Page 9 of 14 · complaints 401–450 of 684

2007 Hyundai Santa FE complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electronic Stability Control (esc)
Filed Jun 20, 201378,217 milesSC

WHILE DRIVING MY 2007 SANTA FE GOING APC. 30 MPH MY CAR TRIED TO STOP ITSELF. THIS HAS HAPPENED BEFORE BUT THEN STOPPED FOR A FEW MONTHS. MY ESC LIGHT COMES ON EACH TIME. THANK GOD I WASN'T ON THE INTERSTATE. I ALSO HAVE HAD THE PROBLEM WITH MY TIRE CUPPING. BUT MY CAR TRYING TO STOP ITSELF PUTS MY LIFE AT RISK. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED. *TR

Service Brakes
Filed Jun 18, 2013107,000 milesIN

FAULTY BRAKE LIGHT SWITCH BUT WAS TOLD BY LOCAL HYUNDAI DEALER AND HYUNDAI CUSTOMER SERVICE THAT MY VEHICLE WAS NOT INCLUDED IN THE RECENT RECALL. OVER 1.7 MILLION VEHICLES LIKE MINE WERE RECALLED. MINE HAS THE SAME ISSUE, WHY WOULDN'T MINE BE COVERED UNDER THE RECALL CAMPAIGN? THEY TOLD ME MINE WAS PRODUCED BEFORE THE RECALL DATE! REALLY??? THE PART IS VERY INEXPENSIVE AND FROM WHAT I UNDERSTAND, AN EASY FIX. WHY WOULDN'T HYUNDAI, AND MY LOCAL DEALER FOR THAT MATTER, WANT TO MAKE THE REPAIR AT NO CHARGE IN ORDER TO KEEP A CUSTOMER HAPPY. *TR

Exterior Lighting
Filed Jun 5, 201387,900 milesOK

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING WHEN DEPRESSING THE BRAKES AND THE ESC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC ) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE STOP LAMP SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,900. *TR

Fuel/Propulsion System
Filed May 30, 201354,000 milesCO

FUEL SENSORS HAVE GONE OUT AND FUEL GAUGE FLUCTUATES BETWEEN EMPTY AND 1/2 TANK. CAUSES ENGINE LIGHT TO COME ON. KNOWN ISSUE, YET NO RECALLS OR ACKNOWLEDGEMENT FROM HYUNDAI. *TR

Electrical System
Filed May 30, 2013106,300 milesIA

MY EXPERIENCE AND OBSERVATION IS SAME WHAT IS EXPLAIN IN THE EARLIER POST. I CAR DOES HAVE BRAKE LIGHT SWITCH FAILURE WHICH WAS NOT COVERED UNDER THE RECALL. UNFORTUNATELY I HAVE SHELL OUT $70 FROM POCKET TO FIX IT. THE HYUNDAI DEALER (HYUNDAI MARK ZIMMERMAN) CHARGED ME $291 FOR FIXING THE TPS AND PROGRAMMING THE ECM. WHEN I WOULD BEGIN ACCELERATION THE VEHICLE WOULD HESITATE THEN TAKE OFF RAPIDLY THEN I WOULD LOOSE POWER TO A SPEED OF @ 25 MILES PER HOUR AND THE ESC OFF SWITCH WOULD APPEAR ON THE DASHBOARD FOLLOWED BY THE CHECK ENGINE LIGHT. I SAFELY PULLED OVER AND TURNED THE VEHICLE OFF FOR ABOUT 30 SECONDS. ONCE I TURNED THE VEHICLE BACK ON, THE DASHBOARD LIGHTS WOULD GO OUT AND I WOULD REPEAT THIS CYCLE 8-9 TIMES BEFORE BEING ABLE TO DRIVE NORMALLY. ON SEVERAL OCCASIONS AFTER DRIVING NORMALLY FOR ABOUT 10 MILES THE ESC OFF LIGHT WOULD REAPPEAR ON THE DASHBOARD IN MY OPINION THIS IS A SERIOUS MALFUNCTION AND CERTAINLY DANGEROUS COMBINATION AND SHOULD BE LABELED AS A RECALL. HYUNDAI SHOULD VALUE THE SAFETY AND EXPECTATIONS OF THEIR CAR BUYERS. THANKS! *TR

Visibility
Filed May 28, 201358,000 milesIL

BOTH DRIVER AND PASSENGER SUN VISORS WILL NOT STAY UP. A FRONT IMPACT WOULD INEVITABLY RESULT IN AN OPEN HEAD/EYE [ACCELERATION] INJURY TO THE DRIVER AND FRONT PASSENGER. ADVISED THE SERVICE WRITER, [XXX], @ NAPLETON HYUNDAI OF THE DEFECT, AND NOTE ON HTTP://WWW.HOWTOMENDIT.COM/ANSWERS.PHP?ID=157121 THAT THIS IS AN EXTREMELY COMMON AND WORRISOME SAFETY ISSUE THAT THE DEALER WILL NOT HONOR AS A RECALL ISSUE DESPITE THE T64 AND T74 (TECHNICAL SERVICE BULLETINS) FOR 2007 SONATA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility/Wiper
Filed May 24, 201385,000 milesCA

WE FLIPPED DOWN THE DRIVER SIDE VISOR AS USUAL AND ALWAYS TAKE GOOD CARE OF THE VEHICLE BUT THIS TIME YOU COULD HEAR IT CRACK. FROM THAT MOMENT ON WE WERE FIGHTING WITH IT WHILE DRIVING MANY TIMES. IT BECAME TO OSERIOUS OF A DRIVING HAZARD MIXED WITH A DRAIN ON THE BATTERY AS THE VISOR LIGHT WOULD STAY ON DUE TO THE WIRE INSULATION BREAKING THROUGH FROM WEAR DUE TO STRESS FROM THE WEIGHT OF THE HANGING VISOR AND REPEATEDLY FALLING. THIS SAME VISOR WAS A RECALL ON THE2007 HYUNDAI SONATA BUT NOT THE 2007 HYUNDAI SANTA FE??? WHY NOT??? *TR

Air Bags
Filed May 18, 201380,000 milesNC

MY SANTA FE'S AIRBAG LIGHT CAME ON. WHEN I SENT IT TO THE DEALERS THEY SAID IT WAS THE "CLOCK SPRING" THAT NEEDS REPLACING. THERE HAS BEEN A RECALL ISSUED BY HYUNDAI (NHTSA ID 11V472000) FOR THIS EXACT REASON IN THE UNITED STATES. PROBLEM IS I LIVE IN SOUTH AFRICA AND OUR LEGAL SYSTEM IS NOT AS EFFICIENT AS YOURS IS SO MANUFACTURERS GET AWAY WITH NOT ISSUING RECALLS THAT ORIGINATE IN THE STATES. DO YOU HAVE A PART NUMBER FOR THE COIL SPRING THAT I CAN TRACK FROM HYUNDAI? ACCORDING TO HYUNDAI SOUTH AFRICA THEY CANNOT SAY IF THE DEFECTIVE PARTS THAT WHERE PUT IN USA VEHICLES ARE THE SAME AS THE ONES PUT INTO SOUTH AFRICAN VEHICLES! I WOULD LIKE TO DO MY OWN INVESTIGATING TO FIND OUT. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility
Filed May 16, 201380,000 milesCO

WHILE DRIVING ON A TWO LANE ROAD AND INTO THE SETTING SUN, THE DRIVERS SIDE VISOR FELL LOOSE. IT FELL DIRECTLY INTO THE DRIVERS FIELD OF VISION AND HAD TO BE HELD UP WITH ONE HAND AS IT WAS DANGLING BY WIRES. THIS INCIDENT HIGHLY STARTLED THE DRIVER AND TOTALLY OBSTRUCTED VISION. SHORTLY THEREAFTER THE PASSENGER SIDE SUN VISOR ALSO FELL. THE LOCAL DEALER SAID THEY WOULD BE HAPPY TO FIX THEM BOTH FOR $400. THEY WERE NOT FIXED. THIS IS AN EXTREMELY DANGEROUS EQUIPMENT FAILURE THAT NEEDS TO BE ADDRESSED BEFORE A CRASH. *TR

Engine
Filed May 16, 201380,000 milesCO

WHILE DRIVING THE CAR SUDDENLY LOSES POWER. PRESSING THE ACCELERATOR HAS NO EFFECT EVEN THOUGH THE ENGINE IS STILL RUNNING AND IN DRIVE. THIS HAS OCCURRED MULTIPLE TIMES AT DIFFERENT SPEEDS. SO FAR I HAVE MANAGED TO PULL TO THE SIDE OF THE ROAD WITHOUT INCIDENT. TURNING THE ENGINE OFF AND ON MULTIPLE TIMES RESTORES POWER AGAIN. *TR

Steering
Filed May 13, 201374,000 milesOK

I WAS MAKING A SHARP CIRCLE TYPE CURVE TO THE RIGHT AND THE STEERING WHEEL COMPLETELY LOCKED UP. I DID NOT LOSE ANY POWER, THE BRAKES WORKED FINE, AND NO LIGHTS LIT UP ON THE PANEL. I AM THE ORIGINAL OWNER OF THE VEHICLE. THE LOCAL HYUNDAI DEALERSHIP AS WELL AS THE HYUNDAI CUSTOMER SERVICE REP AT THE CORPORATE PHONE NUMBER WERE VERY UNCONCERNED. I HAVE BEEN RESEARCHING THIS PROBLEM ONLINE FOR THE LAST COUPLE OF HOURS, AND THIS APPEARS TO BE A VERY COMMON AND VERY DANGEROUS PROBLEM. *TR

Structure › BodyCrash
Filed May 10, 201367,694 milesAL

THE HYUNDAI SANTA FE WAS PARKED WITHOUT THE KEY IN THE IGNITION ON A SLIGHT INCLINE. MY 7 YEAR OLD GRANDSON GOT IN THE VEHICLE FIRST. HE KNOCKED THE VEHICLE OUT OF PARK. WHEN THE VEHICLE STARTED ROLLING, I TRIED TO GET IN BUT I COULDN'T WITH IT ROLLING. IT HIT A VAN AND MY DRIVERS DOOR CAUGHT ON THE FRONT OF THE VAN PUSHING MY DRIVERS DOOR COMPLETELY BACK. I WAS CAUGHT BETWEEN THE TWO VEHICLES. MY 4 YEAR OLD GRANDKIDS (TWINS) COULD HAVE BEEN BEHIND THE SANTA FE OR ANOTHER CHILD SINCE WE WERE AT A BALL FIELD. NOW WE NOTICE THE SANTA FE CAN BE EASILY PULLED OUT OF PARK WITHOUT THE KEY IN THE IGNITION. *TR

Electronic Stability Control (esc)
Filed May 8, 201387,245 milesNC

WHEN I WOULD BEGIN ACCELERATION THE VEHICLE WOULD HESITATE THEN TAKE OFF RAPIDLY THEN I WOULD LOOSE POWER TO A SPEED OF @ 15 MILES PER HOUR AND THE ESC OFF SWITCH WOULD APPEAR ON THE DASHBOARD FOLLOWED BY THE CHECK ENGINE LIGHT. I SAFELY PULLED OVER AND TURNED THE VEHICLE OFF FOR ABOUT 30 SECONDS. ONCE I TURNED THE VEHICLE BACK ON, THE DASHBOARD LIGHTS WOULD GO OUT AND I WOULD REPEAT THIS CYCLE 8-9 TIMES BEFORE BEING ABLE TO DRIVE NORMALLY. ON SEVERAL OCCASIONS AFTER DRIVING NORMALLY FOR ABOUT 10 MILES THE ESC OFF LIGHT WOULD REAPPEAR ON THE DASHBOARD AND I WOULD LOOSE POWER WHILE DRIVING SOMETIMES ON A HIGHWAY WHICH WAS EXTREMELY DANGEROUS TO GO FROM 60 MPH TO COASTING AT @ 15 MPH. DIAGNOSIS FROM THE CAR DEALER IS THE THROTTLE POSITION CENSOR AND THROTTLE BODY PART. IN MY OPINION THIS IS A SERIOUS MALFUNCTION AND CERTAINLY DANGEROUS COMBINATION AND SHOULD BE LABELED AS A RECALL. HYUNDAI SHOULD VALUE THE SAFETY AND EXPECTATIONS OF THEIR CAR BUYERS. WHEN WE AS CONSUMERS PURCHASE A VEHICLE WE EXPECT AN EXCELLENT QUALITY PRODUCT. I RESEARCHED THIS VEHICLE BEFORE PURCHASING AND WAS LED TO BUY IT BECAUSE OF THE MANY SOLID QUALITIES I FOUND. AS A CONSUMER, I AM DISAPPOINTED IN THIS MALFUNCTION AND EQUALLY DISAPPOINTED IN HYUNDAI FOR NOT STEPPING UP TO THE PLATE TO CORRECT THIS MAJOR SAFETY, QUALITY AND IMPORTANT ISSUE. FURTHERMORE, I WAS IN THE MARKET TO UPGRADE MY SANTE FE, HOWEVER NOW I WILL BE LOOKING INTO ANOTHER VEHICLE TO PURCHASE. *TR

Vehicle Speed ControlCrash
Filed Apr 26, 201375,000 milesVA

WHILE ACCELERATING TO PASS A CAR, MY ACCELERATOR GOT STUCK AND I COULDN'T GET MY CAR TO STOP WITH THE BRAKES. THIS HAD HAPPENED ONCE BEFORE, A COUPLE OF YEARS AGO AND I WAS ABLE TO GET IT 'UNSTUCK' BY PUMPING BRAKE AND ACCELERATOR. I TOOK THE CAR IN TO BE CHECKED AND THE DEALER SAID THEY COULDN'T 'RECREATE' THE ISSUE AND THAT IT WAS PROBABLY MY FLOOR MATS. I BASICALLY CHALKED IT UP AS A FLUKE, ALTHOUGH I NEVER AGREED WITH THE FLOOR MAT SCENARIO. WHEN IT HAPPENED THIS TIME, I TRIED PUMPING BRAKES, ACCELERATOR, DOWNSHIFTING, ETC. AND THE CAR SLOWED DOWN SOME, BUT WOULDN'T ACTUALLY STOP UNTIL I RAN INTO THE BACK OF ANOTHER CAR. EVEN THEN, THE ENGINE WAS REVVING AND THE ONLY WAY I COULD GET IT TO STOP WAS TO TURN IT OFF. I WAS TOO AFRAID TO DRIVE IT AGAIN SO IT WAS TOWED AND IS BEING CHECKED FOR MECHANICAL MALFUNCTION. I SEE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL!! *TR

Vehicle Speed Control
Filed Apr 23, 201369,000 milesWV

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, I ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BY TAPPING ON THE BRAKE PEDAL. THE CRUISE CONTROL DID NOT TURN OFF EVEN WITH HOLDING THE BRAKE DOWN HARDER. I WAS ABLE TO SHUT OFF THE CRUISE CONTROL USING THE OFF SWITCH ON THE STEERING WHEEL. UPON EXITING THE INTERSTATE AND REACHING MY DESTINATION, I COULD NOT GET THE SHIFTER TO GO INTO PARK. AFTER SHUTTING THE CAR OFF AND ON SEVERAL TIMES, I GOT IT TO GO INTO PARK. IT HAS ONLY DONE THIS ONE TIME AND NEVER HAPPENED SINCE THEN. FORTUNATELY, I WAS DRIVING AND NOT MY TEENAGE DAUGHTER WHO NORMALLY DRIVES THIS VEHICLE. HER LACK OF EXPERIENCE MAY HAVE CAUSED HER TO PANIC WHEN THE CRUISE CONTROL FAILED TO DEACTIVATE WITH THE BRAKE PEDAL. *TR

Service Brakes
Filed Apr 11, 201337,975 milesCA

MY 2007 HYUNDAI SANTA FE WILL RANDOMLY APPLY THE BRAKES WHILE DRIVING. VERY DANGEROUS.THE BRAKES WILL APPLY MAKING THE CAR PULL TO THE RIGHT OR LEFT MAY CAUSE THE CAR TO VEER INTO THE NEXT LANE. I WOULD NEED TO PRESS ON THE BRAKES TO MAKE THEM RELEASE.THE FIRST TIME THIS HAPPENED I THOUGHT IT WAS THE BRAKE PADS NEEDING TO BE REPLACED WE REPLACED THE BRAKES AND THE PROBLEM DID NOT OCCUR AGAIN FOR MAYBE A YEAR.IT HAPPEN SO MUCH IN 2011& 2012 I DID NOT FEEL SAFE DRIVING THE CAR.I TOOK MY CAR TO HARDIN HYUNDAI 6/09/12 EXPLAINED IN DETAIL THAT THE BRAKES WOULD APPLY WHEN I WAS DRIVING, AND THE ESC LIGHT WAS COMING ON. I TOLD THE DEALERSHIP THAT WE HAD CHANGED THE BRAKE PADS HOPING THIS WOULD RESOLVE THE ISSUE IT DID NOT. THE DEALER RECOMMENDED 3 TIRES, ALIGNMENT AND PINS WERE MISSING WHEN WE DID THE BRAKE JOB AND THAT WAS CAUSING THE BRAKES TO STICK. WE DID WHAT WAS SUGGESTED.THIS DID NOT CORRECT THE PROBLEM.THE DEALERSHIP DID NOT PUT IT ON THE COMPUTER TO DIAGNOSIS THE ISSUE.THE CAR IS OUT OF WARRANTY NOW SO I TOOK IT TO AN INDEPENDENT MECHANIC HE DID DIAGNOSIS IT WITH THE COMPUTER. THE ESC MODULE IS BAD. NOW I A'M DRIVING WITH THE ESC OFF.WHEN DRIVING WITH THE ESC OFF IT DOESN''T RANDOMLY BRAKE BUT WILL SOMETIMES MAKE A HORRIBLE GRINDING SOUND AND THE BRAKES STICK WHEN THE BRAKES ARE APPLIED.THIS IS NOT GOOD EITHER.WHY REQUIRE THIS SAFETY FEATURE IN EVERY CAR IF IT WILL FAIL AND CAUSE AN ACCIDENT AND IF THE DEALERSHIP CAN NOT DIAGNOSIS IT CORRECTLY. SOME HYUNDAIS HAVE BEEN RECAL

Vehicle Speed Control
Filed Apr 10, 2013100,195 milesWI

CAR BEGAN ACCELERATING AS IF CRUISE CONTROL WAS ON. I PUT MY FOOT ON THE BRAKE AND THE CAR HESITATED FOR A SECOND. MY FOOT THEN RETURNED TO THE GAS PEDAL AND AGAIN THE CAR BEGAN TO ACCELERATE AT A VERY FAST PACE. MY FOOT THEN RETURNED TO THE BRAKE AND THE SPEED CONTINUED TO INCREASE. I THEN PUT THE CAR INTO PARK AND SHUT OFF THE IGNITION. PRIOR TO TURNING OFF THE CAR THE SPEEDOMETER SHOWED SPEED OF 90 MILES PER HOUR. MY VEHICLE THEN ROLLED TO A STOP. WHEN THE TOW TRUCK DRIVER ATTEMPTED TO START THE VEHICLE THE STEERING COLUMN WAS LOCKED AND HE WAS NOT ABLE TO TURN THE KEY IN THE IGNITION. THE CAR WAS TOWED TO THE HYUNDAI DEALERSHIP. THE FOLLOWING MORNING THEY CLAIMED THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AND SUGGESTED THAT THE INCIDENT WAS CAUSED BY MY FLOOR MAT. *TR

Electrical System
Filed Apr 4, 201390,000 milesMD

SUV WILL START BUT ESC LIGHT STAYS ON AND THEN THE SUV FAILS TO ACCELERATE. SUV MUST THEN BE RESTARTED FOR A CYCLE OF 10-15 TIMES UPON WHICH TIME THE ESC LIGHT TURNS OFF AND SUV WILL THEN ACCELERATE WHEN GOING UP A HILL. SYSTEM FAILURE HAS OCCURRED DAILY SINCE MARCH 2013. DEALERSHIP KNOWS HYUNDAI IS RECALLING 2007 SANTA FE BUT REFUSES TO SERVICE VEHICLE AT NO COST UNLESS I RECEIVE A RECALL NOTICE. *TR

Vehicle Speed ControlCrash
Filed Mar 29, 201361,000 milesNY

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED, SHE SHIFTED INTO DRIVE WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKING SIGN. THE CONTACT SHUT THE IGNITION OFF IN ORDER TO STOP THE VEHICLE AND AVOID CRASHING INTO OTHER VEHICLES. THE POLICE REPORTED TO THE SCENE AND FILED A REPORT. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TR

Vehicle Speed Control
Filed Mar 26, 201375,450 milesMN

WHILE ATTEMPTING TO ACCELERATE ON AN INTERSTATE TO PASS A VEHICLE, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE QUICKLY SPED UP TO 80 MPH IN A MATTER OF SECONDS. THANKFULLY DUE TO RECENT ACCELERATOR ISSUES/RECALLS FOR OTHER MANUFACTURES, I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL. THE ENGINE WAS PEGGED AT MAX RPMS WHILE I FRANTICALLY TRIED TO GET OVER THROUGH THE LANES WITH THE CAR IN NEUTRAL. WITH THREE CHILDREN ABOARD, THIS WAS A VERY HARROWING EXPERIENCE. I WAS ULTIMATELY ABLE TO REACH DOWN, GRAB THE ACCELERATOR PEDAL, AND YANK IT BACK. AFTER DOING THIS, IT AGAIN DROVE NORMALLY. I IMMEDIATELY LOOKED AT THE PEDAL, FLOOR MAT, AND CARPET ONCE ARRIVING HOME. IT IS CLEARLY OBVIOUS THAT THE FLOOR CARPET ITSELF (NOT THE MAT, THE ACTUAL VEHICLE'S CARPETING) JUST UNDER THE PEDAL HAS HARDENED AND DEVELOPED A BULGE SUCH THAT THE PEDAL WILL GET STUCK IN IT IF DEPRESSED TO FAR. THIS WAS BROUGHT TO THE IMMEDIATE ATTENTION OF THE HYUNDAI DEALERSHIP WHO INDICATED THE WARRANTY WAS NO LONGER VALID AS THE VEHICLE WAS PAST 60K MILES (75K), AND A CALL PLACED TO HYUNDAI USA AGAIN YIELDED THE SAME RESULTS, THAT THE OWNER WOULD NEED TO PAY $1400 TO REPLACE THE FLOORING. THERE IS CLEARLY A DESIGN FLAW IN THE FLOOR CARPET AND RAISED SECTION DIRECTLY UNDER THE ACCELERATOR PEDAL THAT LEAD TO THIS UNINTENDED ACCELERATION, PUTTING MY SAFETY AT RISK, AND HYUNDAI IS WILLING TO HIDE BEHIND THE WARRANTY TO AVOID KEEPING ITS ONCE LOYAL CUSTOMER SAFE. *TR

Electronic Stability Control (esc)
Filed Mar 21, 2013100,000 milesFL

CRUISE CONTROL WOULD TURN ON BUT NOT ALLOW A SPEED TO BE SET. ALSO ESC OFF LIGHT REMAINED ON DASH SOLID. WE NEVER RECEIVED ANY NOTICE OF A RECALL FROM HYUNDAI. I SEE NUMEROUS OTHER HYUNDAI OWNERS WHO HAVE HAD THIS PROBLEM.ALSO THE CHECK ENGINE LIGHT HAS BEEN ON AND WON'T TURN OFF NO MATTER HOW MANY TIMES THE CAP IS TAKEN OFF THEN PUT BACK ON AFTER THREE TURNS. FUEL READS EMPTY WHEN TANK IS FULL. *TR

Visibility
Filed Mar 1, 201353,000 milesCA

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD RELEASE DOWNWARD WHENEVER THE CONTACT WAS DRIVING OR WHEN THE VEHICLE WAS STATIONARY, OBSTRUCTING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2012, THE PASSENGER'S SIDE SUN VISOR WAS REPLACED UNDER A SERVICE WARRANTY DUE TO A FAULTY PLASTIC SUPPORT MECHANISM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. ...UPDATED 04/25/13 *BF UPDATED 06/03/2013 *JS

Fuel/Propulsion System
Filed Feb 20, 201357,000 milesNY

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FLUCTUATED AND PROVIDED INCORRECT READINGS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL TANK SENSORS WOULD HAVE TO BE REPLACED. ADDITIONALLY, THERE WAS A STRONG FUEL ODOR IN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FUEL SENSORS WERE REPLACED BUT THE FUEL ODOR CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Fuel/Propulsion System
Filed Feb 18, 2013118,000 milesTX

THE GAS GAUGE WAS FLUCTUATING DRASTICALLY FROM ONE STOP UNTIL THE NEXT ONE. ONE MINUTE WE HAD HALF A TANK OF GAS AND WE WENT INTO A STORE. WHEN WE CAME OUT OF THE STORE THE GAS GAUGE WAS ON E. WE DROVE FOR A LITTLE BIT AND THE FUEL LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED THAT BOTH THE SENSORS IN THE FUEL TANK HAD STOPPED WORKING. I DID SOME RESEARCH AND IT APPEARS THERE IS SOMETHING UNIQUE GOING ON WITH THESE FUEL SENSORS. MOST ALL THE ISSUES I COULD FIND WERE ONLY 2007 & 2008 SANTA FES. I WOULD SEEM HIGHLY UNLIKELY THAT JUST THESE TWO MODEL YEAR HAVE THIS ISSUE UNLESS THEY GOT A DEFECTIVE BATCH OF FUEL SENSORS THAT WENT INTO THEM OR THE INSTALLATION WAS FAULTY, ETC. IT SEEMS TO HAPPEN JUST OVER 5 YEAR MARK WHICH IS JUST OUTSIDE OF WARRANTY. I FEEL THAT AN INVESTIGATION SHOULD BE DONE INTO THIS MATTER. *TR

Fuel/Propulsion System
Filed Feb 1, 201343,889 milesCA

CHECK ENGINE LIGHT CAME ON AND MPG COUNTER (MILES PER GALLON) ACTING ERRATICALLY. BROUGHT CAR IMMEDIATELY TO DEALER AND IT WAS DETERMINED THAT "THE FUEL SENSOR WAS DEFECTIVE" (THEIR WORDS). THERE IS A 5 YEAR/50,000 MILE WARRANTY ON THIS PART AND MY CAR IS 2 MONTHS OVER THE TIME LIMIT! THE COST OF REPLACEMENT IS HIGH ($700) BUT DUE TO THE FACT THAT THE SENSOR TELLS ME HOW MUCH GAS IS IN THE TANK, I FELT, FOR SAFETY'S SAKE, IT SHOULD BE REPLACED. I FEEL THAT THE TIMING OF THE FAILURE OF THIS PART IS SUSPECT AND WOULD LIKE THE NHTSA TO RESEARCH WHETHER THIS IS A COMMON OCCURRENCE AMONG HYUNDAI 2007 SANTA FE OWNERS. *TR

Electronic Stability Control (esc)
Filed Jan 21, 201328,591 milesNY

ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT ILLUMINATED, CHECK ENGINE LIGHT ON. DIAGNOSTIC SCAN INDICATED A BAD BRAKE LITE SWITCH. SAME SYMPTOMS AS NHTSA CAMPAIGN 09V122000 BUT HYUNDAI DEALER AND CUSTOMER ASSISTANCE CENTER CLAIM VEHICLE IS NOT PART OF THIS CAMPAIGN. *TR

Visibility/Wiper
Filed Jan 10, 201380,000 milesFL

DRIVING ON HIGHWAY EXIT RAMP INTO THE SETTING SUN WHEN MY DRIVERS SIDE SIN VISOR FLOPPED DOWN IN FRONT OF ME. IT HAD BROKEN LOOSE FROM THE UPPER HOLDER EVIDENTLY AND WAS DANGLING BY THE TWO VANITY MIRROR WIRES. I WAS ABLE TO PULL TO THE SIDE OF THE RAMP WITHOUT BEING HIT, BUT NOT SURE HOW. I NOTICE THAT THERE ARE SEVERAL COMPLAINTS LODGES FOR THIS EXACT SITUATION, BUT NO RECALL HAS BEEN ORDERED. THIS IS MOST CERTAINLY A SAFETY ISSUE. *TR

Air Bags
Filed Jan 7, 2013DC

2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE. THE AIR BAG LIGHT IS STILL ON, THE DEALER STATES I WILL NEED A NEW SEAT TO RECTIFY THE PROBLEM. *TR

Structure › Body
Filed Dec 27, 201284,500 milesAZ

THE NUT THAT HOLDS ONE OF THE REAR LIFT GATE STRUTS TO THE BODY OF THE CAR CAME LOOSE AND WE BELIEVE DROPPED DOWN BEHIND THE BODY LINER AND POSSIBLY ONE OF THE REAR AIR BAGS. ANYWAY, THIS ALLOWED THE REAR LIFT GATE TO DROP AS IT WAS ONLY NOW BEING HELD UP BY ONE STRUT. THE HYUNDAI DEALERSHIP TOLD US IT WOULD REQUIRE REMOVING THE BODY LINER AND AIR BAG TO GET INTO WHERE THE NUT "MAY" HAVE DROPPED TO IN ORDER TO SECURE IT AND RE-ATTACH IT TO THE BODY OF CAR, AT A COST OF $600. SINCE OUR CAR WAS OUT OF WARRANTY HYUNDAI DID NOT FEEL THEY SHOULD PAY FOR IT, WE CONTENT THAT THIS WAS A STRUCTURAL DEFECT AND HAS NOTHING TO DO WITH MILEAGE, WEAR OR TEAR ON THE VEHICLE, WHICH BY THE WAY IS IN EXCELLENT CONDITION. THE DEALERSHIP CLAIMS THEY NEVER SAW THE VEHICLE AND THEY NEVER WROTE ANY SERVICE REPORT ON IT. WE TOOK THE CAR TO A LOCAL REPAIR SHOP FIRST BUT THEY SAID THERE WAS NO WAY THEY COULD GET INTO THE AREA AND DID NOT WANT TO TRY WORKING AROUND THE AIR BAG. HYUNDAI HAS ESTABLISHED A CASE # 4999075, AND AFTER OUR INITIAL E-MAILS, WE CALLED THEM AND THEY WERE TO GET BACK TO US WITH FURTHER UPDATE, BUT WE HAVE NOT HEARD ANOTHER WORD FROM THEM AND OUR FIRST CONTACT WITH THEM WAS ALMOST FOUR MONTHS AGO. WE JUST TODAY SENT ANOTHER E-MAIL TO THEIR CUSTOMER CONNECT CENTER TO SEE IF WE CAN'T GET SOME RESOLUTION FROM THEM, AT NO COST TO US AS CONSUMERS. THE DEALERSHIP SAID THEY HAD NEVER SEEN THIS HAPPEN BEFORE AND IT IS A DANGEROUS SAFETY HAZARD, THE LIFT GATE WILL NOT STAY UP WITH ONLY ONE

Visibility/Wiper
Filed Dec 19, 201244,000 milesNC

THE SUN VISOR ON THE PASSENGER SIDE SUDDENLY CAME OFF FROM THE MOUNT THAT HOLDS IT IN PLACE. THE ACTUAL MOUNT WAS STILL ON, HELD BY THREE SCREWS. HOWEVER, THE VISOR CAME OFF AT THE HINGE. I WAS CHANGING LANES ON THE HIGHWAY AND IT COMPLETELY BLOCKED MY VIEW OF THE LANE TO MY RIGHT HAND SIDE AND I CAME CLOSE TO CRASHING. THIS APPEARS TO BE A COMMON PROBLEM. THE INTERNET IS FULL OF REPORTS NOTING THAT THESE VISORS COME OFF SUDDENLY BECAUSE THEY ARE HELD TO THE MOUNTING ASSEMBLY BY WHAT CAN BE DESCRIBED AS A RUBBER BAND. HEAT AND TIME EVENTUALLY CAUSE IT TO CRACK. IF THE DRIVER'S SIDE VISOR FALLS IN THIS FASHION IT WILL LOCK ITSELF BETWEEN THE DASH BOARD AND THE STEERING WHEEL. IT WILL PREVENT ME FROM STEERING THE CAR. NOT TO MENTION, BLOCK MY FIELD OF VIEW AS IT FALLS FORWARD. IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS. I TOOK IT TO THE DEALER AND THEY WANTED TO DO THE HYUNDAI DEALER ON OCTOBER 10, 2012 REPAIR "OFF THE BOOKS". THEY WERE GOING TO CHARGE ME FOR THE PART SEPARATE FROM MY REPAIR BILL BUT INSTALL IT FOR FREE SO THAT THERE WOULD BE NO PAPER TRAIL. THE DEALER ADVISED ME THAT THIS HAPPENS A LOT TO THE SANTA FE MODELS. I HAVE PICTURES THAT CAN BE INCLUDED IN THIS REPORT IF NEEDED. *TR

Power Train
Filed Dec 17, 201241,000 milesWA

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER ACCELERATING FROM A STOP, THE VEHICLE WOULD ACCELERATE TO HIGH SPEEDS. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION FAILED AND NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 41,000. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Dec 12, 201275,000 milesCA

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE MALFUNCTION RECURRED THE FOLLOWING DAY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER WAS 11V472000 (AIR BAGS:FRONTAL). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REMEDY REPAIR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Service Brakes
Filed Dec 11, 201236,801 milesVA

BRAKES DID NOT ENGAGE ON INITIAL START ON MORNINGS WHERE TEMPERATURE WAS BELOW 50 DEGREES F. BRAKE PEDAL WAS HARD, DID NOT MOVE TOWARD THE FLOOR MORE THAN 1/2", AND DID NOT ENGAGE BRAKES WITH FIRM STEADY PRESSURE. AFTER PUMPING BRAKE PEDAL SEVERAL TIMES, PRESSURE WAS FELT IN THE PEDAL, WHICH SLOWLY MOVED TOWARD THE FLOOR, AND BRAKES ENGAGED. EVEN WHEN THE BRAKE PEDAL WAS BEING DEPRESSED HARD AND STEADY, THE CAR DID NOT SLOW, AND ABS DID NOT ENGAGE. DEALERSHIP WAS UNABLE TO FIND PROBLEM AFTER KEEPING THE CAR FOR 4 DAYS. TIRE STORE IDENTIFIED SOURCE AS FAULTY BRAKE BOOSTER, REPLACED PART, AND THE CAR HAS BEEN STOPPING AS EXPECTED SINCE REPAIR. I HAVE RETAINED THE FAULTY BOOSTER. *TR

Vehicle Speed Control
Filed Dec 2, 201228,500 milesAZ

WHILE DRIVING AT 35 MPH, ACCELERATOR SUDDENLY DID NO LONGER RESPOND AND "CHECK ENGINE" AND ESC WARNING LIT UP AND SPEED DECREASED. I WAS ABLE TO COAST AT 5-10 MPH TO THE NEAREST DEALER 8 MILES AWAY. THEY IMMEDIATELY DIAGNOSED IT TO THE TPS UNIT (THROTTLE POSITION SENSOR), WHICH WAS REPLACED UNDER AN EXTENDED WARRANTY. HOWEVER THIS IS THE SECOND INCIDENT WITH THIS CAR. THE FIRST TIME HAPPENED IN OCTOBER 2007 JUST A WEEK AFTER WE BOUGHT THE CAR. WE HAD TO COAST DOWN A MOUNTAIN FROM 8000 FEET. AT THAT TIME THE TPS UNIT WAS ALSO REPLACED BUT UNDER THE ORIGINAL WARRANTY. IT IS SCARY IF/WHEN IT HAPPENS WHILE PASSING A VEHICLE ON THE FREEWAY OR EVEN IN DENSE CITY TRAFFIC. I WILL ALERT HYUNDAI TO THIS PROBLEM MYSELF. *TR

Fuel/Propulsion System
Filed Nov 18, 201263,888 milesNY

I TOOK MY 2007 HYUNDAI SANTA FE TO THE DEALER ON 4/6/12 BECAUSE THE GAS GAUGE WAS FLUCTUATING CONSTANTLY. I COULD NOT TELL HOW MUCH GAS WAS IN THE TANK AT ANY GIVEN TIME. THEY REPLACED THE GAS FLOAT DURING THAT VISIT. WHEN I PICKED UP THE CAR FROM THE DEALER, THE CAR WAS FILLED WITH STRONG GAS FUMES. ALL OF THE TECHNICIANS AND SERVICE REPRESENTATIVES WERE GONE WHEN I ARRIVED SO I DID NOT HAVE ANYONE TO TALK TO ABOUT IT. I FIGURED THE SMELL WOULD GO AWAY BUT THE PROBLEM SURFACED EVERY TIME I FILLED MY GAS TANK MORE THAN HALF FULL. THE SMELL LESSENS DURING THE DAY AS THE CAR AIRS OUT WITH THE WINDOWS OPEN BUT AFTER SITTING OVERNIGHT OR ALL DAY WITH THE DOORS AND WINDOWS CLOSED, THE FUMES BUILD UP AGAIN. I BROUGHT THE CAR BACK TO THE DEALER ON 6/27/12 AND COMPLAINED OF THE OVERPOWERING GAS FUMES EVERY TIME I PUT GAS IN MY CAR. I EXPLAINED THAT I NOTICED A PATTERN OF THE FUMES BECOMING WORSE IF THE TANK WAS MORE THAN HALF FULL AND I COULD NO LONGER FILL UP MY GAS TANK IN ORDER TO AVOID THE FUMES. THEY RETURNED THE CAR TO ME AND SAID THEY COULD NOT SMELL ANY FUMES NOR COULD THEY FIND A POSSIBLE CAUSE. EVERYTHING WAS SAID TO BE FINE WITH THE CAR. AFTER PUTTING GAS IN THE CAR ON 11/16/2012, THE CAR BECAME SO OVERWHELMINGLY FULL OF INTENSE GAS FUMES THAT I INSTANTLY DEVELOPED A HEADACHE AS SOON AS I GOT IN IT. I BROUGHT THE CAR INTO THE DEALER THE NEXT MORNING BECAUSE I AM NO LONGER CONFIDENT THE CAR IS SAFE. I DO NOT WANT TO CONTINUE BREATHING GAS FUMES AND GETTING HEADACHES WHEN I

Fuel/Propulsion System
Filed Nov 13, 201250,000 milesDE

A DAY AFTER FILLING MY TANK THE GAUGE READ EMPTY. I TRIED FILLING IT UP AGAIN AND IT NEED ONLY ABOUT TWO GALLONS BEFORE OVERFLOWING. A FEW MONTHS LATER, WHEN I TOOK THE CAR FOR AN OIL CHANGE, THEY SAID THERE WAS NO PROBLEM. I DID EXPLAIN THAT THE TANK RELEASE AND THE GAS GAUGE WAS NOT WORKING (I BELIEVE THAT WHEN I VISITED THE DEALER AND TOLD THEM ABOUT THE CHECK-ENGINE LIGHT THEY KNEW WHAT THE PROBLEM WAS. THEY RESET THE LIGHT BUT THE PROBLEM PERSISTED. THIS HAPPENED PRIOR TO THE 5 YEARS WARRANT EXPIRATION). IT GOT PROGRESSIVELY WORSE AND WHEN I WENT IN APRIL OF THIS YEAR, I WAS TOLD THAT I NEEDED TO FUEL SENDERS @ A COST OF $ABOUT $450.00 INCLUSIVE. THE GAUGE WAS NOT WORKING PRIOR TO THE 5 YEAR EXPIRATION AND THE DEALER SAID THAT AND THE TANK RELEASE WERE FINE. THE AUTOMOBILE HAS A PROBLEM JUST ABOUT EVERYONE WHO OWNS A 2007 SANTA FEE HAS A FUEL SYSTEM PROBLEM. PLEASE LOOK INTO THIS PROBLEM AND PROTECT CONSUMERS FROM THIS TYPE OF PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bags › Frontal
Filed Nov 5, 2012CA

2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL.*SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE, BUT THEY MENTIONED THAT ALTHOUGH THEY RESET THE AIR BAG LIGHT/SENSOR, THE PROBLEM IDENTIFIED FOR THE FRONT SENSOR SHORT, TO THE BATTERY,WAS TRACKED TO THE UNDER HOOD JUNCTION BOX, WHICH WAS DIFFERENT THAN WHAT THE RECALL WAS FOR.

Fuel/Propulsion System
Filed Oct 19, 201297,000 milesCA

FUEL TANK GAUGE IS NOT REGISTERING PROPERLY. AFTER A FILL UP THE EMPTY LIGHT COMES ON AFTER DRIVING LESS THAN 150 MILES. MY WIFE RAN OUT OF GAS ON A BUSY FREEWAY DUE TO THE GAUGE ALWAYS READING WRONG. WE LOVE THE CAR AND WE ARE EVEN LOOKING AT TRADING IT IN FOR ONE THAT GETS BETTER MILEAGE FROM HYUNDAI. FUEL GAUGE READINGS WENT ERRATIC WITHIN 6 MONTHS AFTER WARRANTY EXPIRED. I HAVE TO LEAVE A GALLON OF GAS IN MY CAR BECAUSE THE GAUGE IS SO BAD. LAST WEEK WHILE MAKING A LEFT THE GAS CAN TIPPED OVER AND SPILLED ON OUR SMALL BOY. I FEEL IF YOU HAVE TO DRIVE AROUND WITH A GAS CARD DUE TO A DEFECTIVE GAS GAUGE THAT MANY PEOPLE ARE NOW EXPERIENCING, IT IS A SAFETY PROBLEM.PLEASE LET ME KNOW ASAP AS I CAN TRADE THE CAR IN UNTIL THE DEALERSHIP RAPIERS IT AT 1025 ROLLINS ROAD BURLINGAME, CA 94010 PHONE: 650-288-1194 REPORTED TO NTSB BY OTHER: ODI ID NUMBER : 10457080. *TR

Visibility/Wiper
Filed Oct 11, 201248,000 milesTX

WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH THE DRIVER SUNVISOR JUST BROKE OFF AND FELL RIGHT INFRONT OF ME, BECAUSE OF THE WIRES TO THE MIRROR ON THE SUNVISOR, THE SUNVISOR WAS JUST HANGING IN FRONT OF ME. THIS ALMOST CAUSED ME TO GET INTO AN ACCIDENT WITH TRAFFIC. I TOOK THE VEHICLE TO THE DEALERSHIP TO GET THE SUNVISOR CHANGED AND I WAS TOLD IT WAS NOT COVERED UNDER THE WARRANTY. I HAVE DONE SOME RESEARCH ON THIS TYPE OF PROBLEM AND HAVE FOUND OUT THAT HYUNDAI HAS HAD THIS PROBLEM FOR ABOUT 10 YEARS IN DIFFERENT VEHICLE MODELS, ONE OF THEM BEING THE 2007 HYUNDAI SANTA FE LIMITED WHICH IS WHAT I HAVE. I BELIEVE THE MANUFACTURER SHOULD ASSUME RESPONSIBILITY OF FIXING THIS PROBLEM. THIS NEEDS TO BE CORRECTED ASAP. *TR

Air BagsFire
Filed Sep 27, 201280,000 milesWI

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED THE AIR BAG LIGHT AND THE ESC LIGHT ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED AND THE CONTACT SMELLED A BURNING ODOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Vehicle Speed Control
Filed Sep 25, 201219,443 milesOR

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE ACCELERATOR WOULD LOSE POWER AND THE VEHICLE WOULD DECELERATE INDEPENDENTLY. ALL OF THE WARNING LIGHTS ON THE DASHBOARD WERE ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CAUSE OF FAILURE WAS THE TPS SENSOR. THE TPS SENSOR WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,443 AND THE CURRENT MILEAGE WAS 60,278.

Visibility/Wiper
Filed Sep 20, 201272,300 milesVA

DRIVER'S SUN VISOR ATTACHMENT TO ROOF OF CAR BROKE WITHOUT BEING TOUCHED. SUN VISOR FELL DOWN IN DRIVER'S VISION, HANGING BY TWO WIRES. *TR

Exterior Lighting › Brake Lights › Switch
Filed Sep 13, 201256,000 milesMN

FAULTY BRAKE SWITCH A/B. OBD CODES P0571 & P0504 RECORDED. SYMPTOMS: BRAKE LIGHTS WOULD NOT LIGHT WITH BRAKE PEDAL DEPRESSED. CRUISE CONTROL WOULD TURN ON BUT NOT ALLOW A SPEED TO BE SET. ALSO ESC OFF LIGHT REMAINED ON DASH SOLID. SEEMS TO BE EXACT SYMPTOMS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V122000. WE NEVER RECEIVED ANY NOTICE OF THAT RECALL FROM HYUNDAI. WHEN I BROUGHT IT TO THE ATTENTION OF MY LOCAL HYUNDAI DEALERSHIP, I WAS TOLD THAT RECALL DID NOT APPLY TO MY VEHICLE. WHEN I CONTACTED HYUNDAI SUPPORT I WAS TOLD THE SAME THING. I SEE NUMEROUS OTHER HYUNDAI OWNERS WHO HAVE HAD THIS PROBLEM WERE ALSO TOLD THE RECALL DID NOT APPLY TO THEIR VEHICLE (VIA INTERNET REPORTS). I BELIEVE THE RECALL SHOULD HAVE APPLIED TO MY VEHICLE. I HAVE REPLACED THE PART MYSELF AND THE REPAIR SEEMS TO HAVE CORRECTED ALL THE SYMPTOMS. THE REMOVED PART IS A GENUINE PART OF HYUNDAI/KIA. IT IS P/N 92810-3K000. BELOW THE P/N IS ">PA66-GF30<" AND "INFAC". THERE IS A RED AND A GREEN STRIPE PAINTED ACROSS THIS FACE OF THE PART. ON ANOTHER FACE OF THE PART IS STAMPED "6D07". *TR

Fuel/Propulsion System
Filed Sep 13, 201245,000 milesCA

PROBLEM DESCRIPTION: DIFFICULT TO REFUEL. GAS PUMP NOZZLE KEEPS SHUTTING OFF. DIAGNOSIS: DEFECTIVE CANISTER CLOSE VALVE SOLUTION: REPLACED BY PARKWAY HYUNDAI VALENCIA FREE OF CHARGE ON 09/2010. PROBLEM RECURRENCE: 09/2012 (2 YEARS LATER) DEALER COMMENT: $125 DIAGNOSTIC FEE THAT CAN LATER ON BE CREDITED TO OVERALL COST OF REPAIR. DESPITE RECURRENCE OF PROBLEM, HYUNDAI ONLY PROVIDES 12 MONTHS WARRANTY ON PARTS/LABOR, ERGO, VEHICLE OWNER MUST SHOULDER ALL REPAIR EXPENSES (AS PER PARKWAY HYUNDAI VALENCIA SERVICE AGENT). OWNER COMMENT: THERE WERE NO CHARGES ON THE FIRST OCCURRENCE OF THE PROBLEM. THERE SHOULD BE NO REASON FOR PARKWAY HYUNDAI TO CHARGE FOR A RECURRENCE OF A PROBLEM ON A PART THAT CANNOT BE ATTRIBUTED TO NEGLECT OR MISUSE. CURRENTLY AWAITING RESPONSE FROM CUSTOMER SERVICE MANAGER. *TR

Air BagsCrash1 injured
Filed Sep 12, 201265,241 milesTX

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE WAS INVOLVED IN A ROLLOVER CRASH IN WHICH THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AS A RESULT AND THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,241. UPDATED 9/26/12 *CN

Visibility/Wiper
Filed Sep 11, 201280,000 milesNM

WHILE TRAVELING DOWN THE INTERSTATE AT 75+ MPH, THE SUN VISOR IN MY 2007 SANTA FE BROKE FROM THE 'ELBOW' AND FELL DOWN INTO MY FIELD OF VIEW!!! THE PASSENGER SIDE ALSO BROKE BUT NOT DURING ACTUAL USE, WHILE TRAVELING BUT AT A LOW SPEED, OVER A BUMP. THE VISORS AREN'T EVEN USED WITH ANY FREQUENCY AND CERTAINLY AREN'T ABUSED, YET BOTH ARE BROKEN COMPLETELY FREE AND USELESS! THIS IS UNACCEPTABLE. *TR

Fuel/Propulsion System
Filed Sep 10, 201248,000 milesNC

2007 SANTA FE FUEL INDICATOR HAS STOPPED WORKING. NEEDLE STAYS ON E WITH WARNING LIGHT ILLUMINATED OR NEEDLE FLUCTUATES BETWEEN EMPTY AND HALF FULL. VEHICLE WAS ONE DAY OUT OF 60 MONTH WARRANTY WHEN PROBLEM FIRST NOTED. THIS PROBLEM HAS BEEN NOTED ON NUMEROUS WEB SITES. *TR

Vehicle Speed ControlCrash
Filed Sep 5, 201269,000 milesCA

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 3 MPH THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR HOWEVER THEY WOULD NOT REPAIR THE VEHICLE UNTIL THE MANUFACTURER SENT SOMEONE TO INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO GET REPAIRED. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 69,000. UPDATED 10/11/12*LJ UPDATED 10/16/12

Air BagsCrash2 injured
Filed Sep 4, 201242,000 milesMD

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, WHEN THE VEHICLE CRASHED INTO THE BACK OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND TWO PEOPLE SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO A TOW AREA. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.

Suspension
Filed Sep 2, 201222,000 milesCA

I AM THE SOLE OWNER OF A 2007 HYUNDAI SANTA FE, WHICH WAS BOUGHT FROM A HYUNDAI DEALER. FOR ABOUT A YEAR, THE CAR DROVE GREAT AND WAS QUIET. THE VEHICLE WAS NEVER IN A CRASH OR DRIVEN ROUGHLY. THE VEHICLE IS ONLY DRIVEN TO AND FROM WORK ON GOVERNMENT MAINTAINED ROADS. I HAVE NOTICED A THUMPING AND RATTLING SOUND FROM THE FRONT SUSPENSION WHEN DRIVING OVER SMALL BUMPS. I HAVE TAKEN IT TO THE DEALER 7+ TIMES FOR THE SUSPENSION PROBLEMS. FRONT SWAY BAR, SHOCKS, AND MISC PARTS HAVE BEEN REPLACED WITH NO CHANGE IN SMOOTHNESS WHEN DRIVING. HYUNDAI HEARS THE PROBLEM, BUT DOES NOT KNOW WHAT IS WRONG WITH THE VEHICLE. THEY JUST CONTINUE TO CHANGE MISC PARTS UNTIL THE WARRANTY RUNS OUT. PLEASE HAVE HYUNDAI CONDUCT A RECALL TO FORCE THEM TO FIX THE PROBLEM FOR GOOD. I HAVE READ NUMEROUS COMPLAINTS ONLINE FOR THE SAME PROBLEM. THIS IS A SAFETY CONCERN BECAUSE THE FRONT SUSPENSION SOUNDS LIKE IT IS FALLING A PART WHEN GOING OVER SMALL CRACKS IN THE ROAD. IF HYUNDAI IS NOT FORCED TO IDENTIFY THE PROBLEM, HOW DO WE KNOW OUR VEHICLE IS SAFE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Hyundai Santa FE → · Every Santa FE year → · How the figures are calculated →