Page 14 of 20 · complaints 651–700 of 972

2017 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Service Brakes, Hydraulic
Filed May 24, 2022NC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Service BrakesFire
Filed May 20, 2022124,000 milesIL

The contact owned a 2017 Hyundai Santa Fe. The contact stated while coming off the highway ramp she saw smoke coming from the hood of the vehicle. A witness stated there was fire coming from the hood. There were no warning lights illuminated. The contact pulled over to the parking lot and the vehicle would not stop. The contact let the vehicle slow down until she hit a bump and safely jumped out of the vehicle. There were no injuries and there was no medical attention needed. The fire and police were there to file a report. The fire department extinguished the fire. The vehicle was deemed a total loss. The vehicle was towed to a city pound. The manufacturer was not notified of the failure. The NHTSA Campaign Number: 22V056000 ( Engine Compartment Fire) was referenced. The failure mileage was 124,000.

Engine
Filed May 10, 2022MA

While driving to work on the highway. My car begin to stall and hesitated. There were no warning lights no indication that anything was wrong with my car. I’ve been pretty good about keeping up with the maintenance on my car. I creep into work and ask one of my mechanics to look over my car because of what happened on the highway. The mechanic checked it out and found there was no oil in the car. It was not time for my scheduled oil change. He asked if any lights came on, if there was any way the oil could have leaked out. No lights came on and I park in my garage everyday, no oil leaks. I told him this isn’t the first time it happened. He put some oil in my car and I told him I was scheduled for an oil change later that week. He said ok. On my way home the engine to knock and again stall. I didn’t take the highway home. My car shut off on me just before I made it home. I decidedly to call the dealership the next day. I parked it in the garage. The next morning I was letting my dog out and there was a strong gas/engine smell in my breezeway. I opened the garage to check to see if something was visibly wrong with my car still no leakage. I brought my car to the dealership, explain what happened. While waiting I was checking on recalls and discovered this is a serious on going problems with the 2017 Santa Fe’s. The dealership quoted me at $12000 to replace the engine. I’m a single parent where am I gonna get $12000.

Engine
Filed May 9, 2022IL

Engine light came on took it to the dealer they told me that it had been looked at when they pulled the vehicle up to inspect the bottom the vehicle showed melted parts from the vehicle that are on sure what caused it

Engine
Filed May 7, 2022WA

Engine started using excessive oil. Monitored and refilled as needed. On Sept 15, 2021, Engine completely seized while driving. Took over a month to get appointment at local Hyundai dealership. Towed to dealership and confirmed engine needed to be replaced and possible AWD system damage (can’t confirm until engine is replaced). At dealer since Oct 25, 2021 (now May 2022). Hyundai refused warranty coverage as we are second owners. Dealer advised delay to repairs due to numerous similar engine failures and lack of parts.

Service Brakes
Filed May 3, 2022IL

The recall, listed by Hyundai as RECALL 218, repair or replacement of the ABS system, which was dated 2/2/22. I was not notified of the recall until approximately 4/5/22 by your agency (nearly 2 months after the initial recall by Hyundai). As of 5/3/22, 3 months after the initial generation of the recall and1 month after your agency notified me (recall 22V056) of the recall Hyundai still has not scheduled a date to repair or replace the ABS module.

Service Brakes, Hydraulic
Filed Apr 26, 2022ME

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Apr 24, 2022GA

Starting in September we have been documenting my engine burning, not leaking, oil at an alarming rate. I am currently losing 2-3 quarts of oil every 2 weeks. I have submitted a claim through Hyundai Corporate through the CDI engine recall program and they are denying my claim because "I'm out of warranty." The recall is supposed to extend the warranty for these issues but they are refusing to honor the terms of the recall. My car smells like burning oil and I've been told not to park inside my garage or near my home as the car is a fire hazard. I have attempted resolution by contacting the entire chain of command at Hyundai including Omar Rivera (Director of Quality and Service Engineering), Barry Ratzlaff (VP, Customer Satisfaction), and Jose Munoz (CEO and President).

Unknown or Other
Filed Apr 20, 2022MD

There is no incident that happened, but I am very upset with Hyundai. I found out about a recall on the news back in February and all that was said was to not park your car in a garage because it might catch on fire. It took Hyundai until late March to tell me there was a recall on my car. My local dealership told me about the recall and to schedule a service appointment. I thought, great, there is a solution. Come to find out, there is not yet. I think it is disgraceful to have a car that could catch fire and all I am being told is that I shouldn't park it in the garage. However, the recall says that it could catch on fire while I am driving too, so should I not drive it? How long is this going to go on? I am extremely upset with Hyundai Corporation. This is a big safety risk. I am a single mom and this is my only form of transportation.

Engine
Filed Apr 15, 2022SC

While traveling at approximately 60mph I decelerated to make a left turn through a busy intersection (evening rush hour traffic). While decelerating, I felt the car give a "shudder" at which point I looked to the dash to see the check engine light blinking, then the battery light illuminated. At this point, while passing through the intersection turning left, the engine shut off, as well as the power steering. The car coasted through the intersection and came to a stop barely out of the crossing lane. It would not restart and I was forced to push the car with my family inside to a safer position. Prior to this event there had been no drivability issues, no other times that warning lights had come on. The only issue of note that I have had for this vehicle is a seemingly excessive amount of engine oil being consumed. The car is at a dealership now and I am told that the engine needs to be replaced, with no explanation for the failure.

Engine
Filed Apr 13, 2022LA

The engine is consuming oil. After 500 miles since my last oil change the oil DOES NOT show up on the oil stick. The engine warning light came on and Oil leak from engine, I have taken the vehicle to the dealership and they thought it was an oil cap plug not put in correctly. But oil leak still happen and the engine warning light keeps turn on. Every day i have to check oil level to make sure it not go below the minimum and I keep on adding oil. The dealership can't give me answers as to the problem. I have had the vehicle for a year with no issues until 2 months ago when this started.

Engine
Filed Apr 13, 202296,255 milesCA

The contact owns a 2017 Hyundai Santa Fe. The vehicle had previously been serviced under Manufacturer Service Campaign Number: 961 (Auxiliary Canister Kit Installation) however, the failure occurred after the repair. The contact stated that while her son was driving 65 MPH, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that built-up oil caused the engine to fail. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and was towed back to the contact's residence. Prior to the failure, the vehicle stalled and inadvertently accelerated or decelerated while driving. The vehicle was previously taken to the dealer, but the dealer could not duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was 96,255.

Service Brakes, Hydraulic
Filed Apr 12, 2022NJ

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Service BrakesCrash
Filed Apr 12, 202233,000 milesDC

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving approximately 35 mph, the traffic stopped and the brake pedal was applied but the vehicle failed to stop. As a result, the contact crashed into an unknown vehicle. There were no warning lights illuminated. The air bags deployed. A police report was filed. There was no reported fire or injuries. The vehicle was towed to an independent lot. The vehicle was deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 33, 000.

Electrical SystemCrash2 injured
Filed Apr 11, 2022IL

I went to a drive through car wash. Put my car in neutral and it drives your car through the wash. Once it was done I changed to drive and tapped lightly to get out. I was going to have the car wash attendant wipe down my car. As I approached him my brakes wouldn’t work and the car continued to accelerate despite not pressing down on the gas pedal. None of my electrical lights were working. It took me onto a busy street in Chicago and kept accelerating at full speed. I was trying to brake, put it into neutral or drive, use emergency brake system and nothing was working. I was swerving to avoid hitting other cars or pedestrians. I erratically drove about 1.5 blocks until I hit another SUV. All my airbags deployed. My full trauma work up was negative at the hospital. I am not sure if anyone sustained major injuries in the other car. I filed an insurance claim and my car was deemed a total loss. Insurance company thinks there was definitely an electrical shortage but did not further investigate. They said it would take more money to investigate the cause rather than paying a lump sum for car. I filed a claim case with Hyundai 2 days after the accident. The initial representative said a case manager would call within 5-7 business days and would like the car preserved in case of investigation. I have called over 5 times and have never received a call back nor an initial call from the case manager assigned. There was no active recalls out at the time and the car was serviced a mont

Service Brakes, Hydraulic
Filed Apr 6, 202275,000 milesWA

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Apr 5, 2022NY

My car was experiencing excessive engine motor oil consumption that progressively became extreme. Based on internet information, others owners were having similar oil consumption issues. The cars check engine light came on and the engine became very erratic around a sharp curve in Vermont. Struggled to get the car to the side of the road prior to the engine completely stalling. Unable to get the vehicle restarted. Luckily it was still daylight and that it failed in an area where I still had cell phone service. A local garage towed the car and and determined that there was no compression in one cylinder. They contacted Lia Hyundai in Albany NY and the service representative informed them that the engine would be covered but that the would have to inspect the car. Spent over $300 have the car towed to the Hyundai dealer. After inspection, we were informed that there was a burnt valve and that the valve assembly had to be rebuilt. They told us this repair would not be covered under the recent class action settlement which covers the small block assembly if the Knock Sensor Detection System Software was installed (Service Campaign 953). The software was installed previously. The total estimated cost for the valve assembly repairs are over $4,600. Based on the recent inflated costs of vehicles we decided to proceed with the repairs. Spent hours contacting Hyundai Corporate directly on several occasions to rectify the matter to no avail. We were told that they were going to contact

Service Brakes, Hydraulic
Filed Apr 5, 20223,000 milesFL

The contact owns a 2017 Hyundai Santa Fe. The contact stated that since owning the vehicle, the vehicle intermittently failed to start-up as needed. The ABS warning light would be illuminated on the instrument panel. The contact also stated that the infotainment screen would intermittently go blank causing the backup camera to be inoperable. The vehicle was taken to the dealer on several occasions however, despite several repairs, the failure persisted. The contact then received notification of NHTSA Recall Number: 22V056000 (Service Brakes, Hydraulic) however, the dealer confirmed parts were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000. Parts distribution disconnect.

Service BrakesFire
Filed Apr 5, 202254,000 milesOH

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while at a stop light, smoke was present coming from under the hood. While attempting to pull over to park, the brakes suddenly failed and an explosion occurred within the engine compartment causing flames from under the hood of the vehicle. The contact exited the vehicle and called the fire department who came to the scene an extinguished the flames. During the incident no injuries were reported, the vehicle was destroyed and towed away and a police and fire report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The day after the incident the contact received a recall notice from the manufacturer for the NHTSA Campaign Number 22v056000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall which included a fire hazard. The failure mileage was 54,000.

Unknown or Other
Filed Apr 5, 2022SC

There was no incident. I was in a chat with an NHTSA agent regarding the fact that the manufacturer has not provided a resolution. Until recently, your site indicated a date of 4/5 to correct this problem. I rec'd my first notice from the manufacturer on 4/4. It merely advised that there was a recall. No fix was given. I came back to NHTSA's website to see if there was any update. There was none, except the 4/5 date was no longer given. I then started a chat. The agent on the chat said everything was left up to the manufacturer. This is listed as an "urgent" recall, yet the manufacturer has provided no intended resolution for over two months. I asked the agent how I could file a complaint. She gave me this web address. As i stated, there has been no incident, yet.

Service Brakes, Hydraulic
Filed Apr 1, 2022UT

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Mar 28, 2022FL

When driving the vehicle the check engine, battery and oil light came on when about 30 feet from a green light. Started to turn into a parking lot about two seconds later and the car stalled. Had no power or steering. Was able to stop with the break, but if had been going faster on on the main road may have crashed, with no throttle or steering control. Was able to stop the car as soon as entered the parking lot. Put vehicle in park, but it started rolling back into traffic once took the foot of the brake. Had to wait in vehicle with the brake until tow truck arrived. The vehicle was towed to a dealership and and it was determined that engine had excessive bearing wear. I was told by the dealership Hyundai that based on miles that Hyundai was not going to assist with any financial support to fix the vehicle. I called Hyundai 1(800) 633-5151 and spoke with Lindsey (supervisor) who said that she would not look up recalls from the NHTSA and that my specific vin number was not identified in any current recall for that issue. I asked her to look up to see how many vehicles were affected with the safe issue year and engine size safety recall 17V578000 from the NHTSA. She said that if not in her computer linked to a specific vehicle she would not help and then hung up. We feel blessed could have been a lot worse at high speeds. The main issue is the Hyundai representative showed no concern for the safety issue once I informed them that there may be more vehicles with a similar issue

Engine
Filed Mar 25, 2022120,000 milesOH

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled with an unknown warning light illuminated. The contact stated that there was smoke coming from the hood however, there was no evidence of a fire. The vehicle was towed to a local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 120,000.

Engine
Filed Mar 24, 2022GA

On January 11, 2021 I was on my way to work. I work for Kia. My car stalled out and my engine light began blinking perfusly. I made an illegal turn to get to my job where I was told to pull into service where it was diagnosed with a knock sensor code. It was towed to south Towne Hyundai of Newnan where it still is and has yet to be diagnosed. I have been getting lies saying I was next over 3 weeks. I have lost a job, exhausted all of my funds on rentals and my calls are being ignored. I filed a claim for reimbursement but at this time. I no longer want to deal with Hyundai. I would just like them to buy the vehicle back from my finance company as I completely am utterly disgusted by the policies, practice, and procedure that they refuse to honor. The case workers give false information but when you go read the website they have not adhered to anything they offer.

Engine
Filed Mar 22, 2022NY

The Oil has been burning black for years, the oil has been burning up in between scheduled oil changes, there has been a knocking sound for years, we have advised the Hyundai dealerships and they always said it was the fuel pump or gas cap or spark plugs, these were the only items they advised they fixed and the problem persisted. Independent repair shops advised it was either the seal of the piston rings or engine issue. Hyundai dealers refused to advise if it was an issue with the engine, they also refused to perform a compression test unless it was first authorized by Hyundai corp. The engine finally died and now the car will not run, an independent shop advised there was no compression on Cylinder 2. We opened a case 18967436 with Hyundai Motor Corp since Nov 11, 2021 and to date nothing has been done.

Engine
Filed Mar 21, 2022IL

Vehicle will abruptly begin to stall and/or shut off. Vehicle will begin to stutter and start to shut down. Engine light will turn on and remain on. Vehicle will shut off and not turn on again. Oil lamp will flash on and off as vehicle begins to stall. Levels were checked and all oil is at correct range. Problem has been on going for a month. Consumer have been experiencing most of the known recalls for this car but vin number comes back as no active recalls.

Engine
Filed Mar 17, 2022IN

Engine has bearing wear issue and connecting rod issue related to manufacturer fault. hyundai will not replace engine until it seizes. My wife was driving 65 mph on highway when it went into low-power mode because of knock sensor reducing speed to 20 mph. I had it towed to dealer and again they said although the engine has lifetime warranty Hyundai will not warranty the engine until it seizes. They changed the knock sensor, and a day later codes came up for catalytic converter damage. Catalytic converter is damaged because of excessive oil burning about a quart every 600 miles. i filled a claim with Hyundai but was told issues not related to having a bad engine. Now i fear the knock sensor putting the engine in low power mode while driving because of stated engine problem that they will not fix.

Engine
Filed Mar 16, 2022101,000 milesOH

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at 35 MPH, The vehicle stopped abruptly. The check engine warning light, the battery warning light and the low oil warning light illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated while the towing company was jumpstarting the vehicle, they noticed smoke coming out of the engine compartment and the engine oil was leaking on the ground. The vehicle was towed to an independent mechanic who informed the contact that the engine was locked; however, the independent mechanic could not replicate the failure. The vehicle was towed to a another independent mechanic who advised as the previous one. The vehicle was towed to the dealer where it was diagnosed that the engine was locked due to the connecting rod bearing failure. The dealer associated the failure with an unknown recall. The dealer sent a claim with the diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair of the vehicle as the manufacturer Service campaign 953 Knock Sensor Detection System (KSDS) software was not completed on the vehicle prior to the failure. The contact stated that she did not received a notification from the manufacturer regarding Service Campaign 953. The vehicle was not repaired. The failure mileage was approximately 101,000.

Steering
Filed Mar 15, 2022SC

While driving the steering wheel stutters and moves the vehicle all over the road. Does this at all speeds. Worse was on the interstate and I nearly ran off the road at 70 mph. Dealer says the vehicle needs a new steering column on March 3, 2022. Under 40,000 miles. This is not due to normal wear and tear or operator use. They claim this is not a warranty issue or recall. This vehicle is unsafe to drive.

Service Brakes
Filed Mar 8, 2022FL

Icalled my dealer where I purchase my Hyundai & I called Hyundai customer care as well. Both p;laces told me since they do not have a remedy to cure this default there is nothing they can do. They both advised me to park my car away from other vehicles & structures as a fire could be triggered in the engine that could damage the surrounding area. This is preposterous that they recommended me to continue to drive the car but not keep it next to anything. I am a young mother with an 8 month old baby & I am petrified to drive the car & they will not provide me with a substitute car or rental car until they can fix the issue, which they have no timeframe to complete. The recall number for Hyundai is 22V056. Hyundai has it as 218. Please let me know what I can do to expedite this issue & feel safe. Thanks.

Engine
Filed Mar 7, 2022FL

I purchased a 2017 Hyundai Santa Fe June 2021 Upon completion of my oil change 12/1 I was told there was a oil leak and the oil wasn't going to stay in, I drove home under 20mph because my engine wouldn't allow me to go any faster. The next day it was towed to a Hyundai dealership close to home, Hyundai denied the first claim because they said it was the oil change companies fault. I then called the warranty company and the adjuster came out examined the car he found out that wasn't the case, it was internal damage cause by the manufacturer. Botls came loose that cracked something and metal chips got into my engine. My extended warranty denied covering it because it wasn't basic engine failure it was cause by the production of the vehicle and the faulty bolts that internally damage itself. I resubmitted the claim to Hyundai for repairs since we know now it wasnt outside negligence and the extended warranty company wasn't going to cover it. The advisor told me the second claim was denied as well , after speaking to the consumer affairs department myself they still denied having any part and the faulty engine. I'm in a Facebook community group and these people are going through this daily with Hyundai they are putting bad engines in cars once the original owner finds out they're trading them in and the second owner buys them in the car fails we aren't covered under the powertrain warranty because it only applies to the first owner. Hyundai is ripping people off and stealing our

Electrical System
Filed Mar 4, 2022CA

Engine failed within 3 years of having the car so did transmission. Always having other issues with this vehicle. Recently the alternator now the blind spot warning system. This vehicle was purchased new and has had so many problems.

Engine
Filed Feb 28, 2022PA

On 1/29/22 I was driving on the parkway going 60 mph when my vehicle began to fail. I could not accelerate and I had to put my car in neutral to get to the side of the busy parkway. My vehicle turned off and would not turn back on. My vehicle was towed to A Hyundai dealership where ultimately I was told I needed a new engine for almost $6000. Hyundai stated they won’t pay for it due to a recall that was never taken care of in the beginning of 2019. I bought my vehicle in November 2019 from a Chevrolet dealership where nothing about a recall was ever disclosed. I can’t seem to find anything about a 2019 recall but I do see there was on listed on 2/2/22. I’m at loss for what to do. I can’t afford to pay for this and I still owe 13,000 on it. The red battery signal lit up on the dashboard when the engine started to fail. That was the only warning signal. Yes available for inspection upon request.

Engine
Filed Feb 22, 2022WA

I was on the highway going about 65mph when all of the lights on my dashboard came on, including the engine light. I received a warning on the screen to get service immediately. My car started slowing down and I was able to pull over before my engine completely seized up. I was lucky that the highway was not crowded and that I was able to get over before it stopped in the middle of the highway!! I do not know why it failed! I had regular maintenance, oil changes, etc. None of the lights came on before this happened. I had no warning. I have been told by the dealership that I need a new engine. It only had 76K miles on it!

Engine
Filed Feb 22, 2022PA

I was driving my Santa Fe in February 17, 2022 and while driving it completely shut down and wouldn’t start again. It has to be towed and Hyundai is not helping with anything. It only has 64k or 68k miles on it. No lights came on until it shut down while driving.

Engine
Filed Feb 20, 2022PA

Our Santa Fe is losing oil rapidly. This started around 73,000 miles. They have done an oil consumption test and then a combustion chamber cleaning, neither worked. It showed that our vehicle is consuming 1 quart of oil every 647 miles. This will cause the engine to dry out and eventuay fail. They told us we need an engine replacement, but Hyundai will not cover it. They told our local dealer to reach out to our extended warranty. They may not cover it. They need more tests run, but at our expense. After researching online, I found out this is a known problem with these engines. Others have complained and they even state that this problem occurs at about 74,500 miles. I cannot believe that Hyundai is not being he'd responsible for these repairs. This is a potential hazard, especially if someone doesn't realize they are losing oil. Most people don't regularly check their oil between changes, this is a huge hazard. We do check ours and found the problem. Hyundai is installing faulty engines and they should have to repair them, not the consumer.

Unknown or Other
Filed Feb 17, 2022FL

My paint is peeling off in sheets.

Unknown or OtherFire
Filed Feb 17, 2022IL

Vehicle caught fire while driving on highway. The vehicle started to decelerate & would not go over 70 MPH. Driver pulled off at the next exit and turned the car off. She waited about 5 minutes and turned the vehicle back on, Vehicle was now normal, but still would not go over 70 MPH. There were no warning light or anything. Operating the vehicle 70 MPH for about 20 mins and then heard a clicking & banging. Vehicle started to losing speed. Driver turned on the flashers and the vehicle went to just under 45 MPH. Driver decided to merge to the upcoming rest stop. Vehicle then stopped just before the exit and driver got out of the vehicle she felt the hood. The hood was not hot, but saw smoke. Driver then grabbed the latch to open the hood & flames burst out from side to side. Driver put the hood down ran to removed her belongings out. A passerby called the police and vehicle was engulfed with flames.

Engine
Filed Feb 14, 2022CA

On Saturday January 29, 2022 while getting off the 91 freeway in Corona, CA ; we heard a knocking noise coming from the engine; the oil light flashed once and went away. we arrived at our destination which was about 3-5 minutes from exit. We noticed the knocking got louder as we pressed the gas. We checked everything , we decided to check the Oil compartment due to the one flash we saw getting off the freeway, noticed the car had no oil. The vehicle NEVER notified us before this day on oil issues. According to our last oil change in September 10, 2021 we still had about 200 miles left for our next oil change. We took the vehicle to a Hyundai dealership, the car has been there since January 31, 2022. They said we need a new engine and they would file a claim with Hyundai, I've submitted my oil changes from Jiffy Lube; I have not received any information since. This is definitely a safety issue to myself, my daughters, other drivers if the engine had exploded /caught on fire due to the malfunctioning of the vehicle. I've always heard if a car ever needs oil, or it has an issue, it'll notify you. This car did not notify me, 0 messages, nothing lit up other than that flash on that day January 29, 2022, but it was obviously way too late. I had 0 oil. and now my engine is messed up. My car only has 78,620 miles on it.

Engine
Filed Feb 12, 2022MD

Unknown

Air Bags
Filed Feb 12, 2022MA

There is a defective passenger presence detecting bladder on front passenger seat. My safety and the safety of my family are put at risk because if this sensor is not working, the car won't be able to detect if has someone on the passenger seat or not, causing a malfunction on the air bag system and the airbag won't be triggered in case of an accident. The problem was confirmed by Hyundai dealership by performed diagnostics according to the Hyundai service procedure. The airbag light show up on the dashboard at first blinking sometimes and finally stays on all the time. This happened in July/2021 and since then I've been trying a solution from Hyundai but the dealership and the manufacturer simply doesn't care about saying that they can do anything about since the car was not long cover by warranty and charging me in U$2.000 to fix it. Which I didn't agree and didn't pay. This causing me a lot stress because my car was rejected by state inspection and until today (Feb/2022) I have a useless car that I can't drive because I don't have the sticker from the state inspection. Besides that I can't feel safe driving and let my wife driving this car with this problem. In fact I heard from a mechanic from another Hyundai dealership that this is a common issue on this Hyundai model.

Engine
Filed Feb 12, 2022WI

We were traveling 75mph on I-94 when the car completely stopped- the electrical was still on, but the engine seized. This was on Dec 30,2021. We had it towed to our mechanic- it was found that “the engine seized due to receiving no oil”. The dipstick was the first thing my husband checked on the side of the road. There was oil and there was never any leakage on the garage floor for 3 almost 2.5 years. No service or warning lights ever appeared at any time. We had to spend almost $7K to replace the engine. We’ve had it back 2 weeks and just left it again, dead at the mechanics. Electrical is good, battery is great (had it checked). I now see that we also need to park it outside so that our garage and house don’t catch on fire. I also read this “engine seizing” because of no oil has been reported by others. We’ve never received any recall notices from Hyundai.

Fuel/Propulsion System
Filed Feb 9, 2022TX

When I pull into traffic the car has a big hesitation before it starts to go. Almost feels like it is going to stall. Hyundai dealers said it is not a problem. Looked on a Hyundai blog site and found alot of people have complained about the same problem. Thus has been a chronic problem for me.

Engine
Filed Feb 8, 2022PA

Engine is burning oil. Up to 1/2 quart + every 1,000 miles. No leaks observed.

Unknown or Other
Filed Feb 8, 2022FL

My car feels like it is going to stall when i am sitting at a stop light. the tack drops like the motor is dying out and then picks back up. it has been doing this for awhile. i have an appointment with my local dealer 2/17/22 to take my car in

Unknown or Other
Filed Feb 8, 2022KY

I bought the bait vehicle 8 months ago from my dealership. My car started driving rough. While it was in phase 2 of having a oil consumption test. My car has been using more oil than necessary. I took it to the dealership service department they said that the fuel injectors were bad and now it needs a new motor. They had to replace the fuel exhaust valves Austin valves but did not solve solve the issue of the car running rough running rough when it was running it would stall.

Engine
Filed Feb 6, 2022DE

Car suddenly starting knocking loud and check engine light began to blink, Got out checked the engine has a loud knock. Car went into limp mode and throwing code P1326. There were no issues prior to this, the car will be going up to get checked but the dealer is far away and my insurance paid to tow it home and this will be out of pocket over 200 dollars.

Engine
Filed Jan 29, 2022WA

2017 Santa Fe Ultimate with 70,000 miles experienced known oil consumption problem which we monitored and topped off regularly. While driving at approx. 35 MPH, car went into limp mode. Towed (flat bed) to local garage where they confirmed metal shavings in the oil and suggested repairs based on computer diagnostic. Replaced timing chain and some other engine parts. Car driven approx. 100 miles after repairs when engine completely seized (again at low speed in neighborhood). Towed to local dealership for diagnostic on Oct 26, 2021. Dealer confirm engine was seized and needed to be replaced. They also indicated possible AWD differential damage but not able to confirm as car is not currently drivable. 10yr/100,000 powertrain warranty not honored as we were not the original owners. Hyundai offered to cover 65% of engine cost (good will offer), but we are required to pay at least $8,100 of the engine repairs (dealer verbal quote) plus any cost related to differential repairs needed. Est 3 months to complete engine replacement and stated zero warranty on the replacement engine. As of Jan 29, 2022 still no update from dealership as to when car will be available.

Engine
Filed Jan 28, 2022VA

I was driving on the highway and my car started losing power, I navigated off the exit ramp and the car shut off and would not turn back on. There was no warning whatsoever. No lights, no smoke, no noises, etc. Our engine has to be replaced at 77,000 miles. The dealership is putting the cost on us for replacement. I have seen reports that Hyundai engines are notorious for failure. I read an article that said many recalls involved manufacturing defects that stopped oil from flowing through the engine block. This needs to be investigated. This is absolutley ridiculous. I had my 2 kids in the car and this was very scary and dangerous.

Fuel/Propulsion System
Filed Jan 27, 2022IN

Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →