Page 5 of 7 · complaints 201–250 of 345

2010 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Vehicle Speed ControlCrash
Filed Dec 16, 2014AZ

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THREE VEHICLES BEFORE BEING ABLE TO COME TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed Dec 12, 201454,000 milesTX

THE ESC LIGHT INTERMITTENTLY COMES ON AND OF AND THE ESC BUTTON DOES NOT DO ANYTHING. *TR

Structure › Body
Filed Dec 10, 201495,000 milesTX

I HAVE HAD 3 SEPARATE OCCURRENCES WHERE THE EXTERIOR DOOR HANDLES HAVE COME OFF WHILE OPENING THE DOORS. I FIXED TWO OF THEM AT MY OWN COST AND NOW HAVE TO REPAIR A 3RD. I HAVE CONTACTED HYUNDAI ABOUT A RECALL AND THEY SAY THERE HAVEN'T BEEN ENOUGH INCIDENCES OF THIS TO RECALL IT. I HAVE SEARCHED THE WEB AND HAVE FOUND MANY COMPLAINTS OF THIS HAPPENING TO OTHERS. I HAVE CONTACTED HYUNDAI AGAIN AND THEY SENT ME A FORM LETTER RESPONSE THAT THEY ARE NOT AT FAULT. I AM AMAZED THAT THERE HAS NOT BEEN A RECALL ON THE DOOR HANDLES. IF YOU SEARCH YOUR DATA BASE OF COMPLAINTS, I AM SURE YOU WILL AGREE. THERE RESPONSE: DEAR [XXX]: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE ARE SORRY TO LEARN OF YOUR DISSATISFACTION WITH THE HANDLES ON YOUR 2010 SONATA. YOUR SATISFACTION IS OUR PRIORITY AND WE APPRECIATE THAT YOU TOOK THE TIME TO SHARE YOUR COMMENTS WITH US. WE TRY TO DESIGN AND EQUIP ALL OF OUR MODELS WITH MATERIALS AND FEATURES THAT WILL APPEAL TO OUR CURRENT AND POTENTIAL CUSTOMERS. SOME OF THE FACTORS THAT ARE EVALUATED DURING VEHICLE DESIGN AND PRODUCTIONS INCLUDE DEMAND, SAFETY, DURABILITY, EFFICIENCY, COMFORT, CONVENIENCE AND AESTHETICS. WE ARE SOMETIMES UNABLE TO PRODUCE AN AUTOMOBILE WITH THE FEATURES AND MATERIAL THAT WILL SATISFY OR APPEAL TO ALL OF OUR CUSTOMERS MY RESPONSE BACK YOUR COMMENTS ARE HOLLOW AND WITHOUT ANY RESPONSIBILITY TO THE QUALITY OF YOUR PARTS. "WE ARE SOMETIMES UNABLE TO PRODUCE AN AUTOMOBILE WITH THE FEATURES AND MATERIAL THAT WILL SATISFY OR APP

Structure › Body
Filed Dec 4, 2014AL

IN NOVEMBER 2012, HYUNDAI OF AUBURN REPLACED MY DRIVER'S SIDE BACK DOOR HANDLE AFTER IT HAD COME OFF. IN NOVEMBER 2014, CAPITOL HYUNDAI (MONTGOMERY) REPLACED MY PASSENGER'S FRONT SIDE DOOR HANDLE AFTER IT HAD COME OFF. IN EACH INSTANCE, THE DEALER DID NOT PROVIDE ME WITH PAPERWORK DOCUMENTING THAT THE WORK HAD BEEN DONE. *TR

Structure › Body
Filed Dec 2, 2014NY

THE DOOR HANDLE CAME OFF WHEN TRYING TO OPEN THE DOOR. *JS

Power Train
Filed Nov 21, 201465,000 milesMD

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 22 MPH, THE VEHICLE JERKED HEAVILY. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.

Structure › Body › Door
Filed Nov 19, 201459,950 milesTX

DOOR HANDLE (EXTERIOR-FRONT PASSENGER) BROKEN LINKAGE; WON'T OPEN DOOR. THIS IS THE SECOND HANDLE THAT HAS FAILED DUE TO DEFECTIVE LINKAGE. *TR

Structure › Body
Filed Nov 18, 201451,497 milesVA

WENT TO OPEN DOOR AND HANDLE CAME OFF IN MY HAND. I DIDN'T EVEN PULL VERY HARD AND DIDN'T HEAR ANYTHING CRACK OR BREAK. *TR

Structure › Body
Filed Nov 18, 201446,000 milesMO

REAR DRIVE SIDE DOOR HANDLE FELL OFF. THE DOOR WAS NOT BEING OPENED, IT JUST FELL OFF ON TO GARAGE FLOOR. WE HAVE NO KIDS AND THIS DOOR GETS USED ONLY OCCASIONALLY. THE FAILURE IS IN THE AREA OF THE PART THAT HAS AN EXTENDED HOOK WHICH PULLS THE INTERNAL DOOR LATCH TO RELEASE THE DOOR LOCK. THE POINT OF FAILURE IS A CLEAN SHEARED SURFACE APPROXIMATELY HALF WAY ALONG THIS EXTENDED HOOD FEATURE. MICROSCOPIC EXAM OF THE FAILURE INTERFACE INDICATES APPROXIMATELY 50% WELD/KNIT LINES OBSERVED OVER THE CROSS-SECTION. STRONG POSSIBILITY THAT THIS IS A MANUFACTURING DEFECT RELATED TO INJECTION MOLDING. DOOR CAN NOT BE OPENED FROM THE OUTSIDE WITHOUT USING SOME TOOL WORK AROUND AND DEPENDING ON THE CONDITIONS THIS CAN RESULT IN A SAFETY CONCERN. *TR

Structure › Body
Filed Nov 4, 2014IL

DRIVER SIDE DOOR HANDLE FELL OFF UPON OPENING IT....DRIVER SIDE PASSENGER FELL OFF 3 WEEKS AGO AND THAT DOOR GETS OPENED MAYBE ONCE OR TWICE A WEEK.. *TR

Structure › Body
Filed Nov 3, 201462,500 milesGA

I AM THE ONLY DRIVER OF A 2010 HYUNDAI SONATA. I RARELY USE ANY OF THE DOORS EXCEPT THE DRIVER DOOR. I RECENTLY WENT TO OPEN THE BACK DOOR, DRIVER SIDE AND THE DOOR HANDLE CAME OFF IN MY HAND. IT SEEMS THIS IS A WIDE SPREAD ISSUE WITH THIS MODEL. *TR

Structure › Body
Filed Oct 31, 201485,000 milesOH

I WENT TO OPEN MY LEFT REAR DOOR AND THE HANDLE BROKE OFF IN MY HAND. I DO NOT EVEN USE THIS DOOR ON A REGULAR BASIS AND I CAN BARELY LIFT A 10 POUND WEIGHT SO I KNOW I WAS NOT EXERTING EXTREME FORCE. THIS IS A MAJOR SAFETY ISSUE BECAUSE IF SOMEONE WAS TRAPPED INSIDE OF THE CAR SOMEONE ON THE OUTSIDE COULD NOT HELP THEM OUT. IT IS $150+ TO HAVE EACH DOOR HANDLE REPLACED. MANY PEOPLE HAVE BEEN HAVING THIS SAME ISSUE WITH MULTIPLE DOOR HANDLES BREAKING SO NOW I'M JUST SITTING HERE WAITING FOR ANOTHER ONE TO BREAK. *TR

Structure
Filed Oct 28, 201470,000 milesKY

EACH DOOR HANDLE HAS BROKEN OFF AT LEAST ONCE, AND TWO HAVE BROKEN OFF TWICE. ONCE IT OCCURED AT A SHOPPING MALL WHERE I WAS CONCERNED ABOUT A MAN LURKING NEARBY MY CAR AND COULDN'T GET INTO THE DRIVER'S SIDE OF THE VEHICLE TO PROTECT MYSELF. *TR

Air Bags
Filed Oct 28, 201492,301 milesCA

PASSENGER AIR BAG INDICATOR ON DASHBOARD REMAINS "OFF" (AIR BAG DEACTIVATED) EVEN DURING DRIVING. THEREFORE, AIR BAG WILL NOT DEPLOY IN CASE OF ACCIDENT. *TR

Structure › Body
Filed Oct 20, 201434,200 milesFL

I HAVE HAD NUMEROUS ISSUES OF CONTINUALLY BROKEN DOOR HANDLES FOR MY 2010 HYUNDAI SONATA. THREE OF THE FOUR HANDLES HAVE BROKEN SINCE 2012 AND ONE HAS BROKEN TWICE. *TR TO DATE I HAVE VISITED TWO DEALERSHIPS AT 8 TIMES IN TOTAL FOR THESE HANDLES BREAKING. I WAS TOLD BY THE SERVICE TECHNICIANS THAT THERE IS A PLASTIC PIECE INSIDE THE HANDLE AS WELL AS END CAP THAT KEEPS BREAKING. INVOICES ARE AVAILABLE UPON REQUEST.

Service Brakes
Filed Oct 18, 201473,500 milesRI

CALIPER LOCKED UP ON DRIVER SIDE REAR CAUSING ROTOR AND PADS TO EXPERIENCE SEVERE DAMAGE AND NEEDED TO BE REPLACED. SECOND TIME THIS HAPPENED. PREVIOUS INCIDENT WAS REAR PASSENGER SIDE BRAKES IN MARCH 2013 IN WHICH ALL REAR BRAKE PADS, ROTORS AND THAT CALIPER NEEDED TO BE REPLACED. THIS INCIDENT ALSO CAUSED PREMATURE WEAR ON FRONT BRAKES AND THOSE NEEDED REPLACEMENT MONTHS LATER. DEALER WOULD NOT REPAIR AS IT WAS OUT OF WARRANTY MILEAGE. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Oct 16, 2014125,526 milesSC

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES BECAME FRACTURED AND SEPARATED FROM THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,526.

Structure › Body
Filed Oct 2, 201423,100 milesNY

THE DRIVER SIDE FROM DOOR HANDLE FELL OFF WHEN TRYING TO OPEN THE DOOR. *TR

Electronic Stability Control (esc)
Filed Sep 19, 201460,050 milesOK

WHEN SPEEDING UP OR SLOWING DOWN THE ESC LIGHT CAN COME ON. CAR APPEARS TO HAVE TROUBLE CHANGING GEARS WHEN THIS HAPPENS. WHEN THE ISSUE OCCURS AFTER STOPPING OR YIELDING THEN THE CAR CAN GO INTO A JOLTING BACK AND FORTH MOTION FOR A FEW SECONDS UP UNTO ABOUT 30 SECONDS BEFORE IT SMOOTHS OUT. ALSO, SOME TIMES, THE CAR IS UNRESPONSIVE FOR A FEW SECONDS UP UNTO 30 SECONDS BEFORE IT WILL RESPOND TO THE GAS PEDAL BEING PUSHED. STOPPING THE CAR AND RESTARTING THE ENGINE APPEARS TO CLEAR THE ESC LIGHT, BUT IT CAN COME BACK ON RANDOMLY AT ANOTHER SPEEDING UP OR SLOWING DOWN. DEALER APPEARS TO HAVE NO ANSWER AFTER 5 DAYS IN THEIR SERVICE SHOP. *TR

Electronic Stability Control (esc)
Filed Sep 18, 2014880,000 milesFL

I HAVE HAD MY 2010 HYUNDAI SONATA SINCE 2011. WHEN I HAD 60 THOUSAND MILES ON THE CAR IT WAS UNDER WARRANTY SO I HAD 2 DOOR HANDLES THAT HAD TO BE REPLACED DUE TO THEM BRAKING OFF IN THE SAME AREA. THEY REPLACED THEM FREE FOR ME BUT NOW I HAVE ANOTHER HANDLE THAT IS BROKEN OFF. HAS THERE BEEN A RECALL ON THEM BREAKING IF SO I WOULD LIKE TO KNOW WHY I WAS NEVER SENT ANY INFORMATION ON THAT. WHEN I TALK WITH THE PEOPLE AT THE DEALERSHIP ONE DEALER TELLS ME THEY HAVE HAD PROBLEMS WITH THE 2010 SONATA DOOR HANDLES, BUT ANOTHER DEALERS SAYS THAT THEY HAVEN'T. WHAT IS THE TRUTH. THEY BREAK OFF IN THE SAME AREA AND THIS TIME I AM NOT UNDER WARRANTY SO THEY WANT TO CHARGE ME $310.00 TO REPLACE THE HANDLE. THAT IS SO OUTRAGEOUS. ALSO THE DOOR HANDLE ON THE DRIVER'S INSIDE POP AND YOU HAVE TO ROLL DOWN WINDOW AND OUT FROM THE OUTSIDE. I HAVE DECIDED THAT I WILL BE SELLING THIS CAR AND WILL NOT BUY A HYUNDAI AGAIN AND WILL NOT ADVISE ANYONE ELSE TOO. TO ME THESE ARE EASY FIXES THAT THE DEALERS ARE CHARGING YOU OUTRAGEOUS PRICES FOR. *TR

Structure › Body › Door
Filed Sep 11, 2014TX

THE DOOR HANDLES ON MY VEHICLE HAVE BROKEN WITHOUT BEING EXCESSIVELY USED. MY FRONT PASSENGER SIDE DOOR HANDLE BROKE OFF WHILE MY MOTHER WAS GETTING INTO THE VEHICLE. 3 MONTHS AGO I OPENED THE BACK DRIVER SIDE DOOR TO PUT IN GROCERIES AND THE HANDLE BROKE. I AM THE SOLE USER OF THE VEHICLE AND I RARELY HAVE PASSENGERS IN MY CAR. THE DEALERSHIP CHARGES $200 TO REPAIR IT EACH TIME. I HAVE RESEARCHED OTHER FORUMS AND OTHERS ARE HAVING THE EXACT SAME PROBLEM ON THE SAME MODEL AND YEAR. IT'S A SAFETY HAZARD FOR ME BECAUSE I HAVE TO GO AROUND TO THE OTHER SIDE OF MY CAR TO PUT STUFF IN OR TAKE STUFF OUT AND IN MANY CASES I AM IN PARKING LOTS WHERE THIS COULD BE DANGEROUS. SOMEONE COULD EASILY PUSH ME OUT AND/OR IF I AM INVOLVED IN AN ACCIDENT AND HAVE PASSENGERS, THEY WOULDN'T BE ABLE TO GET OUT THROUGH THAT DOOR SINCE IT WILL NOT OPEN FROM THE OUTSIDE NOR THE INSIDE. THIS IS GETTING RIDICULOUS. *TR

Structure › Body
Filed Sep 7, 201436,000 milesFL

SOMETIME W/IN THE PAST 2 YEARS, I CHECKED YOUR WEBSITE FOR "ANY" MECHANICAL COMPLAINTS THAT HAD BEEN FILED ABOUT THE 2010 HYUNDAI SONATA GLS. THERE WERE 44 (FILED NATIONALLY) FOR BROKEN DOOR HANDLES AND STICKING BRAKE CALIPERS. WELL, YESTERDAY (9-6-2014) AS I WAS ENTERING MY VEHICLE IN THE AFTERNOON, THE DRIVER'S SIDE DOOR HANDLE "BROKE COMPLETELY OFF." I'M RETIRED, SINGLE AND VERY RARELY HAVE PASSENGERS IN MY VEHICLE, THEREBY LITTLE USE OF THE OTHER DOOR HANDLES......JUST 4 YEARS OF USING MY DRIVER'S SIDE DOOR. I'M ELDERLY, NOT AGGRESSIVE OR ROUGH ON EQUIPMENT, NOR IN A HURRY. IT WAS JUST A NORMAL PULL ON MY DOOR HANDLE AND IT SNAPPED COMPLETELY OFF. I'VE EVEN BEEN MORE CAUTIOUS ABOUT OPENING MY DOOR SINCE I READ ABOUT PRIOR COMPLAINTS IN THE PAST ON YOUR WEBSITE. WELL, I JUST THOUGHT I'D ADD MY "TWO CENTS" SINCE DOORS HANDLES SEEM TO BE ONE OF TWO COMMON PROBLEMS W/ MY MODEL. OVERALL, WHEN I LAST CHECKED YOUR WEBSITE AND SAW ONLY 44 COMPLAINTS FOR THE 2010 MODEL, I WAS IMPRESSED......BUT NEVER EXPECTED IT TO EVER HAPPEN TO ME. BAD LUCK I GUESS. HOPE THE DEALERSHIP HONORS THE WARRANTY WHEN I CALL THEM TOMORROW. I BOUGHT THE CAR NEW AND REALLY LIKE IT. IT HAS PERFORMED WELL AND I'M VERY PROACTIVE WHEN IT COMES TO MAINTENANCE. *TR

Structure › Body
Filed Sep 5, 201445,400 milesVA

ON VACATION, MY HUSBAND ATTEMPTED TO OPEN THE LEFT REAR PASSENGER DOOR AND THE HANDLE FELL OFF IN HIS HAND. I TOOK THE PLASTIC HANDLE AND INSIDE PLASTIC PARTS TO THE DEALER TO REPAIR. WAS TOLD THAT THE HANDLE WAS NOT COVERED UNDER MANUFACTURERS WARRANTY AND THE COST TO REPLACE WAS $238.00. READING THE OTHER INCIDENTS REPORTED TO NHTSA, IT IS OBVIOUS THAT WHAT HAPPENED TO ME IS NOT AN ISOLATED INCIDENT AND NEEDS TO BE ADDRESSED BY HYUNDAI. I HAVE HAD MANY CARS WITH PLASTIC HANDLES, NONE OF WHICH HAVE FALLEN OFF IN MY HAND IN 45 YEARS OF DRIVING! I AM CONCERNED THAT HAVING HYUNDAI REPLACE THE HANDLE WITH THE SAME PARTS WILL NOT SOLVE THE PROBLEM, AS OTHER PEOPLE HAVE HAD THEM REPLACED ONLY TO BREAK AGAIN...OR OTHER HANDLES WILL COME OFF. THIS IS NOT ONLY AN EXTREME INCONVENIENCE BUT COULD POTENTIALLY BE A SAFETY HAZARD AS ANYONE STUCK IN A HYUNDAI SONATA IS NOT ACCESSIBLE WITH THAT DOOR IN CASE OF ACCIDENT, FIRE ETC.

Structure › Body
Filed Sep 2, 201495,000 milesKS

DRIVER'S SIDE FRONT DOOR HANDLE FELL OFF IN HAND. IN AUGUST 2014, PASSENGER FRONT DOOR HANDLE FELL OFF. NO EXCESSIVE FORCE USED IN EITHER INCIDENT. *TR

Electronic Stability Control (esc)
Filed Aug 21, 2014106,096 milesCA

ESC OFF LIGHT COMES ON AND GOES OFF. MY CAR WONT SPEED UP ON THE FREEWAY WHILE THIS IS HAPPENING AND HAS ALMOST PUT US IN 2 ACCIDENTS. MY ESC OFF LIGHT TURNS ON BY ITSELF AND CAUSES THE CAR TO SLOW WHILE IM DRIVING OR EVEN PEEL OUT IN PARKING LOTS. I FOLLOW POSTED SPEED SIGNS, BUT THIS SWITCH TURNING ON AND OFF ON ITS OWN WITH MY TWO VERY YOUNG CHILDREN IN THE CAR IS VERY DANGEROUS AND EVEN MORE SCARY. *TR

Structure › Body
Filed Aug 15, 201461,000 milesMO

THE DRIVERS SIDE REAR OUTSIDE DOOR HANDLE HAS BROKEN OFF BY JUST PULLING THE HANDLE. *TR

Unknown or Other
Filed Aug 14, 201443,700 milesSC

DRIVER SIDE - OUTSIDE DOOR HANDLE JUST FELL OFF IN HAND. THIS IS THE 3RD HANDLE THAT HAS FALLEN OFF IN LESS THAN 4 YEARS - WHEN IT DOES THERE IS NO WAY TO OPEN THE DOOR FROM THE OUTSIDE. YOU ASK WHY IT IS A SAFETY HAZZARD - WHEN THERE IS ONLY ONE PERSON AND YOU GO SOME WHERE IN THE CAR - THE ONLY WAY YOU CAN GET IN IS TO OPEN ANOTHER DOOR AND RELEASE THE BROKEN HANDLE DOOR BY THE INSIDE AND THEN WALK AROUND AND GET IN - THIS IS NOT SAFE IN PARKING LOTS AT THIS DAY AND TIME - BY THAT TIME SOME ONE ELSE CAN SLIDE INTO THE CAR WITH YOU - PLEASE LOOK AT HOW MANY PEOPLE ARE HAVING PROBLEMS WITH THIS - MOST OF US HAVE HAD MORE THAT ONE BREAK - THIS IS WAY TO MANY AND THE CAR MANUFACTURER NEEDS TO DO A RECALL AND GET THIS STRAIGHT - A DOOR HANDLE THAT YOU USE TO GET IN AND OUT OF EVERYDAY (THE HINGE) BEING MADE OUT OF PLASTIC - TO ME IF FEEL LIKE THEY DESIGNED IT TO BREAK

Structure › Body
Filed Aug 9, 201454,500 milesCA

PASSENGER SIDE REAR DOOR HANDLE WAS BROKEN (TEAR OFF) WHEN MY 11 YEAR OLD KID OPENED THE DOOR WHILE IT IS IN MY GARAGE. LOOKS LIKE TO ME DOOR HANDLES MADE WITH INFERIOR MATERIAL. I WOULD LIKE TO BRING THIS ISSUE TO YOUR NOTICE. HYUNDAI SHOULD REPLACE THE PARTS AND LABOR AT FREE OF COST. I HAVE PRESERVED THE BROKEN DOOR HANDLE PART. *TR

Structure › Body
Filed Aug 7, 201463,000 milesFL

DOOR HANDLES ON MY 2010 HYUNDAI SONATA HAVE FALLEN OFF. THE DOOR HANDLES ARE THE DRIVER DOOR AND THE REAR PASSENGER DOOR. THERE WAS NO EXCESSIVE USE OR FORCE ON THEM. THE JUST BREAK OFF. THIS IS UNSAFE IF I GET INTO AN ACCIDENT AS IT WILL MAKE IT TOUGH TO GET PEOPLE OUT IN AN EMERGENCY. *TR

Structure › Body
Filed Aug 6, 201460,100 milesSC

DRIVER'S SIDE DOOR HANDLE JUST POPPED OFF FOR NO REASON!!!! *TR

Structure › Body
Filed Aug 6, 201462,000 milesGA

MY BACK PASSENGER DOOR HANDLE ON THE OUTSIDE HAS COME OFF. AS I'M READING ONLINE IM SEEING THIS IS A COMMON ISSUE SO I'M TRYING TO COMPREHEND WHY NOTHING IS BEING DONE ABOUT THIS. PEOPLE CAN'T AFFORD TO PAY $200 EVERY OTHER MONTH TO FIX THIS ISSUE!! *TR

Steering
Filed Jul 21, 201488,000 milesFL

GOING THROUGH A 2-3 INCH PUDDLE OF WATER VEHICLE STEERING LOCKED UP AND BATTERY LIGHT CAME ON. NOW WHEN THERE IS ANY HEAVY RAIN THE CAR STEERING LOCKS UP. *TR

Structure › Body › Door
Filed Jul 14, 201466,000 milesNJ

THE OUTSIDE REAR DOOR HANDLES BROKE. ONE CAME OFF COMPLETELY, THE OTHER IS STILL ATTACHED BUT DOES NOT WORK. IT WILL NOT OPEN DOOR. *TR

Structure › Body
Filed Jul 3, 201480,000 milesTX

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FRACTURED. AS A RESULT, THE CONTACT HAD TO CONTINUOUSLY LEAVE THE WINDOW DOWN IN ORDER TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000. UPDATED 08/28/14*LJ UPDATED 08/29/2014 *JS

Structure › Body › Door
Filed Jun 29, 201454,234 milesFL

THIS ACTUALLY IS THE SECOND TIME WITHIN 2 MONTHS THAT AN OUTSIDE DOOR HANDLE CAME OFF IN OUR HANDS. THIS TIME IT WAS THE FRONT PASSENGER DOOR AND THE FIRST TIME IT WAS THE DRIVER REAR DOOR.. WE VERY SELDOM USE THIS CAR EXCEPT WITH A DRIVER, SO IT IS DIFFICULT TO ACCEPT THIS FAILURE. WE ARE NOW HOLDING OUR BREATH FOR THE OTHER HANDLES TO COME OFF. THE DEALERSHIP ISN'T OFFERING TO ACCEPT OWNERSHIP FOR REPAIRING THIS. WE HAVE SEEN MANY OTHER COMPLAINTS FOR SAME. WILL NOT RECOMMEND THIS MODEL TO OTHERS SINCE HYUNDAI ISN'T BEING HONEST THAT THIS IS A PROBLEM WITH THEIR AUTOS! *TR

Structure › Body
Filed Jun 24, 201446,000 milesNY

WHEN OPENING THE PASSENGER DOOR, THE DOOR HANDLE CAME OFF IN MY HAND. SEEMS THAT THIS IS A COMMON PROBLEM WITH THIS CAR. HYUNDAI REPLACED IT UNDER THE WARRANTY BUT WHAT HAPPENS THEN? IN CASE OF AN ACCIDENT, EMERGENCY PERSONNEL MAY HAVE TO EVACUATE SOMEONE FROM THE CAR. THEY SHOULD BE ABLE TO OPEN ANY DOOR. *TR

Structure › Body
Filed Jun 20, 201464,850 milesNJ

THE EXTERIOR DOOR HANDLES FRACTURED ON THE FRONT DRIVER SIDE DOOR WHILE OPENING THE DOOR IN THE MORNING OF 6/20/14 AT AROUND 6:40 AM WHILE THE CAR WAS IN PARKING AND THE ENGINE WASN'T STARTED. THE DOOR WOULDN'T OPEN FROM THE OUTSIDE, BUT OPENS FROM THE INSIDE. *TR

Power Train
Filed Jun 17, 2014132,451 milesMS

SOME TIMES I HAVE A HARD DOWN SHIFT SOMETIMES I DON'T THE TRANSMISSION WAS SUPPOSE TO BEEN REPLACE BUT TWO YEARS LATER ITS DOING THE SAME THING. *TR

Steering
Filed Jun 1, 2014MN

WHILE TRAVELING 55+MPH ON THE HIGHWAY IN A CURVE THAT IS CURVING RIGHT. THE CAR STARTS TO ROCK/SWAY SIDE TO SIDE. SIMILAR TO A GUST OF WIND BLOWING AGAINST THE CAR FROM THE SIDE. PROBLEM ONLY OCCURS WHEN OVER 55MPH AND DRIVING THROUGH A CURVE ON A HIGHWAY. CAR SEEMS NORMAL WHEN GOING STRAIGHT OR ON INSIDE ROADS AT LOWER SPEEDS. ALIGNMENT WAS GOOD, AND INSPECTION BY SEARS FOUND NO ISSUES. NOTHING LOOSE ETC. NO RECALL FROM HYUNDAI. THIS IS A MAJOR CONCERN ESPECIALLY WHEN DRIVING ON ICY ROADS. THIS PROBLEM MAY LEAD TO AN ACCIDENT/CRASH. *TR

Structure › Body
Filed May 27, 201480,000 milesCA

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR REAR DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.

Structure › Body
Filed May 26, 201465,069 milesCA

APPROXIMATELY A YEAR AGO MY PASSENGER DOOR HANDLE JUST BROKE OFF I CALLED DEALER TO SEEIF THERE WAS A RECALL NOTICE ON THAT AND THERE WAS NONE , NOW ON 5/24/2014 MY DRIVER SIDE DOOR HANDLE BROKE OFF I NOW I AM NOT THE ONLY GOING THREW THIS ISSUE PLEASE HELP US THIS IS WRONG AND NEED TO BE CORRECTED. THANKS *TR

Electrical System
Filed May 19, 20145,800 milesMD

WINDOWS STOPPED GOING UP AND DOWN..CAN;T GET MY WINDOWS UP AND DOWN AT ALL.THEY ARE PRESENTLY IN THE UP POSITION BUT WILL NOT MOVE ..ICAN HERE A CLICKING NOISE WHEN IPUSH THE BUTTON TO GO UP AND DOWN BUT THE WINDOW WILL NOT MOVE,NOT ANY WINDOW. SAFETY HAZARD. *JS

Latches/Locks/Linkages › Doors › Latch
Filed May 19, 201468,000 milesAR

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT TWO OF THE DOOR HANDLES DETACHED FROM THE VEHICLE WHILE ATTEMPTING TO ENTER THE VEHICLE. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.

Structure › Body › Door
Filed May 15, 2014950,000 milesIN

DOOR HANDLES ARE BREAKING OFF ON THE BACK DOORS AND THE FRONT HANDLES ARE ON THE WAY OUT. *TR

Structure › Body
Filed May 6, 201459,560 milesHI

THE ABOVE INCIDENT THAT I'M REPORTING IS THE SECOND DOOR HANDLE TO BREAK ON THIS VEHICLE. THE FIRST INCIDENT WAS THE DRIVER DOOR HANDLE WHICH BROKE SOMETIME IN 2012. THE OUTER HANDLES JUST BREAK AND CANNOT BE USED TO OPEN THE DOOR. THE DOOR CAN BE OPENED FROM THE INSIDE. JUST YESTERDAY, 5-5-2014, THE REAR PASSENGER DOOR HANDLE ON THE DRIVER SIDE ALSO BROKE IN THE SAME MANNER. THE FIRST TWO WERE COVERED BY THE WARRANTY, WHICH I'M TOLD EXPIRED AT 60,000 MILES. MY CAR HAS 68,000 MILES NOW. SO A TOTAL OF THREE DOOR HANDLES HAS BROKEN, ONE TO GO. IT IS REPAIRABLE, BUT THERE IS A 3 TO 4 WEEK WAIT, FOR THE PARTS, FOR IT TO GET PAINTED THAN GET INSTALLED. WITH ALL THE COMPLAINTS I HAVE READ ON THE INTERNET, THIS PROBLEM SHOULD BE RECALLED AND METAL DOOR HANDLES BE INSTALLED. *TR

Structure › Body
Filed May 5, 2014TX

MY DOOR HANDLE ON PASSENGER WILL NOT OPEN FROM THE OUTSIDE I HAVE TO GET IN ON DRIVERS SIDE AND OPEN FROM INSIDE. MY DRIVERS SIDE DOOR WILL NOT LOCK I HAD TO OPEN MY DRIVERS SIDE DOOR FROM BACK SEAT BECAUSE IT WOULD NOT OPEN WHEN I MASHED THE DOOR OPENER ON REMOTE. *TR

Engine
Filed May 5, 201420,000 milesAZ

DELAYS IN ACCELERATION LINKED TO A COMPUTER PROGRAM THAT CONTROLS THE TRANSMISSION, SHIFTING FROM 1ST TO 2ND GEAR AUTOMATIC TRANSMISSION, THERE MAY BE A 2 TO 3 SECOND LAG IN ACCELERATION DUE TO THE TRANSMISSION CONTROL MODULE PROGRAMMING OR TRANSMISSION. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Apr 11, 2014MO

CPSC:I1430249A. 2010 HYUNDAI SONATA. CONSUMER STATED THE INTERNALS OF THE DOOR HANDLES ON THE CAR ARE MADE OF A BRITTLE, INFERIOR PLASTIC INSTEAD OF METAL. *LN THE CONSUMER STATED THE DOOR HANDLES COULD EASILY BREAK OFF, LEAVING THE OCCUPANTS IN THE VEHICLE TRAPPED, IN THE EVENT OF AN EMERGENCY. TWO OF THE DOOR HANDLES BROKE OFF IN ONE DAY, ON THE CONSUMERS VEHICLE. *JB

Electrical System
Filed Apr 7, 201427,000 milesIL

AS I WAS DRIVING TO MAKE A TURN THE CAR SHUT DOWN WITHOUT WARNING. IT HAS HAPPENED TWO OTHER TIMES SINE THIS FIRST INCIDENT. CAR SHUT DOWN AS I WAS GOING VARIOUS SPEEDS. THE CRANKING OF THE IGNITION IS ALSO A PROBLEM. I FIRST REPORTED THIS TO THE DEALER IN 2011. IT CRANKS AS IF IT IS ABOUT TO DIE THEN IT HAS EVENTUALLY CAUGHT AND TURNED ON. THIS IS AN ONGOING ISSUE. SINCE IT DOESN'T SHOW A CODE OR ACT UP WHEN I AM IN FOR SERVICE THEY DO NOTHING FOR ME. *TR

Air BagsCrash2 injured
Filed Mar 26, 201442,817 milesPA

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND EXITING AN ALLEYWAY, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, HEAD AND WRIST INJURIES. ALSO, THE CONTACT MENTIONED THAT THE OTHER DRIVER SUSTAINED UNKNOWN INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 42,817. UPDATED 05/28/14*LJ UPDATED 05/30/2014 *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →