Page 9 of 11 · complaints 401–450 of 542

2020 Hyundai Palisade complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Structure › Body
Filed Apr 30, 20214,500 milesPA

JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHIN

Visibility/Wiper
Filed Apr 28, 20212,000 milesCO

WAS TRAVELING IN THE SUBJECT VEHICLE AT APPROXIMATELY 40 MPH ON A WELL MAINTAINED COUNTY STREET WHEN A SMALL PIECE OF GRAVEL STRUCK AND CRACKED THE WINDSHIELD. THE NEAREST VEHICLE WAS APPROXIMATELY 100 YARDS AHEAD, TRAVELING IN THE SAME DIRECTION.

Seat Belts
Filed Apr 15, 2021LA

THE MIDDLE ROW BUCKET SEATBELTS ARE INSTALLED TOO LOW INTO THE RECESS OF THE SEAT MAKING BUCKING EXTREMELY HARD, AND AT TIMES, PREVENTING THE SEATBELT FROM CLICKING INTO PLACE AT ALL.

Seat Belts
Filed Apr 15, 2021VA

THE SEATBELT BUCKLES FOR THE CAPTAINS CHAIRS ARE RECESSED INTO THE BODY OF THE SEAT. THIS MAKES IT EXTREMELY DIFFICULT FOR BOTH ADULTS AND CHILDREN TO BUCKLE UP. THE BUCKLES ARE ALMOST IMPOSSIBLE TO USE WITH BOOSTER CHAIRS WHITEOUT SOME AFTER MARKET MODIFICATION (NOT SAFE).*DT Consumer stated buckles are recessed into the seat bottom and latch is angled inwards towards the seat making it even trickier to get to. The angles isn't helping with latching. Silicone and foam building block is used to hold buckle in place.

Visibility/Wiper
Filed Apr 14, 20217,904 milesNY

WAS DRIVE ON THE EXPRESSWAY AT 55MPH AND SOMETHING STRUCK THE WINDSHIELD. A SMALL CHIP WAS ON THE GLASS. I CALLED MY INSURANCE COMPANY AND THEY SENT SAFELITE GLASS TO REPAIR THE CHIP. AFTER TRYING TO REPAIR THE CHIP A LARGE CRACK DEVELOPED AND NOW THE WINDSHIELD HAS TO BE REPLACED. THE WINDSHIELD IS NOT SAFE IN MY OPINION. A SMALL CHIP SHOULD NOT CAUSE THE WINDSHIELD TO BE REPLACED.

Unknown or Other
Filed Apr 12, 202117,000 milesMS

VEHICLE EXACTLY 1 YEAR OLD WITH FULL WARRANTY, WAS DRIVING DOWN ROAD WITH NO VEHICLES IN FRONT OF ME AND SUNROOF EXPLODED. IT SOUNDED LIKE A SHOT GUN WENT OFF INSIDE THE VEHICLE AND GLASS PIECES CAME DOWN ALL OVER ME AND MY WIFE. THIS APPEARS TO BE A COMMON ISSUE WITH PREVIOUS HYUNDA SANTA FE AND TUSCON MODELS AND THE DEALER CLAIMS A ROCK PECK CAUSED THIS AND THAT IS SIMPLY NOT TRUE. ITS BEEN A TERRIBLE BATTLE WITH THE LOCAL DEALERSHIP AND THEY ARE ASKING ME TO FILE A COMPREHENSIVE CLAIM WITH INSURANCE COMPANY HOWEVER I DONT FEEL I SHOULD BE RESPONSIBLE SIMPLY BECAUSE THIS HAS HAPPENED TO SO MANY PEOPLE, EVEN PEOPLE WHO OWN THE NEW 2020 PALISADE. ITS MORE COMMON ON DUAL SUNROOFS BUT WE HAVE THE SINGLE SUNROOM AND I PROMISE, IT WAS A VERY SCARY SITUATION THAT WE DONT WANT TO EXPERIENCE EVER AGAIN. WE HAVE BEEN PROUD HYUNDAI OWNERS OVER THE PAST 8 YEARS AND IF THEY ELECT NOT TO HELP US WITH THIS ISSUE OF REPAIRS, UNFORTUNATELY WE WILL TRADE THE VEHICLE AND NEVER PURCHASE HYUNDAI AGAIN.

Electrical System
Filed Apr 7, 202115,000 milesTX

WHILE DRIVING ON HIGHWAY 290 WEST TO FREDICKSBURG, TEXAS ON APRIL 2,2021, SPEED LIMIT VARIES FROM 50-60 MPH, THE VEHICLE JUST STOPPED, ALL SYSTEMS WERE OUT, MESSAGE ON THE SCREEN SAID "TAKE TO SERVICE, WHEN CONVENIENT". IT WAS VERY SCARY AS THE VEHICLES FROM BEHIND WERE HONKING AND I COULD NOT GET THE CAR TO THE SIDE. IT COULD HAVE BEEN A MAJOR ACCIDENT WITH FATALITIES.

Visibility/Wiper
Filed Apr 5, 202114,000 milesOH

A TINY STONE KICKED UP WHILE DRIVING ON THE FREEWAY BARELY MADE A NOISE AND CRACKED THE WINDSHIELD. I TRIED TO HAVE REPAIRED AND IT SPREAD. CAN'T BELIEVE HOW FRAGILE THE WIND SHIELD IS FROM A BE TINY STONE. I TOOK IT TO SAFELITE AND IT IMMEDIATELY SPREAD, NOW I HAVE TO REPLACE OT

Visibility/Wiper
Filed Apr 5, 2021450 milesOH

WINDSHIELD WIPERS QUIT WORKING ALL OF SUDDEN WHILE DRIVING WHEN IT'S SNOWING CAUSING ONE TO PULL OFF THE ROAD. IT DOESN'T HAVE TOO BE A HEAVY SNOW FALL. IT'S A VERY SCARY EXPERIENCE AND HAS HAPPENED ON SEVERAL OCCASIONS DURING 2020 & 2021 WINTERS

Unknown or Other
Filed Apr 5, 202117,500 milesMS

SUNROOF EXPLODED WHILE DRIVING 45MPH IN NEW HYUNDAI PALISADE 2020 MODEL WITH 17K MILES, SUNROOF WAS NOT CRACKED OR OPEN, WAS COMPLETELY SEALED.

Visibility/Wiper
Filed Mar 22, 202115,000 milesOH

THE WINDSHIELD IN THIS CAR IS HORRIBLE! I'VE ALREADY HAD 2 CRACKS IN IT, ONE OF WHICH THAT HAS SPREAD SO BAD IT WILL HAVE TO BE REPLACED. ONLY 15,000 MILES ON THE CAR! NEVER HAD ANYTHING LIKE THIS HAPPEN WITH ANY OTHER CAR I'VE OWNED.

Visibility/Wiper
Filed Mar 21, 202115,000 milesOH

SEVERAL TIMES WHEN IT SNOWED THIS WINTER, I HAD ISSUES WITH THE WINDSHIELD WIPERS FREEZING UP ON ME. THIS SEEMS LIKE A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED IMMEDIATELY.

Visibility/Wiper
Filed Mar 20, 20219,114 milesNY

SMALL PEBBLE STRUCK WINDSHIELD AND LARGE CRACK OCCURRED ON DRIVER SIDE. HAD WINDSHIELD REPLACED ON 2/25/21. ON 3/20/21, ANOTHER LARGE CRACK APPEARED ON DRIVERS SIDE FOR NO APPARENT REASON.

Visibility/Wiper
Filed Feb 28, 202110,700 milesNJ

DRIVING ON A TWO LANE RURAL ROAD DURING A SNOWSTORM, A TOWN SNOW PLOW STOPPED SUDDENLY IN FRONT OF ME. WHEN I STOPPED SHORT, SNOW SLID OFF OF MY ROOF ONTO THE WINDSHIELD. WHEN THIS HAPPENED, MY WIPERS STOPPED WORKING ALTOGETHER, LEAVING ME WITH NO FORWARD VISIBILITY AT ALL.

Unknown or Other
Filed Feb 19, 2021NY

AT HIGHHWAY SMALL ROCK HIT MY CAR AND THERE WAS SMALL CIRCLE AND ANOTHER SMALL ROCK HIT ON THE DRIVER SIDE. LATER ON AFTER FEW HOURS I SAW 3 INCHES CRACK AT WINDSHIELD AND WITHIN 8 HOURS IT INCREASED TO MORE THEN 12 INCHES.

Visibility/Wiper
Filed Feb 18, 20215,200 milesWV

WITH SNOW, THE WIPERS JUST STOP WORKING IF TOO MUCH SNOW PILES UP IN THE WELL EVEN WHEN DRIVING.

Visibility/Wiper
Filed Feb 16, 202114,000 milesIL

WHEN SNOW BUILDS UP IN THE WINDSHIELD WIPER WELL THE WIPERS STOP WORKING.

Visibility/Wiper
Filed Feb 16, 202116,700 milesME

I HAVE A 2020 PALISADE AND I LIVE IN MAINE. TODAY WAS THE THIRD SEPARATE EPISODE THAT MY WIPERS COMPLETELY DISABLED WHILE I WAS DRIVING. I SPENT QUITE A WHILE PRIOR TO DRIVING CLEANING OUT THE AREA NEAR THE WIPERS, AND HAD TO STOP THREE TIMES ON MY HOUR LONG COMMUTE TO WORK TO CLEAR MORE ICE/SNOW FROM THE AREA WHERE THE WIPERS REST. THE FIRST TWO TIMES I WAS UNSUCCESSFUL AND IT WAS VERY DIFFICULT TO SEE. THE WIPERS WERE WORKING WHEN I LEFT MY HOUSE AND BECAME DISABLED AS I WAS DRIVING. THE WEATHER WAS A MIX OF SLEET, RAIN AND SNOW BUT WITH MINIMAL BUILDUP THAT WOULD'VE CAUSED THE WIPERS TO BE DISABLED. I HAD NO WARNING OR VISIBILITY AND AN ACCIDENT COULD HAVE EASILY OCCURRED. I HAVE A VIDEO OF THE ISSUE.

Visibility/Wiper
Filed Feb 10, 20214,400 milesIN

WHILE DRIVING A SMALL PEBBLE STRUCK MY WINDSHIELD AND IMMEDIATELY CRACKED IT. THIS WAS NOT A ROCK, BOULDER OR ANYTHING OF SIZE, IT WAS A PEBBLE. I HAVE SEEN THAT OTHER 2020 PALISADE OWNERS HAVE ALSO HAD THEIR WINDSHIELD CRACK UNDER THESE SAME CIRCUMSTANCES. ITS UNREAL THAT HYUNDAI IS ALLOWED TO SELL CARS WITH INSUFFICIENT WINDSHIELDS WITH THIN GLASS. THIS CAN POTENTIALLY CAUSE A SAFETY HAZARD WHEN YOUR UNABLE TO SEE OUT OF YOUR CRACKED WINDSHIELD AT HIGHWAY SPEEDS.

Visibility/Wiper
Filed Feb 3, 20217,000 milesAL

CRACKED DRIVER WINDOW, NO VISUAL SIGN ON DING

Visibility/Wiper
Filed Feb 2, 20216,300 milesTX

VEHICLE WINSHIELD CRACKED WHILE DRIVING DOWN THE ROAD. IT JUST CRACKED WITHOUT IMPACT FROM AN OBJECT. INITIAL CRACK WAS APROX 10 INCHES LONG AND NOW EXTENDS AROUND 16 LOCATED DIRECTLY IN FRONT OF DRIVER. MANUFACTURER WILL NOT COVER AND COST IS OVER $1,200 DOLLARS. HAVE DELAYED DUE TO COST BUT IT IS IMPACTING DRIVERS VISION.

Unknown or Other
Filed Jan 30, 2021FL

I HAVE A HYUNDAI PALISADE 2020 AND THE WINDSHIELD IS TO WEEK I REPLACE TWICE ALREADY THE HYUNDAI COMPANY HAVE TO DO SOMETHING WITH IT ..THERE'S A LOT CLAIMS WITH THIS MODEL SUV

Structure › Body
Filed Jan 25, 20216,621 milesAZ

DRIVER SIDE WHISTLE WHEN DRIVING THE CAR IF THE WHEN THE WIND IS COMING FROM THE DRIVER SIDE OF THE CAR. THE PROBLEM SEEMS TOT BE LIMITED TO HIGHWAY DRIVING AND ONLY LOW WHISTLES IN THE CITY. IT DON'T SEEM TO HAVE ANY WHISTLING WHEN THERE IS NO WIND, TAILWIND OR HEADWIND. THE WHISTLE WHEN ON THE HIGHWAY IS SO LOUD IT IS DISTRACTING AND MAKING IT DIFFICULT TO CONCENTRATE ON DRIVING THEREFORE A SAFETY HAZARD. THE DEALER SAY IT IS BEEN RESEARCHED AND IS HARD TO REPRODUCE THEREFORE IS DOING NOTHING ABOUT THE ISSUE. I HAVE VIDEO FILE FOR YOU TO LISTEN TO THAT I CAN UPLOAD SOMEWHERE OR SEND.

Visibility/Wiper
Filed Jan 11, 2021300 milesMA

NEW 2020 PALISADE GOT A CRACKED WINDSHIELD WITHIN 3 WEEKS OF PURCHASE (300 MILES) FROM A TINY PEBBLE AT 30 MPH ON A SIDE ROAD. REPLACED ON 9/17/2020. A SECOND CRACK APPEARED YESTERDAY (1/10/21) ON THE REPLACEMENT WINSHIELD AT 6351 MILES. NOTHING WAS HEARD OR SEEN TO CAUSE THIS ONE AGAIN DRIVING G ON A SIDE ROAD. SO I HAVE HAD TWO BROKEN WINDSHIELDS ON THIS NEW VEHICLE IN A VERY SHORT TIME UNDER LIGHT DRIVING CONDITIONS.

Visibility/Wiper
Filed Jan 5, 20211,500 milesMA

WIPER SYSTEM APPEARS TO HAVE BUILT IN PROTECTION FOR THE MOTORS THAT WILL STOP THEM ANYTIME SNOW BUILDS UP IN THE WINDSHIELD WELL. THIS HAPPENS EVEN IF THE WINDSHIELD AND WINDSHIELD WELL ARE COMPLETELY CLEARED PRIOR TO STARTING A DRIVE. I'VE HAD TO PULL OVER TWICE ON THE HIGHWAY TO STOP THE VEHICLE, CLEAR THE SNOW, TURN THE VEHICLE OFF AND BACK ON TO START THE WIPERS TO WORK AGAIN. AGAIN, TO BE CLEAR, ALL SNOW WAS REMOVED FROM THE WINDSHIELD PRIOR TO DRIVING.

Unknown or Other
Filed Jan 4, 2021300 milesIL

BOUGHT CAR IN AUGUST 2020 IN JUST A MONTH OWNING IT ROCK CHIPPED THE WINDSHIELD AND CAUSED A HUGE CRACK. TOOK THREE MONTHS FOR REPLACEMENT. WAS FIXED MID NOVEMBER. NOW A MONTH LATER NOTHING HIT MY WINDSHIELD AND IT HAS ANOTHER CRACK. IT WAS SITTING IN MY DRIVEWAY.

Visibility/Wiper
Filed Dec 27, 202011,000 milesMN

WHILE DRIVING DURING SNOWFALL, SNOW ACCUMULATED OVER WIPER AREA AND BLOCKS WIPERS FROM MOVING. WE HAD TO PULL OVER ON HIGHWAY IN MIDDLE OF SNOWSTORM AND CLEAR THE WIPER AREA. EXTREMELY DANGEROUS FOR MYSELF AND FAMILY. THE WIPERS TURN OFF IF THERE'S EVEN A LITTLE AMOUNT OF RESISTANCE, AND THE HOOD DESIGN ALLOWS FOR BUILD UP ACCUMULATION OF SNOW WHERE THE WIPERS GO.

Structure › Body
Filed Dec 16, 2020500 milesTX

INTERMITTENT WHISTLING SOUND AND EXCESSIVE WIND NOISE. APPEARS TO ORIGINATE FROM THE FRONT DRIVER AND PASSENGER DOORS/WINDOWS. THIS MAKES DRIVING VERY UNCOMFORTABLE AT SPEEDS OVER 50 MPH

Visibility/Wiper
Filed Dec 14, 20209,000 milesNJ

THE CAR WAS PARKED ON MY DRIVEWAY. THE WEATHER DURING THE DAY WAS 65 BUT THEN FROZE AT NIGHT. SOMETIME DURING THE NIGHT MY ENTIRE BACK WINDSHIELD SHATTERED. THERE WAS GLASS ALL THE WAY UP TO THE FRONT OF THE VEHICLE, IN THE CUP HOLDERS, EVERYWHERE. THE ARM OF THE WIPER ALSO BROKE IN HALF. THERE WAS NO EVIDENCE OF SOMETHING BEING THROWN OR ANYTHING HITTING THE CAR. THERE WAS NO OTHER DAMAGE TO THE VEHICLE BESIDES THE WINDSHIELD BEING SHATTERED.

Visibility/Wiper
Filed Nov 29, 20202,360 milesFL

WE WERE DRIVING ON US-27 AND A PEBBLE SIZED STONE HIT THE FRONT WINDSHIELD AND HAD CAUSED A 18 INCH LINEAR CRACK ON THE CENTER OF THE WINDSHIELD EXTENDING ALL THE WAY TO THE TOP OF THE FRAME.

Structure › Body
Filed Nov 10, 2020IL

HORRIBLE WHOOSHING SOUND COMES THROUGH BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WHEN GOING 50MPH OR ABOVE. HYUNDAI HAS KNOW ABOUT IT SINCE EARLY THEIR AND ISSUED A SERVICE BULLETIN; HOWEVER, THEY LATER RETRACTED IT WITH NO ADDITIONAL NEXT STEPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN FEBRUARY AND HAS BEEN ACKNOWLEDGED / CONFIRMED BY THE DEALER. THAT SAID, THE DEALER WILL NOT TAKE ACTION WITHOUT ANOTHER SERVICE BULLETIN.

Visibility/Wiper
Filed Oct 27, 20205,600 milesID

AT 5,600 MILES A CRACK DEVELOPED BEHIND THE REARVIEW MIRROR ON THE WINDSHIELD. WITHIN A DAY THE CRACK TRAVELED FURTHER DOWN AND CURVED TOWARD THE DRIVERS SIDE OF THE WINDSHIELD. THE CAR WAS PARKED IN THE GARAGE WHEN THIS OCCURRED. UPON INSPECTION OF THE WINDSHIELD IT LOOKED AS IF A ROCK HAD HIT THE WINDSHIELD BUT NOT BIG ENOUGH THAT WE RECALLED HEARING ANY IMPACT WHILE DRIVING. THE WINDSHIELD IS NOW A SAFETY HAZARD AND NEEDS TO BE REPLACED.

Seats
Filed Oct 23, 2020OH

NOXIOUS SMELL INSIDE VEHICLE OF GARLIC OR OFF-GASSING OF CHEMICALS. THE SMELL IS OVERWHELMING AND MAKES IT IMPOSSIBLE TO USE THE PALISADE UNTIL YOU HAVE AIRED IT OUT COMPLETELY. MANY COMPLAINTS ON THIS TOPIC ON MESSAGE BOARDS AND NO RESOLUTION FOR OVER 6 MONTHS. HYUNDAI WON'T PERMIT US TO RETURN THE VEHICLE AND THIS SMELL COULD BE CONNECTED TO POISONOUS CHEMICALS USED IN THE PRODUCTION OF THE LEATHER SEATING. AN INVESTIGATION MUST BE COMPLETED AS IT PRESENTS A HEALTH AND SAFETY HAZARD.

Unknown or Other
Filed Oct 12, 20202,162 milesIL

ONLY 2,500 MILES AND NEEDS A FULL WINDSHIELD REPLACEMENT. A SMALL ROCK HIT THE WINDOW, A SMALL CHIP WHICH IMMEDIATELY SPREAD INTO A CRACK ACROSS THE DRIVERS SIDE OF THE WINDSHIELD. AND HAVE TO WAIT 6 WEEKS TO GET IT REPLACED BECAUSE THE WINDSHIELD IS ON BACKORDER - THERE MUST BE AN ISSUE THAT A BRAND NEW VEHICLE ALREADY HAS A BACKORDER ON A REPLACEMENT WINDSHIELD!

Visibility/Wiper
Filed Oct 10, 2020CA

WITHIN A MONTH OF USING MY VEHICLE IT GOT A SMALL CHIP/CRACK ON THE WINDSHIELD. I DONT RECALL HOW IT COULD HAVE HAPPENED. I FIND IT RIDICULOUS HOW WITHIN ONE MONTH I HAD TO GET MY GLASS FIXED.

Visibility/Wiper
Filed Oct 10, 20204,000 milesMN

A SMALL RICE SIZE PEBBLE HIT WINDSHIELD AND CRACKED WINDSHIELD. ANY NORMAL WINDSHIELD WOULD NOT HAVE CRACKED AT ALL. UPON ATTEMPT TO GET IT REPAIRED, THE CRACK SPREAD 2 FEET. THESE WINDSHIELDS ARE VERY POORLY DESIGNED AND HAVE A MAJOR INTEGRITY ISSUE.

Visibility/Wiper
Filed Oct 8, 202010,750 milesTN

WINDSHIELD DEVELOPED A CRACK OUT OF NOWHERE. NEVER SAW IT GET HIT, BUT LARGE SPREADING CRACK WAS THERE ONE MORNING ... VERY WEAK GLASS.

Visibility/Wiper
Filed Oct 5, 20208,000 milesAZ

INSIDE OF SIX MONTHS I HAVE HAD TWO WINDSHIELDS THAT HAVE HAD TO BE REPLACED. FROM THE SMALLEST CHIP THE ENTIRE WINDSHIELD SPIDERWEBS AND GOES ALL THE WAY ACROSS THE WINDSHIELD THIS IS NOT NORMAL AND I AM WONDERING WHAT ANYONE IS DOING REGARDING THIS PROBLEM. THE WINDSHIELDS ARE VERY THIN AND THIS APPEARS TO BE A SAFETY HAZARD. THE LITERALLY WATCHED WHILE DRIVING THE SMALL ROCK CHIP TURN INTO A COMPLETE SPIDERWEB ACROSS MY WINDOW.

Seats
Filed Oct 4, 2020500 milesIL

SEATS SMELL ABSOLUTELY ATROCIOUS LIKE GARLIC BREATHE, SMELL IRRADIATES FROM THE SEATS NAPPA LEATHER

Steering
Filed Oct 3, 20205,000 milesVA

MY VEHICLE HAS WHAT APPEARS TO BE A MAJOR ALIGNMENT ISSUE. WHEN DRIVING ON ALMOST ANY STRAIGHT STRETCH OF ROAD THE VEHICLE PULLS/VEERS TO THE RIGHT. DEALER SAYS THIS IS AS DESIGNED FROM HYUNDAI AND THAT THEY HAVE CHECKED "EVERYTHING". I AM BAFFLED THAT ANY CAR CAN BE "DESIGNED" TO NOT DRIVE STRAIGHT. THEY CLAIM ALL HYUNDAI VEHICLES ARE "DESIGNED" TO PULL TO THE RIGHT. ONE THE TEST DRIVE WITH THE SERVICE MANAGER, DRIVING 50 - 60 MPH, MY VEHICLE DRIFTED 1 AND A HALF LANES TO THE RIGHT ON ITS OWN. UNDER ACCELERATION IT VEERED 3 LANES TO THE RIGHT. THIS WAS IN A MATTER OF 6 OR 7 SECONDS. THIS HAPPENS ON ALMOST ALL ROADS AND INTERSTATES, NOT JUST SOME. THE DEALER SAYS THERE IS NOTHING TO REPAIR AND THIS IS "NORMAL" AND TO TAKE IT UP WITH THE MANUFACTURER. I CAN PROVIDE VIDEO OF THE ISSUE.

Visibility/Wiper
Filed Oct 2, 20205,000 milesNC

WINDSHIELD DEVELOPED A HAIRLINE CRACK RUNNING HORIZONTALLY OVER MOST OF THE WIDTH, THEN TURNING UPWARD FOR ABOUT A FOOT ON PASSENGER SIDE. NO STONE CHIPS OR IMPACT MARKS, JUST A SPONTANEOUS CRACK THAT I NOTICED IN BRIGHT SUN. IT IS SPREADING.

Visibility/Wiper
Filed Sep 30, 20207,500 milesAL

WINDSHIELD JUST CRACKED 8 INCHES AND I WAS JUST SITTING AT A RED LIGHT

Unknown or Other
Filed Sep 30, 2020350 milesFL

MY WIFE STATED WHEN SHE GOT OUT OF WORK AND START DRIVING SHE NOTICE THE FRONT WINDSHIELD HAS A CRACK NEXT TO THE REAR MIRROR. THE VEHICLE WAS STATIONARY ALL THAT TIME.

Unknown or Other
Filed Sep 29, 20206,580 milesTX

A ROCK PUT A CRACK ACROSS OUR WINDSHIELD IN A NEW VEHICLE WHILE DRIVING IN 65 MPH HIGHWAY ZONE. THE CRACK STARTS ON THE DRIVER SIDE AND STRETCHES TO THE PASSENGER SIDE.

Visibility/Wiper
Filed Sep 24, 20207,200 milesFL

PALISADE SAT IN GARAGE FOR 6 DAYS..DROVE OUT TODAY WINDSHIELD CRACKED. DEALER FOUND SUPERFICIAL CHIP THE SIZE OF A PIN HEAD. POOR QUALITY WINDSHIELD

Service Brakes
Filed Sep 23, 202010,500 milesOH

X2 THE AUTOMATED EMERGENCY BRAKING HAS ACTIVATED FOR NO REASON. 1ST TIME DURING A RAIN EVENT THE AUDIBLE ALARM, HEAD-UP DISPLAY AND AUTOMATED EMERGENCY BRAKING ENGAGED. DURING THIS EVENT THE WINDSHIELD WIPERS WOULD NOT TURN ON, THEY WERE ON AUTOMATIC, I SWITCHED TO MANUAL THEY STILL WOULD NOT WORK. SHORTLY AFTER IT STOPPED RACING THEY BEGAN TO WORK AGAIN. THE SECOND TIME THE EMERGENCY AUTOMATED BRAKING ENGAGED I WAS ON I-70 NEAR SPFLD. OHIO. TRAFFIC WAS MOVING FAST 65-70 MPH, I WAS IN LEFT LANE, HAD A NEARER WALL TO MY LEFT, SEMI TO RIGHT, PASSENGER CAR TO THE FRONT AND SEMI TO MY REAR, THE WEATHER WAS SUNNY OVERALL BEAUTIFUL DAY. WHEN IT ENGAGED ONCE AGAIN ABRUPTLY BRAKED (SAME ALARMS ENGAGED). THIS TIME WITH THE SEMI TO MY REAR IT SCARED ME SO BAD I FELT AS IF I WAS GOING TO GET RAN OVER BY THE SEMI. IN BOTH CASES THE BREAKING WAS ABRUPT AND QUITE AGGRESSIVE, BOTH EVENTS LASTED VERY BRIEFLY 1-3 SECONDS ON THE HIGHWAY INCIDENT I DID FEEL THE BACK IN WIGGLE IT DID NOT BREAK LOSE YOU COULD JUST FILL IT KIND OF HARD SWAY LEFT TO RIGHT OR RIGHT TO LEFT CANNOT REMEMBER THAT EXACTLY. IT CURRENTLY IS IN THE SHOP FOR THE REASONS REPORTED ABOVE AND SERVICING. THE DEALERSHIP IS AWARE OF THE INCIDENTS.

Engine
Filed Sep 23, 202077 milesPA

VIBRATION AT SPEEDS OF 64/65MPH AND UP. NOT SURE IF DRIVESHAFT OR TRANSMISSION. HYUNDAI HAS ISSUED A TSB BUT WILL NOT HONOR IT. I HAVE ASKED 2X FOR DEALER SERVICE DEPT. TO EVALUATE THIS PROBLEM. THEY SAID THEY DO NOT HAVE TO HONOR THIS TSB. I HAVE SEEN ON FORUMS OTHERS ARE HAVING SAME PROBLEM WITH CARS MADE IN DECEMBER 2019. IT IS PAINFUL TO DRIVE ON THE HIGHWAY AND I DO NOT KNOW IF IT IS THE DRIVESHAFT, WILL IT BREAK? WILL THE TRANSMISSION FAIL? THIS IS A BRAND NEW CAR PURCHASED NEW AND IT IS UNSAFE TO DRIVE ON THE HIGHWAY AND I CANNOT GET HYUNDAI TO LOOK AT THE PROBLEM AND THEY HAVE SENT EMAILS SAYING TOUGH LUCK. THIS IS ANYTIME YOU ARE DRIVING ON INTERSTATES OR HIGHWAYS WITH SPEED LIMITS OF 70MPH..AT AROUND 64/65 CAR STEERING WHEEL, SEAT, FLOOR VIBRATES UNLESS YOU GO BELOW 63MPH. HAPPENS EVERY TIME. FIRST TIME WAS DRIVING HOME FROM DEALER ON HIGHWAY--BEEN REACHING OUT TO HYUNDAI USA SINCE JULY BEEN TO DEALER IN JULY, AUGUST...BUT ALWAYS TOLD APPOINTMENT WILL BE TWO WEEKS TO 6 WEEKS AWAY.

Visibility/Wiper
Filed Sep 17, 20208,500 milesTX

WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER A SMALL PEBBLE HITS WHEN THE VEHICLE WAS IN MOTION IN THE HIGHWAY.

Visibility/Wiper
Filed Sep 17, 20203,700 milesFL

SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT?

Visibility/Wiper
Filed Sep 16, 2020900 milesCA

WINDSHIELD IN OUR BRAND NEW PALISADE HIT BY A SMALL ROCK ON THE FREEWAY WHICH IMMEDIATELY LED TO A 12" CRACK. THAT CRACK HAS NOW SPREAD TO ENCOMPASS 1/2 OF THE WINDSHIELD. I WAS TOLD THAT THESE WINDSHIELDS ARE THE SAME MATERIAL AS THE KIA TELLURIDE BUT DIFFERENT PART NUMBER. KIA IS COVERING THEIR TELLURIDE CUSTOMERS WINDSHIELD REPLACEMENT WHILE THEY INVESTIGATE. VERY CONCERNED ABOUT THE INTEGRITY AND SAFETY OF THIS WINDSHIELD.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Hyundai Palisade → · Every Palisade year → · How the figures are calculated →