TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO LARSON HYUNDAI (7601 S TACOMA WAY, TACOMA, WA 98409, 253-474-0621) WHERE THE TECHNICIAN STATED THAT A DIAGNOSTIC TEST WOULD BE DONE AND THE RESULTS WOULD BE SENT TO THE MANUFACTURER FOR ADVICE. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND STATED THAT THE DEALER DID NOT PROPERLY HANDLE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) LAST DECEMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,176.
2013 Hyundai Santa FE Sport complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE BATTERY AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.
HYUNDAI IS UNABLE TO TRANSFER OWNERSHIP WHEN YOU BUY A USED VEHICLE IN REFERENCE TO THE BLUE LINK CONTROLS. THE ORIGINAL OWNER WILL MAINTAIN REMOTE CONTROL OF THE DOOR LOCK/UNLOCK FEATURES AS WELL AS REMOTE START AND STOP FUNCTIONS. YOU WILL BE UNABLE TO PURCHASE THE SAFETY FEATURES AND UNABLE TO CONTACT EMERGENCY SERVICES SHOULD THE NEED ARISE. I AM ABLE TO PROVIDE FULL EMAIL CONVERSATIONS WITH HYUNDAI BLUE LINK WHERE THEY HAVE BEEN COMPLETELY UNHELPFUL UP TO THE POINT THEY STOPPED COMMUNICATIONS WITH ME BY IGNORING MY REPEATED INQUIRIES. I DO NOT KNOW WHO TO FILE A VEHICLE COMPLAINT WITH. I HAVE BEEN TRYING TO GET THIS FIXED SINCE I BOUGHT THE VEHICLE 9 MONTHS AGO.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. KOLAR HYUNDAI (4766 MILLER TRUNK HWY, HERMANTOWN, MN 55811, (218) 733-0200) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
DRIVING DOWN THE HIGHWAY AT 70 MPH THE CAR STALLED AND THEN TURNED OFF COMPLETELY. NO POWER BRAKES, NO POWER STEERING. LUCKILY I WAS DRIVING AND WAS ABLE TO COAST OF THE ROAD AND DOWN A RAMP. CAR FAILED TO RE-START OR TURN OVER. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 3 HOURS IN 100 DEGREE HEAT WAITING FOR HELP. I WILL NEVER BUY ANOTHER HYUNDAI. NHTSA PLEASE DO SOMETHING ABOUT THESE FAULTY MOTORS...SOMEONE WILL GET KILLED IF THEY HAVE NOT ALREADY BEEN. HYUNDAI LOOKED AT THE CAR AND SAID THEY WILL REPLACE THE MOTOR UNDER WARRANTY.
SANTAFE WON'T START. EVERYTHING COMES ON DASH AND RADIO AND AC BUT CAR WON'T EVEN TURN OVER. I TALKED TO A MECHANIC WHO SAID THIS HAS BEEN A REACURING PROBLEM. JUST WONDERING WHY NO RECALL IF IT KEEPS HAPPENING. I CAME HOME AND WHEN I TRIED TO LEAVE IT WOULDN'T START. WAITED AND IT STARTED. THEN I GOT UP THE NEXT DAY AND AGAIN WON'T START.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HYUNDAI DEALER (KERRY HYUNDAI, 6149 HOPEFUL CHURCH RD, FLORENCE, KY 41042, 888-904-1382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO HYUNDAI OF SOMERSET (5090 HWY 27, SOMERSET, KY) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE 89,000. *TT
WHILE VEHICLE PARKED, THE SUNROOF SPONTANEOUSLY EXPLODED. THERE WAS NOTHING CONTRIBUTED TO THE EXPLOSION, NOTHING HIT THE SUNROOF IT JUST LOOKS LIKE IT BULGED OUT AND SHATTERED. GLASS FELL INSIDE THE VEHICLE ON DRIVER
SUV STALLED OUT ON EXPRESSWAY AT 50MPH. THE ENGINE MADE A LOUD TAPPING NOISE THEN ENGLINE AND OIL LIGHT APPEARED ON DASHBOARD. I COASTED DOWN THE EXIT RAMP NEARLY BEING HIT BY MERGING TRAFFIC. THE BRAKES BECAME HARD AND COSTED TO STOP SIGN. I WAS ABLE TO GET TO NEXT BLOCK TO MY HOME BY PLACING CAR IN PARK AND RESTARTING . THE ENGINE AT THIS POINT SOUNDS LIKE A WOODPECKER TAPPING ON WOOD. MY VEHICLE HAS BEEN TOWED TO DEALERSHIP AND AWAITING WARRANTY REPAIR.AUTHORIZATION. THIS EVENT MIRROR THE RECALL ISSUED BY HYUNDAI AND NHTSA#17V-226. I TOOK THE CAR IN FOR THIS RECALL AND WAS TOLD 30MIN LATER THAT MY ENGINE WAS AFFECTED. I FOUND OUT THAT THEY SHOULD HAVE TAKEN MY CRANKCASE OFF NOT JUST DO AN OIL CHANGE. I AM STILL WAITING ON WORLD HYUNDAI TO INSPECT MY VEHICLE.
THE REAR AND FRONT SUSPENSION MAKE A NOISE EVEN WHEN THE CAR WAS STATIONARY. EVEN WHEN THE DOORS ARE CLOSING, THE NOISE CAME OUT FROM THE SUSPENSION. IT'S BEEN THIS WAY FROM THE BEGINNING OF DRIVING MY CAR.
PURCHASED 2013 SANTA FE SPORT IN JAN 2018, WITH 60K MILES. 7K MILES ADDED, TO DATE. MAY 2018, DROVE THROUGH A CAR WASH, WATER ENTERED THE CAB THROUGH A SEAL ABOVE THE DASHBOARD. HYUNDAI SERVICE INVESTIGATED, REPLACED MOON ROOF SEAL, AND THEN REPORTED THAT THE MOON ROOF SEAL WAS NOT THE CAUSE, FURTHER INVESTIGATION NEEDED, AT A COST, TO US, OF $400. WE RESPECTFULLY DECLINED. WATER ENTERING THE VEHICLE, DURING A HEAVY RAIN, COULD PROVE TO BE VERY DANGEROUS. 6/02/18, MERGED ONTO HIGHWAY, SPEED OF 75 MPH, 9:45 AM, CLEAR SKIES, FAIRLY MODERATE TRAFFIC. WITHOUT WARNING, ENGINE LOST ALL POWER, ATTEMPTED TO ACCELERATE, NEGATIVE RESULTS, NON-RESPONSIVE. VEHICLE BEGAN TO SLOW, TURNED HAZARD WARNING LIGHTS ON, AND COASTED TO THE NEXT EXIT. THERE WERE APPROXIMATELY 4 CARS BEHIND ME WHEN I LOST ENGINE POWER. FORTUNATELY, I WAS ABLE TO SAFELY EXIT, THE FREEWAY, AND COAST DOWNHILL, TO A NEARBY CHEVRON STATION, WITHOUT CAUSING A MAJOR ACCIDENT. (WOULD MY WIFE OR CHILDREN HAVE BEEN AS FORTUNATE?) TURNED THE VEHICLE OFF AND THEN ON AGAIN. THE VEHICLE HAD ELECTRICAL POWER AND INITIATED A SELF CHECK, RESULTS UNKNOWN. THE CHECK ENGINE WARNING LIGHT/BATTERY LIGHT/OIL LIGHT WERE ALL VISIBLE ON THE DASH BOARD. WHILE THE VEHICLE WAS PERFORMING A SELF DIAGNOSTIC TEST...A CLOUD OF SMOKE/BURNING SMELL EMITTED FROM THE AC VENT LOCATED NEAR THE RADIO. VEHICLE WAS TOWED TO THE HYUNDAI DEALER, WHERE PURCHASED. A DIAGNOSTIC CHECK AND VISUAL INSPECTION REVEALED THAT THE ENGINE HAD SEIZED AND WAS RELATED TO PR
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE BEYOND 20 MPH. THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL KNOCKING NOISE. THE DEALER (JOE MACHENS HYUNDAI, 1300 VANDUVER DR, COLUMBIA, MO 65202) STATED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED LESS THAN A YEAR LATER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
WE TOOK OUR 2013 HYUNDAI SANTA FE SPORT VIN #[XXX] INTO SHAWNEE MISSION HYUNDAI ON APRIL 16TH, 2018, AS THE INSTRUMENT PANEL CLUSTER WENT OUT ON THE VEHICLE WHILE WE WERE DRIVING IT, WE HAD PULLED OUT OF A PARK ON TO A STREET THAT IS HEAVILY TRAVELED AND IT MADE THE SHUT DOWN NOISE AND THE INSTRUMENT PANEL WENT BLACK. WE PULLED INTO A PARKING LOT, BECAUSE I WASN'T SURE IF THE CARE WAS STILL RUNNING OR NOT. I PUT IT IN PARK AND TURNED IT OFF AND ON AND IT WAS STILL BLACK. THE CAR WAS LOCKED INTO THE PARK POSITION AND WE COULDN'T GET IT OUT. WE CALLED AAA AND THEY SENT A TOW TRUCK DRIVER OUT. HE SHOWED ME HOW TO USE THE KEY INSIDE THE FOB TO GET IT OUT OF PARK AND SAID TO IMMEDIATELY TACK IT TO THE DEALERSHIP TO BE FIXED AS THIS WAS A SERIOUS SAFETY HAZARD. WE HAVE BEEN WORKING WITH A SERVICE REPRESENTATIVE NAMED [XXX] FROM THE DEALERSHIP. ACCORDING TO MIKE, THEY ORDERED A REPLACEMENT PART THAT ARRIVED LAST WEDNESDAY AND IT HAD A BROKEN PIECE ON IT, SO THEY ORDERED ANOTHER ONE. IT ARRIVED ON FRIDAY AND AFTER INSTALLATION, ON SATURDAY OUR CAR STILL WAS NOT WORKING PROPERLY. WE FINALLY GOT OUR CAR BACK FROM THE DEALERSHIP ON APRIL 27TH AND THE PANEL WENT OUT AT 12:30 ON APRIL 29TH AFTER GOING THROUGH AN INTERSECTION AND STOP LIGHT. WE TOOK IT BACK TO THE DEALERSHIP ON APRIL 30TH AND GOT IT BACK ON MAY 4TH AND THE PANEL WENT OUT ON MAY 5TH AT 11:00 AFTER PULLING INTO A PARKING SPACE. WE TOOK IT BACK TO THE DEALERSHIP TODAY, MAY 7TH. THIS PARTICULAR CLUSTER GOING OUT IS A SERIOUS S
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A PARKING LOT. THE CONTACT TURNED OFF THE ENGINE, INSPECTED THE VEHICLE, AND WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO NEMET MOTORS USED CARS (150-02 HILLSIDE AVENUE, JAMAICA, NY 11432, (718) 291-6900), BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,512.
THERE IS A RUMBLING NOISE AFTER COMPLETING A TURN, GENERALLY LEFT HAND TURNS. ALSO, DURING THE TURN, THE ENGINE OIL LIGHT COMES ON AND GOES OFF
WHILE IN REVERSE BACKING CAMERA SCREEN BLACKS OUT FOR SEVERAL SECONDS WHILE CAR IS BACKINGA. (EVERYTIME)
THE DRIVERS SEAT IS LOOSE AND WILL ROCK BACK AND FORTH. IT OCCURS IN MOTION AND WHEN STATIONARY. IT FEELS LIKE IN AN ACCIDENT IT MAY BECOME DISLODGED. IT HAS BEEN RECOMMENDED TO REPLACE THE SEAT TRACKS.
MY CAR STARTED SMOKING WHEN CRANKING IT AND BURNING OIL LIKE CRAZY. NOW MY CAR HAS A BLOWN ENGINE. I WAS NEVER INFORMED ABOUT THE NHTSA RECALL NUMBER17V226000.
THE PAINT IS FLAKING/PEELING ON HOOD, ROOF AND BACK BUMPER. RANGING FROM TINY SPOTS AL THE WAY TO LARGE AREAS (APPROX. 6 INCHES X 3 INCHES) IAS WELL AS THE TRIM DOWN THE SIDES ON THE PAINT IN PEELING OFF AS WELL. I HAVE CHECKED AND SEEN THAT THIS HAS BEEN REPORTED BY SEVERAL OWNERS OF THIS SAME MAKE AND MODEL APPEARING TO BE THE SAME IN COLOR ALSO) PLEASE CONSIDER RECALLING AND CORRECTING THIS PROBLEM, GIVING PEOPLE CONFIDENCE IN YOUR COMPANY AGAIN. THERE HAVE BEEN NUMEROUS RECALLS ON THIS MODEL ALREADY SO IT WOULD BE APPRECIATED IF THIS WOULD BE RECOGNIZED AS A PROBLEM WITH EITHER THIS MODEL OR SPECIFIC COLOR BEING A DEFECT IN THE WHITE PAINT. I DON'T THINK WITH THIS PROBLEM I CAN SPECIFY IF VEHICLE WAS MOVING OR STAIONARY AS INFORMATION ASKED TO INCLUDE IN ALL COMPLAINTS. I HAVE ABOUT 3 MORE PICTURES OF DAMAGE THAT WOULDN'T FIT IN PHOTO SECTION
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO ALLEN HYUNDAI (28432 CAMINO CAPISTRANO, LAGUNA NIGUEL, CA 92677, (949) 485-3700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE EXPERIENCED A CATASTROPHIC ENGINE FAILURE DUE TO THE VALVES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,690.
THE DEALER DIDN'T NOTIFY ME ABOUT THE RECALL #162. IT TURNED ON THE ENGINE LIGHT A LOT OF TIME AND LOSS POWER WHEN I'M DRIVING.
VEHICLE HAS SLIGHTLY OVER 78,000 MILES. ENGINE SEIZED WHILE MERGING ONTO THE HIGHWAY. I AM NOT BEING TOLD THAT THE ENGINE NEEDS TO BE REPLACED. THE DEALERSHIP SOLD US THE WRONG WARRANTY, GAVE US AN OUTDATED CAR FAX REPORT, AND IS SAYING THAT NOTHING CAN BE DONE.
HYUNDAI IS HAVING PROBLEMS WITH THE 2013 HYUNDAI SANTA FE SPORT 2.0 TURBO SPARK PLUGS GERNADING INSIDE THE HEAD AND CYLINDER COMBUSTION CHAMBER. THIS IS CAUSING THE VEHICLE TO STALL OUT WHILE DRIVING CREATING A SAFETY HAZARD TO THE DRIVER, OCCUPANTS OF THE VEHICLE AS WELL AS OTHER VEHICLES AROUND THE VEHICLE. MY WIFE AND SISTER IN LAW WHILE TRAVELING ON CA241 HAD THIS OCCUR. THE VEHICLE LOST POWER, AND SHE HAD TO MAKE EVASIVE MANEUVERS TO GET THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAS ABLE TO GET THE VEHICLE TO AN OFF RAMP WHERE THE SANTA FE THEN DIED AND WOULD NOT RESTART. THIS SEEMS TO BE A BIG PROBLEM WITH THEIR VEHICLES EQUIPPED THE THIS ENGINE AS WELL AS THE 2.4I. HYUNDAI CUSTOMER SERVICE DOES NOT SEEM TO HELP WITH CUSTOMERS PROBLEMS REGARDING THIS. THEY ARE EVASIVE, AND ARE TELLING CUSTOMERS THEY WILL CALL YOU WITH IN 3-5 DAYS. ALL THE WHILE YOUR VEHICLE IS SITTING AT THE DEALERSHIP NOT RUNNING AND AN ENGINE THAT DOES NOT RUN. HYUNDAI NEEDS TO RECOGNIZE THIS PROBLEM, OFFER IT'S CUSTOMERS A NEW ENGINE FOR THIS CATASTROPHIC ENGINE FAILURE AND NOT PUTS IT'S CUSTOMERS IN DANGER OF BODILY HARM OR POSSIBLY DEATH. HOW MANY LIVES SHOULD BE SACRIFICED FOR THE GREED THAT HYUNDAI IS GETTING BY NOT GETTING THESE UNSAFE VEHICLES REPAIRED OR OFF THE ROAD. THIS IS NOT JUST A HYUNDAI PROBLEM BUT A PUBLIC SAFETY PROBLEM AS WELL.THIS ENGINE FAILURE IS A KNOWN DEFECT BY HYUNDAI, AND NOT BEING REPAIRED. THIS IS A CLEAR CASE OF PROFIT BEFORE SAFETY. THIS VEHICLE WAS TRAVELING AT 65MPH, WH
I WAS DRIVING ON A CITY STREET AND MY CAR MADE A LOUD SCREECHING NOISE AND STOPPED. ALL OF THE INDICATOR LIGHTS TURNED ON. I TURNED OFF THE CAR AND ATTEMPTED TO TURN IT BACK ON BUT THE ENGINE WOULD NOT START.
SUNROOF EXPLODED WHILE DRIVING......WE WERE DRIVING ON A FOUR LANE HIGHWAY ON A CLOUDY AFTERNOON. TEMP WAS 47 DEGREES AND TRAVELING AT 65 MPH ON A STRAIGHT STRETCH. THE CLOSEST CAR IN FRONT OF US WAS 1/2 MILE. ALL OF A SUDDEN A LOUD SHOTGUN LIKE SOUND AND GLASS EVERYWHERE. THE FRONT SECTION OF OUR PANORAMIC SUNROOF EXPLODED. MY WIFE WAS IN THE FRONT PASSENGER SEAT AND MY 19 MONTH OLD WAS IN THE BACK SEAT. GLASS WAS ON ALL OF US.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (HEALEY HYUNDAI, 410 FISHKILL AVE, BEACON, NY 12508). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
CHECK ENGINE LIGHT COMES ON, OBD-II TROUBLE CODE P0087: FUEL RAIL/SYSTEM PRESSURE - TOO LOW. HIGH-PRESSURE FUEL PUMP FAILURE AND NEEDS TO BE REPLACED. I EXPERIENCED THE SYMPTOMS OF P0087: ROUGH RUNNING, POOR ACCELERATION ON THE HIGH WAY, AND HARD STARTING.
WHEN DRIVING ON THE HIGH WAY, THE SPEED AT 60~65 MPH, CHECK ENGINE LIGHT CAME ON 2~3 TIMES, EACH TIME JUST LASTED FEW SECONDS AND ACCELERATION PROBABLY COULD TRIGGER CHECK ENGINE LIGHT ON.
HOOD LATCH RECALL. I BEGAN THE PROCESS OF GETTING THE HOOD LATCH CABLE REPLACED IN AUGUST AFTER LEARNING OF THE RECALL. I FEEL THAT HYUNDAI MADE IT PURPOSEFULLY DIFFICULT FOR ME TO GET A REPLACEMENT PART. I WAS ORIGINALLY REQUESTED TO DRIVE OVER 3 HOURS TO GET TO A DEALER, AND MY REIMBURSEMENT REQUEST WENT UNANSWERED FOR SEVERAL MONTHS. I WAS ASKED MULTIPLE TIMES FOR IDENTICAL IDENTIFYING INFORMATION AND RECEIPTS, AND WAS GIVEN INFORMATION IN A TIMELY MANNER. AT THIS DATE, I STILL HAVE NOT RECEIVED REIMBURSEMENT FOR REPLACING THIS PART. DUE TO MY INTERACTIONS, I BELIEVE HYUNDAI IS PURPOSEFULLY MAKING THE REPLACEMENT OF THIS PART A BURDEN ON CONSUMERS.
HYUNDAI SANTA FE ENGINE RECALL. PLEASE SEE ATTACHED EXPLANATION
ON NOVEMBER 14, 2017, I BEGAN HEARING SOME KNOCKING NOISE. ABOUT 15 MINUTES LATER, WHILE DRIVING ON THE HIGHWAY, THE SANTA FE SPORT STALLED WITH NO WARNING. I WAS IN HEAVY TRAFFIC AND IT WAS A VERY DANGEROUS SITUATION, WHERE PEOPLE WERE HONKING AND HAVING TO GO AROUND ME. I WAS SO SCARED. I WAS ABLE TO RESTART THE CAR AND DECIDED TO RETURN HOME INSTEAD OF GOING TO MY ORIGINAL DESTINATION. TEN MINUTES LATER, IN HEAVY TRAFFIC, THE SAME THING HAPPENED, THE SANTA FE SPORT STOPPED WITHOUT WARNING. I WAS ABLE TO RESTART THE CAR AND GET HOME. I NEVER RECEIVED ANY RECALL INFORMATION IN THE MAIL. I LATER LEARNED THAT IT IS HYUNDAI RECALL 162. THE SANTA FE HAS ABOUT 54,000 MILES ON IT.
THERE S A PROBLEM WITH ENGINE ITS KNOCKING TOOK IT IN ON RECALL SERVICE @ TEXASN HYUNDAI IN ROSENBURG TEXAS SERVICE REPORED THE SUV WAS OK THE CAR BROKE DOWN IN BYRAN TEXAS AND IS LOCATED @ BRAZOS VALLEY IMPORTS PHONE NUMBER IS 979=776-7600 MY NUMBER IS 8322025474 P S NEED CAR BROUGHT CLOSER TO MY HOME IN HOUSTON TEXAS 77033 .
REAR DIFFERENTIAL FAILED
I WAS DRIVING DOWN INTERSTATE I80 20 MILES WEST OF LINCOLN, NE AT APPROXIMATELY 80 MPH. I HEARD A NOISE FROM THE ENGINE AND IT LOCKED UP IMMEDIATELY, THE TACHOMETER DROPPED TO 0 RPM AND I LOST POWER STEERING. THIS VEHICLE HAD ALREADY HAD THE RECALL PERFORMED FOR THE KNOWN ENGINE LOCKING ISSUE. WITHOUT SOME QUICK REACTION THERE VERY EASILY COULD HAVE BEEN SEVERE INJURIES.
MY 2013 HYUNDAI SANTA FE SPORT 2.0T IS ON THE REXALLL LIST FOR ENGINE PROBLEMS; IT WAS AT DEALER LAST WEEK WHER THEY CHANGED OUT FUEL PUMP & SUPPOSEDLY CORRECTED AN ISSUE W METAL DEBRIS IN OIL GOING TO ENGINE. HAD PROBLEMS LESS THAN 48 HOURS LATER; WAS TOLD I COULD BRING IT IN OR TAKE TO GET BATTERY TESTED. NOW, 48 HOURS AFTER THAT CHECK ENGINE LIGHT IS ON. I BELIEVE THE ENGINE NEEDS TO BE REPLACED AS THIS IS PART OF THE RECALL ON THIS MODEL. IT DOESN'T SOUND OR FEEL RIGHT COMPARED TO YOU HOW IT WAS DRIVING A MONTH AGO WHEN I PURCHASED USED WITH 36K MILES.
ON SEVERAL OCCASIONS, THE VEHICLE LOST ALL POWER WHILE IN MOTION. IT HAPPENED WHILE DRIVING 55MPH, IT HAS HAPPENED WHILE DRIVING 20 MPH, AS WELL AS JUST SITTING AT A STOP LIGHT. EVERY OTHER TIME THE VEHICLE IS STARTED, THE CHECK ENGINE LIGHT COMES THEN GOES OFF, ON/OFF, ON/OFF ETC... AND JUST AS OFTEN AS THE LIGHTS CHANGES THE SHIFTING IT'S EXTREMELY HARD WHEN SHIFTING GEARS. THEN THE VERY NEXT DAY, IT RUNS PERFECTLY FINE. HOWEVER, IT REACHES EXTREMELY HIGH RPM'S BEFORE SHIFTING. WHEN IT DOES THAT, IT LITERALLY FEELS LIKE THE BOTTOM OF THE CAR IS GOING TO FALL OUT FROM UNDERNEATH. MAYBE PURE COINCIDENCE BUT NONE OF THIS STARTED UNTIL I HAD TAKEN THE VEHICLE IN FOR RECALL NOTIFICATIONS. I CONTACTED THE DEALER WHEN IT HAPPENED AND THEY SAID NOTHING THEY DID WOULD HAVE CAUSED ANY OF THIS TO HAPPEN. AND OF COURSE, WHEN YOU TAKE IT TO HAVE SOMEONE LOOK AT IT, IT NEVER RUNS "OTHER THAN NORMAL". THE VEHICLE IS ONLY GOING ON ALMOST 5 YRS OLD, AND HAS 68,530 MILES.
MADE A LEFT TURN WHILE DRIVING UNDER NORMAL CONDITION (ENTER THE TURN FROM A COMPLETE STOP AND ACCELERATING TO ABOUT 15 MPH). A LOUD BANG WAS HEARD IN THE REAR OF THE VEHICLE, WHILE IN THE TURN, FOLLOWED BY A BRIEF VIBRATION. I MADE AN IMMEDIATE RIGHT TURN ON TO A NEARBY SIDE STREET AND FELT THE VIBRATION AGAIN, BUT NO NOISE WAS HEARD. THE VEHICLE WAS PARKED IN A SAFE LOCATION A FEW HUNDRED FEET FROM WHERE THE INITIAL NOISE WAS HEARD. UPON LOOKING AT AND THEN UNDER THE REAR OF THE VEHICLE A BLACKISH/GRAY FLUID WAS LEAKING FROM THE AREA OF THE REAR DIFFERENTIAL. ROADSIDE ASSISTANCE WAS CALLED AND A TOW TRUCK RESPONDED WITHIN AN HOUR. THE VEHICLE WAS TOWED TO A NEAR BY HYUNDAI DEALERSHIP FOR INSPECTION AND REPAIR. THE DAY AFTER THE INCIDENT A SERVICE MANAGER FROM THE DEALERSHIP CALLED ME AND REPORTED THAT THE HOUSING FOR THE REAR DIFFERENTIAL CRACKED. THE DIFFERENTIAL WILL BE REPLACED AND COVERED UNDER WARRANTY.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE HOOD FLEW OPEN WITHOUT WARNING AND CRACKED THE FRONT WINDSHIELD. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF OF THE ROAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V358000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED FIESTA HYUNDAI AT (505) 428-7100 (LOCATED AT 1955 ST MICHAEL'S DR, SANTA FE, NM 87507) WHERE IT WAS CONFIRMED THAT THE PARTS SHOULD BE AVAILABLE IN A MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 10493675. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 74 MPH, THE ENGINE BEGAN TO OVERHEAT AND THE TEMPERATURE GAUGE INCREASED STEADILY TOWARDS TO 'H' ZONE, WHICH INDICATED THAT THE ENGINE WAS BECOMING INCREASINGLY HOT. THE CONTACT PULLED OVER TO THE RIGHT SIDE OF THE ROAD AND TURNED OFF THE AIR CONDITIONING TO REPLENISH THE COOLANT SYSTEM. AUTONATION HYUNDAI IN COLUMBUS, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A PROCESS OF ELIMINATION WOULD HAVE TO OCCUR IN TERMS OF REPLACEMENT PARTS TO DETERMINE A POTENTIALLY SUCCESSFUL REPAIR OF THE CONDITION. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER STATED THAT THE VEHICLE DID NOT EXHIBIT THE SYMPTOMS OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 104-81-699. THE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 30 MPH, THE VEHICLE JOLTED AND THE RPMS DECREASED TO 5 MPH WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE FAILURE CAUSED ANOTHER VEHICLE TO SLIGHTLY BUMP THE CONTACT'S VEHICLE BECAUSE THE SPEED INDEPENDENTLY DECREASED TO 20 MPH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER (HYUNDAI OF PETALUMA 1230 AUTO CENTER DR, PETALUMA, CA, 94952) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO POOR MAINTENANCE. THE ENGINE WAS REPAIRED AND PAID FOR BY THE CONTACT. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2017. THE CONTACT SOUGHT REIMBURSEMENT FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
THERE ARE TWO SEPARATE INCIDENTS WHERE I EXPERIENCED COMPLETE ENGINE FAILURE IN MY SANTE FE SPORT 2.0T. INVOICE NUMBER ' 359131 FIRST OCCURRED AT 47,031 MILES. ON FEBRUARY 16, 2017 I WAS DRIVING MY VEHICLE WITH MY SON ON THE FREEWAY WHEN THE CHECK ENGINE LIGHT APPEARED AND MY VEHICLE BEGAN JERKING AND MAKING A LOUD CLICKING TAPPING SOUND SLOWING ME DOWN ALMOST IMMEDIATELY. I LOST POWER IN MY STEERING, VEHICLE WAS HARD TO MANEUVER. HYUNDAI ATTEMPTED TO REPAIR THE PROBLEM RETURNED MY VEHICLE AND CHARGED ME PARTIALLY FOR REPAIR. MADE CONTACT WITH THEM ABOUT REPAIR BEING A MISDIAGNOSIS AS THEY FIRST BLAMED THE INCIDENT ON AIR FILTER, SERPENTINE BELT, SPARK PLUGS, FUEL INJECTOR CLEANING, THEY REPLACED MY FUEL PUMP AND ENGINE BLOCK AT NO COST BUT CHARGED ME THE OTHER ITEMS. WORK ORDER NUMBER 201868 THE SECOND INCIDENT OCCURRED AT 50,897 MILES ON JULY 14, 2017 I WAS TRAVELING ACROSS STATES FROM EL PASO, TEXAS TO COLORADO SPRINGS, COLORADO WITH MY 5 YR OLD SON AND MY HUSBAND. WE WERE TRAVELING NORTH ON HIGHWAY I-25 WHEN OUR VEHICLE BEGAN TO LOSE POWER AND STARTING MAKING THE LOUD VIBRATIONS AND TAPPING SOUNDS LIKE IT HAD DONE THE FIRST TIME ABOUT 3,000 MILES AGO WHEN I HAD THE ENGINE REPLACED. WE WERE OVER TAKING A SEMI TRUCK ON THE ROAD WHEN THIS HAPPENED WE WERE BARELY ABLE TO RECOVER OUR LANE AND PULL OFF TO THE SIDE OF THE ROAD AS WE SLOWED DOWN ALMOST IMMEDIATELY THE SEMI WAS ABLE TO BRAKE AND AVOID REAR ENDING US. WE WERE STRANDED IN THE MIDDLE OF NOWHERE ABOUT AN HOUR AWAY FRO
ENGINE BEGAN IDLING ROUGH, ENGINE LIGHT CAME ON ON THURSDAY, JUNE 22, 2017. FRIDAY AND SATURDAY, JUNE 23 AND 24, 2017, ENGINE CONTINUED TO DRIVE ROUGH (CHUGGING). SATURDAY, JUNE 24, 2017 AT 12:15PM, WHILE ON THE HIGHWAY-. DRIVING STRAIGHT ON A COUNTRY ROAD, ATTEMPTING TO ACCELERATE UP A HILL, THE RPMS INCREASED BUT WITH NO MOVEMENT IN SPEED, THEN IN THE MIDDLE OF NOWHERE-THE ENGINE LOST ALL POWER. HAD TO PULL OFF THE ROAD. AT 2:20PM, PLACED A CALL FOR ROADSIDE ASSISTANCE TO GET VEHICLE TOWED.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART WHEN PROMPTED. THE VEHICLE WAS TOWED TO TUSTIN HYUNDAI MOTORS OF TUSTIN, CALIFORNIA WHERE THE ENGINE WAS REPLACED WITH A RE-MANUFACTURED ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE FAILURE WAS DIRECTLY RELATED TO THE RECALL. FURTHERMORE, THE CONTACT STATED THAT THERE WAS AN OIL FLOW RESTRICTION, WHICH CAUSED HIGH OIL CONSUMPTION, DUE TO THE PREMATURE BEARING WEAR WITHIN THE ENGINE. AFTER THE INITIAL REPAIR, THE CONTACT HEARD A CLACKING NOISE COMING FROM THE ENGINE ON MORE THAN ONE OCCASION DUE TO A LACK OF OIL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE RE-MANUFACTURED ENGINE WOULD HAVE TO FAIL COMPLETELY BEFORE AUTHORIZATION OF A NEW ENGINE WOULD BE APPROVED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (JOE HOLLAND HYUNDAI LOCATED AT 150 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303; (304) 744-1561) WHERE IT REMAINED FOR 25 DAYS. THE DEALER WAS CONTACTED AT 304-720-9510 TO SEE IF THE VEHICLE WAS REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE FORMS FOR THE RECALLS WERE SENT YESTERDAY BY THE REPAIR DEPARTMENT AND THAT IT WOULD TAKE APPROXIMATELY 4 TO 5 MORE WEEKS TO GET THE VEHICLE REPAIRED. THE HYUNDAI MANUFACTURER WAS CONTACTED AT 855-371-9460 AND PROVIDED CASE NUMBER: 1030122228. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, THE VEHICLE EXPERIENCED A JERKING MOTION AND THE CHECK ENGINE INDICATOR ILLUMINATED PERIODICALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MAJOR HYUNDAI 1534 N. 9TH STREET, STROUDSBURG, PA 18360), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THE REMEDY WAS NOT AVAILABLE AND COULD NOT PROVIDE A TIME FRAME. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
ON DEC 18TH DRIVING ON A COUNTY ROAD OUTSIDE OF GUNNISON, CO MY 2013 HYUNDAI SANTA FE SPORT WAS IN MOTION AND A CLICKING NOISE BEGAN IN ENGINE. AFTER ~1 HR AND AFTER CHECKING FLUID LEVELS A LOUD POP IN THE ENGINE CAUSED IT TO CEASE FUNCTIONING WHILE IN MOTION (~45-55 MPH) LEAVING MY STRANDED IN DANGEROUSLY COLD TEMPERATURES THAT NIGHT. I WAS FORCED TO HAVE THE VEHICLE TOWED TO DEALERSHIP WHERE, WITH NO LOANER CARS AND A 6 WEEK WAIT ON A NEW ENGINE, WAS FORCED TO PURCHASE ANOTHER VEHICLE FROM HYUNDAI WITH NO EXPLANATION OF WHAT HAPPENED TO THE ENGINE. A FEW WEEKS AGO I RECEIVED A NOTICE FROM HYUNDAI CORPORATE STATING THERE IS A KNOWN PROBLEM AND A SAFETY RECALL (NHTSA CAMPAIGN NUMBER: 17V-226). IT IS CLEAR THAT HYUNDAI KNEW OF THIS PROBLEM AND NOT ONLY DID NOT REIMBURSE ANY EXPENSES RELATED TO THE ENGINE ISSUE AND PUT ME IN A SITUATION REQUIRING ME TO PURCHASE ANOTHER VEHICLE FROM THEM.
MY CAR IS STATING TO SHOW SIGNS OF LOSS OF POWER AND HESITATION AS NOTED AS SOME OF THE AFFECTS FROM THIS RECALL. I DID NOTICE THIS SAME TYPE OF ACTIONS BACK IN SEPTEMBER, AND MY CHECK ENGINE LIGHT CAME ON AND MY CAR COMPLETELY DIED ON ME AND WAS JERKING AND HESITANT WHEN IT WOULD RUN. I TOOK IT IN FOR REPAIR TO PHIL LONG HYUNDAI OF MOTOR CITY AND PAID $624.03 FOR REPAIRS, AND NOT THE SAME ACTIONS ARE OCCURRING. I WOULD LIKE ACTION TO BE TAKEN PRIOR TO A COMPLETE STALL AND WOULD LIKE TO REQUEST TO BE REIMBURSED FOR THE $624.03 I PAID OUT BACK IN SEPTEMBER 2016 FOR REPAIRS.
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TAMIAMI HYUNDAI LOCATED AT 6780 AIRPORT PULLING RD N, NAPLES, FL 34109; (239) 417-1222) CONFIRMED THAT THE TESTING OF PARTS WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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