I purchased a 2017 Hyundai Santa Fe June 2021 Upon completion of my oil change 12/1 I was told there was a oil leak and the oil wasn't going to stay in, I drove home under 20mph because my engine wouldn't allow me to go any faster. The next day it was towed to a Hyundai dealership close to home, Hyundai denied the first claim because they said it was the oil change companies fault. I then called the warranty company and the adjuster came out examined the car he found out that wasn't the case, it was internal damage cause by the manufacturer. Botls came loose that cracked something and metal chips got into my engine. My extended warranty denied covering it because it wasn't basic engine failure it was cause by the production of the vehicle and the faulty bolts that internally damage itself. I resubmitted the claim to Hyundai for repairs since we know now it wasnt outside negligence and the extended warranty company wasn't going to cover it. The advisor told me the second claim was denied as well , after speaking to the consumer affairs department myself they still denied having any part and the faulty engine. I'm in a Facebook community group and these people are going through this daily with Hyundai they are putting bad engines in cars once the original owner finds out they're trading them in and the second owner buys them in the car fails we aren't covered under the powertrain warranty because it only applies to the first owner. Hyundai is ripping people off and stealing our
2017 Hyundai Santa FE complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
My Santa Fe’s verified oil consumption by the dealership is 5 qts every 3148 miles. I was told the oil consumption rate is within specification. I’ve had 3 oil consumption tests done, had pistons soaked and cleaned over 24 hour period, injectors cleaned, and had the engine cleaned with BG engine cleaner. There is black soot coming out the tailpipe, and no power when accelerating. I’m concerned the vehicle will fail while I’m driving and cause an accident. I have contacted Hyundai Customer Service and have a case number. I’m unable to get Hyundai to repair or replace this engine. Thank you for your assistance.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35mph when the vehicle stalled and white smoke was emitting from the tailpipes. The vehicle was unable to be restarted. The contact stated check engine malfunction indicator light warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing high-pressure fuel lines replaced but was not repaired. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 100,000.
Engine starting acting up and consuming oil. Engine light came on @ 107000 miles. I'm first owner and have warranty until 150000. Need a whole new engine and have taken care of my vehicle since day one. My father is a mechanic and has taught us since we were little you have to take care of your maintenance and car. They are saying it was not taken care of and is normal wear and tear. One cylinder just does not go out. It would be all the cylinder misfiring at once. Mistreated as a women and also military family. No loaner offer and still waiting to see what will happen to my car since middle of December. I have all oil change records and maintenance done. I keep reports.
Driving started to smoke pulled over check oil full stick had a mechanic check the car said the engine has locked up
Motor was using way too much oil between engine oil changes. The vehicle only had 76,000 miles on it. My wife was driving to work when it stopped working. My mechanic said Hyundai was aware of poor engines. My wife was driving it and engine stopped working. Now have to replace the motor.
I was driving on the interstate with my 2 kids in the car and my car started losing power. I was able to coast off the exit and the car died. No warning lights, no smoke, no noises, nothing. The engine seized up. We provided maintenance records but Hyundai is denying its their fault or a faulty engine. They quoted us $18,000 for new engine
On Oct. 25, 2021 my family and I were returning from a day trip. I stopped to re-fuel my car and when I got out the engine was making a horrible noise. No lights came on, nothing indicated any kind of issue. I asked my husband and he said it is the engine and told me to turn the car off. We pushed the car to a safe space and took an Uber home. The following day I had the vehicle towed to the local Hyundai dealership. Within a few days I was told the vehicle failed a rod bearing test and that it was being submitted to Hyundai for review and hopeful assistance with replacement because the engine was done. It was indicated that because I had the larger engine and there were no recalls on that one it wasn't likely Hyundai would help but it was worth a shot to try. It took several weeks but Hyundai finally responded and said they would not assist. I was advised by the dealership to file my own claim and argue so I did. It took over a month to get a response from Hyundai despite multiple calls from me and Hyundai basically told me I was on my own. So, I have a blown engine in a vehicle I owe over $16,000 on that only has 103,000 miles. I have taken appropriate care of the vehicle and it has NEVER run low on oil. This is a catastrophic failure with no recourse. Hyundai does not make the engine any longer (gee I wonder why? ) and a remanufactured engine with a 1 year warranty will cost me between $8,000 and $11,000. I have been told by every junk yard within a 200 mile radius that th
I have a 2017 Hyundai Santa FE Sport 2.4 Liter engine. On December 16th at 3am i was on the highway and the gas would not go above 65mph after i herd a clunk, but i did not hit anything in the road. 4 miles after that it started slowing down with all the warning lights going off. 3 miles after that off the highway onto a city street and 4 miles away from home the vehicle made a sudden down shift (it seemed) started to slow down after a sound of my engine clinking and sounded as some parts fell off. A half mile away from home it slowed to a walking pace and shut down. I looked under the vehicle, oil was everywhere, i looked under the hood and seen the same thing. After a half mile tow my mechanic of 12 years who inspects the vehicle and does all the repairs and oil changes three to four times a year stated the pins and rods under the engine fell apart and blew a hole in the bottom of the engine. My mechanic T.J.Burns at Burns Automotive, CarMax mechanic and Precision Auto all in Greenville, South Carolina said the 2.4 Liter engines from this manufacturer are known for blowing out and dying after 100,000 miles regardless of proper maintenance and this IS a a manufacturer's defect in their professional opinion.
Excessive build up of sludge, even with proper maintenance.
The engine had a catastrophic failure due to bearing failure with no advanced warning lights. The issue occurred while accelerating to merge into highway traffic. The engine had an immediate drop in power and produced a searing grinding noise. The drop in power forced my speed from 55 to 35 mph in a matter of secondS. I had to negotiate across 3 lanes of traffic in order to exit the highway to find a safe stop to contact roadside assistance. Some smoke was coming from the engine but no fire. Prior to the incident, the vehicle had been driven <3 miles in local stop/go traffic from a cold start. Roadside assistance towed to local Grayson Hyundai Dealer who inspected the engine and determined the bearing failure within two days. The check engine light came on at the same instance as the engine failure. There was no advanced warning even though Hyundai performed a recall that updated software to specifically detect and alert to potential failure. Car is still awaiting warranty repairs by dealer. Dealer will not provide any written details to me or provide any cost or timeline estimates for the repair. While the failure occurred within the manufacturer’s 5 year/60K mile warranty, the warranty has now expired in the 5 months it has been waiting to be repaired.
We consistently had issues with losing power on turns. My wife questioned Hyundai many times. They took it for a test drive and said they could not duplicate the issue and that they did not receive any complaints from anyone. We believed them until I saw many complaints on various websites including this site. Then the major issue occurred. I was merging onto an interstate making a big right hand loop and while I was in the middle of the right turn loop, the car lost power and then it did not come back. I had multiple cars behind me and many on the highway with nowhere to pull over. Top speed was 45 mph. It turned out to be a blown Turbo. The car is under warranty. That was in July of 2021. It is now December 2021 and I still do not have my car with no idea of when it will be fixed. After telling us they would have the part in August (which didn't happen) then September (which didn't happen) then November (which again did not happen) they said they didn't even show a ship order any longer for the part. We were told to call customer affairs. I called them on 11/22 and again on 12/8 - still no one is calling back. I'm stuck driving a small car while I'm paying for an SUV that no one will give any feedback. There were many cars at the dealer lot which appeared to be the same issue - same model. This has to qualify for the lemon law. The loss of power suddenly is extremely dangerous so if you have one, be careful.
The owner had just left the driveway and was driving up the neighborhood block at low speed in the vehicle when another driver motioned that there was a problem with the car, pointing at the driver's side wheel well. The owner immediately pulled to the curb, exited the vehicle, and saw smoke pouring from the vehicle. Grabbed purse and moved a safe distance away. Spontaneously the car caught fire under the engine before the fire truck arrived 8 minutes later. Huge flames shooting from under the hood were captured on both video and photos. The car is a total loss. Had been well maintained.
Car loses power when taking off and turning either direction, like when you are getting out into traffic. Very dangerous. Just when you need to accelerate it looses power for a few seconds. Traction control light comes on each time, very briefly. Happens at random times, so it is hard to duplicate and trouble shoot. Service Dept says even if it is a known problem, Hyundai will not fix (still in warranty) unless they can duplicate problem ON MY CAR! And they will charge $150 if it doesn't happen for them.
When making a sharp right turn and accelerating the car hesitates then catches and accelerates suddenly. It can be very scary when trying to turn onto a busy road. The issue is repeatable.
While driving the vehicle on a major city street at approximately 40 mph the stopped running not allowing me to move out of the roadway and almost rear ended by another vehicle. The vehicle was moved out of the road way and towed to my residence. It was found that the check engine light showed code P0014 and P0024 crank shaft issues which caused the vehicle engine to lose power. Vehicle was taken to dealer ship and manufacture was contacted. Note that there had been a prior recall for engine and crank shaft issues. Manufacture advised that the vehicle was out of warranty and that the VIN number was not part of the recall. Manufacture was not willing to take any other action to resolve the problem with the engine issues.
Dealership suspects "Rod Bearing Failure" due to knocking, loss of power and metal flakes in oil. Just 400 miles before oil was changed at dealership with no mention of issue. Technician claimed it just didn't happen, its been going on for some time. There is no mention in any service history of 4 years between the 2 dealers that it was happening. Total engine failure will happen (engine will seize). It matches the recall done in November 2017, #168 by Hyundai on a "certain" Santa Fe with the 3.3L engines. If the engine seized while driving, it could have caused an accident. Hyundai Corporate said I was the 2nd owner, warranty ended at 60,000 miles... I am owed nothing. No warning light or knocking happened until the afternoon of 8/9/21. Then the dealership took possession at 1st available date 2 days later and inspected it.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that upon turning the steering wheel in either direction, the steering wheel would remain seized in the turning position without warning. The contact stated that he manually adjusted the steering wheel to prevent the steering wheel from remaining seized in the turned position. The contact had taken the vehicle to a dealer and an independent mechanic where the steering wheel was realigned; however, the failure returned after each repair. Brown-Daub Hyundai (3901 Hecktown Rd, Easton, PA 18045) was also notified of the failure but was unable to schedule an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.
Had oil changed on June30 2021 and on July 3 2021 the engine seized without oil in it. Had it towed to St. Augustine Hyundai and put a claim for replacement engine and Hyundai denied fixing it 3 months later with no explanation. Anyone I talked to in Hyundai Corporate they couldn't tell me why it was denied. This is the only vehicle we have and now we have no vehicle to drive.
This is a Santa Fe Ultimate AWD with the 3.3 l engine. We were driving home and in our neighborhood when the car suddenly stopped with no warning. We had it towed to a local shop and were told the engine had completely seized and needs to be replaced. It was not low on oil and has been regularly maintained. Only 60,000 miles.
Even though my check engine light wasn’t on my vehicle began to stall while I was merging on a major highway. A mile later the car began to smoke from behind made a weird noise and it completely stopped. Me and my 7 yr old stayed stranded on the shoulder of a highway while semis whizzed by at 80 mph. Called roadside assistance but no longer covered so couldn’t be helped while me and my families life was in danger. Case manager at the national office rude unsympathetic and hung up on me. My car is still with the dealer even though it is under warranty and has been with the dealer since September 8,2021 every time I call they give me the run around as I pay $1200 for a rental because they refuse to provide me with one.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 50 MPH, the vehicle loss power. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had seized. The vehicle was towed to the dealer where they confirmed the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while operating the vehicle, a knocking noise was present coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine bearings had failed, and metal particles were discovered in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 74,400.
The engine warning light came on and Oil leak from engine, I have taken the vehicle to the dealership and they thought it was an oil cap plug not put in correctly, they put it back in back in July 2021. But oil leak still happen and the engine warning light keeps turn on. Every day i have to check oil level to make sure it not go below the minimum and I keep on adding oil. I have go to the dealership and they unable to help me. I made repair issues know to them, and schedule several appointments and they keep cancel it, they say at this time they do not take any serious engine issues. The last appointment was made on August for September 4, and the Huyndai auto repair center cancel the day before, say that i have to find other repair shop to work on my engine problem. My car buy in October 2016, and currently sit at under 41,000 miles. The Engine warning light came up back in June 2021.
The engine in our 2017 Hyundai Santa Fe SE 3.3L V6 has always had problems with lag/ hesitation when accelerating from a stop from the very beginning of ownership (first owner). This was always dismissed by Hyundai's mechanics as not actually existing, although it did lag constantly. I know many other have reported similar issues so, I include this only that it could potentially be an early sign of a manufacturers defect leading to larger problems later? Now, we regularly change the oil in our Santa Fe and have never seen a single warning light outside of tire pressure warnings. But on 7/29/21, with our vehicle just out of warranty at 112k miles, while accelerating to freeway speed from an on ramp at 60 mph multiple warning lights came and at the same time there was a very large bang from the engine and a large amount of smoke came from under the hood, enough to seriously affect the vision of drivers behind me. There was a very rapid lose of speed and I also observed things falling from the vehicle in the rearview. I luckily managed the vehicle to the shoulder and quickly got out. I thought vehicle was on fire, it may have been, the smoke kept up for 5-10 minutes. At this point the car would not start or run and a large pool of oil and or coolant formed underneath. It was towed to a Hyundai dealer and the prognosis was a broken connecting rod that had blew a large maybe 5" diameter hole through the bottom of the engine. And now, despite providing proof of recent oil changes,
The engine lite came on, there was a lost of acceleration, the vehicle stalled when slowing down for a stop light or stop sign, There was a ping noise evident with the engine. I didnt trust the vehicle had it towed to the mechanic. The mechanic noted you have only two quarts of oil in the engine. This mechanic performed all routine maintenance, rotations, oil changes, checking fluids etc. There were no signs of oil leaks and or burning of oil with the exhaust. I then sent the car to the dealership for their own review. They confirmed the engine failure and the ping noise was the rod due to lack of oil. The dealership files a claim with Hyundai #PA102790, the claim was denied and still has not provided a reason for the oil loss which was the reason for the failure of the engine. There were no indicator lights noting low oil pressure or the engine is overheating, the engine lite came on in the morning and just like in A MANNER OF COUPLE OF HRS the engine started the symptoms noted above. The dealer ship gave Hyundai's complaint line, but after reading the problems associated with the Engines with the sante fe what is the point to call them?
Engine made a loud pinging noise. No warning lights appeared. I had it towed to dealer and they said that metal shavings were in the oil and the engine is shot and needs to be replaced. Car had 95,400 miles. Hyundai denied warranty because I was second owner after ignoring me for approximately one month and they never did reply to me directly, only to the dealer. How can so many Hyundai engines not last for over 100,000 miles?
Took 2017 Sante Fe to dealer for a oil change and to look into an intermittent hard shift from a stop. During test drive dealer stated car engine warning light came on and vehicle stalled, mechanic was able to steer vehicle to side of road, vehicle would not restart, after several hours they informed me that engine had seized and would need to be replaced.
As I was driving on the freeway, I heard something that sounded like a bomb go off overhead. I safely pulled over and discovered that my panoramic sunroof had exploded. There were no other vehicles nearby that could have kicked up anything, especially because it was directly overhead. Thankfully I had the interior closed, but if it had been opened myself along with my 4 passengers (three who are young children) would have been covered in glass shards not to mention I could have ran into the wall or something else. Upon investigation, this is a known issue with Hyundai sunroofs. I have not yet been able to have anyone inspect it since it is Sunday. There were no warnings at all that this was going to happen.
We were driving on a highway at normal highway speeds around 10:15pm. There was some light rain and some lightning in the area. Out of nowhere our panoramic sunroof on our 2017 Hyundai Santa Fe just exploded. There were no cars/trucks in front of us that kicked up any debris that could have caused this. It just shattered and the sound was deafening, it sounded like an explosion and for a quick second I thought we were getting shot at until I observed that no other glass in the car was broken so at that point I knew it was the panoramic sunroof.
Broken cam shaft lifter arm caused engine to stall and break down
The contact owns a 2017 Hyundai Santa Fe. The contact stated while his wife was driving and approaching a red traffic light, the light turned green and the driver depressed the accelerator pedal and the vehicle started shaking abnormally and loss motive power, and stalled without warning. The driver attempted to restart the vehicle, but the vehicle would not restart. The contact arrived at the scene and attempted to jump-start the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the failure as bearing failure which caused the shaking and stalling of the vehicle. The vehicle was not repaired due to the cost of the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Location: Apartment complex , driveway This morning I went to drop off my son at my parents place and when I made a U turn to turn around, the car accelerated on it’s own, I stepped on the brakes and it was too late, I hit the neighbors car on the corner and my right tire was on top of the sidewalk. Keep in mind the speed limit in the apartment complex is 5mph. I was going at 6mph and when the car accelerated it felt like if it was going 20mph! I bought my car last year on August 2020, since then my car has been giving signs of hesitations on the acceleration but never would of thought my car would actually drive off on its own. I have a 1yr old son and after this accident happen I don’t feel safe driving my car at all or even trust it at this point, I don’t want to be driving and it happens again and it could be worse.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle stalled with no warning lights illuminated. The contact also stated that the vehicle had been stalling from the time of purchase when making a right or left turn. The vehicle was taken to the dealer but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,000.
The engine is consuming oil. After 1500 miles since my last oil change the oil DOES NOT show up on the oil stick. I have bought 3 brand new Hyundai Santa Fe's and 1 used Sonata, and NEVER had problems, except for my 2017 Santa Fe Sport, which I purchased at Dondelinger Hyundai in Baxter, Minnesota. I have also had to replace the backup camera. I have been to this dealer 4 times with no resolve! Please help!!
Smelled smoke at a stop light. Continued when light turned green. Pulled over about 30 car lengths later because smoke was coming in the vents. Jumped out of car and ran. Within 2 minutes, entire front engine was completely engulfed in flames. No indicator light came on before. Car was driving perfect.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at various speeds, the check engine warning light illuminated and the vehicle shifted into limp mode, causing the speed to be reduced to 20 mph. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic was unable to retrieve a fault code. Additionally, while driving at speeds above 60 mph, the 2nd-row captain seats shook and vibrated abnormally. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
VEHICLE BEGAN BURNING THROUGH 3-4 QUARTZ OF OIL EVERY 1,000 MILES AFTER VEHICLE GOT CLOSE TO 75K MILES. WHEN THE ISSUE FIRST BEGAN, THE CAUSE WAS UNKNOWN. AFTER RUNNING MULTIPLE OIL CONSUMPTION TESTS, IT IS NOW BELIEVED TO BE AN ENGINE DEFICIENCY.
CAR STARTED TO WHINE WHEN STARTED, THEN I WAS AT ABOUT 30 MPH IT MADE A HIGH PING NOISE LIKE SOMETHING FELL OUT AND THE CAR SHUT OFF, NEVER STARTED AGAIN, MECHANIC SAID ENGINE BLOWN
LET ME SAY MY HYUNDAI SANTA FE LIMITED ULTIMATE 3.3L AWD IS A VERY GOOD AND RELIABLE VEHICLE NEVER HAD ANY ISSUES OR PROBLEMS. ALWAYS KEPT IT MAINTAINED. WELL ABOUT A MONTH AGO I HAPPEN TO START MY HYUNDAI WITH THE DOOR OPEN AND I HEARD A SOUND JUST FOR A FEW SECONDS. THE SOUND OF A ENGINE LOW ON OIL WHAT COULD NOT BELIEVE IT, IT CAN'T BE. SO I CHECKED IT AND SURE ENOUGH IT NEEDED OIL, DUMBFOUNDED NO OIL PUDDLES ANYWHERE ON THE GROUND I WAS KINDA IN SHOCK THIS HAS NEVER HAPPENED DIDN'T NEED TO WORRY ABOUT THAT ITS NEVER LEAKED OIL AND NONE OF THE GENTLEMEN THAT CHANGES THE OIL NEVER SAID ANYTHING OIL ABOUT THE OIL BEING LOW OR OIL ON THE ENGINE. SO I FOUND OUT WHAT KINDA OF OIL IT TOOK AND PUT ABOUT 3 1/2 QUARTERS. OK ALL BETTER BUT STILL WONDERING HOW THAT HAPPEND JUST RECENTLY HAD THE OIL CHANGED. WELL THE NEXT MORNING I HAD TO DRIVE TO SAN DIEGO FROM LONG BEACH CHECKED OIL OK NO PROBLEM ALL GOOD. SO IM ON THE FREEWAY DRIVING THROU OCEANSIDE CAMP PENDLETON AND WAS GETTING HUNGRY SO THE FIRST EXIT AFTER DRIVING THROUGH OCEANSIDE I WAS GOING TO STOP AND GET SOMETHING MIND YOU NO LIGHTS NO SMELLS NO SMOKE. SO I STARTED TO EXIT STILL EVERYTHING JUST FINE AND WHEN I SLOWED DOWN COMING TO THE LIGHT THE ENGINE STALLED AGAIN NO SMOKE NO LIGHTS NO SMELLS. I WAS VERY SUPRISED I TRIED TO START IT AND NOTHING TRIED AGAIN AND NOTHING. SO I CALLED AAA THEY LOOKED AT IT AND DIDN'T SEE ANYTHING WRONG BUT WOULD NOT START. SO I HAD THEM TAKE IT ON A FLAT BED TO HYUNDAI HARBOR OFF OF CHERRY W
MULTIPLE COMPLAINTS ABOUT THE ENGINE STALLING WHILE DRIVING AT DIFFERENT SPEEDS CAUSING VERY DANGEROUS SITUATIONS THE VEHICLE LOOSES POWER STEERING AND PROPER BRAKING MINE HAS DONE THIS ONCE SO FAR AND I HAVE SEEN MULTIPLE COMPLAINTS ONLINE OF THE SAME THIS HAPPENING TO OTHERS WHO OWN THE SAME YEAR MAKE MODEL OF THE VEHICLE
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS INTENDED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PARKWAY HYUNDAI LOCATED AT 5920 MARKET ST A, WILMINGTON, NC 28405 BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
BOUGHT HYUNDAI SANTE FE SPORT 2017 36,871 MILES ON 09-23-2019 DEALERSHIP OIL CHANGE 03-06-20 MILES 41104 DEALERSHIP OIL CHANGE, 03-03-21 MILES 47409 OIL VERY LOW AND DARK IN COLOR. DEALERSHIP REQUESTING OIL CONSUMPTION TEST EVERY 1000 MILES, 04-01-21 1.5 QUARTS LOW. I HAVE TO DO 2 MORE TEST, THIS IS A SKIRT AROUND THE PROBLEM, AND AN ENGINE FLUSH FOR SLUDGE, MORE SKIRTING THE PROBLEM. MY WARRANTY EXPIRES IN 6 WEEKS!
OK FROM THE START FIRST LET ME STATE IVE NEVER HAD ANY PROBLEMS WHAT SO EVER WITH MY 2017 HYUNDAI SANTA FE LIMITED ULTIMATE 3.3L AWD NONE NOTHING SO THIS WAS VERY STRANGE BECAUSE IVE ALWAYS MAINTAINED THE VEHICLE OIL CHANGES EVERY 3000 MILES EVERYTHING. SO HERE WE GO ONE AFTERNOON ABOUT A MONTH AGO I JUST HAPPENED TO START MY HYUNDAI WITH THE DOOR OPEN AND WHEN I STARTED IT I HEARD A SOUND FOR LIKE 2 SECONDS. THE SOUND OF AN ENGINE THAT WAS LOW OF OIL THAT TAP TAP TAP I REALLY COULD NOT BELIEVE THAT I JUST HEARD THAT I MEAN REALLY COULD NOT BELIEVE IT, IT DOESN'T LEAK ANYTHING ITS NEVER DID THAT BEFORE. WHEN I GET THE OIL CHANGED THEY DON'T SAY IT WAS LOW ON OIL SO I'M VERY DUMBFOUNDED AT THIS POINT THEIRS NO OIL ON THE GROUND WERE IT GETS PARKED SO I DON'T KNOW WHY IT DID THAT. SO I CHECK THE OIL AND SURE ENOUGH IT'S LOW SO I FIND OUT WHAT KIND OF OIL IT TAKES AND PUT 1 AND THEN 2 AND FINALLY 3 KINDA WOUNDERING AND KINDA IN SHOCK SO TO SPEAK. WELL THE NEXT DAY I CHECKED THE OIL AND IT WAS STILL WERE ITVSHOULD BE AND HAD TO DRIVE TO SAN DIEGO FROM LONG BEACH WERE I LIVE AND IT'S NOT THE FIRST TIME I'VE MADE THIS DRIVE MIND YOU. SO IM OFF NO LIGHTS ON DASH NO SMELLS NO NOISES O SMOKE THINKING COOL SO AFTER PASSING THROU OCEANSIDE I THOUGHT I'D GET SOMETHING TO EAT SO I DECIDED TO TAKE THE FIRST EXIT AFTER OCEANSIDE CAMP PENDLETON SO I GET OFF AND BEFORE I STOP FOR THE LIGHT THE VEHICLE STALLS WHAT THE THIS HAS NEVER HAPPENED BEFORE NOT THINKING ANYTHING BAD BECAUSE AGAIN NO LI
VEHICLE ACCELERATES VERY SLUGGISHLY ON TAKE OFF & IS VERY UNRESPONSIVE UNDER LOAD LIKE GOING UP A HILL.
I OWN A HYUNDAI 2017 SANTA FE. I, MY HUSBAND, AND MY DAUGHTER ARE EXPERIENCING (FROM THE TIME OF PURCHASE & REPORTED TO THE HYUNDAI DEALER) A SERIOUS & DANGEROUS LAG WITH ACCELERATION. THIS HAS HAPPENED NUMEROUS TIMES, THE CAR HESITATES BADLY WHEN COMING OUT OF TURNS AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT IS VERY DANGEROUS WHEN PULLING INTO TRAFFIC AND APPEARS TO BE GETTING MORE FREQUENT. I HAVE FOUND SEVERAL FORUMS REPORTING THE SAME ISSUES. WILL HYUNDAI FIX THIS ISSUE?
NOTICED A KNOCKING SOUND IN THE CAR. THOUGHT SOMETHING WAS LOOSE. NO WARNING LIGHTS TO INDICATE AN ISSUE. THE CAR STALLED WHILE DRIVING DOWN LOCAL STREETS AS THE CAR WAS DECELERATING. AS LONG AS THE GAS PEDAL WAS PUMPED THE CAR CONTINUED TO STAY ENGAGED. CAR TAKEN TO MECHANIC BY TOW. THE CAR WAS DOWN 3.5 QUARTS OF OIL. WAS OVERDUE BY APPROXIMATELY 1000 MILES BASED ON THE RECOMMENDATION OF HYUNDAI MANUAL.
VEHICLE HAS 57,000 MILES, I WAS DRIVING DOWN THE HIGHWAY AND THE ENGINE LOST POWER AND WOULD NOT ACCELERATE OVER 40. I STOPPED AT GAS STATION AND FILLED UP. WHEN I STARTED THE CAR AGAIN IT SEEMED OK, GOT BACK ON THE EXPRESSWAY AND HEARD A LOUD NOISE AND ENGINE STOPPED. HAD VEHICLE TOWED TO DEALERSHIP AND THEY SAID THE ENGINE IS BLOWN AND IT NEEDS A NEW ENGINE. ONLY HAS 57,000 MILES SO SHOULD BE UNDER WARRANTY. DEALER GAVE ME A LOANER AND I DROVE HOME..CAR DIED IN MICHIGAN, THEY TOWED THE CAR TO GREENBAY WISCONSIN TO THE NEAREST DEALER, AND I LIVE IN CHICAGO. THE DEALER CALLED A FEW DAYS LATER AND ASKED FOR ALL OIL CHANGE DOCUMENTATION.. MOST OF IT WAS IN GLOVE BOX WHICH THEY FOUND, HAD OIL CHANGED AT HYUNDAI DEALER IN ILLINOIS IN MARCH OF 2020 RIGHT AS PANDEMIC STARTED , CAR HAD 45,383 MILES AT THAT TIME. DEALER DID NOT USE SYNTHETIC OIL ACCORDING TO RECEIPT WHICH IS STRANGE BECAUSE MANUFACTURER REQUIRES SYNTHETIC. COULD NOT A MORE RECENT RECEIPT BUT DID HAVE OIL CHANGE ONE MORE TIME ABOUT 6 MONTHS LATER, AGAIN DURING PANDEMIC. DEALER SAID THAT OIL LOOKED SLUDGEY AND THEY DENIED THE WARRANTY CLAIM FOR THE CAR. THEY BILLED HYUNDAI 18,000 TO PUT A NEW ENGINE IN MY VEHICLE AND HYUNDAI DENIED THE CLAIM. DEALER SAID HE WOULD PUT A USED ENGINE IN THE VEHICLE FOR $7,920.00 WITH A 1 YR WARRANTY. WE DECLINED AND THE DEALERSHIP SAID THEY WOULD NOW CHARGE US FOR THE TOW AND 30.00 A DAY FOR USE OF THE LOANER. WE LIVE 200 MILES FROM THE DEALERSHIP. THEY ASKED US TO RETURN THE VEHICLE OR T
15 MILES FROM HOME IN LUVERNE, AL 36049 ON 2/1/2021, ENGINE LIGHT CAME ON AND ENGINE SOUNDED LIKE A MIS-FIRE. HAD OIL CHANGED AT HUFFINES HYUNDAI, PLANO, TX ON 1/25/2021 AND THEY DID A RECALL OF A 2ND ECM UPDATE OF SOFTWARE. EMPTIED SUV OUT ON 2/2, WENT TO BACKUP ON 2/3 AND WHITE SMOKE POUR OUT OF EXHAUST. TRIED TO DRIVE TO MITCHELL HYUNDAI ENTERPRISE, AL, VEHICLE DIED, HAD TO HAVE IT TOWED TO SHOP. JUST FOUND OUT TODAY THAT MY VEHICLE WAS PART OF THE RECALL AND THAT I SHOULD HAVE BEEN SENT DOCUMENTATION ABOUT THE ENGINE ISSUE. TO DATE WE HAVE NOT RECEIVED ANYTHING ABOUT IT. ACCORDING TO WHAT I READ IN THE LETTER, MY VEHICLE IS NOT COVERED UNDER THE RECALL. THE DEALERSHIP SAYS IT IS COVERED, BUT THEY HAVE TO WAIT FOR THE COMPANY TO MAKE UP IT'S MIND. THE RECALL MAY NEED TO BE EXPANDED, MY VEHICLE IS THE 2017 HYUNDAI SANTA FE SPORT 2.0T ULTIMATE.
I AM HAVING TO GET AN OIL CONSUMPTION EVERY 1000 MILES WHICH HAS ME CONCERNED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →