2020 Hyundai Palisade complaints

On [XXX], while driving on the freeway, my 2020 Hyundai Palisade suddenly malfunctioned and went up in flames without warning. My young son was in the vehicle with me. Within moments, smoke and fire spread rapidly, forcing us to stop in traffic and escape before the fire fully engulfed the car. The entire vehicle became a total loss. This was a terrifying, life-threatening situation. My safety and my son’s safety were at extreme risk. If my other family members had been in the car, the outcome could have been catastrophic. The emotional trauma from this event is significant and continues to affect us. The incident was reported to the San Antonio Fire Department, who responded to the scene and documented the fire. Their reports confirm the vehicle fire: Incident Report #[XXX] and SAFD Case #[XXX]. After researching, I discovered that similar fires have been reported in Hyundai vehicles, raising concerns that this is part of a wider safety defect. Families should not have to fear their vehicle spontaneously igniting on the road. At the time of the fire, there were no warning lamps, error messages, or symptoms that suggested the vehicle was unsafe. The failure happened suddenly and without warning. The vehicle has not been inspected by Hyundai at this time, but it is available for inspection upon request. I am urging a full investigation into Hyundai’s design and safety practices, as this fire placed lives in immediate danger. This was not just a mechanical failure—it was a pote

The rear struts are failed within a very short amount of mileage driven. Warrantied twice, but fail again after 20-30k miles. Safety concerned because boucy ride can result in lost of control when hitting bump in the corner. No warning lamps or messages appeared. However, clunking noise from the back.

Suspension failure - shock absorbers Sever bouncing caused - unsafe for rear passengers Replaced absorbers - problem reoccurred within 5k miles Dealership inspection - part failure again no warnings, sudden popping sound with increased bouncing. This makes the car unsuitable to drive safely.

Follow-Up Complaint – Engine Failure on 2020 Hyundai Palisade (VIN: [XXX] ) I am following up on a previous complaint regarding a complete engine failure in my 2020 Hyundai Palisade. I purchased the vehicle from CarMax in 2023 and was never made aware of any known engine issues. I also signed the required Lemon Law disclosure form at purchase, which did not indicate any concerns with the engine. My vehicle experienced a sudden and total engine failure, despite being properly maintained. This failure mirrors the symptoms of engine problems that have led to multiple Hyundai recalls in other models with similar engine configurations. Although my VIN is not included in the current recall list, my engine failure is consistent with those affected, indicating a broader issue that Hyundai has not fully addressed. The engine failed prematurely and unexpectedly, which is both a serious safety hazard and a financial burden. I am now stuck with an inoperable vehicle and costly repair needs due to a failure that appears to stem from a manufacturer defect. This situation reflects a pattern of engine-related issues across Hyundai vehicles. I urge NHTSA to investigate whether the 2020 Palisade should be included in Hyundai’s ongoing or expanded recalls. Hyundai must be held accountable for engine defects—regardless of whether a VIN is currently listed. I am requesting that this matter be escalated and reconsidered. Sincerely, [XXX] VIN: [XXX] Purchased: 2023 from CarMax Mileage at failure: [

Vehicle stalled and suddenly went into park mode from drive mode and lights started flashing along with engine light. Not idling properly, or shifting properly, has to be towed to dealership. 2020 with only 72,000 miles.

The shocks have failed and are noticably loud and will drop out hard whenever there is any bump which while turning could cause serious safety issues. This has been a common issue from what I have seen.

My car has been diagnosed, by a dealership, with excessive oil consumption due to a faulty piston ring which caused there to be no compression in cylinder 1. Initially my car had smoke coming from the tailpipe, then it started to shake while idling and the check engine light came on (delearship cleared it), then it overheated on me while going down the road with no warning whatsoever. Each time there was no oil on the lipstick. This is dangerous for people to not have any warning as to when the car is going to overheat until its already overheating. It could potentially set on fire while going down the highway with my [XXX] and [XXX] old. As soon as I put oil in it, it runs totally fine. I have voice recordings to confirm the diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear suspension making popping sound at low speed. Rear shocks have also seemed not performing properly over potholes at one time causing an error code for the AWD system. Had local dealer make repairs for TSB for this know issue of shock mounting insulators. Vehicle noise was fixed and ride seemed to be improved for about one day then it started making same popping sound again at slow speeds. Assuming rough ride will return shortly.

This vehicle has excessive oil consumption, and the low oil light does not light up to tell you that you are low on oil. I only noticed that I was low on oil because the engine starts knocking and started to stall. I had the oil changed according to all service intervals and at one point the dealership told me my car had no oil left in it. I just had it changed, drove about 2k miles and already had to put more oil in because it didn't even show any oil on the dip stick. This is a safety hazard as well as an environmental problem with these vehicles burning this much oil. This started happening around 80-90k miles on the engine.

TSB # MC-10207814-0001 I Have already had this repaired once, in 2023 and the other in 2024. My vehicle is now out of warranty, and Hyundai won't do anything for this fix. Looking online, there are plenty other complaints regarding the rattling noise experienced with this issue. I believe this should become a recall, and all vehicles on the road should be able to get this replaced in or out of warranty.

Have a 2020 palisade unlimited with self leveling shocks, started hearing clunking, knocking noise in rear. Have 74k miles currently but started hearing knocking sound at about 55k miles. Replaced shock mounts on both sides which didn’t fix the problem.

- Self leveling rear shocks failed at 21,000 miles leading to dangerous instability on the highway. - The problem was ignored by my primary Hyundai dealer but identified by another and the shocks were replaced. Hyundai Corporate was of no help. - There are numerous reports of self leveling rear shock failures on the higher Hyundai Palisade trim levels. See on line chat forums; Google "Hyundai Palisade Rear Shck Failures". - Hyundai has failed to correct this safety issue and continues to manufacture and offer their self leveling rear shocks on certain model trims. This is a safety problem requiring an investigation by the NTSB. - As a note, 40 per cent of the writers mileage is highway, and there were no heavy loads or abusive driving practices.

When driving our brakes are spongy, downhill braking control gets disabled and tells us to control our speed even when going speed limit and below. Increased braking distance is needed, brakes are to the floor. When taken in for this concern we were met with, no issues noted on inspection. The brakes are getting worse and we feel as though this is a hazard for driving.

My 2020 vehicle stopped on me while I was driving on the interstate! Beforehand, I had no issues with the vehicle driving or otherwise. The alternator has gone out on it! There was no prior warning. It just stopped while I was driving and I was stranded for hours! I’m a female. It’s costing me hundreds of dollars for a fairly new car!

The rear shocks have gone bad 2 times already, and now are bad a third time at 28,000 miles. The shocks begin to clunk and the rear end vibrates over bumps.

The shocks have been worn out, clunking and not damping bumps. It causes excessive bounce making the vehicle hard to control on the road. It has been verified by a shop and no warning signs on dash.

Car consumes oil, no oil light comes on, no oil on the driveway.

Over the past 5 years, this vehicle has experienced three major powertrain failures: two complete transmission failures and, most recently, a catastrophic engine failure. The most recent issue involved the engine burning excessive oil without warning. While my wife was driving downhill, the vehicle shut off completely, causing a total loss of power steering and braking. She was barely able to get it safely to the side of the road. It was a serious safety risk, especially with children in the vehicle. Each failure has occurred well before it should in terms of mileage, and despite repairs, the issues continue. After this third failure, Hyundai offered to cover only 50% of the repair costs—which seems to acknowledge some degree of corporate responsibility—but we declined, as this is a relatively new vehicle and the problem is clearly systemic. We paid the second total transmission replacement completely out of pocket. A quick Google search and outreach to social media revealed that hundreds of Hyundai owners (across multiple models from this era) are experiencing very similar engine issues, many with official recalls for consumption, but there being no official recall or widespread support for Palisade owners. Personal stories suggest a clear pattern. The original dealership that sold the vehicle listed it as Certified Pre-Owned, but has since changed ownership and retains no records, which has made verifying the warranty status impossible. Hyundai corporate and customer servic

The rear shock absorbers and mounts fail. This is the second occurrence of this failure. The first occurrence was covered under warranty at 36,530 miles on [XXX]. The current failure was documented on [XXX] with 64,249 miles. This problem is a recognized issue and has been documented on numerous postings on [XXX] . No warnings from the vehicle other than clunking sounds from the rear of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AC FAILIRE IM SUMMER, just outside warranty but tsb issued. Holler Hyundai Service wants to charge me $350 diagnostic fee to take a look and diagnose. Extreme heat while having to use vehicle to go to work, run errands and transport children. No alternate vehicle is available and dealership is unreasonable to work with. Due to high humidity in Florida windows fog and hard to defog, visibility is impaired suddenly while driving

2020 hyundai palisade limited with 71k miles. The rear shocks have been replaced 2x and the front struts have been replaced once already. The front struts knock over smooth rides and low impact imperfections. the rear shocks feel to have seemingly worn out, resulting in reverberating knocking sounds over bumps, cracks and road imperfections.

Hello, I have a 2020 Hyundai Palisade that was bought last year in 2024. It’s had no issues with the engine up until approximately the last 2 weeks with oil consumption and noises from the engine rattling. I contacted the dealership to get it checked out and on the way there it caught fire. The engine died and almost all of the oil leaked out. The engine block now has a hole in it, so it is unable to be driven. My husband was driving and had just had surgery. Thankfully I was driving in a separate vehicle with my kids in case something like this happened. It has been sitting at the dealership since the 28th of May. The dealership inspected it and said there is no known cause at this time. The dealership also said they unfortunately can’t do anything. I called my insurance and they said the only thing they can cover is the damages caused by the fire. The estimate amount to fix it is 13K. But I believe the engine malfunctioned and was already having problems without my knowledge of it. There were no warning lights or alerts stating there were any problems with the vehicle. I also do know there is a class action lawsuit happening because of the 2020 Hyundai Palisades.

In short, the transmission has been replaced, the fuel injectors and other components. After that gets fixed they are saying we need a whole new engine and hyundai with only a pay a portion of it. We did the oil consumption test and it failed. The car was down for almost two months and they want us to pay 6k as our part. This is absolutely ridiculous and this seems to have been a known issue.

We have a a reoccurring issue of a gear selector malfunction warning popping up on the dash. When this happens it is at random and causes the vehicle to forcibly put the car in park. The heavy concern is that it happens when the car is in motion. Forst few times it happened when backing out of a parking spot. Most recently it happened while driving out of our neighborhood. My concern is that this could potentially happen during a time in which speeds are higher and cause a wreck. We have taken the vehicle to Hyundai dealership locally and the code for the issue will not show so they send us home because they are not able to pinpoint the exact problem. We have continued use of the vehicle because when this does happen we have been able to cycle the car off and on and it goes back to normal and all warnings are cleared..... this cannot be normal a nd I just don't wish to find out what happens when it does this at a higher rate of speed.

The speedometer occasionally would not work. Typically all other dash features would and I could get speed through digital reading. Today, none of the dash reading work. My speedometer has the dial at 155. The digital reads 0, gas shows E, miles to empty remained at 260 for the over 10 mile drive, ramps as well as coolant didn’t register and were at 0 and C. This is a hazard as it is a safety requirement to follow the speed limit when driving. This placed myself and others in danger. You are welcome to inspect this. When I have called the dealer previously for this concern, I was told that this would need to be covered by myself. A simple internet search shows that this is a more common issue than it should be.

REAR SHOCKS FULLY WORN OUT STRUTS AND SHOCKS ARE NO GOOD VERY DANGEROUS WHEN HITTING A LARGE BUMP IN THE ROAD CAN CAUSE STEERING OFF ROAD BECAUSE OF HARD HITTING NO SHOCK REAR END

Went to open the sunroof the back opened a little but would not open all the way and now it won’t shut either. I’ve seen a few other owners say that this happened to them as well.

Rear shocks failing due premature wear and tear. There were/are no warning lamps and there was no singular incident (eg. accident) that caused this problem that I am aware. The passenger-side rear shock started exhibiting knocking noises in August 2024 when the car was 5 yo and had approx. 85000 miles. Since, the knocking is more frequent but not louder. Also, the ride has slowly become worse over bumps. Dealer confirmed problem.

UNKNOWN. Rough idling. Throwing itself into park & turning the engine off but dash stays on like engine is running. Engine, oil, battery, theft light does come on when this happens but go away after starting car. Has been to mechanic multiple times but showing no codes & unable to figure out the cause of it. The car can not just idle either. Has been going on for over 6 months.

OEM shocks are clunky and noisy. Exhibit a rattling sound at lower speeds namely at rear right. Noise is progressive and noticeable at higher speeds as time goes on.

Experienced complete engine failure. Car was at a Certified Hyundai dealership 2 weeks prior for new plugs and new coil pack. Multiple point inspection with no noted issues. Driving on a 3 hour trip when suddenly the engine started knocking without an engine light or oil light coming on. Pulled over and no oil on the dip stick. The same dealership did an oil change at 86,000 miles now the car has 92,000. No oil change suggested at last visit. Sounds very similar to other recall descriptions. Please review

The steering on the vehicle will stop responding when turning at low speeds. The vehicle will feel like it hits the “bump stop” and then will come back to center. You can then turn past that point. This has almost cause accidents because you cannot effectively steer to avoid obstacles and cannot maneuver effectively at low speeds. It occurred randomly. Was troubleshot at dealership without resolution because they could not replicate the issue. There are no hazard lights indicating an error.

I am writing to formally submit a complaint regarding my 2020 Hyundai Palisade, which has experienced a sudden and complete engine failure. This issue poses serious safety concerns and appears consistent with widespread reports of engine-related defects in Hyundai vehicles. I purchased this vehicle in 2023 from CarMax as a used vehicle, and at the time of purchase, I signed all necessary documents, including the federally required Lemon Law Disclosure form. This document is intended to protect consumers and ensure transparency about any known issues or potential defects associated with the vehicle. At no time was I informed that my vehicle may be subject to engine-related concerns that could result in total engine failure. Recently, my Hyundai Palisade’s engine failed, requiring a full replacement. I have discovered that Hyundai has issued multiple recalls in recent years related to defective engines in various models due to manufacturing flaws that can lead to knocking, stalling, or engine seizure—all of which create serious safety hazards. Although my vehicle is not currently listed under a recall, it is highly suspicious that I am facing the exact same problem affecting thousands of other Hyundai owners. This situation is unacceptable and undermines consumer trust. I urge the NHTSA to investigate whether the 2020 Hyundai Palisade should be included in existing or new recall campaigns related to engine defects. No consumer should bear the burden of an expensive engine repla

Seatbelts will unbuckle on their own and have done that since we purchased vehicle.

The vehicle has an engine flaw, which caused the vehicle engine to stop running while I was driving down a busy highway to take my children to their activities. The traffic behind me nearly slammed into the back of my Hyundai Palisade because the engine cut off without warning. There was no indication of engine trouble, no dashboard lights, no warnings at all. All the preventive maintenance was performed at the dealership, including an oil change only one month prior to this incident. Turns out the engine cut off because of lack of oil. Now I am finding out from the dealership and the manufacturer that the engine does have a known Oil Consumption issue causing the combustion chamber to need cleaning before and beyond a preventive maintenance schedule. But there still needs to be a warning light or something to inform the driver about the potential engine cut off. It is unsafe to drive, and unfair for the owner to pay for this manufacturer flaw.

Seatbelts in captain’s chairs come unlatched randomly.

Acceleration is causing misfires or the engine to feel like it “skips” Also grumbles or bubbles when I shut down.

Seatbelts coming unlatched randomly and all the time. Happens every time we drive and go somewhere

Rear shocks stiff and making noise

Purchased a 2020 Palisade in March of 2024 with 76k miles on it. Asked the dealership we bought it from to look at the transmission after a week of owning the car, they said it was fine. I took it to Hallmark Hyundai dealership on 9/26/24 and they would not look at it until i had the transmission fluid flushed this was at 88430 miles. It was barely making it up a hill, we had the gas pedal to the floor and it was pulling back like it was going to stall. I scheduled to have the transmission fluid flushed at a local certified mechanic and he found tons of metal shaving and chunks throughout the fluid this was done at 89368 miles. I took it to Wilson County Hyundai after this was done and they said I needed a full transmission replacement this was done at 89643. They replaced the transmission, and on my way home from picking the car up there was metal grinding sounds coming from the transmission. I called Wilson County back and they asked me to bring it back, it was back on their lot less than 24 hours later. The transmission that was sent from the manufacture was a faulty transmission. The replaced the new transmission, and the sound stopped this was done at 89730 miles. After a couple thousand miles the metal grinding came back, along with the hard shifting, gear skipping, excessive vibration between gears, going up in RPMs but not shifting. I took it Jim Johnson Hyundai and they reset the Transmission adaptive, this is not fix the problem this was done at 96497. It back in th

The wind deflector for the sunroof malfunctioned while attempting to close the sunroof. The wind deflector became lodged in the track for the sunroof and broke which caused the sunroof to shift and not close fully. When researched online, this is a common occurrence with this year and model vehicle. It could potentially cause the glass to shatter above the drivers head and cause an accident. The sunroof would not fully close causing it to leak when it rained. The glass panel was removed and manually slid into the closed position to prevent further damage. Now the sunroof is inoperable. The vehicle can be inspected upon request. The issue has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer or anyone else. There were no warning lamps or messages prior to the failure. we would like this issue to be resolved as it is a potential hazard.

Front and rear seatbelts routeanly detach while driving making the vehicle unsafe for drivers passengers and children riding in this vehicle.

Dear NHTSA, I am writing to report a safety concern regarding my 2020 Hyundai Palisade. Recently, when I attempted to operate the sunroof, it only opened partially and made a crackling sound. Upon closer inspection, I noticed that some of the internal plastic components were breaking apart, and now the sunroof does not close properly. After researching this issue online, I discovered that numerous other owners are experiencing the exact same problem. For reference, here are a couple of user-reported discussions highlighting similar experiences: [XXX] [XXX] Additionally, I came across a Technical Service Bulletin (TSB) related to this very issue, which can be found here: [XXX] However, when I checked my vehicle’s VIN, it did not appear to be included in the list of affected models, despite my vehicle exhibiting the same symptoms described in the bulletin. This leads me to believe that the scope of affected VINs may not have been fully identified. Given the number of similar complaints shared by other Hyundai Palisade owners, it appears this may be a more widespread issue than initially recognized. I respectfully request that NHTSA consider investigating this matter further, as it may help protect and support additional Hyundai customers who are dealing with this problem and have not yet been offered a resolution. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Description of Incident: The engine in my 2020 Hyundai Palisade Limited failed and ultimately seized despite having been regularly maintained and receiving an oil change less than 3,000 miles prior to the failure. The component that failed was the engine, and according to the dealership, it is seized and no longer operable. The vehicle is currently at the dealership and available for inspection upon request. Safety Risk: The failure posed a significant safety risk. The engine began shaking while the vehicle was in motion, creating a sudden loss of power and drivability. I pulled over immediately and discovered that the engine oil dipstick was dry. I added oil right away, but the engine shut down shortly after. The abrupt loss of engine function while driving could have led to a serious accident had I been in traffic or at highway speed. Reproduction / Confirmation: Yes, the issue was confirmed by Hyundai at Courtesy, a certified Hyundai dealership. They diagnosed the engine as seized and also confirmed that oil was present at the time of inspection, ruling out owner neglect. Inspections Conducted: The vehicle and failed component (engine) have been inspected by the dealership, who submitted a case to Hyundai. However, the case was denied for goodwill coverage despite the circumstances. The manufacturer has been notified but has not physically inspected the engine themselves beyond the dealership’s report. Warning Lamps or Symptoms: No Check Engine Light, oil pressure warning,

Oil consumption causing hesitation and near-stalling. Hard shifting as well. These issues led to dangerous situations where I was afraid to drive the vehicle and feared for my family's safety. Also had a failed A/C compressor which i had to replace out of pocket. These things shouldn't be happening on a 4 year old vehicle.

Seatbelts unclip after being buckled.

Engine is burning Oil at a rate that requires me to put 2 quarts of full synthetic oil every 2-3 weeks in my car. Hyundai is ignoring this problem and dealership says my engine is burning in a normal range. This is a known issue with these engines at hyundai over the past few years and if it is burning that much oil without any leaks there is no way that is safe.

Self-leveling shocks leaking on both sides.

The driver side wiper stopped functioning during a rain storm. Fortunately, I was not on a major road and was able to navigate. If I had been on the highway, I would have been blinded and potentially in a major accident if not able to pull over expeditiously. This malfunction occurred approximately one year earlier and was corrected by the dealer at that time. I believe some Hyundai Palisades have had a recall for this issue in the past. I am concerned that this has recurred and not been fixed definitively. This issue has potential fatal consequences. I am taking the vehicle to the dealer tomorrow to address the issue. I cannot take it today as it is still raining and I would be placing myself and others at risk.

The self-leveling suspension system failed. The ride is uncomfortable and on a bumpy road, the vehicle is hard to control because it bounces up and down. I looked at the rear self-leveling shocks and they were made by KIA. Hyundai alleged they are separate manufactures but I believe they are the same.