Page 7 of 8 · complaints 301–350 of 355

2012 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Vehicle Speed Control
Filed Sep 12, 201322,706 milesFL

WE STARTED THE VEHICLE AND THE CHECK ENGINE LIGHT CAME ON. WE THEN CHECKED THE MANUAL AND IT STATED THERE MIGHT BE AN EMISSIONS PROBLEM SO WE CHECKED TO MAKE SURE THE GAS CAP WAS TIGHT. WE STARTED IT AGAIN, BUT THE LIGHT CAME ON AGAIN. WE BACKED UP THE CAR, BUT IT WOULD BARELY MOVE. WE CALLED THE DEALERSHIP TO HAVE IT TOWED AND CHECKED. THE DEALER CALLED US THE NEXT DAY AND SAID SOMEONE CUT THE WIRES ABOVE THE ACCELERATOR PEDAL. THAT CLAIM WAS SUSPICIOUS BECAUSE THE VEHICLE IS LOCKED INSIDE THE GARAGE AND OUR HOUSE HAS A SECURITY SYSTEM AND A LARGE DOG. WE ALSO HAD 6 FAMILY MEMBER STAYING WITH US. OPENING THE GARAGE DOOR WOULD HAVE WOKE SOMEONE UP. ALSO, THE VEHICLES OUTSIDE THE GARAGE WERE UNLOCKED AND UNTOUCHED. AFTER READING SOME COMPLAINTS ON HERE, I SEE THERE IS AN ONGOING ISSUE THAT MAY HAVE BEEN COVERED UP BY THE DEALERSHIP BY CUTTING THE WIRES. THE LOCATION OF THE WIRES WOULD HAVE BEEN EXTREMELY DIFFICULT TO GET TO INSIDE MY GARAGE. THEY ALSO WERE CUT AND NOT CHEWED BASED ON THE PICTURES THAT WERE TAKEN BY THE DEALERSHIP FOR MY INSURANCE COMPANY. *TR

Engine
Filed Sep 7, 20134,700 milesIL

ENGINE DIED WHEN SLOWING DOWN - COMING TO A STOP OR MAKING TURNS APPROXIMATELY 8 TIMES SINCE THE TIME OF PURCHASE. FIRST TIME WAS WHEN COMING DOWN AN INCLINE TO A STOP SIGN. THE NEXT TIME HAPPENED WHEN MAKING A TURN AROUND A CORNER ON A RESIDENTIAL STREET. SINCE THAT FIRST TIME, SERVICE DEALER CHECKED FOR RECALLS, BUT THERE WERE NONE., IT RANDOMLY HAPPENS, NORMALLY WHEN SLOWING DOWN FROM TRAVELING SPEEDS OF 45 MI/HR OR SLOWER. I HAVE BEEN DOING MORE HIGHWAY DRIVING AND I AM STARTING TO GET SCARED THAT THIS COULD BE A REAL SAFETY ISSUE. THE NEXT TIME I BROUGHT THIS UP TO THE DEALER, MAY 2013, THE SERVICE DEALER CHECK COMPUTER FOR CODES BUT DIDN'T FIND ANY. NOW, WHEN I BROUGHT IN FOR MAINTENANCE IN AUGUST 2013, SAME THING, MENTIONED IT HAD DIED 2 TIMES SINCE MAY 2013, ALL IN SIMILAR SITUATIONS AND RANDOMLY/COMPUTER CHECKED AND NO CODES.. TODAY, SEPTEMBER 7, 2013. IT JUST HAPPENED AGAIN AND THIS TIME AS I WAS MAKING A RIGHT HAND TURN FROM A BUSY STREET (45 MILES/HR WHEN IT DIED- NO POWER STEERING. GOOD THING I WAS ABLE TO COME TO A STOP BEFORE CROSSING THE MEDIAN INTO ONCOMING TRAFFIC AND NO ONE WAS RIGHT BEHIND ME. I WAS ABLE TO RESTART THE ENGINE AND DROVE VERY CAUTIOUSLY HOME! PLAN ON BRINGING IT IN AND LEAVING IT WITH THE DEALER ASAP.

Vehicle Speed Control
Filed Sep 5, 201312,000 milesIL

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 16,000.

Engine
Filed Sep 1, 201319,200 milesTX

HAD JUST LEFT THE HOUSE AND WAS A FEW BLOCKS DOWN THE ROAD WHEN CHECK ENGINE LIGHT CAME ON AND ENGINE LOST ACCELERATION POWER. ENGINE HAD IDLE SPEED AND WAS ABLE TO MAKE IT BACK HOME UNDER IDLE SPEED. TURNED ENGINE OFF AND WHEN I RESTARTED THE ENGINE IT SEEMED TO HAVE REGAINED ACCELERATION AND DROVE AROUND THE BLOCK WITH A LITTLE MORE POWER BUT CHECK ENGINE LIGHT IS STILL ON. THIS IS THE 2ND TIME IN THE LAST TWO MONTHS FOR THE SAME PROBLEM. TAKING IT TO THE DEALER WHEN THEY OPEN TOMORROW, BUT LAST OCCURENCE THEY STATED CARBON BUILD UP ON THE INJECTORS AS THE PROBLEM. WIFE IS NOW SCARED TO DRIVE THE CAR AS THIS PROBLEM CREATES A DANGEROUS DRIVING SITUATION IF IT HAPPENS DURING HEAVY TRAFFIC. *JS

Engine
Filed Aug 25, 201322,392 milesMA

I WAS STOPPED IN HEAVY TRAFFIC AND SUDDENLY THE ENGINE RACED TO MAXIMUM AND THE CAR LURCHED FORWARD. FORTUNATELY, I HAD LEFT ENOUGH SPACE BACK FROM THE VEHICLE IN FRONT OF ME TO AVOID AN ACCIDENT. I HAD TO PUT BOTH FEET ON THE BRAKE AND ATTEMPTED TO SHUT OFF THE ENGINE TO STOP THE ENGINE FROM RACING. *TR

Equipment › Electrical › Navigational System(global Positioning System)
Filed Aug 25, 201322,000 milesMA

WE WERE ON A AN EXTENDED TRIP AND HAD PROGRAMMED THE GPS TO TAKE US TO A REMOTE POINT WE HAD NEVER BEEN TO BEFORE. SUDDENLY THE GPS SCREEN WENT BLANK, EXCEPT FOR THE VEHICLE MARKER ICON - THIS LASTED FOR SEVERAL MINUTES. IT THEN FLASHED MULTIPLE DIRECTIONS FOR FUTURE TURNS (WHICH WERE INCORRECT), IT WENT BLANK AGAIN, AND THEN REFLASHED OTHER MULTIPLE DIRECTIONS FOR FUTURE TERMS. THIS HAPPENED SEVERAL TIMES. ULTIMATELY, THE GPS SAID WE HAD ARRIVED AT OUR DESTINATION, BUT WE WERE AT LEAST 30 MILES FROM ONE OF THE POINTS ALONG THE WAY TO WHERE WE WERE GOING. HAD I NOT KNOWN GENERALLY WHERE TO GO, I WOULD HAVE BEEN LOST IN A REMOTE AREA WITH LITTLE OR NO OTHER PEOPLE ON THE HIGHWAY TO HELP. *TR

Engine
Filed Jul 25, 201318,900 milesPA

WHILE DRIVING ON THE HIGHWAY, THE CAR SPUTTERED AND THEN LOST THE ABILITY TO ACCELERATE. THE CAR DID NOT SHUT DOWN,BUT THE CHECK ENGINE LIGHT WAS ON. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR, EVEN AFTER BEING SHUT DOWN AND RE-STARTED, WOULD NOT GAIN THE ABILITY TO ACCELERATE, SO THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THE CAR NEEDED A SOFTWARE UPDATE, WHICH WAS PERFORMED. TWO DAYS AFTER PICKING THE VEHICLE UP FROM THE DEALER, THE SAME CIRCUMSTANCES OCCURRED. THIS TIME, HOWEVER, AFTER TURNING OFF THE VEHICLE AND RE-STARTING, THE CAR WAS DRIVABLE, HOWEVER THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. HEADING BACK TO THE DEALERSHIP TONITE. AS I DO ALL HIGHWAY DRIVING, AND THIS IS A CLEARLY UNSAFE SITUATION. *TR

Vehicle Speed ControlCrash
Filed Jul 16, 201322,000 milesMA

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THE VEHICLE SUDDENLY ACCELERATED AFTER SHE MADE A RIGHT TURN. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT HAD TO CONTINUE TO APPLYING THE BRAKES IN ORDER TO STOP THE VEHICLE AFTER IT CRASHED INTO THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 22,000. *TR

Engine
Filed Jul 8, 20132,000 milesNJ

THE ENGINE STALLED WHILE DRIVING. I WAS DRIVING AT A LOW SPEED AND MAKING A RIGHT-HAND TURN, AND THE ENGINE SHUT OFF. THE CHECK ENGINE LIGHT ILLUMINATED. I LOST POWER STEERING AND WOUND UP ON THE OPPOSITE SIDE OF THE ROAD; FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC OR IT COULD HAVE BEEN AN EVEN MORE DANGEROUS SITUATION. I WAS ABLE TO RESTART THE CAR AND CONTINUE DRIVING. THE DEALERSHIP DID NOT SEE A DIAGNOSTIC CODE RECORDED. THEY WERE ALSO NOT ABLE TO RECREATE THE PROBLEM. NO REPAIRS WERE MADE. THIS INCIDENT HAPPENED AGAIN AT APPROXIMATELY 9,000 MILES, AND MOST RECENTLY AT 24,184 MILES. IN ALL CASES THE SCENARIO IS SIMILAR: DRIVING AT A LOW SPEED, EITHER TURNING OR ON A CURVY ROAD. THE VEHICLE HAS RESTARTED WITHOUT INCIDENT, BUT THE COMPLETE LOSS OF POWER STEERING AND BRAKING MAKES THIS AN INCREDIBLY DANGEROUS DEFECT. THE DEALERSHIP WAS UNABLE TO FIND A DIAGNOSTIC CODE FOR THE MOST RECENT INCIDENT. *TR

Engine
Filed Jul 8, 201313,400 milesIL

1) HISTORICAL DETAILS / EVENT: WHEN I BOUGHT THE CAR (AUGUST, 2012) I NOTICED THE OCCASIONAL STICKING OF THE THROTTLE AND WHEN PRESSING THE BREAK THE CAR WOULD SEEM TO WANT TO ACCELERATE - THIS WOULD HAPPEN ONCE EVERY THREE MONTHS: THE DEALER SAID THEY COULDN'T FIND ANYTHING. 2) RECENT EVENT: ON 07/07 WHILE DRIVING AT 45MPH THE CAR IMMEDIATELY STARTED SLOWING DOWN TO LESS THEN 10MPH AND THE CHECK-ENGINE-LIGHT CAME ON. AFTER PULLING OVER AND SITTING FOR A WHILE THE CAR WOULD GO UP TO 30MPH - 40MPH: OVER THAT AND IT WOULD OCCUR AGAIN. PER THE DEALER - DROVE IT TO THEM. ON THE WAY - THIS SLOW DOWN OCCURRED MULTIPLE TIMES BETWEEN 30-40MPH, ONCE WHILE SLOWING / BREAKING - THE CAR IMMEDIATELY ACCELERATED (RPM OVER 2500) AND I ALMOST HAD A MAJOR ACCIDENT. DEALER DIAGNOSED IT AS A KNOWN ISSUE RELATED TO TSB: 13 FL 002 (THROTTLE BODY BORE CARBON FOULING / P2106/P2110 LIMPHOME MODE / P0638 THROTTLE ACTUATOR CONTROL RANGE AND THAT THE BREAK ISSUE WAS DUE TO EXCESSIVE BREAK BOOSTER AIR CAUSING THE THROTTLE ASSEMBLY TO LOCK OPEN. DEALER CLAIMED ISSUE WAS KNOWN BUT NOT SEEN OFTEN AND NEVER REPEATED. HAD CAR ALL DAY TO FIX (FINISHED: 07/08). ASKED DEALER ABOUT OTHER TSBS IN THE DATABASE AND WAS TOLD NONE OF THEM APPLIED OR WERE APPLICABLE. 3) RECENT EVENT: ON 07/08 AFTER LEAVING THE DEALER, GOT 9 MILES OF DRIVING WHEN IT OCCURRED AGAIN AFTER MAKING A 25MPH RIGHT TURN AND ACCELERATING TO 40MPH [ALMOST WAS READ-ENDED BY A TRUCK]. DEALER NOW CLOSED FOR THE EVENING. WILL BE CONTACTING DEALER FI

Fuel System, Gasoline
Filed Jun 9, 201328,105 milesAZ

JUST BOUGHT THIS CAR TWO MONTHS AGO. AT RANDOM, AND WHEN MAKING A LEFT ONTO A BUSY STREET, ACCELERATING FROM A STOP LIGHT, THERE IS A HESITATION AND A VERY QUICK SHUT DOWN WHEN ACCELERATING. IT RE-ENGAGES JUST IN TIME TO PREVENT A POTENTIAL CRASH. I TALKED TO THE HYUNDAI MECHANIC ABOUT THIS. THEY TEST DROVE IT, BUT SINCE THE PROBLEM IS RANDOM, IT WOULD MAKE SENSE THAT THEY WEREN'T ABLE TO DETECT IT DURING THE TEST DRIVE. THE PROBLEM ISN'T MAJOR FOR NOW BUT ALL IT TAKES IS ONE EVENT TO MAKE IT SO. I WAS RELIEVED TO SEE OTHER COMPLAINTS OF THE SAME PROBLEM ON THIS WEBSITE. *TR

Engine
Filed Jun 5, 201331,000 milesIL

THANKFULLY I WAS NOT ON THE HIGHWAY... WAS TRAVELING ABOUT 40MPH AND THE CHECK ENGINE LIGHT CAME ON. SO I DID WHAT APPEARS EVERYONE ELSE HAS DONE - PULLED OVER SHUT THE CAR OFF FOR A FEW MINUTES WAS ABLE TO RESTART THE CAR WITH POWER TO THE ACCELERATOR (LIGHT WAS STILL ON). MADE IT TO WORK - CALLED THE DEALERSHIP TO BRING THE CAR IN THAT AFTERNOON. OF COURSE THE LIGHT GOES OFF ON MY WAY THERE. THE DEALER RUNS DIAGNOSTICS TO TELL ME THAT THE COMPUTER JUST NEEDED AN UPDATE... WTH??? AN UPDATE CAUSES ME THE ABILITY TO ACCELERATE??? *TR

Wheels
Filed May 30, 201314,900 milesNY

HI, I AM SENDING THIS PAPER DUE TO THE UNEXPECTED FLATTENED TIRE ACCIDENT ON 81 I HIGHWAY IN MAY 26, 2013 2 PM. THE TIRE WAS SUDDENLY FLATTENED WHILE I WAS DRIVING IN 65~75 MPH, SO IT WAS A LIFE THREATENING ACCIDENT. I REALLY DIDN'T EXPECT THIS TO HAPPEN BECAUSE I HAD AN INSPECTION IN MAGUIRE A WEEK BEFORE THE ACCIDENT OCCURRED. AT FIRST, I THOUGHT THAT MY TIRE GOT IMPALED BY THE NAIL; HOWEVER, THE INSPECTOR IN MAGUIRE COULDN'T FIND ANY NAIL. SURPRISINGLY, THE TIRE WASN''T LEAKING ANYMORE AFTER IT WAS REFILLED AGAIN. HE AND HIS CO-WORKER TRIED IT SEVERAL TIMES TO MAKE SURE IT WASN'T LEAKING, AND IT SURE WASN'T LEAKING ACCORDING TO THEIR SEVERAL ATTEMPTS. I ASKED MAGUIRE TO TAKE RESPONSIBILITY FOR THIS WEIRD ACCIDENT, BUT THEY SAID THAT THE FAULT IS TO HYUNDAI NOT THEM, WHILE HYUNDAI CUSTOMER SERVICE TOLD ME THAT THE RESPONSIBILITY IS KUMHO TIRE'S. THEREFORE, I ASKED KUMHO TO TAKE RESPONSIBILITY FOR MY ACCIDENT AND ASKED THE MONEY FOR THE REPAIRING COST OF MY CAR. THEY FIRST CLAIMED THAT THE TIRE HAS NO TECHNICAL PROBLEM SINCE THERE IS NO MORE AIR LEAKING, SO THEY CAN'T PAY THE REPAIRMENT COST. NONETHELESS, THE TIRE WAS FLATTENED, WHICH IS AN UNCHANGEABLE FACT, SO I ASKED ONCE MORE TO TAKE RESPONSIBILITY OF MY ACCIDENT. AFTER SEVERAL ATTEMPTS, THEY FINALLY AGREED TO INSPECT THE TIRE AND SEND TWO TIRES TO ME. I ALSO AGREED AT FIRST, BUT I FIGURED THAT I CAN''T REALLY TRUST THEM FOR AN HONEST INSPECTION. I FOUND SIMILAR 'FLATTENED TIRE CASES IN THE INTERNET, SO I DECIDED TO SEND

Engine
Filed May 24, 201311,098 milesPA

WHEN GOING UP A HILL THE ENGINE LOST POWER AND HAD NO THROTTLE RESPONSE, I GOT IT OFF THE ROAD AND PARKED AND SHUT OFF THE ENGINE, WAITED A FEW MIN. AND RESTARTED THE ENGINE AND DROVE HOME WITH OUT ANY MORE POWER LOSS BUT THE CHECK ENGINE LIGHT WAS ON AND ENGINE WAS SURGING, TOOK IT TO THE DEALER ON 5-21-13 FOR REPAIR, LEFT DEALER AND DROVE HOME, ON 5-23-13 THE CHECK ENGINE LIGHT CAME BACK ON WITH POWER LOSS AND NO THROTTLE AGAIN, SHUT OFF AND RESTARTED AND HAD THROTTLE RESPONSE AND POWER BUT ENGINE LIGHT IS ON, NOW TODAY 5-24-13 THE SAME THING HAPPENED, CHECK ENGINE LIGHT CAME ON AND NO THROTTLE, I CALLED DEALER AND NOW HAVE AN APPOINTMENT FOR TUESDAY DUE TO THE HOLIDAY, IF THIS WOULD HAPPEN IN TRAFFIC THERE COULD BE AN ACCIDENT AND SOMEONE COULD GET HURT. THIS WILL HAPPEN ANYTIME WHEN THE CHECK ENGINE LIGHT IS ON, AND THE DEALER STATES ITS OK TO DRIVE. *TR

Engine
Filed May 20, 20135,900 milesNH

THIS HAS OCCURRED TWICE (5900 MILES AND 7000 MILES). AT A RED LIGHT, THE ENGINE WILL SHUT OFF WITH NO SYMPTOMS. IT IS ONLY WHEN THE LIGHT TURNS GREEN AND THE GAS PEDAL IS PRESSED DO YOU NOTICE THE ENGINE HAS STOPPED. I SEE AS A DANGEROUS SITUATION. DEALER SAYS WITH NO CHECK ENGINE " ON" THERE IS NO WAY TO FIND THE PROBLEM. *TR

Vehicle Speed Control
Filed May 13, 201311,000 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A BRIEF STOP. THE CONTACT HAD TO DISENGAGE THE TRACTION CONTROL, TURN OFF THE VEHICLE AND RESTART IN ORDER TO RESOLVE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC AND THE COMPUTER WAS REPROGRAMMED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 12,243. ...UPDATED 06-19-13 *BF THE CONSUMER STATED THE FAILURE OCCURRED THREE TIMES. DURING EACH OCCURRENCE THE VEHICLE WOULD FAIL TO ACCELERATE, THEN THE VEHICLE WOULD SHUT OFF AND THE ENGINE LIGHT TURNED ON. UPDATED 06/28/2013 *JS

Vehicle Speed Control
Filed May 8, 20131,100 milesTX

TL* THE CONTACT OWNS A 2012 HONDA SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED RAPIDLY WITHOUT WARNING AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. THE VIN WAS NOT AVAILABLE. *TR

Engine
Filed May 3, 201329,827 milesCT

2012 HYUNDAI SANTA FE HAD COMPLETE POWER LOSS ON INTERSTATE WHILE MOVING AT 65MPH IN THE LEFT MOST LANE. ENGINE SHUTTERED, CHECK ENGINE LIGHT CAME ON AND ENGINE POWER WENT TO IDLE RPM. THERE WAS NO THROTTLE RESPONCE AND STEERING BECAME HEAVY. MANAGED TO CROSS TWO LANES AND GET THE VEHICLE TO THE SHOULDER. SHUT VEHICLE OFF AND RESTARTED IT. CHECK ENGINE LIGHT STAYED ON AND ENGINE APPEARED TO FUNCTION NORMALLY. ACCELERATED FROM SHOULDER INTO TRAFFIC. DROVE FOR 1/4 MILE AND INCIDENT AGAIN REPEATED ITSELF AS DESCRIBED ABOVE. FEARING FOR MY SAFETY, I PARKED THE VEHICLE AND HAD IT TOWED TO DEALER WHOM I PURCHASED VEHICLE FROM. I CALLED (ON 5-2-13) THE DEALER AND TOLD THEM WHAT WAS HAPPENING. THE NEXT MORNING (5-3-12) I CALLED THEM AT 9AM TO FIND STATUS OF REPAIR. THEY STATED IT WAS ALREADY REPAIRED. THEY STATED IT IS RELATED TO THE TROTTLE POSITION SENSOR. THEY STATED THEY WERE WELL AWARE OF THE PROBLEM. THEY STATED THEY WERE HAVING MANY OF THE SAME ISSUES WITH THIS TYPE OF VEHILCE. THEY STATED THERE WAS A TSB ON THE PROBLEM. DOES SOMEONE HAVE TO BE INJURED OR KILLED BEFORE A MANUFACTURE HAS THE OBLIGATION TO CORRECT A KNOWN PROBLEM THAT REPEATS ITSELF? LOOK AT ALL THE OTHER REPORTS AND COMPLAINTS! I HAVE A WIFE AND 2 CHILDREN THAT RIDE IN THIS VEHICLE. WHAT NOW? *TR

Engine
Filed May 2, 20132,766 milesNY

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE SITTING AT A TRAFFIC STOP. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED BUT THE DEALER WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RESET THE ELECTRONIC CONTROL MODULE AS A PRECAUTION. THE FAILURE WAS NOT CORRECTED HOWEVER, AND THE VEHICLE CONTINUED TO STALL WHEN STOPPED. THE FAILURE MILEAGE WAS 2,766 AND THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Tires
Filed Apr 30, 2013FL

2012 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH TIRES ON VEHICLE. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT FRONT AND THE RIGHT REAR TIRE BLEW OUT, WITHIN 1/4 MILE OF EACH OTHER. CONTROLLING THE SUV BECAME DIFFICULT, BUT SHE MANAGED TO PULL OVER SAFELY ON TWO MANGLED, DEAD FLAT, SHREDDED TIRES. THE ROADWAY SHE WAS TRAVELING WAS CLEAR OF DEBRIS, POTHOLES, ETC. THE SUV WAS DAMAGED AND THE TWO TIRES WERE UN-SALVAGEABLE. UPDATED 05/07/14 UPDATED 05/20/14

Engine
Filed Apr 7, 20133,200 milesFL

THIS COMPLAINT INVOLVES THE INTERMITTENT TOTAL LACK OF ENGINE POWER WITH NO THROTTLE RESPONSE. PLEASE NOTE THAT THE ENGINE DOES NOT STALL NOR DO ANY INSTRUMENT PANEL LIGHTS COME ON. FOR TWO TO FOUR SECONDS, THERE IS ABSOLUTE SILENCE AND THEN ALL OF A SUDDEN THE ENGINE SPRINGS TO LIFE AND, DEPENDING ON WHERE YOU HAVE YOUR FOOT ON THE ACCELERATOR, THE VEHICLE PROCEEDS OR LURCHES FORWARD. ALL THREE INCIDENTS WERE WHILE DRIVING SLOWLY IN GROCERY STORE PARKING LOTS, INVOLVING SEVERAL STOP AND GO INCIDENTS THROUGH SLOW MOVING TRAFFIC. THE FIRST INCIDENT TOOK ME BY SURPRISE AND I THOUGHT THE ENGINE STALLED. I WAS GOING TO SHIFT TO NEUTRAL FOR A RESTART, BUT BEFORE I COULD, THE ENGINE CAME BACK TO LIFE AND I NEARLY REAR-ENDED THE CAR IN FRONT OF ME. THE SECOND INCIDENT WAS WHEN LEAVING THIS SAME PARKING LOT, EXCEPT I WAS ENTERING A DIVIDED HIGHWAY, EXPECTING TO MERGE INTO 55+MPH TRAFFIC, WHEN THE LOSS OF ENGINE OCCURRED AGAIN. LUCKILY I AVOIDED BEING HIT BY ONCOMING VEHICLES AND WAS ABLE TO GET IN TO THE NEXT OPENING AFTER THE ENGINE AGAIN CAME BACK TO LIFE ON IT'S OWN. THE LATEST INCIDENT TOOK PLACE IN A DIFFERENT MARKET PARKING LOT. I WAS IN A LINE OF VEHICLES STOPPED AT THE STOP SIGN AT THE ENTRANCE TO THE MARKET WHERE PEDESTRIANS CROSS. THE TRUCK AHEAD OF ME PROCEEDED THROUGH AND WHEN I STARTED TO COME UP TO THE STOP SIGN, THE ENGINE DIED, BUT RESTARTED IT SELF AS BEFORE. MY FOOT WAS APPROXIMATELY HALF WAY DOWN ON THE ACCELERATOR AND WHEN EVERYTHING ENGAGED, THE FRONT TIRES SCREE

Engine
Filed Feb 6, 20139,805 milesMA

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOST ACCELERATION POWER AND DID NOT ACCELERATE OVER 30 MPH. THE ENGINE HAD TO BE SHUT OFF FOR THE VEHICLE TO REGAIN ACCELERATION. THE DEALER REPLACED THE THROTTLE BODY AND THE COMPUTER SYSTEM WAS UPDATED. LESS THAN TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE THROTTLE BODY WAS AGAIN REPLACED AND THE CONTACT WAS AWAITING THE RESULTS OF MORE TESTING. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE WAS 9,805 ACCORDING TO THE INVOICE, THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES, AND EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. UPDATED 02/27/13

Power Train
Filed Feb 4, 201316,800 milesNY

AS I WAS DRIVING VEHICLE LOST ALL POWER ON A HIGHWAY VERY DANGEROUS SITUATION. AGAIN THIS HAS HAPPENED A SECOND TIME NOW WITH 17000 MILES. DEALERSHIP SAID COMPUTER UPDATE THE FIRST TIME NOW THROTTLE BODY I DON'T THINK THERE IS AN ANSWER VERY DANGEROUS. *TR

Electrical System
Filed Jan 21, 201311,000 milesPA

THIS IS THE FOURTH TIME SINCE THE PURCHASE IN APRIL, 2012. THE ENGINE JUST SHUTS OFF WHILE DRIVING NORMALLY AT A LOW SPEED. THE DEALER SHOP OBVIOUSLY COULD NOT FIND ANY ISSUES. I CANNOT UNDERSTAND WHY THIS TYPE OF HIGHLY DANGEROUS PROBLEM IS NOT BEING ADDRESSED BY NHTSA URGENTLY. I SEE THAT THERE ARE OTHER COMPLAINTS OF THIS NATURE REPORTED. I CANNOT BELIEVE THAT I HAVE TO RISK OUR FAMILY LIVES TO PROVE THAT THERE IS A SERIOUS FAULT WITH THIS VEHICLE! *TR

Engine
Filed Jan 20, 201320,000 milesTX

AT 2 TIMES IN THE LAST FEW MONTHS THE CAR ENGINE HAS SUDDENLY STOPPED WHILE DRIVING SLOWLY ON LEVEL GROUND. LOST POWER STEERING AND POWER BRAKES. CAR RESTARTED IMMEDIATELY. SO FAR DEALERSHIP UNABLE TO REPRODUCE OR HELP WITH PROBLEM. *TR

Power TrainCrash
Filed Jan 16, 20136,300 milesTX

IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR

Engine
Filed Jan 14, 20135,177 milesCA

JUST GOT OUT OF A SHOPPING CENTER AND ONTO MIRA MESA BLVD, SAN DIEGO. CAR STALLED! I WAS GOING @ 30 MILES/HOUR OR SO. TOTAL MILES ON THE CAR WHEN THIS HAPPENED WERE 5177 MILES. WHEN IT STALLS, IT BEHAVES AS IF KEY IS MOVED TO ON POSITION BUT CAR HAS NOT BEEN STARTED. THIS IS THE 4TH TIME CAR HAS STALLED SINCE I BOUGHT NEW IN AUGUST (YES, IN 5 MONTHS AND WITHIN @ 5,000 MILES). PRIOR TWO TIMES WERE JUST A BEFORE CHRISTMAS ON 12/23/2012 (ON THE SAME DAY, @ 1 MINUTE APART). AT THIS TIME I WAS GOING SLOW SPEED @ 25 MILES/HOUR ON A WINDY DOWN HILL ROAD. FORTUNATELY, THERE WERE NO FAST MOVING CARS BEHIND ME IN ALL 4 CASES. I AM AFRAID THAT SOMEONE MAY HIT ME FROM BEHIND WHEN CAR STALLS LIKE THIS. CAR HAS BEEN TO DEALER TWICE FOR THE SAME ISSUE. THEY SEEMS TO HAVE NO CLUE. LAST TIME I WENT, JUST AFTER CHRISTMAS, THAT CHANGED THROTTLE BODY. I WAS HOPPING THAT IT WILL FIX THE ISSUE BUT I AM NOT THAT LUCKY AS IT CAME BACK IN JUST 3 WEEKS! I HAVE OPENED A CASE WITH HYUNDAI ALREADY RIGHT AFTER THE FIRST INCIDENT, WILL HAVE TO FOLLOW UP WITH THEM AGAIN. *TR

Vehicle Speed ControlCrash
Filed Jan 11, 20136,300 milesTX

IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR

Power Train
Filed Jan 1, 201315,415 milesCA

THE CAR WAS PARKED ON A SLOPING DRIVEWAY. THE KEYS WERE REMOVED FROM THE IGNITION AND THE CAR WAS SHIFTED TO PARK. A 2 YEAR OLD CHILD ALONE IN THE CAR MANAGED TO SHIFT FROM PARK TO NEUTRAL WITHOUT THE KEY BEING IN THE IGNITION OR APPLYING ANY BRAKE PRESSURE. THE CAR THEN ROLLED DOWN THE DRIVEWAY AND INTO TRAFFIC. BY SHEER LUCK AND ADRENALINE, I MANAGED TO RUN AFTER THE CAR, GET THE DOOR OPEN, DIVE IN, AND STOP THE CAR BY DEPRESSING THE BRAKE PEDAL WITH MY HAND BEFORE AN ACCIDENT OCCURRED. AFTER THIS EVENT, I WAS ABLE TO REPRODUCE THE SHIFT-FROM-PARK-TO-NEUTRAL-WITHOUT-KEY-OR-BRAKE BEHAVIOR 100% OF THE TIME. THIS IS EXTREMELY DANGEROUS.... MY KID COULD HAVE BEEN HURT OR WORSE. THIS CAR SHOULD BE RECALLED. *TR

Vehicle Speed Control
Filed Dec 31, 20126,000 milesOH

I WAS AT A MAJOR INTERSTATE INTERCHANGE, OVER 6 HOURS FROM HOME WHEN I HEARD A SLIGHT NOISE AND THE CHECK ENGINE LIGHT CAME ON. THE CAR DECELERATED, BUT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS I PUT THE CAR IN PARK, I HEARD THE ENGINE SUDDENLY REVVING, AS IF I WERE PRESSING ON THE ACCELERATOR. CAR WAS TOWED TO THE CLOSEST HYUNDAI DEALERSHIP, WHERE IT SAT FOR A WEEK, WAITING FOR REPAIRS BECAUSE (I WAS TOLD) THE PART COULD NOT BE LOCATED ANYWHERE IN THE U.S. ON MONDAY MORNING, I CALLED THE SERVICE DEPARTMENT TO INQUIRE ABOUT MY CAR AND I WAS TOLD IT WOULD BE FIXED BY TUESDAY AFTERNOON AT THE LATEST. ON TUESDAY, I CALLED TO CHECK ON THE STATUS OF MY CAR AND WAS TOLD THAT THEY EXPECTED THE PART TO BE IN ON THE NEXT TRUCK. THIS SCENARIO WAS REPEATED TWICE MORE. AT THE END OF THE 3RD DAY, I WAS TOLD THAT THE PART COULD NOT BE LOCATED AND THAT MY CAR WOULD NOT BE REPAIRED.THE WARRANTY COVERS UP TO 3 DAYS OF TRIP INTERRUPTION SERVICE, SO I ASKED WHAT I WAS SUPPOSED TO DO TO GET HOME FOR WORK AND HOW TO GET BACK TO MY CAR. HYUNDAI CONSUMER AFFAIRS TOLD ME MY SITUATION WAS A UNIQUE CASE AND THEY SET UP ANOTHER CASE # AND TOLD ME TO KEEP THE RENTAL AND FILE THE REMAINDER OF THE COST TO THE SECOND CASE AFTER THE TRIP INTERRUPTION CASE WAS SETTLED. I DROVE THE RENTAL CAR HOME AND BACK TO THE SERVICE DEPARTMENT AGAIN THE NEXT SATURDAY, WHEN MY CAR WAS FINALLY REPAIRED. I WAS OUT OVER $600, HAD A BOTCHED VACATION, LOST MY TRUST IN THE SAFETY OF MY VEHICLE AND, AS THE ICING ON TH

Vehicle Speed Control
Filed Dec 27, 201213,366 milesMO

WHILE DRIVING MY 2012 HYUNDAI SANTA FE (MILEAGE APPROX. 13366) ON THE HIGHWAY IN FAIRLY HEAVY TRAFFIC AT AROUND 70 MPH AND APPLYING PRESSURE TO THE ACCELERATOR, SUDDENLY THE VEHICLE FAILED TO ACCELERATE. I HEARD A LITTLE "BLIP" NOISE AND FELT A VERY SLIGHT JERK, KIND OF LIKE A SUDDEN GEAR CHANGE OR SOMETHING LIKE THAT, THEN THE CAR SUDDENLY STARTED DECELERATING. I BARELY MISSED GETTING REAR-ENDED BY ANOTHER VEHICLE AND MANAGED TO COAST ACROSS TWO LANES OF TRAFFIC TO THE SHOULDER OF THE ROAD WITHOUT GETTING HIT. I STOPPED THE CAR AND TURNED IT OFF AND CALLED THE HYUNDAI DEALERSHIP AND ASKED THEM WHAT I SHOULD DO. I TOLD THEM THE ENGINE MALFUNCTION LIGHT WAS ON. THEY INDICATED THAT THEY HAD NEVER HEARD OF A VEHICLE DOING THIS BEFORE. THEY SAID IF THE MALFUNCTION LIGHT WASN'T BLINKING, THE CAR WAS SAFE TO DRIVE AND TO BRING IT IN AT MY EARLIEST CONVENIENCE. ON THE WAY HOME, THE DECELERATION ISSUE HAPPENED APPROXIMATELY 3 OR 4 MORE TIMES.THIS IS AN INCREDIBLY DANGEROUS ISSUE WITH THE VEHICLE. TOOK IT TO A LOCAL DEALERSHIP AND THE PAPERWORK SAID THEY FOUND ISSUE VIA TSB. THEY DID AN ECM UPGRADE. VEHICLE WORKED JUST FINE FOR A MONTH AND A HALF AND THEN THE EXACT SAME PROBLEM OCCURRED AGAIN. THIS TIME I WAS ABLE TO MAKE IT HOME, FORTUNATELY WITHOUT GETTING INTO A MAJOR ACCIDENT. HAD TO STOP AND START THE CAR ABOUT 3 TIMES TO GET HOME. CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO A DIFFERENT DEALERSHIP TO SEE IF THEY CAN FIND THE REAL PROBLEM THIS TIME. AT THIS POINT, I'M NOT SURE

Service Brakes, Hydraulic
Filed Dec 4, 20125,500 milesTX

WHILE DRIVING ON AN OVERPASS AND TURNING TO THE LEFT, I HAD JUST APPLIED THE BRAKES AND WAS APPLYING THE GAS AS I HAD TO GET ONTO THE INTERSTATE. I NOTICED THE CAR DECELERATED, I HAD NO BRAKING POWER AND IT WAS VERY DIFFICULT TO STEER THE CAR SO I COASTED TO THE SIDE OF THE ROAD. I ALMOST GOT REAR ENDED BY SEVERAL CARS BEHIND ME. ALL THE LIGHTS WERE ON THE CAR BUT IT SEEMED DEAD. I TURNED THE KEY OFF AND PUT THE CAR IN PARK. WHILE TALKING TO MY HUSBAND, I TURNED THE CAR ON AND IT STARTED AND OFF I DROVE OFF WITH NO FURTHER PROBLEMS. WHAT'S WORSE IS THAT DAY I HAD MY TWO LITTLE GIRLS AND MY MOTHER IN THE CAR. I HAD TO CONTINUE TO DRIVING SINCE WE WERE ON OUR WAY TO AN IMPORTANT DOCTORS APPOINTMENT. I CAN'T IMAGINE IF I WERE ON THE INTERSTATE AT 70 MILES AN HOUR. WHEN I CALLED TO MAKE AN APPOINTMENT WITH HYUNDAI SERVICE THEY ACTED LIKE IT HAS NEVER HAPPENED BEFORE. *TR

Service BrakesCrash
Filed Nov 26, 20125,000 milesGA

I WAS STOPPED IN A LEFT TURN LANE AND I BELIEVE I WAS THE 8TH OR 9TH VEHICLE IN LINE. I HAD MY FOOT ON THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR! I TURNED MY STEERING WHEEL TO THE LEFT AS FAR AS I COULD, BUT I TAPPED THE BUMPER OF THE VEHICLE IN FRONT OF ME. THERE WERE NO INJURIES AND VERY MINOR DAMAGE TO THE REAR BUMPER OF THE VEHICLE IN FRONT OF ME, AND VERY MINOR DAMAGE TO MY FRONT BUMPER. NO OTHER VEHICLES WERE INVOLVED. I CALLED THE HYUNDAI DEALERSHIP AND TOLD THEM THAT MY BRAKES HAD FAILED AND HAD CAUSED AN ACCIDENT. I WAS TOLD THAT IT WAS PROBABLY NOT THE BRAKES, BUT THE MASTER BRAKE CYLINDER. I HAD THE VEHICLE TOWED TO THE DEALERSHIP (CARL GREGORY HYUNDAI, AT NORTHLAKE, COLUMBUS, GA) THIS MORNING I CALLED TO CHECK ON THE STATUS OF THE VEHICLE AND WAS TOLD THAT THEY HAD DRIVEN THE VEHICLE FOR 200 MILES AND COULD NOT REPRODUCE THE PROBLEM. I HAD ALREADY TOLD THEM THAT I WAS STOPPED IN A TURN LANE WHEN THE BRAKES FAILED!! I WAS TOLD THAT THE HYUNDAI REPRESENTATIVE TOLD THEM TO REPLACE THE MASTER CYLINDER. *TR

Engine
Filed Nov 21, 20128,500 milesPA

WITHOUT ANY WARNING, THE ENGINE SHUT OFF WHILE DRIVING NORMALLY. THIS IS THE THIRD TIME SINCE THE PURCHASE, AND PLEASE ADVISE ANY WAY TO TAKE ACTION ON THIS DANGEROUS ISSUE. I JUST KNOW THAT THE DEALER WILL JUST SAY THAT THEY WILL LOOK INTO IT, AND THEY WILL NOT BE ABLE TO FIX THIS. DO I HAVE TO GO THROUGH ALL THE VISITS TO THE DEALER AND BUILD A CASE FOR A LEMON? WHERE CAN I GET HELP? *TR

Engine
Filed Nov 5, 201211,000 milesUT

WHILE TURNING INTO A PARKING LOT, ENGINE DIED WITHOUT WARNING. THIS IS THE THIRD TIME THE ENGINE HAS DIED WITHOUT WARNING WHILE DRIVING AT LOW SPEEDS. WHEN THE ENGINE DIES, THE CAR LOSES STEERING AND BRAKES AND IS VERY UNSAFE. *TR

Engine
Filed Nov 1, 20122,600 milesCA

VEHICLE STALLED AS TURNING INTO DRIVEWAY OF SHOPPING COMPLEX. THE STEERING WHEEL FROZE AS I WAS TRYING TO TURN LEFT. IN THE DASHBOARD, NO LIGHTS ON EXCEPT "MALFUNCTION INDICATOR" LIGHT WAS LIT. RESTARTED CAR AND DROVE ON, THE "MALFUNCTION LIGHT" GOT TURNED OFF, CAME HOME AND THEN CALLED DEALER. DROVE TO DEALER BUT THEY COULD NOT DIAGNOSE THE ISSUE SINCE THE LIGHT WAS NOT ON AND SO NO CODE CAN BE FOUND. CAR IS LESS THAN 3 MONTHS OLD AND NOT EVEN 3000 MILES ON THE CAR. I FEEL THIS CAR IS NOT SAFE UNLESS HYUNDAI TAKES CARE OF THE PROBLEM. NOT DIAGNOSING AND ADDRESSING THE ISSUE MAKES ME CONCERNED. IF CAR STALLS WHILE DRIVING THEN THAT IS VERY DANGEROUS AS IT CAN CAUSE AN ACCIDENT SUCH AS CAR HITTING FROM BEHIND. I AM VERY MUCH CONCERN WITH SUCH A PROBLEM FOR CAR AS NEW AS MINE. *TR

Engine
Filed Oct 27, 20127,600 milesPA

WITHOUT ANY WARNING, THE ENGINE SHUT OFF WITH THE GEAR IN D - DRIVING ON A FLAT ROAD NORMALLY. THIS ALSO HAPPENED AROUND 3500 MILES AROUND JULY 20, 2012. *TR

Vehicle Speed ControlCrash
Filed Oct 25, 20126,210 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NOT INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO THAT THERE WAS STATIC ELECTRICITY BUILT UP CAUSINGTHE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 6,210.

Vehicle Speed Control
Filed Oct 25, 20124,000 milesTN

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE WITH BOTH THE ACCELERATOR AND BREAK PEDAL ENGAGED THE VEHICLE LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 12/20/12 *CN

Fuel/Propulsion SystemFire
Filed Sep 24, 20122,700 milesMA

WHILE DRIVING I SMELLED ELECTRICAL SMOKE, PARKED CAR SHUT OFF ENGINE, OPENED HOOD AND FOUND AN ELECTRICAL MOTOR OF SORTS ON FIRE. *TR

Service Brakes
Filed Sep 24, 20122,850 milesMA

STOPPED AT A RED LIGHT THE BRAKES FAILED TO WORK. *TR

Engine
Filed Sep 24, 20122,600 milesMA

ENGINE WOULD INTERMITTENTLY RUN ROUGH, SPUTTER AND CHOKE WHILE DRIVING. *TR

Vehicle Speed ControlCrash
Filed Sep 17, 20125,000 milesIL

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A RIGHT TURN INTO A PARKING SPOT THE VEHICLE LUNGED FORWARD AND SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A BUSH AND WENT THROUGH A FENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Engine
Filed Sep 17, 20123,562 milesPA

THIS IS THE 6TH ENGINE STALLING DURING DRIVING. THE ENGINE LIGHT, ENGINE OIL PRESSURE AND CHARGING SYSTEM LIGHTS WERE ON. THE DEALER COULD NOT DIAGNOSE OR FIX IT. *TR

Vehicle Speed ControlCrash
Filed Sep 14, 20125,500 milesIL

MY SANTA FE HYUNDAI 2012 ACCELERATED UNINTENTIONALLY WHEN I WAS TURNING INTO A PARKING SPOT. I WAS MAKING A RIGHT TURN INTO THE PARKING SPOT WHEN IT LURCHED FULL THROTTLE OVER TWO BUSHES AND KNOCKED DOWN A BLACK IRON FENCE AND I PRESSED ON THE BRAKES AND I WAS ON THE SIDE WALK. I COULD HAVE HIT A PEDESTRIAN! IT WAS VERY FRIGHTENING. *TR

Engine
Filed Aug 27, 20123,160 milesPA

THE ENGINE STALLED THE 5TH TIME DURING DRIVING! ALMOST CAUSED ANOTHER ACCIDENT! *TR

Engine
Filed Aug 13, 20122,500 milesPA

THE ENGINE STALLED THE 4TH TIME. DEALERSHIP COULD NOT REACH A DIAGNOSIS AND UNABLE TO FIX IT.. *TR

Engine
Filed Aug 9, 20123,041 milesWA

I WAS DRIVING ON THE FREEWAY, AND NOTICED A TICKING SOUND. OVER 2 MILES IT BECAME PROGRESSIVELY WORSE UNTIL IT WAS A LOUD KNOCKING. I HAD TO EXIT ONE FREEWAY, AND MERGE TO ANOTHER, BEFORE I COULD GET TO AN ACTUAL EXIT. UPON TRYING TO ACCELERATE TO SPEED TO MERGE, THE KNOCK BECAME SEVERE, I LOST COMPRESSION, AND THE SUV DIED. THERE WAS A PUFF OF SMOKE OUT OF THE EXHAUST AND I ROLLED TO THE SHOULDER. AFTER BEING TOWED TO THE DEALERSHIP I FOUND OUT THAT THE #4 ROCKER ARM HAD SHOT THROUGH THE ENGINE BLOCK CAUSING A HOLE IN THE ENGINE. *TR

Engine
Filed Aug 7, 20122,200 milesPA

THE VEHICLE ENGINE STALLED RANDOMLY DURING DRIVING, TOTAL 4 TIMES, ALMOST CAUSING 4 ACCIDENTS. THE DEALER MECHANIC INSPECTED THE VEHICLE BUT COULD NOT FIND THE CAUSES FOR THIS PROBLEM AND THEREFORE WAS UNABLE TO FIX IT, LEAVING THE VEHICLE IN A STATUS WITH TREMENDOUS SAFETY CONCERNS. *TR

Service Brakes
Filed Jul 26, 20123,323 milesNY

I PULLED INTO A PARKING LOT, IN FRONT OF A BAKERY, AND STOPPED TO ALLOW A CAR TO LEAVE A PARKING SPOT. I THEN PROCEEDED TO PULL INTO THE VACANT PARKING SPOT AND WHEN I APPLIED THE BRAKES, THE VEHICLE SOUNDED LIKE IT WAS ACTUALLY GUNNING INTO A HIGHER GEAR, AND AS I WAS PUSHING HARDER DOWN ON THE BRAKE WITH MY RIGHT FOOT THE VEHICLE JUMPED THE SIDEWALK IN FRONT OF THE BAKERY. I PROCEEDED TO APPLY BOTH MY FEET TO THE BRAKES IN HOPES THAT THE VEHICLE WOULD STOP, AND IT DID. THANKFULLY NO ONE WAS INJURED AND THE VEHICLE STOPPED BEFORE ENTERING THE BAKERY WINDOW. I CALLED THE DEALERSHIP AND ARRANGED FOR THEM TO TOW IT TO THEIR MECHANICS DEPARTMENT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →