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2015 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Engine
Filed Dec 24, 2022MD

While I was driving, the car began to jerk and stall and the check engine light came on. I was able to drive about 3 more blocks then the car cut completely off. The car cut off in the middle of the street with myself and my children inside. We had to walk home and send for a tow truck. My car only had 78,000 miles. This same thing happened with my 2013 Sonata a few years ago. There seems to be a pattern of the motors cutting off while driving. This has caused loss of control of the car and the inability to steer or move the vehicle.

Engine
Filed Dec 19, 2022TX

Driving on a busy, 4-lane street, approaching intersection with larger road (ref: speed limits 40 & 50, respectively). Vehicle suddenly, without warning (normal temp gauge, oil pressure, etc.; check engine light off) lost all ability to accelerate. Narrowly avoided being rear-ended as a car attempted to accelerate while changing lanes. Moving with urgency (2 babies in car-seats at rear, wife at passenger, busy road with some blind spots), I put hazards on, shut the engine off, restarted, and attempted to drive. No response, still no CEL indication. 2nd attempt, shut engine off, restarted, this time shifted to low gear. Able to accelerate up to ~5-10mph and signaling to approaching vehicles with arms through window, we were able to get to a parking lot and called a tow truck. Scary situation to have zero acceleration suddenly with babies in the back on a busy street with blind spots. Towed to a certified Hyundai dealership. Been >5 months now, never received formal diagnosis (however, rec'd quote to replace the engine ILO written cause of failure--odd). Rec'd pics of the engine, told by non-technical service liaison issue was "head got stuck open, during combustion cycle, engine was burned up". This presents identical to previous Hyundai recall RE: failing connecting rod bearing(s) & oil consumption. Upon inspection, motor oil presented: (1) low & (2) copper tinted + fine silver-colored metal shavings--indicative of issue for which Hyundai Theta engine was recalled. Dealer ult

Engine
Filed Nov 17, 2022NC

My engine blew after owning it for 16 months. I couldn’t find all of my oil change receipts so my warranty denied it. So I started digging and found there’s so many other people with 2015 Santa Fe’s with blown engines. I took care of my car and have never had any issues with my cars before. I started speaking to others who have the same issues as me. The 2015 Hyundai Santa Fe sport engine was recalled. i was driving to a repair shop with rhe only indication of an issue was an off engine noise then all of a sudden my engine blew and went into limp mode. At some point the amount of people I have seen with a blown engine should be an indication that’s it’s the engine not the driver.

Engine
Filed Nov 10, 2022TN

I bought a Santa Fe Sport made by Hyundai Theta Engine Settlement Ext Warranty on March 18, 2022. Also, I did the maintenance and changed the oil after about three months. On August 29, my vehicle shut off while driving without any alarm and did not start again. Imagine what a severe accident may happen to me; thankfully, no one was injured. I towed the car to the Hyundai Wolfchase dealership, in Cordova, TN, and they set an appointment for October 20, 2022. After waiting 50 days, I towed it again there, and their inspections showed the engine seized, and the estimation for repair is $8,200.00. I contacted Hyundai's customer care to use the vehicle warranty that can recall the engine for a vehicle less than ten years old. But they declined my request due to Campaign 953 software that should be installed in my car!!! I did not know about it, and it was not my fault that this car did not have this alarm system.

Engine
Filed Nov 9, 2022OH

I was driving on highway and my car lost power and went into limp mode and check engine light started blinking on and off. I was driving about 60 to 65 miles a hour and it went to 25 mph with no warning. We have taken care of our car with regular oil changes at every 3,000 to 3,500 miles. We checked oil and it was 3 quarts low for the second time in between oil changes with NO WARNING LIGHTS coming on but that was a month ago. I was told that losing oil is common for these motors by Valvoline instant oil change and a private mechanic. I'm not sure what to do and after reading about all these other motors doing same thing I'm really scared and we are not financially able to fix this and we have a payment on it for 2 more years. It seems like all these motors are having same issue around same milage. I am not sure why something isn't being done to help us.

Engine
Filed Nov 8, 2022WA

Sudden loss of power and ability to accelerate on the freeway, which was caused by a failure of the Engine Timing System. This is concerning since we had engine failure on our previous Hyundai ( a Sonata). This model of the Santa Fe isn't listed under that recall.

Engine
Filed Oct 15, 2022IA

1. Tranny went out at 115,00 miles. 02/22. Replaced $2400.00. 2. Engine went out, 125,000. 10/22. Yet to be fixed. MANY 2.4L HAVE DONE THIS.

Power Train
Filed Oct 14, 2022TX

This vehicle is an All Wheel Drive. While approaching an intersection right before coming to a stop the vehicle's rear differential locked up. Attempted several times but the vehicle would not move forward. The vehicle would drive forward but would move in reverse. I drove the car in reverse back to the house. We lifter the car and the rear differential lock while moving forward but works moving backwards. My wife is afraid that even if they fix this issue what if its a defect and the rear axel locks up at higher speeds the outcome would be different.

Engine
Filed Oct 14, 2022120,000 milesFL

The contact owns a 2015 Hyundai Santa Fe. The contact stated while driving at approximately 45 MPH, the engine started making an abnormal sound. The contact stated no warning light was illuminated. The contact pulled off the roadway and stopped the engine and had the vehicle towed to a dealer. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the rod bearing was damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V568000 (Engine). The failure mileage was approximately 120,000.

Fuel/Propulsion System
Filed Sep 20, 2022TN

Engine replaced during recall 10 months prior. New fuel line on new engine begins leaking fuel onto exhaust vehicle smoking no warning lights or indicators

Unknown or Other
Filed Aug 29, 2022OH

Was driving and it just quit with smell from under hood

Engine
Filed Aug 21, 2022NY

Was driving like normal all of a sudden engine started loosing power and than started hearing grinding noise. Than engine overheated than RPM died brakes failed and slowly my car stopped in incline I was able to dodge a serious collision by taking safety precaution . Than my car did not start. Turns out engines has been seized due to mechanical failures in my engine. I performed oil change regularly and coolant was perfectly filled. There was no negligence from our end as a driver. My vehicle had 98k miles which was mentioned on Hyundai warranty that it's Powertrain warranty coverage is valid for 100k miles. I was denied my warranty because they mentioned I'm not a primary owner. How does a secondary owner affect this warranty? Secondary owner did not modified the engine to be declined warranty. How did that happen I have serious concern about Hyundai engine.

EngineFire
Filed Aug 15, 2022FL

Premature engine failure due to bearing. Car has oil consumption problem causing a ceased engine. Car stalled going 40 mph under a intersection, managed to pull over and car started fire and smoking. Fire Smothered itself.

Engine
Filed Aug 13, 2022TX

An engine warning light came on. The warning was for crankshaft sensor. With a couple of days the engine stopped while I was on the freeway. Barely made it to the exit s d turned right on the street when it came to a complete stop. Had it towed to Carmax as it was the place I bought it from. They said it was the engine. Took it to Hyundai waited several weeks to find out that they won’t cover it. The car has around 130,000 miles. Hyundai service manager said thos was very similar to the other Hyundai’s that are having engine trouble. The service manager said he tried his best with Hyundai and they are not going to replace the engine.

Engine
Filed Aug 11, 2022WI

My 2015 Santa Fe was known to lose oil between routine changes, and spontaneously increase rpms, and two mechanics were unable to find any reasons for this. While driving home from work, my engine began to knock, smoke, and within minutes seized. I was able to coast to the side of the busy highway, and had to arrange for a tow. Two mechanics stated the bearings were shot, though with routine maintenance and less than 90k miles, they could find no cause. When brought to a Hyundai dealership, they advised there was no warranty and they declined to offer any good faith assistance.

Engine
Filed Aug 10, 2022NY

My engine failed while I was driving with no warning. No lights or system check warnings prior. That day I was driving on a road at 50mph as I was accelerating I started to hear a knocking or sputtering noise, within 6 minutes of the noise starting my engine failed. I was driving at an incline with cars behind and beside me. I lost all engine power, my gas pedal went limp, and my brakes tightened. My engine light, battery light, and oil light came on and my exhaust from the rear was Smokey. Luckily I was able to pull over with out causing an accident. I turned the vehicle off and waited for a tow. My car electronics turn on but the engine will not start. The mechanic it was brought to confirms that the engine needs to be replaced. My 2015 Hyundai Santa Fe limited only has 47,692 miles and was serviced regularly. It had an oil change and passed the NYS inspection Jan 25, 2022 and engine failed August 7, 2022. Many similar issues with other owners of this vehicle, this engine should have been recalled, Hyundai won’t tell me if I’m entitled to the extended warranty coverage from the many lawsuits they’ve had from these vehicles.

Engine
Filed Jul 20, 2022MN

While traveling 75 mph on the freeway, the vehicle began to violently shake. At this time, a warning message appeared that said the vehicle was performing a "system check". Another message then appeared that said to pull off the road and activate the "Blue Link". By this time, I was losing power but was able to maintain control while merging over two lanes of freeway traffic before the vehicle totally died on the side of the road. Losing all power while traveling 75 mph on a freeway created a safety issue for both myself and other drivers. I brought the vehicle to the Hyundai dealership who diagnosed an engine failure due to "misfire on number 2 cylinder, piece of valve missing". The vehicle is available for inspection at the dealership where it has been for 3 months because the manufacturer says the defect is not covered under warranty and I don't have $11,000 to replace the engine.

Engine
Filed Jul 20, 2022WA

Engine bearing rod change, and crank shaft change on 127,000 miles

Engine
Filed Jun 25, 2022MA

Was driving vehicle to get on high way vehicle rpm went to 4,000 an then vehicle shut down dash board lite up like Christmas tree no power had to coast to break down lane put in park an nothing no clicking nothing motor seized up sat for 6 hours waiting for tow truck an now it’s costing me $4,200 dollars out of pocket to have fixed an vehicle is just a hundred miles out of factory power Tran warranty of 100,000 miles is there anything that can be done on this at all thank you in advance..

Engine
Filed Jun 11, 2022MN

While driving, there was a noise coming from the car on acceleration. Had been using cruise control and when canceled cruise, and accelerated- the noise became worse. Car stalled and I was able to get it to the side of the road without incident. Lucky there was no other vehicles on the road at the time. Checked the oil and level was fine and no temp issues indicated. When I tried to restart, an engine light came on the dash. Got the car home by coasting in neutral, it was only 2 blocks. Couldn't get an appt for repair for over a week. Had car towed to a repair shop and they said it was a Variable Valve Timing Solenoid. On first drive after replacing this piece- indicator light came on the dash again. Left the car where it was.

Engine
Filed May 25, 2022FL

On Mothers day 2022 while driving 70 mph on I-295 in FL, my 2015 Hyundai Sante Fe 2.0 Turbo quickly reduced speed down to 38 mph without any warning. I had to quickly cross over 2 lanes of traffic to pull over before my vehicle stopped completely it was then I noticed my check engine light on. After I pull to the side I immediately place my car in park and shut off the engine. My 15 year old son asked what was going on and why did the car smell as if something was burning. This is a huge safety issue and could have caused grave damage had I not acted as quickly as I did. With the reduced speed due to engine failure another vehicle could have slammed in the back of my vehicle and or hitting another car trying to avoid a rear end collision. My car is currently at the Hyundai dealership in Jax FL. I'm realizing there is a safety recall on my vehicle as well as a lot of others. I still don't have my vehicle back and I'm waiting on Hyundai to replace my engine. Hyundai has a backlog of vehicle different models. I loved my car and wouldike it fixed in a timely manner. Hyundai made the car with issues, they have identified their issues with the recalls now they need to take ownership and repair the issues. Something has to be done about unexpected engine stalls and or failure.

Engine
Filed May 23, 2022MI

Daughter was driving vehicle when began hesitating on road and losing power. She also heard knocking sound coming from engine. Concerned she would get rear ended she pulled off to side of road. No engine warning lights. Had vehicle towed to dealership where upon inspection determined total engine failure.

Engine
Filed May 11, 2022194,353 milesMD

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact steered the vehicle off of the roadway safely. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to the residence and then to a dealer. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 194,353.

Unknown or OtherFire
Filed Apr 29, 2022MA

Summer of 2020,my engine needed to be replaced for an unknown reason, that work was done at the Herb Chambers Hyundai service department. On 4/22/2022 my car hesitated to start, it did start, I traveled about 12 miles and my engine light came on. I traveled about 3 more miles and then my car stalled in the middle of the highway, I headed to the breakdown lane very quickly. As soon as I put the car in park, the car started to smoke, I ran down the highway on foot, called 911, I turned around and my car was engulfed in flames. This whole incident went awry very quickly, about 5 minutes. I am writing in as I was offered $16000.00 as a settlement for my vehicle and all losses from Hyundai. My insurance company is offering about $1500.00 more than Hyundai. Hyundai is not even performing an inspection which was not what they communicated initially. I was told an inspection needed to be done prior to any settlement decision. Their is a known recall, I understand, recall #205, which I had not yet been notified of. I want to reiterate that no inspection on Hyundai's part was done to confirm damage/recall issue. At this point I do not have a vehicle and not in a position to buy a new car.

Wheels
Filed Apr 8, 2022FL

It appears to be a problem with all the Hyundai Santa Fe Sport. It has abs, downhill, stability control lights on at the same time. It appears to be wheel speed sensor but they do not know which one. The service manager had said it happens to be a lot of the time the rear sensor that goes out. The service manager made it seem like it happens frequently. When I check online a lot of owners appear to be having the same issue. THREE LIGHTS, ESC, DBC, and ABS warning lights turn on. I am in fear for my life, due the safety on the road if the tires would lose control!

Electrical SystemFire
Filed Apr 6, 2022MA

The car was parked for about 4 hours and suddenly catches fire and reports says it was ABS anti brake system and i got my car burnt. Is there any help Hyundai can assist me.

Suspension
Filed Mar 27, 2022ME

This vehicle has only 25,000 original miles on it, and I am the original owner and bought it new. In separate incidents, several months apart, first the right-front coil spring broke, with a piece falling out and nearly puncturing the right-front tire. Several months later, the same thing happened to the left-front coil spring, with the broken piece damaging a front C-V joint boot. Both incidents occurred without warning and, thankfully, happened at slow speed with no subsequent crash or accident. These failures, however, if they happened at highway speed, could have been disastrous due to causing a punctured tire, or a broken C-V joint, or by making steering/controlling the vehicle difficult. With both failures, the vehicle became hard to steer and the front suspension made loud banging sounds when trying to turn, both of which prompted me to immediately stop and have the vehicle towed. Both of the failed coil springs and associated parts were replaced by my local Hyundai dealership's service department and thy retained the replaced parts after the repairs. Hyundai did not offer to cover these defects, so my 3rd party maintenance agreement and I had to pay 100% of the repair costs.

Unknown or Other
Filed Mar 18, 2022FL

The driver side door latch stopped working. The door cannot be opened from the inside OR the outside. This is a huge safety risk. In an emergency, not being able to exit the vehicle could put the driver and entire car at risk of injury and death. Consider having two child seats in the back, and the child locks active. This leaves one functioning door. And if this mechanism failure is systemic, consider multiple latch failures in conjunction. Multiple passengers would have extreme difficulty exiting the vehicle safely, especially in exigent circumstances.

Engine
Filed Mar 17, 2022KY

I am the 2nd owner of my 2015 Santa Fe Sport 2.0T, having purchased it in June 2018. I had regular oil changes, the last one being done on 1/24/22 at 134K miles. Engine started knocking after that oil change, so I was driving back to the repair shop on 1/25/22 when I was unable to accelerate and I pulled off to the side of the interstate. Some warning lights flashed briefly when the acceleration started, but I wasn't able to see which ones since I was more concerned with pulling safely off the road. Towed to the closest repair shop and they advised that my engine was seized and that Hyundai had an open recall so I needed to take my car to a Hyundai dealership. I had it towed to the dealership right away, where it said for the next 6+ weeks waiting to be inspected. They finally inspected it on 3/10/22 and submitted it to Hyundai for approval to replace the engine. Hyundai came back and asked for maintenance records, which I provided on 3/15/22. Today, 3/17/22, I was told Hyundai denied my claim because I didn't bring my car in for repair as soon as the the recall was issued. I didn't know there was a recall until this happened. The only thing I received in the mail was something about a hood latch problem, but that was a different issue. Once I found out about the recall (after my engine had already seized) I did go online to look up the details and Hyundai's recall specifically said that owners can continue driving their car. So even though I didn't know about the recall, and

Engine
Filed Feb 22, 2022NC

Motor seized no warning no lights no previous issues while driving

Engine
Filed Feb 22, 2022120,000 milesNY

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving at approximately 25 MPH, the vehicle stalled without warning. After the failure, the check engine warning light was illuminated. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

Engine
Filed Feb 8, 2022HI

No warning lights. Had started making a small noise that morning but nothing of concern, sounded like a rock in my tire. Was driving up hill, started struggling, then lost all power, had no brakes, Parts went flying out from under car. Smoke came out from hood. Had no brakes or power. Cars behind me could have been hit by flying parts, left a trail of parts on road. I had my kids in car and if we would have been going down hill I wouldn’t have been able to stop. Had entire engine replaced. Hole in engine block. Piston and and valve pieces on road

Unknown or Other
Filed Feb 5, 2022NC

The navigation/backup camera screen gets stuck on the loading page. This problem began right after the warranty period ended, which appears to be a common complaint on the message boards. When it first became a problem, it eventually would load, but would take approximately 15 minutes. Now, it fails to load at all (just continuously displays "loading"), which renders the backup camera, navigation system, maps, radio, satellite, clock and all associated controls useless. A backup camera is essential for me--I will not drive a car without one, since it a safety concern due to kyphosis. Having the navigation on a large screen (versus my phone or a printed map) is another reason I chose this car. So, not repairing it is not an option. It is a safety issue. When trying to find a solution, I found hundreds upon hundreds of complaints for the same issue with the same model as my car. The dealership also was aware of it. So, I figured I would report it since it is so common, hoping to save others from the $1000+ bill I received to repair it.

Engine
Filed Jan 12, 2022OH

My car shut down while traveling at a normal speed on a freeway and I had to pull over as it slowed down. This was unsafe on a busy highway while I waited 3 hours to be towed. The car dealer service center stated a faulty connecting rod bearing failure caused the problem and requires a new engine to be installed. There were no warning lights or sounds prior to the problem. Regular maintenance was done including an oil change and filter within the 6month recommendation. The dealership said there was no oil and the engine seized.

Engine
Filed Jan 5, 2022MO

The engine completely failed while driving on the highway. The check engine light appeared approximately 20 minutes prior to event. Vehicle was serviced regularly, Including at a hyundai dealership in July. Per our independent mechanic the engine seized up. The engine is available upon request.

Engine
Filed Jan 1, 2022AZ

Per the Theta Engine Recall Settlement, I had the recall work performed on my 2015 Hyundai Sante Fe on August 23, 2021. Roughly in October, the oil light faded on and off on the dashboard. I pulled into the Autozone and purchased 1 Quart of engine oil. I checked the dipstick in the parking lot and added the quart to the proper fill line of the engine dipstick. On 11/11/2021, while driving my vehicle, without any warning, the engine stopped and shut the car off in traffic. The oil light, check engine light, and service light came on then went off. I attempted 5 times to restart the engine before it would run. I took it to a Midas Auto shop where the diagnostic advised the engine failed and was damaged. I had the vehicle towed to Larry H. Miller Hyundai in Peoria, AZ 85382. The diagnostics indicated that the engine failed as was due to the fact of the Theta Class Engine Recall. The mechanic, service manager, and service advisor took notes and photographs of the valve train on the engine block. They advised the vehicle engine was damaged and needed replacement. They advised they did not find any indications of lack of maintenance. The engine was low on oil as it is apparent that the engine was more likely running hot. Hyundai Motors has denied the extended warranty claim (even though the recall updates have been completed prior to the engine failure). I have appealed within the company for the replacement of the engine but Hyundai is continuing to deny the claims. The dealership

Engine
Filed Dec 29, 2021LA

On or about October 16th 2021. After leaving a resturant I was unable to restart my car. It just would not turn over. I called a tow truck thinking It was possibly the starter. The vehicle was towed to Kia, where it was purchased. Upon inspection they(mechanics) also thought it was the starter. Being that the car is under an extended warranty, they contacted the appropriate company for the coverage. However the starter was or isn't the problem, they now believe it's the engine. Mind you I have less than 100,000 miles. I was told I would possiblly incounter a cost of 900.00 for them to determine what's wrong with the vehicle? At the time of me submitting this complaint, my car has been in the repair shop for 3 months. Can you imagine my rental expenses? I"ve read through several complaints of people expressing their concerns and complaints for this same or similar problem, It appears to me that Hyundai has a problem. I"m still without a vehicle.

Engine
Filed Dec 11, 2021CA

Shortly after getting on the freeway the car suddenly decelerated and came to a complete stop. I was able to pull onto the shoulder just in time. The engine died and would not restart. My daughter and I were in a very dangerous situation that could have been tragic. The car was towed to a mechanic that confirmed the engine had seized and a whole new motor is needed.

Engine
Filed Nov 29, 2021CA

On September 4, 2021 at approximately 11:30pm, my vehicle suffered a catastrophic engine failure while driving on a busy freeway in Southern California. There was no warning, only an immediate power lost and inability to accelerate, followed by a flashing check engine light and a chiming alert bell. My husband was driving and he was able to make it across 3 busy traffic lanes to the emergency lane. The sudden lost of power and the inability to accelerate created a significant danger on this busy freeway, California State Route 91. I believe we could have caused a significant accident on that freeway if we had not been able to pull over to the emergency lane in time. Since this incident, I learned through my own online research, that my vehicle was included in a class-action lawsuit which was settled on June 10, 2021. I purchased my vehicle used in late January 2021, and I was never informed of the danger the Theta II GDI engine in my vehicle posed. My engine was replaced under the Lifetime Warranty provided by the Settlement Agreement, however, I am very concerned that the hazards that this vehicle posed to my family was never revealed by the dealer I purchased it from or by Hyundai in the months following my purchase. I hope something can be done to warn other used car buyers at the time they purchase a vehicle involved in this this Class-Action Settlement of the dangers the engine poses.

Unknown or Other
Filed Nov 26, 2021MO

While driving my car on the highway, the entire electrical system shut-down including my cruise control, GPS, radio etc. Also on this same trip, the engine completely stopped (also while on the highway). Luckily I was just turning off an exit ramp and was able to barely steer it to the side of the road. The starter light was still on, but the vehicle was completely dead. Had to punch the starter light again to turn it off and then back on again. A second incident occurred while my husband was driving my car in the city just this past week. Driving on streets (not highway driving) and the car shut down unexpectedly 4 different times: once climbing a hill; once trying to pass another driver; twice for no reason. I've taken this to the dealer since it's still covered under extended warranty but since they can't find any issues, the next time I take this in it will cost me money. Of course, since the engine completely stops, nothing is recorded with sensors or computers. Help please.

Unknown or Other
Filed Nov 16, 2021IL

At around 55,000 miles, my family vehicle displayed signs of concern by rattling and shaking- especially when I would turn the vehicle. When bringing it for regularly oil maintenance my mechanic had me listen to clear signs of distress within the engine. Knowing I drive my two children with me regularly in this vehicle, he asked me to bring it to Hyundai’s local dealership. On 3/12/2020, I waited approximately an hour and a half to be seen for my scheduled appointment only to be shooed away and told there is no issue. Nobody bothered to run testing or evaluate the issue besides a quick walk by. 7 months later, the problem has worsened and continues to leave me worried that my children and I will be left stranded due to an unreliable engine. The shaking has worsened and the car has produced concerning smells of burning. Hyundai finally admitted that I do need a new engine, but since I am not the original owner, they are not providing replacement. Hyundai engines appear to be a problem in many instances, and I fear this is another situation. Engine failure at 55,000 miles on a 5 year old car is unacceptable and proves safety is not on the forefront of Hyundai’s mission. I appreciate any assistance recalling Santa Fe engines on the 2015 model so the many families who drive this vehicle can do so safely.

Wheels
Filed Nov 15, 2021CA

On July 14, 2021, while the vehicle was MOVING, the cable in the spare tire hoist snapped resulting in the spare tire dropping to the ground and getting wedged between the ground and the trailer hitch. Fortunately, this occurred on a side street and the net effect was that the spare tire was partially dislodged from metal wheel and the wheel was knocked slightly out of round. Had this failure happened on the freeway, it could have been a very serious accident, perhaps even a fatality for us or other drivers on the road. This vehicle is kept in a garage, has never been used for off-roading and the spare tire has never been removed/used. Our local Hyundai service department confirmed that there was no observable indicator that would have caused this to happen. There were no noises, warning lights or symptoms prior to the cable snapping.

Engine
Filed Oct 13, 2021TN

I do not know to the best of my knowledge but I do know at 80,000 miles my mechanic did a full plus and coil pack change and I’m not due for an oil change for 2000 miles but for some reason my 3rd cylinder is failing and they can’t figure it out so I’m having it taken back to the dealership.

Engine
Filed Oct 12, 2021100,000 milesMD

The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal. Recently, the contact stated that the vehicle would shut off without warning. The contact stated that the vehicle would immediately restart after failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Engine
Filed Oct 12, 2021PA

While driving home from work on a busy highway, the vehicle engine stopped without a warning. No noises no warning lights nothing. I am fortunate that I was in traffic and no one was behind me driving the normal 50 mph speed limit or I would have been severely injured. I was able to pull the car to the side of the road. The car would not turn over when pressing the ignition switch. The car was towed to a local repair shop and they thought it to be the starter, so that was replaced. They got the car to start, but it only ran with a very loud noise coming from the engine for approximately 20 minutes. The car no longer will turn over. It has now been towed again to a local Hyundai dealership and is awaiting a diagnosis. The local repair shop called again today letting us know that they just had another Hyundai Santa Fe in for the exact same issue and they have taken that car as well to the local dealership. There was no warning light, there were no loud noises from the engine, no smoke, nothing, it just stopped while I was driving it. I have had no issues with this vehicle, we have owned it for approximately 3 years and it has just over 100,000 miles on it. Doing research it appears that many others who own a 2015 Santa Fe are reporting the same problems. I will continue to research and escalate a consumer investigation into this issue.

Engine
Filed Sep 30, 2021FL

The car stalled and reduced speed immediately from 30 mph to about 5 mph or less. it did not accelerate i had to pull over and tow to dealership. Car has a knocking noise also. this is two signs of the engine bearing and/or connecting rod bearing wear in the santa fes. Hyundai refused my claim to replace engine because the dealership could not replicate the problem. the car turned on again and drove fine according to the dealership. I do not feel safe driving the car, THIS IS A SAFETY ISSUE, IT IS NOT SAFE TO DRIVE THE CAR LIKE THIS, THE CAR COULD STALL IN THE HIGHWAY AT 70 MPH AND COULD CAUSE A CRASH HARMING MYSELF AND OTHERS. ACCORDING TO HYUNDAI WEBSITE IF CONTINUING TO DRIVE THE CAR IT COULD ALSO CAUSE A FIRE DUE TO MORE DAMAGE TO THE CONNECTING ROD. HYUNDAI NEEDS TO RECALL ALL 2015 SANTA FE VEHICLES AND REPLACE ENGINE. MY ENGINE WAS ALREADY REPLACED IN 2020 AND NOW IS HAVING PROBLEMS AGAIN.

Engine
Filed Sep 29, 2021FL

2014 Hyundai Santa Fe Limited Ultimate 3.3L Vin F 114,441 miles No prior mechanical issues, pulled out on busy highway and pushed the gas pedal to merge into traffic. Upon pushing the gas pedal the car revved high rpms but would only go 5 mph. I was afraid I was going to get rear ended so quickly pulled off the road. Pulled off the road and restarted the car, the check engine light came on and the engine was shuddering and shaking. Put car in drive and there was no power took about 300 feet to get vehicle up to 30mph. Upon driving further had smell of exhaust fumes. Took the vehicle to the Courtesy Hyundai in Tampa and awaited the diagnosis on 5/22. Initial codes P0018, P2A03, and P0088 misfires on cylinders 2,4,6. Dealer said the CVVT Timing chain and tensioners were bad. I asked if I paid the $3800 if it would remedy the concerns. They told me only way to guarantee would be to put a used motor in the car. Compression was good in the engine. Service person said for $1500 more an engine was the best bet. We agreed told them to replace at $5400. Over the next few weeks we were told the engine was on order to later find out they had never ordered the engine. This happened twice, finally they said I would have to source the engine. After numerous lies, the service tech we learned was fired. The new engine quote came back at $8700. We had two separate cases with Hyundai USA the last being #18440449. I find it odd that the dealership had 50-60 Hyundai Sports awaiting replacement e

Engine
Filed Sep 14, 2021NJ

Owner of Colonial Hyundai-Genesis 4423 W. Lincoln Hwy. Downingtown, PA 19335 John Ashdale Jo Miller/Service Advisor August 27, 2021 Lester Glenn Auto Group 386 NJ-Route 37 Toms River, NJ 08753 Sean Savage (Service Manager) September 8, 2021 cc: TASHA National Consumer Affairs Hyundai Motor America Case # [XXX] Hyundai Corporate.or headquarter office 10550 Talbert Avenue Fountain Valley CA 92708 Fax: 714-965-5000 Subject: Engine Replacement Simply that I did sent to explain nhtsa email explain all. We are deaf we don’t t have any accommodation like hearing drivers features such as biggest luxury same vehicle we have Sante FE 2015 Nd Kona 2020 free handset on steering wheel and blue link and also mirror on star on due to communication purpose . We are in risk for no accommodation for safety needs. Where is our emergency roadside accommodation none . So free handset for on steerling wheel is purpose what avoid the police ticket. All for first class an accommodation for hearing drivers not for us that is really called unequal system On August 27, 2021.mechanic Brian Puckett 941 has replacement engine and he stated was done to go without no employer check his job. My husband was driving on way home feel so much different we thought he was completed done. Lester Glenn on 9/8/21 show facts you will see the documents. Disqualification mechanic in PA we took our risk without no accommodation if happened to break down. Main thing happened broken down no accommodation which mean this di

Engine
Filed Sep 14, 2021MD

On August 12th 2021, I was driving the engine started making a knocking/tapping sound. As I accelerated it sounded like something broke off, bounced around then shot out the bottom of my vehicle. My vehicle then started to smoke and leak oil all over the road. I pulled over and turned the engine off. We found the part that flew out of the engine, it was the connector rod. It had snapped off into two pieces and shot through the oil pan after passing through the engine causing irreparable damage. There were no warning signs, no check engine or oil lights, nothing. This happened out of the blue. Our safety as well as the safety of others were put at risk not only when the part flew out of the car and could have hit another vehicle, but it almost caught fire and it could have caused an accident had we nowhere to pull off the road, as traffic was heavy that day. This vehicle has been at the Hyundai dealership since August 13th 2021. It has been inspected and determined it in deed needs a new engine, the cause was connector rod failure.

Air Bags
Filed Sep 13, 2021FL

Passenger airbag light flashes in the instrument panel, while passenger airbag indicator shows Off in amber color when a person is seated in the passenger seat.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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