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2014 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Oct 2, 2023NC

The engine burns oil at an alarming rate. It also frequently stalls when driving on the highway, trying to accelerate, or when driving up hill. The gas pedal will shake when accelerating and the car sometimes feels like it’s jerking. I have done an oil consumption test and tried to work with a local dealership that told me there are recalls on all of the other engines in this make and model but not my liter. He said that a recall should be issued because this is a common problem but it has not been done yet. When the car displays these engine issues the Check engine light comes on, most of the time if you stop the car and wait 10ish minutes then restart the light will be gone.

Engine
Filed Sep 27, 2023OK

Lost power on the highway while driving. No engine lights or warnings came on. Took to dealership and they said it was due to rod bearing failure.

Engine
Filed Sep 6, 2023WI

2014 Santa Fe 3.3L with 108,000 miles. Sudden total loss of power on the highway. Check engine light came on, was able to pull onto shoulder and shut off vehicle. Towed to dealership, engine code ended up being P0304 and engine was completely seized - would not rotate. Safety of my family and others on the highway was compromised when the vehicle lost all power and had to immediately veer off the road onto a narrow shoulder. Problem was confirmed by a Hyundai dealership. Vehicle has not been inspected by the other listed parties. No warning whatsoever was seen, felt or heard. Check engine light came on after the engine had seized.

Engine
Filed Aug 17, 2023IL

While traveling 70mph on the expressway with my husband and 2 small children in the car, we experienced catastrophic engine failure in our 2014 Hyundai Santa Fe, which nearly resulted in an accident because of the sudden deceleration. There were no warnings indicating a problem beforehand (no lights illuminated on the dashboard or any other indications of a problem) until the car suddenly made a large knocking sound and stopped running. After being stranded on the side of a dangerous highway with our children for over 2 hours, we had to have the car towed to the nearest mechanic, 60 miles from our house, who diagnosed the problem as a failed engine due to a rod bearing failure. The rod was thrown through the engine, and the mechanic informed us it would be a minimum of $10,000 to replace the failed engine with a used one. We contacted Hyundai who told us our car was not part of the extended warranty or recalls that resulted from a previous lawsuit, and they offered us no assistance or solution. They also quoted us $8,000-$20,000 to replace the engine. In our research we have found that many other Hyundai's with a 3.3L engine have experienced this same catastrophic engine failure. We have maintained the car accordingly and even brought the car in to be serviced just weeks before we took this trip. There was absolutely no indication of a problem before this happened.

EngineFire
Filed Aug 2, 2023TX

On July 29, 2023, while driving in McAllen, Texas, our 2014 Hyundai engine failed, to wit: head gasket. Typically, this would not be a national issue and on first blush, seems related to a singular, isolated incident. However, this does not appear to be the case. Last summer, Hyundai settlement included a new engine for this car. (See class action settlement). The engine was replaced, however, it has come to light that Hyundai has set aside defective replacement motors. Indeed, there are consumers nationwide, complaining of the same. On July 29th, the unit began to catch fire, in that the wiring harnesses, and other wiring which are adjacent to and connected to the block, and its appendages, experienced extreme heat, melting, and burning. If not for my quick and necessary reaction, it is possible and likely that a catastrophic fire would have ensued. Hyundai has not corrected the original problem and has intentionally or by gross negligence, put into motion a series of events, if left unchecked, will, with little doubt, cause the loss of property and life. The engine has about 35,000 miles on it since replacement. The total mileage is approximately 129k. Case #21799766 (reported to Hyundai) initial case # 18911395 (Prior to engine replacement.

Engine
Filed Aug 1, 2023110,000 milesWI

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while his daughter was driving at an undisclosed speed, she smelled a strong gasoline odor. There was no warning light illuminated. The contact's daughter veered to the side of the road and noticed that gasoline was leaking from the fuel pump location. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump hose was leaking, and the fuel pump and hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that the VIN was not included in NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The failure mileage was approximately 110,000. The VIN was unavailable.

Engine
Filed Jul 26, 2023TX

Engine burned two quarts of oil between scheduled oil changes. Vehicle has 88,200 miles on it. Engine could sieze up on the highway and cause an accident.

Engine
Filed Jul 24, 2023NC

The engine failed and yes it’s available for inspection upon request. The safety of myself and my children were put at risk because I was driving on the highway and my car shut all the way down. I had to safely get to the shoulder to pull over while maneuvering through high highway traffic. The problem has been identified by the dealership and it has been in their possession for over a month now. Prior to the car completely shutting down there was literally no lights coming on.

Engine
Filed Jul 18, 2023OH

The component that failed was the engine. It is available for inspection at this time. My car died in the middle of the road while my daughter was driving it. 2 different garages including the dealership I purchased it from confirmed the engine is blown. There was no indication given that the engine was blown. This is a known engine malfunction with these vehicles that I only just became aware of. The oil evaporates from the engine which causes a rod to get thrown.

EngineFire
Filed Jul 17, 2023KY

Driving on the highway for approximately 10 minutes when the vehicle began to lose power and the check engine light came on. Immediately pulled over onto the highway shoulder and white smoke began to come out from under the hood. Exited the vehicle and the white smoke increased in amount and intensity. Less than 5 minutes from the initial loss of power, the smoke turned black and large flames engulfed the entire engine compartment and front of vehicle. Fire department arrived approximately 10 minutes after the fire began and managed to extinguish the fire. The entire engine compartment had been consumed with almost no recognizable components remaining. Car has been claimed by insurance company and is likely to report vehicle as a complete loss after their inspection.

Vehicle Speed Control
Filed Jul 13, 2023CA

Car would not shift. Could not increase speed. This occurred intermittently and gradually got worse

Vehicle Speed Control
Filed Jul 13, 2023CA

Car not shifting correctly. No power. Could not gain speed to merge into traffic. Was intermittent for months finally the engine light came on. My mechanics diagnostic showed it was the turbo charger. There is a service bulletin 22-22-EM-004H

Engine
Filed Jul 9, 2023NC

I purchased this vehicle from a dealership in August of 2022. In November of 2022 I was driving home from work and the check engine light came on. I was about 5 minutes from home and as soon as I pulled in the driveway my vehicle cut off. I then had it towed to a dealership for repair. I was told that I needed a whole new engine. I had paid 10,000 to have this repair but I am seeing the same issue that has happened with similar vehicles along with engine recalls describing my same situation. I would like to know if my situation was an engine recall as well. I was not anticipating on purchasing a vehicle for $18,000 to turn around less than 2 months later to have to pay another $10,000 to have a new engine.

Engine
Filed Jul 5, 2023OH

As wife was driving our vehicle the engine stalled out. We had it towed off the highway to eventually the dealership where we purchased. They inspected and vehicle warranty company inspected and confirmed failed engine. The vehicle had prescribed oil changes at recommended intervals. It was purchased with 50k miles and has 117k miles.

Engine
Filed Jun 28, 2023NC

Hi, I bought my car from Honda of Concord in June 2020 and they’re the only ones that have serviced my car. I had my last oil change on 03/24/23 and had 40 days to get my oil changed again. No light or anything came on until my car broke all the way down. When I checked the oil level there was NO oil in the car whatsoever, so I bought some and put it in there and towed it to the dealership the next day. The Honda dealership told me after charging me $100 for a diagnostic fee that it was because of the engine. So I had the car towed to the Hyundai dealership for my 2014 Hyundai Santa Fe. The Hyundai of Concord location told me they couldn’t see the car for 3-4 weeks. At that point I had it towed to South Charlotte Hyundai who then had to do another diagnosis which costs $109. They told me that the engine failed do to no oil being in the car!! Now I am going back and forth between these two dealerships. Honda says it’s due to oil consumption. There’s a recall going on for oil consumption with the type and year of car I have. Hyundai says it’s not related to the recall but because there was no oil in the car. I maintenance my car like I suppose to every month and they are trying to act like I’m responsible. I am not understanding this at all. Hyundai is trying to charge over $12,000 to fix my car and that’s just not sitting right with me. Either Honda of Concord messed my car up by not putting the oil back in after the oil change or not doing it right or Hyundai needs to fix thi

Engine
Filed Jun 25, 2023VA

Engine stalled and would not restart while in left turn lane. Vehicle had to be pushed from the turn lane through the intersection to a safe place on side of road. Towed to local Hyundai dealer who diagnosed problem as lower engine bearing problem. Engine needs to be replaced. The only possible warning was a few days earlier, vehicle started running a little rough but then started acting normal again.

Vehicle Speed Control
Filed Jun 13, 2023FL

Hi I'm in the car with my granddaughter 9 years old We will ready to visit my oldest son his daughter my 3rd grandchild 9 months old.my 9 year old granddaughter we were on I75 north ready to change lanes into the right slow lane as I am ready to merge onto exit 275 Ramp Land o lakes. I notice my rpm numbers are at zero, my SUV was losing speed, I had a green 18 wheeler tractor trailer exactly on my back end of my Hyundai Santa fe sport 2014, exactly on top of us. I can see the grill count bugs on it. My granddaughter was so upset, crying, panicky afraid to get hit by the cars, trucks,staying stranded.myquick thinking I kept my foot on the gas gave it all I could manage to get my SUV on the triangle safe spot in front of the sign exit 275. Once I took my foot slowly off the gas I notice all of the components were locking up shutting down slowly the lights just dimming into darkness nothing nothing was on as if she just shut down to sleep. It was very scary I am also suffering anxiety flashback what if I didn't think to get out of the tractor trailers way. My god my granddaughter I would have been hit slamed hard or pushed into on coming traffic or teadbone into the divider or over the slope. I dont feel safe my suv. That truck was not stopping he was pushing his way.i am devastated. I paid in full my suv in 2yrs under the 4 1/2 yrs. I bought my suv.from ford dealer Tampa fl.paid infull under a new steering columns has to be replaced? After I heard the clicking sound and I was

Engine
Filed Jun 7, 2023WI

Just under 80k miles with the 3.3 V6 and I was told the car had oil consumption and had the timing chains done and not even 24 hours later driving down the highway the connecting rod went through the block absolutely junking the whole motor

Engine
Filed May 31, 2023IL

2014 Hyundai Santa Fe Sport vehicles equipped with 2.0 liter and 2.4 liter gasoline direct injection (GDI) engines manufactured through September 12, 2014 at Kia Motor Manufacturing. NHTSA CAMPAIGN ID: 17V226000 Vehicles Affected: 572000 Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash. What You Should Do: Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.

Service Brakes, Air › Antilock › Control Unit/Module
Filed May 12, 2023FL

Abs module melted causing the wiring harness to melt. Now the module and harness needs to be replaced and module reprogrammed

Steering
Filed May 8, 2023IL

Steering has clicking noise when turning. I believe this is related to The MDPS (motor driven power steering) flexible rubber coupler. Similar issue exists for certain model of Hyundai Sonata and Elantra, which resulted in extended warranty. https://static.nhtsa.gov/odi/tsbs/2017/MC-10110926-9999.pdf I believe the issue is the same part that Hyundai offered extended warranty on. I feel excessive vibration on the steering wheel during 70MPH speed on a highway and going over bumps. I feel unsafe driving my 2014 Hyundai Santa Fe Sport with this issue. Please investigate. Thanks!

Engine
Filed May 2, 2023NJ

Excessive oil consumption. Currently uses 1.2 quarts per 1,000 miles

Engine
Filed Apr 24, 2023IL

This is the 2nd engine that has had a connecting rod bearing issue. The first time while driving the engine seized causing my vehicle to come to an abrupt stop in traffic. putting my Daughter myself and others at risk. I was able to stop. no inspection as of today. The first time no light came on before the engine blew up. The 2nd the engine light did come on giving me warning.

Engine
Filed Apr 21, 2023CA

Loss of motive power.. Oil leakage failure occurred at highway speed, without malfunction, indicator lights, or the leakage associated with under-tightening an oil drain plug, or a plug or pan with a damaged thread. The alleged defects are causing engines to seize and loss of motive power.

Engine
Filed Apr 1, 2023148,594 milesFL

Took my vehicle to get a abs module fixed and after that my truck had gave me problems, my vehicle was shaking and under hood smoking while me and my kids were in it. The engine light and battery light were flickering off and on. Almost got into an accident

Engine
Filed Mar 31, 2023121,005 milesIA

I brought the 2014 HYUNDAI SANTA FE ON MAY 10, 2022. On JANUARY 7, 2023 I was driving down the highway when the HYUNDAI shut down. No warning lights or nothing just stopped. We could not get it started no matter what we did. My son in law checked it out and found out it was the engine. Talked to the dealer and found out there was a recall for an engine in 2018. That was never taken care of. We never knew about the recall until after my HYUNDAI HAD TROUBLE. Took it to the HYUNDAI DEALER IS DES MOINES FEBRUARY 10, 2023 and they said there was 3 recalls that was not done . But they now said it is too late for the recalls . SO WHAT WE NEED TO KNOW IS ARE WE GOING TO GET THE RECALLS DONE OR JUST FORGET ABOUT FIXING THE HYUNDAI. I SEEN WHERE ENGINES OR MOTORS WAS FOREVER INSURANCED ON HYUNDAIS. ARE THEY YET.?? Please let me know as soon as you can if the recalls will be honored by email. And if so where could I take my HYUNDAI TO GET FIXED AS I DO NOT TRUST [XXX]. EITHER WATERLOO, IA OR MANKATO, MN. THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine
Filed Mar 24, 2023PA

The engine seized while driving. Had it replaced with warranty. 2 years later the engine seized again and the dealership and Hyundai refuse to replace it. Even with proof of proper maintenance.

Engine
Filed Mar 21, 2023IN

I bought a brand new Hyundai Sanat Fe 2014 in August of 2014 in Indiana. On March 7, 2023, at 81,000 miles I brought it to my auto mechanic shop for its scheduled oil change. However,1 day prior, the engine light went on and I noticed a clinking noise coming from the engine. The mechanic noted "not even a quart of oil in engin. burning oil - no leaks present. if it's not under warranty from Hyundai - recommend getting new vehicle p0014 b camshaft position timing over advanced, p0024 b camshaft position timing over advanced." On the afternoon of March 7, 2023 I called my dealer and told the warranty person what my mechanic said. He said to make an appointment. The very earliest appointmet they gave me was Thursday, March 23, 2023. Every time I start my engine, I get a code on my display that says sending diagnostics failed. I'm starting to hear the clinking from the engine again. The contact stated that they sold the vehicle as a result of not feeling safe to drive it.

Engine
Filed Mar 14, 2023TN

The oil needs to be changed monthly due to an engine issue. Recently the car went into engine failure despite regular maintenance. The engine's constant need for monthly oil changes due to a bad engine causes the car to go into "limp mode". This feature causes to car to immediately decrease speed endangering the people in the car and those around them as it is an uncontrolled decrease. The issue has been confirmed and inspected by a dealership, a third party chain maintenance company, and an auto repair company. The check engine light comes on everytime the car needs an oil change which is more frequently than the manual recommends. The check engine light comes on monthly as does limp mode however prior to the engine failure another dealership was not able to properly diagnose the issue as an engine issue. A recall has been issued for issues related to the engine previously and other makes of the same year have been recalled due to engine issues. This model was the only model not recalled despite similar issues.

Engine
Filed Mar 10, 2023CO

While driving 65mph on the highway the Hyundai Santa Fe check engine light began flashing, and the car was immediately pulled over to the side of the road. A knocking noise was observed coming from the engine. A tow truck was called, but I had to wait approximately 40 minutes on the side of the highway, in the winter, for the tow truck. The car was then towed to a local mechanic, the mechanic inspected the vehicle and reported the code was P1326. The VIN number was checked for any recalls by the Hyundai customer service team, and there are no recalls for this Hyundai. Although, when looking at https://www.hyundaiengineinfo.com/faq/ the symptoms are identical to other vehicles that were included in the recall. The car is available for inspection upon request.

Service Brakes
Filed Mar 9, 2023FL

I received a notice of recall on the ABS for my Hyundai Santa Fe 2014 Sport. My ABS light recently illuminated, I went to the Hyundai site to make an appt. I was given one a week out, while waiting for the appt my brake lights wouldn’t turn off unless I disconnected the battery. I took the vehicle to the dealership in Brevard Fl, the guy kept trying to upsell me $180 for diagnostics and that I had to pay it for every light on. Which I explained had all happened since the ABS light. I was there for 4 hours and I asked him to fix the ABS he didn’t said he didn’t have time and I had to reschedule. I had to wait another week, I took it to a friend who is a certified mechanic. He put it on his diagnostic computer and it kept coming back with ABS code. Said he couldn’t do the brakes until that was fixed. Went back this week, didn’t ask me anything when I pulled in, not even an hour later said my vehicle was done come get it. He handed me a quote of $1300 for brakes. I asked if I paid that would it fix the ABS he said no, but ur vehicle is not safe to drive. I explained I know, it wasn’t safe last week and you didn’t help me. I was able to get my vehicle to nearby brake-shop. I explained everything that happen, they also ran diagnostics and said it was ABS that they couldn’t fix it either until the dealership fixed the ABS. Now my vehicle is stuck at brake-shop and I just started a new job and have already had to miss two days work. I am completely dumbfounded as to why I am getting

Engine
Filed Mar 8, 2023NC

The engine seized while driving 55MPH. Vehicle suffered complete loss of power. There was no advanced warning and no warning lights displayed. Had to pull over to safety and have the vehicle towed to the dealership. The vehicle is inoperable. Dealer offering a $23K replacement of engine which is astronomical.

Engine
Filed Mar 6, 2023IA

Engine failed, left us on the road. This engine is under class action lawsuit and recall. Took the car to the Hyundai dealer, they said it failed due to sludge that it wasn't serviced regularly, I produced proof of regular service then the claim was denied due to the lack of a knock sensor recall being performed. I never got a letter regarding the knock sensor recall and the previous owner had moved 3 times during the time they owned the car and had no recollection of getting a notice. So a knock sensor recognizes a knock but it locked up on the side of the road, knock sensor or not the motor would have been junk even if the knock sensor had detected the issue. Regardless the engine would have to be replaced. Also this engine is under recall for being a junk engine to begin with so why is Hyundai denying a claim on an engine that they clearly knew they had an issue with. I thought the point of a recall on an engine was to protect the consumer of future issues with the recalled component so why can they get out of doing what is required by law? Also if they can deny responsibility for a recalled item what is the point of having a recall?

Engine
Filed Feb 13, 2023CA

Engine seized. The car just stopped running. No power steering or brakes. Luckily I was o. A residential street driving slow. Otherwise very much a risk of crashing. There were no warning lights. My mechanic said the engine seized and there is a recall. Hyundai should not wait for the engine to stop. Everyone's safety is at risk.

EngineFire
Filed Feb 10, 2023ME

I was driving down the street when the engine suddenly seized up. My wiring caught fire and my starter blew apart. No warning at all

Air Bags
Filed Feb 9, 2023WI

Clock spring is defective/broken. This could be very dangerous as the airbag may not deploy in the event of an accident. Hyundai has used this exact part on other vehicles that have had issue and have recalled/extended the warranty to cover. Hyundai however won't fix this very dangerous issue on the Santa Fe and even wanted almost $200 just to look at the car even though the part is very obviously broken.

Electrical System
Filed Jan 29, 2023FL

I was driving my 2014 Hyundai Santa Fe GLS (Lambda II, V6 3.3L, 104k miles) late at night with my wife, daughter (age 2), and son (age 6 months). No notification lights alerted me to any problems. We missed our turn on the highway and had to drive through a neighborhood with a high crime volume. We stopped at a red light and the engine seized. When the light changed, I tried to start the car, but the engine wouldn't budge. We were stranded in the dark in a dangerous area. I said to my wife, "This is one of the worst places and times for a car to go kaput." Two good samaritans with car knowledge stopped to help. First, they tried charging the battery. No luck. Then they checked the oil. To our surprise, the oil tank was nearly empty (again, no notification lights alerted me, and we never saw leakage). We tried filling it with oil, hoping it might solve the engine seizure. No luck. I had it towed to my family's mechanic. Once he checked it, he immediately realized it needed replacement (once it turned on, it was making knocking sounds). He said a new engine would cost $10k—more than half of the car's value at the time of purchase. I called Hyundai corporate, and they said to bring it to my local dealer to get examined. They checked it and chose not to repair, giving a pretty nondescript reason for denial. They wouldn't give many details; they just said the motor suffered a mechanical failure, showed sludge, and needed to be replaced. They quoted me $9k for a USED engine. Later

Fuel/Propulsion System
Filed Jan 16, 2023CA

There was a recall on my vehicle for the Knock Sensor. In 04/2019 this was fixed at the Stockton, Ca. Dealership. My car only has 69,654 miles on it. On 01/14/2023 my check engine light came on and my car started sputtering and cutting out. I took it back to the dealership first thing today, 01/16/2023. They said the Knock Sensor is out and will cost me $995.00 to fix. They said the part that was replaced 4/2019 only has a one year guarantee. I believe this is a poor quality part or vehicle defect.

Engine
Filed Jan 12, 2023VA

The dealer has confirmed that my 2014 Hyundai Santa Fe has an oil consumption issue. This results in the car randomly losing power from the accelerator while driving. You can push the accelerator all the way down to the floor and there is no power in the engine. The car then slows down drastically which results in potential car crashes from behind since there is no warning to the driver or to drivers of other cars. My car started having this issue in July 2021 when it had about 129,000 miles on it. It took Hyundai until late 2022 to determine the issue and deny responsibility for it. The attached documents do not include the multiple times that I had to bring the car in every 1000 miles to check the oil (they didn't document that). They said it would cost me $21,575 to fix the engine which is almost as much as a new car would cost! I have seen many complaints online about this same issue happening with other car owners and I feel that Hyundai should be held responsible for correcting this known safety issue. I was planning to drive this car until 200,000 miles which would be at least another 3-4 years before I had to replace it. At this point I am having to add a quart of oil every 500 miles and hope that the engine doesn't seize up and cause an accident.

Exterior Lighting
Filed Jan 11, 2023LA

The low-beam headlights are terrible, almost useless. I replaced both low-beam bulbs with high-quality bulbs and it did not help, at least not noticeably. The high beams work fine. The low beams are so bad that it is actually hard to see the road right in front of the car at night and the glare from oncoming headlights renders the low beams practically useless. This results with us doing most of our nighttime driving with the high beams on, even in traffic. We can't see the road without doing that.

EngineFire
Filed Dec 4, 2022KY

I purchased this 2014 Hyundai Santa Fe 3.3L V6 with what I think must be the Lambda II engine in 2020 from a Honda Dealership in Louisville Kentucky. Upon purchase, I was not made aware of any recalls, Manufacturer Communications, Investigations, or class action law suits with this model. On May 27, 2021 I took the car in for an oil change and again was not made aware of the above issues. Not enjoying my service experience at that dealership, I took my car in to a Hyundai dealership for an oil change on June 15, 2022 it was reported the engine only had 1 quart of oil. Upon leaving, once again, I was not informed of the above issues with Hyundai, specifically the engine and engine cooling in various models and engines. On October 3, 2022 I took my car into a Good Year for an oil change and was told the car had zero oil. Ironically, Good Year is who told me about the class action law suit regarding the engine and oil issues. They told me to keep checking the oil and adding oil as needed to avoid a problem. 4 days later on October 7, 2022 I was driving on a highway when all of a sudden and without warning my engine blew, my accelerator deactivated and white smoke billowed from under my hood and I could not see. Thankfully I was able to quickly pull over to the side of the highway. I feared the engine was on fire but the smoke eventually cleared. I took pictures underneath the engine (attached) and of the large pool of oil that spilled from the car (attached). The car was towed t

EngineFire
Filed Nov 21, 2022IL

On October 20, 2022 my husband was driving the vehicle traveling around 40mph. He said he noticed that the engine light went on and then it sounded different and the vehicle struggled to accelerate. He quickly pulled into the first parking lot that was available and he parked, turned off the car and went to get out and within seconds, the entire vehicle was engulfed in flames. Had he waited and kept driving, he probably wouldn't be here today. Thank goodness my baby wasn't in the car. I can't imagine ripping a child out of her carseat while the car is on fire!

Engine
Filed Nov 16, 2022101,128 milesNC

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while his father was driving at an undisclosed speed, the engine seized and then lost motive power. Additionally, the vehicle made rattling sounds while driving. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer declined the engine replacement due to a lack of oil change records. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,128.

Engine
Filed Nov 4, 2022142,800 milesMI

The contact owns a 2014 Hyundai Santa Fe. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the mechanic stated that the sway bar needed to be replaced. While the sway bar was being replaced, the mechanic checked for the clicking sound the contact heard coming from the vehicle and stated that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 142,800.

Engine
Filed Oct 25, 2022NJ

The engine began making a strange noise last week. We brought it to the dealer and they reported we had internal engine failure. We took it to another service center for a second opinion and the diagnosis was confirmed. We have been told we need a new engine or an engine rebuild. The vehicle has 110K miles and received routine maintenance since we purchased it in 2014. The vehicle did not produce a check engine light or any other visible signs of engine failure. The only symptom is the engine noise. The vehicle is not safe since it is on the verge of failure at any moment. Hyundai has not offered to help pay for engine repair services. The vehicle is available for inspection upon request.

Engine and Engine Cooling
Filed Oct 25, 202224,000 milesWA

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle also shuddered and lost motive power. While attempting to drive up a hill, the vehicle failed to accelerate above 25 MPH. The vehicle was taken to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The contact referenced NHTSA campaign number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 24,000.

Service BrakesCrash1 injured
Filed Sep 18, 2022TX

2014 Hyundai Santa Fe are not safe vehicles as I have experienced many issues with this vehicle since purchase such as several recalls and recently the motor gave out. Due to recent class action lawsuit on this vehicle the dealer replaced the motor for free. My daughter recently reported to me the brakes appeared to not work properly and she planned to take it to the dealer on Monday, but over the weekend the brakes failed resulting in her crashing into a tree. My daughter could have been killed due to safety issues with this vehicle. The car is a total loss. These vehicles are not safe and should be pulled off the road. The first dangerous issue was the vehicle stalling in traffic as the motor malfunctioned and now the brakes. Please advise.

Structure › Body
Filed Sep 16, 2022LA

I have a white 2014 Hyundai Santa Fe Sport. About 5 years after having the car, my cars paint started to peel and now rust. I talked to the dealer and they said the warranty for paint on my car is up. Recently I have discovered new articles, multiple facebook groups and forums discussing the same issue. When I drive around, almost all white Hyundai's are having a similar issue. Reached out to Hyundai and the denied the issue is due to them, even though every body shop I have taken the car to ensures me it is a manufacture defect. There are also people out there who have been lucky enough to get Hyundai to get the car repainted even though they are out of warranty. The pictures provided due no show the most up to date peeling. There are small spots that are starting on the side of the car.

Air Bags
Filed Sep 15, 2022TX

My air bags don’t work and the brake system fails. Motor went out recalled and dealership not working on it

EngineFire
Filed Aug 25, 202262,000 milesVA

The contact owns a 2014 Hyundai Santa Fe. The contact stated while the vehicle was at standstill to make a left turn, the brake pedal was rigid and the steering wheel seized. The contact stated the Unlock Your Steering Wheel message was illuminated. The contact stated she started to smell and saw smoke exiting from the hood. The contact was able to exit the vehicle safely and shortly after the vehicle was engulfed in flames. The fire department was able to extinguish the fire. A fire report was filed. The contact stated a police officer came to the location of the incident but was not aware if a police report was filed. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The contact towed the vehicle first to towing lot and then to a repair facility. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →