Just started stalling , internal engine damage
2013 Hyundai Santa FE Sport complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at various speeds, the vehicle was jerking abnormally. Additionally, the contact stated that while accelerating from a complete stop, the vehicle responded after several attempts and was significantly sluggish while responding. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine was replaced under an unknown recall; however, the contact stated that the vehicle had stalled several times while driving. The contact was able to pull to the side of the road. The vehicle was able to restart within 45 minutes after several attempts. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. Additionally, the contact stated that the air conditioning system was inoperable. The vehicle was taken to the dealer, where it was diagnosed that the A/C hoses had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,000.
2013 Hyundai Santa Fe Sport - [XXX] [XXX] System failed or malfunctioned: Sudden Engine Failure while driving at highway speed. Indication: Illumination of flashing warning light, while operating the vehicle on the highway. The vehicle entered into “protection mode”, driving at a slower acceleration and limited engine speed. Safety risks: Defective Engines: A manufacturing defect in the engine, particularly in the connecting rod bearings, can cause them to wear out prematurely. Potential for Stalling: the bearings wear, they can fail, potentially causing the engine to stall unexpectedly. Risk of Crash: a sudden stall while driving can significantly increase the risk of a crash. Engine Fire: in some cases, a damaged connecting rod can puncture the engine block, leading to oil leaks that can ignite on hot engine surfaces, causing a fire. Recalls: there have been multiple recalls related to these engine issues. Hyundai Motor America, the automaker has issued recalls for vehicles with these defective engines. Other Potential Issues: some 2013 Santa Fe Sports have been recalled for a potential fire risk due to a faulty ABS module. The problem has been inspected and identified by a certified Hyundai Dealer. The vehicle has not been directly inspected by the Manufacturer. Warning lamps, messages or other symptoms of the problem prior to the failure: Illumination of flashing warning light, while operating the vehicle on the highway. The vehicle entered into “protection mode” INFORMAT
Panoramic sunroof suddenly exploded while driving with passengers in the front in back seat.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the vehicle was taken to a local dealer on several occasions for abnormal oil consumption and a burning odor on the exterior of the vehicle. There were no warning lights illuminated. The vehicle was taken back to the same local dealer where the PCV valve, valve cover gasket, sealant, drive belts, ribbed-V belt, RTV silicone gasket maker, turbo, and gasket engine oil plug were replaced; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure and waste gauge. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the original engine was previously replaced under an unknown recall repair in 2021, however the failure reoccurred. The contact stated that the mileage of the new engine was approximately 20,000. In addition, the contact stated that while driving at an undisclosed speed, the doors were independently unlatched. The contact stated that the driver's side rear door independently unlatched and independently opened. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH a knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle's speed suddenly reduced to under 30 MPH. The vehicle was later driven to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 166,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound while decelerating. The contact stated that 6,000 miles before the failure, there was an unknown warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that piston #3 was blown. The vehicle was not repaired due to the warranty being expired. The contact was advised by the local dealer that the failure was related to Technical Service Bulletins: 22-EM-001H-1 and 22-EM-002H-1. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 110,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the vehicle was idling and making the vehicle difficult to control. There were no warning lights illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,680.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated while driving at an undisclosed speed, the contact noticed that the service brakes and ABS warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed; however, the contact was informed that the ABS fuse had been replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the front passenger’s side door failed to register as closed when locked. The back over prevention camera failed to display the rear-view image while in the vehicle was in reverse. The contact stated that during the failure with the back over prevention camera the radio also became inoperable. The contact stated that the TPMS warning light erroneously illuminated with the tires properly inflated. The vehicle was taken to an independent mechanic but was not diagnosed. The contact became aware of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer and repaired under the recall. The vehicle was not diagnosed for the other failures. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The failure mileage was 108,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was an issue with the ABS. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and several unknown warning lights illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list. The local dealer and the manufacturer were contacted.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the doors were locked using the door lock button on the driver’s side front door; however, while driving at an undisclosed speed, the doors unlocked unintendedly. The failure occurred without warning. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the dealer and was initially informed that parts were available, and an appointment was scheduled to perform the recall repair. Upon arrival at the dealer, the contact was informed that there was a miscommunication and that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at 75 MPH, the brake pedal was depressed but the vehicle was slow to respond. The brake pedal kicked back and went two-thirds of the way to the floorboard. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic, who replaced the ABS. The vehicle was repaired, but the failure recurred. The mechanic replaced the ABS again. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 64,000. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the ABS warning light was illuminated for two years. The vehicle was taken to a dealer where it was diagnosed that the ABS sensor needed to be cleaned. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while closing the driver's and passenger's front doors, she noticed that the rubber piece covering the metal had deteriorated. The doors failed to lock while inside or outside the vehicle. The interior lights failed to turn off after closing the doors. The door ajar message was displayed. The contact was unable to view the fuel gauge. The thumb-to-touch feature was inoperable. The vehicle was taken to an independent mechanic, who repaired the driver's side door. The vehicle was taken to the local dealer, who informed the contact that the vehicle was not under recall. The mechanic diagnosed the vehicle and determined that the door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 186,872.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the independent acceleration failure was intermittent. The contact stated that after shifting the gear shifter into park(P), the vehicle unintendedly rolled forward. The contact stated that the failure was constant, and the parking brake was activated while parking the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving 25 MPH, the vehicle inadvertently stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an unknown dealer to be repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the dealer charged a fee for the diagnostic testing. The contact declined to pay the fee and towed the vehicle to her residence. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was towed back to the dealer, who informed the contact that there was sludge in the engine and charged a fee for additional diagnostic tests. The contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving approximately 70 MPH, the contact observed a gasoline odor. The ABS warning light was illuminated. The vehicle was taken to the residence and inspected. The contact's husband observed gas around the fuel pump and condensation underneath the engine compartment. The vehicle was towed to the dealer where it was diagnosed and determined that the fuel pressure pump line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 161,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing, the brake warning light illuminated. The contact stated that he parked the vehicle and inspected the brake fluid level. The contact noticed that the brake fluid level was low. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that after starting the vehicle, several warning lights illuminated and remained illuminated. The contact stated that after restarting the vehicle several times, the warning lights turned off. The contact stated that while driving approximately 35 MPH, the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not contacted. The failure mileage was 172,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving 60 MPH up a slight incline, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact stated that the vehicle was towed to a secondary dealer closer to her residence for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that when the lock button was depressed, the locks engaged for less than a minute before unlocking. Additionally, the front passenger’s side door was shown to be unlocked even though the doors were all securely locked. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
The contact owned a 2013 Hyundai Santa Fe Sport. The contact stated while driving 70 MPH, he detected fumes inside the vehicle and saw black smoke coming from the front of the vehicle. The vehicle lost motive power and stalled. The contact stated he was able to coast to the side of the roadway; however, upon exiting the vehicle, the contact saw flames coming from under the hood of the vehicle. The contact stated that the California Highway Patrol extinguished the fire. Neither a Fire nor a Police report was filed. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the driver’s side door failed to lock as designed. The instrument cluster was flashing, and the interior lights were illuminated. The door ajar message was displayed. The vehicle was taken to the local dealer where it was diagnosed that door lock assembly needed to be replaced and there was an internal failure. The vehicle was repaired, but the failure persisted. While driving with a young child occupying the passenger’s side rear seat, the rear passenger’s side door opened. The contact stated that she was unable to determine if the doors were locked. The manufacturer was contacted, and a case number was provided. The failure mileage was approximately 67,000. The contact stated that the failure happened twice and was repaired both times after each failure. However, they do not believe that this is a regular wear-and-tear issue.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 65 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that the vehicle was towed to the dealer who diagnosed that the engine failed and needed to be replaced. The vehicle had not been repaired. The contact was informed that the manufacturer was made aware of the failure. The contact stated that the dealer and manufacturer stated that the engine would not be replaced for free. The approximate failure mileage was 166,000. Parts distribution disconnect.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was an abnormal burning odor coming from the engine. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine had seized. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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