Page 4 of 7 · complaints 151–200 of 345

2010 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Engine
Filed Jan 25, 201670,000 milesTX

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE FAILURE RECURRED RANDOMLY. THE CONTACT ALSO STATED THAT THE GAUGES ON THE INSTRUMENT PANEL BECAME INOPERABLE RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL MEASURING DEVICE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Electronic Stability Control (esc)
Filed Jan 15, 2016191,560 milesPA

THE ESC OFF LIGHT COMES ON WHILE I AM DRIVING. WHEN THE LIGHT IS NOT ON, THE CAR DRIVES FINE. ONCE IT COMES ON, IT JUMPS EVERY TIME THE CAR SWITCHES GEARS OR STOPS ACCELERATING IF MY FOOT IS ON THE GAS. EACH TIME I TURN THE CAR OFF, THE LIGHT GOES OFF, CAR DRIVES FINE AND THEN THE LIGHT COMES BACK UP RANDOMLY. VERY SCARY ESPECIALLY WHEN DRIVING ON THE HIGHWAY OR UP AN INCLINE.

Wheels
Filed Jan 11, 201633,000 milesNM

ON 12/30/2015, THE TIRE PRESSURE LIGHT ON MY 2010 HYUNDAI SONATA WENT ON. I TOOK THE CAR ON 12/31/2015 TO DISCOUNT TIRE FOR THE TIRES TO BE CHECKED. THE TECH DISCOVERED THE SIDEWALLS ON ALL 4 TIRES WERE SEVERELY CRACKED. THE FRONT TIRE ON THE DRIVERS SIDE HAD A 5-6" LONG CRACK WHICH WAS A 1/2" DEEP. THE FRONT PASSENGER TIRE HAD A V SHAPED CRACK APPROX. 2" LONG ON EACH SIDE AND APPROX. 1/4" DEEP. BOTH OF THE REAR TIRES HAD VISIBLE CRACKS. THE TECH SAID IT WAS NOT SAFE TO DRIVE THE CAR & ALL 4 TIRES NEEDED TO BE REPLACED. THE TIRES ARE THE ORIGINAL MICHELIN ENERGY MXV4 S8 RADIAL SXE P215/60/R16-94V THAT CAME WITH THE CAR, WHICH I PURCHASED BRAND NEW. I HAVE ONLY 33,000 MILES ON THE CAR AND ALL 4 TIRES HAVE PLENTY OF TREAD LEFT AND SHOULD NOT HAVE HAD TO BE REPLACED. THERE CURRENTLY IS NOT & NEVER HAS BEEN A RECALL ON THESE TIRES. HOWEVER, THERE HAVE BEEN APPROX. 46 COMPLAINTS ON THIS SITE ALONE FOR THE SAME ISSUE THAT I AM CURRENTLY HAVING. THERE WERE DESCRIPTIONS ON THIS SITE OF DANGEROUS INCIDENTS THAT HAD HAPPENED ON HIGHWAYS, LOCAL STREETS, ETC. SITTING BLOWOUTS FOR NO APPARENT REASON THAT WERE CAUSED BY THE DEFECT IN THIS PARTICULAR TIRE. THESE COMPLAINTS HAVE BEEN DOCUMENTED ON YOUR SITE STARTING IN APRIL 2003 & ARE STILL CURRENTLY HAPPENING. MICHELIN HAS NOT TAKEN RESPONSIBILITY FOR THEIR DEFECTIVE TIRES BY ISSUING A RECALL OR BY ALLOWING REPLACEMENT TIRES WITHOUT COST TO THE OWNER. I'VE TAKEN PHOTOS OF MY TIRES BUT WAS UNABLE TO UPLOAD THE PHOTOS TO THIS SITE. I WOULD L

Electronic Stability Control (esc)
Filed Jan 9, 201685,000 milesCT

IHAD MY 2010 HYUNDAI SONATA FOR A RECALL,BRAKE SENSOR RECALL. THE DAY IT WAS DONE THE ESC WENT ON 3 TIMES, WHICH EFFECTS BRAKES AND ESC. ON BRAKES INENUMEROUS ATTEMPTES AT HYUNDAI HAE PRODUCED NOTHING GOOD. DID THEY INSTALL A BAD BRAKE SENSOR? THEY DIDNT CHECK FOR THAT? SINCE EVERY DAY THIS LITE HAS GONE

Service Brakes
Filed Dec 31, 201567,950 milesMA

BACK REAR BRAKES HAVE NEEDED CONSTANT REPLACING SINCE THE FIRST REPLACEMENT IN 2013 AT 41,658 MILES---REAR PADS AND ROTARS. EIGHT MOS. LATER AT 48,900, REPLACED THE REAR ROTARS AND PADS AGAIN. TWO WEEKS LATER AT 49,247, REPLACED REAR LEFT FLEX BRAKE HOSE AND CALIPER, AND DEGLAZED PADS AND ROTARS. SIX MONTHS LATER AT 56,199, THE RIGHT REAR BRAKE WAS METAL TO METAL AND BINDING--REPLACED RIGHT REAR CALIPER, ROTAR, AND PADS. TODAY, DEC. 29, 2015, WITH MILEAGE AT 67,950, HAD TO FIX THE BACK LEFT BRAKES WHICH EMITTED A TERRIBLE BURNING SMELL WHEN USED. THE MECHANIC REPLACED, UNDER WARRANTY, THE WHOLE BACK SET OF BRAKES (ROTARS, CALIPERS, PADS). THE LUG NUTS AND STUDS WERE ALL SEIZED UP FROM THE HEAT OF THE LEFT REAR BRAKE FAILURE AND HAD TO BE FORCIBLY REMOVED AND REPLACED BY THE MECHANIC. THERE IS SOMETHING VERY WRONG WITH THE BACK REAR BRAKES OF THIS CAR, AND THESE BRAKE FAILURES SHOULD NOT BE HAPPENING WITH SO LITTLE MILEAGE PUT ON THE BRAKES BETWEEN REPAIRS.

Structure › Body
Filed Dec 29, 201537,000 milesOK

BOTH REAR DOOR HANDLES BROKE OFF. BOTH HANDLES BROKE IN THE SAME PLACE WEEKS APART FROM EACH OTHER. THE CAR WAS IN PARK. I WAS OPENING THE DOOR LIKE NORMAL WITH NO EXCESSIVE FORCE ON BOTH HANDLES. HOW CAN I GET MY CHILDREN OUT OF THE CAR IN AN EMERGENCY WHEN THE HANDLES BREAK OFF? ESPECIALLY WHEN THE CHILD LOCK IS ENGAGED. THE DOOR WON'T OPEN FROM THE INSIDE OR OUT. WILL HYUNDAI WAIT UNTIL CHILDREN DIE TO ACT ON THIS COMPLAINT?

Unknown or Other
Filed Dec 23, 201534,000 milesKS

MY WIFE AND I PURCHASED THIS VEHICLE NEW. THE PROBLEM WE HAVE HAD IN THE LAST WEEK IS THAT THE REAR PASSENGER OUT SISE DOOR HANDLE JUST BROKE FOR NO APPARENT REASON. I FIGURED THIS WAS SOMTHING THAT JUST SOMETIMES HAPPENS. I GOT ON THD INTERNET TO BUY A REPLACEMENT AND THERE ARE TONS OF PEOPLE WITH THE SAME PROBLEM. SO I THOUGHT THIS IS A SAFETY PROBLEM FOR ANYONE IN THE CAR IN CASE OF AN ACCIDENT. NO ONE CAN GET IN THE CAR TO HELP IF THESE DOOR HANDLES BREAK OFF WHEN SOMEONE IS TRYING TO RESCUE YOU. LAST NIGHT MY WIFE CAME HOME AND SAID THAT HER PASSENGER DOOR DID THE SAME THING. TWO DOOR HANDLES BROKE OFF IN LESS THEN ONE WEEK. THIS CAR HAS ONLY 34000 MILES ON IT AND I THINK THERE NEEDS TO BE A RECALL ON THESE HANDLES. MY WIFE HAS OUR GRAN CHILDREN RIDING IN THE BACK AT TIMES AND SINCE THESE CHILDREN OUR IN CAR SEATS ITS IMPERATIVE THAT IF SHE HAS AN ACCIDENT OR OTHER EMERGENCY PEOPLE CAN GET IN THE CAR.

Air BagsCrash
Filed Dec 11, 2015140,000 milesVA

MY SON WAS RECENTLY IN TWO ACCIDENTS INVOLVING HYUNDAI SONATAS. BOTH VEHICLES WERE TOTALED. IN THE FIRST ACCIDENT, HE WAS DRIVING A 2010 HYUNDAI SONATA. HE FELL ASLEEP DRIVING HOME ONE NIGHT AND HIT A GUARDRAIL WITH THE LEFT FRONT PANEL. THE CAR CONTINUED TO SLAM INTO THE GUARDRAIL ALL THE WAY DOWN THE LEFT SIDE. NO AIRBAGS DEPLOYED! FOUR DAYS AGO, WHILE DRIVING A 2009 HYUNDAI SONATA, HE SLID ON WET PAVEMENT AND WENT DOWN AN EMBANKMENT. HE HIT A LARGE ROCK PROTRUDING FROM THE GROUND CAUSING THE CAR TO FLIP ONTO ITS ROOF. IT CONTINUED TO SLIDE DOWNHILL UNTIL IT FINALLY CAME TO A STOP UPSIDE DOWN. AGAIN, NOT ONE AIRBAG DEPLOYED! BY THE GRACE OF GOD MY SON WALKED AWAY FROM BOTH ACCIDENTS WITH ONLY MINOR INJURIES. I AM CONCERNED THAT BOTH THESE VEHICLES HAVE SIGNIFICANT AIRBAG PROTECTION BUT WHEN IT WAS NEEDED, THEY DID NOT DEPLOY. I AM CONCERNED THAT SOMEONE ELSE MAY NOT BE AS LUCKY AS MY SON WAS.

Service Brakes
Filed Dec 8, 2015100,000 milesFL

WHEN MY CAR IS BEING SITTING FOR LONG PERIODS OF TIME LIKE MORE THAN TWO HOURS AND WHEN I START DRIVING AND I HAVE TO BREAK OR REDUCE SPEED FEELS KIND OF ROUGH OR HARD TO BREAK BUT AFTER A WHILE DRIVING START BRAKING LIKE NORMAL I THINK IS A SAFETY ISSUE BECAUSE IT START DOING IT AFTER I TOOK THE CAR TO UNIVERSAL HYUNDAI IN ORLANDO THEY RECOMMENDED NEW BRAKE PAD IN REAR AND TIRES I REPLACE THEM BUT CAR STILL DOING IT ALSO THE DEALER SAID THATS NOT IN THE RECALL I DO HAVE THE DOCUMENTS WHEN I TOOK THE CAR TO BE INSPECTED. I WOULD LIKE TO KNOW WHAT I HAVE TO DO TO CORRECT THIS PROBLEM.

Structure › Body
Filed Dec 5, 2015AZ

OUTSIDE DOOR HANDLES JUST FALL OFF. MY DRIVER AND PASSENGER SIDE DOOR HANDLES BOTH CAME OFF WITH BARELY TOUCHING THEM.

Structure › Body
Filed Dec 4, 201548,600 milesVA

BOTH HANDLES ON THE REAR DOORS CAME OFF WITHIN A TWO WEEK PERIOD WITHOUT ANY EXTRAORDINARY EFFORT OR ABUSE. IN BOTH CASES THE VEHICLE WAS STATIONARY AND IN PARK. ATTACHED ARE PHOTOS OF BOTH DOOR HANDLE LOCATIONS, ONE SIDE WITHOUT THE HANDLE (DRIVER'S SIDE) & THE SECOND WITH THE HANDLE HELD IN PLACE WITH DUCT TAPE (PASSENGER SIDE). NEITHER DOOR IS ACCESSIBLE FROM THE OUTSIDE, RENDERING IT UNFIT TO TRANSPORT ANY PASSENGERS IN THE BACK SEAT. REGARDLESS OF THE NUMBER OF PASSENGERS, THIS IS CLEARLY A SAFETY ISSUE (IN AN EMERGENCY, IT WOULDN'T BE POSSIBLE TO REMOVE EITHER THE DRIVER OR FRONT SEAT PASSENGER THROUGH THE REAR DOORS.) THE THIRD PHOTO SHOWS THE CURRENT ODOMETER READING OF 49,205, WHICH IS LESS THAN 25,000 MILES MORE THAN WHEN I PURCHASED THE VEHICLE FROM A HYUNDAI DEALER.

Structure › Body
Filed Dec 2, 201580,000 milesVT

ALL FOUR OUTSIDE DOOR HANDLES HAVE BROKEN OFF OR ARE NOT FUNCTIONING LEAVING THE ONLY WAY INTO THE CAR IS TO LEAVE WINDOW DOWN TO OPEN FROM INSIDE OR CRAWL THROUGH THE TRUNK OF THE CAR TO OPEN DOORS FROM THE INSIDE. ALL HANDLES BROKE WHEN THE DOOR WAS IN THE PROCESS OF BEING OPEN. THE VEHICLE WAS STATIONARY AND WERE BROKEN DURING THE PAST 6 MONTHS. THE CAR HAS 80,000 MILES.

Air Bags1 injured
Filed Dec 2, 201545 milesPR

AT 2014 -CRASH THE AIR BACK WAS NEVER DEPLOYED IT WAS NEXT TO RED LGHT AND I WAS IMPACT IN THE TRUNK WITH JEEP WRANGLER AND IMPULSED TO 90'S MERCURY AT FRONT THREE VEHCULOS WAS INVOLVED AND I WAS IN THE MIDDLE I HAVE CERVICAL INJURE THAT MAKE PINTCH NERVES AND DESEASE THAT IS VERY PAINFULLY NOW I'M UNDER PILLS AND QUIROPRACTOR SERVICES

Structure › Body › Door
Filed Nov 23, 2015GA

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V317000 (LATCHES/LOCKS/LINKAGES), 09V171000 (LATCHES/LOCKS/LINKAGES), AND 10V070000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

Structure › Body
Filed Nov 5, 201532,000 milesFL

THIS HAS HAPPENED TO AT LEAST 3 HYUNDAI SONATA 2010 AUTOS OF PEOPLE I KNOW. WHEN ATTEMPTING TO OPEN THE DOOR TO ENTER THE CAR THE DOOR HANDLE JUST COMES OFF IN THE PERSONS HAND. IN MY WIFES CASE LUCKELY SHE WAS ON OUR DRIVEWAY AND FELL BACKWARD ONTO GRASS AND WAS NOT INJURED. IF THIS HAPPENED TO SOMEONE PARKED ON A BUSY STREET THEY COULD FALL BACK INTO TRAFFIC. IN LOOKING AT THE DETACHED HANDLE IT LOOKS LIKE THE POOR QUALITY PLASTIC INTERIOR JUST CRACKED. AS I SAID THIS HAS HAPPENED TO THREE PEOPLE JUST IN MY CIRCLE OF FRIENDS SO I AM SURE IT IS MORE WIDESPREAD.

Structure › Body
Filed Nov 4, 201576,537 milesFL

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD FRACTURED DUE TO DEFECTIVE MATERIAL CAUSING THE FRONT PASSENGER SIDE AIR BAG TO BE EXPOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,537.

Air BagsCrash1 injured
Filed Nov 4, 201539,000 milesNJ

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE BRAKE SYSTEM FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEGS, KNEES, LOWER BACK, AND SHOULDERS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.

Unknown or Other
Filed Oct 19, 2015119 milesMD

THE BACK PASSENGER EXTERIOR DOOR HANDLE FELL OFF WHILE I ATTEMPTED TO OPEN THE DOOR. THE BACK DOORS ARE RARELY USED. THIS IS A SAFETY CONCERN FOR PASSENGERS THAT MAY RIDE IN THE BACK SEAT IN THE EVENT OF AN ACCIDENT.

Engine
Filed Sep 28, 2015MO

HAVE SEEN THE RECALL NOTICE ON SONATA 2011-12. I HAVE A 2010, MANUFACTURED IN ALABAMA. THE MOTOR WENT OUT IN THE CAR A FEW MONTHS AGO WHILE I WAS DRIVING. IT LOST POWER AND STOPPED. THE CAR CONTINUES TO SIT IN MY DRIVEWAY. I HAD THE DEALER INSPECT IT BEFORE IT WENT OUT BECAUSE OF A KNOCKING NOISE. THE DEALER (MUNGENAST HYUNDAI, 649 DUNN RD., ST. LOUIS, MO) REPORTED IT WAS A MOTOR PROBLEM AND THE ONLY WAY TO FIX IT WAS TO REPLACE THE MOTOR. THE WARRANTY HAD ALREADY EXPIRED, AND I DID NOT HAVE $5000 TO REPLACE THE MOTOR. THE MOTOR PROBLEMS DID NOT START WITH THE 2011 MODELS. I HOPE YOU CAN LOOK INTO THIS, AND HOPEFULLY I CAN GET MY VEHICLE REPAIRED. THANK YOU. *TR

Engine
Filed Sep 28, 201574,000 milesNM

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, AN ABNORMAL NOISE COULD BE HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

Unknown or Other
Filed Sep 26, 201550,000 milesPA

THIS IS ON BEHALF OF MY ELDERLY MOTHER WHO S NOW HAD 2 DIFFERENT OUTSIDE HANDLES FALL OFF UPON TRYING TO OPEN THE DOORS. EXACT DATES ARE UNKNOWN, BUT WE'D ESTIMATE THE 1ST HANDLE FELL OFF EARLY 2014 OR EVEN 2013--THE BACK DRIVER-SIDE DOOR. AS SO MANY OTHERS HAVE REPORTED HERE, IT SIMPLY FELL OFF IN HER HAND WITHOUT OPENING THE DOOR. SHE WAS TOLD BY THE DEALER THERE WAS NO FIX AVL. FROM THE MFR STANDPOINT--AND DUE TO THE PROHIBITIVE COST OF NEARLY $200 TO FIX IT, LIVING ON A FIXED INCOME, SHE'S GONE WITHOUT THIS REPAIR. THE DRIVER'S DOOR OUTSIDE HANDLE LIKEWISE FELL OFF A SHORT TIME LATER, WHICH CAUSED MUCH MORE NUISANCE SINCE SHE WAS REQUIRED TO GET IN THE CAR ON THE PASSENGER SIDE AND CRAWL ACROSS THE FRONT SEAT TO THE DRIVER'S SIDE. FINDING THAT DIFFICULT TO SAY THE LEAST, SHE PAID $182.63 TO GET THAT HANDLE REPLACED AT THE DEALER. ASIDE FROM BEING A MAJOR NUISANCE, THIS COULD PRESENT A SAFETY ISSUE SINCE IN AN ACCIDENT OR SIMILAR SITUATION, IT COULD CAUSE A DELAY OF SEVERAL MINUTES FOR EMERGENCY RESPONDERS TO REACH SOMEONE INSIDE. IN MANY DECADES, WEVE NEVER HAD ANY OTHER CAR DOOR HANDLES BREAK-BUT WITH SO MANY COMPLAINTS ABOUT THESE HANDLES, IT SEEMS HYUNDAI MUST BE USING INFERIOR PRODUCTS FOR THESE PARTICULAR PARTS. COULD NHTSA CONSIDER FORCING HYUNDAI TO REPLACE THESE HANDLES AS PART OF A RECALLAND PERHAPS EVEN PROVIDE REIMBURSEMENT FOR REPAIRS ALREADY MADE? NHTSA JUST REPORTED AN "ENGINE RECALL" THIS MORNING FOR THIS SAME HYUNDAI MODEL, ALONG WITH SEVERAL OTHER MODEL Y

Fuel/Propulsion System
Filed Sep 17, 2015130,000 milesMD

I WAS TRAVELING ON THE BELTWAY DOING 65 MPH, I PRESSED ON THE GAS PEDAL. I FELT I WAS LOSING SPEED. I NOTICE THE SPEEDOMETER DECELERATING DOWN TO 40MPH WHILE I WAS PRESSING THE GAS PEDAL. I PUT ON MY HAZARD LIGHTS PULLED TO THE SIDE OF THE ROAD. I WAS CONCERNED BECAUSE NO WARNING LIGHT CAME ON, TO NOTIFIED ME THERE WAS A PROBLEM WITH THE VEHICLE. I TOOK MY CAR TO THE DEALERSHIP, IT WAS DIAGNOSIS AS PROBLEM WITH MY FUEL PUMP. I CHECK WITH HYUNDAI THEY SAID, THE FUEL PUMP DOES NOT HAVE A WARNING LIGHT. MY CONCERN IF SOME TYPE OF WARNING LIGHT SHOULD HAVE APPEARED ON THE DASHBOARD BEFORE I STARTED THE CAR. I WOULD HAVE NOT DROVE THE CAR IF THE WARNING LIGHT WAS ON, I WOULD HAVE TOOK IT TO THE DEALERSHIP. I FELT THIS WAS A SAFETY ISSUE BECAUSE SOMEONE COULD HAVE REAR END ME ON THE BELTWAY, DUE TO THE SUDDEN DROP IN SPEED. I HAVE ENJOYED MY CAR SO FAR, BUT I WAS DISAPPOINTED REGARDING THIS INCIDENT. I HAVE A SON WHO DRIVES MY CAR, I AM WORRIED ABOUT HIS SAFETY AND THE SAFETY OF OTHERS. I WAS ASSIGNED A CASE NUMBER WITH HYUNDAI 8216379. HOWEVER, I SPOKE WITH A CASE MANAGER [XXX] WHO SAID IT WAS NOT MUCH THEY COULD DO. I WANTED TO HAVE A RECORD ON FILE REGARDING THIS COMPLIANT, AND TO SEE IF IT COULD BE INVESTIGATED. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electronic Stability Control (esc)
Filed Sep 15, 201552,000 milesNJ

THE ESC TURNS OFF WHILE DRIVING THE CAR AT NORMAL SPEED. I CANNOT TURN IT ON WHEN THIS HAPPENS. I TURN OFF THE VEHICLE AND TURN IT BACK ON THEN I CAN WORK THE SWITCH FOR ESC TO TURN ON AND OFF, BUT AFTER DRIVING LESS THAN A MILE, ESC WILL AUTOMATICALLY TURN OFF, WHEN THIS HAPPENS IF I TRY TO TURN IT ON USING THE SWITCH, IT DOES NOT TURN ON. I HAD THE SAME PROBLEM A COUPLE OF YEARS AGO WHILE THE VEHICLE WAS UNDER WARRANTY (MILES AT THAT TIME AROUND 40,000). THE DEALERSHIP SAID THEY FIXED THE ISSUE, BUT IT IS RECURRING. NOW THE CAR IS OUT OF WARRANTY.

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 11, 2015135,396 milesCA

WHILE WE WERE SERVICING A CUSTOMER'S VEHICLE, THE TPMS SENSOR BROKE. AN AIR CHUCK WAS PLACED ON THE SENSOR AND IT BROKE. THIS RESULTED IN THE TIRE LOSING ALL AIR PRESSURE.

Structure › Body
Filed Aug 19, 201573,674 milesCA

REACHED TO OPEN BACK PASSENGER DOOR AND IT FELL IN PIECES IN MY HAND. THIS WILL BE THE SECOND TIME THIS HAPPENED TO ME THE FIRST TIME COSTING ME $125.0. I RETIRED A.COULD MONTHS ABACK AND CANNOT AFFORD THIS BUT I FEEL IT'S.

Unknown or Other
Filed Aug 4, 201513,000 milesNY

THE CAR IS EQUIP WITH CHILD SAFETY LOCK, I STOP TO LET OUT A PASSENGER ON THE DRIVER SIDE,AND THE DOOR HANDLE CAME OFF IN MY HAND, WENT BACK TO THE DEALER AND WAS TOLD THAT I WOULD HAVE TO PAY $400.00 TO HAVE IT REPLACE, LOOK ON LINE AND THE DIRECT FIT HANDLE COST IS ONLY $34.00 THE CAR IS STILL UNDER WARRANTY, THE HANDLE IS JUST A PEACE OF POORLY MADE PLASTIC, THE DOOR CANNOT BE OPEN NOW.

Structure › Body
Filed Jul 26, 2015162,200 milesMD

2010 HYUNDAI SONATA. THE REAR PASSENGER DRIVER SIDE DOOR HANDLE JUST SNAPPED OFF. I WENT TO OPEN THE DOOR IN A NORMAL FASHION AND THE HANDLE STAYED IN THE OPEN POSITION SO I HAD TO PUSH IT BACK IN TO THE CLOSED POSITION. WHEN I PULLED ON THE HANDLE AGAIN THE HANDLE FELL OFF IN MY HAND. THE REAR DOOR NEVER DID OPEN, NOW I NEED TO REACH THROUGH THE DRIVER SIDE DOOR TO OPEN THE REAR DOOR FROM THE INSIDE.

Electrical System
Filed Jul 16, 201575,000 milesIL

MY CAR WON'T START. IT SOUNDS LIKE IT TRIES TO START THEN ALL YOU HEAR IS THE STARTER SPINNING. I HAD MY VEHICLE TOWED TO THE NEAREST HYUNDAI DEALERSHIP. THE SERVICE ADVISOR AT THE DEALERSHIP EXPLAINED THAT THE STARTER LEVER ARM NEED TO BE REPLACED. THE PLASTIC PART IS KNOWN TO BE FAULTY, AND HYUNDAI REFUSES TO PERFORM A RECALL TO REPLACE THE PLASTIC PART WITH A METAL PART. TO MAKE MATTERS WORSE-THE STARTER LEVER ARM COST ABOUT $8.15 TO REPLACE HOWEVER THE DEALERSHIP INSIST ON CHARGING $400 TO REPLACE THE BROKEN PLASTIC LEVER ARM. I AM A SECOND OWNER, AND HAVE 75K MILES ON MY VEHICLE; THEREFORE I DO NOT HAVE A WARRANTY ON THE PART.

Service BrakesCrash1 injured
Filed Jul 6, 2015100,000 milesAL

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO A HILL AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Structure › Body
Filed Jun 5, 201563,000 milesFL

HAVE HAD ALL 4 OUTER DOOR HANDLES BREAK OFF OF VEHICLE.

Service Brakes
Filed May 11, 201592,500 milesMA

REAR CALIPER FROZEN/STICKING

Structure › Body
Filed Apr 25, 201543,000 milesAZ

TWO DOOR HANDLES HAVE BROKEN OFF MY 2010 SONATA WHILE JUST ATTEMPTING TO OPEN THEM. ACCORDING TO HYUNDAI THIS IS NOT COVERED BY THE WARRANTY AS THEY CLAIM IT IS NORMAL WEAR AND TEAR. I COULD SEE IF IT WAS JUST ONE DOOR HANDLE BUT FOR TWO TO COME OFF DAYS OF EACH OTHER I FIND IT MORE OF A DEFECT THAN WEAR AND TEAR. READING SOME HYUNDAI OWNER FORUMS I HAVE FOUND THIS APPEARS TO BE A NORMAL OCCURRENCE WITH THEIR PRODUCT AND FEEL IT IS A SAFETY ISSUE AS I TRAVEL WITH KIDS ON A DAILY BASIS AND GOD FORBID THEY WOULD BE LOCKED IN THE VEHICLE BECAUSE I COULD NOT OPEN THE DOOR DUE TO THE HANDLE BEING IN MY HAND INSTEAD OF THE DOOR. *TR

Structure › Body
Filed Mar 25, 201585,500 milesTX

THE DRIVER SIDE EXTERIOR DOOR HANDLE BROKE OFF THIS MORNING WHEN I TRIED TO OPEN THE DOOR. I AM THE ORIGINAL OWNER OF THIS VEHICLE, AND THIS IS THE THIRD TIME THAT THIS BREAKAGE HAS OCCURRED, ALBEIT ON THREE DIFFERENT DOORS. ALTHOUGH THE INTERIOR DOOR LATCH STILL WORKS, THIS IS A SAFETY HAZARD AS IT WOULD BE IMPOSSIBLE FOR RESCUE SERVICES TO OPEN THE DRIVER'S DOOR FROM THE OUTSIDE IN THE EVENT OF AN ACCIDENT. BASED ON POSTINGS I HAVE COME ACROSS ON THE INTERNET, IT APPEARS THAT THIS IS A COMMON PROBLEM WITH HYUNDAI SONATAS AND SHOULD IN MY MIND QUALIFY AS A RECALL. *TR

Structure › Body
Filed Mar 25, 201537,500 milesPA

DRIVER SIDE DOOR EXTERIOR DOOR HANDLE CAME OFF WHEN ATTEMPTING TO OPEN DOOR. HANDLE PARTS ARE PLASTIC! CANNOT OPEN DOOR FROM THE OUTSIDE NOW. BOUGHT NEW, NOW UNDER 38K MILES, AND LESS THAN 5 YEARS IN USE. CONTACTED HYUNDAI NATIONAL, HAVE NOT HEARD BACK YET. DEALERS INDICATE THAT THIS MAY NOT BE COVERED UNDER WARRANTY. *TR

Structure › Body
Filed Mar 19, 201595,000 milesNY

DRIVER BACK DOOR HANDLE BROKE OFF. THIS APPEARS TO BE A COMMON COMPLAINT BUT THE DEALER WON'T FIX THE HANDLE. THE BACKDOOR IS NOT EVEN USED MUCH. *TR

Structure › Body
Filed Mar 13, 2015110,000 milesAL

THE FOLLOWING PARAGRAPH WAS SENT TO HYUNDAI TO REQUEST THEY FIX THIS DEFECT. THEY RESPONDED WITH A WORDY BUT POLITE "WE'RE SORRY, BUT YOUR VEHICLE IS OUT OF WARRANTY". WE HAVE A 2010 SONATA. ABOUT 18 MONTHS AGO, THE PASSENGER SIDE FRONT DOOR HANDLE FELL OFF WHILE OPENING THE DOOR. WE TOOK IT TO THE LOCAL DEALER FOR REPAIR. THE COST WAS ABOUT $70. THREE WEEKS AGO (APPROX. 1/15/2015), THE DRIVER SIDE REAR HANDLE FELL OFF. TEN DAYS AGO (APPROX 1/27/2015) THE PASSENGER REAR DOOR HANDLE FELL OFF. THE DEALER WANTS $150 EACH TO REPAIR THEM. I CAN UNDERSTAND ONE HANDLE BREAKING, BUT NOT (ON A CAR LESS THAN 5 YEARS OLD) THREE OF THE FOUR HANDLES HAVE BROKEN. I CONSIDER THIS A DEFECT. I HAVE RESEARCHED YOUR SITE AND HAVE NOT BEEN ABLE TO FIND ANY MATCHING COMPLAINTS. THERE HAVE BEEN NUMEROUS, BUT NORMAL PROBLEMS WITH THIS VEHICLE - ALL OF WHICH WE HAVE REPAIRED AT OUR OWN EXPENSE WITHOUT COMPLAINT. HOWEVER, THIS PARTICULAR ISSUE IS SO EGREGIOUS THAT WE FEEL THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR THE REPAIRS. *TR

Structure › Body › Door
Filed Mar 11, 201570,000 milesNC

ON FEBRUARY 26TH 2015, I WALKED OUT TO MY CAR TO FIND THAT THE FRONT DRIVER'S SIDE DOOR HANDLE HAD FALLEN OFF. THIS IS THE SECOND DOOR HANDLE THAT HAS FALLEN OFF ON MY 2010 HYUNDAI SONATA. THE FIRST TIME WAS THE REAR DRIVER'S SIDE HANDLE ON OR AROUND 12/23/2011 AT 30,125 MILES. ALTHOUGH THIS IS AN OBVIOUS SAFETY CONCERN AND A PROBLEM THAT CAN BE FOUND THROUGH NUMEROUS COMPLAINTS, HYUNDAI HAS NOT RECALLED THEIR DOOR HANDLES. THIS PRESENTS OBVIOUS SAFETY CONCERNS AND DESPITE NUMEROUS PHONE CALLS, HYUNDAI CLAIMS THAT IT IS NOT UNDER WARRANTY AND WILL NOT BE COVERED. IT IS UNACCEPTABLE TO HAVE HANDLES FALLING OFF OF CARS FOR NO APPARENT REASON AND HYUNDAI SHOULD RECTIFY THIS SITUATION IMMEDIATELY. *TR

Structure › Body
Filed Mar 3, 2015140,000 milesNY

AS MANY PEOPLE HAVE STATED ONLINE, THE DOOR HANDLES FALLING OFF ARE A COMMON OCCURRENCE. I HAVE HAD TO REPLACE TWO HANDLES ON MY CAR ALREADY, FIRST MY REAR DRIVERS SIDE AND NOW THE FRONT PASSENGER SIDE. THE COMMONALITY OF THIS PROBLEM CLEARLY INDICATES A MAJOR ENGINEERING ISSUE ON THE BEHALF OF THE MANUFACTURER AND CUSTOMERS SHOULD NOT BE MADE TO PAY FOR REPAIRS FOR A MANUFACTURING ISSUE. EACH HANDLE HAS COST ME JUST UNDER $65 TO REPLACE. *TR

Structure › Body
Filed Mar 1, 201531,688 milesHI

I HAVE EXPERIENCED THREE (3) BROKEN OUTSIDE DOOR HANDLE BREAKING THE SAME WAY FROM STRESS FRACTURE WHERE THE PLASTIC DOOR HANDLE CONTACTS THE METAL LATCH. IT APPEARS THE PLASTIC DOOR HANDLE IS TOO BRITTLE FOR INTENDED USE. THE BROKEN DOOR HANDLES WERE REPLACED AS FOLLOWS: -REAR RIGHT SIDE DOOR HANDLE WAS REPLACED JAN 16, 2012 -REAR LEFT SIDE DOOR HANDLE WAS REPLACED DEC 21, 2013 -DRIVER'S DOOR HANDLE REPLACED DEC 1, 2014 I CONTACTED HYUNDAI CUSTOMER CARE AND THEY DO NOT APPEAR TO BE CONCERNED THAT THIS IS A SAFETY ISSUE AND ARE TREATING THIS AS NORMAL WEAR AND TEAR. A BROKEN DOOR HANDLE FAILS HAWAII STATE SAFETY INSPECTION AS THE DOOR CANNOT BE OPENED FROM THE OUTSIDE. HAWAII IS NOT SUBJECT TO EXTREME TEMPERATURE CHANGES. I DO NOT BELIEVE THIS IS NORMAL WEAR AND TEAR AS I EXPERIENCED DOOR HANDLE FAILURE AS SOON AS 2 YEARS OF USE WITH THE LEAST USED DOOR HANDLES, REAR PASSENGER DOORS BREAKING BEFORE THE MOST USED DRIVER?S DOOR HANDLE. THERE ARE NUMEROUS SAME FAILURES REPORTED ON THE INTERNET. MY HYUNDAI DEALER NOW HAS THESE DOOR HANDLES IN STOCK (USED TO HAVE TO ORDER THEM IN) AND TOLD ME THIS IS A COMMON OCCURRENCE OF MY MODEL SONATA AND TO REPORT MY CONCERNS TO HYUNDAI USA, WHICH I DID TO NO AVAIL. MAYBE THEY WILL LISTEN TO THE NHTSA. PLEASE HELP. THANK YOU. *TR

Structure › Body
Filed Feb 24, 201582,311 milesMI

AS I WAS TRYING TO GET INTO MY CAR AT 7:20 AM ON 02/24/15 THE DRIVER SIDE DOOR HANDLE JUST FELL OFF THE DOOR. THE TEMPERATURE WAS BELOW ZERO AND IT WAS A SURPRISE TO SEE THAT HAPPEN TO A 5 YEAR OLD CAR!!!! I CALLED THE DEALERSHIP TO SEE IF THERE IS A RECALL OR PROBLEM THEY KNOW OF REGARDING THE DOOR BUT TURNED WITH NOTHING. THEN SEARCHED ONLINE TO SEE IF THERE ARE ANYONE ELSE HAD THE SAME PROBLEM AND TO MY SURPRISE THEY ARE OTHER PEOPLE WHO HAD SIMILAR INCIDENTS IN SEVERAL STATES AS WELL A YOUTUBE VIDEO OF AN INDIVIDUAL LOST 3 HANDLES IN CALIFORNIA FOR A NEWER MODEL SONATA!!!!!! CALLED THE HYUNDAI WARRANTY BUT HAD TO LEAVE A MESSAGE!!!!! *JS

Structure › Body › Door
Filed Feb 18, 201580,000 milesMD

OUTSIDE DRIVER DOOR HANDLE BROKE AND DETACHED. *TR

Structure › Body
Filed Feb 15, 201565,000 milesTX

OPENED REAR LEFT DOOR AND HANDLE CAME OFF. *TR

Service Brakes
Filed Feb 9, 201587,357 milesIN

I HAVE HAD TO REPLACE THE BRAKE PADS THREE TIMES. REPLACED ROTORS FRONT AND REAR. REPLACED CALIPERS ON REAR AND REPAIRED THE FRONTS. 87000 HIGHWAY MILES. TRANSMISSION HARD SHIFT FROM NEW. DEALER STATES THAT THEY HAVE NEVER HEARD OF ANY TROUBLE LIKE THIS. *TR

Structure › Body
Filed Jan 20, 2015MD

OUTSIDE REAR DRIVER DOOR HANDLE COMES OFF FOR NO REASON IT JUST BROKE OFF AND I AM NOT THE ONLY ONE . THIS COULD BE A POTENTIAL SAFETY ISSUE. IN THE EVENT OFF AN ACCIDENT THIS COULD POSE GREAT DANGER TO ANYBODY TRYING TO EXIT THE VEHICLE. IF THE DOOR HANDLE BRAKES WITH CHILD LOOK DOOR CANNOT BE OPENED. *TR

Structure › Body
Filed Jan 13, 201538,186 milesNY

THE DRIVER SIDE FRONT DOOR HANDLE FELL OFF AS I OPENED THE DOOR. SINCE THEN, THREE OTHER HANDLES HAVE FALLEN OFF, THE RIGHT REAR AND THE LEFT REAR. *TR

Structure › Body › Door
Filed Jan 8, 2015PA

ABOUT A YEAR AGO THE FRONT PASSENGER SIDE DOOR HANDLE BROKE OFF. THERE WAS NO EXTREME USAGE OR FORCE AND NO REASON THAT THE HANDLE SHOULD HAVE BROKEN. YESTERDAY, JANUARY 7, 2015 THE SAME THING HAPPENED TO THE PASSENGER SIDE BACK DOOR HANDLE. AGAIN THERE WAS NO EXTREME FORCE AND I RARELY EVEN CARRY PASSENGERS IN MY BACK SEAT. *TR

Equipment Adaptive/Mobility
Filed Jan 5, 2015118,000 milesMD

THE DRIVER SIDE EXTERIOR DOOR HANDLE SNAPPED AND BROKE WHEN I ATTEMPTED TO OPEN MY DOOR. THIS IS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS APPROX. 8 MONTHS AGO; WHEN THE PASSENGER DOOR HANDLE DID THE SAME THING. *TR

Structure › Body › Door
Filed Jan 3, 201568,000 milesVA

REAR PASSENGER EXTERIOR DOOR HANDLE CAME OFF WHEN PASSENGER SHUT THE DOOR AFTER EXITING THE CAR. IT APPEARS THE LATCH (CLOSEST TO THE KEY AREA ) IS SEVERED. *TR

Structure › Body
Filed Jan 2, 201594,000 milesPA

THE PASSENGER SIDE DOOR HANDLE FELL OFF IN MY HANDS. NO FORCE WAS USED AND NO NOISE WAS MADE (IE: CRACKING OR AND OTHER PIECES WERE SEEN THAT FELL OFF OTHER THEN THE HANDLE ITSELF). THIS DOOR AND THE REAR DOORS ARE VERY RARELY USED, I HAVE NO KIDS AND AM THE ONLY 1 THAT USES THIS CAR AND VERY RARELY HAVE ANY PASSENGERS. THE DRIVER'S SIDE IS THE ONE I OPEN REGULARLY. I CALLED HYUNDAI DEALERSHIP WHERE I GOT THE CAR AND THEY CLAIM THERE ARE NO RECALLS ARE ON THIS DESPITE KNOWING OF OTHER'S WHO HAD MULTIPLE DOORS BREAK IN A SIMILAR FASHION AND SEEING MANY OTHER INCIDENTS OF THIS REPORTED ON NHTSA SITE. THEY DIDN'T SEEM TO CARE EITHER OR RECORD THE INFORMATION OF THIS ISSUE. IN CHECKING HYUNDAI DEALERSHIP'S ARE CHARGING BETWEEN $200 TO $300 TO REPAIR THE DOOR HANDLE. THIS IS A SAFETY ISSUE IF SOMEONE CANNOT GET INTO THE CAR TO RESCUE SOMEONE OR IF THEY ARE TRYING TO RETRIEVE A CHILD. IN READING THE OTHER COMPLAINTS I HOPE MY OTHER 3 DON'T BREAK NOW AND I'M ON THE HOOK TO REPAIR THOSE OUT-OF-POCKET TO. THIS IS OBVIOUSLY SHODDY WORKMANSHIP. IN ALL MY YEARS/MULTIPLE CARS I NEVER HAD A CAR DOOR HANDLE BREAK. ITS VERY CHEAP PLASTIC. *TR

Electrical System
Filed Dec 19, 201450,000 milesTX

THE ELECTRONIC STABILITY CONTROL (ESC) TURNS OFF RANDOMLY BY ITS SELF WHILE THE CAR ENGINE IS ON. PRESSING THE ESC BUTTON TO TURN ESC BACK ON DOES NOT WORK. TURNING OFF THE ENGINE AND THEN TURNING IT BACK ON SOMETIMES TAKES CARE OF THE PROBLEM. WHEN THE ESC IS OFF, THE BREAKING SYSTEM IS SEVERELY AFFECTED WHERE EVEN WITH A RELATIVELY LIGHT PRESS ON THE BRAKES CAN RESULT IN THE LOCKING OF THE TIRES. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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