2017 Hyundai Santa FE complaints

The motor locked up with no warning and we lost all vehicle power and left us stranded. All maintenance and oil changes have been kept up with regularly. I have been reading up and Hyundai did a voluntary recall for only a few motors that were manufactured over about a 3-week period that were having this same issue. Apparently, our vehicle was not covered under that recall even though it is having the same problem. We had it towed to a dealership and they said that this is a known problem and they see this very often. We spoke to Hyundai and they told us that it was not a known problem and they were not going to warranty it because we were the second owners. Upon conducting some additional research, we found that this issue is known to occur in these vehicles. The internal bearings wear out between 80 and 120 thousand miles, resulting in the motor locking up without any warning signs, such as a check engine light. Our vehicle had only reached 92,000 miles. We had the vehicle towed to our mechanic and he opened the motor to confirm that the bearings did go out prematurely and caused this issue. This is a huge safety concern. If we were on a highway when this happened, it would have been catastrophic and deadly especially when it happens without any warning. The vehicle is available for inspection if needed.

Hyundai Is aware of the connecting rod bearings inside the engine may wear prematurely, which can result in engine damage. However, when I contacted Hyundai about having this issue with my 2017 Santa Fe, they said my vehicle year does not qualify for the extended recall (10 years/ 120,000 miles) which they have on other vehicles years that are experience. My vehicle currently has 92525 miles. My complaint is I believe Hyundai should cover my 2017 vehicle, knowing that they have this issue with their engine. Any enforcement action or advice that NHTSA can provide would be appreciated. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine failed due to excessive oil consumption while driving. Safety was put at risk due to poor build leading to failure while driving. It has been inspected by the manufacturer and was determined it needed to be replaced entirely. Low engine oil light came on, replaced oil, then shortly after failed while driving, after codes disappeared.

Engine failed at 62k miles without any warnings lights or indication of an problem. The engine knocked and seized, creating incredibly unsafe driving conditions with ZERO indications from the car other than hearing the engine noise. The Hyundai dealer confirmed I need a new engine due to the knock, and it is not covered by any warranty as I am not the original owner and the warranty expired last year and at 60k miles.

Auto was being driven and upon getting to destination knocking/tapping sounds where heard coming from the engine compartment. No warning lights notification or issues prior.

2017 Santa Fe with 115k miles had its last oil change in June. It still has another 4k before it is due again. The motor started making strange noises. I checked the oil and had to add 4 quarts! Engine started knocking bad. Left me and my family stranded 2 hours from home. I had oil issues previously before my warranty went out. Hyundai is refusing to address the oil consumption issue and replace my motor. Please help! This isn’t right.

The panoramic sunroof spontaneously shattered while driving under normal conditions. It sounded like a loud gunshot and then shards of the glass fell into the car - luckily the liner caught the majority of the shattered glass. The vehicle is currently at a dealership to fix the damage. I am fortunate that no other cars were around me when the spontaneous shattering happened. The loud noise caused me to slow down considerably, and some glass shards fell backward. If the glass shards had fallen into the vehicle it could have cut me. The dealership has no idea why my sunroof spontaneously combusted, but after doing some research, I saw that Hyundai has had this happen to many other of their vehicles with panoramic sunroofs, and they have gone through a handful of class action lawsuits over the damage. As it is the holidays, I have yet to hear back from my insurance company, but I have started the process of filing a claim online - however, the online form said I would need to call since the damage is on the sunroof which fell under a specialty circumstance. There were no warnings, messages, or other symptoms before the failure. The shattered glass came out of nowhere and without warning.

My engine failed with regular oil changes at less than 120k miles with NO warning. It was 9 at night and it completely shut down on the highway. The hazards, brake lights, etc were not operable! I was almost hit by traffic three times due to not being able to turn on hazards and brake lights not working. I could not even place the car in neutral. Thankfully, the local police department was finally able to assist me but it was a frightening experience and Hyundai is doing absolutely nothing about it.

Air bag warning light repeatedly goes on and off. code B1764, B1490, sometime both.

Excessive oil consumption, loud knocking.

Oct 31 the car was diagnosed with very low to no oil. Dealership added oil and all problem went away. 1 month/2000 miles later, the car began to have a knocking sound while driving on the highway. I pulled over and the oil was low so I added oil to get my home. Re-entered the highway and the engine just stopped. I was able to pull safely to the side of the road.

Steering wheel sticks and will not turn or adjust until forcefully manipulated , then snaps sharply causing a change in direction of the vehicle. Dangerous to our family while driving.

After taking my Hyundai 2017 Santefe sport car to dealership and told them about engine being sluggish they replaced the sparkplugs and changed oil . Six week later the engine died as I was driving on a highway I was able to pullover but could have been worse. There was no warning lights it just died. Looking on line I seen that this company has had problems with engines failing and had a class action against them ( my vin was not part of that). Dealership never mentioned that this could happen to my car. I think the dealer was negligent in not informing me about potential problem. I now have no car to drive and I am still waiting for dealership to tell me what my options are.

My engine light has come on 5 times over last 6 months. Each time My car started hesitating as if it were going to just just stop in the the middle of the street. Each time I had it towed to dealership. The following were replaced: exhaust manifold, intake manifold, engine coil, head gasket. The oil consumption test could not be done because this occurred before it ever reached 1K. The engine is rapidly consuming oil. It is now at the dealership for the 5th time. Put 5 quarts of synthetic oil in car 3 days ago because dealership could not fit me in. Car began to suddenly decelerate again on MassPike . Fladhing engine light came on. Drove off ramp and had it towed. Waiting for a 5th diagnostic.

The car has a steering defect. The defect causes the car to wonder from lane to lane requiring the driver to constantly make corrections. This is especially dangerous when you are between two vehicles. The car has been back to the dealer numerous times and they state that there is no problem with the steering. Hyundai National claims claims that the defect does not exist.

Knocking noise. check engine light came on. took to my mechanic and its a total engine failure. ball bearings are loose and leaking oil and could have catastrophic damage at any moment.

Driving on highway going about 75 mph and engine powered down and went into limp mode and that is when check engine light came on. Had my kids and myself in the car and had to switch over multiple lanes at slow and unsafe speeds on highway with other vehicles traveling 70-80 mph. Have had oil consumption issues (go through a quart a week) that no dealer would look into unless covered by Hyundai. Diagnosed that cylinder 2 is dead in engine and engine is no good anymore. Only 107,000 on vehicle.

While driving the vehicle there is a noticeable “locking or sticking” in the the steering wheel while driving. This issue is most notable at a driving speed over 35 mph. Due to the vehicle not having a steering fluid reservoir, it is not possible to see if the power steering fluid is below the recommended levels.

The engine failed all of the sudden going down the freeway at 70 miles per hour. The engine has been maintained and there were no issues with it. The engine is available for inspection. My life was put at risk as I was on the freeway and the engine stopped working all of the sudden, I actually avoided an accident while driving because of this issue. The vechile has not been inspected by the manufacture since it got towed to my apartment and my insurance will not cover mechanical issues so they have not inspected it. No lights engine lights were on prior to this incident. Please help me.

The engine head has cracked. It is very difficult to find a motor because it is such a common problem.

I was driving on the highway, and suddenly oil and battery light came on and engine stopped and I had to pull over. The only warning was the check engine light came on when I started it 10 minutes before the engine died.

The engine had oil consumption issues that were addressed with dealership. The engine then just seized up and stopped working one day while driving down the road.

While I was stopped at a stoplight turn lane in my 2017 Hyundai Santa Fe sport, smoke started to come out of my engine. I removed myself from the turn lane and got my car into a parking lot, and within a minute, flames appeared from the engine. I do not recall a warning light alerting me, as I was focused on getting the car to a safe place. I called 911 and the fire dept put out the flames as it consumed the front of my car. The whole engine area is toast, so not sure of the cause, and insurance will be processing the claim as a 100% loss. I was up to date on my service/recalls and the car had just hit 90,000 miles. We had recently checked fluid levels, so that was fine, but I did notice when driving the day before and that morning on my way to my destination, that the engine/ car seemed to be a little off or running a little rough. That may have been the precursor to the engine fire I experienced.

Without any warning the car stopped running was able to pull over. Called for tow to dealership who after 30 days said it was the engine. Less than 50,000 miles

Engine failure at 145,000 miles. Has been having extreme oil consumption and taken to the dealership a dozen times. Repeatedly told there is not an issue. Car shut off at 70 miles per hour on the highway with myself and three passengers inside. The check engine light came on mere seconds before cutting off. Dealership now states there are two holes in cylinder 2.

Engine seized while driving

My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked it. Sounds similar to issues that Hyundai has had with some of their other engines that are now being covered under an extended warranty.

When driving front right brake caliper locked up and would not release, after replacing brake pads, rotors and calipers on both front right brakes. I drove my car about a week and car brakes locked up again…I then had to have my car towed to the mechanics. Where they discovered that the ABS module was bad, this is the same part that is causing fires in many others Hyundai vehicles but somehow my car was exempt from the recall and after having issues with getting the part and having to rent a car and borrow a car for several weeks I finally got my car fixed almost $3000.00 later. Seems to me this part is a common problem for many people. Thankfully I was not in an accident due to the brake locking up, I will say I had a little fear when driving my car for several weeks after the 2 incidents.

The engine oil drained out almost all at once. An independent mechanic found a hole in the valve cover. He said it would be expensive to take the entire engine apart but that something had clearly come apart and flown through the engine, causing a large crack. Oil had splashed all over the top of the engine. There was no fire, but there could have been. We stopped driving it right away. We have not yet brought it in to the manufacturer, but we have read that there are many failures of this engine (3.3 liter) around this mileage (124,000). The emission control warning light had come on a few days earlier, but not the engine oil warning light.

The car has 77k miles on it and has received regular maintenance and oil changes at or around every 5k miles. It was brought to the dealership after the engine was making noises and a check engine light came on. This is where they diagnosed it with a timing chain issue and metal shards in all of the engine fluids. We are the second owners of the car and because it was out of Hyundai’s warranty they would not cover it, leaving us with a $15000 lemon. Without getting it repaired, the engine can stall or combust at any time. There is no reason why this engine should need to be replaced other than faulty parts produced by Hyundai.

My steering wheel locks up when I am driving and making turns.

I wrote two documents outlining my complaint and information about the service on this vehicle that might be helpful in understanding the big picture. I have filed a consumer complaint with the Attorney General's Office. They suggested I also file a complaint with NHTSA. I have uploaded my written statements and supporting evidence for this complaint. There was no fire in the vehicle but there was so much smoke coming from the engine the person driving could not see the rode, other vehicles, or a clear path to safely get the car off the freeway. Luckily she was able to move the car onto the shoulder of the rode as she was driving in the far left lane. She did not crash the vehicle into the median.

11/06/2023 I was driving down the hwy when I heard a loud knocking sound coming from the engine, so stopped at a gas station only to find out that the engine had no oil in the motor and the oil warning light did not come on and the engine started losing power so we had it towed to a dealership to have them diagnose the problem and they said we are going to have to put a new engine in the vehicle in which I'm going to have to do cause I have a loan on this vehicle. Good thing we were getting off the freeway before the vehicle started to loose power and catch us right in the middle of traffic. I was not alone in the vehicle at the time of this issue.

2017 Hyundai Santa Fe 7 seater died from engine failure due to no oil. Oil was checked by Earnhardt Hyundai 4,000 miles/10 months prior. Car never gave any indication that oil was needed or engine problem was imminent. It just died in the HOV lane and would not start up. Obviously it's very dangerous and unnerving when your car just stops out of the blue. Also since it's past 100,000 miles Hyundai is not offering any help with engine repair. On the internet there are numerous reports of this same thing happening to other 2017 Hyundai Santa Fe owners.

While driving home one day my car lost all power. All the warning lights on the dash came on and then my car was dead. I managed to safely get off the road but had trouble getting the car to stop. Once stopped safely, my car would not restart. It would crank but would not turn over. My car ended having to be taken to the dealer for diagnostic, only to be told me engine was seized. My car had 58,415 miles on it. No indication that there was anything wrong with the engine.

In October of 2022 my check engine light came on when I took it to Oreily's error code P1326. When I searched code it was part of a recall indicating excessive connecting rod bearing wear. I called Hyundai of Del Rio which is about 80 miles from where I live. They told me to bring it in to address the issue they fixed the issue and advised me that there was an additional recall for the breaks. (recall 22V056000) They told me the parts were ordered and they would call me when the parts arrived. Now October 2023 my check engine light is on once again, called Hyundai Corporate and opened a case with them. They told me to take it to the dealership, called the dealership and asked for a tow they said they did not have one available. They advised me to get a tow and a rental car if the problem was with the warranty I would be reimbursed. My car was towed 10/24/23 and as of today no one tell me what the issue with my car is. When I call, they give me the run around. Hyundai corporate said they have not heard from Hyundai of Del Rio and Hyundai of Del Rio says they are waiting on Corporate. Corporate assigned me a case manager who stated I will not be reimbursed for tow or rental which is placing me in a financial hardship. I have spent 1K so far case #[XXX], case manager said we do not know what's going on and have not heard from dealership yet. He stated I can call I asked him not too since I am afraid, they will delay the process more. 11/1/23 I spoke with Dewayne at the dealershi

I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with

Vehicle has 139k miles, regular maintenance, and engine had catastrophic failure at city street speeds when crankshaft and/or connecting rods failed. Hyundai advises that our vehicle VIN is not covered by their recall for this same issue. They say it only pertained to a small footprint of that manufacturing year. We still owe several years on this vehicle, and the cost to replace engine (with an equally problematic engine) will cost almost as much as we still owe, basically causing us to purchase the car twice. There should be some kind of recourse on these 3.3l engines with all the same issues. Reddit is full of people with the exact same issues. Our local shop quoted us at $11k to replace the engine.

Engine failed while driving. No warning lights. No check engine lights. Lost complete power whole driving at normal speeds. Complete engine failure. Regualr maintenance records kept. 104k miles

I was driving my 2017 Hyundai Santa Fe with 70,039 miles on the odometer. The engine shut off without warning while I was driving it. No check engine or any indication of a problem was displayed. This created a dangerous situation for myself and my 5-year-old daughter as I had no choice but to manage to push the vehicle out of the roadway to a safe place without power steering. Exiting the vehicle with a child in a car seat was equally dangerous and not a viable option. Capital Hyundai in San Jose CA inspected the engine and reported the engine siezed and required replacement.

I bought the vehicle used and have had it for less than 2 months (to the date of the incident). I checked the oil before a long drive which was 2 weeks before the incident. Oil was topped off and looked and smelled fresh. I began to notice a knock followed by a check engine light for camshaft position sensor. I shut the car off immediately. When I checked the dipstick (2 weeks after our trip) there was not a drop on the dipstick. There are no signs of oil leaks to be seen. I drained what was left in the crankcase (less than a quart) and it was silver, thick, with metal flakes all in it. I refilled the crankcase and did not solve the knock (I ran it for 2 seconds after refilling it to test it). I contacted Hyundai with the issue and they asked that we make an appointment with our local dealer to have it inspected (closest appointment was 2 months out). The car has not run since I changed the oil (2 months ago). I checked the dipstick yesterday and it was still topped off. This rules out any oil leaks. The engine is eating the oil with no oil smell or smoke. There were no warning lights for low oil or low oil pressure. Our inspection is tomorrow so I am hoping they can do something about this.

I was driving down the freeway when all the hazard lights came on, the rpms went all the way to 6000 rpms and then I had no acceleration when I pressed the gas pedal. I somehow made it over to the right lane and pulled over. The car would not restart so I had a tow truck take it to the dealership. Hyundai will not honor their warranty because I couldn't come up with the receipts for my oil and filters. The engine, Theta II, is well known to consume too much oil and sieze engines.

Driving down rd at 35 mph felt a sudden jolt and loud noise, car lost power and all lights came on. Coasted to a safe driveway and shut it down. Tried to re- start and it was a loud racket so immediately turned back off. Crazy thing is the oil was just changed , no leaks in garage or warning lights. Now I’m stuck trying to replace an engine that should’ve lasted more than 5 years!

Engine made knocking noises and was towed to a mechanic. Mechanic discovered metal shards in the oil pan and all signs pointed to being well maintained. We bought used from CarMax and are the 2nd owners. Mechanics best guess is engine failure due to defect and high oil consumption with no signs of leaks. No codes, no check engine light, no low oil pressure light. No warning. Oil changes were completed by us and valvoline at regular intervals. Safety risk of engine failure while driving and causing an accident. Car was successfully pulled to the side of the road. Hyundai dealership unable to help with repair assistance as we are second owners and warranty did not transfer. Researched community chat forums and this seems to be a common issue for this engine to fail.

Morning of October 16th, wife said engine "clicked" at start and then stopped at idle. I checked oil as it had been changed week prior and all levels were normal, then performed diagnostic with Carista tool and app, no codes. That evening while on the way to my 4 year olds practice, the car stopped in a lane of travel on a main cross town thoroughfare in Charlotte NC in rush hour, my wife, 4 year old, and 1 year old in the car. No light or indicators AT ALL ever came on NOTHING, no check engine light, nothing. Had it towed to local shop and he said this is the 10th or 11th Santa Fe we have seen with the V6, it most likely is the motor. So he does prelim diagnostic and suspects a thrown bearing and recommended we tow to Hyundai dealership, just at 70k, how is this possible? We are second owners and our VIN does not qualify for campaign 168. Shocking to now realize this appears to be an ongoing issues with this engine

Engine light came on and then the engine lost power and had to be towed to dealership. Dealership said it was internal engine failure. Requested oil change documents for the past 6 years. First/original owner and vehicle only has 74,139 miles on it.

Engine failure. The vehicle was towed to Crenshaw Hyundai in Burlington, NC. Crenshaw Hyundai advised me the engine needed to be replaced due to rod failure. I cannot confirm if the parts are available for inspection. Engine failure while driving causing a stall. The problem has been verbally confirmed to me by Crenshaw Hyundai. The problem has not been inspected by police, insurance representative, or anyone else other than Crenshaw Hyundai. There were no warning lamps displayed prior to failure of the engine.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated when checking his oil he observed that the level was very low. The contact stated that he had noticed that when he was accelerating he would hear an abnormal knocking sound from the engine. The contact stated that he checked the oil and again saw that the level was dangerously low. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the PCV valve needed to be replaced. The vehicle had been repaired, however, the heavy oil consumption continued. The contact had an oil consumption test run and was advised that the vehicle was not at the threshold for engine replacement. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.

We were driving down the road with zero warning noises started to come from the car and the entire car shut down. We drifted to the side of the road from the momentum. Tow truck was called and the mechanic states the engine is completely blown. How may people need to report before this is addressed?

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at approximately 65 MPH the vehicle had begun to make an abnormal banging and knocking sound from the engine compartment. The contact pulled over, turned the vehicle off, and checked under the hood for any debris or loose engine parts that could account for the banging sounds. The contact turned the vehicle back on normally and there was no engine noise, however when he placed the vehicle into drive (D) and depressed the accelerator the loud banging noise started. The contact stated no warning light was illuminated. The contact drove the vehicle back to his residence and checked the oil and noted that the dip stick showed no oil at the tip. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.