THE AREA IN MY DASHBOARD WHERE MY AIRBAG IS IS STARTING TO SPLIT. I HAVE CONTACTED HYUNDAI AND LET THEM KNOW AS I FEEL THAT THIS IS A SAFETY ISSUE. IT IS COMING OPEN AND I AM CONCERNED THAT THE AIRBAG WILL EITHER DEPLOY OR NOT OPERATE CORRECTLY IF NEEDED. I HAVE SEEN WHERE THIS IS A COMMON OCCURANCE IS THIS VEHICLE AND I FEEL THAT IT WANRRANTS A RECALL.
2013 Hyundai Genesis complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (925 N STATE ROAD 7, PLANTATION, FL 33317, (954) 388-9627) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAILURE CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
VEHICLE HAS BEEN STALLING IN TRAFFIC USUALLY WHEN COASTING TO A STOP EVEN ON EXPRESSWAY CREATING A LIFE THREATENING SITUATION SINCE THE STEERING AND BRAKES FAIL WITHOUT ENGINE RUNNING!! HAS OCCURRED SEVERAL TIMES OVER THE COURSE OF THE PAST WEEK OR TWO. HAPPENED THREE TIMES IN RELATIVELY QUICK SUCCESSION YESTERDAY JULY 2, 2018 WHILE DRIVING HOME FROM WORK.
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING 20 TO 30 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS FIRST TAKEN TO LIECHTY DODGE (5080 ACADEMY LANE, BESSEMER, AL 35022, 205-432-7995) WHERE THE BATTERY AND THE ALTERNATOR WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS ALSO TAKEN TO INDEPENDENT TIRE CENTERS FOR DIAGNOSTIC TESTING, BUT NO FAILURE CODES WERE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
I WAS BACKING OUT OF MY GARAGE. MY SON HAD HIS CAR PARKED BEHIND ME. I SAW THAT I WAS GOING TO HAVE TO PULL UP TO GET AROUND THE PARKED CAR. I PUT MY FOOT ON THE BRAKE, I THEN PUT THE CAR IN DRIVE. TOOK MY FOOT OFF THE GAS AND IT TOOK OFF AT ROCKET SPEED. I WASN'T COMPLETELY OUT OF MY GARAGE. THE CAR WAS GOING SO FAST AND I COULDN'T STOP IT. I WAS 6 FT FROM THE BRICK WALL. I WAS GOING SO FAST THAT I WENT THROUGH THE BRICK WALL AND IT DIDN'T EVEN SLOW DOWN. IT KEPT GOING TOOK OUT A CHAIN LINK FENCE. THEN CAME TO A STOP AND DIED. WHAT STOPPED ME WAS ALL THE BRICK AND FENCE THAT WAS UNDER THE CAR. IF IT HAD NOT STOPPED IT WOULD HAVE KILLED ME. THIS HAPPENED AT MY HOME. THERE WAS NO POLICE REPORT.
LOSS OF POWER UPON ACCELERATING WHEN CHANGING LANES APPROACHING INTERSTATE SPEED
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER AND FUNCTIONALITY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
ON AUGUST 4,2017, I REAR-ENDED ANOTHER A TOYOTA FJ CRUISER AT ABOUT 45 MPH, BECAUSE THEY CAME TO A SUDDEN STOP ON A MAJOR HWY. HOWEVER, THE AIRBAGS NEVER DEPLOYED! THIS IS UNLIKE THE TIME, A YEAR OR SO AGO, WHEN I WAS REAR-ENDED BY A MISTSUBISHI OUTLANDER, WHILE AT A RED LIGHT ON A CITY STREET. THAT TIME THE HEAD REST DEPLOYED AND I HAD MINOR DAMAGE TO THE BUMPER. I'M DISAPPOINTED. FOR A HIGH SAFETY RATING, I EXPECTED MORE FROM GENESIS. VERY SCARY WHEN YOUR LIFE IS ON THE LINE.
THE GEARS ARE JUMPING AND SLIPPING. SOMETIMES WHEN ACCELERATING THE GEARS SHIFT TO NEUTRAL.
THE TRANSMISSION IS SLIPPING WHILE DRIVING THE RPM GO VERY HIGH AND ENGAGE BACK TO GEAR AND THE CAR SHAKE AND MOVE RAPIDLY FORWARD MAKING DANGER TO DRIVE.LOOKS LIKE BETWEEN 3 AND 4 GEAR. LAST FOR 4 DAYS THEN STOP FOR 2 WEEKS AND START AGAIN WEEK AGO.
I HAVE SOFT BREAKS...WHILE BRAKING THERE IS A MOMENT WHERE THE BRAKE WON'T WORK AND THEN IT WORKS AGAIN. THIS ISN'T ALWAYS AT HIGH SPEEDS...IT HAPPENS DURING MY COMMUTE WHICH INCLUDES A SCHOOL ZONE. I BOUGHT THIS 2013 GENESIS WITH ONLY 11K MILES IN JAN 2016...NOW I ONLY HAVE 26K MILES BROUGHT TO DEALER AND THEY SAY NO RECALL AND IT'S NOT PART OF CERT PRE OWNED REPAIR LIST...SO I HAD TO PAY TO HAVE BREAKS FLUSHED MYSELF BUT ONLY 26K MILES SEEMS LOW...SINCE I DON'T' WANT TO KILL ANYONE OR MYSELF I HAD NO CHOICE BUT TO FLUSH SYSTEM...BUT THIS PROBLEM LOOKS SO SIMILAR TO RECALL OF GENESIS 2009-2012 I WANTED TO MAKE SURE IT'S OUT THERE. HAVE HAD THIS ISSUE SINCE MY OIL CHANGE AT 22672 MILES AND THEY SAID NOTHING WAS WRONG.....THIS TIME THEY DID MORE TEST DRIVES...DIDN'T SEE THE ISSUE SINCE IT HAPPENS ABOUT ONCE A WEEK AND THEN THEY COULD ONLY RECOMMEND I PAY FOR BRAKE FLUID FLUSH
WHEN ACCELERATING CAR SHIFTS VIOLENTLY IN TO GEAR. IT FEELS LIKE IT DOES NOT FIND GEARS AND WHEN IT DOES IT FEELS LIKE YOU HAVE BEEN REAR ENDED AS THEIR IS A BANG WHEN IT DOES FIND GEAR. SEAMS TO BE BETWEEN 3 AND 4 AND 4 AND 5 GEARS SHIFTS. MAINLY HAPPEN IN CITY DRIVING.
THE CAR WILL STALL UNEXPECTEDLY.
DRIVE SIDE SEAT BELT NO LONGER LATCHES. I WAS DRIVING AND NOTICE THAT IT WAS UNBUCKLE. WHEN I TRIED TO BUCKLE IT AGAIN IT WOULD NOT BUCKLE.
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING AND CAUSED THE VEHICLE TO CRASH INTO A POLE. THE CONTACT DID NOT PROVIDE ANY SPECIFIC DETAILS ABOUT THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS). THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
WHILE ROLLING SLOWLY, THEN ACCELERATING TO CROSS 3 LANES OF TRAFFIC, MAINLY IN LOCAL TOWN DRIVING, THE CAR SEEMS TO STALL AND THEN SUDDENLY ACCELERATED VERY QUICKLY. THIS HAS HAPPENED AT LEAST 10 TIMES IN DIFFERENT SITUATIONS I.E.: CHANGING LANES QUICKLY AFTER ROLLING, WHILE WAITING FOR AN OPENING IN TRAFFIC. HAVE BROUGHT CAR BACK TO DEALER MANY TIMES WITH THE SAME COMPLAINT. ONCE THEY SAID THEY UPDATED THE TRANSMISSION. IT DID NOT HELP. THE LAST TIME THEY SAID DON'T USE THE ECO MODE, IT CREATES A SLIGHT HESITATION. I'M AFRAID THIS CAR WILL KILL ME SOMEDAY WHEN I PULL OUT INTO TRAFFIC AND HAVE BE POWER
WE HAVE A NEW HYUNDAI GENESIS WHICH HAS A FACTORY DEFECT CAUSING A WATER LEAK AND RESULTING IN MOLD ISSUES. OUR FAMILY OF 6 HAS HAD MANY HEALTH RELATED ISSUES SINCE OWNING THIS CAR AND MOLD TESTING HAS SHOWN TOXIC MOLD. THIS HAS BEEN AN UNKNOWN ISSUE WITH THE VEHICLE SINCE PURCHASED NEW IN FEBRUARY 2014 AND DISCOVERED IN APRIL 2016. IT AFFECTS THE TRUNK AND BACK SEAT. WE ARE LOOKING FOR RESOLUTION FROM THE MANUFACTURER WHO HAS BEEN ENTIRELY UNRESPONSIVE. A VIDEO AND PICTURES OF THE MOLD IS ONLINE ON YOUTUBE AT THE LINK PROVIDED BELOW. ANY RECOMMENDATION WOULD BE GREATLY APPRECIATED. HTTPS://WWW.YOUTUBE.COM/CHANNEL/UCYEQJLOKKYTEGL_RDBQO7WG
ROUGH IDLE ON COLD START. WE HAVE HAD THIS CONDITION CHECKED ON 3 SEPARATE OCCASSIONS WITH NO SUCCESSFUL REPAIR. CONDITION WAS FIRST CHECKED AT 18K MILES AND LAST AT 34K. WE HAVE HAD TO BRING THE VEHICLE TO PRIVATE SHOP TO HAVE OUR ROUGH IDLE ON COLD START CONDITION CONFIRMED. NO RESOLUTION WITH MANUFACTURER AT THIS TIME.
WHILE SLOWING DOWN TO A STOP AT A STOP SIGN AT 15MPH THE CAR LOCKED UP AND I COULDN'T TURN THE WHEEL, PRESS THE BRAKE, AND THE VEHICLE WOULDN'T EVEN ACCELERATE WHEN IT ROLLED TO A STOP. ALL THE LIGHTS ON THE DASH LIT UP AND STAYED LIT UP. THE CAR WAS IN DRIVE AND WASN'T MOVING. I TOOK A VIDEO OF MY FOOT OFF OF THE GAS AND THE CAR IN DRIVE AND IT WASN'T MOVING. ALSO SHOWN IN THE VIDEO I TOOK I SHOW ALL THE LIGHTS LIT UP ON THE DASH. THIS IS THE 2ND TIME THIS HAS HAPPENED WITH MY FAMILY IN THE CAR, WIFE AND TWO KIDS. I AM VERY CONCERNED SINCE THIS OUR DAILY DRIVER AND ALWAYS HAS OUR CHILDREN IN THE VEHICLE THAT THIS WILL HAPPEN WHILE ON THE INTERSTATE AND POSSIBLY CAUSE US TO GET IN A VERY BAD ACCIDENT. I ALSO COULD NOT PUT THE CAR INTO PARK. I HAD TO PRESS THE ON OFF BUTTON AND SHUT THE CAR COMPLETELY OFF AND RESTART IT FOR IT TO DO ANYTHING. BUT BOTH TIMES IT HAPPENED LUCKILY NO VEHICLES WERE IN FRONT OF ME BECAUSE I WAS UNABLE TO DO ANYTHING TO STOP THE CAR IT HAD TO ROLL TO A STOP AND BOTH TIMES IT WAS AT 15-20MPH. IT WAS IN A STREET TURNING OUT OF A DEVELOPMENT. I HAVE FOUND IN FORUMS THAT I AM NOT THE ONLY PERSON WITH THE ISSUE AND THAT SOMEONE HAD THEIR CRANK SHAFT CENSOR REPLACED AND HADN'T HAD ANY ISSIES FOR SEVERAL MONTHS SINCE, BUT THEIRS WAS OCCURING UP TO 10X A WEEK BEFORE THAT REPLACEMENT. THERE WERE SEVERAL OTHER AFFECTED PARTS I WAS UNABLE TO SELECT... IT SEEMED YOU WERE ONLY ABLE TO SELECT 3 AFFECTED PARTS.
MY CAR LITERALLY JUST SHUT OFF WHILE I WAS DRIVING. I TRIED TO TURN ONCE AND JUST SHUTS OFF. SO I TOOK IT BACK TO HE DEALERSHIP AND THEY SAID IT WAS THE EMC AND IT DID DRIVE GOOD FOR A COUPLE MONTHS. HOWEVER, WHEN I HAD TO ACCELERATE FAST TO GET BY A CAR AND THE RPM WERE UP HIGHER THAN I NORMALLY DRIVE IT , I WENT HOME AND IT SAT FOR 20 MINS TOP. I GET BACK IN AND IT JUST SHUTS OFF AGAIN! I CALLED HYUNDAI NEAR ME AND THEY GAVE ME THE RUN AROUND. TOLD ME I WOULD HAVE TO PAY FOR RENTAL CAR. I SAID I UBER WARRANTY AND THIS SHOULDN'T BE HAPPENING!! WORST EXPERIENCE EVER WITH THIS CAR AND THE DEALERSHIPS. THEY SEEM TO KNOW ABOUT THIS PROBLEM AND KNOW THERE IS NO REAL CUTE. I DON'T EXPECT THIS CAR TO REALLY EVER BE FIXED AS I LOL BE GETTING SOMETHING DIFFERENT AS SOON AS I CAN .
DRIVING THE VEHICLE DOWN A CITY STREET, IT SUDDENTLY BECAME NEXT TO IMPOSSIBLE TO STEER. PULLED CAR OVER, AND IT FELT AS THOUGH THERE WAS NO POWER STEERING. WE WERE WITHIN A MILE OF OUR HOUSE SO WE TOOK IT HOME AND PARKED IT. THE NEXT DAY WE CALLED A WRECKER TO TOW IT TO THE SERVICE DEPARTMENT. AFTER SITTING OVERNIGHT, THE PROBLEM WAS GONE, THE SERVICE DEPARTMENT COULDN'T "REPLICATE" THE PROBLEM SO NOTHING WAS DONE TO STOP IT FROM OCCURING AGAIN. I'M NOT CERTAIN OF THE EXACT DATE BUT IT WAS THE END OF 2015 I BELIEVE. WE HAVE THE SERVICE RECORD.
AS I WAS MAKING A LEFT TURN GOING AT A HIGH SPEED THE STEERING WHEEL POPPED OUT OF MY HANDS AND MADE THE CAR GO BACK TO THE RIGHT ENDING UP ON A GUARDRAIL . THE AIRBAGS DEPLOYED AND MY CAR IS NOW TOTALED . DON'T KNOW IF MY AXLE BROKE OR THE STEERING WHEEL LOCKED UP BUT I DO KNOW ONE OR THE OTHER HAPPENED .
ROARING AT HIGH SPEED. TOOK VEHICLE INTO DEALER. CUPPING FOUND ON ALL FOUR TIRES. SALESMAN CALLED DUNLOP. TOLD DUNLOP THAT THE TIRES DIDN'T HAVE BUT 14,100 MILES ON THEM. THE CAR WAS BOUGHT BRAND NEW. DUNLOP PRORATED ALL FOUR TIRES AND REPLACED THEM. OWNER PAID $271.20 FOR PRORATED TIRES. OWNER FEELS THAT THESE TIRES SHOULD HAVE BEEN A RECALL SINCE ALL FOUR TIRES WENT BAD AT THE SAME TIME WITH 14,100 MILES ON A NEW CAR. THE TIRES ARE DUNLOP SPORT 5000, P225/55R17, 95H, M+S STANDARD LOAD. THE ONLY DOCUMENTATION IS FROM THE DEALER WHERE THEY REPLACED ALL FOUR TIRES. DUNLOP CUSTOMER SERVICE CASE #8432322. APPROVAL CODE A496208.
I WAS DRIVING VERY SLOW, ABOUT 1-2 MILES PER HOUR, AS I TURNED RIGHT I HEAD A VERY LOUD "EXPLOSION POP" AND THE HEADRESTS POPPED OUT OF THEIR HOUSING.
UPON LEAVING MY DAUGHTERS CHEERLEADING PRACTICE. I NOTICE MY TRANSMISSION SLIPPING, I COULD NOT EXCELLERATE IN TRAFFIC WHICH WAS CAUSING TRAFFIC TO BACK UP BEHIND ME. EVERY TIME I WOULD TRY TO ACCELERATE MY TACHOMETER WOULD GO TO ABOUT 5,000 RPMS AND THE VEHICLE WOULD MAKE A SUDDEN JERK AS IF I WAS BEING HIT FROM BEHIND. MY FAMILY BECAME VERY SCARED THINKING SOMEONE WAS GOING TO REAR END US IN TRAFFIC. THANKFULLY I WAS A ABLE TO NAVIGATE HOME USING SIDE STREETS. THUS PROMPTING MYSELF TO TAKE THIS VEHICLE TO THE HYUNDAI DEALERSHIP NOW I AM WAITING FOR AN EXPLANATION TO WHAT IS REALLY CAUSING THIS VEHICLE TO REACT THIS WAY.
I AM HAVING THIS SAME PROBLEM! EXCEPT THIS WILL BE MY 3RD TIME GETTING IT REPLACED. HYUNDAI WILL REPLACE IT UNDER WARRANTY, BUT WHAT HAPPENS WHEN IT RUNS OUT AND I'M STILL CONSTANTLY REPLACING IT. I HAVE REPLACED IT AT 16,000 MILES, THEN AT 34,000 MILES AND NOW AT 54,000. IF YOU NOTICE, THERE IS A TREND. CORPORATE REALLY DOESN'T HELP, THEY JUST TELL ME IT'S COVERED AND EVERYTHING IS FINE, IN REALITY THAT'S NOT TRUE. I HAVE NO WHERE ELSE TO TURN TO HAVE THIS PROBLEM FIXED FOR LONG TERM DRIVING, AND I KNOW I'M NOT THE ONLY ONE. THANK YOU FOR YOUR TIME. **RE: WHEN SHIFTING INTO 5TH OR 6TH GEAR ON THE MANUAL TRANSMISSION FOR THE 3.8L HYUNDAI GENESIS COUPE 2013, IT GRINDS HORRIBLY. CLUTCH IS FULLY DEPRESSED AND STILL GRINDS. MULTIPLE THREADS ON GENCOUPE.COM HAVE BEEN STARTED WITH OTHER USERS MENTIONING THE SAME THING. I HOPE THAT A RECALL OF THE TRANSMISSION WILL TAKE PLACE AS HYUNDAI DEALERS ARE HIT OR MISS WHEN ASKING FOR IT TO BE COVERED UNDER WARRANTY. I HOPE THIS COMPLAINT DOES NOT GO ON DEAF EARS AS THIS IS A MAJOR ISSUE. THEY REVISED THE MANUAL TRANSMISSION IN 2014 RECOGNIZING THIS DEFECT BUT LEFT PRIOR OWNERS OUT IN THE COLD. THANK YOU FOR READING THIS.** *TR
AS LEAVING THE STORE, THE VEHICLE(A STANDARD) WOULD NOT SHIFT INTO ANY GEAR BESIDES REVERSE. THE LIGHTS WOULD NOT COME ON. THE CAR WAS INITIALLY IN 1ST GEAR AND ROLLED BACKWARD WITH FOOT ON GAS AND CLUTCH. THE SEATBELT LIGHT KEPT DINGING AND FLASHING EVEN THOUGH THE SEATBELT WAS HOOKED IN. THIS IS THE SECOND TIME IT HAPPENED. THIS TIME IT OCCURRED AS WE WERE PULLING ONTO A HIGHWAY FROM A STORE. THE CAR HAD TO BE SHUT OFF AND RESTARTED ON THE SIDE OF THE ROAD. IF THERE WAS A CAR COMING, THERE WOULD HAVE BEEN AN ACCIDENT.
I ORIGINALLY BOUGHT MY 2013 HYUNDAI GENESIS AS A CERTIFIED PRE-OWNED VEHICLE FROM A DEALER IN GEORGIA. FROM AUGUST 2014 TO PRESENT (AUGUST 2015), THE VEHICLE HAS STALLED/CUT OFF UNEXPECTEDLY ON 8 DIFFERENT OCCASIONS, 7 TIMES WHILE DRIVING AT SPEEDS BETWEEN 5 MPH AND 45 MPH, AND ONCE WHILE SITTING IDLE IN PARK. WHEN STALLING, THE STEERING WHEEL TIGHTENS AND/OR LOCKS WHICH MAKES IT EXTREMELY DIFFICULT TO STEER, THE BRAKES HARDEN WHICH MAKE IT EXTREMELY DIFFICULT TO STOP, AND THE DASH LIGHTS UP WITH VARIOUS SYMBOLS AND INDICATORS MUCH LIKE IT WOULD IF IT ONLY HAD POWER BUT WITHOUT THE ENGINE STARTED. TO GET THE CAR GOING AGAIN, I HAVE TO COME TO A STOP, PUT THE CAR INTO PARK, PUSH THE START/STOP BUTTON, AND THE VEHICLE STARTS AGAIN. ON THE 7TH TIME OF THE CAR STALLING, MY WIFE WAS MAKING A RIGHT HAND TURN WHEN THE VEHICLE CUT OFF. SHE NEARLY PLOWED INTO A VEHICLE THAT WAS STOPPED AT THE LIGHT MAKING A LEFT HAND TURN ONTO THE STREET SHE WAS COMING FROM, AND THEN NEARLY CAUSED A 3 CAR PILE-UP BEHIND HER BECAUSE OF HER UNEXPECTED BRAKING AND SUDDEN LOSS OF CONTROL OF THE CAR. AS OF RIGHT NOW WE ARE AFRAID TO DRIVE THE CAR ANY LONGER. WE HAVE TAKEN IT TO THE DEALER 3 TIMES NOW. ON THE FIRST VISIT BACK IN OCTOBER 2014, THEY CLEANED THE FUEL INJECTION AND THROTTLE BODY, SAYING THAT MAYBE WE HAD A BAD BATCH OF GAS THAT LEFT CARBON DEPOSITS. THEY KEPT OUR CAR FOR A WEEK. THEY WERE UNABLE TO REPLICATE THE PROBLEM. FAST FORWARD SEVERAL MONTHS AND HERE WE ARE AGAIN AT THE DEALER FOR TIME N
AS VEHICLE COMES TO A STOP AND GAS IS PRESSED TO GO AGAIN- CAR ENGINE TURNS OFF. RADIO, AIR, WINDOWS ALL WORK. CAR IS THEN PUT IN PARK AND STARTS RIGHT UP AGAIN. CAR HAS DONE IT 6X SINCE JUNE 14TH. DEALER CAN'T FIGURE WHATS WRONG WITH IT. DIFFERENT PARTS REPLACED- THROTTLE BODY AND PURGE VALVE. CAR STILL DIES AT A STOP. CONCERNING IT WILL HAPPEN IN TRAFFIC ON INTERSTATE WHILE DRIVING WITH MY KIDS IN THE CAR.
WHEN SHIFTING INTO 5TH OR 6TH GEAR ON THE MANUAL TRANSMISSION FOR THE 3.8L HYUNDAI GENESIS COUPE 2013, IT GRINDS HORRIBLY. CLUTCH IS FULLY DEPRESSED AND STILL GRINDS. MULTIPLE THREADS ON GENCOUPE.COM HAVE BEEN STARTED WITH OTHER USERS MENTIONING THE SAME THING. I HOPE THAT A RECALL OF THE TRANSMISSION WILL TAKE PLACE AS HYUNDAI DEALERS ARE HIT OR MISS WHEN ASKING FOR IT TO BE COVERED UNDER WARRANTY. I HOPE THIS COMPLAINT DOES NOT GO ON DEAF EARS AS THIS IS A MAJOR ISSUE. THEY REVISED THE MANUAL TRANSMISSION IN 2014 RECOGNIZING THIS DEFECT BUT LEFT PRIOR OWNERS OUT IN THE COLD. THANK YOU FOR READING THIS.
MY GENESIS ACCELERATES ON ITS OWN, THIS HAS HAPPENED SEVERAL TIMES, THE LAST TIME IT HAPPENED I WAS ABLE TO GET IT TO THE DEALERSHIP SO THEY COULD SEE IT, THEY TURNED THE CAR OFF & COULD NOT DUPLICATE THE PROBLEM THE 4TH TIME IT HAPPENED THE CAR LUNGED OUT AT A STOP LIGHT & ACCELERATED TO 50 MPH BEFORE I COULD GET IT STOPPED
ENGINE STALLED AGAIN IN END OF MAY, 2015 WHILE THE CAR WAS SLOWING DOWN. IT WAS TRAVELING AT A SPEED BETWEEN 10-20 MPH. THAT WAS THE 4TH TIME WE EXPERIENCED ENGINE STALL IN THE 2.5 YEARS OF OUR OWNERSHIP. WHEN THE ENGINE STALLED, ALL ELECTRICAL SYSTEM SEEM NORMAL - RADIO CONTINUED TO PLAY, AC AND FAN WERE STILL ON. WE ONLY NOTICE IT BECAUSE THE CAR WAS SLOWING DOWN MORE AND THERE WERE NO ENGINE NOISE. AFTER ENGINE WAS STALLED, WE STOPPED THE CAR AND SHIFTED THE SHIFTER BACK TO "PARK". WE WERE ABLE TO START THE ENGINE RIGHT UP AND EVERYTHING WAS FINE AFTERWARD. OUTSIDE WEATHER TEMPERATURE WAS HOT (UPPER 80?S TO 90?S) AT THE TIME. IN THE 4 INCIDENTS, THE ENGINE STALLED WHILE WE WERE ON A FLAT ROAD, INCLINE ROAD, GOING STRAIGHT AND MAKING A RIGHT TURN. IT HAPPENED RANDOMLY AND WE COULD NOT REPRODUCE IT. DEALER HAD TAKEN A LOOK AT THE ISSUE TWICE. NO COMPUTER ERROR CODES WERE FOUND AND THEY COULD NOT REPRODUCE THE STALLING PROBLEM EITHER. *CN
FIRST, THE CAR BEGAN RUNNING ROUGH SOON AFTER PURCHASED IN DECEMBER 2013 WITH 13,000 MILES. TAKEN TO DEALERSHIP TWICE . HAD MISFIRE CODES. WAS TOLD NOT TO USE GAS FROM KROGER. EVEN USING SHELL MID GRADE GAS CAR RUNS ROUGH AND PRONOUNCED STUMBLING UPON HIGHWAY ACCELERATION. SECOND, EXHAUST IS SOOTY AND STAINING REAR BUMPER AND CORRODING THE EXHAUST TIPS. DEALER SAID THE ENGINE (6 CYLINDER) IS HIGH PERFORMANCE AND ALL HIGH PERFORMANCE ENGINES SOOT. HE WOULD NOT WRITE THAT RESPONSE ON REPAIR TICKET. AS A LAY PERSON, CAR APPEARS TO BE RUNNING RICH WHICH IS CAUSING THE SOOT AND ROUGH ENGINE PROBLEMS.
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE FRONT ROTORS BENDED AND CAUSED THE FRONT SUSPENSION TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,200.
THREE ISSUES. ALL HAVE OCCURRED ONLY TWICE OR THREE TIMES IN TWO YEARS. LAST TIME I TOOK THE CAR TO DEALER BUT THEY DIDN'T DO ANYTHING SINCE NO "CODES" WERE STORED IN THE SYSTEM! 1. THE INFOTAINMENT DISPLAY PANEL GOES COMPLETELY DARK. RADIO STOPS AND ALL OTHER ACTIVITY AND CONTROL KNOBS BECOME NON-OPERATIONAL. JUST STOPPING AND RESTARTING THE CAR DOES NOT FIX THE PROBLEM. BUT, BOTH TIMES, WHEN I HAVE RESTARTED THE CAR AFTER 30-45 MINUTES (E.G., AFTER SHOPPING, OR RETURNING FROM AIRPORT), EVERYTHING IS BACK TO NORMAL. 2. SOMETIMES (AGAIN INFREQUENT) WHEN USING THE NAVIGATION SYSTEM, ALL COLORS GO AWAY, SCREEN BECOMES DARKER, AND EVERYTHING DISPLAYS IN GRAY. BUT, WHEN I CHANGE THE DISPLAY SETTINGS FROM AUTO TO DAY, THE COLOR RETURNS. ALL OCCURRENCES WERE DURING DAYTIME DRIVING. 3. AGAIN, SOMETIMES, WHEN LISTENING TO RADIO, THE BRIGHTNESS ON THE DISPLAY CHANGES FROM EVENLY LIT DISPLAY OF THE DIAL, THE TWO ENDS BECOME DARKER - LIKE GETS DARK AND CLOUDY! *TR
POWER SEAT SWITCH IS FAULTY. HAS BEEN REPLACED 2 TIMES
VEHICLE BECAME STUCK IN SNOW. AFTER DISENGAGING THE TRACTION CONTROL TO ALLOW VEHICLE TO GET UNSTUCK AS RECOMMENDED BY OWNERS MANUAL AND ATTEMPTING TO GET THE VEHICLE UNSTUCK WITH MILD ACCELERATION, REAR ROTORS BECAME SO HOT THEY WERE GLOWING ORANGE AND ON FIRE! HYUNDAI INITIALLY DENIED PLATINUM WARRANTY CLAIM AS "ABUSE AND WEATHER". ATTEMPTING TO WORK RESOLUTION WITH THEM TO FIX MY VEHICLE WHICH SUSTAINED APPROXIMATELY $3000 IN DAMAGE TO REAR BRAKE SYSTEM FROM FIRE. *TR
PURCHASED CAR NEW WITH DUNLOP SP SPORT 5000M TIRE SIZE 225/55/17 95H. AT 40MPH AND HIGHER, START HEARING A WOBBLE/DEEP GROWLING NOISE. TOOK TO DEALER AND WAS TOLD THE TIRES ARE CUPPED / NOT WORN EVENLY. THE TIRES HAVE BEEN ROTATED WITH EACH OIL CHANGE AND THE CAR HAS NOT BEEN IN A ACCIDENT. WAS TOLD I NEEDED NEW TIRES, OF COURSE THERE ARE NOT UNDER ANY WARRANTY. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO TWO VEHICLES THAT WERE PARKED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
WE WERE AT AN INTERSECTION ON HIGHWAY 1. CARS WERE DRIVING BY AT THE SPEED LIMIT OF 55MPH SO IT WAS IMPORTANT THAT WE ACCELERATE QUICKLY IN ORDER TO TURN LEFT ONTO THE HIGHWAY AND AVOID BEING HIT BY ONCOMING TRAFFIC. *TR WHEN IT WAS TIME TO GO I STEPPED ON THE ACCELERATOR, THE CAR BEGAN TO MOVE AND THEN WE EXPERIENCED ENGINE HESITATION, WHERE THERE WAS A MOMENTARY PERIOD WHERE THE ENGINE DID NOT RESPOND TO ME STEPPING ON THE ACCELERATOR. I REACTED BY STEPPING ON THE ACCELERATOR COMPLETELY TO THE BOTTOM AND STILL HAD NO RESPONSE - WE WERE COASTING. I COMPLETELY BACKED OFF THE ACCELERATOR AND STEPPED ON IT AGAIN WHEN THE ENGINE FINALLY BEGAN TO RESPOND. VEHICLES WERE FAST APPROACHING AND IN THAT MOMENT I FELT SCARED AND LOST TRUST IN MY CAR'S FUNCTIONALITY. EARLIER THAT DAY I ALSO NOTICED THAT WHEN ACCELERATING, WHEN ALREADY MOVING, I NOTICED THAT THE TRANSMISSION FELT LIKE IT WOULD WOBBLE. IT'S DIFFICULT TO DESCRIBE. IT FELT LIKE VERY SUBTLE MOMENTARY LOSSES OF POWER OR ACCELERATION FOLLOWED BY A RECOVERY IN THE ACCELERATION AND THEN REPEATING BUT IN QUICK SUCCESSION. YOU WOULD ONLY NOTICE IT IF YOU OWNED THE CAR. I HAVE NOT BEEN ABLE TO DUPLICATE IT. MAYBE IT WAS THE TRACTION CONTROL SYSTEM BUT BEING UNABLE TO ACCELERATE IN A SITUATION LIKE MINE WAS VERY DANGEROUS.
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE DOORS WOULD NOT UNLOCK AND A KEY SYMBOL ILLUMINATED INTERMITTENTLY. THE FAILURE ALSO PREVENTED THE VEHICLE FROM STARTING. THE DEALER STATED THAT THE SIGNAL FROM THE KEY FOB WAS NOT RECOGNIZED BY THE CONTROL SYSTEM IN THE VEHICLE. THE SYSTEM MODULE WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
BOUGHT MY 2013 GENESIS 3.8 WITH TECHNOLOGY & PREMIUM OPTIONS ON MARCH 1, 2013. I HAVE HAD TWO PROBLEMS FROM AROUND THE 2ND MONTH AFTER MY PURCHASE. THEY ARE: 1) THE DRIVER SEAT AND THE BACK NOT GETTING MUCH AIRFLOW EVEN AT THE SWITCH SETTING AT MAX POSITION; 2) THE SEAT LEATHER COVER IS NOT SNUG TIGHT - KIND OF LOOSE AND WAVY IN THE MIDDLE AREA. HAVE BEEN TO THE DEALER SEVEN TIMES STARTING AUGUST 2013. THE DEALER HAS REPLACED THE FAN AND FILTER, FOUND BLOWER MOTOR WEAKENED, SEIZED. REMOVED AND REPLACED BLOWER, SWAPPED SEAT WITH ANOTHER CAR IN STOCK/LOANER, FOUND DRIVER SEAT BOTTOM DEFORMED; REMOVED AND REPLACED DRIVER SEAT BOTTOM, AND HAVE, WITHOUT HYUNDAI'S APPROVAL, INSERTED A "HOSE" TUBE UNDER THE SEAT TO IMPROVE AIRFLOW. I HAVE ALSO HAD TWO DIFFERENT FIELD SERVICE REPS SPEND A DAY, MONTH APART, WITH THE CAR - TESTING AND MEASURING VOLTAGE AND CURRENT TO THE MOTOR. THE FIRST FIELD SERVICE REP AGREED THAT THERE IS A PROBLEM AND REQUESTED "DOCUMENTATION" FROM HYUNDAI-KOREA, BUT NEVER RECEIVED ANY. THAT REP WAS TRANSFERRED OUT, AND THE NEW FIELD REP DID NOT FIND ANY PROBLEM. AFTER THIS, THE DEALERSHIP SERVICE DIRECTOR TRIED TO HELP ME BY INSTALLING A SMALL "HOSE" TUBE JUST OVER THE AIR-INTAKE OPENING, BUT THAT STILL DID NOT IMPROVE ANYTHING. RIGHT NOW, AT MAX SETTING OF THE SWITCH, I STILL FEEL NO AIR COMING FROM ANY OF THE VENTED HOLES - ON THE SEAT AND ON THE BACK! I HAVE FILED THE DEFECT NOTIFICATION FORM WITH THE HYUNDAI AT THEIR CONSUMER CONNECT CENTER ADDRESS IN CALIFOR
TWO WEEKS AGO, MY 2013 3.8 V6 GENESIS SEDAN STALLED WHEN I WAS ABOUT TO TURN RIGHT INTO MY DRIVEWAY. BOTH THE STREET AND MY DRIVEWAY HAVE A LITTLE OF AN INCLINE (MAYBE 5 DEGREES). AFTER THE ENGINE STALLED, I NOTICED THE FUEL TANK WAS ON THE NEAR-EMPTY SIDE AND THE RANGE INDICATOR INDICATED THE REMAINING RANGE WAS 40 MILES. I WAS ABLE TO SHIFT THE CAR TO PARK AND RE-STARTED IT TO PULL INTO MY GARAGE. THIS ENGINE STALLED PROBLEM HAD HAPPENED TO MY WIFE TWICE AROUND THE SAME SPOT WITHIN THE LAST SIX MONTHS. WE TOOK THE CAR TO A HYUNDAI DEALERSHIP TO HAVE THEM LOOK IT OVER. THE TECHNICIAN DID NOT FIND ANY FAULT CODES AND THE CAR RAN FINE DURING TEST DRIVE. NO CORRECTIVE ACTIONS WERE PERFORMED AT THE TIME. *TR
WHILE IN TRAFFIC, STOPPED AND ATTEMPTING TO CHANGE TO NEXT LEFT HAND LANE, CAR STALLS FOR A FEW SECONDS INSTEAD OF ACCELERATE, THEN IT TAKES OFF AFTER DELAY. THE DELAY WILL CAUSE AN ACCIDENT. HAVE MENTIONED THIS TO THE DEALER AND THEY DO NOTHING. DEALER SAYS EVERYTHING IS OPERATING AS DESIGNED. POSTED THIS INCIDENT ON GENESIS FORUM AND HAVE GOTTEN NUMEROUS COMPLAINTS DESCRIBING THE SAME PROBLEM AS I HAVE BEEN EXPERIENCING. WE HAVE HAD THE CAR NOW JUST OVER 1 YEAR NOW AND IT STILL DOES THE HESITATION. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOME ONE GETS KILLED DUE TO NO ACCELERATOR RESPONSE WHEN IN TRAFFIC. OTHER THAN THIS PROBLEM, WE LIKE THE 2013 GENESIS VERY MUCH. *TR
WHILE TRAVELING AT THE POSTED HIGHWAY SPEED I HAD THE CRUISE CONTROL ENGAGED WHEN SUDDENLY THE CAR LURCHED, THEN SURGED. I STARTED/TRIED TO USE THE BRAKES TO SLOW THE CAR. THAT DIDN'T WORK. I TRIED TO DISENGAGE THE CRUISE CONTROL...THAT DIDN'T WORK....CAR KEPT SPEEDING UP TILL I HIT A MASSIVE RV AT 90MPH. I WAS KNOCKED UNCONSCIOUS, TAKEN BY AMBULANCE TO A TRAUMA CENTER, AND LATER LEARNED THAT NONE OF THE MANY AIRBAGS THAT THIS CAR HAD DID NOT DEPLOY. I AM TRULY BLESSED HAVING SURVIVED THIS ACCIDENT. THERE NEEDS TO BE BETTER VEHICLES WITH BETTER WORKING SYSTEMS TO PROTECT US. I WILL NOT RENT ANOTHER HYUNDAI EVER AGAIN!! *JS
MULTIPLE TIMES I HAVE ACCELERATED THE CAR TO GET ONTO THE HIGHWAY, CHANGE LANES QUICKLY,AND MAKE RIGHT ON REDS, ONLY TO HAVE IT LITERALLY DO NOTHING. AT TIMES IT TAKES 2 TO 3 SECONDS BEFORE IT ACCELERATES AND THEN SEEMS TO HAVE A TOUGH TIME SHIFTING THROUGH THE GEARS.AT LOW SPEEDS THE CAR SEEMS TO HESITATE AND SHIFT POORLY. HOPEFULLY THE DEALER CAN DO SOMETHING TO CORRECT THE ISSUE. *TR
GET IN 2013 HYUNDAI GENESIS COUPE. 2.0 T , START ENGINE SEAT BELT WARNING LIGHTS GO OFF AND STAY ON, TURN SIGNAL SOUND IS OFF AND ELECTRICAL LOCKS STOP WORKING ALL AT THE SAME TIME. TOOK TO DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG. RESEARCHED ON THE NET AND OTHER HAVE THE SAME PROBLEM, D NO FIXES OR EXPLANATIONS FROM HYUNDAI THAT I COULD FIND.. THIS EMAIL WAS I SENT TO HYUNDAI ON 5-9-2014 OUR 2013 HYUNDAI GENESIS IS HAVING ELECTRICAL PROBLEMS AND NO ONE AT HYUNDAI SEEMS TO CARE ABOUT IT!!. THE SERVICE CAN'T FIND ANYTHING WRONG UNTIL ITS TO LATE!!! RIGHT?? MANY CONSUMERS THAT OWN THIS CAR ARE HAVING THE SAME PROBLEMS WITH THE SEAT BELT LIGHT NOT GOING OFF, THE LOCKS MALFUNCTIONING, AND TURN SIGNAL / LIGHT PROBLEMS ALL AT THE SAME TIME!!! THIS NEEDS TO BE ADDRESSED NOW!!! THE ELECTRICAL SYSTEM IS VERY IN IMPORTANT AND CAN EFFECT THE SAFETY OF THE AUTOMOBILE. AIRBAGS!!! WE WILL FILE A COMPLAINT WITH THE NATIONAL SAFETY ADMIN. SO THEY KNOW WHATS GOING ON, AND IF AND WHEN SOMETHING DOES HAPPEN WE ARE COVERED.... I'M SURPRISED NO ONE HAS YET. FIX THE PROBLEM NOW!!! REGARDS, *TR
TRAVEL ON COUNTY ROAD LOST CONTROL OF THE CAR HIT THE BRAKES AND CAR WOULD NOT STOP CRASHED INTO A FENCE AND HAD DAMAGE ON FRONT AND BOTH SIDE OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE CAR WAS CONSIDERED A TOTAL LOST BY THE INSURANCE COMPANY BUT I WOULD LIKE AN INVESTIGATION ABOUT THE AIRBAGS. *TR
ON JANUARY 11TH 2014, I PURCHASED A BRAND NEW 2013 HYUNDAI GENESIS FROM BROWN'S MANASSAS HYUNDAI IN 8651 CENTERVILLE ROAD, MANASSAS, VA 20110. ON MY INVOICE IT WAS STATED THAT IT IS A BRAND NEW CAR. TWO MONTHS AFTER I PURCHASED THE CAR, I HAD A SENSOR PROBLEM, WHICH I GOT FIXED IN FAIRFAX HYUNDAI WHICH IS VERY UNUSUAL FOR A BRAND NEW CAR. ON 10TH APRIL, I HEARD GRINDING NOISE FROM THE REAR RIGHT TIRE. I TOOK IT TO OTHER HYUNDAI AGAIN. BELOW IS THE REPORT THAT THEY GAVE ME AND I WAS STUNNED. "TECHNICIAN FOUND THAT THE REAR RIGHT STRUT HAD SNAP FROM BOLD ON FRAME, ONE BOLT MISSING PRIOR AND ALSO FOUND GREEN DUCT TAPE THAT WAS HOLDING THE STRUT TO THE CAR. CUSTOMER ADVISED VEHICLE IS UNSAFE TO DRIVE. IF VEHICLE IS DRIVEN THERE IS A HIGH POSSIBILITY OF THE STRUT FALLING OFF WHICH IS VERY DANGEROUS AND AN ACCIDENT WILL RESULT." THERE WAS A GREEN DUCT TAPE SUPPORTING THE CAR. AFTER THIS REPORT, FOR ME IT IS PROVED THAT THIS CAR MIGHT HAVE BEEN IN A MAJOR ACCIDENT BEFORE I PURCHASED IT AND THE ISSUE HAS BEEN FIXED WITHOUT REPORTING IT. EVEN THE MECHANIC WHO SHOWED ME THE PROBLEM WITH THE CAR WAS SHOCKED. AFTER I GOT THE REPORT, I TOOK IT TO BROWN'S HYUNDAI MANASSAS AND TALKED WITH SERVICE MANAGER, HE TOTALLY IGNORED ME. OTHER SALES ASSOCIATES TOLD ME THEY ARE UNKNOWN WITH THIS ISSUE AND THEY CANNOT DO ANYTHING FURTHER TO HELP ME. I WAS VERY DISAPPOINTED WITH THE DISLOYAL BEHAVIOR FROM A HYUNDAI EMPLOYEE. AS MECHANIC SAID, I COULD HAVE GOT INTO A MAJOR ACCIDENT. MY CONCERN IS MY FAMI
THIS IS MY 2ND TIME THAT HAS HAPPENED, 1ST TIME WAS ABOUT IN FEB 15. 2014 AND 2ND, ON APRIL 2,2014. BOTH TIMES, I WAS ON RICHMOND HWY ALEXANDRIA VA DRIVING ABOT 45 TO 50 MILES PER HOUR. ALL OF SUDDEN THE CAR DECELERATED TO ABOUT 5 MILES AND I WAS FLOORING THE PEDAL. I WAS IN SUCH A SHOCK ABOUT THIS INCIDENT BEING THAT MY CAR IS ONLY 1 YEAR OLD. SO WE TOOK IT TO THE ALEXANDRIA HYUNDAI DEALERSHIP. THE REPAIR WAS VERY FAST, THEY INFORMED ME THAT THE THROTTLE PROGRAMMING WAS OFF. I WAS IN FEAR OF MY LIFE SINCE I DRIVE THROUGH TUNNELS AND BRIDGES. I TRUSTED THAT IT WILL BE FIXED PERMANENTLY BUT TO FIND OUT THAT 2 MONTHS LATER I HAD TO EXPERIENCE DEATHLY RE OCCURRENCE. I WAS SO PETRIFIED AND DID NOT WANT TO DRIVE THAT CAR AGAIN SO I REQUESTED TO EXCHANGE TO ANOTHER CAR. MY HUSBAND DID ALL OF THE TRANSACTIONS FOR THE NEW CAR. FEW DAYS LATER, PAPER WORK ARRIVED, THE SALESMAN CAME TO MY WORK DURING BUSY TIME SO I DIDN'T HAVE CHANCE TO READ IN DETAILS.WELL THE PAPER WORK READ THAT MY NEW CAR WAS 2013 INSTEAD OF 2014. I WAS SO UPSET IN ADDITION TO MY OTHER ISSUE AND NOT WANTING THE SAME MODEL AND YEAR. I FEEL THAT THIS CAR AND MAY BE THE MODEL IS VERY DANGEROUS AND NEED TO REPORT FOR CONSUMER TO BE AWARE OF THIS PROBLEM. THANK YOU. *TT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Hyundai Genesis → · Every Genesis year → · How the figures are calculated →