I WAS DRIVING AND ALL LIGHTS BEGAN FLASHING ON DASHBOARD, STEERING WHEEL JERKED AND I LOST POWER STEERING, WAS ABLE TO PULL OFF ROAD INTO A PARKING LOT, TURNED THE CAR OFF AND IT WOULD NOT START BACK UP. *TR
2011 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE TAIL AND BRAKE LIGHTS ARE CONSTANTLY BURNING UP. IT STARTED 3 YEARS AGO AND THE ISSUE WAS ONCE IN AWHILE. BUT THIS YEAR IT SEEMS THAT I HAVE TO PURCHASE BULBS TWICE A MONTH AND IS EITHER THE PASSENGER OR DRIVER SIDE.
PURCHASED VEHICLE NEW 11/1/10 AND HAVE HAD INTERMITTENT PROBLEM ("THE PROBLEM") WHICH I HAVE REPORTED TO LOCAL DEALERS AND BROUGHT TO THEIR SHOPS AND JUST RECENTLY REALIZED THIS PROBLEM HAD BEEN IDENTIFIED EXACTLY AS TS-12-AT-018: "AFTER VEHICLE IS SHIFTED TO PARK, THE BUTTON OR IGNITION KEY BUTTON IS TURNED OFF, THE ACCESSORY POWER REMAINS ON." CHRONOLOGY - 2/21/12; 26,995 MILES, LIA OF HARTFORD - SHIFT KNOB REPLACEMENT (STILL HAD THE PROBLEM AFTERWARD); 10/21/14, 74,730 MI, LIA, ECLIP ON SHIFTER (STILL HAD THE PROBLEM AFTERWARD); 2/10/16; 94,814 MI KEY OF MANCHESTER, (RECALLS: ENGINE SHAVINGS, BRAKE PEDAL STOPPER, FRONT RIGHT INSIDE DOOR HANDLE) - THEY WERE UNABLE TO REPLICATE THE PROBLEM SO NO REPAIR MADE; 11/29/16, 107,014 MI - KEY MANCH, THEY IDENTIFIED NOTED TSB ASSOCIATED WITH THE PROBLEM EVEN STATING CAR MANUFACTURE DATE IN RANGE FOR THE PROBLEM - BUT AFTER ASKING, MANUFACTURER WON'T COVER COST OR EVEN PORTION - AND I HAD TO PAY DIAGNOSIS CHARGE OF $62.50 (WHICH THEY SAID THEY REDUCED BY 50% - AND ALSO RECOMMENDED REPLACING MY TIMING BELT, BUT I BELIEVE CAR HAS A CHAIN WHICH DOESN'T NEED TO BE REPLACED). I HAVE HAD AT LEAST 10 REPAIRS DONE TO MY CAR THAT WERE COVERED BY THE MANUFACTURER, INCLUDING ONE FOR A TSB AFTER THE 60,000 MILE WARRANTY EXPIRED (THE ECLIP). IN ADDITION, I HAVE PAID FOR REPAIRS THAT I THINK SHOULD HAVE BEEN COVERED (A NEW STARTER DUE TO A KNOWN PROBLEM WITH AN INTERNAL PLASTIC LEVER, AND REPLACEMENT OF THE INSIDE DRIVER DOOR HANDLE - NOTING THE RE
THIS CAR JUST RUN 57000 MAILS, THE POWER STEERING GOT "CLICK NOISE". HYUNDAI DEALER ASK $340 TO FIX IT, SAID IT IS "STEERING COUPLER" PROBLEM, A PIECE OF RUBBER PART DEFECTIVE. I SAW THERE BUNCH OF COMPLAIN ABOUT THIS, SAID MORE THAN 1800, WE THINK HYUNDAI SHOULD RECALL THIS PROBLEM TO FIX THEIR FAULT.
THERE IS A CLICKING AND RATTLING GOING WHEN TURNING (OR WHEN GOING OVER A BUMP OR DRIVING ON ANY UNEVEN ROAD). THERE IS ALSO A SLIGHT PULL FROM THE STEERING WHEEL AT CERTAIN DEGREES OF ITS ROTATION, AND THE ALIGNMENT IS ALWAYS OFF (EVEN AFTER HAVING IT REALIGNED). THIS IS DEFINITELY A POTENTIAL SAFETY ISSUE. I WAS TOLD BY MY PERSONAL MECHANIC AND A MECHANIC AT HYUNDAI THAT IT ORIGINATES WITH THE STEERING COUPLER. I HAVE DONE QUITE A BIT OF ONLINE RESEARCH AND EVERYTHING THAT I HAVE FOUND SHOWS THIS TO BE A WIDESPREAD KNOWN ISSUE WITH THIS MODEL/YEAR. THE PART SHOWS TO BE NO MORE THAN $5 BUT, TO GET THE PART REPLACED I HAVE BEEN QUOTED BY HYUNDAI A PRICE OF ALMOST $500. HOWEVER, THERE HAS BEEN NO RECALL ISSUED YET? CURIOUS, HOW MANY COMPLAINTS DOES IT TAKES FOR THIS TO FINALLY GET FIXED? *TR
AIR BAG LIGHT IS CONSTANTLY ON AND CAR HAS NOT BEEN IN ANY ACCIDENTS. CONCERNED THAT AIRBAG WILL NOT PROPERLY FUNCTION IF NEEDED. HYUNDAI WANTS BETWEEN $ 400 AND $ 900 TO FIX ISSUE. THIS IS A MAJOR SAFETY ISSUE AND SEVERAL OTHER 2011 HYUNDAI SONATA OWNERS HAVE THE SAME PROBLEM.
BRAKE TAIL LIGHT CONSTANTLY MALFUNCTIONS. IT HAS BEEN REPLACED SEVERAL TIMES AND IT KEEPS FAILING. WHEN YOU BRAKE THE LIGHT DOES NOT COME ON AND IT COULD CAUSE AN ACCIDENT.
HEADLIGHTS FLICKER AND/OR SWITCH FROM LOW TO HIGH BEAMS WHEN USING TURN SIGNAL. THE TURN SIGNAL STALK CONTAINS THE ON/OFF/AUTO SWITCH FOR THE HEADLIGHTS AS WELL AS THE HIGH/LOW BEAM SELECTION. THIS PROBLEM HAS HAPPENED SEVERAL TIMES WHEN TURNING ON THE BLINKER OR EVEN WHEN THE TURN STALK RETURNS TO OFF AFTER COMPLETING THE TURN. IT APPEARS TO BE A SHORT OR BAD CONTACT IN THE TURN SIGNAL AND SEEMS TO ONLY HAPPEN WHEN THE TURN STALK IS ACTUALLY BEING MOVED OR MANIPULATED. THIS CAUSES THE HEADLIGHTS TO FLASH OR BLINK ON THE HIGH BEAMS AND WHEN THEY MOMENTARILY GO TO THE OFF POSITION THE DASH LIGHTS GO TO FULL INTENSITY (JUST LIKE DURING THE DAY WHEN THE LIGHTS ARE OFF).
AIRBAG LIGHT IS COMING ON AND PASSENGER SEAT DOESN'T SEEM LIKE ITS SENSING A PERSON IN THE PASSENGER SEAT. VEHICLE HAS NOT BEEN IN AN ACCIDENT.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED, THE BRACKETS WERE MISSING FROM THE ENGINE ASSEMBLY, AND THE ENGINE SENSORS DID NOT WORK. AFTER THE RECALL REPAIR, THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.
STEERING WHEEL COUPLER GOING BAD PER DEALER. HAD NOTICED THE STEERING WHEEL CLUNKING WHILE TURNING. PER DEALER NO CAMPAIGN AND OVER $400 TO REPLACE. THE VEHICLE HAS 84,000 MILES.
WHEN TURNING STEERING WHEEL IN EITHER DIRECTION, IT MAKES A THUD WITH EACH TURN. HAPPENS ON ALL OCCASIONS. AFTER CHECKING COMPLAINTS, I NOTED THE SAME COMPLAINT WAS MADE ON 12/06/2016 AND 12/07/2016. PLEASE TAKE THIS PROBLEM SERIOUSLY AND NOTIFY MANUFACTURER.
I UNFORTUNATLEY HAVE THE SONORA WITH THE ENGINE RECALL WHICH TO ME IS ASKING WHY HYUNDAI JUST ISN'T REPLACING ENGINES REGARDLESS OF FAILURE? THERE IS NO RESALE IN A CAR WITH THIS OPEN RECALL .MY OTHER ISSUE I NEED TO HAVE ADDRESSED IS MY STEERING WAS UPGRADED AND APPROXIMATLEY A MONTH OR SO AFTER I HEARD A CLUNKING NOISE IN THE DRIVEWAY WHEN I TURN THE STEERING WHEEL FROM SIDE TO SIDE, I CALLED MY DEALER ( HYUNDAI 112 IN MEDFORD ,N.Y ) AND IT WAS ALMOST SCRIPTED ,I WAS TOLD IT'S A BUSHING OR SOMETHING HE SAID AND IT'S NOT PART OF THE RECALL. I HAVE TO PAY FOR THIS. IF YOU CHECK ONLINE YOU WILL SEE IT'S A MAJOR FAILURE ,WHY IT WOULD BE SUCH A FLIMSY PLASTIC GEAR IN STEERING ? I HOPE YOU CAN REMEDY THIS AS A RECALL. MY CAR HAD NO NOISE UNTIL THE STEERING WAS QUOTE UPGRADED BY HYUNDAI , AGAIN PLASTIC PIECE IN A STEERING MOTOR?
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED. THE VEHICLE STALLED AND RESTARTED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
STEERING WHEEL IN 2011 HYUNDAI SONATA STARTED CLICKING WHEN TURNED SIDE TO SIDE. MECHANIC SAID IT WAS A PLASTIC POWER STEERING COUPLER/BUSHING THAT NEEDED REPLACING. IF BROKEN/WORN DOWN ENOUGH, THE STEERING COULD SEIZE UP. ACCORDING TO SOME YOUTUBE VIEWS, THIS IS A VERY WELL KNOWN PROBLEM. PART IS ONLY A COUPLE OF DOLLARS, BUT LABOR IS SEVERAL HUNDRED. NOT SURE WHY THEY USED PLASTIC, AND WHY NO RECALL, AS THIS IS A SAFETY ISSUE.
THERE IS A CLICKING AND RATTELING IN THE STEERING COLUMN WHEN TURNING (OR WHEN GOING OVER A BUMP). AND THERE IS A SLIGHT GRIP OR PULL FROM THE COLUMN ONTO THE STEERING WHEEL AT CERTAIN DEGREES OF ITS ROTATION. DEFINITELY A POTENTIAL SAFETY ISSUE. I BELIEVE IT ORIGINATES WITH THE STEERING COUPLER. ONLINE SEARCH REVEALS THIS IS A WIDESPREAD ISSUE WITH THE MODEL, HOWEVER THERE HAS BEEN NO RECALL.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHENEVER THE STEERING WHEEL WAS TURNED, A LOUD CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE AND RECOMMENDED THAT THE STEERING COLUMN BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THERE IS AN ACTIVE CAMPAIGN 133 ABOUT MY COIL POSSIBLE FRACTURING, WHICH MINE DID IM CONFUSED TO WHY ITS NOT LISTED AS A RECALL FOR MY CAR I LIVE AN ILLINOIS AND ALL OTHER RECALLS HAVE APPLIE?
RECENTLY I HAVE HEARD A KNOCKING NOISE IN THE STEERING WHEEL AND CAN FEEL THIS KNOCKING AS WELL. I HAVE TAKEN THE VEHICLE TO THE CLOSET HYUNDAI DEALER FOR LOOKING AT AND REPAIR, THEY DESCRIBE IT AS THE STEERING COUPLER THAT NEEDED TO BE REPLACE AND WAS VERY COSTLY FOR REPAIR. THIS NOISE AND FEELING APPEARS BELOW 5 MPH AND WHEN THE STEERING WHEEL IS BEING TURNED LEFT OR RIGHT.
ON 8/17/15, MY VEHICLE WITH 59,792 MILES, STALLED SEVERAL TIMES WHILE DRIVING ON A HIGHWAY. I WAS ABLE TO RESTART THE VEHICLE, BUT COULD NOT DRIVE ABOVE 20 MPH. THIS LASTED FOR ABOUT 15 MILES THEN MY VEHICLE DROVE NORMALLY. I TOOK MY VEHICLE TO MY LOCAL HYUNDAI DEALERSHIP AND THEY COULDN'T DETERMINE WHAT CAUSED THIS ISSUE. ON 9/28/15, MY VEHICLE WITH 60,256 MILES, STALLED AGAIN WHILE DRIVING ALMOST CAUSING AN ACCIDENT. I COULDN'T GET MY VEHICLE STARTED AGAIN AND THE ENGINE WAS SMOKING. I HAD THE CAR TOWED TO THE SAME LOCAL HYUNDAI DEALER. THE DEALER REPLACED THE ENGINE (RE MANUFACTURED ASSY-SUB R) UNDER WARRANTY AS PER NHTSA CAMPAIGN #V-568, BECAUSE IT WAS SEIZED. SEE ATTACHED INVOICE. ON 9/12/16, MY VEHICLE WITH 68,993 MILES, FAILED TO START AFTER A 10 MILE DRIVE. THE STARTER ENGAGED, BUT COULDN'T TURN THE ENGINE. AFTER SEVERAL ATTEMPTS, THE ENGINE BEGAN SMOKING AND THE STARTER WOULD NO LONGER ENGAGE THE ENGINE. MY VEHICLE WAS TOWED TO THE SAME LOCAL DEALERSHIP. I WAS INFORMED THAT THE STARTER WAS BAD AND IT NEEDED REPLACEMENT. SEE ATTACHED INVOICE. THEY ALSO PERFORMED RECALL #132, INSPECT ENGINE. MY COMPLAINTS ABOUT THE ENGINE LOCKING UP CAUSING THE STARTER TO GO BAD WERE DISMISSED BY THE DEALER. ON 10/8/16, I PERFORMED AN OIL CHANGE ON MY VEHICLE WITH 69,252 MILES. THIS IS THE SECOND OIL CHANGE SINCE THE RE MANUFACTURED ENGINE WAS INSTALLED. I HAVE ALWAYS DONE MY OWN OIL CHANGE USING MOBIL 1 OIL AND USUALLY A CLOSED TYPE DRAIN PAN. THIS TIME I USED AN OPEN STYLE DRAIN PAN.
MY ENGINE IS GOING TO FREEZE IT HAS NO POWER AND THE TRANSMISSION IS SLIPPING. IT ONLY HAS 74,000 MILES ON IT. I SPENT ALL OF MY MONEY ON THAT CAR AND IT HAS A SALVAGE TITLE, SO I CANT SELL IT ORTRADE IT IN. I TOOK IT TO THE DEALER FOR THE RECALL AND THEY SAID IT DIDNT FALL UNDER THAT RECALL SO I TOOK IT TO A DIFFERENT DEALER THEY SAID THE SAME THING!, I WANT MY CAR FIXED!!!!! IM A SINGLE MOTHER AND IM HOMELESS AT THE MOMENT SO I REALLY NEED MY CAR!!!!
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HAD NOT EXPERIENCED POWER STEERING FAILURE UNTIL A DEALER COMPLETED A RECALL REPAIR FOR THE STEERING. IMMEDIATELY AFTER THE DEALER'S REPAIR, THE STEERING WHEEL BECAME EXTREMELY STIFF AND DIFFICULT TO STEER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED THAT THE REMEDY CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE MANUFACTURER TO DETERMINE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/23/2017*CT UPDATED 7/12/18*JB *TR
WHEN I ACCELERATE ON THE FREEWAY, ENGINE STALLS. GOES FROM 55 TO ZERO AND WHEN I PUMP VIGOURSLY IN THE GAS TO MAKE IT GO FASTER, IT WILL NOT. I ALMOST WAS SLAMMED IN THE REAR FROM OTHER CARS IN THE FREEWAY. PLUS AIR BAG LIGHT WILL NOT GO OFF. PLUS KNOCK KNOCK NOISE HEARD IN THE ENGINE.
AFTER TAKING MY CAR TO A DEALER FOR OIL CHANGE AND TIRE ROTATION, THE PASSENGER SIDE AIRBAG LIGHT CAME ON AND IT'S REMAINED ON FOR SEVERAL WEEKS.
I HAVE TAKEN MY CAR INTO HYUNDAI 3 TIMES FOR THE SAME REPAIR ON THE STEERING COLUMN. I HAVE CLICKING AND CHUNKING IN THE STEERING WHEEL AND NOW MY KEY WILL NOT RELEASE. I WAS TOLD THIS TIME BY HYUNDAI THAT IT WOULD COST ME 150.00 FOR DIAGNOSTIC AND THOUSANDS IF IT ISNT A RELATED ISSUE. THIS CAR IS A LEMON, AND IM STUCK WITH IT.
CAR STALLED AND ENGINE SHUT DOWN WHILE TRYING TO CROSS OVER A 4 LANE HIGHWAY CAME WITHIN 5 FEET OF A MAJOR COLLISION WITH 2 APPROACHING VEHICLES THERE IS ALSO ANOTHER ISSUE WITH THE STEERING COLUMN. HYUNDAI CHOSE TO USE A PLASTIC BUSHING IN THE STEERING COLUMN THAT HAS COMPLETELY FAILED AT 65000 MILES. THE DEALERSHIPS, 2 SEPARATE ONES, STATE THAT THIS IS NOT COVERED BY THE MULTIPLE OTHER RECALLS WITH THE STEERING. THE BUSHING IS HARD PLASTIC, ABOUT THE SIZE OF A NICKEL AND COSTS 2.00 AT THE DEALERSHIP. BUT THEY WANT 300.00 LABOR TO INSTALL IT
PAINT PEELING ON ROOF OF CAR RIGHT ABOVE WINDSHIELD NOTICED IT A SEVERAL MONTHS AGO CALLED DEALERSHIP SAID PAINT NOT UNDER WARRANTY WHY IS PAINT PEELING OFF THE CAR THANK YOU
I HAVE EXCESSIVE FREE PLAY IN MY STEERING WHEEL WHILE THE CAR IS STATIONARY AND MY STEERING WHEEL VIBRATES AND SHAKES WHILE I DRIVE THE AT HIGH SPEEDS OR CHANGING LANES. ALSO MY SUSPENSION FEELS LOOSE WHEN GOING OVER BUMPY ROADS.
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE AND AN OIL CHANGE, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED THREE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 15V568000 (ENGINE). SHORTLY AFTER THE DEALER'S REPAIRS, SMOKE EMITTED UNDER THE HOOD NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT FILED AN INCIDENT REPORT. THE VEHICLE WAS TOWED TO A YARD AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER AND THE MANUFACTURER TO DETERMINE WHAT CAUSED THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER TURNING OFF THE VEHICLE, THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE STARTER MOTOR WAS REPLACED, BUT THE FAILURE CONTINUED. IN ADDITION, THE FRONT DRIVER SIDE SEAT BELT MALFUNCTIONED AND WOULD NOT REMAIN LOCKED, AND THE HEADLIGHTS AND BRAKE LIGHT WOULD SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE HESITATED, THE STEERING WHEEL SEIZED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS METAL DEPOSITS IN THE ENGINE THAT CAUSED A KNOCKING NOISE AND THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
TURNING STEERING WHEEL A FEW DEGREES LEFT OR RIGHT OF CENTER PRODUCED A KNOCKING, CLICKING AND SOME PLAY. ALSO, STEERING WOULD RATTLE LOUDLY WHEN DRIVING OVER ROUGH SURFACE SUCH AS GRAVEL DRIVEWAY. DEALER REPAIR DETERMINED IT WAS THE STEERING COUPLER ALLOWING BOTH SHAFTS TO BECOME LOOSE. HAD THIS REPAIRED AND SERVICE DEPT. MANAGER TOLD ME I SHOUD NOW HAVE A SAFE CAR? 8 MONTHS OUT OF WARRANTY, MILEAGE OF 41,740. I FEEL LOSE OF STEERING CONTROL IS A SAFETY HAZARD.
I PURCHASED A PRE-OWNED 2011 SONATA IN OCT 2013. IN SEPTEMBER OF 2016 THE STEERING WHEEL AT TIMES WOULD BE HARD TO STEER. THEN AROUND OCTOBER OF 2016 MY STEERING WHEEL STARTED MAKING A CLICKING SOUND WHEN TURNING THE WHEEL AND THE ESC LIGHT REMAINED ILLUMINATED EVEN WHEN I DEPRESSED THE BUTTON NUMEROUS TIMES . WHEN I WENT TO A LOCAL MECHANIC TO FIND OUT WHAT THE PROBLEM WAS, I WAS TOLD IT WAS THE STEERING COLUMN AND THAT I WOULD NEED TO TAKE IT TO HYUNDAI TO FIX IT BECAUSE THE STEERING WOULD HAVE TO BE REPROGRAMMED. I CALLED AND WAS SURPRISED TO LEARN THAT IT WAS NOT COVERED UNDER WARRANTY. I HAD TO SHELL OUT $1100 JUST TO HAVE IT REPAIRED.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, AN ABNORMAL SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART LOCATED IN THE STEERING WHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,293.
AIR BAG LIGHT REMAINS ON ALL THE TIME.
THERE IS A CLICKING OR CLUCKING SOUND WHEN GOING OVER A SLIGHT BUMP IN THE ROAD AND THE STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING ALONG WITH A SLIGHT GIVE IN THE STEERING WHEEL.
TOOK MY 2011 HYUNDAI SONATA IN TO THE DEALER FOR THE ENGINE SEIZING RECALL IN APRIL 2016 AND THEY RECOMMENDED I REPLACE MY STEERING COUPLER. I HAD NOT NOTICED ANYTHING WRONG WITH IT AT THAT TIME SO I DECIDED TO WAIT. I AM TAKING IT IN TODAY TO HAVE IT REPLACED BECAUSE THE STEERING WHEEL IS VERY LOOSE AND IS MAKING A CLICKING NOISE WHEN I TURN IT. THE CAR IS NOT IMMEDIATELY RESPONSIVE TO TURNING IN THE PAST FEW DAYS. I HAVE SEEN NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME ISSUE WITH THE SAME MODEL YEAR CAR ON THE HYUNDAI FORUMS. I CHECKED MY VIN AND THERE IS NOT A RECALL FOR THIS. THERE SHOULD BE IF THE CAR CAN BECOME UNRESPONSIVE TO SOMEONE TURNING THE STEERING WHEEL.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED RANDOMLY WHILE DRIVING OR MAKING A TURN. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLING CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED AND PROVIDED NO SPECIFIC DIAGNOSIS. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE, THE KEY WAS DIFFICULT TO TURN IN THE IGNITION, THE LOW BEAMS SHORTED, AND THE DEALER REPLACED THE HOUSING FOR THE BRAKE LIGHTS. THERE WERE ADDITIONAL REPAIRS DUE TO THE MULTIPLE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO SOLUTION. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 15V568000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 77,786.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, A GRINDING METAL NOISE COULD BE HEARD COMING FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEX COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 91,430. UPDATED 01/11/2017*CT CONSUMER STATED ENGINE FAILURE, STARTER LEVER NEEDED TO BE REPLACED, STEERING COLUMN COUPLER NEEDED TO BE REPLACED UPDATED 7/5/18*JB
STEERING WHEEL KNOCK AND VIBRATIONS AT HIGH SPEEDS. STEERING COUPLER FAILURE.
THE STEERING WHEEL CLICKS WHEN TURNING, DOESN'T RESPOND WELL. WHILE IN DEALERSHIP FOR ANOTHER ISSUE, WAS INFORMED THAT THE STEERING COUPLER NEEDED TO BE REPLACED, AND THE TECHNICIAN SAID "IT'S JUST ONE OF THE 'PERKS' OF LIVING IN FLORIDA. THE WEATHER HERE JUST EATS THIS PART AWAY.". PROBLEM WITH HIS STATEMENT IS THAT WE JUST MOVED HERE A FEW MONTHS AGO AND, UNTIL THEN, THE CAR WAS GARAGE KEPT IN THE NORTHEAST, SO HIS REASONING DOESN'T HOLD WATER. ACCORDING TO WHAT I'VE READ, THOUSANDS OF OTHER 2011 SONATAS ARE EXPERIENCING THIS SAME ISSUE. WHY HASN'T THIS BEEN COVERED UNDER A RECALL? I WAS TOLD BY THE TECHNICIAN THAT THIS IS A VERY DANGEROUS SITUATION AND IT SHOULD BE REPAIRED ASAP...AND HYUNDAI WOULD ONLY CHARGE ME $375 TO REPAIR IT "AND MOST LIKELY SAVE YOUR LIFE"...AS PER THE TECH.
STEERING WHEEL STARTED VIOLENTLY SHAKING WHILE I WAS DRIVING
LOOSE STEERING SHAFT. STEERING WHEEL I S SLIGHTLY LOOSE AND BEING REFUSED WARRANTY ON THIS PART IN DEALERSHIP. AS I HAVE EXTEDED WARRANTY
YOU TURN THE WHEEL FROM SIDE TO SIDE. EXCESSIVE SHAKING AND SHUDDERING OF THE STEERING WHEEL WHEN DRIVING SPEEDS OF 60 MPH OR HIGHER. CLICKING NOISE WHEN WHEEL IS TURNED DURING BACKING UP. SHAKING OF THE STEERING WHEEL IS NOT STARTING AT LOWER SPEEDS.
ENGINE KNOCK/PING GETS LOUDER WITH INCREASING SPEEDS, CAR IS PART OF ENGINE RECALL BUT DEALER STATES MY ENGINE IS FINE, ABSOLUTELY NO REASON GIVEN TO ME WHY I HAVE AN ENGINE KNOCK. IT SOUNDS LIKE 2 GLASS BOTTLES CLANGING TOGETHER. I AM AFRAID MY ENGINE IS GOING TO FAIL, EVEN THOUGH DEALER STATES IT IS "FINE"
RECENTLY I NOTICED THE STEERING IN MY 2011 HYUNDAI SONATA HAD DEVELOPED QUITE A BIT OF "PLAY" IN IT. WHEN TAKING MY SONATA IN FOR AN UNRELATED RECALL I ASKED THE SERVICE ADVISOR ABOUT IT. HE SAID THEY WOULD CHECK IT OUT. AFTER DOING SO HE INFORMED ME THAT A PLASTIC COUPLER IN THE STEERING COLUMN WAS WORN AND WOULD NEED TO BE REPLACED. THE CAR ONLY HAD 40,000 MILES ON IT AT THAT POINT. I WAS SURPRISED THAT A CAR WITH THAT LOW MILEAGE WOULD NEED SUCH AN IMPORTANT PART THAT COULD PROVE TO CAUSE LOSS OF STEERING IF IT BROKE. THE SERVICE ADVISOR SAID THEY WERE "SEEING A LOT OF THESE COME IN FOR REPAIR AND WAS SURPRISED THEY HAVEN'T ISSUED A RECALL ON THEM". I AGREE. I BELIEVE A CAR WITH 40K MILES SHOULD NOT BE HAVING SUCH PROBLEMS, ESPECIALLY WITH SAFETY RELATED EQUIPMENT. MORE IMPORTANTLY, I AM FEARFUL FOR THE COUNTLESS FOLKS OUT THERE WHO MAY NOT BE AWARE THEY HAVE A POTENTIAL PROBLEM WITH THEIR STEERING, A PROBLEM THAT COULD CAUSE A FATAL CRASH. THIS PROBLEM NEEDS TO BE ADDRESSED. THANK YOU.
STEERING BEGAN TO MAKE A CLICKING NOISE, THEN PROGRESSED OVER A FEW DAYS TO A THUMPING NOISE, THEN STEERING BECAME INCREASINGLY LESS RESPONSIVE AND NOISY WHEN DRIVING OR GOING OVER BUMPS. *TR
WHEN I WENT IN FOR AN OIL CHANGE AND BRAKE NOISE COMPLAINT (WHICH IS ANOTHER CONSTANT PROBLEM), I WAS QUESTIONED IF I WAS HEARING CLICKING IN THE STEERING WHEEL WHEN TURNING. I HADN'T. I WAS TOLD THAT THIS WAS A PROBLEM WITH THE 2011 AND 2012 SONATAS' STEERING COUPLER, AND IF I DIDN'T HEAR THE NOISE, I SOON WOULD SO I SHOULD FIX IT (~$360). I ASKED IF THERE WAS A RECALL, SINCE IT SEEMED TO BE ENOUGH OF A PROBLEM THAT IT WAS A KNOWN PROBLEM AT THE DEALERSHIP. THEY SAID THERE WAS NO RECALL, BUT I SHOULD GET IT REPLACED. I HADN'T HEARD ANY NOISES, SO I DECLINED THE REPAIR. LITTLE DID I REALIZE, IT WOULD BEGIN THE VERY NEXT DAY. MY STEERING WHEEL NOW RATTLES AND CLICKS EVERY TIME I GO OVER EVEN A SMALL BUMP IN THE ROAD, OR TURN MY STEERING WHEEL, AND IT IS GETTING WORSE. I EVEN CALLED HYUNDAI, AND THEY DIDN'T SEEM TO KNOW WHAT I WAS TALKING ABOUT. IF THE DEALERSHIP HAS SEEN THIS IN MULTIPLE CARS, AND THERE ARE PLENTY OTHER SIMILAR COMPLAINTS ONLINE, WHY IS THIS NOT A RECALL? WHY ARE THE OWNERS BEING RESPONSIBLE FOR THIS REPAIR?
EVERY TIME I DRIVE OVER A BUMP OR TURN THE STEERING WHEEL, IT MAKES A CLICKING/CLUNKING SOUND. I JUST WENT PAST MY WARRANTY-COVERED MILEAGE OF 60,000 MILES.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →