2023 Hyundai Palisade complaints

Hyundai has refused to correct recall 292 and 283. I do not feel safe driving my children in the third row with the open recall. I have requested a loaner while the recalls are fixed. Since recall 292 has no timeline on repair, I feel Hyundai should issue a buy back.

The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the front driver's side seat belt unbuckled on several occasions. The driver was able to buckle the seat belt. Additionally, the contact stated that while driving 55 MPH, the contact's son reported that the second-row middle or rear passenger's seat belt had independently unbuckled. The vehicle was taken to the dealer, where the seat belt was inspected, and the part was ordered; however, the contact stated that the part had been on back order. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts production could not be rushed. The contact was advised to obtain a rental vehicle due to safety concerns, and reimbursement might be provided for the rental vehicle. The failure mileage was unknown.

The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

On September 11, 2025, Hyundai of New Port Richey (Lithia Motors) executed a Certified Pre-Owned (CPO) contract and delivered a 2023 Hyundai Palisade (VIN: [XXX] act day the manufacturer issued a federal Stop-Sale for Recall #283 (Seatbelt Latch Failure). Internal documents show the CPO sale relied on mechanical inspection data from 34 days prior (August 8, 2025). There is no documentation of a point-of-sale safety check performed on September 11, resulting in the vehicle being sold despite the active Stop-Sale order. Presumably, because the sale occurred on the exact date Recall #283 was issued, we were excluded from the manufacturer's October safety mailing. We unknowingly operated the vehicle for seven months without knowledge of the seatbelt defect, though we did receive subsequent notices for campaigns 9C9, 9C8, and Recall #292 (Ejection Mitigation). Combined, the active status of Recall #283 and Recall #292 leaves the vehicle with zero safe seating positions. Furthermore, internal records show the vehicle failed a computer diagnostic test ('NG' code) with a severely depleted 11.90V battery prior to purchase. The CPO sale was executed without resolving this documented fault. This correlates to a severe electrical issue where the parked vehicle spontaneously unlocks. Attached documents: "Palisade Sales Paperwork" - Documents the 9/11/25 purchase date. "Palisade Repair Order" - Documents the electrical/battery failure. (I also possess a video from the Hyundai technician co

I am reporting a serious and ongoing safety issue involving my 2023 Hyundai Palisade that is currently unresolved and directly impacts the safety of my children and passengers. My vehicle is subject to an open safety recall (Recall 292 – ejection mitigation) for which there is currently no available remedy. In addition to this unresolved recall, I am experiencing an active failure of the seatbelt system. The seatbelts do not consistently latch and/or will not remain securely latched, creating an immediate risk to occupants. Replacement seatbelt components were ordered in January, and I have been informed they are on backorder with no estimated timeline for repair. As of today, the issue remains unresolved. This situation presents a severe safety concern. The vehicle has compromised occupant protection systems, including both restraint failure (seatbelts) and an open recall involving ejection mitigation. I regularly transport children in this vehicle and cannot rely on the safety systems to function properly. I have contacted Hyundai Motor America and opened a case to resolve this issue. However, Hyundai has not provided a repair, has not provided a safe alternative vehicle, and has not offered a viable solution. I was offered rental reimbursement, but I am unable to pay out of pocket for a rental vehicle upfront, and the reimbursement limit does not cover a comparable vehicle suitable for transporting my family. As a result, I am being left with no reasonable or safe option:

This complaint concerns a 2023 Hyundai Palisade subject to two active safety recalls that remain unresolved, creating an ongoing safety risk. The first involves noncompliance with FMVSS 226 (Ejection Mitigation), identified in a January 2026 recall. The manufacturer has acknowledged the vehicle may not meet federal occupant protection requirements but has provided no remedy and no timeline for repair. The second involves defective seat belt buckle assemblies that may fail to properly latch. An authorized dealer confirmed the condition and advised that parts have been ordered; however, no estimated arrival date or repair timeline has been provided. As a result, the repair cannot presently be completed. The vehicle is used to transport young children in rear-facing car seats that rely on properly functioning seat belts for secure installation. The inability to ensure proper seat belt function, combined with the lack of compliance with FMVSS 226, presents an ongoing safety risk. Despite multiple written inquiries, the dealer has not provided any written confirmation regarding repair timing, instead offering only verbal and unverifiable updates. The manufacturer has been placed on written notice but has not provided any substantive response or identified an available remedy. The vehicle has been inspected by an authorized dealer, who confirmed the recalls and the current inability to complete repairs. These conditions have persisted for months without an available repair path, le

Safety recall on seatbelts and no remedy big safety issues with minor children in the back

The contact owns a 2023 Hyundai Palisade. The contact stated that the seat belts had become inoperable. There was no warning light illuminated. The vehicle was taken to the local dealer, and the seat belts were replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags). The contact no longer wanted the vehicle due to safety concerns. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 26,000.

Safety recalls and I don’t feel safe with my children in car

I have reached out multiple times to the dealership to fix my car but it’s been months since the recalls. I have three kids and I all rows in my car are unsafe due to the seatbelts.

Acceleration hesitation on numerous occasions. Seat belt recall, unresolved. Waiting for parts for over two months. Also waiting for dealership availability and also, I need an available loaner car. I have to drive my child around frequently for personal reasons. I use my third row and there's no remedy for the third row safety recall. The second row seat belts are constantly being stuck and inoperable.

I am writing to file a complaint regarding four recalls on my 2023 Hyundai Palisade in the past year, two of which remain unresolved due to lack of parts or remedy. We received notification of the seatbelt recall in October and scheduled with our local Hyundai dealership. Upon arriving at our appointment, we were told there were no parts to complete the repair and that there was a months long waitlist because Hyundai corporate was only sending out a limited number per dealership. Those parts had to be installed before each dealership could order more resulting in a huge back order. I called two other dealerships in our area and all had the same story. It has now been nearly 6 months and I called again to be informed there was another recall on this recall and they have stopped fixing it altogether with no ETA on resolution. In addition, while waiting for the seatbelt recall remedy, we were notified of the third row airbags being defective and there is currently not even a waitlist, remedy, or ETA for resolution for this one either. With the seatbelts unsafe on the first two rows and the airbags unsafe in the third row our entire car doesn’t have a single safe seat for our family, including two children under the age of [XXX] , to sit. This is totally irresponsible on Hyundai’s part and I think they need to be held responsible for all of these mismanaged recalls. I am requesting that NHTSA investigate Hyundai’s handling of these recalls and consider requiring interim accommoda

Hyundai has opened an internal case, number 42429100 Their only resolution is to leave the vehicle at a dealership and rent a car at my own expense. They have offered to give me a slight discount on a trade, but all comparable vehicles are under safety recalls as well. They have offered no effective solution and I have no manner to safely transport my family. The vehicle is subject to an active safety recall (NHTSA Recall 26V034) for failure to meet federal ejection mitigation standards (FMVSS 226) due to curtain airbag performance in the third row. According to the manufacturer, there is currently no available remedy for this condition. The vehicle was inspected by an authorized dealership, which confirmed that the recall is active and that no repair can be performed at this time. A separate seatbelt-related recall was completed during the inspection. There were no warning lights or messages prior to the recall notices. Because there is no available remedy and no timeline for repair, the vehicle cannot be restored to a condition that meets federal safety standards within a reasonable timeframe. This impacts the ability to safely transport occupants, particularly in scenarios involving side impact or rollover crashes where ejection mitigation is required. The manufacturer has not provided a functional resolution, such as a loaner vehicle or alternative transportation, and advised leaving the vehicle at the dealership without support. This leaves the owner without a safe and u

As I approached the traffic light from a parking lot, at slow speeds ie 5mph, I hit a patch of uneven ground where the concrete was uneven. The brakes stuttered and lurched. I pumped the brakes without much success and came within inches of hitting the car ahead of me. This has happened multiple times. Another time, I was approaching an intersection again at approximately 30 mph. The brakes stuttered so hard that I barely stopped before entering the path of the oncoming traffic. On a later separate time, traveling at approximately 35 mph, we were fully in the crosswalk when the car finally stopped. These were just the scariest of times, not inclusive of all occurrences. The trouble began within the first few months of purchasing the car in 2023 and still happens. I reported this to the dealership on several occasions. They claim it is normal for the vehicle but it is a danger to the occupants in the car and the nearby pedestrians.

The steering wheel clunks and locks when turning at low speeds or when ISG turns the car back on. At times, it is a hard enough jerk to pull it out of my hands. It was taken to the dealership multiple times. The coupler was replaced, but it still jerked the steering wheel. The dealership in Utah could not replicate the sound, even though it occurs multiple times a day at this point. Loss of the ability to steer after sitting at a light poses a huge safety issue between not being able to immediately navigate upon accelerating or when turning left at an intersection.

I purchased this car in September 2025 and learned about the seatbelt recall shortly thereafter. Since then I have been waiting for the repair- my local dealership has had the parts on back order since then. My children ride in the 2nd row and the seatbelt has come unlatched while we were driving on 5 separate occasions. This is unacceptable and put my children’s lives at risk. Hyundai should have parts available to fix this immediately. I need to know what can be done to ensure my children are safe. I have to drive my car so I don’t know what else to do. I need assistance for a solution.

When moving forward at very slow speed, the steering wheel bounces as if it had been hit by something and we hear a loud "thunk". The whole front end of the car vibrates. This has also happened once while completely stopped at a traffic signal. This has been happening for several months, and we know that others have reported the same problem, but the dealer is unresponsive. We are worried that the steering could fail at speed, and are losing confidence in the car.

I’m frustrated with the seatbelt recall. The dealership has been amazing at assisting us, but it’s Hyundai that’s dropping the ball with only release 2 seatbelt buckles per week, per dealership. I have 2 seatbelts in my vehicle that are randomly coming unbuckled. I’ve had a few appointments trying to get it fixed, but they can’t get the parts in. Then to receive a letter in the mail about the third row seat. This isn’t just my daily driver, I haul 4 kids in this vehicle with 2 seatbelts coming unbuckled! This should be a priority in fixing, all of it.

2023 HYUNDAI PALISADE VIN [XXX] Vehicle rear shock absorbers failed. Steering and drivability adversely impacted. Many many many complaints online document these defective parts and Hyundai's failure to resolve problems and supply properly functioning parts. Hyundai customer service is useless and claims no information on replacement part availability or time. Now that Hyundai has their newest problem of killing babies in their defective third row seats, I would have thought Hyundai would resolve outstanding issues. NHTSA needs to intervene now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2023 Hyundai Palisade Limited that currently has confirmed active safety recalls affecting critical passenger safety systems, including the third-row side-curtain airbag recall and the second-row seat belt buckle recall. We have experienced firsthand the seat belts coming unbuckled during driving. These recalls affect hundreds of thousands of Palisade vehicles and involve defects where third-row airbags may not properly deploy in a crash and seat belt buckles may fail to latch correctly, increasing the risk of injury to occupants. Despite contacting my dealership, I have been given inconsistent information and no clear remedy timeline, leaving me with a vehicle that I reasonably believe is unsafe to operate and significantly diminished in value. I am seeking legal review regarding potential class action participation, consumer protection claims, or compensation for owning a vehicle with unresolved safety defects. At this time their only remedy offered is to swap the palisade for a lender Santa Fe until it is repaired, this is something I have pressed for persistently to achieve.

Manufacturer Recall Number283 NHTSA Recall Number25V607000 I took my car to McGovern Hyundai in Arlington, MA to have the seat belt recall issue fixed. The recall was issued in September 2025. I was told that they cannot fix the issue because they do have the parts. I have children who ride in the backseat of my car everyday. It is unsafe and unacceptable for Hyundai not to have the parts to address this recall.

At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are losing confidence in the car's safety. The dealer told us that he had not heard of this problem, but we know that to be untrue, because a simple google search reveals that it is a known issue.

The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS). The contact stated that while driving at an undisclosed speed, the driver’s side seat belt buckle unlatched from the channel independently. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts for the recall repairs were on back order, and only fifteen seat belt buckles were being shipped to dealers, and each vehicle needed four seat belts. The vehicle was not repaired. The contact had not experienced a failure with the air bags. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer provided no assistance. The failure mileage was approximately 40,000.

I've been trying to get defective seat belt replaced since December 2025 as we've had occurrences where the buckle will come unlatched. The dealer just says there are no parts available and it's been 4 months!

We were driving on a residential street, and our sunroof just exploded!

The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The vehicle jerked with the check engine warning light illuminated. The contact stated that the rear tires were bumping. The vehicle was driven to the shoulder of the road and turned off. The vehicle was started and towed to the dealer while the engine was running. In addition, the check engine warning light was illuminated. The dealer replaced the ignition coils, and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the failure initially began in 2023. The contact stated that the failure reoccurred intermittently. In addition, the contact stated that the vehicle was unsafe to drive, not knowing when the failure would recur. The contact stated that the vehicle had previously been taken to the dealer several times; however, the failure was not duplicated. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts were not yet available for the recall repair. The contact was informed that the parts had been ordered. The manufacturer was made aware of the failure several times. The failure mileage was unknown.

The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Rear Shocks Failed. Were Replaced under warranty. This is the second time this has occurred

The contact owns a 2023 Hyundai Palisade. The contact became aware on the website that the VIN was associated with NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repairs. The contact had not experienced a failure.

I've had two incidents with my car. I've been to the service center several times, but no one can help me. How much longer can this go on? It's been going on since September.

When coming to a stop at a slow speed on uneven ground, my vehicle would not brake. It vibrated and wouldn’t gain traction like the antilock breaking system activated. I had to pump the brake multiple times to finally get the car to stop before hitting the vehicle in front of me. This has happened multiple times when coming to a This has happened multiple times when coming to a stop over the railroad tracks. Upon researching the issue, this seems to be a frequent issue with the Hyundai palisade.

Our vehicle has yet another active recall, without a remedy. The vehicle is “unsafe in event of a crash in the third row”. I specifically bought this vehicle because I have children and need the third row. We spent 40 days with a rental vehicle in December because of a recall with a seat belt that had no remedy and are again having to request a rental. Hyundai is denying our claim for a buyback because of this new issue, which is unacceptable. This vehicle is unsafe. Hyundai cannot fix it. There needs to be a buyback.

The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the front driver's side seat belt buckle failed to remain latched securely. The seat belt warning light was illuminated. The local dealer was contacted; however, the vehicle was not repaired due to the parts being on backorder. The local dealer provided the contact with a loaner vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 20,000.

I was driving on the highway at about 65-70 MPH and the sunroof spontaneously shattered. It sounded like an explosion. No object hit the car. We were in Nevada and the outside temp was in the mid 60s. The inside air conditioning was set at 69. We pulled over to inspect and take a picture. I have read about numerous complaints of this happening going back to the 2021 models and as recently as the 2024 models. We had the shade closed, but if it were open glass could have sprayed all over the car and into my passengers eyes, faces, etc. It is scary and dangerous.

Hyundai issued recall 292 "A VEHICLES THAT FAILS TO COMPLY WITH THIS STANDARD MIGHT HAVE INCREASED RISK OF INJURY TO THIRD ROW OCCUPANTS DURING CERTAIN CRASHES INCLUDING A ROLLOVER." on January 22, 2026. As of the time of this filing, February 4, 2026, there is no remedy available. The Palisaid I own is impacted and we are unable to safely use the vehicle as intended for 3 of the 7 vehicle seats. I have contacted Hyundai Corporate and was assigned a case manager; as of February 3, 2026, his response was "I completely understand that one of your primary reasons for purchasing this vehicle was to accommodate your family using the third-row seating, and I truly apologize on behalf of HMA for the inconvenience this situation has caused. At this time, because the vehicle remains operational, we are unfortunately unable to offer compensation or an alternate vehicle until an official remedy becomes available. Please know that we recognize how frustrating this experience can be, and we appreciate your patience while we await further updates." I do not consider the vehicle "operational" when occupants of the seats may be more injured during a crash.

Along with the two recalls of which I have not been contacted by Hyundai or provided any form of remedy, this is highly concerning and makes me feel extremely unsafe driving my vehicle, especially with the fact that I have small children and teenagers. My car had an issue from inception that I’ve let the dealer know about that. They still have not fixed including the fact that well I’ll be driving on certain roads are on the highway. It’ll come up with a warning telling me that I’m going the wrong way and try to engage the automatic breaking system. In addition, the second row seatbelt has been stuck and it won’t go back in. The third row seats often times try to disengage and come down. Anytime I hit a small bump or go over a speed bump even very slow. My Bluetooth goes off-line as well as the Navigation and then it comes back online within 3 to 5 minutes. Carr seems to have had a number of odd issues, including the way the engine has sounded as well as the electrical system is not engaging properly. I feel highly unsafe continuing to drive this vehicle and until all recalls and full proper analysis is conducted to remedy these issues I would want Either a full refund of the cash value that I purchased my vehicle for, a brand new vehicle at no additional charge, or a loaner vehicle until all of these issues are remedied, and then a full analysis to ensure that it meets the standards. My preference would be to get a full refund of the cash value in which I purchased my vehicl

The vehicle engine shuts off out of nowhere, unable to change/switch between gears for 2-3 minutes after stopping at a red light, stop sign, or during heavy traffic, with no activation of the Idle-stop-system before the incident. During the incident, the vehicle's steering was not able to turn. I have to keep my foot on the brake pedal for a while. After the second incident, I managed to drive the vehicle carefully and slowly to the dealership, but I was told there was no problem with the vehicle. So, I requested to take a drive with a mechanic, and the engine shut off in the middle of the street while slowing down for the third time. The dashboard reads "Auto stop is off." Shift to P or N and start engine manually. vehicle still at the dealership for 5 days.

I am writing to report a recurring safety-related issue with my 2023 Hyundai Palisade. The rear shocks on my vehicle failed at approximately 29,000 miles and were replaced under warranty. Unfortunately, the same components have failed again at around 65,000 miles, resulting in a noticeably rough, unstable, and unsafe ride. The repeated failure of these suspension parts raises concerns about the durability and reliability of the vehicle’s rear shock system, as well as the potential risk it poses to occupants and other drivers. I am requesting that this matter be reviewed to determine whether a broader defect investigation is warranted.

I am reporting a recurring, life-threatening electronic failure in my 2023 Hyundai Palisade. On [XXX], while turning into an intersection, the vehicle's brakes spontaneously engaged, stalling the car in the path of oncoming traffic. During this event, multiple critical safety systems failed simultaneously, including the headlights and horn, leaving me unable to warn other drivers. A "violent" surge was required to clear the intersection, risking a high-speed collision. Similar spontaneous recurrences occurred on [XXX] and [XXX], and most recently on [XXX]. These incidents are characterized by "phantom braking," total loss of propulsion, and a complete lack of interior/exterior electronic response. Technical Evidence: Diagnostic scans revealed 16 distinct fault codes (including C161608, C181287, and U012687) involving the Chassis Control Module, Electronic Control Unit (ECU), and communication buses. Despite these logged codes, Hyundai and the dealership have repeatedly returned the vehicle to me, stating they "cannot replicate" the issue, thereby dismissing a documented electronic record of failure. Arbitration Status: I entered into BBB Auto Line Arbitration (Case #[XXX]). Hyundai has contested the claim by attempting to manipulate the "start date" of the defect to February 2024 to avoid Lemon Law statutes, despite dealer records confirming the first occurrence in August 2023. As of January 13, 2026, the dealership is again attempting to force me to take delivery of the unre

Vehicle fails to stop when braking after a bump/rough surface in the road. Near miss for rear ending another vehicle. Yes, the problem was reported and demonstrated to the dealer service technician. Yes, the manufacturer has inspected the vehicle. No warnings and has had symptoms since purchase of vehicle in 2023

In compliance with the safety recall issued for my vehicle regarding the defective seat belts, I brought my vehicle in to Vision Hyundai, Canandaigua, NY for the recall work to be completed. Upon the service department's investigation of the seat belt components, they discovered further issues with it, beyond what was initially identified under the recall. Service department advises that it will take minimum of 1 month to obtain parts and make repairs. Service department issued a compact SUV which is not capable of safely installing my child car seat, or carrying the number of passengers which my affected vehicle does, putting a strain on our family's routine needs. Additionally, the affected vehicle was brought into the shop to address a powertrain issue where the vehicle loses all power and will not accelerate over 20mph, posing a serious safety concern. Hyundai has not provided any update on this or how it will be handled.

I was at work and went to move my car in our parking garage. I hit a bump and my front tires started to shake along with my steering wheel, and my brakes wouldn't work. I briefly lost total control over the brakes, steering wheel and tires causing me to almost hit a parked vehicle before everything self corrected. No alerts came on. I recently was hit on my rear passenger side and had repairs done to my vehicle. I had also experienced this shortly after I purchased the car and the dealership supposedly fixed the issue. I’m not shew if the wreck causes this issue to malfunction again or what, but this isn’t safe. I just reported the issue to the collision center that recently repaired my vehicle. Waiting on a response.

The seatbelt not only doesn’t buckle on multiple attempts, it has become unbuckled while driving, after knowingly securing it. The dealership says there is a fix but it is back ordered, I have been driving an unsafe vehicle for 2 months and Hyundai has done nothing to ensure my safety.

I am filing a formal safety complaint regarding an open safety recall involving the rear seatbelts in my 2023 Hyundai Palisade. One of the rear seatbelts will not latch at all, despite following all manufacturer-recommended troubleshooting steps. This defect directly impacts child passenger safety. I have two young children who use forward-facing car seats that require a functional vehicle seatbelt. Because the seatbelt does not latch, I am unable to safely install a forward-facing car seat in this position. Hyundai has issued a recall but states that no remedy or repair will be available until January, leaving my family without a safe seating position for my child for several months. The dealership has provided no interim solution, loaner vehicle, or alternative safety accommodation. The dealership informed us yesterday that they don't anticipate getting the part until February or March. We are facing long-distance holiday travel, and I am deeply concerned about the risk of injury in the event of a crash due to a known, unrepaired safety defect. I am requesting NHTSA review this matter and assist in ensuring an appropriate interim remedy or manufacturer-provided solution while the recall repair is pending.

I am experiencing recurring failure of the rear self-leveling shock absorbers on my 2023 Hyundai Palisade Calligraphy. This is a repeat failure after a warranty repair approximately 10 months ago in which both rear shock absorbers were replaced along with the upper insulators per TSB 22-SS-001H. Current Symptoms: The noise occurs on both sides, primarily at lower speeds (under 20 mph), and is most noticeable when the vehicle is turning and weight transfers off a wheel, or when encountering a series of small, sharp impacts. The noise does not occur consistently with every bump but appears related to suspension unloading. Abnormal "pogo-ing" behavior: On smooth road surfaces at speeds between approximately 5-20 mph (such as in slow traffic on freshly paved roads), the rear of the vehicle exhibits a rapid, repetitive bouncing motion that jolts passengers forward and back. This behavior is pronounced enough that passengers have noticed and questioned it. Symptoms are noticeably worse in cold weather and improve somewhat in warm conditions. The rear suspension feels firmer after the vehicle has sat unused for several days. After regular driving, the suspension becomes softer and more compliant. This is a widely documented problem affecting 2020-2025 Hyundai Palisade models equipped with the Nivomat shocks, per Carscoops Hyundai is aware of the problem. Online forums and complaint databases contain hundreds of similar reports. Many owners report multiple shock replacements under wa

Subject: Urgent Formal Complaint – Vehicle Withheld, Recall Delays, Inadequate Rental, and Financial Damages Good morning, VIN number [XXX] Hyundai Palisade 2023 I am writing to file a formal complaint regarding the handling of my Hyundai Palisade, which has now been at the dealership for 15 days without a clear timeline for return. My vehicle’s battery is damaged and is covered under warranty. However, when I brought it in, I was informed that the battery could not be replaced until the recalls on my vehicle were repaired. Despite this requirement, the dealership does not have the parts necessary to complete the recall repairs, and I have been left without my vehicle indefinitely because the parts are on backorder. During this time, I have been deprived of the full use and convenience of my vehicle, which directly impacts my daily responsibilities and family activities. The dealership provided me with a Tucson rental, for which I was charged $135, yet this vehicle is not comparable to my 7-passenger AWD Palisade. As a result: My visiting family cannot all fit in the Tucson, forcing me to pay for additional transportation (Ubers). My Palisade has a hitch, and I have been unable to use my boat for more than 15 days. I am unable to prepare for an upcoming Christmas trip that my children and I have been planning all year—one of the key reasons I purchased an AWD SUV for safety and winter travel. The dealership refuses to release my vehicle, stating “safety reasons.” However, I h

The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part for the headlight was $1500. I looked inside the headlight and their are packages of Dri-eaz to absorb the condensation. Since these packages will only absorb for a limited time the issue appears will only get worse and the Manufacture must have know of this issue.

I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.

Under normal braking pressures, crossing uneven surfaces, even as normal as markings painted on the road surfaces will result in the abs intervening to a degree beyond what is necessary or safe. No warning lamps or indicators are illuminated, but when this happens, you can hear and feel exaggerated feedback through the brake pedal. The problem has not been able to be replicated by a dealer, but this unnecessary intervention by the abs system dramatically increases stopping distances, resulting in dangerous situations such as rolling through a stop sign into oncoming traffic, or into the rear of the vehicle in front of you. Typically when this problem occurs, the abs will not stop interfering until the brake pedal is completely released and reapplied. The problem has been inspected by a dealer, but with them failing to reproduce the issue, they have not confirmed the issue yet.

The steering wheel locks briefly when the Idle Stop and Go (ISG) system restarts the vehicle. This happens intermittently, about 50% of the time. It has affected the ability to steer the vehicle properly when turning at a traffic light after the ISG system has initiated an engine shutdown and subsequent restart. This issue has been reported to our local dealership, but the technicians were not able to reproduce the issue. We have also experienced a complete loss of electrical power in the vehicle with the ISG system a few times. Unfortunately, there is no way to permanently deactivate the ISG system; the auto stop button must be pressed every time the vehicle is used to deactivate it for that trip.