Page 4 of 10 · complaints 151–200 of 493

2014 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Aug 21, 2022GA

Engine failure. No warning lights prior. Car went into limp mode on interstate. Recall 953 was performed on car in 2019. Was never notified prior to purchase of this issue and purchased a $1700.00 extended warranty that the dealership knew I didn't need because car covered under lifetime warranty. Complete nightmare. Dealership has no loaner car to provide me and says up to 3 weeks to finish diagnosis.

Engine
Filed Aug 20, 2022GA

Engine failure after 953 recall update. Engine stopped accelerating on highway.

Engine
Filed Aug 11, 2022120,000 milesTN

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving approximately 35 MPH, the passenger cabin would fill up with the odor of gasoline. The contact stated an unknown warning light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the engine needed to be replaced. The contact stated that the failure occurred again, with the passenger cabin filling with the odor of gasoline. The vehicle was towed to another dealer who diagnosed that the high-pressure fuel line needed to be replaced. The vehicle was repaired. The contact stated that the failure re-occurred and returned the vehicle to the same dealer. The vehicle had been repaired. The contact felt that the fuel line had been damaged due to the first engine replacement repair. The contact researched online and related the fuel line failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Service Brakes
Filed Aug 9, 2022IL

I HAVE A 2014 HYUNDAI SANTA FE SPORT THAT BURNS AN EXSESSIVE AMOUNTS OF OIL. I DO ALOT OF DRIVING MAYBE AROUND 36 MILES A DAY. EVERY TWO WEEKS ANOTHER OIL CHANGE IS NEEDED. BOUGHT THIS VECHLE IN 2017 WITH ONLY 20,000 MILES ON IT THE EVERYTIME I GOES TO JIFFY LUBE IT SHOWS THAT THE ENGINE WAS SUPPOSED TO BE REPLACED. THERE HAS BEEN MULTIPLE PROBLEMS WITH THIS VECHILE SINCE DAY ONE OF HAVING IT. I NEVER GOTTEN A NOTICE ABOUT THIS INFORMATION. HYUNDAI HAS BEEN CALLED NUMEROUS OF TIMES CONCERNING THIS MATTER. THE ENGINE WAS NEVER REPLACED OIL STILL BURNING REALLY FAST. ITS CAUSING A LOT OF TIME AND MONEY. I DONT THINK ANY OF THE PROBLEMS WERE TAKEN CARE OF.

Engine
Filed Aug 1, 2022MO

Engine started to make a knocking noise right at 100k miles. We bought the car used with 78k miles on it and kept up with oil changes and tires. Once we noticed the noise we changed the oil again just to make sure everything was lubricated correctly. There were a lot of metal shavings in the oil and the noise just kept getting louder and louder so we stopped driving it and it has been sitting for about 9 months now and everyone we talk to says that the engine has blown. After looking into it, Hyundai has had many vehicles with this exact issue. This model and year needs to be covered under the engine recall that is for the Santa Fe sports and Sonatas.

Engine
Filed Jul 29, 2022CA

Engine blew out while driving through an intersection. Car turned off and could not use the break. Ended up coasting through the intersection. Oil change was performed at Hyundai and no information was given about potential engine failure. No issues with car previously and the check engine light did not turn on. Car still turns on and runs, but now the engine makes a loud noise. No check engine light still.

Engine
Filed Jul 25, 2022IL

While driving on the highway, the car started stalling, then a check engine light turned on. When going up hill, and when at a stop sign or stop light, the vehicle fully shut down. On the side of the road, I checked the spark plugs - one was fouled. I replaced the spark plug and the ignition coil but that did not solve the issue. Prior to this, there was excessive oil consumption. I used a quart every 6oo miles. I had the vehicle towed to Healey Hyundai in Beacon, NY where they determined there was no compression in a cylinder and that it was not covered by any existing recall or warranty. I had the issue confirmed by a mechanic shop in Poughkeepsie, NY as well, same conclusion, no compression in a cylinder.

Electrical SystemFire
Filed Jul 18, 2022NC

My 2014 Hyundai Santa Fe Sport broke down while driving home on 5/30/2022. No active warning lights at time of incident. Vehicle slowed down while driving on interstate and lost the ability to accelerate. A noise was made (may have been considered knocking). Once parked on the side of the highway, nothing happened when START/STOP button was pressed except random lights across dash (NO WARNING LIGHTS). Vehicle did not appear to be ON. Vehicle had to be towed to local Hyundai dealership. Dealership replaced the starter, performed an engine diagnostics, then parked vehicle on lot. The vehicle caught fire on 6/20/2022 after service tech exited it; considered a total loss. The vehicle was inspected by Hyundai Dealership representative, owner's insurance company, and vendor for Hyundai Motor America. HMA ruled incident as No Root Cause for engine seizing: no fault of workmanship nor manufacturer. In addition, in January 2022, this vehicle went into LIMS mode, no active warning lights were observed, and the same dealership replaced Knock Sensor. The vehicle passed engine diagnostics test.

Engine and Engine Cooling
Filed Jul 18, 2022136,981 milesMS

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while driving at various speeds, an abnormal clicking noise would emit from the vehicle without warning. As the noise persisted, the contact stated that the vehicle shut off upon the depression of the accelerator pedal while at a stop. The check engine warning light was illuminated on the instrument panel during the failure. Upon restart of the vehicle, the vehicle began to hesitate upon depression of the accelerator pedal as the RPM's began to rev. The contact was able to reach her destination and upon inspection of her vehicle, she discovered that there was no oil in the engine. The contact called the independent mechanic where she had her recent oil change and they informed her of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which was linked to the failure. The contact notified the dealer about the defect and had the vehicle towed there for assistance. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be serviced or repaired. The failure mileage was 136,981.

Engine
Filed Jul 11, 2022KY

We were driving at the interstate then all of a sudden it went on a limp mode. Then the check engine light came on. There's also a rod knock as well. We were able to pull on the side or the road. We were like 70 miles away from home so we had to towed my car back to the dealership. They still haven't diagnosed it. They said it would take 2-3 months before they could take a look at it. But I believe it was under the warranty under the Campaign 953 for Hyundai. They cant provide a loaner or even a rental car for me. Im out of car for the next 2 to 3 months and may affect my job. This is very frustrating. I only had 71000 miles on it.

Engine
Filed Jul 10, 2022PA

We were driving in the highway and all of a sudden the engine started making a loud knocking noise. After safely pulling over, we checked the oil and there was none. There was no low oil light indicating a problem as well as no oil leaks or smoke. The oil just disappeared. We were lucky to get off the highway before the engine seized. The dealership confirmed the engine is blown and needs a replacement. The cost is $17,000 but Hyundai will only cover 50%. We are going the cut our losses and get a new car instead of repairing. To me this is a factory defect that should have been covered event though it’s beyond the warranty: we have service records showing an oil change every 5,000 miles. We are the original owner.

Engine
Filed Jul 6, 2022VA

Driving on interstate when car went into limp mode and started ticking and knocking. Again. Flashing engine light. P1326 knock sensor code, again. Another $250 for towing to dealership and life without a car again As a single mom of a disabled child

Steering
Filed Jul 6, 2022AZ

Steering column coupler is failing. If it breaks completely, I could lose control of steering and it could lead to a crash. It is available for inspection and has been inspected by Hyundai and confirmed that it is a coupler failing. The only known problem, that I didn't realize was a problem, was vibration upon braking (I thought that was the rotors needing attention) and vibration when hitting speeds between 65-75 (which I thought was an alignment issue). It was when I tool it in for an alignment that I was asked if there was any "play" or clicking in the steering column and there was, but it was so slight, I had not thought anything of it. I was told there was a recall on this part for two models in 2014, but my Santa Fe was not part of that. There was also a recall for this part on a Santa Fe 2016 forward; again, it excluded my vehicle. The job is expensive, for a $24.00 part replacement. I am told the entire steering column needs to be replaced at a cost of $2800.00 and that was from the Hyundai dealer.

Engine
Filed Jul 6, 2022AL

When entering a busy intersection, the car seized with no power and would not restart.

Electrical System
Filed Jul 5, 2022KS

Drivers side rear passenger door lock became inoperable. Door will not lock or unlock with key fob or from the drivers door arm rest door lock/unlock switch. Door lock on the door panel does not move positions when fob or door lock switch is operated. Door lock within the door handle on the inside is in between the locked and unlocked position. If the silver lock on the door is either pushed or pulled, the door lock will function. Power lock does not work.

Fuel/Propulsion System
Filed Jul 3, 2022VA

While driving normally, suddenly the vehicle will jolt and the RPMs go down to zero despite the vehicle still moving. Even with the gas pedal pushed down to the floor, and being able to hear the engine 'vrooming', the vehicle will not increase speed. It is extremely dangerous to not be able to speed up when on a highway or interstate. The check engine light does not come on, the diagnostic at the dealership does not throw any codes and the issue is intermittent so no one knows how to fix it since they can't duplicate the problem on demand. Usually turning the car off and on will 'fix' the problem until it happens again out of nowhere. The vehicle is extremely unsafe; this has been happening on and off for months. We do have videos of this occurring; no one at the dealership or any friends who are mechanics have any idea of what is wrong.

EngineFire
Filed Jun 30, 2022NC

On June 1, 2022, the vehicle was towed into the dealership. Customer complained it stopped while running and wouldn't start. Initial engine Dx was completed. The battery and starter were replaced. Upon replacing both, the engine started, but was making a "clicking" sound. On June 20, 2022, another engine Dx was performed. Dx revealed DTC P1326 - Knock Signal Range/Performance and DTC B1688 - Cluster Ionizer Fault. Engine was under an extended warranty. Given known engine issues with these vehicles, Dealership planned to request Hyundai replace the customer's engine. Customer was the original owner and routinely serviced vehicle at the dealership. The vehicle was moved to the back of the storage lot. Several minutes after parking same, they observed smoke coming from the engine compartment. Three fire extinguishers were used in an effort to suppress the engine fire. The Fire Dept. was ultimately called to extinguish the blaze.

Fuel/Propulsion SystemFire
Filed Jun 30, 2022FL

Car caught fire while driving.

Engine
Filed Jun 19, 2022MN

While driving to an appointment on 6/16/22, i went to pass someone in the left lane. I was able to accelerate enough to pass the vehicle. After that, my vehicle lost power and I was able to coast to the side of the road safely. I was stuck on the side of the road for a few hours and was finally able to be rescued. Got the car home, took it to the local maintenance shop where they couldnt find anything wrong with it. I got my car back the next day, only to have the engine start a tick noise in the engine. I checked the oil level and it was below the L on the dipstick. No low oil light or check engine light ever came on. I put 2 quarts of oil in. Started the car up to now have a loud knocking noise when i accelerate. Since this just happened over the weekend, i havent made it to a shop to have the car inspected.

Steering
Filed Jun 14, 2022NC

I have a Steering Coupler failure on a 2014 Santa Fe with 67k miles. Hyundai has already recalled the Steering Coupler in the Elantra and Sonata models, however this same part is used across multiple models including the Santa Fe and Azera. My family is forced to replace this on a 2014 Santa Fe and 2013 Azera. The defective part causes a heavy clunking in the steering column which could lead to an accident. Below is the recall notice. https://autoservice.hyundaiusa.com/TXX7/MicroSiteTemplate/MicroSiteTemplateVINValidate/2687 The part being replaced is below, which as you can see is across multiple models. MDPS Flexible Coupling Replacement 56315- 2K000-FFF Applicable Vehicles: 2010~2014 Sonata (YFa), 2011~2014 Sonata Hybrid (YF HEV) 2007~2017 Elantra (HD, MD/UD), 2009~2012 Elantra Touring (FD), 2013~2014 Elantra GT (GD), 2013~2014 Elantra Coupe (JK) 2013~2018 Santa Fe (NC) 2012~2017 Azera (HG) 2012~2017 Veloster (FS) I wanted to report this to ensure that the government agency responsible knows that this part is used in more than 2 models. This is a common complaint against Hyundai if you read online about their complaints. It is unsafe and unfair for other models to not be included in this recall.

Engine
Filed Jun 10, 2022NJ

The engine began to knock when accelerating from stop signs and green lights then engine quit entirely. Check engine light came on but did not flash. Vehicle was towed to Hyundai dealer service department. Service department says engine needs to be replaced. THE CONSUMER REQUESTED THE MANUFACTURER HONOR THE WARRANTY DESPITE IT BEING EXPIRED.

Engine
Filed Jun 6, 2022AL

We were not advised that the vehicle was burning oil when serviced and there were no signs of leakage in the garage where kept. On an extended road trip the engine began to make a rattling noise that got worse as we drove. I stopped at an automotive store and checked the oil just to be surprised that no oil was in the engine. Again, no external damage or leaks. I serviced the vehicle with oil and continued driving home. On the interstate in traffic the vehicle stalled and I coasted the vehicle to the side of the road. The engine would not turn over and we had to be towed. Hyundai says they don't have parts to fix the vehicle, but that when they do it will cost $14,000 to replace the engine. This engine model needs to be put on re-call just like the other engines that Hyundai has been penalized for bad and unsafe engineering.

Engine
Filed Jun 5, 2022TN

A worn connecting rod bearing which produced a knocking noise from the engine and engine warning light. Engine had 80 thousand miles with routine oil changes using 100% synthetic oil

Engine
Filed May 27, 2022NJ

Bearing wearing that resulted in engine seizing. The vehicle started to make an engine noise without any light bulb on the dash or any signal of damage or oil leak. Due to the increment in noise I opted to stop the vehicle and tow it to the Hyundai dealer. Consumer's vehicle (2014 Santa Fe xl) started to sound bad out of nowhere on December 2021 and decided to stop it and take it to the Hyundai. The vehicle never light any bulb or lack any power, just the noise. Consumer was told by Hyundai engine needed replacement but they won’t cover because consumer is the second owner. The vehicle have 97,000 miles and all the oil changes had been made according to the recommended time by the manufacturer. There is a recall due to the same issues for the Santa Fe sport but consumer's wasn't included.

Electrical SystemFire
Filed May 27, 2022CA

I was driving to pickup my dog from daycare centre and when I arrive to house, put my car in Park then a huge amount of smoke came out from the front hood of car. The smoke got bigger and bigger within 30 seconds I couldn't see anything from front of car and around driver's seat. There was no Hazard alerts or signs on my car that my car was overheating. There was no signal or emergency shut off on the car when the overheating began. My boyfriend was in car at time. My dog was walking outside with daycare caretaker when a flame started on Driver's side engine. The flame lit and sparked into a huge flame. I ran out of car while my boyfriend yelled for everyone to back away from car before it explodes. The flame grew and engine bursted into flames, a loud explosion followed. I did not have any time to even gather what was going on before my eyes, I was trembling in shock and could not speak clearly. Immediately, I called police to come put out the fire. The fire department was transferred into my phone call. I was able to give address and they arrived on scene within 3-4 minutes. Fire department put out the flames with a water hose. The car was completely damaged, falling apart into pieces, front hood was on fire to the back seats, doors were on fire, steering wheel was gone, entire front dashboard and chairs were melted and gone in pieces. I started feeling sick and overwhelming stressed.

Seat Belts
Filed May 24, 2022MD

Front seat passenger seat belt retractor is locked. Dealer says seat belt and retractor needs to be replaced at a cost of $900. How many owners are going to spend that much money to replace the most important safety device in the vehicle? Soon after I purchased the vehicle in 2014, the same thing happened to a rear passenger seat belt.

Air BagsCrash1 injured
Filed May 18, 202270,100 milesGA

The contact owned a 2014 Hyundai Santa Fe. The contact stated that while driving approximately at 75-80 mph when another vehicle driving at high speeds crashed into the rear of the vehicle causing the vehicle to sway. The contact attempted to avoid crashing into another vehicle but crashed into a concrete divider. When the contact depressed the brake pedal, it failed to respond. As a result, the vehicle flipped over. During the incident, the seat let's failed to retract and secure the contact therefore he collided with the windshield during the impact. The air bags failed to deploy. The contact sustained injuries to his back, ribs, and shoulder that required medical attention. The vehicle was towed and deemed totaled. A police report was not filed. The manufacturer was made aware of the failure. The approximate failure mileage was 70,100.

Engine
Filed May 5, 2022TX

At highway speed during moving to exit ramp car stalled and luckily coasted to safety without an accident but was very scary and could have ended badly. Restarted car and all seems to be working fine currently but worried it will happen again, this is the first time. No engine codes and had it checked with a odb2 scanner.

Engine
Filed May 2, 2022MA

While driving on the MA Route 90 on April 29, 2022, the vehicle stopped accelerating and became unsafe drive. I brought the car to Midas and was told that the car needed a new engine. I contacted a Hyundai dealer and was told that they could not look at the car as they had over a hundred Hyundai engines to replace. Prior to this incident, there were no warning lights or messages. I have learned that there seems to be significant problems with many Hyundai models. I believe this was extremely dangerous as the car would not accelerate whileI was in the fastlane of the highway.

Engine
Filed Apr 27, 2022RI

While driving on the interstate the engine completely seized. I managed to quickly get to the side of the road by coasting. I was traveling in the left passing lane at a speed of 65-70 mph and had to cut into the right lane in order to safely make it to the side of the road. Luckily I did not have any of my three children in the car with me. Prior to this, there were no waring lights, i.e. check engine, low oil etc. and no signs of any oil leaks, no smell of burning oil and no blue smoke from the exhaust. The independent service center confirmed that the engine did not have any oil in it causing the seizure and ultimately blowing the engine. I take the vehicle in for regular maintenance for oil changes, tire rotations etc. as well as having it inspected per state emissions requirements.

Engine
Filed Apr 25, 202298,000 milesFL

The contact owns a 2014 Hyundai Santa Fe. The contact attempted to start the vehicle however, the vehicle failed to start. The contact attempted to have AAA jumpstart vehicle however, the engine failed to start. The vehicle was towed to a certified mechanic who diagnosed that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under a recall. The approximate failure mileage was 98,000.

Engine
Filed Apr 22, 2022PA

On 4/17/22, The car quit running on an interstate Highway off ramp merging lane, with three passengers. Driver was able to coast to the berm. This could have been a lot worse under different circumstances. UNKNOWN No recollection of check engine light prior to failure but did come on at failure. On Fri, Apr 22, 2022 at 7:43 AM, Service Consultant from Hyundai Dealership wrote : "It is a connecting rod bearing failure in the engine". Hyundai's response to recall or warranty inquiry: "They are saying that it is out of the warranty by the mileage. They had warranty extensions on the 2.0 turbo and the 2.4 engines. The 3.3L V6 did not fall under those".

Engine
Filed Apr 19, 2022AL

Our 2014 Hyundai Santa Fe although not included in the NHTSA Campaign 17V226000, shows identical signs of engine failure. The vehicle showed no signs of excessive oil consumption nor engine damage previous to failure. After a 265 mile trip the vehicle began making an odd rattling noise and grinding. I thought possibly a transmission problem or power steering. The following day we departed for the 265 mile trip home. After 10 minutes driving the knocking noise was loud and worrisome. I stopped at an auto parts store to look the vehicle over. We had no warning lights or dash indication of a problem. I looked the engine over and the underside of the vehicle. No leaks and no obvious signs of a problem. I checked the oil and the indicator was dry. I opened the oil service cap. A burnt smell and steam or smoke rose out of the opening. I bought 4 quarts of synthetic oil and serviced the vehicle. The loud noise remained and it appeared not to help the vehicle. We had no option 245 miles from home, so I continued on the interstate and 20 miles later the engine quit while driving at 70mph. I exited the lane as safely as possible. The engine would not turn over, stranding us on the side of the interstate in a rural area. We had the vehicle towed to Jenkins Hyundai, Jacksonville FL. After diagnostics they advised us the engine seized. Due to the nature of supply parts available, the engine replacement was estimated at $14000. This basically totals the vehicle. The sales department offere

Engine
Filed Apr 8, 2022PA

The engine seized while driving. It occurred while exiting a highway on the off ramp and the vehicle was safely removed from the road. Engine seizure was confirmed by inspection by a mechanic. It is available for inspection. No warning lamps or messages were received prior to the incident.

Engine
Filed Apr 4, 2022ME

I purchased a used 2014 Hyundai Santa Fe in 2020 which had 60,000 miles on it and in fairly good condition. In November 2021 I was driving on the highway going around 65 mph and the engine suddenly died and I was unable to continue accelerating. I was barely able to swerve into the breakdown down without getting in an accident however it was a very dangerous and stressful situation to be in. I took the vehicle to a dealership and they said the entire engine needs to be replaced which will cost roughly $7500. I believe a recall is definitely needed on the 2014 Hyundai because they have engine issues just like prior models had, which were recalled. I checked the National Highway Traffic Safety incident database and found many other people had this same engine issue with the 2014 Hyundai Santa Fe. These models are very unsafe and could potentially cause serious problems for other drivers.

Engine
Filed Apr 3, 2022FL

My car have a bad engine noise

Engine
Filed Apr 1, 2022IL

Driving on interstate felt car stall pulled to side of the road placed in park. Looked under hood noticed car hot checked oil and was completely dry. I know for a fact there had not been any leakage prior that was on the ground where I parked and none under where I pulled off road. Not one check engine light or low oil light had came on prior or during the time of the car stalling. Called tow truck to have it taken to dealership where they turned it back on after I advised of issue and that it shouldn't be turned on they said they had to to know what it was doing and the engine at that point was making loud knocking noise. I was told engine would have to be replaced. I was told I'm not the only one that has had this issue with this model car but there is no recall so it would be out of my pocket even though there is a "known issue". This was dangerous as it stalled in middle of interstate and left me stranded. Also, I got regular oil changes and was actually on my way to appt to have oil changed and never had been told that I was leaking or ever low on oil by dealership either. If looked up the known issue is with oil consumption. Dealership still cannot explain where yhe oil leaked from or went to.

Structure › Body
Filed Mar 29, 2022LA

The rear door is stuck closed and locked because of faulty actuators. If I'm in an accident with my grandchild on the other side I can't get him out of the vehicle

Engine
Filed Mar 23, 2022DC

While driving on a highway at around 40-45 mph my car stalled and came to a stop without warning. No dash lights lit up, no noises, no smoke. Car will not start back up. Mechanic said that it was not spark plugs or lack of maintenance. It seems like there is currently a recall for 2014 Hyundai Santa Fe sports but my vin number doesn’t fall in the recall batch.

Engine
Filed Mar 15, 2022TX

Our 2014 Hyundai Santa Fe Sport's engine seized and shut down in traffic Saturday night, 3/11/22, while my family and I were out grabbing food. We barely made it into a parking lot before it stopped moving. We got it towed to our regular repair shop. After inspecting it early in the week, they told us the engine had seized and was dead and that we should contact the service center at the dealership. We get regular maintenance, and there was no prior warning. Looking online, there is a recall on "some" 2013-2014 Santa Fe Sport's for the engine - "...there have been instances of stalling, meaning the engine may stop running while the vehicle is being driven." is just part of the recall info. Somehow our vin number isn't on this list. I'm asking for the recall to open up to more vin numbers.

Engine
Filed Mar 14, 202280,000 milesCT

The contact owns a 2014 Hyundai Santa Fe. The vehicle had previously been serviced for a transmission replacement. The contact stated that while driving at an undisclosed speed, a ticking sound was heard and there was oil leaking onto the engine and driveway. Additionally, there was a hole in the timing chain cover and there were two bent bolts that had detached from the timing belt cover. The vehicle was towed to the dealer and diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced; however, the vehicle was not covered under warranty since the contact had not had an oil change performed prior to the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the failure may be related to Manufacturer Campaign Number: 194. The failure mileage was approximately 80,000.

Engine
Filed Mar 8, 202295,000 milesPA

The contact owns a 2014 Hyundai Santa Fe. The contact stated while her husband driving 35 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The driver was able to restart the vehicle and drive back to the residence. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The contact stated on another occasion, while her husband was driving 55 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle again to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

Unknown or OtherCrash1 injured
Filed Feb 22, 2022110,000 milesGA

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving 30 mph during rainy weather, the contact was attempting to get into the right-hand lane out of the way of a speeding vehicle approaching from the rear. The brake warning light illuminated. The contact stated that the brake pedal failed to respond when depressed. As a result, she crashed into the rear of a vehicle in front which caused her vehicle to come to a stop. The air bags did not deploy. A police report was filed. The contact was injured by the impact hitting her head on the steering wheel. The contact stated that she was driven to the hospital by her husband where her injuries to her forehead were treated. The contact mentioned still having side effects from the accident, she suffers from migraine headaches. The vehicle was drivable, but that the vehicle engine began to stall at stop signs or traffic lights. The vehicle has been at the contact's residence for 4 months since the accident and was not drivable. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.

Engine
Filed Feb 22, 2022NJ

On 2/10/22 I was driving on a busy highway during rush hour about 60 miles per hour and my car began to loose power. I was able to cruise to the shoulder safely. I turned it off and it immediately restarted and ran with no problem. A few days later it stopped again while I was on another highway and I was able to get to an exit and to a safe location. Ultimately, after trying to restart, it failed altogether and had to be towed by AAA to Hyundai. My vehicle is serviced regularly and I've never had warning signs come on other than the the two times when the call stalled, and at that point, every light in the car was blinking. Hyundai would not give me a firm date for diagnosis. They said that they were backed up and estimated a repair even after diagnosis, would be well into March 2022. By the way, my car was dropped off on Feb 12, 2022! I requested a loaner and they told me they did not have one available. I had the car towed to an independent mechanic and I was told that the engine needed to be replaced.

Engine
Filed Feb 18, 2022CA

Driving vehicle on freeway, loud knocking noise started under hood. Warning lights started to flash and engine died and I guided car to shoulder.

Engine
Filed Feb 16, 2022GA

Driving Hyundai Santa Fe 3.3 Limited with two toddlers down in moderate/heavy traffic with speeds 35-50 MPH when started to hear ticking/knocking noise coming from engine. Noise continued to increase with corresponding decrease in drivability (decreased acceleration & vibrations from engine). Had vehicle towed to Hyundai Dealer for inspection. Dealer has advised that engine has premature engine wear as a result of rod knock and damaged rings causing engine failure. Dealership stated a new engine will cost $12k because we are the second owner. Vehicle had no check engine light, no oil pressure or low oil warning lights and had no OBDII error codes. No prior indication of imminent engine failure. Engine was not listed in current recalls. Approximate failure mileage at 93k.

Exterior Lighting
Filed Feb 10, 2022LA

The forward facing lights on my 2014 Santa Fe are so dim, I have to drive with the bright lights on just to be able to see at night. I’ve replaced the bulbs twice and they are still dim. Fog lights work, brights works, it’s just the regular night vision lights. I have resort to go slower than normal speed when driving at night because I can’t see. Thank God for street lights and road lamps. Hyundai try and resolve this issue. Thanks

Engine
Filed Jan 6, 2022ME

I was driving on the interstate going around 65 mph on the highway. The vehicle stopped accelerating and I had to swerve into the breakdown lane, lucky that I was not hit by other cars. I turned the vehicle off for a few minutes and then tried to restart it but the vehicle made loud noises and started smoking so I turned it off. I had it towed to a dealership and they said it would need an engine replacement. I only had the vehicle for one year and it was in good condition.

Power Train
Filed Jan 5, 2022MD

While driving on a busy highway on December 26th, 2021 the vehicles check engine light suddenly illuminated and began flashing. There was a sudden loss of power and unable to accelerate. No warning lamps or indications that a catastrophic failure was impending. This was an extremely dangerous situation that almost ended in a fatal accident with other drivers having to slow down and go around the car in "limp mode.". Today, on January 5th, 2022 the dealership informed us that this vehicle is part of a massive lawsuit and settlement due to defective engines in Hyundai and Kia vehicles that throw rod bearings and even catch fire. There is a claim currently pending with Hyundai to have this engine replaced. There is an estimated 3-4 week turnaround before having the vehicle returned to us. We're to wait 3-5 business days to determine if Hyundai will approve or deny the claim. It's hard to imagine they will based off of us being the original owners and receipts indicating all required maintenance. We're also expecting to have Hyundai to pay for a rental vehicle since there are no loaners available.

Engine
Filed Jan 4, 2022ME

Total engine failure while driving, 1000 miles after a clean bill of health and some work done at licensed hyundai dealership. Both hyundai local and corporate pointed fingers and blamed but no accountability. Dealership quoted 14k for install of used engine. Local engine shop said these engines fail shortly after 100k miles and he sees them more frequently than any other brand. The problem is the engine design, and it's inability to properly lubricate itself under real world driving conditions.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →