TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
2011 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
FUEL GAUGE IS NOT WORKING PROPERLY. WHEN GAS IS FILLED, IT DISPLAY THE FULL TANK GAUGE. BUT AFTER ~ 100 MILE DRIVE, THE FUEL GAUGE DROPS TO EMPTY TANK WITH ALARM SIGN. AT FIRST IT HAPPENED VERY RARELY, BUT NOW (69000 MILE), EVERY TIME THE FUEL GAUGE DROPS TO EMPTY TANK ONCE IT IS DRIVE >100 MILE AFTER FULL TANK. *TR
I OWN A 2011 HYUNDAI SONATA LIMITED 2.0T WHICH CAME EQUIPPED WITH HANKOOK OPTIMO H431 TIRES, SIZE 225/45R18V. AT APPROXIMATELY 41000 MILES (AUGUST 2014) I NOTICED A BULGE/BUBBLE ON THE SIDEWALL OF THE RIGHT FRONT TIRE. UPON VISITING A LOCAL TIRE SHOP TO DETERMINE HOW BAD THE PROBLEM WAS, THE TECHNICIAN REMOVED THE TIRE AND ADVISED ME THAT THERE WERE 5 SEPARATE BUBBLES IN THE TIRE AND IT WAS NOT SAFE TO DRIVE. I BROUGHT THE CAR TO THE DEALERSHIP & WAS TOLD THE ISSUE WAS NOT COVERED UNDER ANY WARRANTY AND I HAD TO PURCHASE A NEW TIRE FOR $275. TWO DAYS AGO I WAS WALKING AROUND THE CAR AND I'VE NOTICED A BUBBLE ON THE SIDEWALL OF THE LEFT FRONT TIRE NOW. I DRIVE PRIMARILY ON THE HIGHWAY AND KEEP MY TIRES PROPERLY INFLATED AT ALL TIMES. THERE WERE/ARE NO ABRASIONS, SCUFFS OR CUTS ON THE SIDE OF THE TIRE AT THE SIGHT OF THE BUBBLES. THEY HAVE BEEN LOCATED BOTH IN THE INNER & OUTER SIDEWALLS. *TR
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OVER BUMPY ROADS, THE STEERING WHEEL BECAME LOSE AND THERE WAS A CONSISTENT CLICKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,500.
THIS VEHICLE HAS BEEN HAVING ISSUES WITH STEERING SINCE AROUND ROUGHLY OCTOBER 2012. THE VEHICLE PULLS LEFT OR RIGHT ON MOST OCCASIONS. I HAVE HAD THIS VEHICLE ALIGNED AT THE HYUNDAI DEALERSHIP AND AT TIRE KINGDOM A NUMBER OF TIMES. THE STEERING STILL GOES TO THE LEFT OR RIGHT EVEN AFTER THE ALIGNMENTS WERE DONE. EVERY TIME I TAKE IT TO HYUNDAI THEY SAY NOTHING IS WRONG WITH THE CAR AND BLAME IT ON ALIGNMENTS MOST OF THE TIME. THE LAST TIME I WENT TO HYUNDAI I COMPLAINED ABOUT THE STEERING STILL PULLING LEFT OR RIGHT EVEN AFTER I HAD JUST ALIGNED IT WITH THEM. THE ONLY CONCLUSION THEY CAN COME TO WAS THAT "I NEED TO KEEP MY HANDS ON THE STEERING WHEEL TO KEEP IT STRAIGHT" THIS VEHICLE YEAR AND MODEL HAS BEEN KNOWN IN THE PAST TO HAVE ISSUES WITH THE STEERING GOING LEFT OR RIGHT ON ITS OWN. I HAVE TAKEN IT TO THE DEALERSHIP A NUMBER OF TIMES AND FINALLY DECIDED TO PUT A CLAIM IN ON THE VEHICLE THROUGH THEY'RE CORPORATE OFFICE. I FEEL THIS VEHICLE IS A DANGER TO MYSELF, MY FAMILY AND OTHERS. A CAR SHOULD BE ABLE TO DRIVE STRAIGHT ON A ROAD EVEN IF YOU ONLY LET THE CAR GO FOR A SECOND. I HAVE ANOTHER VEHICLE THAT DOESN'T HAVE THIS ISSUE AT ALL. I HAVE DOCUMENTATION ON THE TIMES I HAVE TAKEN THE VEHICLE IN AND EXPRESSED THAT THIS CAR WAS NOT SAFE AND HAVE ONLY BEEN TURNED AWAY. IV EXPRESSED THAT IV FELT AT TIMES THAT WHILE THE CAR IS PULLING I HAVE TO USE A CERTAIN AMOUNT OF STRENGTH TO KEEP THE CAR STRAIGHT, THIS SHOULD NOT BE THE CASE WITH ANY VEHICLE ESPECIALLY ONLY BEING 3 YE
BROUGHT CAR IN TO DEALER FOR RECALLS FOR BRAKE TUBE AND SHIFT LEVER. I RECENTLY NOTICED A KNOCK AND WHAT FELT LIKE A SLIPPAGE IN THE STEERING WHEEL. I BROUGHT IT TO THE ATTENTION OF THE SERVICE REP AND SHE DIAGNOSED IT RIGHT AWAY. SINCE I WAS PAST THE WARRANTY MILEAGE I BROUGHT UP THE EARLIER STEERING ISSUE. SHE ASSURED ME THAT HYUNDAI WOULD PROBABLY COVER IT. TO THE DEALER AND HYUNDAI'S CREDIT THEY DID. THE DEALER REPLACED WHAT IS IDENTIFIED ON MY RECEIPT AS 1-56315-2K000 - FFF FLEXIBLE COUPLING. THEY CODED THE CAUSE AS "63557 FALLING APART REPLACE STEERING COUPLER". I SAW TWO OTHER COMPLAINTS ON THIS SAME ISSUE. ALL 2011 SONATA'S SHOULD BE INSPECTED. *TR
I RECENTLY TOOK MY VEHICLE BACK TO HYUNDAI IN NEWPORT NEWS, VA AND WAS TOLD BECAUSE MY VEHICLE IS OUT OF WARRANTY THAT I WOULD HAVE TO PAY OVER $500 TO HAVE MY STEERING COUPLING REPLACED WHEN I FIRST BROUGHT THIS TO THEIR ATTENTION IN 2010-2011. MY CAR WAS BUILD IN MAY 2010 AND FALLS UNDER THE SAFETY RECALL BUT BECAUSE MY VIN WAS NOT PART OF THE RECALL I AM NOT COVERED WHICH IS UNACCEPTABLE AND SHOULD NOT HINDER THE LIFE OF MYSELF OR MY DAUGHTER. I HEAR CRANKING AND TICKING EVERY TIME I TURN MY WHEEL AND I HAVE TO DRIVE EXTRA CAREFUL DUE TO FEAR OF MY STEERING WHEEL BECOMING LOCKED. THIS IS UNACCEPTABLE AND UNSAFE. I CONTACTED HYUNDAI MOTOR AMERICA AND THEY SAID I CAN PAY UPFRONT AND FILE A CLAIM FOR REIMBURSEMENT THAT TAKES 4-6 WEEKS TO APPROVE OR DENY BASED ON WHAT THEY FEEL I SHOULD RECEIVE IF I RECEIVE ANYTHING AT ALL. WE SPEND THOUSANDS OF DOLLARS IN REPAIRS ONLY TO BE LET DOWN BY THIS COMPANY. *TR
CAR TAKEN TO DEALER FOR RECALL WORK CAMPAIGN 122 BRAKE TUBE AND CAMPAIGN 123 TRANSAXLE SHIFT LEVER. DEALER REPRESENTATIVE INSPECTED CAR AND NOTIFIED OWNERS THAT THE STEERING COUPLER WAS FAILING AND NEEDED TO BE REPLACED. REPRESENTATIVE SHOWED US THE PART AND STATED THAT THE MATERIAL THAT IT WAS MADE OF WAS "TOO SOFT" AND THAT THE PART WOULD FAIL AND LEAVE THE CAR "UNSTEERABLE" DURING OPERATION. WE AUTHORIZED THE REPAIR OF THE STEERING FLEXIBLE COUPLING PART 56315-2K000-FFF A $4.41 PART THAT REQUIRED $270.00 IN LABOR TO REPLACE. THIS REPAIR IS NOT COVERED BY HYUNDAI WARRANTY. A SHORT SEARCH ON THE INTERNET REVEALED THAT MANY OTHER SONATA OWNERS ARE NOTICING THE SAME DEFECT IN THE STEERING. AS OWNER OF THIS CAR WE ARE ABLE TO HAVE THIS REPAIR MADE FOR US AND THE MOTORING PUBLIC'S SAFETY. MY FEAR IS THAT OTHER HYUNDAI SONATA OWNERS WILL IGNORE OR NOT NOTICE THE CLUNK OF THE STEERING WHEELS OPERATION BEFORE THIS PART FAILS TRAGICALLY. *TR
MY 2011 SONATA WAS PURCHASE BRAND NEW. AFTER JUST HAVING THE VEHICLE 2 1/2 YEARS I NOTICED THAT I HAD ALREADY ACCUMULATED 48000 MILES. I HAVE NOT WORKED SINCE PURCHASING THE VEHICLE AND I HAVE NOT TRAVELED IN THE VEHICLE. THE FURTHEST ONE WAY THAT I MAY GO IS 10 MILES TO SHOP. I ONLY DRIVE THE CAR 15 DAYS EACH MONTH. I HAVE NOW HAD MY CAR 3 YRS AND 4 MONTHS AND I ALREADY HAVE 69,000 MILES ON IT. WHICH MEANS THAT BETWEEN NOVEMBER 2013 AND TODAY, I HAVE PUT 21000 MILES ON THE CAR. THAT IS FAR FROM RIGHT. I HAVE ONLY PUT ABOUT 5000 - 8000 ON THE VEHICLE, IF THAT MANY. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED A CAMERA TO PROVE ANY MECHANICAL ERROR SINCE THEY DIDN'T SEE ANYTHING. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE VEHICLE. THIS IS AFFECTING MY WARRANTY SINCE I HAVE GONE OVER 60000 AND A LOT OF MECHANICAL PROBLEMS WILL NO LONGER BE COVERED. *TR
I PURCHASED MY VEHICLE IN APRIL 2012. CAR HAS BEEN SERVICED ONLY BY BRANDON HYUNDAI SERVICE CENTER. LAST SERVICE WAS DONE ON 7/25/2014. ON AUGUST 31ST MY CAR CUT OFF WHILE DRIVING. CAR WAS TOWED TO BRANDON HYUNDAI. ON SEPT 5, I RECEIVED A CALL FROM SERVICE DEPT SAYING DIAGNOSIS FOUND THE ENGINE WAS LOCKED UP. THEY COULDN'T TELL ME WHY BECAUSE IT HAD OIL AND NO LEAKS. IT WOULD HAVE TO BROKEN DOWN TO FIND OUT WHY ENGINE LOCKED UP WHICH WOULD COST ME $500-$600. ALSO, A USED ENGINE WOULD COST ME $6200. ON 9/15/14, I CALLED HYUNDAI CUSTOMER SERVICE AT 12:27PM AND SPOKE TO ESPERANZE. I EXPLAINED TO HER MY SITUATION. SHE ADVISED ME TO CALL BACK WITH ID# AND SPEAK TO A CASE MANAGER. AT 12:29PM, I CALLED BACK AND SPOKE TO CASE MGR MARIATTA. SHE STATED SHE COULD DO NOTHING FOR ME AND REFERRED ME BACK TO THE DEALERSHIP TO HAVE DIAGNOSIS DONE. I EXPLAINED TO HER THAT I DIDN'T HAVE $600 TO PAY FOR DIAGNOSIS. CASE#6878995. SHE STATED THAT MAYBE DEALERSHIP COULD HELP ME WITH SOME ARRANGEMENTS SINCE WARRANTY RECENTLY EXPIRED AND TOLD ME TO HAVE A GOOD DAY. I AM CURRENTLY DRIVING A LOANER CAR. I NEED HYUNDAI TO TAKE RESPONSIBILITY AND PLEASE GET MY CAR REPAIRED OR ANOTHER CAR. THANKS SO MUCH! *TR
THURSDAY THE 11TH WAS GOING INTO TOWN FOR SOME ITEMS. CAME TO A STOP LIGHT WITH A CAR A HEAD OF ME WHEN THE LIGHT TURNED GREEN WE WENT. THE CAR THAT WAS IN FRONT OF ME MADE A RIGHT HAND TURN I WAS GOING ABOUT 30 TO 35 MPH WHEN I WENT TO APPLIED THE BRAKES THE WOULD NOT GOO DOWN FELT LIKE A BRICK WAS UNDER MY FOOT. FRIDAY THE 12TH WAS LEAVING WORK GOT STOPPED BY A RED LIGHT A AGAIN WHEN THE LIGHT TURNED GREEN I TOOK OFF I WAS GOING ABOUT 35 MPH WHEN I LOOKED TO MY RIGHT THEIR WAS A CAR COMING OFF THE OFF RAMP AND NOT STOPPING WHEN I APPLIED THE BRAKES AGAIN THEY WOULD NOT GO DOWN FELT THE SAME WAY LIKE THERE WAS A BRICK UNDER MY FOOT. HAD TO SLAM INTO THE CURB TO AVOID BEING HIT ON THE SIDE. TOOK CAR TO THE DEALER SHIP THEY SAY THERE'S NOTHING WRONG WANTS ME TO PAY FOR NEW RIM AND TIRE FOR 320 DOLLARS. I HAVE READ A BUNCH OF THE SAME THINGS HAPPENING TO OTHER PEOPLE AND NOTHING HAS BEEN DONE NEEDS TO BE LOOKED INTO BEFORE SOME ONE GETS KILLED. *TR
THE STEERING WHEEL RATTLES ANYTIME IT GOES OVER ANY BUMS, DIPS, CENTER DIVIDERS OR ANY IMPERFECTION ON THE ROAD. THERE IS A RECALL TILL SEPTEMBER 10TH, 2011...MY VEHICLE IS LESS THAN 20 DAYS FROM THE RECALL DATE AND HAS THE SAME IDENTICAL ISSUE. THE RECALL IS STILL AFFECTING OTHER VEHICLES CLOSE TO THE SEPTEMBER 10 THE, 2010. I TRULY NEED HELP FOR THIS, I AM A SINGLE MOTHER WITH NO CHILD SUPPORT FROM THE FATHER, I CAN'T AFFORD TO FIX THIS ISSUE. I AM UNDER STRESS EVERYDAY FOR THE SAFETY OF MY VEHICLE. PLEASE, I AM BEGGING FOR HELP AND WOULD APPRECIATE IF YOU CAN INVESTIGATE HOW CLOSE IN TIME THE MAKE OF MY VEHICLE IS TO THE RECALL DATE. THERE MUST BE A CONNECTION TO THIS RECALL, CONSIDERING THE FACT THAT MY VEHICLE WAS PRODUCED WITHIN 20 DAYS OF THIS RECALL PERTAINING TO REPLACEMENT OF THE STEERING WHEEL COLUMN; UNIVERSAL JOINT SHAFT. PLEASE HELP ME, I AM PLEADING FOR HELP. I APPRECIATE YOU TAKING TIME TO READ THIS AND WOULD TRULY APPRECIATE ALL YOU ASSISTANCE FOR THE SAFETY OF MY CHILD AND MYSELF. *TR
THERE IS A LOUD CLICKING SOUND WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR THE RIGHT. IT STARTED SUBTLE (I.E. NOT AS LOUD ). THEN WITHIN A FEW WEEKS, THE CLICKING NOISE IS VERY NOTICEABLE. IT IS LOUD, AND IT OCCURS EVERY TIME IT IS DRIVEN. IT OCCURS IN PARK, AT LOW MPH - AT HIGHER MPH, AS OF NOW, IT SEEMS TO BE THE MORE SUBTLE SOUND. AFTER RESEARCHING, MY 2011 MODEL IS NOT INCLUDED IN A RECALL THAT OVER 100,000 2011 SONATAS ARE IN. HYUNDAI NEEDS TO INCLUDE ALL 2011 SONATA'S IN THE RECALL. IT IS UNFAIR CAR MANUFACTURERS DO NOT INCLUDE ALL MODELS, WHEN NOW IT IS A KNOWN ISSUE WITH THIS VEHICLE (OFFICIAL COMPLAINTS HAVE BEEN MADE BY PEOPLE LIKE MYSELF). RESEARCH SHOWS PEOPLE ARE REPAIRING AT THEIR OWN EXPENSE - AND ALSO MANY CARS ARE IN TERRIBLE ACCIDENTS DUE TO THIS PROBLEM. *TR
I WAS REAR ENDED WHILE AT A STOP BY A LARGE TRUCK THAT WAS GOING 40 MPH. MY AIRBAGS DIDN'T DEPLOY, WHICH DIDN'T SURPRISE ME, BUT MY SEATBELT DID NOT PROPERLY ENGAGE. WHEN I WAS REARENDED, I WENT FORWARD AND MY HEAD HIT SOMETHING, POSSIBLE THE STEERING WHEEL. THE SEATBELT FINALLY ENGAGED AND STRAPPED ME BACK TO THE SEAT. DUE TO THE FAILURE OF ENGAGEMENT, AND MY HEAD HITTING AN OBJECT, I SUSTAINED A SUBSTANTIAL CONCUSSION DUE TO THE HEAD TRAUMA AND HAVE POST CONCUSSION SYNDROME WHICH IS GREATLY EFFECTING ME AT HOME AND AT WORK. *TR
I RECEIVED A FACEBOOK MESSAGE FROM HYUNDAI MOTOR AMERICA THAT MY 2011 SONATA HAD BEEN RECALLED UNDER HYUNDAI CAMPAIGN 123/NHTSA CAMPAIGN NUMBER 14V-434 FOR A SAFETY ISSUE WITH THE CABLE CONNECTING THE TRANSMISSION RANGE SWITCH TO THE SHIFT LEVER PIN. I SCHEDULED AN APPOINTMENT WITH RED MCCOMBS HYUNDAI NORTHWEST IN SAN ANTONIO, TEXAS. WHEN I BROUGHT MY SONATA IN FOR SERVICE, THE SERVICE ADVISER, [XXX] , INFORMED ME THAT THERE WAS NO RECALL ON MY VEHICLE. LATER, IN THE MAIL, I RECEIVED AN IMPORTANT SAFETY RECALL, NHTSA CAMPAIGN 14V-434. SO NOW I AM UNSURE WHETHER OR NOT MY HYUNDAI SONATA IS UNDER RECALL. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERING COLUMN BEGAN MAKING NOISE WHEN TURNING EITHER DIRECTION. THERE WAS LOOSENESS IN THE COLUMN THAT PROGRESSIVELY BECAME MORE PRONOUNCED OVER TIME. ON SEPTEMBER 4, 2014,I CONTACTED THE LOCAL HYUNDAI SERVICE CENTER BY PHONE AND WAS TOLD THAT MY VIN WAS NOT COVERED IN THE PUBLISHED STEERING COLUMN-RELATED RECALL FOR THE 2011 SONATA. *TR
CAR STEERING MAKE CLICKING/CLUNKING NOISE WHEN STEERING WHEEL IS TURNED FROM LEFT TO RIGHT WITH AN 5-10 DEGREE PLAY IN THE STEERING WHEEL. NOISE APPEARS TO BECOMING FROM THE STEERING COLUMN JOINTS. THERE IS ALSO A LOUD CLICKING NOISE LIKE THERE IS A LOOSE PART IN THE STEERING COLUMN WHEN GOING OVER BUMPS. THIS NOISE EMITS DIRECTLY FROM THE STEERING WHEEL HOUSING. *TR
MY WIFE AND I CAME OUT OF THE STORE, UNLOCKED THE CAR, PUT THE KEY IN AND NOTHING HAPPENED. NO LIGHTS, NO NOISE, NO CRANK, ABSOLUTELY NO RESPONSE TO TURNING THE KEY. I THEN REMOVED THE KEY, PUT IT BACK IN, AND AGAIN NOTHING. I THEN PULLED KEYS, GOT OUT, LOCKED THE AND THEN UNLOCKED THE CAR AND THEN SUCCESSFULLY GOT THE CAR ON. TODAY, SEPT. 3, MY WIFE HAD THE SAME THING HAPPEN, BUT IT TOOK MUCH LONGER UNTIL SHE COULD GET IT TO GO. *TR
AFTER STOPPING AND PUTTING VEHICLE IN PARK, ELECTRICAL SYSTEM DOES NOT TURN OFF. I GET A MESSAGE SAYING PUT VEHICLE IN PARK. AFTER SEVERAL ATTEMPTS AT TURNING ENGINE ON AND OFF, CAR SHUTS COMPLETELY OFF. THIS HAS BEEN AN INTERMITTENT PROBLEM FOR ABOUT A YEAR. AT FIRST IT SEEMED TO BE CAUSED BY SOMETHING RESTING AGAINST THE TRANSMISSION LEVER (E.G. A PIECE OF PAPER OF A DVD). NOW, IT SEEMS TO BE INDEPENDENT OF ANY OBJECT RESTING AGAINST IT. *TR
STARTING MAY 2014, THE STEERING COLUMN ON MY 2011 SONATA STARTED MAKING CLICKING NOISE WHEN IT WAS TURNED LEFT OR RIGHT. THE NOISE IS GETTING LOUDER OVER TIME. RIGHT BEFORE THE CLICKING SOUND, I COULD FEEL THE STEERING WAS LOSING TRACTION ... LIKE IT WAS DETACHED. THIS HAPPENS WHENEVER I TURNED THE STEERING WHEEL RIGHT OR LEFT LIKE MAKING TURNS. I TOOK IT TO A HYUNDAI DEALER FOR THE STEERING COLUMN PROBLEM; AND I WAS TOLD THE 2011 STEERING COLUMN RECALL WORK HAD BEEN PERFORMED ON MY VEHICLE IN 2011. THE DEALER INFORMED ME THE STEERING COLUMN NEEDED TO BE REPLACED AND THE COST WOULD BE MY RESPONSIBILITY. MY SONATA HAS ABOUT 76K MILES. BASED ON MY INTERNET SEARCHES, THERE APPEARS TO BE MANY COMPLAINTS ABOUT 2011 SONATA STEERING COLUMN PROBLEM. THIS NEEDS TO BE ADDRESSED BY HYUNDAI BEFORE REAL SERIOUS ACCIDENTS OCCUR. *TR
HELLO, I'M NOT SURE IF THIS QUALIFIES, BUT THIS VEHICLE HAS A MAJOR DEFECT IN THE COMPRESSOR KICKING ON FOR AIR CONDITIONING (PER MY OWN EXPERIENCE AND EXAMINING FORUMS OF OTHER USERS). THE A/C DOES NOT COME ON INTERMITTENTLY, ESPECIALLY WHEN THE CAR HASN'T BEEN TURNED ON FOR 3 OR 4 HOURS. THIS CAN BE A MAJOR SAFETY CONCERN IN WARM AREAS. *TR
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR REVERSING, THE VEHICLE WOULD JERK AND THE INSTRUMENT PANEL WOULD NOT DISPLAY THE CORRECT GEAR POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SWITCH NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
THE STEERING COLUMN FEELS AS THOUGH IT WILL FALL OFF ANY MOMENT AND THE NOISE IS CLUNKING AND RATTLES TERRIBLY WHEN GOING OVER BUMPS OR ANY SLIGHT MOMENT. THIS IS A HUGE SAFETY ISSUE AND COULD CAUSE A FATALITY. *TR
IN THE WINTER ONCE, CAR WOULDN'T START AND IT TOOK A FEW MINUTES TO GET IT STARTED. I BROUGHT IT IN AND THEY SAID IT WAS FINE. IN APRIL IT STARTED MAKING A TERRIBLE NOISE WHILE IDLING AND ACCELERATING. I TOOK IT TO THE DEALER AND THEY CHANGED THE OIL AND THE NOISE WENT AWAY FOR A COUPLE MONTHS. NOISE CAME BACK AND THE ENGINE LIGHT CAME ON. NOW THEY ARE STATING THERE IS SLUDGE IN THE ENGINE AND UNLESS I HAVE PROOF OF ALL MY OIL CHANGES THEY ARE NOT GOING TO HONOR MY WARRANTY. I HAVE CHANGED THE OIL EVERY 3500-6,000 MILES RELIGIOUSLY. I AM NOT SURE HOW THE ENGINE FAILS AT 50,000. I PURCHASED THIS CAR SPECIFICALLY FOR THE WARRANTY AND NOW THEY ARE BACKING OUT. *TR
THE GEAR SHIFT GOT STUCK AND MOVE OUT OF PARK.BRAKE LIGHTS DOES NOT WORK WHEN PRESSING BREAK PEDDLE, WHICH RESENTLY ACCURED,THAT IS TO IT BRAKE LIGHTS.ALSO FOUR MONTHS AGO I BEGIN TO HAVE PROBLEMS WITH MY BRAKES. *TR
WITH CAR RUNNING LOOSENESS IN STEERING COLUMN. THERE IS TSB ON IT BUT IF OUT OF WARRANTY CUSTOMER IS RESPONSIBLE. *TR
I BROUGHT MY 2011 SONATA INTO THE LOCAL DEALERSHIP FOR AN OIL CHANGE. THE SERVICE ASSOCIATE EXPLAINED THAT MY STEERING COLUMN WOULD NEED TO BE REPLACED AS IT WAS MAKING A CLUNKING NOISE WHEN TURNED LEFT OR RIGHT. I INQUIRED AS TO WHAT WOULD CAUSE THIS AND THEY DID NOT KNOW. THEY WROTE UP AN ESTIMATE TO HAVE THE STEERING WHEEL AND COLUMN REPLACED. THEY INSTRUCTED ME TO GET THIS REPAIRED AS QUICKLY AS POSSIBLE AS THIS WAS A SAFETY HAZARD. IF THIS IS INDEED A SAFETY PROBLEM I THINK THAT HYUNDAI NEEDS TO RECALL THESE MODELS AND FIX THEM. *TR
MY WIFE WAS DRIVING THE CAR ABOUT 35MPH AND HEARD A VERY LOUD MECHANICAL SOUND ,SAID LIKE SOMETHING METAL/MAJOR FELL OFF UNDER THE HOOD. SHE PULLED OVER AND LOOKED FOR ANYTHING ON THE SIDE OF THE ROAD THAT SHE THOUGHT LOOKED LIKE IT CAME FROM THE CAR. I HAD THE CAR CHECKED BY HYUNDAI ,BUT NOTHING. I HAVE NOTICED THE CAR PULLS TO RIGHT A BIT, SHE DOES NOT. IT ALSO MAKES A BANG OR POPPING SOUND WHILE BACKING UP SOMETIMES. I HAVE NOT HEARD THAT TILL YESTERDAY. I STARTED LOOKING AROUND ,CHECKING TIRE PRESSURE AND SPOTTED A BROKEN RIGHT FRONT COIL SPRING. THERE IS ABOUT 4" OF THE COIL SPRING MISSING AND NOW IT ALL MAKES SENSE. IT MUST HAVE BROKE OFF ,GOT THROWN BY THE TIRE AND BOUNCED OFF THE BOTTOM OF THE CAR. THANK GOD THIS DID NOT HAPPEN AT HIGH SPEED WITH GRANDKIDS IN THE CAR AND PUNCTURED A TIRE LIKE THE VERACRUZ RECALL. HYUNDAI ADD THE SONATA TO YOUR RECALL LIST ! *TR
IN FEBRUARY 2014 WE STARTED HAVING ISSUES WITH THE CAR NOT STARTING AT ALL. WE WOULD PUT OUR FOOT ON THE BRAKE AND PRESS THE BUTTON AND IT JUST SITS THERE. I HAVE BEEN STRANDED AT MANY LOCATIONS UNTIL IT DECIDED TO CRANK. I CALLED RICK CASE IN ROSWELL GA AND WAS TOLD TO BRING IT IN IF IT DOES IT AGAIN. NOW THE NEXT THING THAT STARTED TO HAPPEN WAS THE TRANSMISSION LIGHTS P, R, N AND D WOULD START FLASHING AND GO BLANK AS WE WERE DRIVING THEN YOU COULD FEEL THE CAR LOOSE POWER. I WAS TOLD BY THE DEALERSHIP TO PULL OVER AND RESTART THE CAR SO THIS WENT ON FOR A BIT UNTIL IT FINALLY QUIT STARTING AND SAT IN THE GARAGE FOR THE TOW TRUCK WHO HAD TO USE A SCREW DRIVER AND IT SLIPPED INTO R EASILY BECAUSE IT WONT START. WENT TO THE DEALERSHIP THEY COULD NOT GET IT STARTED AND KEPT IT FOR MANY DAYS SAYING EVERYTHING IS FINE WE THINK THE STARTER WAS GOING AND WE HAD BOUGHT AN EXTENDED WARRANTY AND THEY TOLD US IT DOES NOT COVER THAT SO WE HAD TO COME UP WITH $552,77. I AM NOT WORKING NOW DUE TO CUSHING DISEASE SO WE ARE DOWN TO ONE CAR. MY HUSBAND HAD TO GET RIDES TO WORK DAILY. I ALSO FOUND IT VERY ODD THAT THE MANAGER MADE US SIGN A FORM STATING WE WOULD NOT BRING THIS CAR BACK WITH THE SAME ISSUE AGAIN. THE CAR IS STILL ACTING UP SO WE ARE NOT SURE WHAT TO DO. WE DO LIKE THE CAR AND WOULD TRADE IT IN BUT WE ARE UPSIDE DOWN AND THE PAYMENTS WOULD BE SO MUCH. WE FEEL WE DO NEED TO GET OUR MONEY BACK BECAUSE I TRULY BELIEVE IT WAS NOT THE STARTER.PLEASE ADVISE ON WHAT TO DO WITH A CAR
LEFT AND RIGHT TAILLIGHT ASSEMBLIES FALLING OUT OF TAILLIGHT HOUSING/CAR BODY. METAL TAILLIGHT BOLTS NO LONGER SECURED IN PLASTIC TAILLIGHT ASSEMBLY. PLASTIC TAILLIGHT HOUSING "CRUMBLING" WHERE TAILLIGHT BOLTS ARE AFFIXED INTO HOUSING. *TR
I WENT TO PLACE THE CAR IN REVERSE AND NOTICED THAT THE GEAR SHIFTER SAID R BUT THE DASH BOARD HAD A 0 . THE VEHICLE WENT INTO DRIVE PLACED ON THE BRAKES PLACED THE VEHICLE IN PARK. THE DISPLAY ON THE DASH STILL SHOWED 0. I SHUT OFF THE MOTOR AND RE-STARTED THE MOTOR AND THE DASH INDICATED THAT THE CAR WAS IN PARK. I THEN WENT ON LINE AND SAW THERE WAS A RECALL JUST ISSUED FOR THIS. I HAVE NOT RECEIVED A RECALL NOTICE FROM HYUNDAI. *TR
REGARDING RECALL CAMPAIGN IS096 HYUNDAI/SONATA PASSENGER FRONT DOOR LOCK SWITCH IS OUT. DOOR WON'T OPEN WITH DOOR LOCK ACTUATOR. DOOR SWUNG OPEN WHEN CAR WAS TURNING. DOOR WOULD NOT CLOSE ALL THE WAY . HYUNDI MOTOR AMERICA CONFIRMS RECALL OF 2011 HYUNDI SONATA'S BUT ONLY FOR CARS PRODUCED THROUGH 2/15/2010. MY HUSBAND'S CAR WAS PRODUCED 4/20/2011 OUTSIDE PRODUCTION DATE THEY SAY PROBLEM WAS CORRECTED. THE PROBLEM WAS NOT CORRECTED. AFTER NUMEROUS CALLS TEAM SUPERSTORES AS A ONE TIME GOODWILL ADJUSTMENT TO PAY FOR PART ONLY. THEY ACKNOWLEDGE HIS CAR WAS DOING SAME THING AS RECALL . WE HAD TO PAY $240.00 FOR LABOR, HYUNDI SHOULD REIMBURSE FOR THIS FEE AS IT IS THE EXACT PROBLEM AND THE SAME YEAR. I WAS IN THE PASSENGER SIDE OF THE CAR AND I COULD HAVE BEEN SERIOUSLY HURT. *TR
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THERE WAS A LOUD BANGING NOISE UNDER THE VEHICLE WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS
I WAS BACKING MY CAR OUT OF A PARKING SPACE WHEN THE CAR ABRUPTLY STOPPED (AS IF I HAD HIT SOMETHING) JERKING THE CAR AND CAUSING THE CAR TO STALL / ENGINE TO DIE. I NOTICED THE DASHBOARD LIGHTS WENT BLANK AND THEN A FEW LIGHTS CAME ON; BUT THE LIGHTS FOR THE LETTERS ON THE GEAR SHIFT WAS BLANK. THE CAR WAS ABLE TO BE PLACED IN PARK AND AFTER SEVERAL MINUTES THE CAR STARTED AND I WAS ABLE TO DRIVE HOME. I NOTICED A SIMILAR COMPLAINT FROM JULY 16,2011. FROM SUGARLOAF, PA. THIS IS ALMOST WORD FOR WORD EXACTLY WHAT HAPPENED TO MY CAR! *TR
OIL CHANGED 1-1.5 MONTHS AGO. ON 8/5/14 WHILE DRIVING HOME THE CAR STARTED HAVING A TICKING NOISE COMING FROM THE MOTOR AND THE OIL LIGHT QUICKLY FLASHED BUT THEN WENT AWAY. MADE A RIGHT TURN AND THERE WAS A SQUEALING NOISE FOLLOWED BY A LOUD BOOM. CAR THEN BEGAN TO HAVE A CLUNK COMING FROM THE MOTOR AND WOULD STUTTER LIKE IT WAS TRYING TO STALL OUT. CHECKED THE OIL AND THERE WAS NOT MUCH IN THE MOTOR. NO OIL LEAKS. CAR IS PARKED AT THE SAME PLACE ALL THE TIME WHILE AT WORK AND HOME, NO OIL MARKS LEFT WHERE CAR IS PARKED. 2 QUARTS OF BRAND NEW OIL PUT INTO CAR (CAR WAS NOT DRIVEN AFTER THIS HAPPENED-BROUGHT OIL TO THE LOW OIL MARK ON THE DIP STICK) THE NEXT DAY AND CAR WAS TOWED TO FAULKNER HYUNDAI (PAXTON ST, HARRISBURG PA). CAR WAS RECEIVED AT DEALERSHIP BY 9:30 AM ON 8/7/14 BUT WAS NEVER LOOKED AT UNTIL THE FOLLOWING DAY. RECEIVED CALL FROM DEALERSHIP STATING THE NOISE WAS FROM COMING FROM THE BOTTOM PART OF THE MOTOR AND QUESTIONED WHEN MY LAST OIL CHANGE WAS STATING "THERE WAS VERY LITTLE OIL IN THE CAR AND IT WAS VERY DIRTY." FIRST RED FLAG CONSIDERING THAT WAS BRAND NEW OIL. HYUNDAI IS NOW TRYING TO NOT COVER THIS UNDER THE WARRANTY. THIS ISSUE SEEMS TO BE COMMON ON THIS VEHICLE FROM ALL THE RESEARCH I HAVE DONE AND SHOULD PROBABLY BE RECALLED. HYUNDAI CUSTOMER SERVICE IS A JOKE AS WELL AS THEIR VEHICLES. AND THEIR "AMERICA'S BEST WARRANTY" IS A GIMMICK TO GET PEOPLE TO BUY THESE POLISHED PIECES OF CRAP AND MORE THAN LIKELY WILL NOT BE HONORED. STILL WAITING TO HEAR FR
THE DOORS ON THIS SONATA DO NOT WORK PROPERLY. THEY DO NOT STAY OPEN WHILE RIDERS EXIT THE VEHICLE, AND SWING BACK AND CLOSE, EASILY AND FORCEFULLY, OF THEIR OWN ACCORD. THIS IS NOT A RARE OCCURRENCE. IT HAPPENS OFTEN. WE HAVE HAD A TOTAL OF THREE CHILDREN, AGES 11-15, HAVE THEIR FINGERS SMASHED IN THE DOORS A TOTAL OF FIVE TIMES SINCE BUYING THE VEHICLE IN 2011. TWO OF THOSE SMASHED FINGERS RESULTED IN OPEN BREAKS THAT REQUIRED MEDICAL ATTENTION.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE VEHICLE IS EQUIPPED WITH HANKOOK OPTIMO H431 TIRES, SIZE 225/45R18V. WHILE THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE, THE TECHNICIAN NOTICED A BUBBLE ON THE SIDEWALL AND PART OF THE TREAD OF THE FRONT PASSENGER SIDE TIRE. THE CONTACT WAS INFORMED THAT THE TIRE NEEDED TO BE REPLACED. THE CONTACT MADE NUMEROUS ATTEMPTS TO NOTIFY THE MANUFACTURER, BUT HE DID NOT RECEIVE A RETURN PHONE CALL. THE TIRE WAS NOT REPAIRED. THE TIRE FAILURE MILEAGE WAS 42,000 AND THE VEHICLE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE MOVED FORWARD AND CRASHED INTO A POLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 10/02/14*LJ THE CONSUMER STATED THE FAILURE OCCURRED 3 TIMES BEFORE THE ACCIDENT. UPDATED 3/5/2015 *JS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 10/7/14*CN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE SHIFT LEVER SEIZED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
MY 2011 SONATA JUST STOPPED ONE DAY, WITH NO WARNING. NO LIGHTS CAME ON, I CALL ROADSIDE ASSISTANCE, KEY HYUNDAI IN MILFORD, CT TOOK 3 DAYS TO GET BACK TO ME, AND TOLD ME THAT MY ENGINE SEIZED DUE TO LACK OF OIL. I HAD OIL IN MY CAR, THEY SAID THAT SLUDGE IS IN THE ENGINE BECAUSE I DID NOT KEEP MY REGULAR SCHEDULE OIL CHANGE WITH THEM. I CHECK MY OIL! BUT WHY DIDN'T THE CAR ALERT ME? WHY DIDN'T THE OIL LIGHT COME ONE AND TELL ME SOMETHING WAS WRONG? FACTORY WARRANTY WILL NOT COVER THE CAR EVEN THOUGH I SHOWN PROOF OF DOING OIL CHANGE ELSE WHERE. I BOUGHT THIS CAR WITH 5 MILES, HOW CAN A NEW CAR ENGINE JUST SEIZE! *TR
WHEN DRIVING 45 MILES PER HOUR OR 25 MPH, THE CARS RPM'S REV REALLY HIGH AND THE CAR GETS STUCK, I COULD NOT ACCELERATE AND WAS ALMOST HIT FROM BEHIND. IT HAS DONE THIS SEVERAL TIMES. I WAS GOING 75 MILES PER HOUR ON THE HIGHWAY, THE RPM"S REVVED REALLY HIGH AND I COULD NOT ACCELERATE OR MOVE. THEN THE D ON THE DASHBOARD DROPPED FROM D TO 4 TO 3 TO 2...... I HAD TO WAIT FOR IT TO SHIFT BACK INTO GEAR ON ITS OWN AND THEN IT WENT BACK INTO DRIVE AND I COULD MOVE. HOWEVER IT CONTINUED TO DO THAT 4 TIMES LATER IN THE SAME DAY. I HAVE HAD THE VEHICLE IN SEVERAL TIMES FOR THIS ISSUE AND THEY KEEP SAYING THERE ISN'T ANYTHING WRONG. THIS IS VERY DANGEROUS AND I HAVE 3 SMALL CHILDREN SO I AM VERY CONCERNED ABOUT THIS ISSUE AS IT IS CONTINUING TO DO IT. GETTING STUCK IN GEAR IS NOT SAFE NOR IS HAVING THE RPM'S REV THAT HIGH AND BEING STUCK ON A HIGHWAY! *TR
I NOTICED A SOUND AS IF MY FENDER WAS RATTLING AS I DROVE ON THE HWY, UPON REACHING HOME I INSPECTED THE VEHICLE AND FOUND THE CLIPS ATTACHING THE BUMPER TO THE FENDER ON THE PASSENGER SIDE HAD FAILED. I WILL BE BRINGING IT TO THE ATTENTION OF HYUNDAI. I FEEL IF IT HAPPENS ON THE OTHER SIDE THE COMPLETE BUMPER WILL COME OFF AS I DRIVE. *TR
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT A BAD BATCH OF OIL WAS PLACED IN THE VEHICLE AND THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. ..UPDATED 08-26-14 *BF THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED. UPDATED 09/2/2014 *JS
WHEN DRIVING THE CAR, THERE IS A CLICKING/RATTLING NOISE COMING FROM THE STEERING WHEEL. ANY BUMPS OR SHAKING TO THE CAR CAUSES THE NOISE. *TR
LOOSE STEERING COLUMN SHAFT DETECTED BY CLUNKING WHEN TURNING OR GOING OVER SMALL BUMPS. NOTIFIED THAT THERE IS AN EXISTING RECALL FOR THIS ISSUE ON VEHICLES MANUFACTURED BETWEEN 11 DEC 2009 AND 10 SEP 2010. THIS VEHICLE WAS MANUFACTURED 12 OCT 2010. *JS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING THERE WAS A POPPING SOUND IN THE STEERING COLUMN AND THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE KEY HAD TO BE REMOVED FROM THE IGNITION BY TURNING THE STEERING WHEEL SEVERAL TIMES. THE DEALER INSPECTED THE IGNITION SWITCH HOWEVER THE FAILURE DID NOT DUPLICATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. UPDATED 09/05/14*LJ UPDATED 12/4/2014*JS
I WAS DRIVING MY WIFE'S CAR HOME FROM WORK AND STOPPED BY A GAS STATION FOR A DRINK. I CAME BACK TO THE CAR AND STARTED IT UP. AS I WAS ENGAGING IN GEAR, I NOTICED THE SHIFT INDICATOR ON THE INSTRUMENT PANEL AND THE SHIFTER WAS MISSING. I PUT THE CAR BACK IN PARK, KILLED THE MOTOR AND RESTARTED. IT REAPPEARED, BUT BRIEFLY. AS I PUT IT IN DRIVE, I FELT A VIOLENT JERKING MOTION FROM THE GEARBOX; THEN THE DREADED CHECK ENGINE LIGHT REARED ITS UGLY HEAD. I DROVE TO THE NEAREST AUTO PARTS STORE TO HAVE A GUY PULL THE CODE(S) FOR ME. IT WAS A FAILING PCM (POWERTRAIN CONTROL MODULE) THAT WAS GIVING ME DRIVETRAIN ISSUES. IN REGARDS TO ELECTRICAL, WHENEVER MY WIFE (OR ANYONE ELSE) RIDE IN THE PASSENGER SIDE, THE INTERIOR LIGHTS TURN ON WHENEVER I MAKE HARD LEFT TURNS. INTERESTING :-/. *JS
VERY LOAD CLICKING SOUND WHEN MOVING STEERING WHEEL RIGHT OR LEFT. SEE VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=M0LTCKLJVJ4 I KNOW THEY HAD A RECALL ON THE STEERING AND SUSPENSION. IT WAS RECALL SERVICED BUT THIS HAS JUST GOTTEN WORSE. THE SOUND IS PROGRESSIVELY LOUDER. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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