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2017 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Mar 16, 2024PA

Catastrophic engine failure on a major highway. Just over 113k miles on it. 1 day prior, the car sounded louder than usual but otherwise, was working fine. I drove several places the next day and the check engine light came on towards the afternoon (yellow, not flashing, no other lights) 30 minutes before this issue occurred. I was accelerating on a busy highway and all of the sudden it completely downshifted, oil light and battery light came on. I pulled to the shoulder and white smoke was coming from the engine, horrible smell in the cabin. Car was dripping oil. I was told it was a broken rod that punctured the engine. I could have been in a major accident after decelerating so quickly on this particular highway and I was stranded on a very small shoulder fearing the car or myself getting hit for hours. As of right now, the engine is still available to be inspected.

Engine
Filed Mar 16, 2024MO

My 2017 Santa Fe experienced a catastrophic engine failure while driving on the highway. My [XXX] son was on his way home when the car began to make what he described as a knocking. He began to merge so he could exit the highway. By the time he made it over 1 lane, the vehicle began losing power and smoking. He barely made it to the shoulder before hearing a "loud bang" and thick, black smoke blocking his vision. Him and my [XXX] , fearing the vehicle was on fire, immediately exited the vehicle into the median. No warning lights ever came on in the vehicle, no warning, nothing. When my husband and I arrived, we found several pieces of the engine along the roadway and the oil pooled under the front passenger tire. We had the vehicle towed the next morning to the dealership, 50 miles away and a cost of $188. After almost 2 weeks we were informed by the dealership that our Engines For Life warranty denied the claim because we did not get all of our oil changes there, even though we have NEVER missed an oil change. We were quoted $21,000 for a new engine. Our service advisor informed us the point of failure for the vehicle determined to be "Cylinder 6 rod bearing failure causing rod bearing to exit vehicle at high velocity creating a hole in the block". We were also informed that this is a VERY well known issue with these engines but Hyundai had chosen to only extend warranties to select vehicles, ours was not one of them. A claim has since been filed with our extended warranty a

Engine
Filed Mar 15, 2024104,000 milesVA

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the engine and catalytic converter and informed the contact that the engine had no compression. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnosis and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 104,000. The VIN was not available.

Engine
Filed Mar 15, 2024VA

My mil lamp light came on and all of a sudden my vehicle would not accelerate had scanner out I. My car and was told I need a new engine. Researched the theta crankahaft issues could that have caused my engine to fail? I had no warning whatsoever

Engine
Filed Mar 15, 2024IA

While driving car engine slowed down/lost power engine light came on, pulled over and it shutdown,. It would even try to start back up. Next day it started and made rattling noise from the engine. Towed vehicle to dealer, dealer said had a bad rod bearing and needed a new engine. Dealer and /or Hyundai would not repair this when we just paid to fix a similar issue (see below) Seems a lot of the 3.3L engines have these issues. We had a similar problem less than a year earlier, car slowed down while on interstate and would only go 35 mph. Engine would rev up but not go faster. (Danger for us and other drivers). Message came up said to take to dealer. Took to dealer said timing slipped need timing chain guides and cams' etc. $4,000 in repair. This seamed similar (Slow down etc.) to what happened this time. Seems a lot of the 3.3L engines have these issues and the dealer and Hyundai want to ignore the safety and quality issues with this engine.

Engine
Filed Mar 13, 2024IA

Driving on the interstate and the engine seized up. I was driving with three little children and we barely made it to an off ramp. This was extremely dangerous. After looking up the issue, I found there were 1000's of unhappy customers that drive similar models that had the same exact issue happen to them. I keep up to date all oil changes, as many other customers, but Hyundai says it's not their fault? How can companies like Hyundai sell a car that have numerous engine failures and not have a recall? I am terrified not only with the expense of the repair, but putting my children in another Hyundai, with the fear of it happening once again.

Engine
Filed Mar 12, 2024FL

My vehicle experienced catastrophic engine failure while driving on the freeway. It had just over 100k miles. I heard a repetitive clicking sound when pressing on the accelerator. After 2 minutes, the car shuddered and black smoke filled the cabin. When I pulled over, oil was s pouring onto the road. The car was serviced 2 weeks prior including oil change by a certified mechanic with no problems identified. I never had a check engine light. I initially had the vehicle towed to my local mechanic who found 3 ruptured holes in the bottom of the engine block. I was told that it looked like "rod failure". When I notified Hyundai corp, I was told that the vehicle was no longer under warranty due to it being purchased pre-owned and because I had surpassed 100k miles. They told me that I could file a "goodwill" claim, but that it could only be submitted via my local dealership. So I went to local dealership to discuss my situation. While there, I inquired about the projected costs of engine repair/replacement if the claim was denied and was given a copy of an estimate in the amount of $8500 prepared for another customer with the same make/model/year vehicle with similar problem - catastrophic engine failure. I decided to proceed with claim and paid to have vehicle towed to the dealership. It was only then that I was told that an initial inspection fee of approximately $200 would be assessed if repairs were not completed. Once the initial inspection was done, I was given an estimate o

Engine
Filed Mar 11, 2024CA

I have always kept up on my oil changes. Driving down the road all of a sudden my engine turned off. No check engine lights or anything. Toed it to the dealer and the said the motor seized. Looking online this is a known problem. Vehicle no longer coverd by warranty.

Electrical System
Filed Mar 10, 2024CO

Vehicle has intermittent engine stalling, but is still running. Possible dangerous situation if making left turn with oncoming traffic. This has happened to many times since my owner ship. Bought this car used. I am 2nd owner. 33k mi when purchased in 3-2021

Engine
Filed Mar 8, 2024GA

I was driving down the highway when my vehicle shut off. After pulling off on the highway and opening the hood, there was a notice that the engine had overheated. Upon inspection, there was no oil nor any coolant left in the engine. I have records to demonstrate regular maintenance, and oil changes every 5000 miles

Engine
Filed Mar 5, 2024VA

2017 Hyundai Santa Fe Ultimate with 88K miles experienced knocking while driving. Immediately stopped and was towed to dealership. Dealership diagnosed failure of rod bearing on cylinder 1. Motor could have seized up and caused accident on highway. Dealership has inspected. No lights or warnings present when this occurred.

Engine
Filed Mar 3, 2024CA

Engine stalled multiple times while driving. Took it to the dealer, and the entire intake side camshaft bank and all 4 phasers had to be replaced. Engine only has 128K miles on it and has been serviced on schedule, so this should not be occurring.

Engine
Filed Mar 3, 2024TX

My wife was driving our kids to school and got onto the highway when the vehicle lost power. There were no warning lights before the engine failure. The engine stopped running and she was just able to coast off of the highway. The check engine light came on as well as the high temperature and other warning lights. My wife turned the car off and let it sit for a couple of minutes while she called for help. When she started the car again there was no check engine light or other warning lights. She drove the kids to school but noticed the car was lacking power. I met her at the kids school and plugged in my OBDII reader and no issues were logged on the ECU. I drove the car to the dealership and the car had very little power. The dealership looked at the vehicle and a couple of days later they told us that we needed a new engine because ours was knocking due to failed crankshaft bearings. The block, pistons, and heads were replaced by Hyundai under warranty and not available for inspection. The dealer said that they had over 20 cars at their dealership with failed engines. It took the dealer 7 months to replace the motor under warranty due to the high volume of failed engines and difficulty finding a replacement engine. Hyundai settled a lawsuit on their Theta-2 engine (4cy) however ours is a Lamda-2 engine (6cy). The vehicle never showed a low oil warning, engine knock warning, or check engine light prior to failure. We recently sold the vehicle and saw the dealership didn't rep

Power Train
Filed Mar 1, 2024CA

My wife was driving down the freeway to work during morning commute when her 2017 Santa Fe just lost power, was only able to go maybe 20mph which during an early morning Bay Area commute is very dangerous... No engine light or any warning lights, this lasted for a couple miles until the next exit she pulled off still no warning indicators showing, she turned off the car for a few minutes, then turned it back on to continue to work there was still almost no power but no indicators on the dash, finally after a few minutes started driving normal again. The next day when she was on her way to work, she started getting an oil light, I drove 45min to her job checked and oil level was fine, turns out oil pressure sensor was bad. After that was replaced everything seemed normal for around 1month or so then noticed excessive oil consumption, needing to add 1qt every 1500-2000 mi, no oil leaking onto out driveway and can't see any oil leaks visually around engine. Oil consumption has gotten progressively worse, we keep it topped off every couple weeks. No we are getting check engine light and tapping sound on passenger side of engine. Codes P0346, P0021 and P0087, power is fine but tapping sounds bad and worried of failure while driving.

Engine
Filed Feb 28, 2024OH

Oil changes up to date and all of a sudden oil is gone, no leaks per the servicer. Engine started knocking but it is not one that is on recall. No low oil warning lights came on or anything. Now its costing half the price of the value of the car to repair which is over $7k and its not yet paid off and I got this vehicle 08/2022. This is just sad and no on can tell me why this is doing this on so many vehicles with my car vin range.

Engine
Filed Feb 28, 2024NC

Catastrophic engine failure.

Service Brakes, Hydraulic
Filed Feb 26, 2024TX

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Feb 26, 2024TX

Failed crankshaft rod bearing

Engine
Filed Feb 25, 2024MN

Engine bearing failure, sudden and without warning. Engine started to use oil between oil changes. Loud knocking started suddenly during starting and then continuous knock while running. Identical with issues related to recall 168, but my VIN does not show that recall effects my vehicle.

Engine
Filed Feb 23, 2024MO

Purchased Sante fe .August 2020.cash purchase I had the vehicle check by dealership several times regarding oil leakage ,, oil consumption..july 2023 stranded in texas after oil pressure switch replaced but no oil was put back in car.. [XXX] stranded in AR with children. The ENGINE BLEW AT exactly 100000MILES.failed Engine, towed car back to Missouri ....Napleton Hyundai indicated there is a warranty on the Engine only for Rod ?. Failed engine is a failed Hyundai consumer affairs .denied claim but agreed the car still has an e Engine warranty..only if rod is blown? The #3valve burned up no compression? July 2020 a recall was in place for the engine... August I purchase the vehicle with NO knowledge of possible Engine failure or recall.. Napleton informed and offered $500.00 towards a 12000.bill Now is 2024. I am without ,my life savings . Without a vehicle. My everyday has been disrupted .Napleton Hyundai cars are not safe .I am glad I was not traveling at night.when the car suddenly Died..it could have been a tragedy. Thank you please look into how safe and reliable the used cars are if not safe..used Hyundai SHOULD NOT BE SOLD..THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Feb 20, 2024KY

Vehicle gave no indication oil level was low. Traveling I24 East, the vehicle began to stall, preventing any speed above 40MPH. After settling along the shoulder of the highway I checked the Oil reservoir which was completely empty. No indication was given that Oil was needed. Vehicle had not met the Month or Milage requirement for needed oil change.

Engine
Filed Feb 20, 2024OH

While driving at approximately 70MPH. The car went into limp mode. slowing down and eventually coming to a stop, after towing the car to a mechanic. we found out that a valve broke in the cylinder head damaging the Cylinder and engine block. Engine and Cylinder head needs to be replaced.

Engine
Filed Feb 19, 2024KY

Oil compsumption noted and leakage noted by mechanic. Informed me could cause a fire in engine compartment. Unsafe to drive. I rented a car. . Engine burning oil, high oil consumption, oil leak. Reported to Hyundai. Took vehicle to Kerry Hyundai, Alexandria, Ky. Was informed that Hyundai won’t take care of it. Filed a complaint. Mediation through The Better Business Burrau. Claim was denied. I was not driving the car for a couple weeks. I am guardian of 2 school age children transporting to and from school and activities and was concerned for our safety. Took vehicle to Superior Hyundai, Cincinnati, Ohio for an oil change and reported an oil leak. Was informed there was no oil leak. Had oil changes at Valvoline, Newport,Ky, No report of oil leak. Walmart, Ft Wright ,Ky pointed out leak from oil pan. Replaced oil pan. Check engine light came on. Took vehicle to Konen’s Pittstop , Bellevue, Ky who repaired oil leak. Continued oil check for consumption. Again check engine light illumination. Recently Replaced spark plugs & wires, catalytic converter. Engine running rough. Valves going bad. If car stalls on highway an accident could occur. Hyundai has a recall in the same year and make but not for those manufactured in the state of Alabama. The dealership inspection was about a year ago at Kerry Hyundai, Alexandria, Ky. They only recommended oil changes. I cannot afford the additional engine repairs. Hyundai has prior knowledge of the engine defect and refuses a recall thereby en

Engine
Filed Feb 16, 2024FL

This vehicle hit 100,000 miles and starting not running normally. After stalling out in the middle of an interstate with a baby and elderly parent, the car had to be towed to a mechanic. Mechanic said the internal engine is failing, timing belt, timing crankshaft are going along with excessive oil consumption. The check engine light came on directly before stalling and breaking down which gave no time to try to pull off the road. Hyundai will not help seeing as how this vehicle has TWO warranty’s that expired just 1k miles ago. This is a danger to us, the owners, because we could’ve easily been involved in a major accident on an interstate due to this engine failing out of the blue. The manufacturer has not diagnosed the issues because they want $250/hr to diagnose.

Engine
Filed Feb 15, 2024MN

I first brought my car into a Hyundai certified service center after my car shook violently and my check engine light started flashing at me. I had to pull over on the side of a busy highway which is a safety risk on it's own. the Hyundai service center "fixed" my car and I was on my way. this was In September of 2023. on February 14th 2024 the same thing happened leaving me stranded on the side of another busy highway during rush hour traffic. I got the car towed to a dealer and they are telling me I need to replace my engine since there is a malfunction with the exact same parts that they replaced in September. In September They pretty much rebuilt my engine and now, less then 6 months later, they are telling me my engine is shot and needs to be replaced. How could $6,000 worth of engine parts fail after less than 6 month? not only is that not stable financially for anyone who owns one of these vehicles, it is a huge safety risk! even if I do replace the engine in my car, when will it go out again? 5 months? maybe 6 if I am lucky? at least the last 2 times, I was lucky enough to be in the right lane already and make it to the side of the road in time. What happens if that is not the case next time?

Engine
Filed Feb 15, 2024AL

While driving my 2017 Hyundai Santa Fe Sport at approx 50 mph, i notice the vehicle sputtering & slightly jerking as I was going up an incline on a tall bridge. I barely made it to the top when the engine light came on & the engine failed & thankfully was able to coast downhill & pull off on the side of the road. I tried several times to restart the car to no avail. I had the vehicle towed to my mechanics shop. I had already been warned by them during an oil change that my vehicle was using excessive oil & to be watchful of that which I had been. I was using about 2 quarts of oil per week prior to t he engine failing. There were NO LEAKS, the oil was just blowing through. After changing all cylinders, the engine was still not working and I was told a new engine would be needed. (I had had cylinders replaced BEFORE I knew this was going to be such a big deal) I had the vehicle towed to Hyundai Dealership in Daphne AL where weeks and weeks of inspections and negotiations went on, all to be denied repair or replacement. Hyundai knows this engine is a problem but will use any excuse to get out of replacing it. Time to file a complaint. There are MANY out there just like me, just not enough to have an official recall I guess. A recall should definitely be considered. My car has been sitting for 4 months while I tried to negotiate with Hyundai but now I have no choice but to buy an engine & have it installed. VERY FRUSTRATED!

Engine and Engine Cooling
Filed Feb 14, 202472,000 milesMD

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving and accelerating from 10-30 MPH, there was an abnormal sound coming from the engine. There was no warning light illuminated. The contact stated that the failure recurred while driving and depressing the accelerator pedal, and while starting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed. The mechanic determined that the engine needed to be replaced, and the failure was related to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The vehicle was not repaired. The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.

Power Train
Filed Feb 9, 2024105,000 milesFL

The contact owns a 2017 Hyundai Santa Fe. The contact stated that during cold starts, the vehicle experienced hard shifting from first to second gear. After restarting the vehicle, the failure was corrected. The vehicle was taken to the local transmission specialist who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 105,000.

Engine
Filed Feb 9, 2024FL

While driving in rush hour on interstate 75 on my way to work, my 2017 Hyundai Santa Fe completely shut off without any warning lights or indication of any problems. I had to drift without power in my vehicle to the far right shoulder over 4 lanes of traffic. I was towed to a Hyundai dealership who confirmed my engine seized due to a rod bearing issue. A rod was thrown due to engine wearing bear.

Engine
Filed Feb 7, 2024RI

Urgent Petition for Rulemaking and Safety Investigation into Hyundai 3.3L V6 Lambda II Engine Failures. See Attachment For Details

Engine
Filed Feb 3, 2024AR

1. the emission control symbol has come on 2 or 3 times recently, mechanic says they don't show a problem and owner's manual says not to drive until this problem has been resolved. I have oil leaking on driveway, had it back in 3 times for that and they don't find anything. I have had fuse for accessories replaced twice and first time I try to charge phone it blows the fuse. Had this car since 2019.

Engine
Filed Feb 2, 2024MD

This incident involved our 2017 Sante Fe XL V6 with Lamda II engine with 61,000 miles. Up until this incident, we have had zero issues or warnings from the car of any problems. My husband was driving and slowing as he was approaching a light, while without any warning, the car stopped responding (electrical shutoff and gas would not accelerate). This was in the middle of a two-lane road with speed limits of approximately 40mph. Luckily, there were no others around him at the time of the incident. Upon taking it to an independent dealer, they diagnosed the issue with an engine knock and told us we needed a new engine. After transporting to the Hyundai dealer, they indicated it was a timing issue and needed to replace all CVVT and timing components. They did not investigate the knocking sound and admitted the repair of the CVVT could still result in the engine failing. I mention this because it is clear this engine issue is widespread and known. And yet, despite knowing this, this Hyundai dealer was willing to knowingly put me, my family, and the general public at risk for a more catastrophic engine failure in heavy traffic. Until Hyudani is forced to address this issue, this will continue to put countless lives a risk.

Power Train
Filed Jan 31, 2024FL

I was driving down the road to get dog food when all the electrical went black on the car and it started down shifting, it quickly came back on It put my safety and others around me at risk as I was on [XXX] in Eustis a high traffic area in the middle lane and close to nowhere to get on the side. The next day it had started knocking - the rod bearings, I turned it off quickly and that was the last time I had turned it on. I had taken it to the shop and they said the engine will have to be replaced. We have had this (2nd owner) car a little over a year. Owe 24k on it and they are telling me it will be 14k to replace the engine. Towed it to our local Hyundai where they are saying the same and there is no recall on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Jan 31, 2024NJ

Catastrophic engine failure while driving - engine rod punched a hole through the engine. Up to date on oil changes, no lights on until it happened.

Engine
Filed Jan 30, 2024FL

The vehicle has a very significant oil consumption issue. We are putting oil in every couple weeks but there is no sign of oil leaking out of the car. While driving the car on the highway one day, the car started to sputter and shake badly. We took the car to a mechanic and we were told the compression in #4 was shot. We just had the car inspected at the local dealership a month prior and nothing was indicated as being wrong.

Engine
Filed Jan 29, 2024GA

Findings from Rick Case Hyundai Service Department in Duluth Ga: Intake sprocket came apart. Bolts sheared off causing metal to go through the engine, with sprockets rubbing on timing cover. Recommendation from Rick Case Hyundai service department to replace the engine.

Engine
Filed Jan 29, 2024PA

I loved my 2017 Hyundai Santa Fe and faithfully got my oil changes. In [XXX] days started my car and heard a knocking noise as I drive home the noise got louder and louder. I took it to a Hyundai dealer on 12/21/23 and dealer said Rod bearings failed and I need a new engine and I had to pay $12K cause it’s out of warranty. The engine is only 6 years old and should not fail with routine maintenance. Hyundai will do nothing. Hyundai had a recall on engines built 1/26/17-2/13/17 and my car was manufactured on [XXX] - just [XXX] days before and has the same exact problem as the recall but they won’t replace my engine. [XXX] it didn’t lock up and cause an accident while I was driving the car. There are many others with this failing Lambda 3.3 engine and we need help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact wanted to add the engines fail with no warning lights. Hyundai doesn't have a sensor for the failing part and no low engine light.

Engine
Filed Jan 29, 2024WA

Noticed a slight loss of power on a 4 hour road trip. When we stopped for gas the vehicle was shaking at lower rpm and the engine light came on at that point. I took it to a mechanic within 45mins of noticing the issue and it was scanned and a few other tests. Mechanic said cylinder 6 was misfiring, spark plug was covered in oil and compression test showed less than 20 psi. He said we were lucky to make it into town like that and we did not get stranded as there is poor service where we were. I had to get the vehicle towed approx 300km and sort out rides for my family along with a vehicle full of hockey gear and a weekends worth of clothes food. The problem has not self corrected. I will be taking it to my local mechanic to get a 2nd opinion. Currently the vehicle will continue to sit in my front yard until Hyundai wants to fix it for free.

Engine
Filed Jan 28, 2024VA

On [XXX], I was driving southbound on the highway near Elizabeth City, NC when all of a sudden, my vehicle decelerated from 65 mph to 20 mph (limp mode) with no warning except for the sudden onset of a knocking noise in the engine compartment and the check engine light coming on immediately before entering limp mode. I was in the passing lane and thankfully was able to safely make it to the shoulder of the road. I had the vehicle towed to an independent engine and transmission shop where I was informed that the timing chain had caused severe damage to the engine, including metal shavings in the fluids. I had just had an oil change 3 days prior and am the second owner of the vehicle. It only has approximately 78,500 miles on it and I have only owned it for three months. I have insured that all maintenance was up to date and verified with the dealer that it had been maintained per the maintenance schedule prior to me purchasing it. The engine seems to be a constant and known problem for 2017 Hyundai Santa Fe’s with the 3.3L engines, and it truly needs to be addressed before someone is seriously injured or, worse yet, killed from not being able to safely make it to the shoulder of a road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Jan 27, 2024TX

Engine seized while driving down the highway. No warning, check engine, etc. indicators preceded the incident. Vehicle has <80,000 miles on the engine. I am the original owner.

Engine
Filed Jan 23, 2024PA

My engine randomly and failed one evening that we were driving. It made an Odd sound as we were driving 35 mph down a hill and it just shut off completely. After taking it to the dealership we bought it from we were told the engine needed replaced. We still owe $14,000 on this car and it only had 71,000 miles on it. There were no indications that this was going to happen, no warning signs or signals. This vehicle was maintained regularly and very well.

Engine
Filed Jan 22, 2024CA

I own a 2017 Hyundai Santa Fe and have noticed excessive oil consumption in between regularly, scheduled oil changes with my personal mechanic for the past 8-9 months. At NO TIME did any error or sensor codes or warning lights come on. At one point, it was down 5 qts of oil! I reached out to my local dealership for an oil consumption test, but they were booked out and I was told to watch it. The service rep indicated since I had an extended warranty, the powertrain is good for up to 100,000 miles. On Nov. 24, 2023, without any warning sensors going off, the engine suddenly went into limp mode - no acceleration from 70 mph to approx. 45 mph on Hwy. 5. We immediately exited and when we restarted the engine, the check engine light came on. We immediately called AAA to tow our car home 90 miles. Our mechanic confirmed from the error code that Master Cylinder #2 had loss of compression. The engine only had 74,400+ miles and the oil was low again, despite having it full when we left for our trip. We had a scheduled appt. with the local dealership for Dec. 18th, but were able to tow it in on Dec. 7th. Hyundai Corp had agreed to pay for the full diagnostic fee, however, when they inspected it, they too got the error code for loss of compression and that the car needed a longblock replacement. Hyundai Corp denied it on Dec. 7th. All recalls have been performed. I tried calling Corp for assistance and my case was escalated but they again denied any help due to no warranty. The dealersh

Engine
Filed Jan 21, 2024MD

Like many others, my 2017 V6 Santa Fe is afflicted with the excess oil consumption flaw, and has sustained damage beyond repair. Same as others, NO warning whatsoever, no check engine or oil light came on. After noticing a clicking/rattling noise when accelerating, took to my mechanic. Four of the six quarts of oil that was supposed to be in the engine had burned and consumed internally. At 124,000 miles so beyond warranty, and even though I contacted Hyundai they of course said no guarantee there would be any coverage or compensation, despite many others having the same issue. I'm grateful mine did not leave me stranded on the highway... Hyundai MUST BE HELD ACCOUNTABLE for such a known and widespread flaw. Why no recall??

Air Bags
Filed Jan 20, 2024WA

We noticed that we had our airbag light was on in our dashboard along with that we also notice that the buttons and horn did not work in to the steering wheel. When we took the car to get checked by the Hyundai dealership in Lakewood. We were told that the clock spring was the cause of this problem to the airbag, horn, and the buttons not working. They told us that this clock spring part it was broken and it needed to be replaced. Our concern is the number one safety which making sure that all of the airbag and horn to be working. When this was communicated to the dealership person he response was that he could not say anything much about other then him saying that it was not under warranty and it was due to the mile of the car. Which I the moment we told them we totally understand about warranty and miles to the car but the safety of someone should not be put at risk just because of one part that connects all of this things. To us this is safety concern due to the airbag and horn not working. We are not sure by us reporting this would be something can be considered for a recall or be done about without costing any money to those who own a vehicle like this.

Engine
Filed Jan 17, 2024VA

While driving on the highway, the engine cut out and died. It appears the engine seized. This is similar to the issues with the Santa Fe 2.4L engines, however this engine is a V6. According to a mechanic that inspected the engine, it appears that the engine had been burning engine oil, which ultimately led to the engine failure. There was no warning prior to engine failure. The engine failed while driving on the interstate, and the car coasted to a stop on the hard shoulder and would no longer start.

Engine
Filed Jan 17, 2024CA

After 106,000 miles on a long trip home acceleration stopped working on the highway and heard a clanking noise. We had complete engine failure and were lucky enough to make it off the road safely. The engine can't be repaired or replaced and is out of warranty.

Engine
Filed Jan 11, 2024GA

The rod bearings went out in the engine causing engine failure.

Engine
Filed Jan 9, 2024UT

My Ex and I purchased a 2017 Hyundai Santa Fe Limited Ultimate 3.3L engine. We always took the vehicle to the dealership for any and all services. We paid off our loan on the vehicle mid 2022. In December of 2022, the vehicle died. No warning lights or signs of damage. Beginning of 2023 I had the vehicle towed to the dealership. I was told that the engine needed replaced. After researching, I discovered 420 of the same vehicle had been under RECALL campaign 168. I believe wholeheartedly that my VIN was missed during this recall, as the engine in my vehicle died for the exact same reason as the other 420 vehicles. This is a recall! I’ve been in contact with Hyundai and told that because the vehicle is no longer under “warranty”, it will not be covered. However, Federal Law says that any vehicle with a recall is covered for 15 years after the first purchase of the vehicle. I did approve repairs because when you pay off a vehicle, you hope that the corporate office of Hyundai will honor the contract of following through with recalls. I’m in the process of getting disability. Im having surgery on my Back Nov. 2nd. I’ve been diagnosed with an autoimmune disorder this year and have many follow up appts and physical therapy that I have not been able to make the appts due to not having a vehicle. In April, my ex was going through some mental health issues and kicked me out. I’ve been staying at a family members Airbnb but it’s 1 hour away from all of my doctors. I feel that Hyundai i

Engine
Filed Jan 8, 2024MA

On 11/6/ 2023, while drive on the turnpike my check engine light went on and vehicle went in limp mode. I was scared and felt unsafe as I did not know what was happening. Got vehicle to dealer and P1326 was the code. Vehicle needs new engine. BCT test failed. Hyundai not helpful even when documentation provided.

Engine
Filed Jan 5, 2024OH

The engine in my 2017 Santa Fe failed without notice. Upon starting the vehicle on 12/12/23 it would not run and upon checking had burned through oil leaving none in engine. This resulted is burned out spark plugs and leaving the car no longer able to drive. I took vehicle to dealership where spark plugs were replaced and engine failed again on test drive with technician. Hyundai contacted multiple times and refused to asssit with repairs despite multiple engine failures.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →