30 PM. THE NEXT DAY THEY CALLED ME AND TOLD ME MY CAR WAS DRIVING FINE AND THEY WERE GOING TO CHECK SEVERAL OTHER COMPONENTS OF THE CAR TO CONFIRM EVERYTHING WAS IN WORKING ORDER. A FEW HOURS LATER I CALLED TO GET A STATUS UPDATE ON MY VEHICLE AND I WAS TOLD THAT THEY DISCOVERED SOMETHING WRONG, THEY HAD CONDUCTED A TEST DRIVE FOR THE SECOND TIME AND DISCOVERED ALL OF THE PROBLEMS I WAS INITIALLY REPORTING ABOUT THE CAR. THE SERVICE MANAGER THEN TOLD ME HE WAS NOT SURE OF THE CAUSE AND THAT HE WOULD HAVE TO CHECK SEVERAL OTHER THINGS AND I WOULD NEED A RENTAL CAR BE

Vehicle Speed ControlCrash1 injured
Filed Jan 28, 201436,000 milesFL

I HAD BEGUN TO ACCELERATE FROM A RED LIGHT. THE CAR IN FRONT BEGAN TO STOP AGAIN. WHEN I PRESSED ON THE BRAKE PEDAL, IT WOULD NOT GO DOWN, WAS NOT STOPPING THE CAR AT ALL. THE CAR CONTINUED TO ACCELERATE ON ITS OWN AND I HIT A VAN. THE AIRBAG WENT OFF, BUT THE ENGINE REVVED UP, AND THE CAR SHOT FORWARD AGAIN, HITTING THE OTHER VEHICLE AGAIN. I TRIED PUTTING THE CAR IN NEUTRAL AND PARK. NOTHING STOPPED IT UNTIL I TURNED THE VEHICLE OFF COMPLETELY. I HAVE THE 'NORM' SEATBELT BRUISING, SMASHED MY KNEE ON THE DASH, AND HAVE WHIPLASH AS WELL. *TR

Electronic Stability Control (esc)
Filed Jan 24, 201461,000 milesNC

I HAVE EXPERIENCED SEVERAL ISSUES RELATED TO THE SONATA WITHIN THE LAST SEVERAL MONTHS STARTING IN DECEMBER, 2013. * SEVERAL OF THE SERVICE INDICATORS HAVE LIGHTED UP ON THE DASHBOARD THAT HAVE NEVER BEHAVED THIS WAY BEFORE. * DOORS WILL NOT LOCK UNLESS I HAVE MY KEY IN THE IGNITION AND THE ENGINE TURNED ON. REMOTE SWITCH DOES NOT FUNCTION AT ALL. * THE FRONT LOW-BEAM LIGHTS DO NOT FUNCTION. * THE CLOCK ON THE DASHBOARD DOES NOT FUNCTION. * INTERNAL DOME LIGHTS DO NOT FUNCTION AT ALL ON ANY SWITCH. * THE ESC LIGHT IS MALFUNCTIONING IS APPEARS. COMES ON FOR NO REASON AND STAYS ON. * SEVERAL TIMES IT HAS BEEN HARD TO GET THE CAR INTO "D" DRIVE AND THEN TO GET OUT OF "D" AND BACK INTO PARK. * ENGINE MAKES WEIRD NOISES, ROARING, AND CLINKING THAT IT HAS NEVER MADE BEFORE. * OVERALL I AM HAPPY WITH THIS VEHICLE UP UNTIL THESE ISSUES HAPPENED AND THEY SEEM TO ALL HAPPEN AT THIS PARTICULAR TIME. WITHIN THE LAST THREE MONTHS. *TR

Steering
Filed Jan 24, 2014100,034 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING ABOVE 50 MPH, THE VEHICLE WOULD VIOLENTLY SHAKE. THE CONTACT HAD THE VEHICLE DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO INDICATED THE STEERING COLUMN WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,034.

EngineFire
Filed Jan 18, 201476,364 milesTX

2011 SONATA TURBO PURCHASED BRAND NEW BY A FAMILY MEMBER MAINTAINED AND GARAGE KEPT. IN MARCH OF 2013 AND WITH 76,364 MILES ON THE CAR I EXPERIENCED WHAT HYUNDAI CATEGORIZED AS A CATASTROPHIC ENGINE FAILURE. THERE WAS NO INDICATION OF ANY PROBLEM, NO WARNING LIGHTS, THE ENGINE SPUN A ROD BEARING AND THREW A PISTON ROD THROUGH THE BLOCK. THE VEHICLE WAS TOWED TO A DEALERSHIP, ASSESSED AND DETERMINED THAT THE ENGINE WOULD REQUIRE REPLACEMENT. DURING THE REPAIRS, A LONG BLOCK ENGINE WAS PUT IN THE VEHICLE AND WHEN CRANKED AT THE DEALERSHIP, VIBRATED SO BAD THAT THEY DETERMINED THE REPLACEMENT ENGINE WAS NOT FUNCTIONAL. A 3RD ENGINE WAS PLACED IN THE CAR AND AT 85,960 MILES ON JULY 29, 2013 THE 3RD ENGINE DID THE SAME THING AS THE FIRST ENGINE, NO WARNING LIGHTS, NO INDICATION ANYTHING WAS WRONG, SPUN A ROD BEARING AND THREW THE SAME LOCATION CYLINDER PISTON ROD THREW THE BLOCK AND IN THIS CATASTROPHIC ENGINE FAILURE, THE CAR CAUGHT ON FIRE. FORTUNATELY IT DID PUT ITSELF OUT. VEHICLE WAS TOWED TO A DIFFERENT HYUNDAI DEALERSHIP, ASSESSED AND DETERMINED AN ENGINE REPLACEMENT WAS REQUIRED. HYUNDAI IS STILL UNABLE TO DETERMINE THE CAUSE FOR BOTH CATASTROPHIC ENGINE FAILURES. 24 HOURS AFTER THE VEHICLE WAS RETURNED W/ REPLACEMENT MOTOR, MY GARAGE FLOOR AND DRIVEWAY WERE COVERED IN MOTOR OIL. I WAS TOLD BY THE DEALERSHIP TO FILL THE OIL LEVEL AND DRIVE THE CAR IN FOR ASSESSMENT. IT WAS DETERMINED THAT THE OIL SENDING UNIT TUBE WAS NOT PROPERLY THREADED INTO THE ENGINE BLOCK, CAUSING TH

Steering
Filed Jan 15, 2014100 milesIL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING OVER 35 MPH, THE VEHICLE WOULD DRIFT INTO THE NEXT LANE ON EITHER SIDE AND WOULD NOT REMAIN IN A STRAIGHT LINE. THE ALIGNMENT WAS ADJUSTED BY THE DEALER ON THREE SEPARATE OCCASIONS BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100. UPDATED 02/27/14*LJ

Exterior Lighting
Filed Jan 13, 201414,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT SHE ATTEMPTED TO START HER VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE BRAKE LIGHT STOP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

Electrical System
Filed Jan 10, 201440,275 milesLA

THE CAR WOULD NOT START AND ALL THE ELECTRICAL COMPONENT LIGHTS CAME ON (EMERGENCY LIGHTS BLINKING, TURN INDICATORS, ELECTRONIC STABILITY CONTROL, BATTERY LIGHT INDICATOR, ETC.). THE HORN WAS BLARING ALSO AND THE KEY WAS IN MY POCKET. I THOUGHT I HIT THE EMERGENCY BUTTON BY ACCIDENT SO I PULLED OUT THE KEY AND HIT THE BUTTON OFF. IT WOULD NOT STOP. I TRIED STARTING THE CAR, BUT IT WOULD NOT. IT WENT OFF FINALLY. SO, I TRIED STARTING THE CAR AND ALL THE STUFF STARTED AGAIN. SO, I CAME HOME WHILE I COULD. THIS IS TOTALLY UNACCEPTABLE AND DANGEROUS. *TR

Electronic Stability Control (esc)
Filed Dec 30, 2013DE

ON DECEMBER 10, 2013 I WAS GETTING INTO MY CAR AND WHEN I PUT THE KEYS INTO IGNITION AND TURNED THE CAR ON THE EPS LIGHT CAME ON, SO I THEN WENT INTO THE GLOVE COMPARTMENT TO GET THE SONATA BOOK OUT TO SEE WHAT THAT MEANS THE STEERING WHEEL STARTED SHAKING VIOLENTLY. I WAS SO SCARED THAT THE CAR WAS GOING TO BLOW, I TURNED THE CAR OFF, AND TOOK THE KEYS OUT TO SEE IF IT WOULD STOP, BUT IT DIDN'T, IT WAS STILL SHAKING. I THEN HAD TO GET THE CAR TOWED TO PORTER HYUNDAI. THEY THEN RECALIBRATED THE STEERING ANGLE SENSOR AND CLEARED THE CODE. THEN ON SUNDAY DECEMBER 29, 2013 MY SON WAS DRIVING THE CAR AND WHILE HE WAS DRIVING THE EPS LIGHT CAME ON AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY AGAIN WHILE HE WAS DRIVING, IT WAS VERY HARD FOR HIM TO GET CONTROL OF THE VEHICLE. HE TRIED TURNING THE CAR OFF BUT THE WHEEL WAS STILL SHAKING. SO AFTER I HAD TO TAKE IT BACK DOWN TO PORTER HYUNDAI TODAY, THEY HAVE YET TO GET BACK WITH ME ABOUT THE MATTER. *TR

Engine
Filed Dec 6, 201333,500 milesNY

I BOUGHT MY 2011 HYUNDAI SONATA BACK IN FEBRUARY 2012 FROM ENTERPRISE CAR SALES AND EVER SINCE I BOUGHT IT I BEEN HEARING A KNOCKING SOUND IN THE FRONT END OF MY CAR WHILE IM DRIVING FROM MAYBE 10MPH TO 40MPH. BUT ON THE HIGHWAY WHEN I REACH SPEEDS OVER 50MPH I DON'T HEAR ANYTHING. I HAVE TAKEN IT TO THE DEALER NUMEROUS OF TIMES I HAVE HAD CERTIFIED MECHANICS CHECK IT AND THEY TOLD ME IT COULD BE ONE OF THE MOTOR MOUNTS BUT THE DEALER NEVER WANTED TO CHANGE IT THEY KEPT TELLING ME THE CAR WAS FINE. NOW ITS GOING TO BE A YEAR LATER AND MY CAR HAS THAT SAME KNOCKING SOUND IN THE FRONT BUT NOW ITS EXTREMELY LOUD. I CAN FEEL THE KNOCKING THROUGH THE STEERING TOO SO NOW I DON'T KNOW WHAT TO DO. *TR

EngineFire
Filed Dec 6, 201330,350 milesDE

ON THANKSGIVING EVENING NOVEMBER 28, 2013 @ 7:30 PM, MY 2011 HYUNDAI SONATA THAT I PURCHASED NEW, CAUGHT FIRE ON I 95 WHILE DRIVING IT. THE CAR HAS ONLY 30,350 MILES AND IS PROPERLY MAINTAINED AND GARAGE KEPT. THE VEHICLE HAD THE OIL AND FILTER REPLACED 5 DAYS EARLIER AND THERE ARE NO SIGNS OF ANY FLUIDS LEAKING IN THE GARAGE. THERE WERE NO WARNING LIGHTS THAT CAME ON AND THE TEMPERATURE GAUGE READ AS NORMAL UNTIL JUST BEFORE THE ENGINE SHUT OFF (THEN ALL THE DASH LIGHTS CAME ON) AND WE PULLED OVER ONTO THE SHOULDER OF A BUSY HIGHWAY AT NIGHT. I RAISED THE HOOD, SMOKE POURED OUT AND I COULD SEE SMALL FLAMES UNDER THE ENGINE. MINUTES LATER THE FLAMES WERE 20 FEET HIGH AND THE ENTIRE CAR BURNED UNTIL FIRE TRUCKS AND POLICE ARRIVED ON THE SCENE. THE VEHICLE IS A TOTAL LOSS. *TR

Engine
Filed Dec 5, 201366,000 milesCA

I AM REPORTING A THIRD INCIDENT THAT OCCURRED AFTER THE DATE OF THE EARLIER TWO INCIDENTS I PREVIOUSLY REPORTED IN MY EARLIER COMPLAINTS. AFTER THE PREVIOUS INCIDENT, HYUNDAI BURLINGAME (1025 ROLLINS ROAD, BURLINGAME, CA 94010), INSTALLED A NEW ENGINE AND INSTALLED A NEW FUEL INTAKE VALVE. ON OCTOBER 19, 2013, THE SECOND REPAIR WORK WAS COMPLETED AND I PICKED UP THE CAR. ON DECEMBER 4, 2013, I WAS DRIVING THE CAR ON US 101, NORTHBOUND TRAVELING APPROXIMATELY 70 MPH WHEN THE CAR BEGAN TO MAKE LOUD CLANGING NOISES AND VIOLENTLY SHAKE AND SHUDDER AND THE ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OFF THE HIGHWAY JUST AS THE CAR AGAIN EXPERIENCED A CATASTROPHIC ENGINE FAILURE. AS THE ENGINE FAILED, THE POWER TO THE STEERING WENT OUT AND THIS MADE THE CAR DIFFICULT TO MANEUVER. THE CAR WAS TOWED TO HYUNDAI BURLINGAM AND IS AWAITING REPAIR. *TR

Structure › Frame and Members › Underbody Shields
Filed Dec 4, 201360,800 milesTN

A WELD HOLDING THE FRONT SUBFRAME ASSEMBLY TO THE MAIN FRAME FAILED, ALLOWING THE SUBFRAME TO SEPARATE FROM THE FRAME. THIS STRESS CAUSED THE SWAY BAR LINK END TO BREAK, CAUSING REDUCED CORNERING STABILITY, TRACTION, AND A LOUD THUMPING SOUND WHEN THE CAR EXPERIENCES WEIGHT SHIFTS TO THE LEFT FRONT WHEEL. THE SERVICING DEALER INFORMS ME THE CAR IS UNSAFE TO DRIVE IN ITS CURRENT CONDITION. *TR

Vehicle Speed Control
Filed Dec 3, 2013104,400 milesCA

WHILE DRIVING AT 65MPH ON HIGHWAY, THERE WAS A SUDDEN LOSS OF ACCELERATION. IT WAS AS IF I HAD LET GO OF THE GAS PEDAL. OF COURSE THE PEDAL WAS AT THE SAME POSITION AND DID NOT CHANGE. I LET GO OF THE PEDAL AND REPRESSED IT AND NOTICED THAT I GOT MY POWER BACK. IT DOES THIS INTERMITTENTLY FOR THE LAST TWO MONTHS.NO CODE ERRORS APPEARING ON DASH OR OBD READING. WILL HAPPEN AT ANY GIVEN SPEED. OTHER ISSUE IS THE DRIVER SIDE BREAK LIGHT WILL WORK FOR A FEW WEEKS AND THEN BURN OUT, IN WHICH IT WILL LEAVE THE REMAINING CENTER AND PASSENGER BRAKE LIGHT PERMANENTLY ON WHILE THE HEADLIGHTS ARE TURNED ON. SO IT APPEARS THAT I AM BREAKING BUT I AM NOT. ONLY TEMPORARY FIX IS TO REMOVE THE LEFT BULB FROM ITS SOCKET. *TR

Exterior Lighting
Filed Dec 1, 201328,000 milesCA

NOV. 21, 1013 EXTERIOR LIGHTING TAIL LIGHT. I AM THE ORIGINAL OWNER OF A 2011 HYUNDAI SONATA (APPROX 28,000 MILES). I WALKED OUT TO MY PARKED CAR AND NOTICED THAT THE DRIVERS SIDE REAR TAIL LIGHT WAS HANGING BY SOME WIRES. I HAD PASSENGERS IN THE CAR AND THERE WAS NO IMPACT , ACCIDENT, OR ANYTHING ELSE TO CAUSE THE TAIL LIGHT TO POP OFF AND HANG BY SOME THREADS. UPON FURTHER INSPECTION I COULD SEE THAT THE PLASTIC STUDS WERE BROKE AND THE METAL STUD WAS DETACHED OR NEVER ATTACHED. THE FOLLOWING DAY I TOOK IT TO THE LAGUNA NIGUEL HYUNDAI DEALERSHIP THAT I PURCHASED IT FROM. ONE THE SERVICE ADVISORS ,346, CAME OUT AND LOOKED AT THE TAIL LIGHT. .HE SAW PLASTIC PIECES AROUND THE SCREWS THAT WERE CRACKED AND BROKEN OFF WHICH CAUSED THE TAIL LIGHT TO DISLODGE AND FALL OFF. HE SAID THAT I WAS FAULT AND HE WROTE ME AN ESTIMATE FOR $248.00. I AM OBVIOUSLY NOT AT FAULT. THE DEALERSHIP TAPED THE TAIL LIGHT ONTO THE BODY FRAME. I WAS VERY LUCKY THAT THE TAIL LIGHT DID NOT FALL OFF ,I DID NOT CAUSE AN ACCIDENT, IT WAS RAINING, AND THAT I WAS NOT PULLED OVER BY THE POLICE. I PHONED HYUNDAI TO FILE A CASE. I RECEIVED A PHONE CALL FROM THE DEALERSHIP ON 11/28/13. I WAS TOLD TO BRING THE CAR IN SO THAT THE SERVICE MANGER, [XXX] COULD LOOK AT THE CAR (VERY IN CONVENIENT, THE CAR HAD BEEN AT THEIR DEALERSHIP 3 DAYS PRIOR FOR SEVERAL HOURS WHILE THEY SERVICED 3 MORE RECALLS FOR THIS VEHICLE). [XXX] BASICALLY DID NOTHING EXCEPT WALK OUT TO THE CAR. HE DID NOT TAKE THE TAPE OFF TO INSPECT THE PROB

Exterior Lighting
Filed Dec 1, 201328,159 milesCA

HYUNDAI SONATA 2011 PUSH BUTTON START. I AM THE ORIGINAL OWNER OF THE VEHICLE. YESTERDAY I WENT INTO MY CAR AND PROCEEDED TO START MY CAR. I HAD TO PUSH THE START BUTTON THREE TIMES BEFORE IT ACTUALLY STARTED UP. THIS HAPPENED TWICE WITHIN 2 HOURS. 5 DAYS PRIOR MY VEHICLE HAD BEEN TO THE HYUNDAI DEALERSHIP FOR THE RECALL ON THE STOP LAMP SWITCH. AN EXISTING RECALL (NHTSA CAMPAIGN NUMBER: 13V113000) INDICATES THAT FOR THE 2011 HYUNDAI SONATA THE STOP LAMP SWITCH MAY NOT FUNCTION CORRECTLY. THEY, THE DEALERSHIP,PERFORMED THE SERVICE AND REPLACED THE STOPLAMP SWITCH. AS RESULT MY CAR IS EXPERIENCING INTERMITTENT SWITCH POINT CONTACT WITH THE PUSH-BUTTON START. THIS IS CRAZY. *TR

Engine
Filed Nov 26, 201378,000 milesPA

NO OIL IN THE ENGINE. NO INDICATION OF OIL LEAKAGE. NO LOW OIL PRESSURE OR LOW OIL LIGHT INDICATING THERE WAS A PROBLEM WITH LOW OIL. THE HYUNDAI DEALERSHIP HAS TOLD ME I NEED A NEW ENGINE. THE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THE CAR UNTIL THE CAR SUDDENLY STOPPED FUNCTIONING. THIS IS A PROBLEM WITH THIS AUTOMOBILE. I'VE SEEN THE SAME TYPE OF COMPLAINTS ON THE INTERNET. THE HYUNDAI SONATA SHOULD BE RECALLED TO FIX THE MALFUNCTIONING WARNING SYSTEM INDICATING THAT THERE IS A PROBLEM WITH LOW OIL PRESSURE OR LOW OIL LEVEL. *TR

Visibility › Sun/Moon Roof Assembly
Filed Nov 21, 201337,987 milesFL

I WAS DRIVING ON THE HIGHWAY HEARD WHAT SOUND LIKE AN EXPLOSION. ALMOST WRECK THE VEHICLE FROM THE NOISE IT MADE. MY CHILDREN STARTED TO SCREAM AND CRY. THEN I HEARD GLASS FLYING OFF MY CAR. PULLED OVER TO SEE THE SUNROOF WAS SHATTERED INTO A MILLIONS PIECES. I CALL HYUNDAI AND WAS TOLD THE ONLY SUNROOF RECALL THEY HAVE IS FOR THE VELOSTER WHICH FROM WHAT I WAS TOLD WAS THE SAME THING THAT HAPPENED TO ME. I HAVE NOT RECEIVED A CALL BACK FROM THE DEALERSHIP IN REGARDS TO MY CONCERNS ABOUT THIS ISSUE. *TR

Electrical System
Filed Nov 17, 201350,000 milesPA

WHILE DRIVING TO WORK MY INSTRUMENT PANEL AND GAUGES STARTED FLASHING, MY SPEEDOMETER AND RPM ODOMETER WOULD "JUMP" FROM 0 RPM AND 0 MPH TO 2500 RPM AND 70 MPH "BOUNCING" BETWEEN THOSE READINGS. THERE HAD BEEN A RECALL ON THE STOP LAMP SO I TOOK MY CAR IN TO GET THIS REPLACED EXPLAINING WHAT MY CAR AS DOING. THE HYUNDAI DEALER "CONFIRMED" THAT THIS ISSUE WAS THE CAUSE. AFTER HAVING THE STOP LAMP REPLACED IT DID NOT DO IT AGAIN FOR A FEW MONTHS. ON 10/29/2013, 10/30/2013 AND 11/01/2013 IT BEGAN TO DO THE EXACT SAME THING. WHEN I TOOK IT BACK IN THEY RAN A DIAGNOSTIC COSTING ME $100 DOLLARS, WHICH THEY THEN "INFORMED" ME THAT IT WAS THE INSTRUMENT CLUSTER. SO I SPENT $1377 TO REPLACE IT (OF COURSE I WAS 2,000 MILES OUTSIDE OF THE WARRANTY AT THIS POINT AS MY HUSBAND DID NOT THINK IT NECESSARY TO GET THE EXTENDED ONE WHEN WE PURCHASED IT), I FINALLY GOT MY CAR BACK ON WEDNESDAY 11/13/2013 AND IT SEEMED FINE UNTIL TODAY 11/17/2013 WHEN IT STARTED DOING IT AGAIN. NOT ONLY DID I HAVE TO DEAL WITH A COMPLETE LACK OF PROFESSIONALISM FROM THE DEALERSHIP BUT MY CAR IS STILL NOT FIXED. *TR

Power Train
Filed Nov 15, 201341,500 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND EXHIBIT A LOUD BANGING NOISE WHEN DRIVING VARIOUS SPEEDS. THE DEALER PERFORMED A DIAGNOSTIC AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE TRANSMISSION COULD BE REPLACED UNDER WARRANTY WITH A REFURBISH TRANSMISSION. THE TRANSMISSION WAS NOT REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 41,500.

Engine
Filed Nov 13, 201352,400 milesVA

THE CAR WOULD NOT START, BATTERY IS THREE WEEKS OLD. THE CAR WAS BROUGHT IN TO THE DEALERSHIP BY TOW AND WAS REPAIRED AND RETURNED TO ME ON 11/11/2013. I WAS TOLD AT THE TIME THAT IT WASN'T THE STARTER,IT WAS THE STARTER LEVER. THE EVENING OF 11/11/2013 THE CAR WOULDN'T START ON THE FIRST TRY , BUT DID AFTER THE SECOND. ON 11/12/13 THE CAR FAILED TO START UNTIL THE FOURTH TRY. I CALLED AND THE DEALER SAID TO BRING IT BACK IN, I DID ON THE MORNING OF 11/13/13, IN PREPARING TO LEAVE FOR THE DEALERSHIP FROM MY WORK LOCATION THE CAR AGAIN FAILED TO START THREE TIMES AND FINALLY STARTED ON THE FOURTH TRY. NO CAR IN MY FAMILY HAS EVER HAD A STARTER ISSUE LIKE THIS IN A CAR THAT IS LESS THEN THREE YEARS OLD. *TR

Service Brakes
Filed Nov 12, 201339,000 milesMI

PURCHASED 2011 SONATA GLS NEW N JULY 2010. WITH 40,000 MILES ON THE CAR, NOW IT MAKES STRANGE BANGING, METAL ON METAL, SOMETHING LOOSE SOUND FROM FRONT PASSENGER SIDE OF THE CAR WHEN BRAKING. THIS SOUND IS MUCH LOUDER WHEN MAKING HARD LEFT TURN, LIKE GETTING OUT OF A SHOPPING CENTER TO BUSY ROAD TO TAKE A LEFT TURN. WILL TAKE IT TO THE DEALERSHIP AND SEE WHAT THEY SAY. I WASN'T EXPECTING THIS KIND OF ISSUE ONLY AFTER 3 YEARS AND AROUND 40,000 MILES. *TR

Steering
Filed Nov 4, 201364,000 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED STATED THAT WHILE TURNING AT VARIOUS SPEEDS, HE HEARD A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE WHO STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10V457000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Exterior Lighting
Filed Nov 3, 20135,000 milesNY

IN APRIL 2013 I DROVE FROM SUFFERN,NY TO BRIDGEWATER,NJ;I SET THE ALARM AND WENT INSIDE. TWENTY MINUTES LATER, I WENT BACK OUTSIDE ONLY TO DISCOVER THE TAILLIGHT ON THE PASSENGER SIDE HANGING OUT BY THE WIRES. NOONE WAS HOME IN AREA AND THERE WERE NO MARKS ON THE CAR- MY ALARM NEVER WENT OFF A YEAR PRIOR (NOT SURE OF THE EXACT DATE) IN A PARKING LOT =WHEN I WENT INTO A BUILDING TO PLAY BINGO, THE TAILLIGHT WAS FINE WHEN I RETURNED TO THE CAR A FEW HOURS LATER THE TAILLIGHT ON THE DRIVER SIDE WAS HANGING OUT (AGAIN HANGING BY THE WIRES) BOTH TIMES I BROUGHT MY CAR TO HYUNDAI BECAUSE I FELT IT WAS A DEFECT IN THE CAR BUT THEY INSISTED IT WAS VANDALISM AND MADE ME PAY APPROX. $300 TO GET A NEW ONE. THERE IS NO WAY SOMEONE COULD TAKE THIS TAILLIGHT OUT WITH NOT ONE MARK ON THE CAR AND IT NEVER CAUSED MY ALARM TO GO OFF. HYUNDAI INSISTED BECAUSE INSIDE THE SCREWS WERE BROKEN TO HOLD IT IN,' THAT IT HAD TO BE VANDALISM AND REFUSED TO DO ANYTHING FOR ME=I EVEN CALLED THE CORPORATE OFFICE.' IF YOU DO A SEARCH OF HYUNDAI SONATA 2011 HANGING TAILLIGHTS, LOTS OF SITES WITH COMPLAINTS.THIS IS A DEFECT IN THIS MODEL OF THE CAR AND NEEDS TO BE REPAIRED AND RECALLED.IT IS VERY DANGEROUS, MINE FELL OUT WHILE PARKED BUT MANY OTHERS FELL OUT WHILE DRIVING AT HIGH SEEDS AND COULD HAVE CAUSED SEVERE ACCIDENTS.I CANT AFFORD TO FIX THE 2ND SIDE AND HAVE IT TAPED INTO PLACE- I SHOULD GET REFUNDED FOR WHAT I PAID FOR THE FIRST SIDE.HERE ARE LINKS TO SITES WITH OTHER COMPLAINTS. HTTP://WWW.CARPROBLEM

Exterior Lighting
Filed Oct 31, 201332,293 milesTX

THE PASSENGER REAR TAIL LIGHT FELL OUT OF THE HOUSING UNIT. THERE WAS NO NOISE OR ISSUE BEFORE HAND & IT WASN'T NOTICED UNTIL I CAME TO A COMPLETE STOP AT MY DESTINATION WHERE I SAW IT HANGING ALONG THE SIDE OF THE CAR. I PUSHED IT BACK INFO THE HOUSING UNIT AS FIRMLY AS I COULD AND CONTINUED INTO MY APPOINTMENT. UPON LEAVING, I INSTINCTIVELY LOWERED MY SPEED TO 45-50 MPH WHEN I HEARD A THUD ABOUT 20 MILES FROM WHERE I FIRST NOTICED IT HAD FALLEN OUT. THE TOTAL UNIT HAD THEN BROKE LOOSE FROM THE HOUSING, THE WIRING CAME UNDONE & THE LIGHT FIXTURE CRASHED INTO THE HIGHWAY (60 MPH SPEED LIMIT) WHERE THE AUTOMOBILE BEHIND ME HAD TO SWERVE TO AVOID THE FIXTURE HITTING HIS VEHICLE, AS IT BOUNCED AROUND ON THE PAVEMENT BECAUSE OF THE DROPPING. *TR

Engine
Filed Oct 29, 201344,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ENGINE WOULD HAVE TO BE REPLACED DUE TO OIL SLUDGE . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Structure › Body
Filed Oct 29, 2013700 milesCA

I PURCHASED THE CAR IN MARCH 2011. INAPRIL,2011 THE FRONT BUMPER CAME OFF THE CLIP AND I HAVE TO REPLACE THE BUMPER AT COST OF $ 1000. SUBSEQUENTLY, THIS HAS HAPPENED TWICE REQUIRING REPLACEMENT OF FRONT BUMPER. THE CAR IS DESIGNED WITH FRONT END VERY LOW AND THE BUMPER IS HOLD BY A SINGLE CLIP WHICH MAKES IT EASIER FOR IT TO COME OFF EVEN WHEN CAR IS BEING PARKED AND IF IT HITS PARKING CEMENT MARKER. HYUNDAI DEALER REFUSES TO FIX PROBLEM UNDER WARRANTY AND SO FAR I HAVE SPENT $3000. *TR

Structure › Body
Filed Oct 28, 201329,715 milesNC

COMPLAINTANT WALKED OUT OF HOME TO VEHICLE. UPON APPROACHING VEHICLE, COMPLAINTANT NOTICED THAT THE LEFT REAR BRAKE LIGHT HOUSING (DRIVER'S SIDE) WAS DETACHED, AND STICKING OUT ABOUT 1 INCH FROM THE VEHICLE. COMPLAINTANT CAREFULLY SLID THE HOUSING BACK INTO ITS CAVITY, WHERE IT STAYED. COMPLAINTANT THEN DEPARTED. ABOUT 3 DAYS LATER, COMPLAINTANT NOTICED THAT THE HOUSING WAS AGAIN DETACHED FROM THE VEHICLE, AND AGAIN SLID IT BACK INTO PLACE. OVER TIME, THE COMPLAINTANT REPEATED RETURNING THE HOUSING INTO THE CAVITY THREE (3) ADDITIONAL TIMES. WHEN THE COMPLAINTANT WAS CONFRONTED WITH A 5TH EVENT OF THE HOUSING DETACHING FROM THE VEHICLE, COMPLAINTANT SHINED A FLASHLIGHT DOWN INTO THE CAVITY, AND SAW THAT THE HOUSING MOUNTING SOCKETS WERE FRACTURED/SHATTERED, AND NONE OF THE SEVERAL MOUNTING STUDS/BOLTS WERE ATTACHED. BUT, THE STUDS/BOLTS WERE STILL ATTACHED TO THE VEHICLE SHELL. THE ONLY THING HOLDING THE HOUSING ASSEMBLY ONTO THE CAR, WERE THE WIRES TO THE BRAKE LIGHT, BACK-UP LIGHT, AND TURN SIGNAL LIGHT. NO SURFACE SCRATCHES, NOR BODY DAMAGE EXPERIENCED. AFTER INSPECTING THE DEFECTIVE HOUSING, COMPLAINTANT SURMISED THAT HYUNDAI TAIL LIGHT HOUSING IS MADE OF HARD, BRITTLE PLASTIC, WHICH SHATTERS WHEN OVERLY TIGHTENED AT FACTORY, OR DUE TO THE VIBRATION OF THIS OVERLY HARD RIDING VEHICLE. ADDITIONALLY, COMPLAINTANT NOTICED WHEN VEHICLE WAS PURCHASED NEW, THAT THE DRIVER'S SIDE TAIL LIGHT WAS NOT FLUSH WITH THE REAR TRUNK GATE, AND WAS EXTENDED OUTWARD ABOUT 1/4 INCH. THE LIGH

Unknown or Other
Filed Oct 26, 20131,025 milesDC

UNINTENTIONAL AUTOMATIC DOWN SHIFT FROM DRIVE TO FIRST GEAR WHEN SHIFT LEVER IS FIRMLY IN DRIVE POSITION. 2011 HYUNDAI SONATA LIMITED TURBO 2.0T - VEHICLE WILL AUTOMATICALLY (ON ITS OWN) SHIFT GEARS FROM "DRIVE" WHILE SHIFT LEVER IS IN THE "DRIVE" POSITION DOWN TO 1ST GEAR TYPICALLY WHEN DRIVING BETWEEN 5-10 MPH, OCCASIONALLY SOMETIMES AT SLIGHTLY HIGHER SPEEDS. THE ONLY REMEDY I HAVE FOUND IS TO TAP THE SHIFT LEVER TO THE LEFT AND USE THE SHIFTRONIC SHIFTING TO MANUALLY SHIFT FROM FIRST GEAR BACK UP TO DRIVE. HAVE EXPLAINED TO TWO SEPARATE CAR DEALERSHIPS WHO HAVE MERELY DISMISSED IT AS A POSSIBLE SOFTWARE GLITCH, NOT EVEN ALLOWING ME TO ATTEMPT TO REPRODUCE THIS PROBLEM, NOR EVEN ATTEMPTING TO TEST DRIVE IT TO SEE IF THEY CAN OBSERVE THE UNINTENTIONAL UNINTENDED AUTOMATIC DOWN SHIFT PROBLEM FROM "D" DRIVE TO "1ST" FIRST GEAR THEMSELVES.

Steering
Filed Oct 25, 201367,382 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS: 10V426000 (STEERING) AND 10V457000 (STEERING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING COLUMN AND FRONT DRIVER'S SIDE AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,382. UPDATED 12-26-13 *BF

Engine and Engine Cooling
Filed Oct 22, 2013500 milesVA

THE CAR RANDOMLY STALLED AT TRAFFIC LIGHTS FOR ABOUT TEN TIMES NOW THROUGHOUT MY 3.5 YEARS' OWNERSHIP. I BOUGHT MY CAR IN MARCH 2010. WITHIN ONE MONTH, THE ENGINE STALLED WHEN BRAKING TO A FULL STOP AT TRAFFIC LIGHT. THE DEALER COULDN'T REPRODUCE THE PROBLEM. ONE MONTH LATER, MY CAR CUT OFF AGAIN WHILE SITTING AT TRAFFIC LIGHT. ANOTHER ONE OR TWO MONTHS LATER, IT HAPPENED THE THIRD TIME. THE DEALER KEPT MY TOWED CAR FOR TWO WEEKS BUT HAD NO CLUE. FROM THEN ON, I JUST GAVE UP. ONE DAY, WHEN IT SAT AT TRAFFIC LIGHT, THE CAR SHOOK A LITTLE LIKE SOMEONE HIT ME. THE OTHER DAY, THIS HIT-LIKE SHAKE HAPPENED AGAIN WHILE AT TRAFFIC LIGHT. THIS TIME, THE CAR EVEN SHOOK SEVERAL TIMES DURING DRIVING AFTER LEAVING THAT TRAFFIC LIGHT, WITH THE CHECK ENGINE LIGHT BLINKING IN ACCORDANCE WITH THE SHAKE. ON THE FOLLOWING DAY, MY CAR FINALLY STALLED AGAIN AT A TRAFFIC LIGHT. EXCEPT THE FIRST ONE, ALL OTHER OCCURRENCES HAPPENED WHILE THE CAR SAT AT TRAFFIC LIGHT AND I STEPPED ON THE BRAKE PEDAL. AFTER I RESTARTED THE CAR, IT COULD RUN SMOOTHLY FOR AT LEAST ONE MONTH. GIVEN THE OCCURRENCE FREQUENCY, THE CHANCE TO REPRODUCE THE PROBLEM AT DEALERSHIP IS ALMOST ZERO. AND THEY REFUSED TO LEND ME THEIR COMPUTER THAT I COULD HOOK UP TO THE CAR TO RECORD DRIVING DATA. I HAD ALSO CONTACTED HYUNDAI CUSTOMER AFFAIRS. ALL THEY CAN DO WAS JUST SEND ME TO THE DEALER AND CLOSE THE TICKET. RECENTLY, THE CAR STALLED AGAIN DURING A LOW-SPEED DRIVING. THE CAR LOST DRIVING POWER COMPLETELY WITH CHECK ENGINE LIGHT O

Engine
Filed Oct 21, 201336,000 milesNJ

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPLACED THE THROTTLE, WHICH DID NOT REMEDY THE STALLING FAILURE AND THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER REPLACED THE FUEL SYSTEM AND TIGHTENED THE OIL PAN HOWEVER, THE REPAIR ALSO DID NOT REMEDY THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER A THIRD TIME HOWEVER, THE DEALER COULD NOT DETECT A CODE REGARDING THE STALLING FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER, WHO SENT A TECHNICIAN FROM THE REGIONAL OFFICE BUT THE TECHNICIAN ALSO COULD NOT DETERMINE A DEFECT AFTER DRIVING THE VEHICLE FOR 14 MILES. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 36,000.

Structure › Body
Filed Oct 16, 201344,000 milesPA

SCRAPPED A CURB PULLING INTO A PARKING SPOT. BUMPER CLIPS BROKE. ELECTRICAL TAPE INSIDE THE WHEEL WELL IS HOLDING IT TOGETHER JUST AS GOOD AS THE CLIP...REALLY TAPE. READ SO MANY ONLINE REVIEWS ABOUT PEOPLE NOT HITTING ANYTHING OR TRAFFIC CONES AND THEY BREAK. IMAGINE IF YOU ACTUALLY NEEDED THE BUMPER TO PROTECT YOU. I PURCHASED THIS CAR THINKING IT WAS SAFE.....REALLY CONCERNED IF IT IS NOW. AS THE GOVERNING BODY YOU NEED TO GET INVOLVED. HYUNDAI KNOWS ITS A PROBLEM, BUT THEY ARE NOT RECALLING IT. THIS IS A CONCERN AND WITH SO MANY OF THE ROAD THERE ARE A LOT OF LIVES AT RISK. *TR

EngineCrash1 injured
Filed Oct 9, 201344,000 milesGA

THE AUTO ON SEVERAL, SPORADIC OCCASIONS HAD AN ACCELERATION PROBLEM, WHILE SITTING STILL IN TRAFFIC. WHILE SITTING STILL IN TRAFFIC, THE RPMS WOULD START TO INCREASE, GOING TO 6000 RPMS BEFORE I GEARED IT BACK DOWN AND SHUT THE ENGINE OFF. I TOOK IT TOO THE DEALER ON SEVERAL OCCASIONS, THEY KEPT IT COUPLE OF DAYS EACH TIME, THEY TOLD ME, THEY COULD FIND NOTHING WRONG, AND GO AHEAD AND DRIVE IT, IF IT HAPPENED AGAIN, BRING IT BACK, SENDING ME AWAY IN A UNSAFE VEHICLE. THE LAST TIME, DATE MENTIONED ABOVE, A SERVICE TECHNICIAN TEST DROVE MY CAR, THE ACCELERATION PROBLEM OCCURRED, AND HE TOTALED OUT MY VEHICLE. I WAS NOT NOTIFIED UNTIL 2 DAYS LATER THAT MY VEHICLE HAD BEEN IN A ACCIDENT. I WAS TOLD, IT HAPPENED THE NIGHT BEFORE, I WAS NOTIFIED ON SEPT 13, 2013, THAT WOULD HAVE THE ACCIDENT OCCURRING ON SEPT.12,2013, WHEN IN FACT IT OCCURRED ON SEPT. 11, 2013. I HAVE SEARCHED AND FOUND ON SEVERAL OCCASIONS THAT THIS VEHICLE, DID INDEED, HAVE ACCELERATION PROBLEMS, WHICH THE DEALER HAD INFORMED ME, HAD NEVER HAPPENED BEFORE. THE VEHICLE, SHOULD HAVE BEEN DIAGNOSED AND THE PROBLEM FIXED, THE FIRST TIME, INSTEAD OF THE DEALERSHIP, SENDING ME AWAY EACH TIME IN A UNSAFE VEHICLE. VERY UNETHICAL OF THE DEALER, FOR TELLING LIES ABOUT THE CAR,AND, THE CORRECT DATE THE INCIDENT OCCURRED, NOT NOTIFYING ME FOR 2 DAYS, THAT IT OCCURRED, AND.NOT FIXING THE PROBLEM, AS SHOULD HAVE BEEN EXPECTED OF THEM, THE FIRST TIME IT OCCURRED, AND SENDING ME AWAY EACH TIME IN A UNSAFE VEHICLE. *TR

Vehicle Speed ControlCrash1 injured
Filed Oct 8, 201336,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC LIGHT, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT MENTIONED THAT HE FELT AS IF THE VEHICLE WANTED TO LUNGE FORWARD EVERY TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE FAILURE RECURRED WHILE BEING TEST DRIVEN AND THE VEHICLE INDEPENDENTLY ACCELERATED UP AN EMBANKMENT, CRASHED INTO A TREE AND THEN ROLLED OVER. THE TECHNICIAN SUSTAINED MINOR INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 44,500.

EngineFire
Filed Oct 4, 201360,000 milesCA

I AM REPORTING A SECOND INCIDENT THAT OCCURRED AFTER THE DATE OF THE FIRST INCIDENT I PREVIOUSLY REPORTED IN MY EARLIER COMPLAINT. AS NOTED IN MY EARLIER COMPLAINT, THE CAR HAD EXPERIENCED CATASTROPHIC ENGINE FAILURE. I HAD THE CAR TAKEN FOR REPAIR TO THE HYUNDAI LICENSED DEALER AND AUTOMOTIVE REPAIR SERVICE CENTER OPERATED BY HYUNDAI BURLINGAME (1025 ROLLINS ROAD, BURLINGAME, CA 94010). THE REPAIR CENTER EXPLAINED THE ENGINE WOULD HAVE TO BE COMPLETELY REPLACED AND SO WOULD THE FUEL INTAKE VALVE. A NEW ENGINE AND INTAKE VALVE WERE INSTALLED IN THE CAR. ON 10/2/2013, THE REPAIR WORK WAS COMPLETED AND MY SPOUSE PICKED UP THE CAR AND RETURNED TO OUR RESIDENCE. ON 10/3/2013, MY SPOUSE WAS DRIVING THE REPAIRED CAR TO WORK DURING THE MORNING COMMUTE ON SOUTHBOUND I-280 IN THE BAY AREA WHEN THE CAR BEGAN TO MAKE LOUD CLANGING NOISES AND VIOLENTLY SHAKE AND SHUDDER. MY SPOUSE WAS ABLE TO PULL OF THE HIGHWAY JUST AS THE CAR AGAIN EXPERIENCED CATASTROPHIC ENGINE FAILURE AND THE ENGINE BEGAN RELEASING VERY HEAVY DARK SMOKE. AS THE ENGINE FAILED, THE POWER TO THE STEERING WENT OUT AND THIS MADE THE CAR DIFFICULT TO MANEUVER. THE CAR WAS TOWED TO THE NEAREST AUTHORIZED HYUNDAI DEALER AND SERVICE REPAIR CENTER, STEVENS CREEK HYUNDAI (4425 STEVEN CREEK BLVD., SANTA CLARA, CA 95051). STEVENS CREEK HYUNDAI OPENED THE HOOD OF THE CAR AND EXAMINED THE ENGINE. STEVEN CREEK HYUNDAI TOLD MY SPOUSE THERE WAS A HIGH PRESSURE GASOLINE LEAK AND GASOLINE HAD BEEN SPURTING ON THE HOT ENGINE AND ALSO TH

Steering
Filed Oct 1, 201375,500 milesGA

WHILE DRIVING AT APPROXIMATELY 10MPH I HEARD A RATTLE FROM THE FRONT OF THE CAR. I SUSPECTED IT WAS SUSPENSION RELATED BUT THEN NOTICED THERE WAS SOME PLAY IN THE STEERING. TURNING THE STEERING WHEEL LEFT AND RIGHT JUST SLIGHTLY CAUSES THE SOUND TO OCCUR. ON THE NHTSA WEBSITE I FOUND THERE WAS A RECALL FOR STEERING ISSUES FOR MY YEAR AND MODEL CAR. I TOOK IT TO KEY HYUNDAI IN JACKSONVILLE AND THEY VERIFIED THE STEERING COLUMN AND INTERMEDIATE SHAFT WERE THE SOURCE. MY CAR IS NOT INCLUDED IN THE RECALL EVEN THOUGH IT HAS THE EXACT ISSUE. THE DEALER WANTS $1310.75 TO REPAIR MY 2 YEAR OLD CAR. *TR

Engine
Filed Sep 25, 201360,000 milesCA

MY SPOUSE WAS DRIVING ON INTERSTATE 280 SOUTHBOUND IN THE BAY AREA DURING THE MORNING COMMUTE WHEN AN ENGINE ROD CAME LOOSE AND PUNCTURED A WHOLE IN THE ENGINE CAUSING CATASTROPHIC ENGINE FAILURE. THE ENGINE FAILURE LED TO LOSS OF POWER TO THE STEERING AND BRAKES AND THE CAR COASTED OFF THE INTERSTATE EXIT RAMP AND EVENTUALLY CAME TO A STOP AFTER THE EMERGENCY BRAKE WAS ENGAGED. THE CAR HAS CONSISTENTLY RECEIVED REGULAR MAINTENANCE FROM THE LOCAL AUTHORIZED HYUNDAI DEALER AND CAR SERVICE PROVIDER. THERE WAS ABSOLUTELY NO WARNING BEFORE THE ENGINE FLEW APART. THIS WAS A VERY DANGEROUS INCIDENT THAT COULD HAVE LED TO THE DEATH OF THE DRIVER, ANY PASSENGERS, AND OTHER DRIVERS AND PASSENGERS OF NEARBY CARS. *JS

Steering
Filed Sep 23, 20132,000 milesVA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE POWER STEERING AND ESC WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 70,000.

Electrical System
Filed Sep 23, 2013ID

LAST NIGHT, I WAS TOLD, I HAD LEFT A DOME LIGHT ON. AFTER SEVERAL ATTEMPTS TRYING TO GET IT OFF. THOUGHT I HAD IT OFF, LOCKED CAR ALL LIGHTS WERE OFF WHEN I LEFT IT. COME OUT THIS MORNING TO HEAD TO WORK AND IT WOULD NOT START. THIS IS NOT MY FIRST INCIDENT. IF I LEAVE THE KEYS IN THE CAR IT KILLS IT? I USE TO DO THIS WITH MY BMW AND NO PROBLEMS AT ALL. WHY DOES IT SUCK THE LIFE OUT OF MY BATTERY? THIS MORNING, THO I DONT UNDERSTAND. I HAD ALL THE LIGHTS OFF,,,I THOUGHT. DO NOT KNOW WHAT DRAINED IT. IS THE BATTERY A CHEAP BATTERY? DO I NEED TO CHANGE IT OUT? ITS JUST A 2011, THOUGHT SHOULD LAST LONGER. ANY OTHER ISSUES WITH DEAD BATTERY?

Steering
Filed Sep 23, 201315,142 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA GLS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING COLUMN WOULD MAKE A LOUD CLUCKING NOISE. IN ADDITION, THE VEHICLE HAD BECOME ROUGH TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE STEERING COLUMN WAS NOT WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,142.

Exterior Lighting
Filed Sep 20, 201319,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLAMP WAS LOWER THAN THE DRIVER'S SIDE HEADLAMP, CAUSING THE HEADLIGHTS NOT TO PROVIDE ILLUMINATION AT A GREATER DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADJUSTED THE HEADLAMPS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 19,000. ..UPDATED 12-26-13 *BF THE CONSUMER STATED THE LIGHTS WERE ADJUSTED AS HIGH AS POSSIBLE, WHICH HELPED THE LIGHTING WHILE DRIVING AT NIGHT.

Power Train
Filed Sep 19, 201330,000 milesMD

THE TRANSMISSION TEMPERATURE SENSOR (AND/OR ASSOCIATED WIRELESS HARNESS) FAILED. WE HAD THIS HAPPEN TO TWO 2011 HYUNDAI SONATAS IN A 4-WEEK SPAN (THIS ONE A 6-CYLINDER, THE OTHER A 4-CYLINDER WITH 15,500 MILES ON IT). THAT CAUGHT OUR ATTENTION, PROMPTED US TO REPORT IT. THIS ONE MIMICKED A HESITATE & SURGE. THE OTHER ONE DID THAT, THEN BECAME UNDRIVABLE. DEALERS REPLACED UNDER WARRANTY IN BOTH CASES. *TR

Seat BeltsCrash
Filed Sep 16, 201317,000 milesPA

ON 9/3/2013 MY CAR WAS HIT IN AN ACCIDENT AND THE DRIVER SIDE SEAT BELT DISCONNECTED FROM THE DOOR PANEL WHICH LEFT ME UNPROTECTED. I EXPERIENCED SHOULDER PAIN AND WAS TAKEN TO THE HOSPITAL FOR XRAYS NOTHING WAS BROKEN BUT IT TOOK ME A COUPLE OF WEEKS TO BE RELIEVED OF THE PAIN. *TR

Power Train
Filed Sep 15, 201338,900 milesCT

MY CAR WAS JUST SERVICED FOR EXCESSIVE NOISE OCCURRING WHEN I WOULD MAKE TURNS AS IF THE CAR COULD NOT GRIP THE ROAD. I BROUGHT THE CAR TO THE DEAL AS WAS TOLD THE ALIGNMENT MUST BE OFF, ONLY TO FIND THAT THERE WAS A RECALL THAT I WAS NEVER TOLD OF. THE DEALER REPLACED THE LOWER CONTROL ARMS ON THE CAR AND A NEW ALIGNMENT PART THEIR "TP3 RECALL" BUT WHEN DRIVING HOME THE CAR DID NOT MAKE NOISES WHEN MAKING THE TURNS ON THE ON/OFF RAMPS BUT RATHER WHEN DRIVING STRAIGHT AND/OR WHEN CHANGING LANES. DEALER DUE TO BEING A SUNDAY AND SERVICE DEPARTMENT BEING CLOSED AS ME TO CALL THEM BACK. THIS WILL BE THE 3RD TIME I HAVE HAD TO BRING THE CAR IN FOR THE SAME ISSUE WITH EACH TIME THE STEERING COLUMN BEING LOOSE AND A NATURAL PULL TO THE DRIVER SIDE. *TR

Structure
Filed Sep 11, 20137,300 milesFL

TRUNK OPENS ON ITS OWN. IT HAS HAPPENED AT LEAST 5 TIMES SINCE I PURCHASED THE CAR IN MAY 2013. FINALLY BROUGHT IT IN TO DEALER TODAY, SEPT. 11, 2013. THOUGHT I MIGHT HAVE HIT BOTTOM ACCIDENTALLY; BUT KEYS WERE IN MY PURSE AND IT COULD NOT HAVE HAPPENED. *TR

Structure
Filed Sep 11, 20137,300 milesFL

TRUNK OPENS ON ITS OWN. IT HAS HAPPENED AT LEAST 5 TIMES SINCE I PURCHASED THE CAR IN MAY 2013. FINALLY BROUGHT IT IN TO DEALER TODAY, SEPT. 11, 2013. THOUGHT I MIGHT HAVE HIT BOTTOM ACCIDENTALLY; BUT KEYS WERE IN MY PURSE AND IT COULD NOT HAVE HAPPENED. *TR 04/01/2021: ODI # CHANGED FROM 10543023 TO 10543707 AS PART OF ROUTINE DATA CLEANUP.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →