Page 32 of 68 · complaints 1,551–1,600 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Steering
Filed Feb 6, 201760,000 milesNC

THE STEERING COLUMN IS MAKING A CLICKING NOISE WHEN I DRIVE AND OR HIT BUMPS, THERE WAS A RECALL #10V457000 OCT 2010 FOR STEERING GEAR BOX SHAFT NOT TIGHTENED PROPERLY AND POSSIBLY TO BE REPLACED- THIS RECALL FALLS UNDER TEH PRODUCTION TIME OF MY CAR HOWEVER I HAD NOT PURCHASED THE CAR WHEN TEH RECALL CAME OUT SO WAS NEVER NOTIFIED AND NOW I HAVE THE PROBLEM AND AM VERY CONCERNED THAT I WILL HAVE AN ACCIDENT IF THE STERRING COLUMN FAILS- THE DEALER SAID THEY WOULD CHARGE ME$800 TO REPLACE SOME PART THAT THEY HAVE HEARD OF SAME COMPLAINTS- HYUNDAI SHOULD COVER MY CAR FOR THIS RECALL HOW DO I GET THAT TO HAPPEN

Engine
Filed Feb 6, 2017119,000 milesCA

CAR JUST STALLED WHILE DRIVING ON THE FREEWAY AND WOULDN'T TURN OVER AFTER MANY ATTEMPTS TO JUMP START STILL NOTHING. THOUGHT IT WAS AN ELECTRICAL PROBLEM TILL THE ELECTRICAL SHOP I HAD TAKEN THE CAR TO A ELECTRICAL REPAIR NEAR MY HOME AND WAS INFORMED THAT THE ENGINE WAS FROZEN OR SEIZED. MY CAR IS ALWAYS WELL MAINTAINED WITH THE NECESSARY LUBRICANTS AND FLUIDS AND HAD BEEN SERVICED AT THE DEALERSHIP FOR RECALL 132 RECENTLY BUT TOLD ME THAT THEY DID NOT NEED TO REPLACE THE ENGINE. A COUPLE MONTHS PRIOR I HAD A VALVE JOB DONE AT GRIFFIN AUTOMOTIVE BECAUSE THE CAR STARTED TO BARELY EVEN HOLD AN IDLE BECAUSE PART OF A VALVE HAD BROKE OFF SENDING A PIECE OF METAL THRU THE TURBOCHARGER WHICH THAN ALSO NEEDED REPLACEMENT FOR A GRAND TOTAL OF $4,500 FOR VALVE JOB AND NEW TURBOCHARGER.

Unknown or Other
Filed Feb 4, 201743,903 milesPA

FRONT DRIVERS SIDE DOOR LOCK WAS MAKING A GRINDING NOISE FOR ABOUT A WEEK WHEN PUTTING THE CAR IN REVERSE OR DRIVE OR PARK. ON WEDNESDAY, FEBRUARY 1, 2017 IT STOPPED WORKING COMPLETELY. IT DOES NOT LOCK UNLESS I MANUALLY LOCK IT. I KNOW THERE WAS A RECALL FOR THIS VERY REASON BUT WHEN I CHECKED MY VIN IT DOESN'T COME UP. HOW CAN I GET THIS REPAIRED AS PART OF THAT RECALL?

Air Bags
Filed Feb 3, 201780,000 milesFL

AIR BAG WARNING LIGHT IS ON AND WILL NOT TURN OFF. COMMON PROBLEM DUE TO CLOCK SPRING IN STEERING WHEEL, OR SENSOR. AIRBAGS WILL NOT BE FUNCTIONAL WITH THIS PROBLEM. HYUNDAI WILL NOT COVER REPAIR COSTS.

Steering
Filed Feb 3, 201742,800 milesVA

CLUNKING NOISE IN STEERING WHEEL. RESEARCH INDICATED IT WAS A COMMON PROBLEM WITH THESE VEHICLES. A PLASTIC COUPLER FAILS IN THE POWER STEERING ASSIST MOTOR LOCATED ON THE STEERING WHEEL SHAFT UNDERNEATH THE DASH. DEALER REPLACED THE $3.72 PART AND LABOR WAS $371.42. HYUNDAI IS AWARE OF THE PROBLEM AND STATED IT WAS A COMMON ISSUE. THIS VEHICLE WAS BOUGHT NEW AND THE MILEAGE WHEN REPAIRED ON FEB. 1, 2017 WAS 42892.

Engine
Filed Feb 2, 201789,000 milesAE

SECOND TIME REACHING OUT AND I HAVE GOTTEN NO KIND OF HELP OR CONTACT. I KEEP GETTING TOLD THAT BECAUSE I AM STATIONED OVERSEAS THAT I CAN'T BE HELPED. I AM ACTIVE DUTY ARMY SERVING OVERSEAS SO YOU WOULD THINK THAT THE LEAST THAT COULD GET DONE IS PUTTING MY SAFETY AS PRIORITY. THE ENGINE IS ON RECALL AND I'VE ALREADY ALMOST GOTTEN INTO AN ACCIDENT BECAUSE OF IT!!!! *TR

Engine
Filed Jan 27, 201777,000 milesCT

HYUNDAI RECALL 132 FOR METAL CHIPS ON CRANKSHAFT - DEALER SAYS CAR IS FINE EVEN THOUGH IT'S USING A QUART OF OIL EVERY 600-800 MILES NOW, AND IT KEEPS GETTING WORSE. THE CAR USED ZERO OIL UNTIL AROUND 77K MILES, THEN THE RECALL CAME OUT AND IT SEEMS THE TYPICAL RESPONSE FROM HYUNDAI IS TO DENY ANY RESPONSIBILITY FOR THIS PROBLEM

Exterior Lighting
Filed Jan 27, 201790,000 milesKY

MY INSIDE LIGHTS SEEM TO HAVE SOME SORT OF DEFECT. THEY HAVE STOPPED WORKING SEVERAL TIMES AND I HAVE TO TAKE THE COVERS OFF AND MOVE THE BULB AROUND TO GET IT TO WORK.

Steering
Filed Jan 27, 201746,000 milesCA

STARTED TO HEAR (AND FEEL) A "CLUNKING" WHEN I TURNED THE STEERING WHEEL. I TOOK IT TO THE DEALER AND WAS TOLD THAT A PLASTIC COUPLING WAS WORN/BROKEN AND IT WILL COST $400 TO REPAIR (!!) THIS VEHICLE HAS LESS THAN 46K MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT OR ABUSED AND YET....I'M ON THE HOOK TO PAY FOR THE REPAIRS. I FEEL THAT THIS SHOULD BE A RECALL ISSUE.

Steering
Filed Jan 26, 201790,000 milesGA

STEERING IS MAKING A CLICKING NOISE WHEN COMPLETING TURNS. ALSO VIBRATES OVER BUMPS. COUPLER BETWEEN ELECTRONIC STEERING MOTOR AND SHAFT HAS GONE BAD. NOT SURE WHAT FURTHER DAMAGE OR CONTROLLABILITY ISSUES COULD RESULT.

Engine
Filed Jan 25, 201789,000 milesAE

THERE IS A RECALL ON THE ENGINE AND THE MANUFACTURER REFUSES TO HAVE IT FIXED BECAUSE I AM LOCATED OVERSEAS. I AM ACTIVE DUTY ARMY AND CURRENTLY ON MISSION SO MY CAR IS WITH ME. THE CAR WENT DEAD ON THE HIGHWAY AND I ALMOST LOST MY LIFE AND THEY STILL MADE NO EFFORT TO FIX THE PROBLEM.

Steering
Filed Jan 23, 201736,000 milesNJ

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION A LOUD KNOCKING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MOTOR COUPLER HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Steering
Filed Jan 23, 201738,886 milesMD

MY 2011 SONATA HAS A LOT OF PLAY IN THE STEERING. I HAVE BEEN TOLD BY HYUNDAI OF BOWIE ( MARYLAND ) THAT IT IS A PLASTIC/RUBBER BUSHING IN THE STEERING AND WOULD BE HUNDREDS OF DOLLARS TO REPLACE. THEY ACTUALLY HAVE OLD ONES SITTING AT THE SERVICE DESK TO SHOW CUSTOMERS, AS IT IS SO COMMON. THE DEALERSHIP THEMSELVES SAID HYUNDAI USED A POOR MATERIAL AND IT IS DEGRADING AWAY. THIS IS A SAFETY CONCERN, AS THE STEERING WILL JUST GET WORSE AND WORSE UNTIL CONTROL OF THE STEERING WILL BE GREATLY EFFECTED. MY SONATA HAS LESS THAN 40,000 MILES AND HAS NOW HAD MORE RECALLS DONE ON IT THAN OIL CHANGES. WHEN TURNING THE WHEEL, WHILE STOPPED OR LOW SPEED, THERE IS NO REACTION BY THE STEERING, AND ONLY A CLUNK. ONCE THIS PIECE FAILS COMPLETELY, STEERING WILL BE GREATLY EFFECTED.

Steering
Filed Jan 20, 201760,000 milesGA

STEERING WHEEL MAKES TERRIBLE NOISE, PARTICULARLY WHEN DRIVING OVER ANY BUMP OR UNLEVEL AREA IN THE ROADWAY, AND STEERING IS BECOMING VERY LOOSE. DEALERSHIP SAYS IT'S THE STEERING WHEEL COUPLER THAT HAS BROKEN AND ADMITS IT IS A VERY COMMON ISSUE WITH THIS VEHICLE BECAUSE THE PART IS PLASTIC. THE COST TO REPAIR IS $400. HYUNDAI NEEDS TO STEP UP AND TAKE CARE OF THIS DEFECTIVE PART BEFORE SOMEONE GETS HURT. *TR

Air Bags
Filed Jan 19, 2017114,000 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. .....UPDATED 03/08/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO CHARGE. UPDATED 06/09/17 *JS

Steering
Filed Jan 19, 201710,000 milesCA

I WENT TO THE DEALERSHIP BECAUSE OF THE UNSTABLE STEERING. THEY TOLD ME THAT COUPLER WAS BROKEN AND IT IS VERY COMMON ISSUE WITH 2011 HYUNDAI SONATA. BUT THERE IS NO RECALL ON THIS. EVEN WHEN THE COUPLER WAS REPLACED, THE CAR IS STILL UNSTABLE WITH STEERING. THERE IS A RECALL ON HYUNDAI SONATA FOR ELECTRONIC POWER STEERING SYSTEM. MY CAR WAS NOT INCLUDED, BUT I THINK MY CAR IS ALSO AFFECTED BY THE PROBLEM. I AM AFRAID THIS CAR IS NOT SAFE TO DRIVE. I THINK NHTSA SHOULD EXTEND THE EPS RECALL ON HYUNDAI SONATAS TO ALL 2011 HYUNDAI SONATA.

Engine
Filed Jan 19, 201770,000 milesMA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO CONSUME LARGE AMOUNTS OF OIL. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DIFFERENT INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Steering
Filed Jan 17, 201733,000 milesNC

STEERING COLUMN PROBLEM. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, IT MAKES A KNOCKING OR CLICKING NOISE. IT'S BEEN ANALYZED AS A STEERING COLUMN SHAFT COUPLER, THAT WAS ASSEMBLED AT THE FACTORY INCORRECTLY OR A DEFECTIVE PART. THERE'S BEEN NO RECALL ON THIS PROBLEM, BUT THERE'S BEEN DOZENS & DOZENS OF COMPLAINTS ONLINE ABOUT THIS PROBLEM. THE LOCAL HYUNDAI DEALER ADVISED THERE'S BEN HUNDREDS OF COMPLAINTS AT THE DEALER ABOUT THIS PROBLEM. THE REPAIR FOR THIS PROBLEM, THE DEALER ADVISES IS $300 OR MORE. MY CONCERN IS IS THIS VEHICLE SAFE TO DRIVE? CAN'T UNDERSTAND WHY THERE'S BEEN NO RECALL FOR THIS PROBLEM.

Air Bags
Filed Jan 17, 201775,000 milesFL

TAKATA RECALL MY AIRBAG LIGHT IS ON. MY VIN NUMBER DOES NOT COME UP ON THE RECALL LIST. I LIVE IN HOT CLIMATE, MIAMI, FL AND MY CAR IS 6 YEARS OLD. I AM CONCERNED THAT MY VEHICLE MAY BE AT RISK. *TR

Steering
Filed Jan 14, 2017110,000 milesTX

STEERING COUPLING PROBLEM WHICH HAS SERIPUS SAFTY ISSUE. I WONDER WHY THIS PROBLEM HAD NOT BEEN RESOLVED BY HYUNDAI AND HOW MANY OTHER FAULTY COUPLERS HAD BEEN FOUND WHILE PERFORMING THE RECALL. THE DEALERSHIP ASKED ME FOR 600$ TO FIX THIS ISSUE!!. I DO FEEL THAT THE COUPLER SHOULD HAVE BEEN INCLUDED WITH THE RECALL

Structure › Body
Filed Jan 13, 2017FL

WHILE DRIVING, THE SUNROOF BUSTED OUT. GLASS WENT ALL UNSIDE THE VEHICLE WHILE I WAS IN HEAVY TRAFFIC ON THE INTERSTATE. I ALMOST WRECKED THE VEHICLE AND THE GLASS SCRATCHED UP THE PAINT SOURROUNDING THE VEHICLE AND THE TRUNK.

Air Bags
Filed Jan 12, 2017OR

AIRBAG LIGHT ON DASH CAME ON ALL THE SUDDEN AND WON'T TURN OFF ALSO PASSENGER AIRBAG LIGHT BLINKS NON STOP UNLESS BELT IS LOCKED. LIGHT IS ON REGARDLESS OF STATIONARY, MOVING. *TR

Steering
Filed Jan 12, 2017FL

WHEN WHEELS ARE STRAIGHT AHEAD, EITHER STATIONARY OR MOVING, TURNING THE STEERING WHEEL IN EITHER DIRECTION CAUSES A THUMP AND A VIBRATION FELT IN THE STEERING WHEEL. THE GARAGE THAT THE CAR WAS TAKEN TO SAID THEY KNEW OF THE PROBLEM WITH HYUNDAI'S BUT COULDN'T/WOULDN'T FIX IT. THE GENTLEMAN STATED THEY TOLD ALL HYUNDAI'S OWNERS TO TAKE THEIR CARS TO DEALERS. THE DEALER OBVIOUSLY KNEW OF THE PROBLEM AS WITH NO HESITATION QUOTED A PRICE OF $205 TO REPAIR. IF IT IS A KNOWN PROBLEM, AND OBVIOUSLY IT'S WIDESPREAD, WHY ISN'T THERE A RECALL TO FIX IT? THE LADY THIS PARTICULAR CAR BELONGS TO IS IN HER EIGHTIES AND IS LIVING ON A FIXED INCOME. *TR

Electrical System
Filed Jan 12, 201770,000 milesFL

WHEN DRIVING AT NIGHT WITH THE LIGHTS ON, WHEN I TURN THE TURN SIGNAL ON, THE HEADLIGHTS TURN OFF, COME BACK ON, AND FLICKER ON AND OFF, AS WELL AS THE INTERIOR LIGHTS. THIS IS AN ONGOING ISSUE NOT SOMETHING HAS HAPPENED JUST ONCE. IT'S EXTREMELY DANGEROUS AS THEY MAY JUST GO OUT COMPLETELY AND SOMEBODY COULD CRASH INTO THE FRONT OF ME OR NOT SEE THAT I'M TRYING TO TURN THERE'S ALSO BEEN NUMEROUS REPORTS OF THIS ON BLOGS AND SUCH FORTH.

Visibility › Sun/Moon Roof Assembly
Filed Jan 12, 2017160,000 milesFL

THE MORNING OF DECEMBER 22,2016 ABOUT 7:30 AM HEADED TO WORK, SUDDENLY I HEAR SOMETHING SOUNDING LIKE A GUN SHOT NEAR MY HEAD!! MY SUNROOF HAD EXPLODED!! SCARED THE HECK OUT OF ME!! I WAS DRIVING ABOUT 45-55 MPH ON A HIGHWAY. I DON'T KNOW HOW I DID NOT WRECK MY CAR!! *TR

Steering
Filed Jan 11, 201762,000 milesVA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Jan 9, 201746,000 milesNY

ON THURSDAY 1/5/17, UPON STARTING MY VEHICLE, MY ENGINE LIGHT WAS ILLUMINATED. TODAY, I HAD A DIAGNOSTIC TEST DONE AND WAS TOLD THE TURBO COMPONENT WAS NOT WORKING. MY VEHICLE HAS APPROXIMATELY 46,000 MILES. I READ ONLINE AND THIS HAS HAPPENED TO OTHERS WITH THE SAME MILEAGE. IS THERE ANOTHER RECALL?

Air BagsCrash2 injured
Filed Jan 8, 201721,900 milesNJ

WHILE ENTERING A DRIVEWAY ON 1/5/2017, MY VEHICLE WAS STRUCK ON THE RIGHT REAR. SPEED WAS 4-5 MPH, WITH NO FRONT COLLISION. HOWEVER, FRONT AIR BAG ACTIVATED AND INSTANTLY CAUGHT FIRE AND DEFLATED CAUSING HEAD TO STRIKE STEERING WHEEL. REAR PASSENGER AIR BAGS DID NOT ACTIVATE ON EITHER SIDE OF VEHICLE. BURN HOLE IN FRONT AIR BAG IS THE SIZE OF A SILVER DOLLAR.

Vehicle Speed Control
Filed Jan 6, 201760,000 milesPA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, THE RPMS INCREASED INDEPENDENTLY AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. IN ADDITION, ONCE THE VEHICLE WAS PLACED IN PARK, THE RPMS CONTINUED TO INCREASE AND THEN DECREASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Exterior Lighting
Filed Jan 5, 201798,000 milesFL

REAR LIGHT CASING IS MELTING AND THE BULBS ARE BLOWING EVERY FEW WEEKS. I WAS TOLD THAT THIS IS A SAFETY HAZARD AND MY VEHICLE COULD POTENTIALLY LIGHT ON FIRE WHILE I'M DRIVING. I HAVE A FULL WARRANTY, AND THEY ARE SAYING THIS IS NOT COVERED. *TR

Steering
Filed Jan 5, 201751,000 milesGA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE TIRES WOULD NOT MOVE WHEN THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL GROMET NEEDED TO BE REPLACED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Air Bags
Filed Jan 5, 2017VA

AIRBAG B1382 SIDE AIRBAG FRONT PASSENGER RESISTANCE TOO HIGH

Engine
Filed Jan 4, 2017103,000 milesSC

DEC 29,2016 VEHICLE ENGINE COMPLETELY BROKE DOWN WHILE DRIVING 55 MPH ON RURAL HIGHWAY. ALL LIGHTS CAME ON AT ONCE AND I WAS ABLE TO STEER IT TO AN INTERSECTION AND PULL OVER. TOWED TO LOCAL GARAGE. INITIALLY DIAGNOSED AS BURNT OUT STARTER, HOWEVER, ONCE REPLACED THE ENGINE WOULD NOT TURN OVER. IT WAS SEIZED. THE VEHICLE WAS TOWED TO MYRTLE BEACH HYUNDAI ON JAN 3RD WHERE IT WILL BE TESTED. I BELIEVE THIS IS RELATED TO THE HYUNDAI RECALL REGARDING DEFECTIVE ENGINES WITH METAL SHAVINGS ALTHOUGH I HAD JUST HAD THE RECALL TESTS DONE AT THE DEALERSHIP ON DEC 16TH. I HAVE HAD A SERIES OF ISSUES WITH THE TURBO EVER SINCE I BOUGHT THIS NEW CAR WITH SERVICE RECORDS AT DEALERSHIPS IN BURLINGTON, NC AS WELL AS IN SHREWSBURY, NJ AND N. MYRTLE BEACH. ALL RECEIPTS ARE IN THE VEHICLE RIGHT NOW AT THE DEALERSHIP BUT I CAN UPLOAD AT A FUTURE TIME. *TR

Suspension › Front › Springs › Coil Springs
Filed Jan 4, 201743,274 milesPA

FRACTURE OF BOTH FRONT COIL SPRINGS IN SUSPENSION. RESULTING IN DANGEROUS SITUATION IN WHICH COILS COULD HAVE RUPTURED TIRES RESULTING IN DANGEROUS SITUATION. I RECOGNIZED ISSUE EARLY AND HAD BOTH FRONT COILS REPLACED AND SWAY BAR LINKS REPLACED AS WELL. I SEE THAT EARLIER SONATA MODELS FROM MY SAME YEAR HAVE BEEN RECALLED FOR THIS CONCERN. I BROUGHT THIS TO ATTENTION TO LOCAL HYUNDAI DEALER - THEY STATED MY VIN SHOWED NO RECALL. OBVIOUSLY, RECALL SHOULD BE EXPANDED TO INCLUDE MY MODEL (MADE IN NOV 2010 IN ALABAMA). *TR

Steering
Filed Jan 3, 201770,000 milesAL

FOR OVER A YEAR, THE STEERING WHEEL HAS CLICKED AT THE SLIGHTEST MOVEMENT, EVEN ON FLAT HIGHWAY. IT VIBRATES HEAVILY AND CLICKS LOUDLY ON UNEVEN PAVEMENT, AND FEELS LOOSE WHEN TURNING. I TOOK IT IN FOR OTHER RECALLS AND WAS TOLD IT NEEDED A STEERING COUPLER THAT WOULD COST $338. I KNOW THAT PART IS ONLY ABOUT $5 AND I JUST WATCHED A YOUTUBE VIDEO WHERE A GUY REPLACED IT IN LESS THAN AN HOUR. IT LOOKED SO EASY I'M TEMPTED TO TRY AND DO IT MYSELF. THERE ARE MORE COMPLAINTS ABOUT THIS ISSUE THAN ANY OTHER OF THE MANY ISSUES THIS CAR HAS. THERE SHOULD BE A RECALL FOR THIS PROBLEM.

Steering
Filed Jan 2, 2017IL

DEALER WAS CHANGING OIL ON CAR AND TOLD ME THERE WAS AN ISSUE WITH STEERING COUPLER. THEY CALMED IT WAS CAN BE DANGEROUS IF NOT FIXED. I AM EXPECTED TO PAY AS THERE IS NO CURRENT RECALL FOR THIS. MANY, MANY OTHER OWNERS ARE EXPERIENCING THE EXACT SAME ISSUE. WHY IS THERE NOT A SAFETY RECALL?

Steering
Filed Dec 30, 2016158,440 milesNJ

BROUGHT MY 2011 HYUNDAI SONATA TO JACKSON FIRESTONE BRYANT AUTOMOTIVE IN JACKSON, NJ TO SERVICE BRAKES. THE OWNER/TECHNICIAN OF THE SERVICE CENTER SAID HE OBSERVED A CLICK IN THE STEERING WHEN HE DROVE IT INTO THE SERVICE CENTER GARAGE. HE INVESTIGATED THE ISSUE AND FOUND THE STEERING COLUMN SHAFT "COUPLER" WAS NOT FASTENED OR TIGHTENED AS NECESSARY. HE WARNED ME (THE OWNER) THAT IT WAS UNSAFE TO DRIVE THE CAR. HE PROCEEDED TO FIX THE BREAKS AND OFFERED TO REPAIR THE STEERING ISSUE BUT SUGGESTED I BRING IT A HYUNDAI DEALERSHIP. I BROUGHT THE SONATA TO FREEHOLD, NJ HYUNDAI DEALERSHIP WHERE THEY CONFIRMED THE PROBLEM WITH THE STEERING. I HAD THE STEERING FIXED AT FREEHOLD HYUNDAI AND WAS CHARGED $390.00.

Service BrakesCrash1 injured
Filed Dec 30, 2016143,000 milesTX

I WAS DRIVING DOWN FM 2410 IN HARKER HEIGHTS, TEXAS GOING ABOUT 50 MILES AN HOUR THE SPEED LIMIT. CAME UPON A CURVE AND STARTED TO APPLY MY BRAKES TO SLOW DOWN. AS I WAS APPLYING MY BRAKES I HEARD A SCRAPPING SOUND AND THE BRAKE PEDAL SEEMED NOT TO BE FUNCTIONING AS REQUIRED. THE BRAKES LOCKED UP (AS EVIDENCE LOOKING AT THE SKID MARKS SOME 15 TO 20 FEET LONG) THE CAR SEEMED TO BE ACCELERATING INSTEAD OF SLOWING DOWN. AT THE SAME TIME, I WAS TRYING TO TAKE MY FOOT OF THE BREAK AND TURN MY STEERING WHEEL TO REGAIN TOTAL CONTROL OF THE CAR. THE CAR TURN SLIGHTLY TO THE RIGHT AS SHOWN BY THE SKID MARKS WENT OFF THE ROAD THRU THE DITCH ON THE SIDE OF THE ROAD THRU A FIELD FENCE WITH BARB WIRE ON TOP AND INTO A CEDAR TREE AS SHOWN IN THE ENCLOSED PICTURES. *TR

Unknown or Other
Filed Dec 30, 2016117,650 milesGA

ACCESSORY POWER REMAINS ON IN PARK

Steering
Filed Dec 29, 201680,000 milesNC

ANY SLIGHT TURNING OF MY STEERING WHEEL RESULTS IN A HARSH CLICKING SOUND WHETHER I GO LEFT OR RIGHT. ALSO IF THERE'S A SLIGHT UNEVENNESS TO THE PAVEMENT, THERE'S A VERY SCARY RATTLING SOUND COMING FROM THE STEERING SHAFT. I HAVE SEEN LOTS OF OTHER COMPLAINTS ONLINE, BUT HEARD THE ORIGINAL RECALL DOES NOT AFFECT MY VEHICLE. THIS IS A HORRIBLE SIGN AND I SHOULD NOT HAVE TO PAY TO FIX THIS ISSUE. THIS ISSUE OCCURS IN MOTION STATIONARY ON ANY STREET OR HIGHWAY. IT IS ALL THE TIME AND GETTING PROGRESSIVELY WORSE.

Steering
Filed Dec 28, 201649,800 milesGA

THE STEERING ON MY CAR IS MAKING NOISE. THERE IS A CLICKING SOUND WHEN I TURN OR WHEN I GO OVER A BUMP IN THE ROAD OR A POT HOLE. I TOOK IT TO A MECHANIC AND THEY TOLD ME THE STEERING COUPLING PROBABLY NEEDED TO BE REPLACED, TO GO TO HYUNDAI THAT THERE IS A RECALL. HYUNDAI TOLD ME IT'S ONLY A SERVICE BULLETIN NOT A RECALL. BOTH SEEM TO AGREE THAT IT NEEDS TO BE REPAIRED OR I COULD LOSE MY ABILITY TO STEER THE CAR AT ANY POINT WHILE DRIVING. IT SEEMS TO BE RELATED TO RECALL 10V426000 BUT I DON'T THINK MY CAR WAS INCLUDED IN THAT RECALL. *TR

Steering
Filed Dec 28, 201669,000 milesMD

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A VERY LOUD NOISE COMING FROM A STEERING COLUMN OR COUPLER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Steering
Filed Dec 28, 201635 milesVA

STEERING COLUMN MAKES CLICKING NOISE WHEN WHEEL TURNS. MALLOY SERVICE SAYS THIS IS COMMON PROBLEM IN THIS MODEL. PLASTIC COUPLER IS FAULTY. COST TO REPAIR $350. CAR HAS UNDER 50K MILES.

Steering
Filed Dec 28, 2016NC

LIKE MANY OTHER REPORTED COMPLAINTS ON THE 2011 SONATA, I HAVE EXPERIENCED LOOSENING OF THE STEERING WHEEL, WITH THE CLICKING SOUND WHEN TURNING. TOOK TO THE DEALER WHO CHARGED ME $125 TO TELL ME WHAT I ALREADY KNEW - THE STEERING COUPLER WAS BAD AND NEEDED TO BE REPLACED IMMEDIATELY. THE SERVICE ADVISOR INDICATED IT WAS DEFINITELY A SAFETY ISSUE THAT SHOULD BE FIXED IMMEDIATELY. FOR $365. CLEARLY, THERE IS A WELL ESTABLISHED PROBLEM WITH THESE VEHICLES AND A SAFETY RECALL SHOULD BE ISSUED AS SOON AS POSSIBLE.

Unknown or Other
Filed Dec 28, 2016148,000 milesCA

WHILE PUTTING MY CAR IN DRIVE AND IN PARK, THERE IS RESISTANCE IN SHIFTING. THIS HAPPENS EVERY TIME I SHIFT MY TRANSMISSION FROM PARK, TO DRIVE AND FROM DRIVE TO PARK, THIS ISSUE OCCURS. I CONTACTED MY DEALER TO GET THIS REPAIRED, AND THE DEALER SAID IT WAS A KNOWN ISSUE BUT WILL COST BETWEEN $500-$700 TO REPAIR. THIS IS MY SOLE VEHICLE THAT I DEPEND ON TO TAKE ME TO AND FROM WORK, SO I HAVE TO GET IT REPAIRED FOR MY SAFETY EVEN THOUGH IT WILL CREATE A FINANCIAL BURDEN.

Steering
Filed Dec 28, 201610 milesAZ

THE STEERING WHEEL FEELS LOOSE AND WHEN I TRY TO TURN THE CAR ACTS AS IF YOUR ON ICE OR LIKE I'M LOOSING CONTROL OF STEERING THE VEHICLE, I WAS ADVISED BY DISCOUNT TIRE THAT THE FROM SUSPENSION ISSUE ARE CAUSING MY INNER TIRES TO WEAR AND THE DEALERSHIP WAS ONLY TRYING TO SALE ME TIRES FOR $600 AND DID NOT MENTION ANY ISSUES WITH THE INNER TIRE ON THAT THE TREAD WAS A LITTLE LOW. I HAVE BEEN DRIVING ON THE HIGHWAY AND SURFACE STREETS WHEN THE STEERING PROBLEMS OCCUR. *TR

Steering
Filed Dec 27, 201660,000 milesTX

STEERING HAS EXCESSIVE PLAY AND MAKES A CLUNKING NOISE WHEN STEERING LEFT OR RIGHT. THERE IS ALSO A LOUD CLATTERING NOISE WHEN DRIVING OVER BUMPS. *TR

Structure › Body1 injured
Filed Dec 24, 201675,450 milesAL

CAR STATIONARY IN GARAGE WHILE I WAS CHECKING OIL. HOOD SUPPORT STRUTS ABRUPTLY COLLAPSED, CAUSING HOOD TO FALL RAPIDLY, HITTING ME ON THE ARM. (FORTUNATELY, ONLY ABRASION AND BRUISE). STRUTS WILL NOW NO LONGER SUPPORT THE HOOD.

Steering
Filed Dec 20, 201670,000 milesFL

MY HYUNDAI STARTED WITH A CLICKING WHEN I WOULD HIT ANY BUMPS BUT THEN STARTED MAKING MORE LOAD NOISES WHEN I WOULD TURN THE WHEEL. THEN ALL OF THE SUDDEN IT STARTED RAPIDLY SHAKING WHILE I WAS DRIVING DOWN THE HIGHWAY AT ANY SPEED ABOVE 50. IT IS A DRIVING HAZARD AND SHOULD BE RECALLED. IT'S ABSOLUTELY CRAZY THAT THIS CAR IS ALLOWED ON THE ROAD LIKE THIS. YOU HAVE NO CONTROL WHEN IT STARTS SHAKING. I TOOK IT IN AND THEY SAID THEY REPAIRED IT FOR OVER $300. ITS BEEN A FEW MONTHS AND IT IS DOING THE EXACT THING BUT NOW THEY ARE SAYING THEY NEED TO REPLACE THE ENTIRE STEERING RACK FOR OVER $1180. THERE HAVE BEEN SO MANY RECALLS ON THIS CAR FOR STEERING, IT SHOULD ALL BE COVERED. WHAT IS IT GOING TO TAKE FOR SOMEONE TO TAKE THIS SERIOUSLY. *TR

Steering
Filed Dec 19, 201688,000 milesMO

WHEN I RECEIVED MY CAR FROM THE DEALERSHIP AFTER HAVING THE ENGINE REPLACED, I NOTICED A TICKING NOISE WHEN DRIVING OVER BUMPS AND TURNING MY STEERING WHEEL. THIS NOISE IS GETTING LOUDER AND THE STEERING WHEEL ALMOST FEELS LOOSE! AFTER DOING SOME RESEARCH, I FOUND THAT A FEW HUNDRED OTHERS HAD THE SAME ISSUE AND HAD TO HAVE THE STEERING COUPLING REPLACED! WHY ISN'T THERE A RECALL WHEN THE DEALERSHIPS KNOW THIS IS A COMMON ISSUE WITH THIS CAR? I'M NERVOUS DRIVING IT! I'VE BEEN DEALING WITH IT FOR ABOUT A YEAR, AND TODAY THE NOISE GOT NOTICEABLY LOUDER AND THE STEERING IS A LITTLE LOOSER. I TOOK A VIDEO BUT I'M NOT SURE I CAN UPLOAD IT HERE. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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