WHEN VEHICLE IS COLD AND I DECELERATE DOWN THRU 20 MPH, THE TRANSMISSION DOWN SHIFTS ABRUPTLY CAUSING A JERKING MOTION. I HAVE BEEN TOLD BY AN AUTO MECHANIC WHO RESEARCHED IT THAT THERE WAS AN ACTUAL RECALL BY HYUNDAI FOR THIS ISSUE. HE SAID THE PROBLEM WAS THAT HYUNDAI INSTALLED COMPUTER CONTROL EQUIPMENT FROM AN OLDER MODEL IN THEIR 2010 SONATAS AND THIS RESULTED IN A FAILURE IN PROPER COMMUNICATION BETWEEN THE COMPUTER AND THE AUTOMATIC TRANSMISSION'S SOLENOID, CAUSING THE ABRUPT DOWN SHIFTING AT 20 MPH WHEN CAR IS COLD. ONE LAST NOTE: WHEN THIS FIRST STARTED OCCURRING, IT WOULD CAUSE THE "FIX ENGINE" LIGHT TO COME ON, BUT THIS HAS NOT HAPPENED FOR ABOUT THE LAST THREE WEEKS. THE ABRUPT DOWN SHIFTING WHEN COLD STILL OCCURS CONSISTENTLY, ALWAYS RIGHT AROUND 20 MPH. *TR
2010 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT SHE ATTEMPTED TO OPEN THE REAR PASSENGER'S SIDE DOOR AND THE HANDLE DISCONNECTED FROM THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIR AND THE FAILURE RECURRED WITH THE FRONT DRIVERS SIDE DOOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
THE DEALER REFUSED TO PERFORM WARRANTY WORK WHEN THE CHECK ENGINE LIGHT CAME ON UNLESS I AGREED TO PAY A FEE OF APPROXIMATELY $125 IF THE DEALER DECIDED THAT THE WORK WAS NOT COVERED BY THE WARRANTY. *TR
DRIVER DOOR HANDLE BROKE OFF. NO ONE DRIVING , NO TRAUMA, PLASTIC BROKEN . WAS SITTING IN DRIVEWAY. *TR
MY DOOR HANDLES, RIGHT FRONT, LEFT AND RIGHT REAR HAS BROKEN OFF IN A 3 MONTHS TIME. THERE WAS NO PULLING HARD, OR HANDLING THE DOOR HANDLES ROUGH. I HAVE ONE DOOR HANDLE WORKING PROPERLY AND THAT IS THE DRIVER SIDE, IF THAT ONE BREAKS, I HAVE NO WAY TO GET IN MY CAR, I WENT TO THE DEALER NEAR ME AND THEY WANT $460.00 TO REPAIR, PLACE AND PAINT. AM I UNDER WARRANTY, AND THE ANSWER WAS NO, MY CAR HAS 68,000. MILES. HOW CAN YOU NOT RECALL, OR COVER A DEFECT IN A 2010 VEHICLE. I'M SO AFRAID MY DRIVER HANDLE IS GOING TO BREAK, I AM GOING TO HAVE TO REPLACE THE HANDLES MYSELF IF HYUNDAI DOES NOT COME UP WITH A RECALL. *TR
AFTER PARKING I REACHED TO OPEN THE BACK DRIVERS SIDE DOOR TO GET SOMETHING OUT OF THE BACK SEAT AND THE HANDLE BROKE OFF IN MY HAND. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHE OPENED THE DRIVER'S DOOR, THE EXTERIOR DOOR HANDLE BECAME FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000. *TR
REAR DOOR HANDLE WAS PULLED TO OPEN THE REAR DOOR, DOOR OPENED BUT THE DOOR HANDLE BROKE WHERE IT CONNECTS INSIDE THE DOOR AND NOW IT WILL NOT WORK. DOOR CAN STILL BE OPENED FROM THE INSIDE. *TR
I ATTEMPTED TO OPEN MY UNLOCKED LEFT REAR DOOR AND THE PLASTIC DOOR HANDLE BROKE OFF IN MY HAND. NOW I CANNOT OPEN THIS DOOR FROM THE OUTSIDE. - ON 02/10/2014 AT 1200 PM - APPROXIMATELY 30 DEGREES F - NO FORCE OF ANY KIND USED, THE PULL HANDLE JUST BROKE OFF FROM THE LINKAGE WHICH LOCKS MY REAR DOOR PLEASE GIVE ME A CONFIRMATION NUMBER. THANK YOU *TR
UPON ATTEMPTING TO ENTER VEHICLE AT DRIVER'S DOOR, DOOR HANDLE CAME OFF IN HAND AND DOOR COULD NOT BE OPENED BY NORMAL MEANS. *TR
UPON ATTEMPTING TO ENTER VEHICLE AT PASSENGER SIDE DOOR, DOOR HANDLE CAME OFF IN HAND AND DOOR COULD NOT BE OPENED BY NORMAL MEANS. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT EXTERIOR PLASTIC DOOR HANDLES WERE DEFECTIVE AND THAT THE REAR DRIVER'S SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE HANDLE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 68,000.
DEFECTIVE REAR BRAKES. ONE REAR BRAKE PAD WAS DOWN TO METAL. GRINDING AND SMOKING. PADS AND ROTORS WERE REPLACED BY HYUNDAI DEALER. NOW AT 38,000 MILES CAR IS IN LOCAL SHOP FOR SAME WORK. ONE OF THREE PADS ARE DOWN TO METAL. DIAGNOSED AS DEFECTIVE BRAKE CALIPER. CLAIM WILL BE MADE TO HYUNDAI BUT MANY OTHERS HAVE BEEN DENIED PER INTERNET AND N.Y. CLASS ACTION LAWSUIT. THIS IS CONSIDERED TO BE A POSSIBLE SAFETY ISSUE. *TR
TWO EXTERIOR DOOR HANDLES, ONE ON THE FRONT PASSENGER SIDE AND ONE ON THE REAR DRIVER'S SIDE BROKE OFF IN MY HAND. THIS HAPPENED WITHIN A COUPLE OF HOURS OF EACH OTHER. *TR
THE REAR DRIVER SIDE BRAKE WAS MAKING A GRINDING NOISE. TOOK TO THE SHOP AND THEY SAY THE CALIPER IS WORKING UNEVEN AND CAUSING THE PAD TO BRAKE DOWN FASTER THAN NORMAL, IT WAS ON BARE MEDAL. COULD THIS BE THE CROSSBAR RECALL CAUSING THIS TO GET UNEVEN OR AN UNRELATED ITEM? THE OTHER SIDE STILL HAD 40% PAD ON IT. THIS SEEMS LIKE A PROBLEM TO ME. *TR
REAR DRIVER DOOR HANDLE JUST FELL OFF THE CAR WHEN TRYING TO OPEN DOOR. HAD TO REPLACE ENTIRE HANDLE ASSEMBLY. NEVER HAD THIS EVER HAPPEN IN ANY CAR I HAVE EVER OWNED, AND I HAVE OWNED QUITE A FEW OLDER CARS. *TR
THE REAR DRIVER-SIDE DOOR HANDLE FELL OFF THE VEHICLE; THE PLASTIC USED TO ATTACH THE HANDLE TO THE INTERIOR PORTION OF THE MECHANISM SIMPLY BROKE INSIDE THE DOOR -- NO DAMAGE HAD BEEN DONE PRIOR TO THE HANDLE AND IT WAS NOT USED HARSHLY. THE PASSENGER-SIDE FRONT DOOR HANDLE HAS BECOME VERY LOOSE AND THE PLASTIC ON THE INSIDE OF THE DOOR HANDLE APPEARS TO BE CRACKING. *TR
WE HAD TO REPLACE THE REAR BRAKE PADS IN AUGUST 2013 AND NOW IN DECEMBER 2013 HAVING AN ISSUE WITH THE REAR DRIVER SIDE PAD STICKING. AFTER HEARING THE GRINDING NOISE AGAIN I TOOK IT TO THE REPAIR SHOP. THEY ARE REPLACING THE ROTOR, PADS AND CALIPERS FOR FAILURE TO FUNCTION AT A COST OF $400. THE FRONT PADS WERE STILL IN GOOD CONDITION. THESE ARE HYUNDAI OEM BRAKES. I HAVE BEEN READING NUMEROUS COMPLAINTS ABOUT REAR BRAKE ISSUES ON OTHER 2010 HYUNDAI VEHICLES. I HAVE ALSO READ THAT THERE IS A CLASS ACTION LAW SUITE IN NEW YORK OVER THIS SAME ISSUE. I WANTED TO MAKE A REPORT AND POSSIBLY FIND OUT IF THERE ARE ANY PLANS FOR AN INVESTIGATION. HYUNDAI DOES NOT SEEM TO HAVE ANY PLANS TO RECALL SINCE THE ISSUE SEEMS TO HAVE EXISTED ALONG TIME. THIS IS FAR FROM NORMAL WEAR AND TEAR AND AT THE COST OF THE PURPOSED (BY HYUNDAI SERVICE) PERIODIC REMOVAL, CLEANING, AND LUBING OF THE BRAKE PADS. THIS IS NOT NORMAL ON ANY OTHER CAR AND I CANNOT SEE THIS A NON ISSUE. THAT IS NOT TO MENTION THE DANGER OF POSSIBLE BRAKE FAILURE. IS HYUNDAI WAITING FOR SOMEONE TO DIE FIRST? *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND BOTH REAR DOOR HANDLES WERE FRACTURED. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR PLASTIC DOOR HANDLES WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
SONATA PULLING TO THE LEFT UNDER NORMAL DRIVING. PERFORMED WHEEL ALIGNMENTS 7 MONTHS AGO, CAR RAN FINE FOR ABOUT 2 MONTHS. ONLINE RESEARCH INDICATES THIS MODEL HAS A FACTORY ALIGNMENT ISSUE. *TR
BOTH OF THE REAR PASSENGER DOOR HANDLES BROKE OFF OF THE DOORS WITHIN TWO WEEKS OF EACH OTHER, UNDER NORMAL USE. AT THE TIME OF THE INCIDENT, MY WIFE'S 2010 SONATA HAD JUST OVER 78,000 MILES ON THE ODOMETER, JUST OVER THE 75000 BUMPER TO BUMPER WARRANTY. I CONTACTED THE SERVICE DEPARTMENT AT THE DEALERSHIP ON TWO SEPARATE OCCASIONS, AND WAS TOLD THAT THE HANDLES WERE NOT COVERED UNDER WARRANTY AND THAT MY BEST OPTION WOULD BE TO CONTACT HYUNDAI AMERICA TO SEEK A RESOLUTION. I DID THAT AND OPENED A CASE WITH THEM. AFTER PROVIDING INFORMATION ON THE VEHICLE, I WAS TOLD THAT THERE WAS NO RECALL FOR THE COMPONENTS AND NONE WAS BEING CONSIDERED. I BELIEVE THAT THIS IS A MAJOR SAFETY CONCERN FOR THE VEHICLE IF A RESCUE ATTEMPT HAD TO BE MADE. NOT TO MENTION THAT THIS IS A TERRIBLE INCONVENIENCE, SINCE WE HAVE TWO SMALL CHILDREN AND HAVE TO FIND OTHER WAYS OF ACCESSING THE PASSENGER SEATS OTHER THAN WITH THE DOORS. THE HANDLES ARE MADE OF PLASTIC, AND I BELIEVE WOULD BE PRONE TO YET ANOTHER BREAKAGE IF REPLACED WITH FACTORY PARTS. THIS IN MY OPINION, IF FAULTY ENGINEERING AND WORKMANSHIP ON THE PART OF HYUNDAI. *TR
I WAS SENT A SAFETY RECALL LETTER FROM HYUNDAI STATING THAT THE STOP LAMP SWITCH INTERMITTENTLY MALFUNCTIONS. THIS HAPPENS TO ME CONTINUOUSLY. I TOOK IT TO A REPAIR SHOP WHEN I WAS VACATIONING IN CHICAGO, AS I THOUGHT THERE WAS A PROBLEM WITH MY CAR, AND THAT I MIGHT BE IN A DANGEROUS ROAD SITUATION. THEY CHECKED IT OUT AND COULD FIND NOTHING, BUT I STILL HAD TO PAY FOR THE DIAGNOSIS. I HAVE ASKED HYUNDAI TO REIMBURSE ME FOR THIS SINCE IT TURNS OUT TO BE A MALFUNCTION, THAT CAUSED ME TO SPEND MONEY TO TRY TO DIAGNOSE. THEY REFUSE TO REIMBURSE ME, EVEN THOUGH THEY ADMIT IT IS A MALFUNCTION ON THEIR PART...BUT I WASN'T NOTIFIED OF THIS UNTIL 4 MONTHS AFTER BEING CHARGED TO TRY AND FIGURE OUT WHAT WAS GOING ON. *TR
I OWN A 2010 HYUNDAI SONATA, WHICH HAS NEVER BEEN IN AN ACCIDENT AND I HAVE OWNED THE VEHICLE SINCE NEW. SINCE JULY 2013, I HAVE HAD 3 DOOR HANDLES BREAK OFF IN MY HAND. I AM A SINGLE PERSON, THAT DOES NOT HAVE CONTINUOUS USE OF THE PASSENGER SIDE FRONT AND REAR HANDLES OR THE DRIVER SIDE REAR DOOR. AT THIS TIME, I HAVE ONE DOOR HANDLE LEFT ON MY CAR, WHICH IS THE DRIVER SIDE AND VERY WORRIED IF THIS FALLS OFF, I WILL NOT BE ABLE TO GET INTO MY VEHICLE. AT THIS POINT, THE VEHICLE IS UNSAFE. IF I HAD ANYONE IN MY VEHICLE AND WAS IN AN ACCIDENT, THE RESCUE ATTENDANT WOULD NOT BE ABLE TO ASSIST IN GETTING PEOPLE OUT. I HAVE TALKED TO THE DEALERSHIP SERVICE DEPT. AND THE HYUNDAI CUSTOMER CARE AND WAS TOLD BECAUSE OF MILEAGE, I AM OUT OF WARRANTY AND HYUNDAI WILL NOT COVER THE REPLACEMENT OF THE DOOR HANDLES. BECAUSE THIS IS NOT A NORMAL WEAR AND TEAR ISSUE, BUT I BELIEVE THIS IS A MANUFACTURE DEFECT OF THE DOOR HANDLES AND A SAFETY ISSUE, HYUNDAI SHOULD ISSUE A RECALL. *TR
I HAVE A 2010 HYUNDAI SONATA WITH APPROXIMATELY 77,000 MILES ON IT. MY PASSENGER SIDE DOOR HANDLE CAME OFF TODAY, 11/29/13. THIS IS THE 2ND ONE IN THE LAST 6 MONTHS THAT HAS COME COMPLETELY OFF WHEN SOMEONE TRIED TO OPEN IT. THIS HAPPENED DURING NORMAL CONDITIONS AND USE. THE HANDLES ONLY HAVE PLASTIC CLIPS HOLDING THEM ON. I FEEL THAT THIS IS A BIG PROBLEM AND COULD BE A SERIOUS SAFETY HAZARD. HYUNDAI NEEDS TO LOOK INTO THIS AND RECALL AS IT SEEMS TO BE A HUGE PROBLEM THAT MANY OWNERS ARE HAVING. THE DEALER QUOTED ME A PRICE OF $250 TO REPLACE IT WITH ONE THAT WAS PAINTED TO MATCH MY CAR. *TR
RIGHT FRONT DOOR HANDLE BROKE OFF WHILE STANDING STILL UNDER NORMAL USE WHEN MY 15-YEAR OLD SON OPENED IT. NOT COVERED BY WARRANTY AS 60K HAD PASSED AND DEALER WOULD NOT COVER. I HAD DEALER REPLACE HANDLE. FIVE MONTHS LATER, LEFT REAR DOOR HANDLE BROKE OFF WHEN MY 13-YEAR OLD DAUGHTER OPENED IT WHILE GETTING IN CAR. BOTH EVENTS HAPPENED UNDER NORMAL USE BUT STANDING STILL. THIS COULD POSE A SAFETY HAZARD IF IT CAUSES THE DOOR TO OPEN WHILE THE CAR IS MOVING. I CONTEND THAT THERE IS A DESIGN DEFECT IN THAT THE DOOR HANDLE IS NOT DESIGNED STURDY ENOUGH (IT IS PLASTIC), AND HYUNDAI SHOULD FIX AND RECALL. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE REAR PASSENGER'S SIDE DOOR AND THE HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ENTIRE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE DOOR HANDLES BECAME BECAME DISENGAGED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
I AM FILING A COMPLAINT REGARDING THE DOOR HANDLES ON HYUNDAI VEHICLES. I DRIVE A HYUNDAI SONATA AND HAVE HAD THE DOOR HANDLE BREAK OFF THREE SEPARATE TIMES IN MY HAND. WHEN I HAVE TAKEN IT IN TO GET FIXED, I AM TOLD THAT THIS IS A COMMON OCCURRENCE, THEY REPLACE IT WITH THE SAME STYLE HANDLE AND SEND ME ON MY WAY. MY CONCERN WITH THIS, BESIDES THAT IT IS A KNOWN DEFECT THAT IS NOT COVERED BY THE COMPANY, IS THAT IT IS A SAFETY ISSUE. I HAVE A YOUNG CHILD IN A CARSEAT IN MY CAR WITH ME ALMOST ALWAYS. IF THE DOOR HANDLES CONTINUE TO BREAK OFF, THERE IS NO WAY FOR ME TO ENTER THE CAR FROM THE OUTSIDE AND SHE IS TRAPPED INSIDE THE CAR IN HER CARSEAT. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE DOOR HANDLES BECAME FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
PASSENGER-SIDE FRONT DOOR HANDLE FELL OFF- NO ACCIDENT OR OUTSIDE IMPACT. *TR
I WENT TO OPEN THE REAR DOOR AND THE HANDLE CAME OFF. APPEARS TO BE BROKEN SINCE I'M BEING TOLD BY HYUNDAI GURNEE SERVICE THAT IT HAS TO BE REPLACED. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP WAS ILLUMINATED AND THE VEHICLE HAD EXHIBITED STALLING FAILURES. THE TRANSMISSION ALSO FAILED TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE AND DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 16,500.
MY 2010 HYUNDAI SONATA COMPLETELY SHUT DOWN ON ME 2-TIMES IN LESS THAN 5-MINUTES TIMES WHILE I WAS DRIVING TODAY. I WAS ON MY WAY TO ENTER THE EXPRESSWAY. THE POWER STEERING AND EVERYTHING JUST SHUT DOWN. MY CAR JUST MADE A SUDDEN STOP. THANK GOD I HAD NOT ENTERED THE EXPRESSWAY AND TOOK THE SIDE STREETS HOME. I FEEL THAT THIS IS A REAL SAFETY HAZARD TO MYSELF, THE PASSENGERS RIDING WITH ME AS WELL AS OTHER DRIVERS, PASSENGERS AND FAMILIES ON THE ROAD. MY VEHICLE HAS 53,215 MILES, THERE IS NO WAY THIS SHOULD BE HAPPENING. IF THIS IS HAPPENING TO MY VEHICLE, I KNOW IT'S OCCURRING IN OTHER SONATA'S AND OTHER HYUNDAI VEHICLES BASE ON WHAT I SEE IN ONLINE ENTRIES ON THE 2010 HYUNDAI SONATA AND HYUNDAI VEHICLES. MANUFACTURES MUST BE HELD ACCOUNTABLE FOR THE DEFECTED PRODUCTS PLACE ON THE MARKET. I KNOW THAT I'M A SMALL VOICE AGAINST A LARGE CORPORATION, BUT IF YOU TAKE THE TIME TO INVESTIGATE I KNOW THAT MY CLAIM WILL BE VALIDATED. I HOPE AND PRAY THAT SOMETHING IS DONE ABOUT THIS BEFORE WE ARE DEALING WITH INJURIES OR FATALITIES. I AM A FRUSTRATED AND UNHAPPY HYUNDAI SONATA OWNER, LOOKING FOR HYUNDAI TO PUT SAFETY FIRST! *TR
I WENT OUT TO START MY CAR AND IT WOULDN'T START. I HAD TO CALL A TOW TRUCK AFTER A JUMP WOULDN'T WORK. I BOUGHT THE CAR A YEAR AND A HALF AGO AND WHEN THE DRIVER TESTED THE BATTERY, IT WASN'T DEAD BUT IT WASN'T GREAT. I REPLACED THE BATTERY ($95 AT WALMART) AND THE CAR STARTED. FOR A DAY. THE NEXT DAY THE CAR WOULDN'T START AGAIN, WHEN WE REALIZED IT WAS THEN THE STARTER. I PURCHASED AND INSTALLED A NEW STARTER ON THE VEHICLE ($105 ONLINE) ISSUE RESOLVED. PRETTY YOUNG OF A CAR FOR THE STARTER TO GO. *TR
THE PASSENGER FRONT DOOR HANDLE BROKE OFF. SEE MULTIPLE PROBLEMS WITH THIS ON LINE WITH THIS MODEL AND YEAR. *TR
DRIVING ALONG AT ABOUT 35 MILES PER HOUR WHEN VEHICLE ENGINE DIED. RESTARTED VEHICLE AND IT WAS ALMOST IMPOSSIBLE TO STEER. I WAS NEAR HOME SO I WAS ABLE TO GET IT HOME WHERE IT STAYED UNTIL I COULD GET IT TOWED TO A HYUNDAI DEALER. THE DEALER REPLACED POWER STEERING PUMP, THE POWER STEERING RACK AND PINION, GEAR AND LINKAGE ASSEMBLY AND PERFORMED A 4-WHEEL ALIGNMENT. I WAS EXTREMELY BLESSED THAT I WAS NOT ON THE LOCAL INTERSTATE GOING AT THE MAXIMUM SPEED ALLOWED. I NOTE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE STEERING ON THE 2010 HYUNDAI SONATA AND OTHER EARLIER AND LATER YEAR SONATAS. IT SEEMS THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT ATTEMPTED TO OPEN THE DRIVER'S SIDE REAR DOOR WHEN THE EXTERIOR DOOR HANDLE FRACTURED IN HALF. THE CONTACT ALSO MENTIONED THAT THE PASSENGER'S SIDE DOOR HANDLE BECAME COMPLETELY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,700. UPDATED 11/05/13*LJ UPDATED 11/08/2013 *JS UPDATED 11/13/13*LJ
VEHICLE STARTED TO MAKE A HEAVY GRINDING NOISE FROM PASSENGER SIDE REAR WHEEL. CLOSER INSPECTION REVEALED A FRESH GOUGE IN THE ROTOR. TOOK THE CAR TO THE DEALER WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THIS WAS A NORMAL WEAR AND TEAR ITEM, AND NOT COVERED UNDER WARRANTY (EVEN THOUGH A "GOLD" WARRANTY HAD BEEN PURCHASED WITH CALIPER REPLACEMENT PLAINLY INCLUDED). THIS INDIANAPOLIS DEALERSHIP WANTED TO CHARGE $380 TO REPLACE THE REAR BRAKE PADS AND ROTORS. AN INDEPENDENT REPAIR SHOP FOUND THAT THE DRIVERS SIDE OF THE REAR HAD APPROXIMATELY 40% OF THE LIFE LEFT ON THE BRAKE PADS AND ONLY NORMAL WEAR TO THE ROTOR, WHILE THE PASSENGER SIDE WAS WORN DOWN TO THE METAL ON THE PADS AND HAD RENDERED THE ROTOR UNSERVICEABLE. IT WAS ALSO NOTED THAT THE WEAR INDICATOR ON THE PASSENGER SIDE WAS BROKEN, AND DID NOT GIVE THE NORMAL AUDIO WARNING OF EXCESSIVE WEAR. WHEN ASKED WHY THE REAR SHOULD WEAR OUT FASTER THAN THE FRONT (WHICH IS WHAT ALL LOCAL BRAKE SHOPS TOLD ME WOULD HAPPEN), THE HYUNDAI SERVICE MANAGER DID NOT HAVE ANY REPLY. IT SHOULD BE NOTED THAT THERE ARE SEVERAL INSTANCES OF SIMILAR FAILURES, AND EVEN A CLASS ACTION LAWSUIT FILED IN NEW YORK STATE FOR THE EXACT SAME ISSUE. A STICKING BRAKE CALIPER IS SUSPECTED, BUT COULD NOT BE CONFIRMED. REAR BRAKE PADS, ROTORS, AND HARDWARE WERE REPLACED AT MY EXPENSE. THE BRAKE CALIPER WAS CLEANED, LUBED, AND REINSTALLED. DEALERSHIP WOULD NOT HONOR ANY WARRANTY OBLIGATION FOR THIS DEFECT. FRONT BRAKES ALSO SHOWED AT LEAST 40% OF
I HAD THE CRUISE CONTROL SET TO 47MPH, I WAS APPROACHING THE ROAD TO TURN RIGHT AND I TAPPED THE BRAKE TO KICK OFF THE CRUISE CONTROL AS I HAVE DONE BEFORE. I THEN LOOKED AT THE TRAFFIC AROUND ME AND HAD TO FIX MY SEAT BELT WHICH TIGHTENED TOO MUCH, TAKING MY EYES OFF THE ROAD A MOMENT. WHEN I LOOKED UP THE CAR IN FRONT OF ME WAS AT A DEAD STOP, AND I WAS STILL TRAVELING AT 47MPH! THE CRUISE CONTROL NEVER TURNED OFF TO SLOW THE CAR DOWN, I HIT THE CAR IN FRONT OF ME, WHICH HIT THE CAR IN FRONT OF HER. MY INSURANCE DECIDED TO TOTAL MY VEHICLE. *TR
CAME OUT TO WORK PARKING LOT. CAR WOULD NOT START. BATTERY WAS FAILING, NOT DEAD. REPLACED BATTERY [WITH DURALAST BATTERY (AUTOZONE - 09/19/2013) - $115]; DID NOT RESOLVE ISSUE. STARTER WAS TESTED AND HAD FAILED. REPLACED THE STARTER [WITH DURALAST STARTER (AUTOZONE - 09/20/2013) - $267.11]; RESOLVED THE ISSUE. *TR
THE SECOND EXTERIOR DOOR HANDLE FELL OFF. *TR
DURING AN INSPECTION I WAS INFORMED THAT THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. I THEN TOOK THE CAR FOR A SECOND OPINION WHICH VERIFIED THAT THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. I WAS SURPRISED AS THE CAR HAD ONLY ABOUT 53K MILES AND THE FRONT BRAKE PADS WERE STILL GOOD (ALTHOUGH I WAS INFORMED THEY HAD ABOUT ANOTHER 60,000 MILES). UP TO NOW THE CAR HAS RUN WELL WITH THE EXCEPTION OF THE FRONT DOOR LATCH BEING REPLACED WHICH I KNOW IS ANOTHER PROBLEM WITH THE HYUNDAI SONATAS. I DID THINK HYUNDAI CUSTOMER SERVICE COULD HAVE BEEN BETTER FOR BOTH ISSUES. *TR
ON SUNDAY 9/1, I CAME OUT OF CHURCH AND COULD NOT OPEN MY PASSENGER BACK DOOR FROM THE OUTSIDE. MY SON TOOK IT TO THE DEALER ON 9/4 WHERE I GET MY SERVICE DONE, HE WAS TOLD IT WOULD BE $80 TO LOOK AT THE PROBLEM BECAUSE MY WARRANTY HAD RUN OUT, BUT THEY WOULD DEDUCT THE $80 FROM THE PRICE OF REPAIR, I DID NOT GET IT FIXED, LOW AND BEHOLD ON 9/4 AFTER GETTING OFF WORK I WENT INTO THE STORE, CAME OUT AND MY PASSENGER SIDE FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE, VERY DANGEROUS, IF I HAVE AN ACCIDENT NO ONE WOULD BE ABLE TO GET ME OUT NOR MY GRANDSON OUT WHO SIT BEHIND THE PASSENGER SEAT, HE IS 5. WHAT CAN I DO IF I CANNOT AFFORD TO GET THE DOORS REPAIRED AT THIS TIME. SEEMS LIKE A VERY BAD SAFETY ISSUE TO ME AND THE MANUFACTURE SHOULD FIX THIS AT NO EXPENSE TO ME, SEEMS LIKE A RECALL TO ME. *JB
MY COMPLAINT IS THAT THE ORIGINAL BLACK STEEL WHEELS ON MY VEHICLE HAVE RUSTED. I AM SURPRISED THAT A VEHICLE WILL SUFFER RUST ON ITS WHEELS AFTER SO SHORT A PERIOD OF TIME. NO I DO NOT DRIVE ONTO OR NEAR A BEACH. MY CAR DID NOT SUFFER SEA WATER DAMAGE AS A RESULT OF HURRICANE SANDY. THE BLACK PAINT ON MY WHEELS IS NOW A RUSTY BROWN. IS THERE ANY SAFETY RECALL REGARDING THESE WHEELS? PLEASE CONTACT ME. THANKYOU *TR
BOTH DOOR HANDLES ON THE DRIVERS SIDE OF MY 2010 ARE BROKEN. WENT TO OPEN DOOR AND LATCHES GAVE AWAY. *TR
I PURCHASED A USED 2010 HYUNDAI SONATA GLS.ONE YEAR AGO WITH 60,000 MILES ON IT. IN THIS TIME I HAVE HAD 3 DIFFERENT PLASTIC DOOR HANDLES BREAK OFF WHEN TRYING TO OPEN THE CAR DOORS. EACH INCIDENT COSTING ME $200.00. FOR A TOTAL OF $600.00. WITH NO REIMBURSEMENT FROM HYUNDAI. THEY SAID IT WASN'T A PROBLEM AND WERE NOT RESPONSIBLE. THERE SHOULD BE A RECALL ON THIS. *TR
THE VEHICLE NEEDED REAR BRAKE PADS AND CUTTING OF THE REAR ROTORS AT 24,000 MILES. NO MATTER WHAT YOUR DRIVING HABITS ARE OR TYPE OF DRIVING YOU DO (HIGHWAY VS. AROUND TOWN} THAT IS WAY TO EARLY FOR REAR BRAKES TO NEED REPLACING. I HAVE CHECKED WITH VARIOUS DEALERS AND THEY ALL AGREE THAT IS NOT NORMAL. NOW THERE IS ALSO BURNING SMELL THAT OCCURS PERIODICALLY COMING FROM THE REAR OF THE CAR. I BROUGHT IT TO THE DEALER WHERE I PURCHASED IT, HACKETTSTOWN HYUNDAI, AND THEY MADE ME WAIT A WEEK FOR AN APPOINTMENT AND THEN LOOKED IT OVER QUICKLY AND SAID THEY SMELL NOTHING AND SEE NO PROBLEM. THEY WERE RUDE AND YOU COULD TELL THEY WANTED NOTHING TO DO WITH THE PROBLEM. I MENTIONED THERE IS A CLASS ACTION LAWSUIT DUE TO PREMATURE REAR BRAKE WEAR BUT THEY KNEW NOTHING AND COULD CARE LESS. IT SEEMS SOMEONE IS GOING TO HAVE TO BE INVOLVED IN A FATAL ACCIDENT FOR HYUNDAI TO CARE. LETS GET TOGETHER AND MAKES THEM CORRECT THE PROBLEM BEFORE ITS TO LATE. *TR
I HAD TO REPLACE THE REAR BRAKE PADS ON MY 2010 SONATA AT 16,794 MILES ON BOTH SIDES. I HAD TO REPLACE THE REAR PADS AND ROTORS ON BOTH SIDES AT 23,156 MILES. I HAD TO REPLACE THE RIGHT REAR BRAKE LINE, PAD, ROTOR AND CALIPER AT 25,854 MILES. THERE HAS BEEN NO ISSUES ON FRONT BRAKES, HOWEVER, I HAVE HAD TO SERVICE MY REAR BRAKES 3 TIMES. I BOUGHT THIS VEHICLE BRAND NEW FROM MY LOCAL HYUNDAI DEALER AND IT HAD 4 MILES ON IT. I HAVE SPENT $768.80 ON MY REAR BRAKES SINCE I HAVE BOUGHT THIS VEHICLE IN FEBRUARY OF 2010. THERE IS CLEARLY A PROBLEM WITH THE BRAKE COMPONENTS ON THIS CAR. THE REAR BRAKES SHOULD NOT WEAR OUT BEFORE THE FRONT BRAKES, AND ESPECIALLY A VEHICLE THAT HAS 16,000 MILES ON IT. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A BUILDING AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 59,870.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →