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2019 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Electrical System
Filed Jun 26, 2023NY

Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning Every one of these lights are going off in the car. I’ve taken it twice to the Hyundai dealership. Both times they have not been able to figure out what is wrong with it even with the OPD it’s not showing any issues or fault codes a technician has even had the car for one week went through every single sensor, cable, battery, alternator fuses and didn’t come up with any results. He returned the car back to me completely baffled and unable to fix the issue. Please email at[ XXX] For photos and video which I cannot add here on this website through mobile. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Trailer Hitches
Filed Jun 12, 2023OH

The contact owns a 2019 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed May 10, 2023GA

While driving, the engine stalled out/cut off while the car remained on. I had to push the brakes completely to re-engage the start button. The engine turned off and the check engine light came on, but turned back off once the engine restarted. The car never turned off when the start button was pressed, just the engine.

Vehicle Speed Control
Filed May 9, 2023FL

The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful

Trailer HitchesFire
Filed May 1, 202330,000 milesAK

The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving at approximately 25 MPH. The contact stated that the vehicle caught on fire while they were driving on the street. The contact stated no warning light was illuminated. The fire department was on the scene and filed a report. The husband had extinguished the fire using a fire extinguisher. The contact had received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the repair was unavailable. The contact had taken the vehicle towed to a local dealer, where it had not been diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not yet available.

Power Train
Filed Apr 17, 202375,000 milesNY

The contact owns a 2019 Hyundai Santa Fe. The contact stated that on various occasions while driving at various speeds with the automatic START/STOP function activated, the vehicle started losing motive power while the brake pedal was depressed. The contact stated that the failure recurred while driving from a complete stop. The vehicle was able to restart. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the All-Wheel Drive (AWD) warning light was intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was 75,500.

Electrical System › Ignition › Anti-theft › Immobilizer/Proximity › Key/Sender
Filed Mar 24, 2023OH

These Hyundai's & Kia's are being stolen left & right across the nation....Hyundai needs to fix our vehicle with an alarm system. We haven't heard anything!!! We owe on the car and if it gets stolen or ruined, we still will have to pay on this vehicle. Also, on top of it all, it will be ruined; and from what we see on TV, they can't even get the parts to fix them. Our SUV is not worth anything now due to those stealing these vehicles because of the Tic Toc videos. Those videos should be banned anyway and taken off so no one else can learn to do this horrible theft. If we can ever get another vehicle, it won't be a Hyundai. This has made us very upset that we haven't heard anything from Hyundai nor there seems to be nothing happening regarding this issue. Why isn't the government pressuring this company? We don't see anything being done.

Power Train
Filed Feb 28, 202334,000 miles00

The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving from a stop signal, the vehicle experienced a delay while accelerating. The contact stated that the vehicle was jerking without warning. The contact stated that on another occasion while driving 60 MPH, the vehicle inadvertently made a sudden stop without warning. The vehicle was taken to the dealer; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 34,000.

EngineFire
Filed Feb 25, 2023GA

Caught on fire while driving

Visibility/Wiper
Filed Feb 17, 2023NC

Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.

Structure › Body
Filed Feb 15, 2023CO

I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.

Visibility/Wiper
Filed Feb 14, 2023PA

• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.

Engine
Filed Feb 10, 2023GA

Car just stopped working one day. First oil on spark plugs got them changed then the coil packs now oil is on the air filter. Car drivers really hard and doesn't shift properly. Took dealership and they aren't really helping or even trying to diagnose my car.

Engine
Filed Feb 7, 2023TX

I purchased a pre-owned certified 2019 Hyundai Santa Fe from a Hyundai dealership on 10/13/2020 and the vehicle had 21,770 miles. Then on 10/25/2021 (vehicle mileage was 31,950), I was driving my vehicle on the onramp to i-10 West lanes at Gessner Road. As I was accelerating at 40 mph to enter the freeway, my car engine seized and immediately I lost the ability to accelerate since the engine died. I immediately pulled over and had my car towed to the local Hyundai Dealership, HUB Hyundai Mitsubishi West. The Hyundai Dealership Service Manager, Daniel Castillo (832-739-6353), inspected my vehicle and after an inspection of the engine/underside of the vehicle, Hyundai found no damage or impact on the vehicle or the underside of the vehicle besides a missing drain plug. Their analysis concluded that the full result of the mechanical issue with the engine was a result of the missing drain plug which caused the oil to leak from the engine. Hyundai denied the warranty on the engine citing due to the drain plug issue is a direct result of a third party, Brake Check, that recently changed the oil (See attachment). The Brake Check Store #545 (11564 Westheimer Road, Houston TX 77077) had conducted recent oil changes performed on the vehicle on 12/8/2020 when the vehicle had 24,300 miles and on 5/5/2021 when the vehicle had 27,681 miles. I filed a claim (#3419328-1) with Brake Check for the damages however after 5 months of correspondences I was denied since I could not prove they did a

Power Train
Filed Jan 22, 2023AZ

Was driving my 2019 Hyundai Santa Fe and it completely shut off when I was stopped at a red light. Super scary! I could not get the vehicle to start again and had to call police to help. Had my hazard lights on but still felt very unsafe because there was traffic that had to go around my vehicle. Tow guy was able to get it to start again but said the transmission felt jerky. The vehicle was towed back to my home. Then the next day the vehicle was able to start and seemed fine. I had a friend drive it to the dealership while I followed behind in another vehicle. Half way there, it did the exact same thing. Was stopped at a red light and it turned off. The reason felt like a hard shift to the transmission. The engine would start but it would not shift to drive. It had to be pushed out of traffic. A few people stopped their vehicles to help push. After it was pushed to a safe spot, I had it towed to the nearest Hyundai dealership. The dealership service tech thought it just needed a new starter. He installed the starter and some update software and claimed it was fixed. Picked up the car, drove it home and it seemed fine. The next day I needed to use this car to drive my three children to school (one of my kids has special needs). I felt the transmission jerking half way there and by the time we (thankfully) made it to the school parking lot, it did a hard shift and died. That could have been very scary and unsafe if we were stuck in traffic and it died! I had it towed back to t

Steering
Filed Jan 2, 2023FL

This is the second time my 2019 Hyundai Santa has suddenly veer right out of the lane. The error message was BAC Active. The dashboard turned red and the vehicle shook for a few seconds. I'm scheduled to take it back to the dealer. I have problems with the engine making noise and have been told the noise is normal.

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Dec 23, 2022PA

•What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. •How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (

Engine
Filed Oct 24, 2022LA

2019 Hyundai Santa fe first owner after each use of the Auto Stop/ Start feature is guaranteed that in 24-48 hrs the car will stall at stop lights and take anywhere from 15-20 min to restart. The power to the electronics continues but the engine can't restart from the stop. It appears as of the feature takes the power from the alternator, starter and battery and drains it until the car can be restarted. Once it starts it drives well until the system is engaged again. I have chosen to not use the system and the car has not stall however once the use of the Auto/ Start Stop system is engaged for a day or two it will stall the vehicle from a stop mostly at stop lights after so much time on standby mode while using the Auto Start / Stop system. Dealer can not recreate the issue.

Service Brakes
Filed Oct 9, 2022CO

For the duration of the vehicle's ownership, it has underperformed and operated unpredictably under hard braking, specifically with relation to the vehicle's ABS system. The conditions have caused meto never drive the car in snow, as this weather condition in particular exacerbates the braking issues and makes the car unsafe. Issues with the braking/ABS include: The ABS activating at slow speeds in all conditions, even on dry roads The ABS activating and preventing the vehicle from being emergency stopped in adverse conditions The ABS activating and exponentially extending the braking distance until it disnegages The ABS, once activated, does not stop unless the brake pedal is lifted from its initial activation position The vehicle doesn't appear to have any mechancial braking issues. Everything seems to be related to the ABS system, wheel-speed sensors and/or vehicle-management systems. The overall braking experience in this vehicle with the ABS on is that it simply will not stop within a safe braking distance window. The only way to stop this vehicle is without ABS. There is no other way to safely stop this vehicle with ABS. I have reached out to my Hyundai dealer and Hyndai corporate directly, both times being dismissed without anyone attempting to recreate the braking issues. I have a life's worth of experience driving in snow and multiple ABS activations in a range of vehicles. This is abnormal based on all of the experiential knowledge I possess, as well as a lifelong i

Engine
Filed Oct 5, 202240,000 milesNJ

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while at a complete stop with the auto engine Start/Stop feature activated, the vehicle would intermittently shut off upon depression of the accelerator pedal with several warning lights illuminated on the instrument panel. The contact would be forced to turn off the vehicle and open the driver’s side door to reset the vehicle; after multiple attempts, the engine would restart and resume normal operation. The contact had taken the vehicle to two separate dealers, Freehold Hyundai (4065 US-9, Freehold, NJ 07728) and Greg May Hyundai (1501 TX-340 Loop, Waco, TX 76712)] on multiple occasions but neither dealer was able to duplicate the failure. The manufacturer was also notified of the failure and provided a case number. The contact was referred back to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.

Structure › Body
Filed Sep 28, 2022TX

Liftgate is unable to be opened from outside, on button press it just beeps three times

Steering
Filed Sep 19, 2022VA

Electric power steering failed after starting car and beginning drive. No power assist was present. Concurrent with this failure the instrument panel displayed warnings that Blind Spot Detection System and Lane Keeping System were not working and needed attention. Codes for the later 2 problems were sent to central computer, but no power steering error code was sent. Disconnecting battery from car nor turning car off and on had no effect on errors. Let car set idle for 3 days. Restarted car and all problems were gone. Taking car to dealer on 9/20/22 in attempt to prevent future reoccurrence.

Forward Collision Avoidance
Filed Sep 7, 202269,550 milesAL

The contact owns a 2019 Hyundai Santa Fe. The contact stated that the check Forward Collision Avoidance warning light was illuminated. While driving at various speeds, the vehicle veered into oncoming traffic. The vehicle was taken to the local dealer where it was diagnosed that the sensor in the windshield had malfunctioned. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated the windshield sensors were working as designed. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 69,550.

Structure › Body
Filed Aug 23, 2022TX

While driving at 70 mph the rear panel of the panoramic sunroof in my 2019 Hyundai Santa Fe exploded. We were not near other traffic or other sources of debris that could have impacted the glass. There was a very loud 'boom' sound, like a gunshot, and then the crackling sound of broken glass. Thankfully the sunshade was drawn and glass shards did not fall into the passenger compartment. Within a short amount of time large pieces of glass began to fall out creating a very heavy load on the fabric sunshade. We were able to collect enough of the large pieces by hand and remove them before the shade tore or otherwise failed creating an even larger hazard. Our 1 year old child was in his car seat directly below the failure -- had the shade been open, or had large pieces of glass fell before we could pull over and remove them he could have been seriously injured. Online research points that this is not an isolated incident and there is a pattern of this happening on recent model Hyundai/Kia products with panoramic sunroofs -- there is a class action lawsuit in Canada targeting Hyundai's lack of ownership of the problem. Hyundai dealerships and corporate were contacted to inspect and repair under warranty but were unwilling to do so in a reasonable timeframe (2+ month wait time). Vehicle was ultimately repaired by a body shop through our insurance company. There were no indications that this was a problem prior to the event.

Engine
Filed Aug 22, 2022ME

On 3 different occasions my vehicle has not restarted at a stop light after the idle stop and go feature turned the car off. I can’t to a complete stop, the car went into idle mode, then wouldn’t restart when I hit the accelerator again. I put on my hazard lights so cars could go around me and all the lights on my dash were flashing, brakes would not engage and it took several attempts to restart the car. The car has also not turned on 4 times when I first get in and go to start it. All the dash lights go on then as well and takes several attempts to start the car. I took it to the dealer and they could not find any issues. It is scary to drive as I fear it not starting after coming to a stop and being stuck on a main road.

Engine
Filed Aug 14, 2022MI

Was driving and the car started stuttering. When I came to a stop the car would not move, a message flashed across the dash saying something about the auto stop feature was active and I had to put the car in park or neutral in order to drive again. Has happened numerous times almost daily. In order to stop this from happening you have to remember to turn the auto stop feature off.

Air BagsCrash1 injured
Filed Aug 3, 2022KS

At 1641, I was driving 55mph on tonganoxie rd with the right of way & no stop signed. The other driver did have a stop sign but did not yield and entered the intersection causing my vehicle to strike the middle of the passenger side and spinning my vehicle and stopped 90’ to my right facing the direction she was traveling. All of my air back opened and inflated properly, except the driver side airbag. Because of this, my head slammed into the glass window, which then threw up upper body towards the passenger side. Had I not had a seatbelt on I would have ended up there. Due to the kinetic impact to the window (airbag only inflated about 1/4 of the way) I suffered a TBI severe concussion, tore my upper ribs from the breast bone, whiplash to my neck and back. There was a recall for this EXACT vehicle and driver airbag issue but mine was not listed as being on it. It has been a month and I still have a lump and tenderness at the impact site, brain fog and severe headaches, neck and back pain causing my to out of work at leave without pay. The headaches are worsening a bad do not want anyone else hurt.

Air BagsCrash1 injured
Filed Jul 11, 2022KS

Front side airbags only came down maybe sun visor length. Broadsided a car that pulled out in front of me, I was going 55mph when I hit her and no time to brake. I am 5’4” and when I hit her my head hit below the bag and into the glass getting a concussion. This is a major safety factor. Progressive Insurance claim #[XXX], vin [XXX]. I have not received police incident report yet. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Unknown or Other
Filed May 19, 2022CA

I was driving and the car just turned off. A check engine light went on. I was able to restart the car. The dealer says they cant see any issues. I was put at risk because I was actively driving and the cars around me were driving.

Tires
Filed Apr 13, 2022PA

The contact's son owns a 2019 Hyundai Santa Fe equipped with KUMHO Tires, Tire Line: Solus, Tire Size: 235/65/R17, DOT Number: H25AYA8U1221. The contact stated that while his son was driving 35 MPH, the passenger’s side front tire had a blowout causing damage to the front end of the vehicle. The vehicle was towed to a body shop and the front end was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unavailable.

Air BagsCrash1 injured
Filed Apr 8, 2022AZ

Auto accident. Front end gone Air bag did not deploy. Only driver in car. Suffered 2 Broken ribs and broken sternum. Insurance company totaled car after inspection. No warning lights or messages presented at any time prior to accident.

Unknown or OtherFire1 injured
Filed Mar 3, 202248,000 milesOH

The contact owns a 2019 Hyundai Santa Fe. The contact stated that after parking the vehicle, approximately 30 minutes later the neighbor informed that the vehicle was on fire. The contact rushed outside to discover flames and smoke were present coming from the rear driver's side of the vehicle. A fire extinguisher was used to extinguish the flames. The fire department was called to the scene. During the incident, the contact sustained a burned right hand which required medical treatment. The cause of the fire was not yet determined. A fire report was taken at the scene. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 48,000.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 10, 2022TX

12/26/2021 Driving on I40 E between Santa Rosa and Tucumcari using adaptive cruise control (SCC) at approx 68 m.p.h the brakes were harshly applied which resulted in the vehicle rapidly de-accelerating from approximately 68 m.p.h to approximately 5 m.p.h. (There was a warning displayed on the odometer panel). no vehicle or other obstacle within eyesight to the front, side of rear of our vehicle. Vehicle resumed driving on cruise. No warning prior to the event. Vehicle was taken to the local Hyundai dealership on 12/30/2021 for diagnosis, the mileage was 21066. The technician reported no DTC's found and suggested it might have been caused by the windshield mounted "dash cam", the "dashcam" was not in a position where it could possibly interfere with the vehicle camera, (it has been in the same position since vehicle purchase and remains in the same position today), possibly some critter that ran out in front of us and we did not notice it or maybe a big bug flew into the vehicle. also there was no obstruction to the forward vehicle radar. The vehicle was not road tested. This fault since the first instance has not happened again. this fault has been noted by other owners on various Hyundai owners blogs. This vehicle has FCA + Pedestrian, SCC, LKA.

Forward Collision Avoidance › Warnings
Filed Dec 15, 2021IN

"FCA" system disabled radar blocked" error came on while test driving on 3 separate occasions but no diagnostic code recorded, prior to taking possession they replaced a camera they thought to be the cause 11 days later during a snowy morning I got the same error again. Again it didn't register a code and I was told by the dealership no code, no problem. Spoke with Hyundai customer relations and was told I have to take it back to the dealership for them to diagnose it, and the condition has to be reproduced for them to note the error but We have not had snow since that morning therefore the system error has not reappeared. The likelihood of being able to reproduce the circumstance during business hours and be able to get it to them to witness the situation is minuscule at best. If this safety feature is deactivated when something as simple as a snowflake blocks the sensor then it isn't really a safety feature. The safety features contributed to my decision to purchase this vehicle (Nov 1st) but all I am told was the radar was blocked and therefore caused the deactivation, but again how can something as simple as a snowflake cause this error and the manufacturer not address this as a safety concern.

Electrical System
Filed Dec 2, 202142,000 milesNY

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while operating the vehicle there were multiple warning messages displayed on the instrument panel and the vehicle would not accelerate to exceed 10 MPH. The vehicle was towed to an independent mechanic who disconnected the battery and reset the computer and the failure was remedied. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 42,000.

Unknown or Other
Filed Nov 16, 2021MD

Truck, not speeding up at times when gas peddle is pushed.

Electrical System › Interior Lamps/Bulbs
Filed Nov 7, 2021GA

The dome lighting, lights do not go off when the doors are closed. I check repeatedly to make sure that all doors are closed. The dome gets extremely extremely hot. I believe this could very easily be a fire hazard. This has happened 3 times this year 2021.

Unknown or Other
Filed Oct 6, 2021TX

This is the 2019 Santa Fe that this has occurred on (formally owned) as well as two 2020 Santa Fe that we now own within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.

Engine
Filed Sep 11, 2021IN

The engine stalled while driving on highway at 65 miles per hour. When I tried to push the gas the vehicle was resisting to speed. When I took a nearest exit, the car suddenly jerked and slowed on its own without me pressing any brakes. Somehow I managed to drive to a nearest parking area and called for assistance. When it jerked and slowed suddenly the person behind me honked so hard. May be the person barely missed hitting my back of the car. It was a scary experience.

Engine
Filed Aug 27, 2021NY

The car engine completely shuts off while driving multiple times. While driving on highway and the streets the car just stops almost causing an accident. In order to get the car off the road we had to move it physically off the road.

Vehicle Speed ControlCrash
Filed Jun 16, 2021FL

While pulling into a parking space at an extremely low speed, foot tapping the brake, the car excelerated (uncommanded) at what appeared to be full throttle. Depressing the brake had little to no effect and the vehicle stopped after hitting a metal pole. The vehicle sustained severe damage and was determined to be a total loss. The airbags did not deploy.

Engine
Filed Jun 13, 2021OK

Stop / Start does not engage at stop light. Dealer finally replace battery and battery cable. This did fix problem. I understand this could be a starter problem and or software problem. The battery does not charge above the 70% required to engage stop /start.

Engine
Filed Apr 30, 20215 milesCT

YA HE LLEVADO 4 O 5 VECES MI CARRO AL DEALER,EL LADO DE DRIVING CUANDO YO ENTRO A CIERTO DRIVE WAY HACE UN SONIDO EXTRAO AL IGUAL SI ME PARKEO EN RIVERSA Y TENGO QUE MOVER EL QUIA PARA LA DERECHA TAMBIEN, 4/21/2021 ME HICIERON UN TRABAJO Y DESDE ESA FECHA EL MOTOR ESTA TENIENDO UN SONIDO EXTRAO Y LA REBOLUCIONES .

Engine
Filed Apr 28, 202132,000 milesOH

THE IDLE DOWN FEATURE STOPPED WORKING SEVERAL MONTHS AGO. NO CHANGE IN HOW THE ENGINE RUNS WHEN WE GET TO A STOP SIGN OR TRAFFIC LIGHT. WHEN WE CALLED THE DEALERSHIP MAYBE IN FEBRUARY, THEY SAID THEY HADN'T SEEN THE PROBLEM YET. MY WIFE FOUND AN ARTICLE ABOUT THE PROBLEM AND IT SAID THAT SEVERAL CARS HAD CAUGHT FIRE OR STALLED IN TRAFFIC. TAKING IT TO THE DEALER ON 5/4/2021. THE REAR POWER GATE ALSO HAS STARTED MALFUNCTIONING. NOT SURE IF THEY ARE RELATED AS OF YET.

Unknown or Other
Filed Mar 23, 202111,200 milesTX

MY SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE. NO CARS WERE ANYWHERE AROUND US, WE WERE NOT NEAR ANY OVERPASSES, THERE WAS NO ROAD DEBRIS & NOTHING HIT OUR CAR. THERE WAS ONE LOUD BANG LIKE THE SOUND OF A RIFLE SHOT.

Unknown or Other
Filed Mar 3, 202135,000 milesIL

I ATTEMPTED TO START THE VEHICLE, BUT THE KEY WOULD NOT TURN BECAUSE THE STEERING WHEEL WAS NOT DIRECTLY STRAIGHT, IT WAS SLIGHTLY TO THE LEFT. IF IAM PARKING UP OR DOWN HILL I MUST TURN THE STEERING WHEEL TOWARDS THE CURB. IF I CONTINUE TO DO THIS, THE STEERING WHEEL WILL LOCK UP, AND THE KEY WILL NOT TURN IN THE IGNITION.

Unknown or OtherCrash
Filed Feb 25, 202114,000 milesNM

MY WIFE WAS DROPPING OFF A FRIEND AT HIS HOUSE USING THE BRAKES TO COME TO A STOP. THE VEHICLE SUDDENLY ACCELERATED INTO THE GARAGE DAMAGING THE RIGHT FRONT OF THE VEHICLE AND THE GARAGE. I CAN ONLY INCLUDE THE VEHICLE PHOTO DUE TO PHOTO SIZE LIMITATIONS. HER FRIEND WAS A WITNESS TO THE ACCIDENT I ESTIMATE TOTAL DAMAGE TO GARAGE AND VEHICLE TO BE $10000. HYUNDAI SAID TO CALL BACK TOMORROW.

Vehicle Speed ControlCrash
Filed Feb 17, 202112,000 milesCA

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER PULLING INTO A PARKING SPACE, WHEN THE VEHICLE'S ENGINE SUDDENLY REVVED UP, ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A WATER PIPE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE VEHICLE WAS TOWEDFOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630; (916) 293-4760) WHO WERE NOT ABLE TO DUPLICATE THE FAILURE THEREFORE WERE UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT STATED THE FAILURE HAD OCCURRED TWICE WITHIN THE LAST 18 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Electrical System
Filed Feb 15, 202116,177 milesNC

WE WERE SITTING AT RED LIGHT IN A BUSY INTERSECTION AT NIGHT AND THE VEHICLE STARTED HESITATING AND CUT OFF. WE TRIED PRESSING THE AUTOMATIC START AND IT KEPT HESITATING AND EVERYTHING WENT BLACK ON THE INSTRUMENT PANEL.AFTER 3RD TIME IT STARTED AND WE WERE ABLE TO GET HOME. IT STARTED HAVING MORE HESITATION WHILE TO GO UP HILLS AND LOW SPEEDS. THE AUTOMATIC START /STOP ALSO STOPPED WORKING IN THE VEHICLE. I ALSO WAS HAVING TROUBLE WITH THE BLUE LINK SYSTEM, THEY WERE HAVING TO RESET IT EACH MONTH UNTIL THEY DECIDED TO MAKE A TICKET FOR REPAIR IN WHICH TOOK A MONTH OR SO IN ORDER FOR THE ENGINEERS TO SEE IF IT WAS DEFAULT ON THERE END. THEN THEY DECIDED TO SET ME UP FOR A APPOINTMENT TO HAVE IT LOOKED AT THROUGH HYUNDAI, WHICH NOW THEY SAW I HAVE TO HAVE WHOLE NEW HEAD RADIO HEAD UNIT WITH BLUE LINK AND ALSO A NEW TRANSMISSION. PURCHASED BRAND NEW AND IT HAS LOW MILEAGE AND NEED TRANSMISSION. I'M LOOSING FAITH IN HYUNDAI!

Unknown or Other
Filed Feb 4, 202126,000 milesAZ

CAR WAS IN MOTION APPROACHING AN INTERSECTION AT APPROXIMATELY 50 MPH WHEN SOME UNIDENTIFIED, UNSEEN OBJECT CRASHED INTO THE SLIDING PANORAMIC ROOF. THE RESULT WAS A 12 X 8 INCH HOLE AND A SPIDERWEB OF CRACKS THROUGHOUT THE REST OF THE GLASS. FORTUNATELY, THE INSIDE COVER WAS CLOSED AND THE DRIVER WAS NOT INJURED. THE OBJECT WAS NOT RECOVERED. IT WILL TAKE 3-5 BUSINESS DAYS FOR THE REPAIR COMPANY TO ORDER AND RECEIVE THE REPLACEMENT. THE CAR IS UNUSABLE TILL THEN.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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