2007 Hyundai Santa FE complaints

TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE VEHICLE WAS INITIALLY TAKEN TO THE DEALER BECAUSE THERE WAS A POWER STEERING RESERVOIR LEAK. THE FRONT STEERING RACK WAS REPLACED WITH A NEW ONE AT THAT TIME. THE NEW FRONT STEERING RACK DEVELOPED A LEAK AND THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. HE IS CURRENTLY PREPARING TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE SAME FAILURE, AS WELL AS A NEW ONE. WHILE DRIVING OVER A BUMP AT ANY SPEED, MAKING A TURN, OR BACKING OUT OF A PARKING LOT, THE STEERING WHEEL MOVES FROM CENTER AND GOES TO EITHER THE LEFT OR RIGHT SIDE. IN ADDITION, THE ESC LIGHT ILLUMINATES AND DISABLES THE FEATURE. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 10,000 AND FAILURE MILEAGE WAS 9,000.

WAS DRIVING 2007 HYUNDAI SANTE FE AT 90KM PER HOUR ON HIGHWAY. WENT TO ACCELERATE TO 110KM PER HOUR AND IMMEDIATELY FELT ACCELERATOR MOVE AWAY FROM MY FOOT WHERE IT REMAINED PINNED AGAINST THE FLOOR. NOTICED THAT CRUISE CONTROL LIGHT HAD COME ON THE INSTRUMENT PANEL BUT I DID NOT ENGAGE THE CRUISE CONTROL. I TURNED THE CRUISE CONTROL BUTTON OFF AND TAPPED BRAKES. VEHICLE DID NOT SLOW DOWN AND ACCELERATOR REMAINED PRESSED TO MAT. APPLIED FULL FORCE TO BRAKES AND MANAGED TO SLOW DOWN TO PUT VEHICLE IN PARK. VEHICLE BEGAN REVVING VERY HIGH SO I PUT VEHICLE BACK INTO DRIVE AND IT BEGAN MOVING ON IT'S OWN SINCE ACCELERATOR WAS STILL FULLY DEPRESSED. I DEPRESSED ON THE BRAKES AGAIN, PUT VEHICLE INTO PARK AND TURNED VEHICLE OFF, WAITED 30 SECONDS AND RESTARTED ENGINE. ACCELERATOR HAS WORKED NORMALLY SINCE AND VEHICLE WILL BE TAKEN TO DEALERSHIP. THERE WERE NO LOADS ON THE VEHICLE OTHER THAN LIGHTS BEING ON AND THE TEMPERATURE CONDITIONS WERE COOL WITH AVERAGE HUMIDITY FOR THE AREA. OVERALL, A VERY FRIGHTENING EXPERIENCE. *TR

THERE'S A COMMON DEFECT WITH CERTAIN SANTE FE MODELS THAT LEAVES THE FRONT OF THE CABIN DARK AND WITHOUT LIGHTING WHEN THE FRONT DOORS ARE OPEN. IT SEEMS THAT THE PROBLEM SURFACES ON MODELS BUILT AT CERTAIN TIMES OF THE YEAR. APPARENTLY HYUNDAI CHOOSES TO IGNORE CUSTOMER CONCERN IN THIS MATTER. MY LOCAL DEALER CLAIMS NOT TO KNOW ANYTHING ABOUT THE ISSUE. *TR

TL*- THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. HE RECEIVED RECALL NUMBER 08E016000. HE CONTACTED THE LOCAL HYUNDAI DEALER TO SCHEDULE REPAIR AND THE DEALER ADVISED HIM THAT THEY DID NOT HAVE THE PART AVAILABLE AND THAT THEY DON'T KNOW WHEN THEY WILL RECEIVE THE PART. HE THEN CONTACTED THE HYUNDAI CUSTOMER SERVICE LINE AND WAS TOLD THAT IT WAS NOT A RECALL BUT RATER A CAMPAIGN AND THAT THEY ARE NOT AWARE OF ANY RECALLS. THEY ADDED THAT THE REPAIR WAS NOT A SAFETY ISSUE SO THEY WOULD NOT EXPEDITE THE PART. THE CONTACT FEELS THAT HE IS NOT BEING SERVICED OF THIS SAFETY ISSUE. THERE ARE NO FAILURES AT THIS TIME. THE FAILURE MILEAGE WAS 8,500 AND THE CURRENT MILEAGE WAS 8,500. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR

EVENTS LEADING TO FAILURE ARE NOT KNOWN FOR SURE. SUPPOSEDLY I HIT SOMETHING IN THE ROAD SUCH AS A POTHOLE, THAT DAMAGED BOTH TIRES ON THE PASSENGER SIDE OF THE VEHICLE. MY WIFE DID INDICATE THAT WE DID HIT A POTHOLE IN THE PARKING LOT, I DO NOT REMEMBER THIS. IN OTHER WORDS, THERE WAS NO DRAMATIC EVENT THAT LED TO THE FAILURE OF THESE NEW TIRES. THE FAILURE WAS FRONT TIRE WAS SCUFFED ON THE SIDEWALL AND A LEAK WAS CREATED WHERE THE SIDEWALL AND THREAD MEET. THE REAR TIRE RECEIVED A CUT ABOUT 3/4 OF AN INCH LONG PERPENDICULAR TO THE TIRE IN THE THREAD THAT IS NEXT TO THE SIDEWALL. THE CORRECTION IS THAT I AM BUYING A NEW SET OF TIRES FROM A DIFFERENT MANUFACTURER. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES AND THEY HAVE BEEN UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE DEALER HAS NOW DECLARED THE VEHICLE UNSAFE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 18,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE AIR BAG LIGHT WAS ILLUMINATED WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES FOR SERVICING, BUT THEY COULD NOT REPAIR THE FAILURE. THE CURRENT MILEAGE WAS 6,169 AND FAILURE MILEAGE WAS 15. UPDATED 4/11/08 *CN UPDATED 04/11/08 *TR

WHEN I SIT IN THE PASSENGER SEAT, THE AIRBAG LIGHT INDICATES "OFF". I WEIGH 130 LBS AND I HAVE READ THE OWNERS MANUAL ON THIS TOPIC. IT DOES NOT MATTER HOW I AM POSITIONED IN THE SEAT, THIS FUNCTION DOES NOT WORK CORRECTLY. I HAVE VISITED MY SERVICE DEPARTMENT AND CALLED HYUNDAI CONSUMER AFFAIRS. THEY STATE THAT THE UNIT IS WORKING AS DESIGNED, BUT CANNOT DESCRIBE HOW IT IS DESIGNED TO WORK, IE, WHAT WEIGHT LIMIT SETS THE AIRBAG TO "ON" POSITION. AS A NORMAL SIZED ADULT, I FEEL THAT MY AIRBAG SHOULD BE OPERATIONAL. I DO NOT FEEL SAFE IN THIS VEHICLE. PLEASE ADVISE HMA TO REPAIR THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING OVER BUMPS IN THE ROAD, THE VEHICLE IMMEDIATELY DRIFTS TO THE RIGHT. THE VEHICLE HAS BEEN ALIGNED SEVEN TIMES AND THE ROTORS WERE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FIVE TIMES. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 1,004 AND FAILURE MILEAGE WAS 12. UPDATED 03-04-08 *BF THE CONSUMER STATED 3 TIRES FAILED.

2007 HYUNDAI SANTA FE. WHEN MY WIFE (5'4", 115LBS) SITS IN THE FRONT PASSENGER SEAT, THE AIRBAG TURNS OFF. THE VEHICLE DOES NOT RECOGNIZE HER AS AN ADULT AND AUTOMATICALLY SHUTS THE AIRBAG OFF. *TR

I AM A 120# 5'6" FEMALE 30 YEARS OLD. WHEN SITTING IN THE PASSENGER FRONT SEAT OF MY HYUNDAI SANTA FE 2007 MODEL, IF I MOVE TO EVEN SHIFT WEIGHT RIGHT OR LEFT, THE AIRBAG LIGHT GOES ON AND OFF. I DO NOT MOVE FORWARD OR BACK, MY SEAT BACK IS IN THE UPRIGHT POSITION. HYUNDAI SAYS THAT THIS IS DUE TO FEDERAL GUIDELINES AND THAT THERE IS NOTHING THEY CAN DO. IT IS BECAUSE I AM BETWEEN 110 AND 120#. IS THIS TRUE? *TR

ACCORDING TO THE MANUAL FOR MY 2007 HYUNDAI SANTA FE, FOR MAXIMUM SAFETY THE MIDDLE OF THE HEAD RESTRAINT SHOULD BE AT EYE LEVEL. AS A SERVICE ADVISOR AT A HYUNDAI DEALERSHIP HAS VERIFIED, THE POST NOTCHES ENABLE THE MIDPOINT TO COME UP ONLY AS HIGH AS MY MOUTH--FAR BELOW THE RECOMMENDED HEIGHT. I AM 6'3, NOT EXTRAORDINARILY TALL. HYUNDAI'S CONSUMER AFFAIRS OFFICE SAID ON JAN. 16 THAT SINCE THE VEHICLE IS FUNCTIONING AS DESIGNED, THERE WAS NOTHING THE AUTOMAKER WOULD DO EVEN THOUGH THE VEHICLE IS PROVIDING ME LESS HEAD AND NECK SUPPORT THAN RECOMMENDED BY THE COMPANY'S OWN MANUAL. *TR

ON MONDAY DECEMBER 18, 2007 I GOT A 2007 SANTA FE TO DRIVE AS A LOANER FROM A HYUNDAI DEALERSHIP. TUESDAY NIGHT WHEN I FILLED THE GAS TANK, THE VEHICLE WOULD NOT START FOR ABOUT 20 MINUTES. I CALLED ROADSIDE ASSISTANCE WHO TOLD ME TO CALL THE DEALERSHIP, WHO IN TURN TOLD ME TO CALL ROADSIDE ASSISTANCE. BROWN'S MANAGER, ISHMAEL TOLD MY HUSBAND THAT HE COULD NOT HELP US. THE NEXT DAY I CALLED THE DEALERSHIP SERVICE MANAGER WHO SAID THAT THE PROBLEM HAD TO DO WITH THE REMOTE STARTER ON THE KEY CHAIN, WHICH I COULD PRESS TWICE AND THE CAR WOULD RESTART. HE OFFERED ANOTHER CAR TO ME BUT ASSURED ME THAT I SHOULD BE FINE. I OPTED TO KEEP THE SANTA FE. THAT NIGHT AS I RETURNED ON THE FAIRFAX COUNTY PARKWAY FROM HERNDON TO MY HOME, THE SANTA FE DIED AGAIN. NO AMOUNT OF PRESSING ON THE REMOTE RESTARTED THE VEHICLE AND I BECAME PANICKED AS CARS RACED BY ON EITHER SIDE OF ME. THE VEHICLE NEVER RESTARTED ALTHOUGH THE DASHBOARD LIGHTS WOULD OCCASIONALLY FLASH ON THEN OFF. A POLICEMAN CONTACTED A TOW TRUCK WHO TOWED ME BACK TO THE DEALERSHIP. I FELT MY LIFE WAS AT RISK BY THE SANTA FE'S TOTAL FAILURE IN THE MIDDLE OF A MAJOR HIGHWAY AT RUSH HOUR, WHERE I WAS STRANDED FOR 40 MINUTES. *TR

UNCOMMANDED TRANSMISSION DOWNSHIFT AT VARIOUS SPEEDS. DOWNSHIFTS OCCURS AT UNPREDICTABLE INTERVALS AND SPEEDS, OCCASIONALLY LEAVING A CHECK ENGINE LIGHT ILLUMINATED. THE DOWNSHIFT EVENTS ARE INSTANTANEOUS BUT, WHILE STARTLING, THE VEHICLE IS CONTROLLABLE. HOWEVER, AT HIGHWAY SPEEDS, SPEED LOSS CAN BE AS HIGH AS 20 MPH, WHICH HAS THE POTENTIAL FOR SEVERE REAR-END COLLISIONS, AS WELL AS, POSSIBLE CONTROL ISSUES. THESE EVENT HAVE OCCURRED NUMEROUS TIMES. DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ORDERED A FUSE BOX, BUT THAT DID NOT CORRECT THE FAILURE. THEY ORDERED THE SAME PART AGAIN, BUT THE LIGHT REMAINS ILLUMINATED. HE FILED A COMPLAINT WITH HYUNDAI CONSUMER AFFAIRS. THE AIR BAG HAS NOT YET DEPLOYED UNEXPECTEDLY. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 6,000. UPDATED 11/14/07 *TR

I BOUGHT A 2007 HYUNDAI SANTA FE LIMITED 3 WEEKS AGO. WE HAVE NOTICED THAT REPEATEDLY AND UNPREDICTABLY THAT THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATES, INDICATING THAT THE AIR BAG HAS TURNED OFF, WHILE MY WIFE IS RIDING IN THE FRONT SEAT. SHE IS AVERAGE SIZE FOR AN ADULT FEMALE, AND THERE IS ABSOLUTELY NO REASON THAT THIS SHOULD OCCUR. I FIND THIS TO BE COMPLETELY UNACCEPTABLE AND VERY, VERY DANGEROUS. THIS VEHICLE NEEDS TO BE RECALLED AND THIS FEATURE ABSOLUTELY HAS TO BE CORRECTED. 12,000 OF THE 2005 SANTA FE'S WERE RECALLED AND A CLASS ACTION SUIT WAS FILED FOR AN AIRBAG SENSOR PROBLEM AND THE 2007 VERSION OF THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY.!! THIS IS EXTREMELY DANGEROUS!!! UNNECESSARY DEATH(S) ARE IMMINENT IF THIS IS NOT CORRECTED. *TR

I BOUGHT A 2007 HYUNDAI SANTA FE LIMITED 3 WEEKS AGO. WE HAVE NOTICED THAT REPEATEDLY AND UNPREDICTABLY THAT THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATES, INDICATING THAT THE AIR BAG HAS TURNED OFF, WHILE MY WIFE IS RIDING IN THE FRONT SEAT. SHE IS AVERAGE SIZE FOR AN ADULT FEMALE, AND THERE IS ABSOLUTELY NO REASON THAT THIS SHOULD OCCUR. I FIND THIS TO BE COMPLETELY UNACCEPTABLE AND VERY, VERY DANGEROUS. THIS VEHICLE NEEDS TO BE RECALLED AND THIS FEATURE ABSOLUTELY HAS TO BE CORRECTED. 12,000 OF THE 2005 SANTA FE'S WERE RECALLED AND A CLASS ACTION SUIT WAS FILED FOR AN AIRBAG SENSOR PROBLEM AND THE 2007 VERSION OF THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY.!! THIS IS EXTREMELY DANGEROUS!!! UNNECESSARY DEATH(S) ARE IMMINENT IF THIS IS NOT CORRECTED. *TR

MAJOR SAFETY ISSUE. THE PASSENGER SIDE AIR BAG LIGHT COMES ON AND GOES OFF ALL WHILE RIDING DOWN THE ROAD WITH A PASSENGER OVER 80 LBS RIDING IN THE SEAT. ON AN AVERAGE TRIP OF 30 MINS THE LIGHT WILL SOMETIMES COME ON AND STAY ON OR WILL COME AND GO INDICATING THAT THE AIRBAG WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT. WE ALSO HAVE A 2007 ACCENT THAT IS DOING THE SAME THING JUST NOT AS OFTEN. THE DEALERSHIP HAS PROVIDED ME WITH A LOANER CAR FOR FOUR WEEKS NOW BECAUSE THEY HAVE TOLD ME THEY DON'T KNOW HOW TO FIX THE PROBLEM. MY LOANER HAS THE SAME PROBLEM AS WELL. AFTER RESEARCHING THE PROBLEM ON THE INTERNET I HAVE FOUND THAT THERE ARE SEVERAL CASES OF THIS HAPPENING OUT THERE AND HYUNDAI DOESN'T SEEM TO BE FIXING THE PROBLEM. THEY TOLD ME THAT WHEN THAT LIGHT IS ON THAT THE AIR BAG WILL NOT IN FACT DEPLOY. THIS PROBLEM HAPPENS EVERYTIME WE GET IN THE CAR TO GO SOMEWHERE SO THERE ARE TOO MANY FAILURES TO LIST. I FEEL IT TO BE VERY UNSAFE TO PLACE ANYONE IN THE FRONT SEAT DUE TO THE POSSIBILITY OF SERIOUS INJURIES OR DEATH IN THE CASE OF AN ACCIDENT. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING BETWEEN 5 AND 60 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS ILLUMINATING INTERMITTENTLY. THE DEALER INSPECTED THE VEHICLE APPROXIMATELY FIVE TIMES AND IS UNABLE TO DETERMINE THE CAUSE OF FAILURE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 1,000. THE CONSUMER STATED THE PASSENGER SEAT WAS REPLACED IN JULY 2007, HOWEVER THERE WAS STILL NO CHANGE IN OPERATION. UPDATED 10/24/07. *JB

NO FRONT DOME LIGHT, WITHOUT MANUAL ACTIVATION. WHAT DOES EXIST IS BARELY ADEQUATE. *TR

PURCHASED A 2007 HYUNDAI SANTA FE IN FEB/07. THE PASSENGER SIDE AIRBAG LIGHT INTERMITTENTLY TURNS ON (AIRBAG IS INACTIVATED) AND OFF (NO LIGHT MEANS AIRBAG ACTIVATED) WHEN MY 5'6" 120LBS WIFE SITS IN THE SEAT. ALL POSITIONAL SUGGESTIONS IN THE MANUAL (SITTING STRAIGHT UP, FEET FLAT ON THE FLOOR, ETC) HAVE BEEN ADHERED TO WITH THE SAME INTERMITTENT RESULT. I WOULD HAZARD A GUESS AND SAY THAT THE PASSENGER AIRBAG IS OFF 75% OF THE TIME WHEN SHE SITS IN THE SEAT. THE ONLY SUGGESTION WE HAVE RECEIVED FROM THE DEALERSHIP IS TO SIT IN THE BACK SEAT. *TR

CRUISE CONTROL FAILED TO DISENGAGE WHEN BRAKES APPLIED. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. HE STATED THAT THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED THREE TIMES. THE DEALER CLEARED THE CODES FOR THE AIR BAG AND REPLACED THE PASSENGER SIDE FRONT SEAT TWICE. THE AIR BAG MODULE WAS ALSO REPLACED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 7,750.

I HAVE A HYUNDAI SANTA FE. I HAVE HAD THREE MAJOR ISSUES WITH THE CAR AND ONE SMALL COSMETIC ISSURE. THE MAJOR ISSUES HAVE BEEN WITH THE STRUCTURE OF THE CAR, THE WHEEL AXEL, THE ALIGNMENT, AND THE ENGINE BLOCK. ALL OF THESE ITEMS HAVE EITHER BEEN LOOSE, BROKEN, OR DEFECTIVE. YES, THEY KEEP FIXING THE CAR, BUT IT'S A NEW CAR. IF I WANTED A CAR THAT NEEDED TO BE REPAIRED WEEKLY I WOULD HAVE KEPT OR PURCHASED AN USED CAR. I FEAR FOR MY SAFETY AND THE SAFETY OF MY FAMILY RIDING IN THIS CAR. WE HAVE BEEN LUCKY SO FAR THAT I HAVE BEEN ABLE TO CATCH THESE DEFECTS BEFORE WE'VE GOTTEN INTO A MAJOR ACCIDENT. *TR

DRIVING I-75 SOUTH IN GEORGIA, SUNDAY AFTERNOON, JUNE 10, 2007, THE AIR CONDITIONING SYSTEM STOPPED WORKING, TRAVELING TO JACKSONVILLE, FL. CALLING FROM THE HIGHWAY ON A CELL PHONE TO THE DEALERSHIP, WE WERE INSTRUCTED TO CALL THE HYUNDAI ASSISTANCE 800 NUMBER. UPON CONNECTION WAS GIVEN THE NAMES AND PHONE NUMBERS OF TWO HYUNDAI DEALERSHIPS IN JACKSONVILLE, FL. ON MONDAY, JUNE 11 AM, TOOK THE VEHICLE TO KEY BUICK, HYUNDAY IN JACKSONVILLE FOR SERVICE. SEVERAL HOURS LATER, WE WERE INFORMED THAT THE AC CONDENSER WAS DAMAGED AND NOT A WARRANTY ITEM, THE REPAIR WAS ESTIMATED AT $750. THE CAUSE OF THE FAILURE, ACCORDING TO THE SERVICE MANAGER, WAS SOME ITEM DAMAGED THE CONDENSER AND USING HIS WORDS "PROBABLY ROAD DEBRIS" PASSING THROUGH THE GRILL. HE CONTINUED THE EXPLANATION THAT THERE ARE NOT BARRIERS THAT WOULD PREVENT SMALL ITEMS FROM PASSING THROUGH THE GRILL AND DAMAGING THE CONDENSER AND RADIATOR WHILE TRAVELING ON THE HIGHWAYS. ASKING THE SERVICE MANAGER IF THIS COULD HAPPEN AGAIN, HE REPLIED YES. THE FAILURE OF HYUNDAI TO FORESEE, DESIGN AND PROVIDE ANY TYPE OF SCREEN BARRIER BEHIND THE GRILL ALLOWS ANY TYPE OF DEBRIS TO CAUSE HARM TO THE CONDENSER OR RADIATOR AT ANY TIME. THE VEHICLE WAS REPAIRED ON JUNE 14 BY KEY BUICK HYUNDAI IN JACKSONVILLE, FL. I OFFER A SOLUTION THAT A SMALL AMOUNT OF HARDWARE CLOTH ATTACHED TO THE BACK OF THE GRILL WOULD DEFLECT MOST ALL DEBRIS AND PROTECT THE CONDENSER AND RADIATOR FROM DAMAGE WHILE STILL ALLOWING AMPLE AIR FLOW. HARDLY A HAPPY TRA

PASSENGER OCCUPANT CLASSIFICATION SYSTEM (OCS) IMPROPERLY CLASSIFIES ADULTS AS CHILDREN AND DISABLES AIR BAG WHEN IT SHOULD BE ENABLED. *TR

1/26/07-TOOK CAR IN FOR 3,000 MILE SERVICE ACTUAL MILEAGE WAS 3,154. 4/4/07- TOOK CAR IN FOR AIR BAG WARNING LIGHT ON DASH. TECHNICIAN CLEARED ALL FAILED CODES- RECHECKED CODES TO FIND ALL OKAY. MILEAGE WAS 6,138. *AK 4/6/07- AIRBAG WARNING LIGHT ON DASH IS COMING ON AGAIN. 4/12/07- TAKE CAR BACK TO DEALER TO CORRECT AIRBAG WARNING LIGHT. CAR WAS AT THE DEALER FOR 3 DAYS WHILE THEY ORDERED AND REPLACE THE MODULE ASSY-AIR B. I AGAIN INDICTAED MY CONERN ON SAFETY OF BAGS DEPLOYING IN AN ACCIDENT. MILEAGE WAS 6,391. 5/12/07 '' AIR BAG WARNING LIGHT IS ON AGAIN. 5/14/07 '' CONTACT DEALER TO SCHEDULE APPOINTMENT FOR SERVICE ON AIRBAG SYSTEM. 5/16/07- TAKE CAR IN FOR SERVICE AT 8:00AM. DEALER IS ORDERING A DRIVER SIDE AIRBAG UNIT. THEY INDICATE THAT THIS WILL BE IN THE WEEK ON 5/21/07. I SPOKE WITH THE SERVICE MANAGER (STEVE MOUNTES) ABOUT MY DISPLEASURE ON THIS ISSUE AND MY SAFETY CONCERNS. STEVE DID INDICATE THAT WITH THIS WARNING LIGHT ILLUMINATED ON THE DASH, THE AIR BAGS WOULD NOT DEPLOY. I AGAIN STRESSED MY CONCERN ON THE SAFETY OF THE VEHICLE. I ALSO DISCUSSED MY DISPLEASURE THAT THEY WOULD NOT PROVIDE A LOANER CAR FOR TODAY''S SERVICE. STEVE INDICATED THAT A LOANER WOULD BE PROVIDED WHEN I BRING THE CAR IN FOR THE DRIVER SIDE AIR BAG REPLACED SCHEDULED FOR THE WEEK OF 5/21/07. SERVICE TIME WAS ONE HOUR. 5/16/07- FILED AN ELECTRONIC COMPLAINT WITH THE NHTSA.

THE 2007 HYUNDAI SANTA FE LIMITED WAS DESIGNED WITHOUT A FRONT DOME LIGHT THAT WOULD NORMALLY BE ACTUATED VIA KEYLESS REMOTE OR BY UNLOCKING OR BY OPENING ANY OF THE DOORS. THIS IS A SAFETY ISSUE WHEN APPROACHING THE VEHICLE AT NIGHT. SUCH DEVICES HAVE BEEN STANDARD EQUIPMENT IN VEHICLES FOR MANY YEARS. WHY HAS HYUNDAI CHOSEN TO FOREGO THIS BASIC SAFETY ITEM? *JB

I OWN A 07 HYUNDAI SANTA FE. EVER SINCE I BOUGH THE CAR IN OCTOBER I HAVE HAD TROUBLE WITH THE PASSENGER SIDE AIR BAG SENSOR. WHEN I SIT IN THE PASSENGER SIDE THE AIR BAG SENSOR EITHER DOES NOT SENSE MY WEIGHT AND TURNS THE AIR BAG OFF OR IT ACTUALLY TURNS THE AIR BAG ON, BUT IT FLUCTUATES BETWEEN ON AND OFF. I HAVE READ THE MANUAL, AND I AM SITTING PROPERLY ACCORDING TO HYUNDAI INSTRUCTIONS. I HAVE TAKEN THE CAR TO THE HYUNDAI DEALER, AND THE BEST THEY COULD TELL ME WAS SIT IN THE BACK MAM. HOWEVER I DO NOT THINK THIS IS A REASONABLE RESPONSE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE SAME PROBLEM, AND I FEE THE AIR BAG OR SENSOR IS NOT WORKING PROPERLY , AND THIS IS UNSAFE. ONE OF THE REASONS I BOUGH THIS CAR WAS THE SAFETY FEATURES, AND IT IS DISAPOINTING THAT THOSE FEATURES DO NOT WORK PROPERLY, AND YET HYUNDAI WILL NOT FIX IT. I FEAR THAT I OR SOMEONE ELSE MAY BE SERIOUSLY INJURED DUE TO THIS PROBLEMA DN I I DO NOT FEEL IT IS REASONABLE TO SAY "WELL SIT IN THE BACK" SOEMETHING NEEDS TO BE DONE ABOUT THIS. PLEASE TAKE MY COMPLAINT INTO CONSIDERATION. I STRONGLY FEEL THERE IS A PROBLEM AND HYUNDAI IS OVERLOOKING THIS. FOR MY SAFETY AND THE SAFETY OF OTHERS WE ALL NEED HELP TO GET THIS PROBLED CORRECTED. *AK

TL*-THE CONTACT STATED THAT HER 2007 HYUNDAI SANTA FE HAS OVER HEAD MAP LIGHTS DON'T FUNCTION AT ALL IN THE VEHICLE. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED HER THAT THE MAP LIGHTS ONLY WORK IF SHE PRESSES THE MAP LIGHT BUTTON. THE CONTACT STATED THAT SHE SHOULD HAVE AN OVER HEAD LIGHT IN HER VEHICLE WHEN SHE GETS INTO HER VEHICLE. THE CONTACT STATED THAT THIS IS A SAFETY ISSUE, SHE GETS INTO HER VEHICLE EVERY NIGHT AFTER WORK AND IT IS COMPLETELY DARK. THE CONTACT STATED THAT ALL VEHICLES SHOULD HAVE BEEN MANUFACTURED WITH OVERHEAD LIGHTS THAT WORK WHEN YOU OPEN THE VEHICLE DOORS.

THE CONTACT STATED WHILE DRIVING AT ANY SPEED DURING THE NIGHT, THE HEADLIGHTS ONLY PROVIDED 30 FEET OF ILLUMINATION. AFTER THE 30 FOOT DISTANCE, THERE WAS A DISTINCT SHADOW. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER ADJUSTED THE ALIGNMENT OF THE HEADLIGHTS BUT THE PROBLEM PERSISTED

I OWN A 2007 HYUNDAI SONATA. THE PROBLEM IS THE PASSENGER AIR BAG DOES NOT ALWAYS ENABLE WHEN MY USUAL 115 POUND PASSENGER SITS ON THE PASSENGER SEAT. THERE IS NO PROBLEM WHEN A HEAVIER PERSON SITS ON THE SEAT, BUT WHEN MY USUAL PASSENGER (WHO IS MY 75 YEAR OLD WIFE) SITS ON THE SEAT THE AIR BAG SEAT SENSORS DO NOT ALWAYS ACTIVATE. THE SERVICE DEPARTMENT AT A HYUNDAI DEALERSHIP REFERRED ME TO THE MANUAL WHICH DESCRIBES THE PROPER SEATING POSITION. WHEN MY PASSENGER SITS IN EXACTLY IN THAT MANNER, ABOUT 60% OF THE TIME THE SEAT SENSOR ACTIVATES THE PASSENGER AIR BAG. APPARENTLY THE SENSORS ARE SET TO TRIGGER AT OR NEAR 115 POUNDS. AND WHAT CLOTHING SHE WEARS DETERMINES IF SHE IS PROTECTED BY THE AIR BAG OR NOT. I ALSO OWN A 2005 HYUNDAI TUCSON, A COMPACT SUV. THERE IS ABSOLUTELY NO PROBLEM ACTIVATING THE PASSENGER AIR BAG WHEN MY PASSENGER SITS ON THAT SEAT. I BELIEVE THERE IS A SAFETY PROBLEM BECAUSE A MATURE ADULT DOES NOT ACTIVATE A PASSENGER AIR BAG. I AM SURE OTHERS HAVE THE SAME PROBLEM. HYUNDAI SHOULD PROVIDE A METHOD FOR CHANGING THE TRIGGER WEIGHT OF THEIR SENSORS. *JB

FRONT PASSENGER OCCUPANT CLASSIFICATION SENSOR IS NOT CLASSIFYING MY WIFE CORRECTLY AND DISABLING THE FRONT PASSENGER AIRBAG WHEN SHE SITS IN THE SEAT. CONTACTED MY LOCAL HYUNDAI DEALER AND THEY SAID THIS IS THE WAY IT WORKS AND THERE IS NOTHING THEY CAN DO. (THEY DID CONTACT SOMEONE AT HYUNDAI WHO TOLD THEM THIS) *JB

WHEN MY WIFE SITS IN THE PASSENGER SEAT OF OUR 2007 HYUNDAI SONATA, SOMETIMES THE LIGHT ON THE DASH IS LIT, INDICATING THE CAR DOES NOT SENSE A PASSENGER IS SITTING THERE. IN THE EVENT OF A CRASH, THE AIRBAG WOULD NOT DEPLOY. THE DEALER REPLACED THE JELL PACK UNDER THE SEAT BUT THE PROBLEM IS CONTINUING. MY WIFE IS 5"7" AND WEIGHS 126 LBS. THE DEALER SAID TO BE CAREFUL ABOUT POSTURE. WE DROVE THE CAR TO PENNSYLVANIA AND BACK WITHOUT A PROBLEM. *NM