Page 5 of 6 · complaints 201–250 of 260

2012 Hyundai Genesis complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Exterior Lighting
Filed Nov 4, 201540,000 milesTX

SINCE I BOUGHT THIS CAR WHEN I USE THE TURN SIGNALS AT NIGHT, MY HEADLIGHTS WOULD TURN OFF A SECOND OR TWO. ALSO I'VE NOTICED A SLIGHTEST MOVEMENT OR PRESSURE ON THE TURN SIGNAL STALK CAN CAUSED THE HEADLIGHTS TO FLICKER. THIS EVENTS OCCURRED RANDOMLY, AROUND FEW TIMES A WEEK, BUT STILL CAUSING A HAZARDOUS DRIVING CONDITION AT NIGHT WHEN THE HEADLIGHTS ARE COMPLETELY OFF FOR FEW SECONDS. THIS EVEN OCCURRED RANDOMLY WHEN THE TURN SIGNAL STALK IS USED WHETHER THE CAR IS MOVING OR PARKING. I BELIEVED THERE IS A PROBLEM WITH THE LIGHT ON/OFF & TURN SIGNAL STALK DESIGN THAT CAUSING THE HEADLIGHTS TO GO OFF AND/OR FLICKERING RANDOMLY WHEN USING THE TURN SIGNAL.

Exterior Lighting
Filed Nov 4, 201512,000 milesCA

THE HEADLIGHTS RANDOMLY TURN OFF WHEN THE HEADLIGHT SWITCH IS IN THE "ON" POSITION. THIS PROBLEM HAS OCCURRED WHEN THE CAR IS IN MOTION AT VARIOUS SPEEDS FROM RESIDENTIAL STREET TO FREEWAY, WHILE TURNING OR GOING STRAIGHT AS WELL AS WHEN IT IS STATIONARY. AFTER THE PROBLEM HAS OCCURRED, TOUCHING OR MOVING THE TURN SIGNAL STALK WILL USUALLY CAUSE THE HEADLIGHTS TO COME BACK ON. THE PROBLEM HAS NEVER OCCURRED WHEN THE SWITCH IS IN THE "AUTO" POSITION. THE PROBLEM HAS OCCURRED MANY TIMES BUT IS HARD TO REPLICATE ON DEMAND. IT IS HAPPENING WITH MORE FREQUENCY NOW. THE HYUNDAI DEALER WILL NOT FIX THE PROBLEM BECAUSE THEY CAN NOT DUPLICATE IT ON DEMAND.

Electrical System
Filed Oct 31, 201555,500 milesTX

WHAT IS LIKELY A FAULTY TURN SIGNAL STALK CAUSES THE VEHICLE'S HEADLIGHTS TO EITHER FLICKER, SHUT OFF OR FLASH THE HIGH BEAMS REGARDLESS IF IT IS STATIONARY OR IN MOTION. IT MANIFESTS ITSELF IN VARIOUS WAYS; THE MOST RECENT BEING ON A 5 HOUR INTERSTATE TRIP. WHEN SIGNALING TO CHANGE LANES, THE HIGH BEAMS WOULD FLASH WHICH WOULD IN TURN DISTURB DRIVERS IN FRONT OF ME. OTHER TIMES, THE LIGHTS HAVE FLICKERED AND/OR TURNED OFF ENTIRELY FOR A BRIEF PERIOD OF TIME HINDERING NIGHT TIME VISIBILITY. FOR FURTHER REFERENCE, I WILL PROVIDE A LINK TO AN OWNER'S ONLINE FORUM WHICH DISCUSSES OTHER INDIVIDUAL'S PROBLEMS LIKE THIS: HTTP://GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?T=12504&PAGE=4

Exterior Lighting
Filed Oct 27, 201529,000 milesNC

THE HEADLIGHTS WILL FLICKER OFF IN THE "ON" MODE WHEN USING THE TURN SIGNALS, SUCH AS DURING LANE CHANGES. SOMETIMES WILL NOT TURN BACK ON UNTIL THE TURN SIGNAL STALK IS BUMPED AGAIN. CAR CAN BE STATIONARY OR MOVING. DOES NOT HAPPEN WITH HEADLIGHTS IN "AUTO" MODE.

Exterior Lighting
Filed Oct 21, 201514,000 milesAZ

WHEN TURNING RIGHT, HEADLIGHTS IN 'ON' POSITION AND TURN INDICATORS FUNCTIONING HEADLIGHTS FLICKERED THEN WENT OUT FOR A PERIOD OF 2-3 SECONDS ONCE TURN SIGNALS RETURNED TO NEUTRAL POSITION. HAVE EXPERIENCED SAME FAILURE SEVERAL TIMES SINCE INITIAL. DEALER COULD NOT DUPLICATE PROBLEM AND REFUSED TO REPAIR. OTHER GENESIS DRIVERS REPORTING SAME FAILURE - SOME HAVE HAD TURN SIGNAL STALK REPLACED UNDER WARRANTY.

Engine
Filed Oct 11, 201589,914 milesTX

WHILE DRIVING HOME TODAY MY CAR KILLED DEAD WHICH CAUSED THE POWER STEERING TO GO OUT WHILE I WAS TURNING OFF FM1960 ONTO KENSWICK IN HUMBLE TX WHICH IS A VERY BUSY STREET. THIS IS THE 3RD TIME THAT THIS HAS HAPPENED I WROTE A LETTER BACK ON 5-22-15 TO HYUNDAI WARRANTY DEPARTMENT AND HAVE NOT BEEN NOTIFIED BY THEM. THIS IS VERY DANGEROUS I COULD HAVE BEEN REAR ENDED AND GOD KNOWS WHAT ELSE. PLEASE HAVE THIS MATTER CHECKED INTO WITH HYUNDAI. THANK YOU VERY MUCH. *TR

Fuel/Propulsion System
Filed Sep 30, 2015NV

MY CAR WAS SERVICED 3 TIMES AT DEALER DUE TO GASOLINE SMELL ISSUE AFTER DRIVING 2 HOURS CONTINUOUSLY AT HIGH TEMPERATURE 100+. I HAVE TO INHALING THE GAS MOST TIME WHEN I DRIVE BACK TO HOME. HYUNDAI IS TRYING TO IGNORE THIS HAZARD/SAFETY/HEALTH ISSUE... WHAT WILL HAPPEN IF I GET HIT BY OTHER VEHICLE WHILE GAS FUME IS RELEASING FROM MY CAR? HOW ABOUT OTHER PEOPLE SEATING IN MY CAR WHILE I DRIVE THIS CAR?

Engine
Filed Sep 25, 201550,000 milesTX

THIS IHAS HAPPENED 4-5 TIMES. I WAS DRIVING ON A STREET, THANK GOD, I WAS NOT ON HWYWAY, ENGINE JUST STALLED AND STREERING WHEEL LOCKED. I WAS HARD BUT, SOMEHOW MANAGED TO GET ON THE CURBE AND AVOID A CRASH. IF THIS WOULD HAVE HAPPENED ON FREEWAY, IT WOULD HAVE BEEN FATAL. I THINK, HYUNDAI SURE KNOW THIS PROBLEM EXIST IN GENESIS TOO. IT IS SAME PROBLEM ( SYMPTOMS) AS DESCRIBED IN HYUNDAI'S SONATA RECALL. I DON'T KNOW WHAT IS HYUNDIA WAITING FOR. IT IS A SERIOUS PROBLEM WITH A $50,000 CAR . I HAVE NO TRUST ON THIS CAR ANYMORE. THIS WOULD BE MY LAST HYUNDAI. I KNOW, IF I TAKE CAR TO DEALERSHIP , I WOULD HEAR RESPONSE THAT , NO ISSUE FOUND. GENESIS HAS A SERIOUS ENGINE PROBLEM WITH STALLING.

Power Train
Filed Sep 25, 201547,000 milesSC

WHEN DRIVING OUR CAR, IT JUST DIES WITH NO FOR WARNING WHAT SO EVER. THIS HAS HAPPENED 7 OR 8 TIMES OVER THE PAST TWO YEARS, SO IT IS NOT SOMETHING THAT HAPPENS ALL THE TIME BUT WHEN IT DOES IT CAN BE EXTREMELY DANGEROUS. THIS HAS HAPPENED DRIVING DOWN INTERSTATE ALL THE WAY TO SLOWING DOWN FOR STOPPED TRAFFIC. WE STARTED WORKING WITH FORT MILL HYUNDAI OVER TWO YEARS AGO AND HAVE BEEN TOLD THINGS LIKE OUR OIL CHANGE WAS PAST DUE TO MY WIFE DOESN'T DRIVE THE CAR HARD ENOUGH, BOTH LAUGHABLE RESPONSES TO A VERY SERIOUS ISSUE. WE WERE GETTING NOWHERE WITH THE DEALER SO I CONTACTED HYUNDAI CORPORATE AND AGAIN GOT A LAUGHABLE RESPONSE FROM THEIR INTERNET TEAM. WHEN I PUSHED THE ISSUE AND BROUGHT UP SOMEONE WAS GOING TO GET HURT OR KILLED AND THEY WOULD HEAR FROM AN ATTORNEY THEY HAD THEIR REGIONAL MANAGER OUT OF ATLANTA CALL ME (I BELIEVE HIS NAME IS [XXX], HE TALKED ME INTO TAKING THE CAR TO KEITH HAWTHORNE HYUNDAI AS THE FORT MILL LOCATION DID NOT FOLLOW THEIR INTERNAL PROCEDURES. IN WORKING WITH THE KEITH HAWTHORNE TEAM THEY FELT THEY COULD HELP ME OUT. AFTER HAVING MY CAR FOR 10 DAYS THEY CALLED ME AND TOLD ME TO PICK UP THE CAR AS HYUNDAI WILL NOT AUTHORIZE THEM TO DO ANYTHING ON THE CAR. I COMPLETELY REALIZE THE TECHNOLOGY AND COMPLEXITY OF TODAYS AUTOMOBILES AND WAS TRYING TO REMAIN PATIENT AND WORK WITH THEM EVEN THOUGH I FELT IT PUT MY FAMILY AT RISK. UNFORTUNATELY HYUNDAI HAS MADE THE DECISION TO NOT WORK WITH ME LEAVING ME NO OPTION BUT TO REACH OUT TO YOU. A SIDE NOTE,

Steering
Filed Sep 13, 201529,600 milesAR

THE CAR JUST COMPLETELY SHUT DOWN. FORTUNATELY, I HAD JUST TURNED FOR HOME ON A 25 MPH STREET SO I WAS GOING SLOW ENOUGH THAT I COULD MANAGE TO AT LEAST GET THE CAR TO THE SIDE OF THE ROAD. DO NOT KNOW WHAT WOULD HAVE HAPPENED 15 MINUTES EARLIER IF IT HAD SHUT DOWN ON THE BUSY INTERSTATE I WAS ON. IT DID START BACK UP AGAIN, BUT NOW AM AFRAID TO DRIVE IT ANYWHERE. HAVE CONTACTED HYUNDAI, BUT IF THERE FOLLOW-UP IS ANYTHING LIKE IT HAS BEEN IN THE PAST, IT WILL BE A WASTE OF MY TIME. THEY WILL JUST SAY THAT THEY CANNOT REPRODUCE THE PROBLEM AND SEND US A COFFEE MUG HOPING THAT WILL RESOLVE THE ISSUE. WE HAVE HAD NUMEROUS PREVIOUS ELECTRICAL ISSUES: SUCH AS CAR STARTING BACK UP BY ITSELF AFTER BEING SHUT OFF, THE RADIO LITERALLY POPPING ON AND OFF, THE RADIO LOCKING ON A STATION (YOU COULD CHANGE CHANNELS, BUT THE SAME STATION KEPT PLAYING), THE NAV TURNING ON AND OFF BY ITSELF. THE CAR HAD BEEN DOING OKAY THIS YEAR UNTIL THIS MOST RECENT INCIDENT WHERE IT JUST FLAT SHUT OFF. DO NOT TRUST HYUNDAI TO SOLVE THE ISSUE AND IT IS TO SCARY TO DRIVE. AND I DON'T BELIEVE THAT THERE IS A LEMON LAW IN THIS STATE. NO MATTER WHAT, I CAN ASSURE YOU THAT THIS WILL BE MY LAST HYUNDAI.

Unknown or Other
Filed Aug 5, 201537,300 milesCA

WHEN DRIVING ON FREEWAY AT 65MPH THE ENGINE MISSED THEN STALLED. I LOST POWER STEERING AND POWER BRAKES. MULTIPLE WARNING LIGHTS ON. DEALER IS NOT FINDING ANYTHING USING COMPUTER DIAGNOSTICS. LOSS OF STEERING AND BRAKES AT HIGH SPEEDS IS NOT GOOD!!!!

Engine
Filed Jul 7, 201529,000 milesTN

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE ATTEMPTING TO MERGE INTO TRAFFIC. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND DROVE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER AND TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER CONCLUDED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 09/01/15*LJ UPDATED 10/14/2015*JS

Engine
Filed Jul 3, 201534,500 milesSC

THIS SAME ISSUE HAS HAPPENED ABOUT 5 TIMES OVER THE LAST YEAR. BUT 2 TIMES IN THE LAST FEW WEEKS. LOW SPEED WITH A SLIGHT INCLINE IN THE ROAD, THE CAR COMPLETELY SHUTS OFF. HAD TO COAST TO A STOP PUT CAR IN PARK AND THEN RESTART. THE RESTART IS FINE AND THE CAR DRIVES AS NORMAL.

Electrical System
Filed May 4, 201545,000 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN THE VEHICLE WAS STARTED, THE FRONT WINDOWS WERE LOWERED AND THE DRIVER SIDE WINDOW SWITCH BECAME INOPERABLE FOR APPROXIMATELY FIVE MINUTES. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Engine
Filed Mar 25, 201535,997 milesCA

THE CAR STALLED AND ENGINE SHUT OFF WHILE MOVING. I WAS DRIVING ON A SURFACE STREET WHEN THE CAR SHUT OFF, ALL INDICATOR LIGHTS WERE ON, TEMP GAUGE WAS NORMAL, FUEL TANK WAS MORE THAT 3/4 FULL. THE CAR STARTED UP AGAIN AND DROVE AWAY NORMALLY. *TR

Electrical System
Filed Jan 19, 2015FL

THE FIRST TIME IT HAPPENED I WAS DRIVING ON A 2 LANE ROAD WHEN THE CAR JUST STOPPED, NO WARNING. AFTER ABOUT 15 MINUTES THE CAR STARTED UP AGAIN. I BROUGHT IT TO THE DEALER SERVICE DEPARTMENT AND THEY KEPT THE CAR FOR 2 WEEKS AND TOLD ME THE CAR IS FINE NOW. THE SECOND TIME IT HAPPENED MY HUSBAND WAS DRIVING THE CAR AND WAS GETTING OFF ONE MAJOR ROAD AND GETTING ON TO ANOTHER AND THE CAR JUST STOPPED AGAIN. WAITED AGAIN AND THE CAR STARTED UP AGAIN AFTER ABOUT 15 MINUTES. THE THIRD TIME MY HUSBAND WAS DRIVING FROM MY HOME TO THE FRONT OF MY DEVELOPMENT AND THE CAR STOPPED AGAIN NO WARNING. THE FORTH TIME WAS JUST THIS PAST WEEK WHEN DRIVING THE CAR ON A VERY BUSY ROAD AND IT HAPPENED AGAIN, THIS TIME SOMEONE HAD TO PUSH US OFF THE MAIN ROAD SO THAT WE DO NOT GET HIT. I TOOK THE CAR TO THE DEALERSHIP AGAIN AND THEY HAVE THE CAR RIGHT NOW AND I AM DRIVING A LOANER CAR. I CALL HYUNDAI AND STARTED A CASE AND THEY TOLD ME THAT IT IS UP TO THE DEALERSHIP TO DECIDE WHAT TO DO ABOUT MY CAR IF THEY CAN NOT FIND THE PROBLEM. I AM REFUSING TO DRIVE THE CAR BECAUSE I DO NOT KNOW WHEN THIS IS GOING TO HAPPEN AGAIN AND I AM AFRAID. WE HAVE BEEN VERY LUCKY UP TO NOW THAT WE HAVE NOT HAD AN ACCIDENT OR EVEN WORSE. PLEASE TELL ME WHAT I NEED TO DO NOW. BY THE WAY THIS IS A LEASED CAR. *TR

Electrical System
Filed Jan 16, 201531,000 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

Engine
Filed Jan 5, 2015CT

UPON STARTING MY CAR THE ENGINE WAS REVVING.I THOUGHT IT WAS DOING THAT BECAUSE IT WAS EXTREMELY COLD OUT. I LET IT WARM UP A LITTLE. I PUT THE CAR IN DRIVE IT BEGIN TO ACCELERATE BY ITSELF GOING UP TO 40 MILES WHILE IN A PARKING GARAGE. I MANAGED TO FINALLY STOP THE CAR BY FLOORING THE BRAKE PETAL & EMERGENCY BRAKE. I TURNED THE CAR OFF AND RESTARTED IT AND IT STARTED REVVING AGAIN! I CALLED THE HYUNDAI DEALERSHIP TO REPORT WHAT HAD HAPPENED. *TR

Vehicle Speed Control › Cruise Control
Filed Dec 31, 201490,200 milesMI

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE CRUISE CONTROL WAS NOT ENGAGING AND DISENGAGING PROPERLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,200. UPDATED 03/10/15*LJ UPDATED 9/12/2017*CN

Engine
Filed Sep 21, 201449,000 milesCA

I WAS TRYING TO TURN LEFT ONTO A CROSS STREET AND AS SOON AS I GOT MOVING THE CAR LOST POWER FOR A FEW SECONDS THAT STARTED GOING AGAIN...THIS AS HAPPEN 4 OR 5 TIMES AND I ONLY OWNED THIS CAR FOR 3 WEEKS. HYUNDAI CAN'T DUPLICATE THIS HAPPENING....ITS ON THE HYUNDAI FORUMS AND THEY SENT ME HERE. *TR

Visibility/Wiper
Filed Sep 2, 201420,094 milesKY

THE WIPERS WOULD START TO WIPE THEN STOP IN THE MIDDLE OF THE WINDSHIELD, AFTER TURNING IT ON AND OFF OVER AND OVER AGAIN (SOMETIMES UP TO 30 SECONDS OF NON-MOVEMENT), THEY FINALLY START TO MOVE AGAIN. THIS REPEATED ITSELF FOR THE ENTIRETY OF MY DRIVE TO WORK (APRX 25 MINUTES) IN THE RAIN. I NEARLY RAN INTO THE BACK OF SOMEONE BECAUSE I COULD NOT SEE ANYTHING OUT OF MY WINDSHIELD. *TR

Electrical System
Filed Aug 29, 201438,549 milesTX

RADIO DISPLAY FREEZING UP. WORD GENESIS STAYS ON. WHEN PUT IN REVERSE REAR CAMERA WILL NOT COME ON. WHEN PUT IN DRIVE DISPLAY STAYS FROZEN WITH WORD GENEIS. CAN HEAR RADIO PLAYING ON AM/FM/ AND XM RADIO WHEN CHANGING CHANNELS. IT FREEZED UP ON ME TOOK IT TO DEALER, SERVICE MANAGER HIT RESET BUTTON WOULD NOT RESET. TURNED CAR ON AND OFF SEVERAL TIMES BEFORE IT FINALLY CLEARED. *TR

Power Train
Filed Aug 12, 20145,000 milesOR

I HAD THIS VERIFIED SCENARIO BY THE LOCAL HYUNDAI TECHNICIAN WHILE HE HAD THE COMPUTER HOOKED TO MY CAR AND I CONSISTENTLY DUPLICATED THE PROBLEM. WHILE QUICKLY DECELERATING FROM 25-20 MPH TO UNDER 5MPH THE TRANSMISSION DELAYS THE SHIFT FROM 3RD OR 4TH GEAR DIRECTLY TO 1ST GEAR BY 2-4 SECONDS WITHOUT ANY POWER. WHEN IMMEDIATE POWER IS NEEDED THE DELAY CAUSES ME TO GIVE IT MORE GAS IN HOPES OF MORE IMMEDIATE RESPONSE. EVENTUALLY THE CAR GIVES SUDDEN ACCELERATION OFTEN TIMES TRIGGERING THE TRACTION CONTROL TO ENGAGE. THIS HAS CAUSED A FEW NEAR MISS ACCIDENTS FOR ME. I BRING IT UP TO THE DEALERSHIP EVERYTIME I HAVE THE CAR SERVICED BUT IT DOESN'T APPEAR HYUNDAI HAS A FIX. I HAVE ALSO SENT IN THIS ISSUE DIRECTLY TO HYUNDAI USA. THE ISSUE IS THE SHIFT PATTERN FROM 3RD OR 4TH DIRECTLY TO 1ST GEAR. IF THE CAR WOULD DOWNSHIFT EVENLY 4,3,2 THEN THE PROPER GEAR WOULD BE ENGAGED WHEN POWER IS NEEDED. *TR

Engine
Filed Aug 4, 201414,974 milesMA

ON 08/02/2014 AT APPROXIMATE 6 P.M., MY 2012 GENESIS R-SPEC 5.0 SEDAN COMPLETELY STALLED OUT AS I WAS COMING TO A STOP AT A MAJOR INTERSECTION. THERE WAS NO WARNING OR INDICATION OF ANY ISSUES UP TO THIS POINT. IT TOOK SEVERAL ATTEMPTS AT STARTING THE VEHICLE BEFORE IT FINALLY STARTED AND CONTINUED UNDER ITS OWN POWER. THIS TYPE OF UNEXPLAINED POWER LOSS COULD LEAD TO A VERY SERIOUS ACCIDENT. THE ENGINE WARNING LIGHT IS CURRENTLY NOT INDICATING ANY PROBLEMS SO I DOUBT IF THERE ARE ANY TROUBLE CODES STORED. I HAVE OWNED THE VEHICLE SINCE NEW AND IT HAS ALWAYS BEEN GARAGED AND NEVER IN A ACCIDENT. *TR

Fuel/Propulsion System
Filed Aug 1, 201426,764 milesAZ

AN ALARMING SMELL OF GAS FUMES COULD BE SMELLED EMANATING FROM THE DRIVER'S REAR WHEEL WELL. I TOOK IT TO THE JIM CLICK BODY SHOP THAT HAD RECENTLY REPAIRED THE CAR IN THAT AREA AND THEY FOUND NO LEAKS BUT VERIFIED THE FUMESA. THE NEXT DAY I TOOK IT TO JIM CLICK HYUNDAI AT THE AUTO MALL TO BE REPAIRED . THEY COULD NOT REPRODUCE THE PROBLEM. THE DEALER HAS REPORTED SEVERAL OCCURRENCES OF THIS TYPE. THIS IS A VERY HOT TEMP TIME HERE AS AN ASIDE. *TR

Exterior Lighting
Filed May 29, 201422,245 milesFL

WHEN TURN SIGNAL IS TURNED ON LIGHTS GO OFF FOR 2 TO 5 SECONDS SEEMS TO BE GETTING WORSE, CALLED DEALER WAS TOLD TO BRING IN CAR FOR INSPECTION, THIS IS PROBABLY HAPPENING TO OTHER GENESIS OWNERS, HAVE RESTRICTED MY NIGHT DRIVING DUE TO SAFETY CONCERNS. *TR

Engine
Filed May 11, 201438,000 milesNC

MY 2012 HYUNDAI GENESIS 6 CYLINDER SEDAN HAS STALLED SINCE I BOUGHT IT (LEASED) NEW TWO YEARS AGO. EACH TIME I GO TO THE DEALER (OIL CHANGES, ETC.) AND ASK THEM ABOUT IT THEY SAY THEY HAVE NOT HEARD OF THIS PROBLEM AND SINCE THEY CANNOT RECREATE IT WHEN THEY DRIVE THE CAR THEY TELL ME THERE IS NOTHING THEY CAN DO. JUST A SHORT TIME AGO MY FAMILY AND I WERE ALMOST IN A VERY SERIOUS ACCIDENT - THERE ALMOST CERTAINLY WOULD HAVE BEEN A FATALITY IF I HAD NOT LEFT ENOUGH ROOM WHEN TURNING LEFT IN FRONT OF ONCOMING TRAFFIC ON A STATE HIGHWAY. AS WITH ALL BUT ONE OF ABOUT 8 STALLS THE ENGINE CUTS OUT AS THE CAR SLOWS TO AT OR JUST BELOW 5 MPH. THIS TIME ONCOMING TRAFFIC CLEARED ME BY INCHES AS I MUSCLED THE TURN WITHOUT POWER STEERING AND THE CAR COASTED TO SAFETY. THIS HAS BECOME UNBEARABLE. I WILL BE GOING TO THE DEALERSHIP AS SOON AS POSSIBLE. THIS CAR STICKERED AT $45K - I HAVE HAD MORE EXPENSIVE AND COMPARABLY PRICED CARS, AUDI, BMW, CADILLAC, ETC., BUT HAVE NEVER HAD A PROBLEM LIKE THIS! IT DID STALL ONCE AT 45 MPH BUT ALL OTHER STALLS HAVE BEEN AT THE POINT OF ALMOST STOPPING OR, IN TONIGHT'S CASE, DECELERATING SOMEWHAT RAPIDLY AS IN A LEFT TURN FROM 55 MPH. PLEASE HELP WITH THIS ISSUE. I CANNOT FIND ANYTHING SPECIFIC ON-LINE ALTHOUGH APPARENTLY ELANTRA'S HAVE THE SAME ISSUE(?). HAVE FOUND A FEW POSTINGS FROM OTHER GENESIS OWNERS, BUT I CANNOT FOLLOW THEM - I AM NOT A MECHANIC - THEY TALK ABOUT TURNING "ESC" ON AND/OR OFF; WHICH I KNOW IS ELECTRONIC STABILIZATION CONTROL, BUT,

Electrical System
Filed Apr 2, 201435,000 milesRI

WHILE DRIVING AT NIGHT ON THE HIGHWAY WITH THE LIGHTS ON AUTOMATIC SETTING, TAKING A EXIT AND PUT MY LEFT BLINKER ON THE HEAD LIGHTS SHUT OFF FOR A PERIOD OF TWO SECONDS. AT TIMES THE CRUISE CONTROL DOES NOT WORK, THE FRONT AND REAR SENSORS COME ON WHEN IS NOTHING IN FRONT OR REAR OF THE VEHICLE. THE CAR AS BEEN AT THE DEALER VARIOUS TIMES AND AT TIMES THEY SAID I HAVE A BAD SENSOR AND BY THE TIME THEY LOOK AT THE VEHICLE THEY SAID THAT IS NOTHING WRONG. THE SYMPTOMS GO AWAY AFTER DRIVING FOR A COUPLE DAYS, BIT I FEEL THAT I WILL GET INTO A ACCIDENT IF THE LIGHTS DON'T COME BACK ON. *TR

Exterior Lighting
Filed Mar 31, 201425,000 milesFL

AT NIGHT WITH HEADLIGHTS ON WHEN YOU USE TURN SIGNALS THE HEADLIGHT GO OUT FOR A MOMENT. *TR

Service Brakes
Filed Mar 24, 20147,460 milesAZ

WHILE TRAVELING AT ABOUT 10MPH IN A PARKING LOT THE BRAKE PEDAL WENT TO THE FLOOR WHEN I TRIED TO STOP. THERE WAS MINIMAL BRAKING. THE BRAKES STARTED TO WORK NORMALLY AND THEN FAILED AGAIN WITHIN MINUTES. THE CAR WAS THEN TOWED TO THE DEALER. THE DEALER SAID THERE WAS NO RECALL ON MY CAR AND SO DID HYUNDAI. I RESEARCHED THE NHTSA DATA BASE AND FOUND THE RECALL RELATED TO BRAKE FAILURES IN THE GENESIS WHICH WOULD HAVE AFFECTED MY CAR. I HAVE NEVER RECEIVED A RECALL NOTICE EVEN THOUGH MY CAR WAS PRODUCED 3/24/12 AND ACCORDING TO NHTSA ALL CARS PRODUCED UP TO AND INCLUDING 3/28/12 WERE TO HAVE BEEN RECALLED . *TR

Air BagsCrash1 injured
Filed Feb 1, 2014CA

THE VEHICLE WAS HIT IN THE RIGHT REAR QUARTER AND THEN IN THE FRONT, COMPLETELY DEMOLISHING THE FRONT BODY WORK. ONLY THE PASSENGER SIDE WINDOW CURTAIN AIRBAG DEPLOYED, LIKELY DUE TO THE INITIAL RIGHT REAR SIDE IMPACT. THE SOLE OCCUPANT (DRIVER) WAS NOT PROTECTED AND WAS INJURED (CRACKED PELVIS, CRACKED ORBITAL BONE, NOSE INJURY) BECAUSE THE STEERING WHEEL AIRBAG SYSTEM FAILED TO DEPLOY. THE MANUFACTURER WAS PROVIDED WITH PHOTOGRAPHIC EVIDENCE SHOWING THE ABOVE, BUT HAS DECLINED TO ADDRESS THE ISSUE BECAUSE "WE ATTEMPTED TO INSPECT YOUR VEHICLE AND BELIEVED THAT AN INSPECTION WOULD HAVE CONFIRMED THE PROPER OPERATION OF THE VEHICLE'S AIRBAG SYSTEM." THE CAR WAS SCRAPPED ALREADY AND NOT AVAILABLE FOR INSPECTION. PHOTOS PROVIDED TO THE MANUFACTURER (AND AVAILABLE TO YOU) DEMONSTRATE CLEARLY THAT THE FRONT BUMPER ASSEMBLY BODYWORK WAS COMPLETELY RIPPED OFF THE CAR, YET THE DRIVER AIRBAG DID NOT DEPLOY. THAT WOULD SEEM TO INDICATE A CATASTROPHIC FAILURE OF THAT INTENDED SAFETY FEATURE. THE MANUFACTURER'S ASSERTION ABOUT CONFIRMATION OF PROPER AIRBAG SYSTEM OPERATION IS NOT CREDIBLE IN VIEW OF THE FACTS. PLEASE RESEARCH THE INFORMATION AND MAKE SURE THAT OTHER DRIVERS ARE NOT VICTIMIZED BY INADEQUATE SAFETY ENGINEERING. *TR

Exterior Lighting
Filed Dec 31, 20132,500 milesMO

WHILE DRIVING AT NIGHT WITH HEADLIGHTS SET TO ON USED LEFT TURN SIGNAL AND HEADLIGHTS BRIEFLY WENT OUT. SINCE THEN HAVE HAD APPROXIMATELY 3 OR 4 FURTHER INCIDENTS LIKE THIS. I BELIEVE AT LEAST ONE INCIDENT OCCURRED WHEN STEERING WHEEL WAS TURNED BUT TURN SIGNAL NOT USED (WAS GOING AROUND CURVE). OUTAGE LASTS FOR JUST ABOUT A SECOND. *TR

Electrical System
Filed Dec 3, 201322,085 milesIL

HYUNDAI GENESIS SEDAN W/TECH PACKAGE. WHILE DRIVING DOWN A POORLY LIT ROAD AT APPROXIMATELY 50 MPH, I ACTIVATED MY RIGHT TURN BLINKER TO TURN RIGHT AT AN UPCOMING INTERSECTION. AS SOON AS I SELECTED THE TURN SIGNAL, BOTH HEADLIGHTS WENT OUT FOR A PERIOD OF 1 - 2 SECONDS, THEN CAME BACK ON. SINCE THE ROAD WAS DARK, I WAS LITERALLY DRIVING BLIND AND COULD HAVE ENDED IN A VERY SERIOUS ACCIDENT. THERE HAS APPARENTLY BEEN A FEW GENESIS SEDANS REPORTING THIS SAME ISSUE, BUT THIS WAS THE FIRST TIME THIS HAS HAPPENED TO ME. WHEN I GOT HOME, I NOTICED THAT MY HEADLIGHT SWITCH WAS IN THE ON POSITION. THERE IS ALSO THE AUTO POSITION. WHEN IN ON, I COULD DUPLICATE THE ISSUE RANDOMLY BY SELECTING THE TURN SIGNALS, THOUGHT IT WASN'T CONSISTENT. WHEN IN AUTO, I COULD NOT DUPLICATE THE PROBLEM. *TR

Service Brakes, Hydraulic
Filed Nov 18, 2013DC

2012 HYUNDAI GENESIS. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM RECALL. *SMD THE CONSUMER WANTED TO VOICE HIS CONCERN ABOUT THE RECALL THAT WAS ANNOUNCED, AND HOW THE DOT 3 BRAKE FLUID WAS SUSPECTED OF CAUSING CONTAMINATION OF THE HECA. THE CONSUMER STATED HIS BRAKE FLUID WAS REPLACED WITH DOT 4 WHEN HYUNDAI PERFORMED THE TSB. HOWEVER, THE SAME HECA UNIT REMAINED IN HIS VEHICLE. THE NEW RECALL STATED FOR VEHICLES MANUFACTURER AFTER JUNE 1, 2010 DEALERS WOULD FLUSH THE HECU ASSEMBLY/VALVES AND BRAKE SYSTEM USING HYUNDAI'S DEALER DIAGNOSTIC TOOL AND CHANGE THE BRAKE FLUID WITH FLUID CONTAINING ADDITIONAL CORROSION INHIBITOR ADDITIVE. THE RECALL MADE NO MENTION ON INSPECTING THE HECU INTERNALS FOR CORROSION. THE CONSUMER WOULD LIKE TO KNOW, HOW CAN HYUNDAI ASSURE HIM THAT HIS HECU HAS NO CORROSION, EVEN IN THE SLIGHTEST MEASUREMENT.

Electrical System
Filed Nov 9, 201334,000 milesIL

THE HEADLIGHTS COMPLETELY TURN OFF FOR AROUND A SECOND WHEN TURN SIGNAL IS ENGAGED OR DISENGAGED. PROBLEM HAPPENS SPORADICALLY AND HAS ONLY BEEN OBSERVED WHEN THE HEADLIGHTS ARE IN THE ON, NOT AUTO MODE. THIS SUDDEN AND BRIEF, UNEXPECTED LACK OF VISIBILITY AT NIGHT IS DANGEROUS. *TR

Power Train
Filed Nov 9, 201330,000 milesIL

THE COMMON DENOMINATOR FOR WHAT I EXPERIENCED HAS BEEN THAT THE CAR IS MOVING SLOWLY, 5-20 MPH (7TH OR 8TH GEAR), AND YOU FLOOR THE ACCELERATOR WHILE CHANGING THE LANE (TO MERGE QUICKLY). ALL THAT HAPPENS FOR 1-2 SECONDS IS THAT THE CAR COASTS AT THE SPEED YOU WERE GOING (ABSOLUTELY NO POWER IS APPLIED TO THE WHEELS), AND YOU SEE THE REVS GOING UP AND THE TRANSMISSION SHIFTING TO A LOWER AND LOWER GEAR (BUT NOT SENDING ANY OF THAT POWER TO THE WHEELS), UNTIL IT GETS TO THE 2ND OR 3RD GEAR AND THEN YOUR HEAD SNAPS BACK AS IT ACCELERATES VERY QUICKLY (BUT 2 SECONDS TOO LATE). SO INSTEAD OF THE EXPECTED TAKEOFF YOU GET 2 SECONDS OF COASTING WHILE THE CAR IN THE LANE THAT YOU GOT INTO IS GETTING UNCOMFORTABLY CLOSE AND HAS TO BRAKE TO PREVENT AN ACCIDENT. THIS IS EXTREMELY DANGEROUS AND UNEXPECTED. *TR

Electrical System
Filed Nov 7, 201320,851 milesIL

THERE HAS BEEN NUMEROUS OCCASIONS WHEN MY HEADLIGHTS ARE ON AND I ENGAGE A TURN SIGNAL, BOTH HEADLIGHTS TURN-OFF FOR A PERIOD OF ABOUT 1 TO 2 SECONDS. THIS CAN BE DEADLY WHEN TRAVELING AT A SIGNIFICANT SPEED DURING HOURS OF DARKNESS. *TR

Service BrakesCrash
Filed Oct 22, 2013CA

I WAS DRIVING AT A SPEED OF AROUND 35 TO 40 MPH ON A STREET (THAT'S NOT HIGHWAY). I WAS MAINTAINING A PROPER DISTANCE TOO FROM THE CAR IN FRONT OF ME. FOR SOME REASON THE CAR IN FRONT OF ME STOPPED SUDDENLY. I RESPONDED IMMEDIATELY, BUT THE BRAKING WAS SO SOFT AND I FELT LIKE NOTHING HAS BEEN DONE AND I BUMPED INTO THE CAR AHEAD OF ME. I REALLY THOUGHT AT THE TIME OF THE INCIDENT THAT, SOMETHING WAS NOT RIGHT, BUT DIDN'T THINK TOO MUCH INTO IT. A DAY AFTER I HEARD THESE RECALL NEWS AND I CAN NOW TOTALLY RELATE MY CASE WITH THE DESCRIPTIONS OF OTHER VICTIMS. *TR

Vehicle Speed Control
Filed Sep 20, 20138,500 milesPA

WHILE DRIVING 25 MPH I TRIED TO ACCELERATE THE VEHICLE TO AVOID COLLISION. VEHICLE HESITATED TO ACCELERATE FOR A FEW SECONDS WHEN ACCELERATOR PEDAL WAS PRESSED. LATER I TESTED A VEHICLE NOTICED SIMILAR CONSISTENT HESITATION AT VARIOUS SPEEDS. TOOK VEHICLE TO THE DEALER. HESITATION WAS RECREATED AND DOCUMENTED, HOWEVER DEALER WAS UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE AND BASED ON THAT STATED THAT CONDITION IS NORMAL, REFUSING REPAIR. *TR

Vehicle Speed Control
Filed Sep 13, 201335,728 milesMD

THE VEHICLE ACCELERATED WITHOUT THE GAS PEDAL HAVING A FORCE APPLIED THERETO AND WITH THE BRAKE PEDAL BEING DEPRESSED. ONCE THE AUTOMATIC TRANSMISSION WAS PLACED IN PARK, THE ENGINE OPERATED AT OVER 3,000 RPM WITHOUT THE GAS PEDAL BEING DEPRESSED. ONCE THE ENGINE IS TURNED OFF AND RESTARTED THE VEHICLE OPERATES NORMALLY FOR A SHORT PERIOD OF TIME. *TR

Wheels
Filed Sep 9, 201314,000 milesAL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN UNRELATED PROBLEM WHEN THE TECHNICIAN DETECTED THAT THE REAR PASSENGER'S SIDE WHEEL RIM WAS SEVERELY BENT. ALSO, THE REAR DRIVER'S SIDE RIM WAS SLIGHTLY DAMAGED. THE FAILURE WAS CONTRIBUTED TO THE LIGHT METAL MATERIALS USED TO DESIGN THE RIMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Engine
Filed Jul 10, 201315,000 milesNV

IN 2011 I LEASED A 2012 HYUNDAI GENESIS. ON JANUARY 25.2013 WHEN MY CAR SUDDENLY STOPPED. I CALLED AAA, THEY CAME OUT AND DID A DIAGNOSTIC CHECK ON MY BATTERY AND TOLD ME IT WAS FINE, THAT SOMETHING IN THE COMPUTER, MOST LIKELY THE ALTERNATOR WAS DRAINING THE BATTERY. ON JUNE 9TH 2013 WHILE DRIVING MY VEHICLE IN TRAFFIC AT APPROXIMATELY 50 MPH MY VEHICLE COMPLETELY SHUT DOWN. I CAME TO A STOP AND IT STARTED UP AGAIN. I PROCEEDED TO DRIVE APPROXIMATELY 3 MORE MILES AT 45 MPH, MY VEHICLE AGAIN COMPLETELY SHUT DOWN, NO STEERING NO BRAKES. AFTER COMING TO A COMPLETE STOP I PROCEEDED TO THE NEAREST SERVICE STATION AND AGAIN CONTACTED AAA. THEY CAME OUT, DID A CHECK ON MY BATTERY AND TOLD ME THE SAME THING, SOMETHING IN THE SYSTEM IS DRAINING THE BATTERY. ON JULY 8TH 2013 IT HAPPENED AGAIN. AAA CAME OUT JUMP STARTED MY CAR AND ADVISED ME TO TAKE IT TO THE DEALERSHIP. I DROVE MY CAR TO PLANET HYUNDAI ON .W. SAHARA AVE. IN LAS VEGAS, NEVADA AND TOLD THEM OF MY PROBLEM, I LEFT THE VEHICLE WITH THEM. THE NEXT DAY THEY TOLD ME THAT THEY REPLACED THE BATTERY. I MADE THEM AWARE OF THE STALLING IN TRAFFIC ISSUE WEEKS BEFORE, I SPOKE WITH A CERTIFIED TECH WHO TOLD ME IT WAS ABSOLUTELY NOT A BATTERY ISSUE AND THAT PERSON CALLED HYUNDAI SERVICE DEPARTMENT AND TOLD THEM THE SAME THING. I CONTACTED HYUNDAI CUSTOMER SERVICE AND SPOKE WITH JACQUELINE WHO AFTER CONFERRING WITH PLANET HYUNDAI TOLD ME THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THEY COULD DO NOTHING. TO WORK WITH THE DEALERSHIP. T

Power Train
Filed Jun 19, 201326,000 milesFL

I WAS DRIVING ON A LOCAL HIGHWAY IN THE CENTER LANE AND THE VEHICLE LOST POWER SUDDENLY. ALL OF THE INDICATORS CAME ON. I HAD TO MUSCLE THE CAR OFF THE ROAD USING MOMENTUM WITH NO POWER STEERING CROSSING LANES OF TRAFFIC. IT WAS A VERY DANGEROUS SITUATION THAT COULD EASILY HAVE CREATED AN ACCIDENT. PREVIOUSLY THE CAR LOST POWER AT A LIGHT AND THE NAVIGATION AND BACK UP SCREEN HAS FLICKERED AND TURNED OFF AND THE MUSIC CONTROLS FREEZE. I TOOK THE CAR IN TO THE DEALERSHIP AFTER IT DIED THE FIRST TIME AND THEY REPORTED NO ERROR CODES AND DID NOT REPAIR THE CAR. I IMMEDIATELY TOOK THE CAR IN AFTER IT DIED ON THE HIGHWAY AND THEY ARE AGAIN REPORTING NO ERROR CODES. THIS IS A VERY DANGEROUS SITUATION TO HAVE MY CAR SUDDENLY LOSE POWER WHILE DRIVING. *TR

Fuel/Propulsion System
Filed May 2, 201316,190 milesLA

WHILE DRIVING DOWN INTERSTATE HEARD LOUD NOISE UNDER CAR. FIVE MILES LATER I PARKED CAR IN DRIVEWAY, AND STARTED SMELLING GAS, LOOKED UNDER CAR AND FOUND QUARTER SIZE HOLE IN GAS TANK, THE TANK SHOULD HAVE SHIELD AROUND IT TO PREVENT THIS. THE EXHAUST PIPE RUNS NEXT TO GAS TANK WHICH COULD CAUSE CAR TO BURST INTO FLAMES. IF NOT FULL SHIELD AT LEAST DIVERTER PLATE IN FRONT OF GAS TANK. COST OF NEW FUEL TANK RUNS AROUND $500.00 AND ONLY DEALER HAVE IT. *TR

Power Train
Filed Jan 29, 201390 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE SHIFTING FROM REVERSE TO DRIVE, THE VEHICLE CONTINUED TO DRIVE IN REVERSE. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 90. THE CURRENT MILEAGE WAS APPROXIMATELY 100.

Equipment
Filed Jan 22, 2013AZ

2012 GENESIS R-SPEC: BLUETOOTH "UNPAIRS" OR DISCONNECTS FROM MY CELLPHONE AND REFUSES TO ALLOW ME TO RECONNECT. THIS TAKES MY ATTENTION OFF THE ROAD WHILE I FIDDLE WITH IT TO NO AVAIL. THE AGENCY WILL RECONNECT IT TO MY PHONE BUT THE CONNECTION DISAPPEARS WITHIN 2 DAYS. I'M CONCERNED FOR MY SAFETY AND THAT OF OTHERS WHILE I TRY TO RECONNECTED OR "PAIR" MY CELLPHONE. *TR

Vehicle Speed ControlCrash
Filed Jan 8, 2013905 milesTX

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS IN REVERSE, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A POST BUT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MANUFACTURER WAS CONTACTED AND SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE INVESTIGATION CONCLUDED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND WOULD SEND THE CONTACT A FORMAL LETTER WITH THE DETAILS OF THE INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 905. UPDATED 3/13/13 *CN THE CONSUMER STATED UPON REVERSING THE VEHICLE SUDDENLY ACCELERATED AND HIT THE BACK OF THE HOUSE. THE CONSUMER TRIED TO MOVE THE VEHICLE JUMPED, THEN IT ACCLERATED INTO THE FLOWER BED AND FENCE. 04/02/2013 *JS

Power Train
Filed Jan 4, 201316,250 milesWI

AUTO HOLD TECHNOLOGY FEATURE FAILED AT A STOP LIGHT. WHEN ON, AUTO HOLD ILLUMINATES WHITE, AND GREEN WHEN IT IS ACTIVELY HOLDING THE VEHICLE IN PLACE, WITHOUT THE NEED TO DEPRESS BRAKE PEDAL. ON A STOP LIGHT CAR JERKED FORWARD AND THE AUTO HOLD ILLUMINATION TURNED ORANGE IN COLOR FROM GREEN. AUTO HOLD FEATURE WOULD NOT RESET EVEN WHEN RESTARTING VEHICLE. DEALERSHIP WAS ABLE TO RESET, CITING A SHORTAGE IN THE AUTO-HOLD UNIT, WITH A REPLACEMENT PART ORDERED. POTENTIALLY DANGEROUS IF THERE WAS ANYONE IN FRONT OF THE VEHICLE AT THE TIME OF FAILURE, AS IT COULD OF RESULTED IN A POTENTIAL INJURY. *TR

Steering
Filed Nov 16, 2012150 milesCA

CAR'S STEERING TRACKING TO THE RIGHT CONSISTENTLY AT HIGHWAY SPEED (WITHIN 5 SECONDS). TWO DEALERS BOTH CLAIM THIS TO BE NORMAL AFTER MULTIPLE VISITS. TECHNICIAN CLAIM THEIR SOP ONLY TEST AT 45MPH FOR 7 SECONDS. CORPORATE OFFICE ALSO REFUSED TO HELP. *TR

Electrical System
Filed Oct 6, 201236 milesNM

THE LCD INFORMATION DISPLAY LOCATED BETWEEN THE SPEEDOMETER AND TACH IS TOO DIM TO READ DURING THE DAY UNLESS THE CAR IS IN THE SHADE. THIS CREATES A SAFETY HAZARD SINCE CERTAIN INFO IS NECESSARY WHILE DRIVING AND CANNOT BE SEEN UNDER THE STATED CONDITIONS. THE BRIGHTNESS CANNOT BE ADJUSTED. I HAVE CONTACTED HYUNDAI AND THEY RECOGNIZE THE PROBLEM BUT SAID THERE IS NO REPAIR AVAILABLE. IT IS POSSIBLE THIS ONLY APPLIES TO THE 2012 NON-RSPEC 5.0 MODEL SINCE I HAVE TALKED TO OTHER OWNERS WITH THE RSPEC AND THEY DON'T HAVE THE PROBLEM. OTHER SIMILAR MODELS ON MY DEALER'S LOT HAVE THE SAME PROBLEM. PLEASE REPLY, THANKS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Hyundai Genesis → · Every Genesis year → · How the figures are calculated →