Page 3 of 5 · complaints 101–150 of 201

2013 Hyundai Santa FE Sport complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Aug 19, 2022114,964 milesTX

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that fuel was leaking from the fuel line. The contact also stated that the vehicle hesitated at start-up due to the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the failure and informed the contact that his vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 114,964.

Engine
Filed Aug 18, 202298,000 milesVA

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving approximately 55 MPH, the vehicle started stalling. The contact pulled over to the side of the road safely. There were no warning lights illuminated. The contact attempted to restart the vehicle; however, the vehicle was unable to be restarted. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with engine failure. The contact stated that the vehicle had a Salvage Title. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

Engine
Filed Jun 21, 202270,000 milesOR

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced and would be covered under warranty; however, the vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 70,000.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Mar 28, 2022150,000 milesSC

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at 70 MPH, the ABS, emergency brake, and other brake warning lights illuminated on the instrument panel. Despite the illumination of the warning lights, the vehicle resumed normal operation. The contact had taken the vehicle to the dealer and was informed that he had to pay out of pocket for the replacement of an unknown vehicle sensor, which the dealer related to the illumination of the warning lights. Recently, the contact stated that an abnormal, high pitched, motor sound would emit from the vehicle upon both turning the vehicle on and off. The contact then stated that upon turning off the vehicle, he heard an explosion as a white colored smoke began to emit from the engine. Upon opening the hood, the contact discovered the ABS pump had exploded. The manufacturer had yet to be notified of the failure. The vehicle remained in the contact's possession and had yet to be serviced or diagnosed. The failure mileage was approximately 150,000.

Engine
Filed Dec 27, 202148,000 milesNJ

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The engine needed to be replaced. The dealer informed the contact that the engine was on backorder. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

Engine
Filed Nov 12, 2021131,000 milesMD

The contact's daughter owns a 2013 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The contact stated that the vehicle required frequent oil top up. The contact's daughter had taken the vehicle to the dealer where she was informed that the engine needed to be taken apart to determine the cause of the failure. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. He was then referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 131,000.

Engine
Filed Jul 16, 2021100,000 milesGA

The contact owns a 2013 Hyundai Santa Fe Sport. The contact noticed after having an oil change, there was no oil in the engine several days later. The vehicle was taken back to an independent mechanic where the oil change was provided, and more oil was added. The contact noticed that several days later there was no oil in the engine. The vehicle was taken to the dealer where it was diagnosed that the engine was consuming an excessive amount of engine oil and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Service Brakes, Hydraulic
Filed May 14, 2021DC

THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V303000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY SUITE A, BOWIE, MD 20716, (301)390-0880) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Jan 11, 2021WA

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BRAKE FLUID LEAK SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Service Brakes, Hydraulic
Filed Dec 30, 202068,800 milesID

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKES ACTIVATED INDEPENDENT OF DRIVER INPUT WITHOUT WARNING, AND THE TIRES LOCKED UP. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AFTER THE FAILURE. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE BACK CAUTIOUSLY TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO BRONCO MOTORS HYUNDAI (9250 W FAIRVIEW AVE, BOISE, ID 83704) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE BRAKES WERE REPLACED INSTEAD HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,800.

Service Brakes, Hydraulic
Filed Nov 6, 2020CO

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Dec 4, 201923,000 milesNY

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 50 MPH, THE VEHICLE JERKED, LOST POWER, AND ACCELERATED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED OFF THE VEHICLE, AND WAITED FOR A FEW MINUTES. THE VEHICLE WAS RESTARTED AND FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO HYUNDAI OF LONG ISLAND CITY (34-54 44TH ST, LONG ISLAND CITY, NY, (718) 819-6160) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS UNKNOWN.

Engine
Filed Nov 29, 2019127,000 milesCO

WHILE DRIVING 55 MPH UP A SMALL INCLINE MY VEHICLE SEEMED TO LOSE POWER. SINCE THAT MOMENT THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. I WAS ABLE TO MAKE IT HOME WHILE AT IDLE SPEED. THE DEALERSHIP NOW BELIEVES THE ENGINE HAS FAILED AND WILL KNOW MORE AFTER FULL INVESTIGATION. THE ENGINE WAS REPLACED ON PREVIOUS RECALL AND THE 'NEW' ENGINE IS EXPERIENCING FAILURE REPORTED BEFORE A RECALL WAS EVER ISSUED. SEEMS TO BE A LARGER ISSUE HERE AND THE MANUFACTURER STILL NOT BEING HELD RESPONSIBLE NOR ARE THEY ACCEPTING RESPONSIBILITY. THE REVIEWS ON SIMILAR EXPERIENCES MAKE IT HARD TO BELIEVE THE ISSUE WAS EVER ADDRESSED AND THE MANUFACTURER CONTINUES TO PUT INDIVIDUALS AND FAMILIES LIVES IN DANGER.

Engine
Filed Jul 23, 201982,000 milesME

WAS DRIVING FOR AN HOUR ON THE HIGHWAY AND JUST AFTER I TOOK AN EXIT AND WAS DRIVING ABOUT 60KM/HR MY CAR SHUTDOWN AND I HAD TO COME TO A ROLLING STOP OFF THE SIDE OF THE ROAD, LIGHTS CAME ON THE DASH, AND I WAS UNABLE TO START THE CAR AGAIN. INITIAL THOUGHTS WAS THE ALTERNATOR AS IT WAS A HIT DAY WITH THE A/C FULL ON. THEN I HAD THE VEHICLE TOWED AN HOUR TO A LOCAL SHOP, WHO INFORMED ME THAT THE ENGINE HAD BLOWN UP.

Engine
Filed Jun 26, 2019127,000 milesVA

I WAS DRIVING MY VEHICLE AT RATE OF SPEED OF 75-80 MPH ON THE INTERSTATE IN CONSIDERABLE TRAFFIC. I BEGAN TO REACH SLOWED TRAFFIC AND PRESSED MY BRAKE TO SLOW DOWN, WHEN I DID THE ENGINE COMPLETELY STALLED PUTTING MYSELF AND MY CHILDREN IN GRAVE DANGER AS WE WERE SURROUNDED BY VEHICLES ALSO GOING AT 75-80 MPH. NO WARNING LIGHTS PROCEEDED THIS HAPPENING. I WAS ABLE TO GET MY VEHICLE RESTARTED AND OFF THE HIGHWAY, STILL NO ALERT LIGHTS APPEARED. I CHECKED ALL BELTS, HOSES, FLUIDS AND NOTHING APPEARED WRONG. AT A LATER STOP, 316 MILES FROM THE INITIAL INCIDENT, TO REFUEL, THE ENGINE BEGAN CLICKING AS I PULLED OFF FROM THE FUELING STATION. I STOPPED AGAIN AND CHECKED ALL COMPONENTS AND FLUIDS, WHICH ALL CHECKED OUT OK. I TRIED TO REENTER THE HIGHWAY IN HOPES OF GETTING CLOSER TO HOME WHEN THE ENGINE AGAIN STALLED. I PULLED OFF THE HIGHWAY AND GOT A HOTEL ROOM AND CALLED HYUNDAI TO STATE THIS WAS THE PROBLEM STATED IN THEIR RECALL. THEY HAVE BEEN VERY RESISTANT TO HELP, EVEN REFUSING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THEY ARE ALSO REFUSING ANY REIMBURSEMENTS WITHOUT SIGNING A RELEASE OF LIABILITY WAIVER THAT STATES I "RELEASE HMA FROM ANY LIABILITY WITH RESPECT TO ANY CLAIM THAT HMA FAILED TO CONFORM THE VEHICLE TO WARRANTY IN CONNECTION WITH YOUR CONCERNS AND THE VEHICLE'S REPAIR HISTORY TO DATE. YOU ALSO ACKNOWLEDGE THAT ANY SUCH CONCERNS HAVE BEEN RESOLVED AS OF THE DATE OF SIGNING THIS LETTER." TO DATE, NOTHING HAS BEEN DONE OTHER THAN THE DEALERSHIP LOOKING AT THE

Seats
Filed May 21, 201948,000 milesPA

TAMARA RECALL. - THE FRAME ON THE DRIVERS SEAT HAS CRACKED AND IS COMING APART, MAKING ALL EQUIPMENT ON THE SEAT TO COME APART. UNKNOWN WHEN IT ACTUALLY HAPPENED NOTICED ONE DAY WHEN I GOT OUT OF THE CAR

Engine
Filed May 15, 2019108,500 milesFL

ENGINE MALFUNCTIONED AND SEIZED WHILE IN MOTION WITHOUT WARNING ON A CITY STREET. THETA II STYLE ENGINE THAT HYUNDAI HAS DETERMINED HAS TO BE REPLACED. THERE NEEDS TO BE A RECALL FOR ALL HYUNDAI'S AND KIAS WITH THIS ENGINE.

Electrical SystemFire
Filed May 9, 201972,400 milesAZ

WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE STARTED TO LOOSE POWER, STARTED HAVING A VIBRATION AND COULD SEE SMOKE IN THE REAR VIEW MIRROR. I PULLED OVER AND THE ENGINE HAD CAUGHT FIRE. WITHIN MINUTES, THE WHOLE VEHICLE BURST INTO FLAMES.

Fuel/Propulsion System
Filed May 6, 201959,800 milesNJ

OBD FUEL SYSTEM SENSOR HAS FAILED NJ INSPECTION 4 TIMES SINCE MARCH 2019.

Engine
Filed Apr 29, 201976,500 milesIA

THIS CAR WAS INCLUDED IN THE RECALL OF OVER 1.5 MILLION HYUJDAI AND KIA VEHICLES DUE TO A FACTORY DEFECT THAT CAN LEAD TO PREMATURE ENGINE FAILURE. THIS CAR BROKE DOWN ON APRIL 28TH, 2019. I AM HAVING IT TOWED TO THE HYUNDAI DEALERSHIP FOR DIAGNOSIS. THE "WHAT TO LOOK FOR" SECTION ON HYUNDAI'S WEBSITES LISTS A NUMBER OF SYMPTOMS OF THIS RECALL ISSUE AND WHAT I EXPERIENCED WHEN MY CAR LEFT ME STRANDED ALONG THE HIGHWAY IS EXACTLY WHAT IS DESCRIBED ON THE HYUNDAI WEBSITE. THE ENGINE ALSO SHUTDOWN GOING 65MPH ON THE HIGHWAY.I WANTED TO BRING THIS TO YOUR ATTENTION SINCE THE NHTSA WAS INSTRUMENTAL IN ORDERING THIS RECALL. THANK YOU VERY MUCH.

EngineFire
Filed Apr 27, 2019106,000 milesWI

WE WERE DRIVING IN AN INTERSTATE WHEN THE GAS PEDAL STOPPED WORKING AND WE WEREN'T ABLE TO GO FASTER THAN 65MPH. A FEW MINUTES LATER, WE HEARD NOISE FROM THE ENGINE AND OTHER DRIVERS WERE SIGNALING US TO MOVE TO THE SHOULDER. WE FOUND OUT OUR CAR STARTED ON FIRE. ACCORDING TO THE TOW TRUCK MECHANIC, THE ENGINE BLEW A ROD.

Engine
Filed Apr 15, 2019124,000 milesNE

A RECALL WAS ISSUED FOR THIS MAKE AND MODEL FOR DEBRIS FROM THE MANUFACTURING OPERATION THAT REMAINED IN THE ENGINE. THE ENGINE DISPLAYED THE SYMPTOMS OF THIS ISSUE THROUGH A METALLIC KNOCKING NOISE WHICH INCREASED AS THE RPM INCREASED. THE HYUNDAI DEALERSHIP IN LINCOLN NEBRASKA REVIEWED THE VEHICLE AND SUBSEQUENTLY RELEASED THE CAR BACK TO ME. PRIOR TO THIS RECALL WORK AT SID DILLON, THE VEHICLE DID NOT CONSUME OIL. AFTER THE RECALL WORK THE VEHICLE IMMEDIATELY STARTED TO CONSUME OIL AT THE RATE OF ONE QUART EVERY 500 TO 600 MILES . THE SIS DILLION DEALERSHIP IN CONJUNCTION WITH HYUNDAI REFUSES TO ADDRESS THIS ISSUE. ADDITIONALLY, THE KNOCKING NOISE FROM THE ENGINE CONTINUES TO CONCERN ME RELATIVE TO THE ENGINE LOCKING UP AND CREATING A STALL CONDITION WHILE STILL IN MOTION.

Engine
Filed Mar 21, 201997,000 milesVA

HUSBAND WAS DRIVING MY SANTA FE SPORT 2013 ON THE HIGHWAY WHEN THE CAR JUST DIED, 97,000 MILES ON THE CAR, NO WARNING AT ALL. NO ENGINE LIGHTS OR ANYTHING. TOOK TO A MECHANIC, SAID THE ENGINE SEIZED AND WILL NEED TO BE REPLACED. ALSO SAID THERE WAS NO OIL IN THE VEHICLE, EVEN THOUGH IT WAS NOT DUE FOR AN OIL CHANGE YET. HE SAID THEY COULDN'T FIND A REASON FOR THERE TO BE NO OIL, PROPER MAINTENANCE HAS BEEN COMPLETED ON THIS VEHICLE. HAD IT TOWED TO THE DEALERSHIP, WAITING TO SEE IF IT IS UNDER WARRANTY, BUT I AM SURE THEY WILL TRY TO FIND A REASON NOT TO PAY TO HAVE IT FIXED. SECOND PROBLEM WITH THIS CAR IN THE LAST 3 MONTHS. THE FUEL PUMP WENT OUT LESS THAN THREE MONTHS AGO AND HAD TO BE REPLACED. WILL NOT BUY HYUNDAI AGAIN.

Engine
Filed Mar 19, 201953,000 milesFL

DRIVING CAR ON INTERSTATE AND ENGINE BLEW UP WHILE DRIVING. THE CAR STEERING WHEEL LOCKED UP AND WAS ABLE TO VEER OFF THE INTERSTATE. HAD TO BE TOWED TO A LOCAL DEALERSHIP (CAR WAS ONLY 2 YEARS OLD.) WE HAD MULTIPLE PROBLEMS PRIOR TO THAT. I BOUGHT THE CAR BRAND NEW AND AS SOON AS I DROVE OFF THE LOT, WE HAD ISSUES. THERE WERE ELECTRICAL PROBLEMS. THE BATTERY HAD TO BE REPLACED. THE VEHICLE LEFT ME STRANDED AT PLACES BECAUSE THE GEAR SHIFTER WOULD NOT COME OUT OF PARK. THERE WAS AN INTERNAL FAILURE TO SHIFT LOCK SO THEY REPLACED IT. I WOULD TURN THE CAR OFF AT TIMES AND MY RADIO WOULD CONTINUE TO PLAY. IT WOULDN'T TURN OFF. THE CAR HAS BEEN IN THE SHOP OVER 20 TIMES SINCE I BOUGHT IT BRAND NEW. WASNT CONSIDERED A LEMON BECAUSE THE HYUNDAI TECHNICIAN DIDN'T LABEL IT CORRECTLY ON THE 3RD TIME IN A YEAR. FINALLY GOT RID OF THE CAR. THEY ENDED UP REPLACING THE ENGINE AND IM SURE THEY PUT IT BACK ON A LOT WHICH THAT CAR WAS UNSAFE.

Engine
Filed Mar 1, 201987,000 milesNM

MY WIFE AND I BOUGHT A USED 2013 SANTA FE SPORT LAST SUMMER WITH AROUND 79,000 MILES ON IT. BEFORE WE BOUGHT THE CAR, WE SEARCHED FOR RECALLS AND FOUND THAT CERTAIN 2013-2014 HYUNDAI AND KIA MODELS WERE AFFECTED BY ENGINE SEIZURE DUE TO IMPROPER MACHINING. THIS BEING SAID, THE VEHICLE WE BOUGHT WAS SUPPOSEDLY OUT OF THE VIN RANGE OF AFFECTED VEHICLES. WELL GUESS WHAT?!! LESS THAN A YEAR AFTER BUYING THIS VEHICLE, THE ENGINE SEIZED WITH MY WIFE DRIVING UP A HILL ON A BUSY HIGHWAY. THERE IS ABSOLUTELY NO EXCUSE FOR A CAR THAT HAS BEEN METICULOUSLY MAINTAINED TO HAVE CATASTROPHIC ENGINE FAILURE WITH LESS THAN 100K MILES ON IT. THIS NEEDS TO BE LOOKED INTO! ENGINE FAILURE OBVIOUSLY EXTENDS TO WIDER RANGE OF VEHICLES THAN THE RECALL COVERS. WE ARE SOME VERY UNHAPPY CUSTOMERS. PLEASE LOOK INTO THIS.

Engine
Filed Feb 20, 201980,000 milesCA

SO I LIVE IN SUNNY CA. I HAVE A 2013 SANTA FE SPORT 2.0T. THE ECU RELASH RECALL WAS DONE THREE WEEKS AGO AND TO BE HONEST THE CAR DROVE GREAT BEFORE IT WAS DONE. FLASH FORWARD TO FEB 18, 2019. I WAS RETURNING FROM A VACATION AND THE ECU RECALL KICKED IN. THE SPEED OF THE VEHICLE DROPPED TO 60MPH. THIS WOULDVE BEEN OK IN A 55 MPH AREA BUT ALL VEHICLES AROUND ME WERE TRAVELING AROUND 75MPH OR MORE. THIS BECAME A SCARY SCENARIO AS I HAD TO MANEUVER AROUND TWO BIG RIGS AND CARS TO GET OFF THE FREEWAY. JUST SO YOU KNOW THE ACCLERATER DIDNT WORK ONLY THE BREAKS. I HAD MY WIFE AND KID IN THE CAR. THIS WAS TERRIFYING. ONCE I PULLED OFF THE ROAD I HEARD METAL ON METAL CLUNKING SOUNDS. I HAD TO GET TOWED 56 MILES TO A HYUNDAI DEALERSHIP. TWO DAYS LATER HYUNDAI CALLED ME...THE ENGINE WAS BLOWN. FULL ENGINE REPLACEMENT CURRENTLY UNDER WAY. I JUST WANTED TO SHARE MY SCARY STORY.

Service Brakes
Filed Feb 15, 201989,000 milesUT

RESET BRAKE LIGHT ASSEMBLY SHORTS OUT EVERY YEAR. THIS HAS BEEN AN ON GOING ISSUE SINCE I HAVE OWNED THE CAR AND THE DEALER ALWAYS SEEMS TO BE RELUCTANT TO REPAIR IT. THIS NEEDS A RECALL URGENTLET!

Unknown or Other
Filed Feb 13, 201971,000 milesIN

THE CAMERA BACKUP STOPPED WORKING. I'VE SEEN ON YOUTUBE THAT THESE CAMERAS WERE POORLY MADE. IT'S VERY DIFFICULT TO SEE WHEN BACKING UP. I'VE CHECK WITH HYUNDAI THEY ARE VERY EXPENSIVE TO REPLACE.

Engine
Filed Feb 10, 201940,000 milesMN

WHILE DRIVING STRAIGHT DOWN A BUSY CITY STREET AT ABOUT 35 MPH, THE ENGINE STOPPED AND THE CAR SHUT OFF WITHOUT WARNING. I WAS NEARLY HIT BY A PASSING CAR WHEN I STEPPED OUT OF THE VEHICLE. IT WOULD NOT START AGAIN. I WAS TOWED TO THE LOCAL HYUNDAI DEALER WHO SAID THE ENGINE NEEDED TO BE REPLACED. THEY ALSO SAID IT IS STILL UNDER WARRANTY WITH JUST 40,000 MILES, BUT THAT HYUNDAI MAY NOT COVER THE REPLACEMENT/REPAIR. THE AUTHORIZED DEALER WAS REQUIRED TO SEND A DETAILED DESCRIPTION AND PHOTOGRAPHS TO HYUNDAI FOR THEM TO DETERMINE IF THEY WOULD HONOR THE WARRANTY OR NOT. I DID RECEIVE AN ENGINE RECALL NOTICE AND HAD IT INSPECTED. I'M BAFFLED AS TO WHY HYUNDAI MAY NOT PAY FOR IT.

EngineFire
Filed Feb 7, 2019AZ

TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD POPPING NOISE SUDDENLY OCCURRED AND SMOKE WAS SEEN COMING FROM THE HOOD OF THE VEHICLE. AFTER LIFTING THE HOOD, FLAMES WERE SEEN COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. DRIVE TIME (400 NORTH ARIZONA AVE, CHANDLER, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Visibility/Wiper
Filed Feb 6, 201950,000 milesNY

MY 2013 HYUNDAI SANTA FE SPORT HAS A PANORAMIC SUNROOF THAT EXPLODED ON OCTOBER 9TH 2018 WHILE I WAS DRIVING (PICTURES ATTACHED). I HAD JUST LEFT WORK LESS THAN ONE MINUTE DOWN THE ROAD WHEN I HEARD CRACKLING NOISE FOLLOWED BY A LOUD EXPLOSION AND THEN SOUNDS OF A LOT OF CHATTERING HITTING THE SHADE, FOLLOWED BY WIND AND OUTSIDE NOISE (LIKE I OPENED A WINDOW). WHEN IT WAS SAFE TO PULL OVER TO CHECK WHAT HAD HAPPENED. I FOUND THE FRONT GLASS OF THE SUNROOF EXPLODED UP AND OUT! I HAD THE SHADE CLOSED SO THE GLASS DIDN'T GET IN THE VEHICLE. I IMMEDIATELY TOOK PICTURES AND CALLED THE DEALERSHIP I BOUGHT THE VEHICLE THAT WAS ABLE TO TAKE THE VEHICLE IN LATER THAT SAME DAY AND WOULD HAVE TO LEAVE IT OVERNIGHT. I RECEIVED A CALL FROM THEIR SERVICE DEPT. THE NEXT DAY TELLING ME THAT HYUNDAI WOULD NOT COVER THE SUNROOF! I HAD NEVER HEARD OF THIS HAPPENING TO A PANORAMIC ROOF BEFORE. SO, I DID SOME RESEARCH ONLINE TO FIND THIS HAS HAPPENED NUMEROUS TIMES AND HYUNDAI KNOWS OF THE ISSUE. IF THIS IS A KNOWN ISSUE, I DO NOT UNDERSTAND WHY HYUNDAI WOULD NOT COVER THE REPAIR? WHY THERE IS NOT A RECALL OR WARNING THAT THIS CAN HAPPEN?

Engine
Filed Feb 2, 201994,324 milesFL

EXITED INTERSTATE AND SINCE IT WAS A COOL EVENING, I TURNED THE A/C OFF AND PUT WINDOW DOWN. WHEN ACCELERATING FROM THE LIGHT AT THE HIGHWAY INTERCHANGE, HEARD A LOUD KNOCKING SOUND COMING FROM UNDER THE HOOD. PULLED INTO PARKING LOT AND OPENED HOOD. KNOCKING BECAME VERY LOUD UNDER ACCELERATION AND DECELERATION. HAVING VEHICLE TAKEN TO DEALER ASAP.

Engine
Filed Jan 22, 2019130,000 milesMD

ACCELERATING FROM 0 TO 50 MILES PER HOUR ONTO ROUTE 50 ( MAJOR HIGHWAY), GOING WEST BOUND, THE CARD SHUT OFF COMPLETELY. THE VEHICLE WAS IN MOTION, PRESSURE WAS APPLIED TO THE ACCELERATOR AND THE CAR SHUT OFF. I HAD TO PULL OFF THE ROAD TO SAFELY. I BELIEVE THE ISSUE WAS CAUSED WHEN I TRIED TO ACCELERATE. THE CAR REACTED TO ACCELERATION AND STARTED TO GO, BUT THEN FROZE UP, AND DIED. I CALL A DEALER IN PRESTON, MD AND THEY SAID IF MIGHT BE A RECALL ISSUE. GOT THE CAR TOWED TO THEM FOR ANALYSIS. AFTER SPEAKING WITH THE DEALER TODAY, THE 22ND, THEY SAID IT APPEARS IT IS AN ENGINE REPLACEMENT. THEY ARE REACHING OUT TO HYUNDAI FOR ASSISTANCE.

Engine
Filed Jan 17, 201992,000 milesND

MY HUSBAND WAS DRIVING AND CAR SHUT OFF ON HIM, WHILE IN MOTION, AND WASNT ABLE TO BE RESTARTED. IT HAD TO BE TOWED TO AN AUTO SHOP WHERE THEY TOLD US THE ENGINE NEEDS TO BE REPLACED. NO WARNING LIGHT EVER CAME ON TO INDICATE ENGINE PROBLEMS.

Unknown or Other
Filed Dec 29, 2018117,000 milesVA

ON MULTIPLE OCCASIONS OVER LAST MONTH MY VEHICLE RPM SHOOT WAY UP AND THE ENGINE REVS UP WHEN EXCELLERATING FROM A STOPPED POSITION. COULD BE A STOP LIGHT, TO MAKE A TURN OR FROM BACKING UP AND GOING INTO DRIVE. LASTS ABOUT 15-30 SECONDS. WHEN THIS HAPPENS THE VEHICLE JERKS FORWARD. THERE ARE NO CHECK ENGINE OR ANY OTHER LIGHTS THAT COME ON. I HAVE TAKEN TO TWO SEPARATE SHOPS AND THEY SAY THEY CAN NOT FIND ANYTHING WRONG, ESPECIALLY BECAUSE THE ENGINE LIGHT DOESN'T COME ON. I CARRY SMALL CHILDREN IN MY VEHICLE AND I AM CONCERNED OF OUR SAFETY. I HAVE SEEN MULTIPLE REPORTS OF PEOPLE'S VEHICLES ACCELERATING ON THEIR OWN AND CAUSING CRASHES.

Service Brakes
Filed Dec 12, 201874,500 milesLA

NOTHING HAS HAPPENED YET BUT ABS,ESC,DBC AND PARKING BRAKE LIGHT ALL ON. I HAVE LOOKED THIS UP AND IT SEEMS THIS IS HAPPENING TO MANY OF THESE VEHICLES. I'M JUST WONDERING WHY A RECALL HAS NOT BEEN APPROVED, FOR ALL THESE SYSTEMS ARE SERIOUS SAFETY ISSUES. I'M BRINGING MINE TO THE DEALERSHIP MONDAY BUT WAS TOLD I WOULD MORE THAN LIKELY BE RESPONSIBLE FOR PAYMENT OF THIS PROBLEM.

EngineFire
Filed Nov 25, 201866,000 milesNC

2013 HYUNDAI SANTA FE SPORT CAUGHT FIRE ON 11/20/2018 ON RT81N HARRISBURG, PA. TOWED TO FAULKNER HYUNDAI WHO SAYS IT COULD TAKE UP TO 2 MONTHS FOR A HYUNDAI ENGINEER TO GET OUT TO ASSESS THE PROBLEM. CAN'T UNDERSTAND WHY A KNOWN PROBLEM HAS NOT CREATED A RECALL?? THEY ARE JEOPARDIZING CUSTOMERS LIVES. WE WERE DRIVING WHEN WE HEARD NOISE, PULLED OFF AND SAW SMOKE COMING OUT. MY HUSBAND USED WATER TO PUT IT OUT.

Engine
Filed Nov 16, 2018150,000 milesFL

2013 HYUNDAI SANTA FE IS EATING OVER 1 QUART OF OIL EVERY THOUSAND MILES. CAR HAS 150000 ALL HIGHWAY MILES. PCV WAS REPLACED AND DID NOT REMEDY PROBLEM. CASE WORKER WAS VERY RUDE AND CUT ME OFF AFTER THEY SAID THEY WILL DO NOTHING TO HELP ME OUT. I DRIVE 900 MILE TO TAKE CARE OF ELDERLY FATHER AND NO LONGER TRUST THIS CAR. I STILL OWE MONEY ON IT AND DON'T KNOW WHAT TO DO. I'M SURE THIS IS ONE THAT HAS METAL SHAVINGS IN THE ENGINE.HYUNDAI REFUSED TO EVEN CHECK IT OUT. SHAME ON YOU HYUNDAI!

Service Brakes
Filed Nov 10, 201861,000 milesNC

ABS SENSORS GOING BAD ON THESE MODELS. HAPPEND TODAY WHEN I WAS JUST SITTING WITH SUV RUNNING. GOT A C1209 BAD RIGHT REAR SENSOR, READ UP ON IT AND MORE PEOPLE HAVE HAD MULTIPLE FAILURES WITH THIS. SOME STATED THEY GOT RECALLS DEPENDING ON WHERE THEY LIVE AND OTHERS DIDN'T.

Steering
Filed Nov 8, 201833,000 milesNY

WHEN DRIVING AT SPEEDS ABOVE 45 MPH THE CAR IS UNSTABLE. IT CONSISTENTLY SWERVES TO THE LEFT AND TO THE RIGHT FORCING THE DRIVER TO CONSTANTLY ADJUST THE STEERING. IT DOES NOT MATTER WHAT MODE THE STEERING IS IN. IT DOES IT IN ALL THREE MODES. IT FEELS UNSAFE AND UNSETTLING.

Engine
Filed Nov 6, 201895,833 milesGA

ENGINE WEARS AND SEIZES (17V226000); ENGINE SEIZED GOING ALMOST OVER 85 MPH ON THE I 75 IN ATLANTA.

Electrical SystemFire
Filed Oct 31, 201896,000 milesCA

I WAS DRIVING NORTHBOUND ON A FREEWAY TO PICK UP MY 3 YEAR OLD DAUGHTER. MY CAR ENGINE COMPLETELY DIED/STALLED WHILE DRIVING 65MPH. AS SOON AS I TRIED TO GET INTO THE EMERGENCY LANE, I NOTICED SMOKE COMING FROM THE ENGINE. I GRABBED MY PURSE WHICH WAS ON THE PASSENGER SEAT NEXT TO ME, AND I EXITED THE VEHICLE IMMEDIATELY . AS SOON AS I EXITED THE VEHICLE, THE ENTIRE ENGINE AND FRONT OF MY CAR WAS IN FLAMES. THE FIREMAN ARRIVED ON THE SCENE WITHIN 5-10 MINUTES, BUT BY THE TIME THEY HAD GOTTEN THE FIRE OUT, MY ENTIRE CAR WAS TOTALED. I HAD A RECALL ON MY CAR FOR POSSIBLE ENGINE FAILURE WHILE DRIVING A YEAR AGO, I TOOK MY CAR INTO SACRAMENTO HYUNDAI WHERE THEY TOLD ME THEY HAD FIXED IT, ALONG WITH MULTIPLE OTHER RECALLS ON MY VEHICLE THAT I WAS UNAWARE OF. NOW, A YEAR LATER AFTER HYUNDAI SAID THEY FIXED MY RECALLS, MY CAR STALLED WHILE DRIVING, BUT THIS TIME THE ENTIRE ENGINE CAUGHT FIRE WITH IT, AND THE ENTIRE CAR IS TOTALED. IT WAS THE SCARIEST, MOST TRAUMATIC EXPERIENCE I'VE EVER BEEN THROUGH. IF I DID NOT EXIT THE VEHICLE IMMEDIATELY, I MIGHT NOT HAVE MADE IT OUT SAFELY.

EngineFire
Filed Oct 8, 201881,000 milesMD

ON OCTOBER 7TH 2018 WHILE DRIVING AT HIGHWAY SPEED ON A FOUR LANE HIGHWAY MY HYUNDAI SANTA FE SPORT TURBO BEGAN TO MAKE NOISES IN THE ENGINE (NO WARNING LIGHTS CAME ON) THEN SUDDENLY THERE WAS A POPPING SOUND COMING FROM THE ENGINE COMPARTMENT, THE CHECK ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT OFF. I COASTED TO THE SHOULDER AND FOUND SMOKE COMING OUT FROM UNDER THE HOOD. WHEN I OPENED THE HOOD I FOUND THE WHOLE ENGINE COMPARTMENT FULLY ENGULFED IN FLAMES. THE CAR COMPLETELY BURNED OUT WHILE AWAITING THE FIRE DEPARTMENT.

Engine
Filed Oct 5, 2018127,000 milesVA

I PURCHASED MY VEHICLE BRAND NEW AND HAVE HAD PROBLEMS RANDOMLY WITH THE VEHICLE STALLING OR TURNING OFF WHILE AT A LIGHT OR GOING SLOW. I HAVE TO RESTART VEHICLE AND WHEN I DO IT'S LIKE IT CAN NOT ACCELERATE AND IT VIBRATES OR IS BUMPY. I FEEL AT DANGER NEVER KNOWING WHEN THIS CAN HAPPEN LUCKILY I HAVE NOT BEEN SMASHED INTO YET THANK GOD CONSIDERING I HAVE SMALL CHILDREN. I HAVE BROUGHT THIS CONCERN AND HAVE HAD MY VEHICLE LOOKED AT BY THE HYUNDAI DEALER AND THEY SAY NOTHING IS WRONG. I AM VERY UPSET WITH THE PROBLEM AND HYUNDAI NOT DOING ANYTHING ABOUT IT EXCEPT OFFERING ME A FREE APPRAISAL FOR A TURN IN:-( THIS IS HORRIBLE CUSTOMER SERVICE I WILL NEVER BUY A HYUNDAI AGAIN AND WILL ADVISE FAMILY, FRIENDS AND COWORKERS OF THIS PROBLEM.

Power Train
Filed Oct 3, 201860,000 milesSC

2 WEEKS AGO MY WIFE WAS DRIVING HOME PASSING THRU A NEIGHBORING SUBDIVISION AT AROUND 25-30 MPH. AS SHE WAS TURNING SHE HEARD A LOUD POP FROM THE REAR OF THE VEHICLE. SHE FIRST THOUGHT IS WAS A TIRE BLOWN. AFTER INSPECTING SHE NOTICED FLUID COMING OUT REAR OF VEHICLE. SHE PROMPTLY DROVE THE VEHICLE TO A FRIENDS HOUSE JUST UP THE ROAD WHOM IS A MECHANIC. AFTER INSPECTION HE SENT ME PICTURES OF THE THE REAR DIFFERENTIAL HOUSING AND IT WAS COMPLETELY CRACKED IN HALF. CAR WAS TAKEN FOR REPAIR WHERE WE FOUND OUT THAT THE 10/100K MY POWER TRAIN WARRANTY IS ONLY VALID FOR THE FIRST OWNER. THAT IS A LOAD OF CRAP AND A PATHETIC WAY FOR MANUFACTURERS TO GIVE THESE WARRANTIES OUT WITHOUT HAVING TO COVER THE FULL TERM, AS MOST PEOPLE TRADE EVERY 50-60K MILES, OR LESS. THE 10/100K WARRANTY WAS SOLD ON THE CAR BUT ENDED WITH A NEW OWNER AT 32K ON THE ODOMETER, NOW AT JUST OVER 60K MAJOR FAILURE. THIS SEEMS A LITTLE UNJUST TO ME. NOW LUCKILY WE DID HAVE AN EXTENDED WARRANTY FROM DEALERSHIP WHERE WE PURCHASED THE CAR ( TOYOTA OF GREENVILLE, AWESOME PEOPLE) AND THEY UNLIKE HYUNDAI ARE DOING WHATEVER IT TAKES TO KEEP US HAPPY AND ENSURE OUR VEHICLE GETS FIXED IN A TIMELY MANNER. SO IN SHORT, I WILL NEVER BY ANOTHER HYUNDAI AGAIN AFTER THEIR UNWILLINGNESS TO TAKE THIS GROSS AND POTENTIALLY CATASTROPHIC FAILURE WITH ANY CONCERN OR SERIOUNESS AND HIDE BEHIND SOME CLAUS THAT BASICALLY SAYS THAT THEIR SPOKEN 10YR/100K WARRANTY IS WORTHLESS !!!!

Engine
Filed Oct 3, 201856,000 milesCA

WHILE DRIVING MYSELF AND MY 3 YEAR OLD SON ON THE FREEWAY HEADED TO DROP HIM OFF AT THE SITTER PRIOR TO GOING TO WORK I LET OFF MY GAS WHILE DRIVING A GOOD 65MPH AND MY CAR CONTINUED TO DRIVE WHILE MY FOOT WAS NOT ON THE PEDAL TO ACCELERATE NOT ONLY WAS MY CAR DRIVING ON ITS OWN AS IF IT WERE IN CRUSE CONTROL BUT MY CHECK ENGINE LIGHT WENT AT THE SAME TIME THIS WAS OCCURRING. RIGHT AWAY I THOUGHT IT WAS THE TRANSMISSION (I HAD A 2000 HYUNDAI ELANTRA WITH TRANSMISSION ISSUES PREVIOUSLY) HOWEVER I THEN REMEMBERED THERE WAS A RECALL FROM LAST YEAR REGARDING THE ENGINE WHAT THEY CALLED ?ENGINE SEIZURES? IN WHICH HYUNDAI DID NOT HAVE A ?REMEDY? FOR AT THAT TIME (REFERENCE#: 10312381 DATED 6/9/17) WAS MY INITIAL CASE TO HYUNDAI SO I?VE NOW CONTACTED THE MANUFACTURER AGAIN THIS MORNING (REF# 11650656 10/3/2108) AND I?VE SCHEDULED AN APPOINTMENT WITH HYUNDAI SERVICE DEPARTMENT @ 8:45AM TRACY CA FOR 10/4/2018 FOR THEM TO HOPEFULLY HAVE A ?REMEDY? THAT COULD POTENTIALLY SAVE LIVES. MY CAR HAS 56K MILES AND MY WARRANTY IS UP AT 60K MILES. I AM FEARFUL FOR OTHERS AS WELL AS PARENT AND CONCERNED FINANCIALLY FOR WHAT?S TO POSSIBLY COME IF I DON?T RECIEVE THE ADEQUATE ASSISTANCE. PLEASE HELP -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Electrical SystemFire
Filed Oct 2, 201894,000 milesCO

ON JULY 26, 2018 VEHICLE LOST ALL POWER AND ENGINE BEGAN SMOKING AND EMITTING FLAMES. CAR WAS IN MOTION AT APPROXIMATELY 70 MPS IN THE MIDDLE OF A TUNNEL ON COLORADO INTERSTATE 70 WITH NO PULL OFF SPACE. CARS BEHIND REPORTED FLAMES FROM UNDER THE VEHICLE. WE WERE ABLE TO EXIT WITHOUT BEING HARMED BUT INHALED HORRIBLE SMELLING FUMES. FIRE DEPARTMENT PERSONNEL DISCONNECT THE BATTERY TO KEEP THE ENGINE FROM CONTINUING TO FLAME AND SMOKE. TOWED OFF INTERSTATE TO SAFE AREA WHERE THEY CONTINUED TO MONITOR VEHICLE FOR CONTINUING SMOKING AND FLAMING.

Electrical SystemFire
Filed Oct 1, 2018115,000 milesUT

TO WHOM IT MAY CONCERN, TWO WEEKS AGO MY 2013 HYUNDAI SANTAFE SPORT TURBO (WHICH I PURCHASED NEW IN 2013) EXPERIENCED AN ENGINE STALL AS I WAS DRIVING ON THE FREEWAY. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN EXPERIENCED AN ENGINE FIRE THAT HAS CAUSED EXTENSIVE DAMAGE. THE FIRE WAS EXTINGUISHED AS QUICKLY AS POSSIBLE, BUT NOT BEFORE EXTENSIVE DAMAGE HAD BEEN CAUSED. I HAD MY CAR TOWED TO MY LOCAL AUTO SHOP AND THEY HAVE QUOTED THE DAMAGE IN EXCESS OF $2,000 AND INDICATED THAT THEY BELIEVED THE FIRE WAS DUE TO A SHORT IN THE ELECTRICAL SYSTEM. UPON DOING SOME QUICK RESEARCH ON THE INTERNET, IT SEEMS THAT MY EXPERIENCE IS NOT UNCOMMON. I SEE THAT AN OFFICIAL INVESTIGATION WAS OPENED IN JULY 2018, YET THERE HAS NOT BEEN A RECALL YET. IF A RECALL HAD BEEN ISSUED, I WOULD NOT HAVE EXPERIENCED THIS LOSS. PLEASE LET ME KNOW WHAT COURSE OF ACTION I SHOULD BE TAKING. THANK YOU FOR YOUR ASSISTANCE.

Engine
Filed Sep 25, 201890,600 milesTX

GOING APPROXIMATELY 70 MILES AN HOUR ON THE HIGHWAY AND THE CAR JUST SHUTS DOWN. AFTER COASTING TO THE SIDE OF THE ROAD I TRIED TO RESTART THE CAR TO WHICH IT TURNED OVER BUT WAS KNOCKING SO I IMMEDIATELY SHUT DOWN THE CAR AND CALLED A TOWING COMPANY BUT I WAS 300 MILES AWAY FROM HOME ON THE HIGHWAY WHEN THE INCIDENT OCCURED. AFTER GETTING THE VEHICLE HOME AND TAKING IT TO THE HYUNDAI DEALERSHIP I WAS TOLD THAT IT FIT THE CRITERIA OF A RECALL 17V226000 NHTSA HOWEVER IF THERE WAS ANY SIGN OF SLUDGE IN THE MOTOR DURING INSPECTION THEY WOULD NOT REPLACE OR FIX THE ISSUE. I WAS ALSO TOLD THE ONLY FIX THEY OFFERED FOR THE RECALL WAS TO CHANGE THE OIL AND FILTERS IF THE CAR WASNT EXPERIENCING THE KNOCKING NOISE. I JUST HAD MY CAR OIL CHANGED AND FILTER CHANGED 2 MONTHS BEFORE THE INCIDENT AND HAVE TRAVELED LESS THAN 1500 MILES. THE CAR CURRENTLY HAS 90600K MILES.

Engine
Filed Sep 20, 201875,500 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE COMPARTMENT AND THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO WESTSIDE HYUNDAI (904-384-0050, LOCATED AT 1672 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED; HOWEVER, THE TECHNICIAN WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,500.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Santa FE Sport → · Every Santa FE Sport year → · How the figures are calculated →