Page 34 of 68 · complaints 1,651–1,700 of 3,380

2011 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Steering
Filed Nov 2, 201667,000 milesOH

THE STEERING COLUMN IS SHAKING IF YOU HIT A BUMP . CRUISE CONTROL AND THE HORN DOES NOT WORK NOW

Steering
Filed Nov 1, 2016110,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN WAS IMPROPERLY ASSEMBLED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE RE-ASSEMBLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING), ALTHOUGH THE CONTACT EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000.

Electrical System › Starter Assembly
Filed Nov 1, 2016CO

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT EXPERIENCED ISSUES STARTING THE VEHICLE. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW STARTER. THE WARNING LIGHTS DID NOT ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT UNDER WARRANTY ACCORDING TO HYUNDAI. THE VEHICLE WAS AT THE DEALER AND THE PART WAS NOT ORDERED. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Nov 1, 201685,000 milesGA

FAILURE OF THE STEERING COLUMN FLEXIBLE COUPLING.- I WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED- THIS CAUSED MY CAR TO LOSE DRIVING CONTROL - I HAD KNOCKING SOUND IN THE STEERING WHEEL AND IT WAS VERY DIFFICULT TO CONTROL THE DRIVING. THE PART IS A SMALL RUBBER COUPLING THAT IS LOCATED INSIDE OF THE POWER STEERING ASSIST MOTOR. THE PART APPEARS TO BE THE MANUFACTURER DEFAULT (IT WAS MADE OF SOFT RUBBER) - HYUNDAI HAS DEVELOPED A NEW REPLACEMENT PART THAT IS MADE OF A HARDER RUBBER THE NEW PART # 56315-2K000-FFF. EVERYONE THAT HAS A HYUNDAI SONATA 2011 SHOULD HAVE THIS FLEXIBLE COUPLING REPLACED TO PREVENT LOSING CONTROL OF THE AUTOMOBILE. AT A MINIMUM CAR OWNER SHOULD BE NOTIFIED OF THE POSSIBILITY OF THIS HAPPENING WHEN DRIVING. THIS DOES NOT APPEAR TO BE IN NORMAL ROUTINE MAINTENANCE ISSUE. *TR

Electrical SystemFire
Filed Oct 31, 20165,500 milesGA

OUR 2011 HYUNDAI SONATA GLS 2.4 ENGINE CAUGHT FIRE AS MY WIFE WAS RETURNING HOME FROM TAKING OUR SON TO SCHOOL. MY WIFE SMELLED GASOLINE AND THEN IT BURST INTO FLAMES. THIS WAS THE SECOND REPLACEMENT ENGINE COVERED UNDER WARRANTY AND HAD LESS THAN 6000 MILES ON IT. HYUNDAI MALL OF GEORGIA HAS PERFORMED ALL WARRANTY SERVICE WORK ON THIS VEHICLE. AFTER THE SECOND ENGINE AND MANY OTHER WARRANTY REPAIRS TRIED TO ENVOKE THE LEMON LAW BUT WAS DENIED BY HYUNDIA CASE #9412898.

Air Bags
Filed Oct 31, 2016CA

I BROUGHT MY CAR IN FOR THIS RECALL AND NOW MONTHS LATER THE AIRBAG LIGHT INDICATES A PROBLEM. I WAS TOLD THAT SEAT WOULD NEED TO BE REPLACED FOR $1200. THIS CAR HAS BEEN NOTHING BUT PROBLEMS

Steering
Filed Oct 31, 201667,000 milesGA

THE FLEXIBLE COUPLING (PART # 56315-2K000) FAILED. HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP DUE TO LACK OF STEERING CONTROL. HYUNDAI REFUSES TO WARRANTY OR RECALL THE PART EVEN THOUGH THOUSANDS OF PEOPLE HAVE POSTED THE SAME COMPLAINT ON THIS WEBSITE. $260 REPAIR FOR A $6.00 PART ($253.00 LABOR). THIS IS UNACCEPTABLE ON THEIR PART TO NOT WARRANTY OR RECALL A DEFECTIVE PART.

Steering
Filed Oct 30, 201681,000 milesCA

WHAT I THOUGHT WAS JUST NORMAL 'SOUND' COMING FROM THE STEERING WHEEL/COLUMN HAS PROGRESSED TO LOUD NOISE IE TURNING THE STEERING WHEEL; GOING OVER POTHOLES/BUMPS AT VARIOUS SPEEDS, BUT VERY PROGRESSIVE IN LOW SPEEDS [CITY DRIVING]. THIS LOUD NOISE SEEMED TO REVERBERATE ALL THE WAY DOWN TO THE DRIVER SIDE FRONT SUSPENSION. IT'S LIKE THERE'S 'PLAY' WHEN TURNING THE STEERING WHEEL BEFORE IT ENGAGES. 'CLICKING' SOUND IS VERY PRONOUNCED WHEN TURNING THE WHEEL FROM A STOP OR WHEN BACKING UP, THE FIRST TIME I TURN THE WHEEL. OR EVEN IF THE CAR IS STOPPED, TURNING THE WHEEL LEFT/RIGHT I CAN HEAR A PRONOUNCED 'CLICKING' SOUND, LIKE SOMETHING IS LOOSE IN THERE. IS THIS WHY THE CAR SOMETIMES VEER LEFT?I UNDERSTAND THERE IS AN ACTIVE RECALL BUT SHOULD MORE VIN BE COVERED WITH THIS. PLEASE HELP. *TR

Engine
Filed Oct 30, 2016159,000 milesPA

ON 10/25/2017, I WAS STOPPED IN TRAFFIC IN LEFT HAND TURN LANE WAITING FOR THE LIGHT TO TURN GREEN. WHEN LIGHT CHANGE I STARTED TO MOVE FORWARD AND FELT A SHUTTER IN THE CAR. I STOPPED THE CAR BEFORE MAKING THE LEFT TO ENTER INTO THE INTERSECTION AND ALL OF THE DASH BOARD LIGHTS CAME ON, THERE WAS A SMALL AMOUNT OF SMOKE CAME OUT FROM UNDER THE HOOD AND THE ENGINE WAS DEAD. TRIED TO RESTART THE ENGINE TO NO EFFECT. IF I DID NOT STOP AT THE CAR I WOULD HAVE STALLED WHILE MAKING A LEFT IN THE MIDDLE OF A FOUR LANE ROAD (THE INTERSECTION OF RT 1 & SOUTHAMPTON RD) I HAD THE CAR TOWED TO MY MECHANIC WHO INFORMED ME THAT THE ENGINE LOCKED UP AND THE STARTER WAS MELTED.

Visibility › Sun/Moon Roof Assembly
Filed Oct 28, 201679,000 milesOH

DRIVING DOWN A RESIDENTIAL STREET AT APPROXIMATELY 40 MPH WHEN THE SUN/MOONROOF SHATTERED. NO DEBRIS STRUCK THE ROOF. *TR

Steering
Filed Oct 28, 2016MO

POWER STEERING COUPLER IS FAILING. SERVICE AT DEALERSHIP TOLD ME I WOULD NEED TO HAVE THIS REPLACED. FROM READING THE VAST NUMBER OF COMPLAINTS FROM OTHER PEOPLE HAVING THE EXACT SAME ISSUE, IT IS APPARENT THAT THE PART IN QUESTION IS DEFECTIVE. WHEN ARE THEY GOING TO ISSUE A RECALL FOR REPLACEMENT OF THIS PART? HYUNDAI APPEARS TO BE KNOWINGLY PUTTING THE LIVES OF ITS CUSTOMERS IN JEOPARDY BECAUSE THEY DON'T WANT TO PAY TO HAVE THE PROBLEM CORRECTED. *TR

Service Brakes
Filed Oct 28, 2016PA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VEER IN BOTH DIRECTIONS. AS A RESULT, THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP IT IN POSITION. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND IT TOOK A LONGER AMOUNT OF TIME FOR THE VEHICLE TO COME TO A COMPLETE HALT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Oct 27, 201670,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE CONTACT RETRIEVED THE VEHICLE AFTER A RECALL REPAIR FOR THE STEERING, THE STEERING WHEEL FAILED TO WORK PROPERLY. THE STEERING WHEEL MADE ABNORMAL NOISES WHEN IT WAS TURNED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL RECALL REPAIR WAS PERFORMED WITHOUT TOUCHING THE STEERING WHEEL SYSTEM. THE FAILURE OCCURRED ONLY AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

Steering
Filed Oct 26, 201666,000 milesDC

THE HYUNDAI DEALER REPLACED THE STEERING COUPLER ON MY 2011 HYUNDAI SONATA ON OCTOBER 26, 2016. HE SAID WHEN DRIVING THE CAR INTO THE MAINTENANCE GARAGE, HE HEARD THE STEERING COUPLER MAKING NOISE, CHECKED IT, AND FOUND THAT IT WAS FAULTY AND WAS A SAFETY HAZARD. THE CAR HAS 66,000 MILES ON IT AND IS DRIVEN MOSTLY AT LOW SPEEDS IN CITY TRAFFIC. IN VIEW OF THE DRIVING CONDITIONS AND LIMITED MILEAGE, I WONDER IF THE FAILURE OF THE STEERING COUPLER SUGGESTS A DESIGN FLAW. *TR

Air Bags
Filed Oct 25, 2016NY

MY AIR BAG LIGHT ILLUMINATES EVERY TIME I TURN MY CAR ON AND WILL NOT GO OFF! THIS HAPPENED RIGHT AFTER IT HAD REPAIRS ON ALL THE OTHER RECALLS ON THIS VEHICLE INCLUDING HAVING MY ENGINE TOTALLY REPLACED. I SEE SO MANY OTHER COMPLAINTS ABOUT THE AIR BAG LIGHTS NOT GOING OFF WHY HAS THIS ISSUE NOT BEEN RECALLED YET?? *TR

Steering
Filed Oct 25, 2016CA

THE STEERING WHEEL FELT LOOSE ONE DAY AFTER COMING HOME FROM WORK. THEN MY WIFE USED THE CAR AND TOLD ME THAT SHE NOTICED THE CAR FELT LIKE IT WASN'T RESPONDING ON THE TURNS LIKE USUAL? SO WE HAD THE CAR LIKE THIS FOR A FEW MONTHS BUT GOT USED TO THIS PROBLEM AND THOUGHT IT WAS JUST WEAR AND TEAR. WELL ONE DAY I HAD TO AVOID ANOTHER VEHICLE THAT WAS CREEPING OUT OF A DRIVEWAY AND COULDN'T SEE ME, AND WHEN I MADE THAT SUDDEN QUICK HALF TURN TO THE LEFT THE CAR KEPT ON DRIVING STRAIGHT SO I BRAKED HARD LOCKED UP THE WHEELS AND SKIDDED ABOUT 4 FEET OR SO! WE IMMEDIATELY TOOK THE SONATA IN TO GET IT CHECKED AND WE WERE THEN TOLD THAT WE WERE PRETTY LUCKY BECAUSE THE STEERING COLUMN WAS NOT HELD ON BY THE STEERING FLEX COUPLER, HAD NO IDEA WHAT I WAS BEING TOLD. BUT LATER I WAS TOLD BY A FLEET MEMBER THERE THAT I WAS PRETTY LUCKY TO NEVER HAVE LOST CONTROL OF THE CAR WHILE MAKING A TURN OR BRAKING HARD... WOW! I JUST STARTED WONDERING HOW MANY SONATAS HAVE BEEN IN ACCIDENTS BECAUSE OF SOMETHING RELATED TO THIS? I JUST FEEL THAT THIS PART WAS DEFECTIVE AND NEVER SHOULD OF HAD ANY PROBLEM WITH MY STEERING COLUMN. $474.96 COST FOR THIS REPAIR. *TR

Steering
Filed Oct 24, 201668,000 milesIN

THE STEERING COLUMN SEEMS LOOSE AND EVERY TIME I RUN OVER A BUMP WHETHER SMALL OR BIG THERE IS A RATTLE THAT SEEMS TO COME FROM THE STEERING COLUMN SECTION. AND IT SEEMS TO BE GETTING WORSE. IT IS ACTUALLY DESCRIBED IN A RECALL FROM 10/2010. SOMETHING IS LOOSE IN THERE. I HAVE SEEN THAT IT'S MORE RECENT TO IN THE COMPLAINTS. CAN THE CLOSED RECALL BE REOPENED?

Steering
Filed Oct 24, 201685,000 milesMO

THE STEERING COLUMN COUPLER IS CLANKING AND NEEDS TO BE REPLACED PER HYUNDAI DEALER'S SERVICE DEPARTMENT.

Air Bags
Filed Oct 22, 201676,170 milesFL

ON MULTIPLE OCCASIONS MY VEHICLE HAS BEEN SERVICED BY A HYUNDAI DEALERSHIP IN SOUTH FLORIDA. AFTER "REPAIRING" THE AIR BAG SIGNAL, IT HAS REAPPEARED ON AT LEAST FOUR TRIPS TO THE DEALER. AFTER MULTIPLE REPAIR (INCLUDING THE REPLACEMENT OF THE CABLES) THE FOLLOWING ISSUES STILL OCCUR; 1) THE OIL INDICATOR LIGHTS AND THE TACHOMETER LIGHTS GO ON AND OFF PERIODICALLY, 2) THE AIR CONDITIONER GOES OFF, THE COMES BACK AGAIN IN FEW MINUTES, 3) THE LOW AIR LIGHT COMES FOR MY TIRES, 4) ENGINE LIGHT, AND 5) SPEEDOMETER INDICATOR WENT UP AND DOWN WITH THE VEHICLE TRAVELING AT THE SAME SPEED. THE VEHICLE IS CLOSE TO 76,000 MILES. THE ABOVE INDICATED EVENTS OCCURRED PRIMARILY WHILE DRIVING IN CITY STREETS. HOWEVER, SOME OF THEM WERE EXPERIENCED IN HIGHWAY TRAFFIC.

Steering
Filed Oct 22, 2016SC

MY 2011 HYUNDAI SONATA RECENTLY BEGAN HAVING PLAY IN THE STEERING COLUMN. IT HAS 91,853 MILES ON IT NOW BUT STARTED ABOUT 1,500 MILES AGO. WHEN YOU TURN THE STEERING WHEEL THERE IS MOVEMENT BEFORE THE ACTUAL WHEEL ASSEMBLY IS ENGAGED. I AM CONCERNED THAT IT MAY GET WORSE OR EVEN FAIL. ALTHOUGH THERE ARE RECALLS FOR THIS MODEL CAR MY VIN IS NOT INCLUDED AT THIS TIME.

Engine
Filed Oct 22, 2016107,000 milesNY

THE ENGINE JUST DIED WHILE CROSSING THE RFK BRIDGE, NYC. I NOTICED AS THE CAR WAS SLOWING DOWN AND I PRESSED ON THE ACCELERATOR TO GAIN SPEED. NOTHING HAPPENED AND THE INSTRUMENT PANEL WAS LIT UP WITH WARNINGS. I THEN PUT IT ON NEUTRAL AND LIGHTLY PRESSED ON THE BREAKS TO START THE ENGINE AGAIN, NOTHING HAPPENED. I SUBSEQUENTLY LOST POWER STEERING AND BREAKS. AFTER THE INITIAL STOP IN A DANGEROUS POSITION, I WAS ABLE TO ROLL THE CAR TO A NEARBY CONSTRUCTION SITE (OFF RAMP TO HARLEM RIVER DRIVE SHOULDER) BEHIND SOME TRAFFIC BARRELS BUT SCRAPED UP AGAINST THE CONCRETE BARRIER AS THE CAR LOST POWER STEERING AND BREAKS AND WAS HARD TO MANEUVER. I TRIED STARTING THE ENGINE AGAIN BUT IT WOULD NOT. I ALSO OPENED THE HOOD AND SAW SMOKE COMING FROM UNDERNEATH THE HOOD. I HAD THE CAR TOWED TO A NEARBY DEALERSHIP. I HAVE INCLUDED THE SERVICE INTAKE FORM IN THE ATTACHMENTS.

Steering
Filed Oct 21, 201664,000 milesMD

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEX COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Air Bags
Filed Oct 20, 2016CA

TAKATA RECALL. I'M HAVING THE SAME ISSUE AS EVERYONE ELSE. THE SOUND OF SOMETHING LOOSE IN THE STEERING COLUMN AND CLUNKING NOISE HAS BECOME HORRIBLE. REGARDLESS OF WHETHER THE CAR IS IN MOTION OR AT A STAND STILL, I CAN MOVE THE STEERING WHEEL AND HEAR THE NOISE. I CHECKED THE YEAR OF PRODUCTION OF MY VEHICLE AND IT DOESN'T FALL UNDER THE CURRENT RECALL; HOWEVER, IT SEEMS A LITTLE IRRESPONSIBLE OF HYUNDAI TO NOT RECALL ALL VEHICLES THAT ARE EXPERIENCING THE SAME ISSUE. IT IS A SAFETY HAZARD NOT JUST A NUISANCE. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW AND HAS ONLY BECOME WORSE WITH TIME. I WILL BE CONTACTING HYUNDAI TO SEE WHAT CAN BE DONE. IN THE INSTANCE THEY REFUSE TO SERVICE THE VEHICLE UNDER THE CURRENT WARRANTY I WILL BE CONTACTING AN ATTORNEY. SAFETY HAZARDS CANNOT BE IGNORED. *TR

Air Bags
Filed Oct 20, 201679,000 milesTX

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED FOLLOWING A RECALL REPAIR FOR THE STEERING COLUMN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO A DISCONNECTED PART. THE TECHNICIAN STATED THAT THERE WOULD BE A CHARGE TO RECONNECT THE PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Air Bags
Filed Oct 20, 201646,000 milesFL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,000. UPDATED 01/05/17*LJ THE CONSUMER STATED THE DEALER REPAIRED THE AIR BAG ON DECEMBER 13, 2016. THE CONSUMER HAD TO PAY FOR THE REPAIRS. UPDATED 01/12/17.*JB

Engine
Filed Oct 19, 201680,000 milesCA

CRUSIE CONTROL BRAKE LIGHTS PARKING STEERING ENGINE ALL RECORDS I HAVE WITH THE DEALERSHIP SHOW THE MAJOR PROBLEMS IVE HAVE AND ITS YET TO BE FIXED ALONG WITH THE MANY RECALLS ON THIS VEHICLE

Air Bags
Filed Oct 18, 201689,500 milesCA

AIRBAG LIGHT ON DASH BOARD TURNED ON FEW MONTHS AGO, THE CAR HAS NEVER INVOLVED IN ANY KIND OF ACCIDENT. IT IS 2011 SONATA AND HAS NEVER BEEN IN AN ACCIDENT. THE DASH BOARD LIGHT TURNED ON FEW MONTHS AGO AFTER 5 1/2 YEARS OF OWNING THE CAR. I TOOK TO THE DEALER AND THEY ASK FOR $160 FOR DIAGNOSTIC AND THAT AMOUNT WILL APPLY TO THE COST OF FIXING THE PROBLEM IF I DECIDES TO GO AHEAD OF FIXING THE AIRBAG LIGHTING PROBLEM, THE DEALER GAVE A ROUGH ESTIMATE BETWEEN $900 TO $1200 TO FIX THIS AIRBAG ISSUES. THEY ALSO SAID THE THE AIRBAG ONLY WARRANTY FOR 6 YEARS OR 60,000 MILES. I THOUGH THE AIRBAG SHOULD BE 10 YEARS AND 100,000 MILES AS HYUNDAI ALWAYS ADVERTISED THAT. I SEARCHED ON THE WEB AND THERE ARE A RECALL ON AIRBAG FOR ELANTRA BUT NOT SONATA. IT IS DEFINITELY A MANUFACTURE DEFECTED BECAUSE THIS IS THE ORIGINAL AIRBAG AND THE CAR HAS NEVER BEEN IN ANY KIND OF ACCIDENT AS I MENTIONED ABOVE. I SEEMED LIKE THE 10/100,000 WARRANTY IS JUST FOR ADVERTISEMENT PURPOSE AND THEY ARE NOT REALLY STAND BEHIND THEIR PRODUCT OR QUALITY. BTW - I EXCHANGED SOME EMAIL WITH HYUNDAI CORPORATION BUT IT DID NOT GO ANYWHERE.

Steering
Filed Oct 18, 201698,000 milesNY

WHEN TURNING STEARIN WHEEL HERE CLANKING NOICE . TOOK TO HYUNDAI AND TOLD IT SO STEERING WHEEL COUPLER . SAID VERY COMMEN PROBLEM . SHOULD BE A RECALL. IT IT COST 585 TO REPAIR . IF THE DEALERSHIP KNOWS IT'S A BIG ISSUE MAYBE IT SHOULD BE A RECALL AND NOT COST ME !!

Steering
Filed Oct 18, 201690,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED RANDOMLY WHILE DRIVING OR MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COUPLING WAS LOOSELY CONNECTED AND CAUSED THE FAILURE. THE MECHANIC WAS TO PROVIDE FURTHER DIAGNOSTIC TESTING. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Steering
Filed Oct 18, 201674,000 milesAZ

CAR MAKES POPPING OR CLICKING SOUND PARTICULARLY WHEN BACKING OUT OF A PARKING SPACE AND TURNING THE WHEEL. TOOK THE VEHICLE TO HYUNDAI DEALERSHIP WHERE THEY SAID IT WAS A STEERING COUPLER THAT NEEDED TO BE REPLACED. QUOTED $293.16. WAS TOLD THIS COULD BECOME A SAFETY ISSUE SINCE IT CAN AFFECT STEERING AND ABS FUNCTION. SEARCHED THE PROBLEM ON THE INTERNET AND IT LOOKS LIKE A FAIRLY COMMON ISSUE. MY CAR HAS JUST UNDER 74,000 MILES. WHY IS THIS NOT A RECALL SINCE IT CLEARLY ISN'T NORMAL WEAR AND TEAR.

Air Bags
Filed Oct 18, 2016MO

AIRBAG LIGHT SUDDENLY CAME ON AND WILL NOT GO OFF, STAYS ON CONTINUSLELY. CAR IS UP FOR INSPECTION IN A FEW MONTHS AND WILL NOT PASS A SAFETY INSPECTION. HAVE RESEARCHED THIS ONLINE AND FOUND OVER 100 COMPLAINTS FOR THIS PROBLEM. THIS IS A MAJOR SAFETY ISSUE AS IF I AM IN AN ACCIDENT THE AIRBAG WILL NOT DEPLOY.(OR WORSE MAY HAPPEN)

Air Bags
Filed Oct 17, 2016VA

AIRBAG LIGHT WILL NOT TURN OFF ONCE THE VEHICLE IS STARTED. THIS ISSUE CAUSED ME TO FAIL MY CAR INSPECTION BECAUSE IT IS A HAZARD IF I WAS TO GET IN AN ACCIDENT AND THE AIRBAG DOES NOT DEPLOY. THE COULD LEAD TO FATAL RESULTS.

Steering
Filed Oct 17, 201650,000 milesSC

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER MAKING A STOP FROM REFUELING THE VEHICLE, THE STEERING WHEEL SEIZED. THE STEERING WHEEL EVENTUALLY FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS REMEDIED BUT THE SERVICE PERFORMED WAS UNKNOWN. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING) AND 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Steering
Filed Oct 17, 201654,000 milesAZ

STEERING WHEEL MAKES LOUD CLICKING SOUNDS WHEN TURNED OR WHEN THE VEHICLE GOES OVER A BUMP OR DOWN A HILL. I TOOK THE VEHICLE TO A HYUNDAI DEALERSHIP FOR SERVICE TODAY AND WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THE MECHANICS OF THE STEERING COLUMN.

Fuel/Propulsion System
Filed Oct 16, 201656,000 milesAZ

THE FUEL GAUGE IS NOT WORKING PROPERLY FROM 2-3 MONTHS AND I STARTED NOTICING IT BY EARLY JUNE 2016. WHEN GAS IS FILLED, IT DISPLAYS THE FULL TANK GAUGE. BUT AFTER STOPPING AT ANY PLACE AND THEN STARTING THE CAR, THE FUEL GAUGE DROPS BY FEW BARS TO HALF A TANK. NEXT MORNING WHEN I START MY CAR TO GO TO OFFICE IT WOULD SHOW EMPTY TANK WITH GAS LIGHT ON BUT WILL CORRECT ITSELF TO FEW BARS TO HALF A TANK TO FULL TANK. I HAD VISITED HYUNDAI DEALERSHIP ON OCT 12 2016 AND THEY SAID ITS OUT OF WARRANTY BY 62 DAYS AND MY EXTENDED WARRANTY OF 100,000 MILES ONLY COVERS ENGINE AND TRANSMISSION. THEY ALSO SAID IT WILL COST 750 PLUS $ TO REPLACE THE "FULE PUMP" TO FIX THIS ISSUES. TO AVOID ANY EMPTY GAS SITUATION I ALWAYS REST MY TRIP B TO ZERO, AFTER FULL TANK.

Steering
Filed Oct 14, 201655,000 milesPA

THERE IS A CLUNKING SOUND IN STEERING COLUMN WHEN TURNING THE WHEEL WHILE STATIONARY AND IN MOTION. ALSO, THERE IS A LOUD RATTLING SOUND IN THE STEERING COLUMN WHEN GOING OVER ANY BUMPS AT ANY SPEED, WHICH HAS PROGRESSIVELY WORSENED TO THE POINT WHERE IT SOUNDS AS IF THE STEERING COLUMN IS GOING TO DISCONNECT. I WAS AFRAID TO DRIVE THE CAR FOR FEAR OF LOSING CONTROL OF STEERING. THE DEALERSHIP SAID IT WAS THE COUPLER, WHICH IS AN ISSUE THEY HAVE BEEN REPAIRING A LOT. THE PART COST $3, BUT THE PROCESS IS LABOR INTENSIVE, SO THE TOTAL BILL WAS OVER $300.

Air Bags
Filed Oct 14, 20168,070,040 milesCA

AIR BAG LIGHT ILLUMINATED FOR NO REASON AND CAR HAS NOT BEEN IN ANY ACCIDENTS. TOOK IT IN TO DEALER AND PAID &100. FOR THEM TO DIAGNOSE CODE B1346 DRIVER AIRBAG RESISTANCE TOO HIGH. MONITOR CURRENT DATA AND RESISTANCE ON DRIVER AIRBAG IS AT 10 OHMS AND WHEN MOVING STEERING WHEEL IT GOES INTO FAIL MODE. RECOMMEND NEW CLOCK SPRING A'S STEP ONE OF REPAIR. TO COMPLETE STEP ONE WILL COST AND ADDITIONAL $331. I HAVE READ ABOUT HUNDREDS OF CLOCK SPRING BEING FAULTY ON THIS MODEL AND WOULD APPRECIATE AN INVESTIGATION.

Steering
Filed Oct 14, 201684,000 milesTX

I WOULD LIKE TO BRING TO YOUR ATTENTION, A DANGEROUS SITUATION WITH MY 2011 SONATA. THE SITUATION BECAME CRITICAL WHEN THE STEERING WHEEL STARTED TO HAVE SEVERE VIBRATIONS LAST WEEK AT HIGHWAY SPEEDS (70MPH). THE ISSUE WHICH I HAVE ASKED HYUNDAI SERVICE (HUB HYUNDAI IN HOUSTON) OVER THE 1 1/2 YEAR, IS THAT THE STEERING WHEEL HAD STARTED TO DEVELOP PLAY WHEN TURNING. ASIDE FROM THE LOOSE STEERING, THE RATTLE IN THE STEERING WHEEL, THE RATTLE (LIKE A NUT IN A COFFEE CAN) WHEN GOING OVER ROUGH PAVEMENT BECAME NOTICEABLY LOUDER. HYUNDAI STATES THAT MY CAR FOR THIS ISSUE IS NOT COVERED IN ANY RECALL. I JUST HAD THE PLASTIC COUPLING REPLACED BY FIRESTONE SERVICE (INVOICE ATTACHED). THE SERVICE MECHANIC STATED THAT THE GEAR TEETH WERE SEVERELY GROUND AWAY, WILL ULTIMATELY RESULT IN DESTROYED COUPLING AN DISENGAGEMENT OF STEERING, A VERY DANGEROUS SITUATION. THE ATTACHED PICTURES SHOW THE COUPLING, BOTH NEW AND WITH THE GEAR TOOTH GROUND AWAY. I URGE NHTSA TO MANDATE THAT HYUNDAI INITIATE AN IMMEDIATE RECALL OF ALL VEHICLES WITH THIS COMPONENT. OBVIOUSLY, THE MATERIAL COMPOSITION OF THE ORIGINAL IS NOT ENGINEERED FOR THIS APPLICATION. I HAVE THE ORIGINAL PART IF YOU DESIRE TO EXAMINE IT. IF YOU HAVE ANY QUESTIONS, PLEASE ADVISE. [XXX] [XXX] KATY TX 77450 [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Steering
Filed Oct 13, 201675,000 milesVA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL LEFT OR RIGHT, IT MADE AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Steering
Filed Oct 13, 201651,341 milesTX

DRIVING AND MAKING TURNS CREATES A RATTLE IN THE STEERING WHEEL AND CLUNKING SOUND STOPPED AT BRAKES PLUS AND FOUND SUBSTANCE ON THE OUTSIDE OF THESTERRING COUPLER. WAS TOLD THAT SHOULD NOT BE THERE.

Engine
Filed Oct 13, 201686,000 milesCA

PURCHASED HYUNDAI SONATA MAY 22, 2016 ENGINE WAS FAILING HYUNDAI IS FIXING IT NOW. HAD METAL PARTS IN MY OIL. KNOCKING SOUND. IT STALLED WHILE I WAS DRIVING IT ON THE STREET. HYUNDAI SAID IT COULD BE UP TO FOUR MONTHS TO FIX THE CAR. I AM NOW DRIVING A RENTAL CAR AND PAYING CARMAX FOR MY HYUNDAI.

Air Bags
Filed Oct 12, 2016FL

AIRBAG LIGHT STAYS ON.

Air Bags
Filed Oct 11, 201660,000 milesCA

STEERING WHEEL STARTED TO MAKE A SMALL "CLUNK" NOISE, WHICH HAS NOW PROGRESSED TO A LARGE "CLUNK" NOISE AND RATTLING OF THE WHEEL. THIS BEGAN SOME TIME AGO, PERHAPS 4 MONTHS, AND HAS JUST GOTTEN WORSE. I TOOK IT IN TO A CERTIFIED HYUNDAI DEALERSHIP TO GET IT LOOKED AT AND REVIEW FOR RECALLS. WELL, AFTER HAVING TO PAY THEM $100.00 WITHOUT PREVIOUSLY HAVING AGREED TO, THEY TELL ME THE PART COSTS ABOUT $3.00, BUT WITH LABOR WOULD TOTAL $310.00!!!! THIS SHOULD FALL UNDER A RECALL. I HAVE SEEN SO MANY PEOPLE POST ONLINE ABOUT THE ISSUE. I SEE WHERE SOME PEOPLE GOT IT FIXED FOR FREE, AND OTHERS WHO HAD TO PAY! I EMAILED HYUNDAI TOO, PRIOR TO TAKING IT IN TO THE SHOP, AND THEY TOLD ME THAT I HAD TO GO TO THE SHOP TO HAVE IT LOOKED AT. NO HELP AT ALL. I CONTINUE TO DRIVE MY CAR, WHICH I PAID FULL PRICE FOR, WITH THE CONSTANT CLUNKING! MIND YOU, I HAVE CHILDREN IN THE CAR AND AM TERRIFIED I WILL EVENTUALLY LOOSE CONTROL OF THE WHEEL AND CRASH.

Air Bags
Filed Oct 10, 201680,000 milesNY

THE AIRBAG LIGHT WENT ON SOMEHOW AND NEVER GOES OFF. I HAVE HAD ANY ACCIDENTS BEFORE. THIS IS A HUGE SAFETY CONCERN AS THE AIRBAG MAY FAIL TO WORK WHEN A ACCIDENT HAPPENS.

Steering
Filed Oct 10, 2016142,000 milesNY

WHILE DRIVING ON THE LONG ISLAND EXPRESSWAY IN QUEENS NY, AN EXTREMELY BUSY HIGHWAY, THE CONTROL ALARM ON MY FRONT RIGHT TIRE COMPLETELY SNAPPED OFF. THIS CAUSED ME TO LOSE CONTROL OF MY CAR AND GO ACROSS 3 LANES ON A MAJOR HIGHWAY WITH CARS TRAVELING 70 MPH PAST ME. LUCKILY NO CARS WERE HIT AND LUCKILY MYSELF OR NOBODY WAS KILLED. WHATS MORE DISTURBING INSTEAD OF THE DEALERSHIP DOING IT'S JOB TO MAKE SURE MY CAR IS COMPLETELY FUNCTIONAL, THEY LET ME LEAVE THE LOT WITH AN ISSUE THEY CLEARLY KNEW ABOUT AND JUST DIDN'T SAY ANYTHING TO ME. AFTER ALL THEY PROVIDED A COMPLIMENTARY WHEEL ALIGNMENT SO THEY CLEARLY WERE EXAMINING MY WHEELS AT THE TIME. AND UP TO THIS POINT THE CAR HAD BEEN DRIVING FINE, SMOOTH, NO ISSUES. I JUST HAD AN OIL CHANGE ABOUT A MONTH BACK AND NOTHING WAS NOTED TO ME BY THE MECHANIC THEN. I SPOKE WITH THE DEALERSHIP A FEW MONTHS BACK AND THEY TOLD ME THERE HAD BEEN A RECALL ON THE REAR CONTROL ALARMS, WHICH I KNOW ARE ABOUT THE SAME PARTS AS THE FRONT CONTROL ALARMS. MY CAR WHEEL JUST SNAPPED OFF AND I ALMOST DIED ON A HIGHWAY AS A RESULT OF THIS CAR. AND I HAVE BEEN READING CONSUMER COMPLAINTS THAT SIMILAR ISSUES HAVE HAPPENED AND THERE WERE POSSIBLE RECALLS ON THE FRONT CONTROL ALARMS TO THE WHEELS. THIS INCIDENT OCCURRED ON 10/1/16. IT HAS BEEN 10 DAYS AND HYUNDAI CORPORATE HAS NOT CONTACTED ME. THEY ARE TRYING TO AVOID BEING RESPONSIBLE FOR A CLEAR SAFETY AND ROAD HAZARD WITH MY VEHICLE. IN ADDITION MY ENGINE CEASED ON FATHERS DAY 2014 AND THEY REPAIRED

Steering
Filed Oct 8, 2016AZ

TOOK MY CAR IN FOR A FOR A RECALL NOW MY STEERING COUPLING IS BROKEN

Steering
Filed Oct 8, 201658,800 milesCA

WITH MOTOR RUNNING, STEERING "CLUNKS" WHEN WHEEL TURNED IN EITHER DIRECTION. MOST PRONOUNCED WHEN STOPPED OR AT LOW SPEEDS. CONSTANT, NOT INTERMITANT. MY GUESS WOULD BE THAT THE BEARINGS IN THE STEERING KNUCKLE ARE SHOT. CURRENT MILEAGE IS 58,800.

Steering
Filed Oct 7, 2016105,000 milesTN

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE STEERING COLUMN MADE A LOUD CLUNKING NOISE. AT 40 MPH, THE CONTACT STATED THAT IT WAS DIFFICULT TO TURN THE STEERING WHEEL AND THAT THE VEHICLE JERKED TO THE RIGHT OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Steering
Filed Oct 7, 201663,607 milesMO

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN OR DRIVING OVER A BUMP, THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL WOULD ALSO VIBRATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE A FLEXIBLE COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,607. THE VIN WAS NOT AVAILABLE.

Steering
Filed Oct 7, 201670,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE STEERING COLUMN RATTLED AND SHOOK FORCEFULLY. THE CONTACT ALSO STATED THAT THE FUNCTION BUTTONS ON THE STEERING WHEEL WERE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →