Page 3 of 6 · complaints 101–150 of 260

2012 Hyundai Genesis complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Unknown or Other
Filed Aug 29, 201856,085 milesSC

THE VEHICLE WAS IN MOTION IN A BUSY COMMERCIAL AREA. WHEN THE BRAKES WERE DEPRESSED THE PEDAL WENT TO THE FLOOR AND SLOWING OF THE VEHICLE WAS IMPAIRED. TO STOP THE VEHICLE REQUIRED PUMPING THE BRAKES TO RETURN SOME PEDAL PRESSURE. THE CAR WAS DRIVEN HOME AND OVER THE COURSE OF SEVERAL STOPS (PUMPING THE BRAKES) THE PEDAL FORCE RETURNED TO NEAR NORMAL. I AM MAKING AN APPOINTMENT TO HAVE THE CAR SERVICED BY A DEALER.

Engine
Filed Aug 20, 201865,000 milesMD

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND SHUT OFF. IN ADDITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS PLACED IN PARK AND RESTARTED. THE CONTACT CALLED THE SAFFORD HYUNDAI OF SPRINGFIELD DEALER AT 703-776-9040 (LOCATED AT 7615 LOISDALE RD A, SPRINGFIELD, VA 22150) AND WAS INFORMED THAT THE FAILURE COULD BE THE BRAKES. THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED BY THE MANUFACTURER'S CONSUMER AFFAIRS DIVISION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Engine
Filed Aug 20, 201860,400 milesSC

ENGINE SUDDENLY STOPS AT LOW SPEED. IT IMMEDIATELY WILL RESTART BUT ALL POWER ASSISTS ARE LOST UNTIL RESTART. IT DOES SEEM LIMITED TO WARMER WEATHER AND THE AUTOMOBILE IS FULLY WARMED UP. HAS HAPPENED 4 TIMES. FIRST TIME WAS JULY-2017 AND MOST RECENTLY WAS AUGUST-17, 2018. THE DEALER SAYS THEY CANNOT FIND ANY ERROR CODE OR DUPLICATE THE PROBLEM.

Engine
Filed Aug 19, 201860,000 milesCA

HYUNDAI GENESIS 2012 ENGINE STALLS IN TRAFFIC AT SLOW SPEEDS. AS I WAS SLOWING DOWN ONA CROWDED FREEWAY ON RAMP THE ENGINE DIED. ALL LIGHTS WENT ON AND I HAD NO CONTROL OVER THE CAR STEERING OR BRAKES. AFTER A MINUTE OR SO I WAS ABLE TO RESTART THE CAR AND IT SEEMS TO DRIVE NORMALLY. THIS IS THE THIRD TIME THIS HAS HAPPENED

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 3, 201883,021 milesTN

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE DRIFTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO LONG HYUNDAI (6039 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 243-3368) WHERE THE CONTACT WAS INFORMED THAT THE ABS CONTROL UNIT NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,021.

Engine
Filed Jul 25, 201888,000 milesFL

ENGINE STALLED RANDOMLY AT LOWER SPEEDS, USUALLY WHILE TURNING. LOSE POWER STEERING AND BRAKES - EXTREMELY DIFFICULT TO CONTROL CAR AND UNBELIEVABLY DANGEROUS. IT HAS HAPPENED TO ME 3 TIMES AND MY 16 YEAR OLD DAUGHTER TWICE, ALL WHILE TURNING FROM A HIGHWAY OR HIGHWAY INTERSECTION. FORTUNATELY I HAD TOLD HER IT MIGHT HAPPEN TO HER AND WHAT TO EXPECT IF IT DID. GIVEN THE NUMBER AND CONSISTENCY OF OTHER COMPLAINTS FILED, IT IS EQUALLY UNBELIEVABLE THAT SUCH A SAFETY ISSUE HAS NOT BEEN INVESTIGATED. IT IS SO RANDOM THAT IT WILL BE VERY DIFFICULT TO REPLICATE, BUT GIVEN THE POTENTIAL FOR INJURIES OR DEATHS THIS IS AN UNACCEPTABLE MANUFACTURER PROBLEM.

Unknown or Other
Filed Jul 24, 201821,000 milesTN

BRAKE PEDAL BEGAN TO REQUIRE MORE AND MORE TRAVEL TO ACHIEVE BRAKING EFFECTIVENESS. THERE WAS NO EVIDENCE OF A BRAKE FLUID LEAK. THERE WAS NO REDUCTION OF BRAKE FLUID IN THE RESERVOIR. THE ABILITY TO MODULATE BRAKING FOR CONDITIONS SUCH AS SLOW SPEED (PARKING LOT) DRIVING IS SIGNIFICANTLY IMPAIRED. THE ISSUE ALSO HAS REQUIRED A VERY HEAVY PRESSURE ON THE BRAKE PEDAL TO ALLOW THE ENGINE TO START (PUSH BUTTON IGNITION SWITCH). I HAVE LEARNED THAT HYUNDAI HAS IDENTIFIED AN ISSUE WITH BRAKE FLUID THAT FAILED TO PROTECT THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU). RESULTING CORROSION WITHIN THE BRAKE SYSTEM LEADS TO THE FAILURE MODE I AM EXPERIENCING. THIS ISSUE HAS HAPPENED ON A CAR DRIVEN BY AN 86 YEAR OLD WOMAN. THE SITUATION CAME ON OVER TIME, BUT BECAME VERY NOTICEABLE WITHIN THE LAST 6 - 8 MONTHS. THE CAR ONLY HAS 21.4K MILES ON IT.

Service Brakes
Filed Jul 16, 201870,450 milesMO

CAR TURNED OFF BY ITSELF WHILE DRIVING. STEERING AND BRAKING WERE AFFECTED AND NOT WORKING.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jul 12, 201877,086 milesVA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT IT REQUIRED AN EXTENDED BRAKING DISTANCE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE BRAKES WERE SOFT; HOWEVER, NO FURTHER REPAIR DIAGNOSTICS WERE PROVIDED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). HARRISONBURG HYUNDAI (2811 S MAIN ST, HARRISONBURG, VA) WAS CALLED AND STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,086. *TT CONSUMER STATED BRAKE PEDAL IS VERY SOFT AND MUST PRESS ENTIRELY TO THE FLOOR TO STOP VEHICLE. IT OCCURRED VERY RAPIDLY, NO LEAD UP TO PROBLEM. DEALERSHIP DRAINED THE BRAKE FLUID AND RESET EACH VALE IN THE ABS SYSTEM. THIS HAS THE BRAKES WORKING NORMAL AGAIN. HOWEVER, THE DEALERSHIP SAID THIS MAY NOT BE A PERMANENT FIX. UPDATED 10/12/18*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jul 11, 201899,998 milesMD

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE DEALER (ANTWERPEN HYUNDAI OF CLARKSVILLE, 12440 AUTO DR., CLARKSVILLE, MD 21029) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,998.

Vehicle Speed Control › Accelerator Pedal
Filed Jun 28, 201866,629 milesOK

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AND OPERATE NORMALLY AFTER SHIFTING INTO PARK. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO BOB HOWARD HYUNDAI (613 SW 74TH ST, OKLAHOMA CITY, OK 73139, (405) 634-8900), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,629.

Engine
Filed Jun 20, 201864,000 milesNC

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE FUEL GAUGE FAILED TO ACCURATELY DISPLAY THE CORRECT FUEL LEVEL. SOUTHERN STATES HYUNDAI OF RALEIGH IN RALEIGH, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

Engine
Filed Jun 19, 2018126,300 milesNC

WHILE MAKING A RIGHT TURN ONTO RAMP ENGINE FALLS CUTS OFF AND I HAVE NO CONTROL OVER STEERING, BREAKS OR ANYTHING. FINALLY GOT IT ON TO THE SIDE OF ROAD AND PUT IT IN PARK AND IT CRACKED RIGHT UP. THIS IS VERY SCARY. WHAT IF I HAD BEEN GOING FAST DOWN THE ROAD AND COULD NOT STOP THE CAR. SOMEONE COULD BE KILLED LIKE THIS. I DECIDED TO LOOK IT UP ON GOOGLE AND FOUND OUT THAT LOTS OF OTHER HAVE HAD THE SAME IDENTICAL PROBLEMS AND NO MECHANIC OR ANYONE CAN FIND ANYTHING. HYUNDAI NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND FIX THERE MISS UP BUT OF COURSE IT WILL TAKE PEOPLE BEING KILLED FIRST.

Engine
Filed Jun 11, 201850,000 milesNC

ENGINE WILL SHUT OFF WHILE DRIVING AT AROUND SPEEDS OF 20 MPH. THE BRAKES AND STEERING WILL STOP. HAPPENS SPORADICALLY NOT OFTEN BUT SCARY. HAS HAD HAPPEN ABOUT 5 TIMES WITHIN A YEAR PERIOD.

Service Brakes, Hydraulic
Filed Jun 11, 201849,000 milesSC

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. UPON STARTING THE VEHICLE, THE EMERGENCY BRAKE INDICATOR FLASHED, ALERTING THE DRIVER TO CONTACT THE DEALER. THE VEHICLE WAS TAKEN TO DICK SMITH HYUNDAI (825 CONGAREE RD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THERE WAS A BRAKE FLUID LEAKAGE THAT CAUSED CORROSION AND BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Mar 27, 201836,000 milesAZ

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE ABS SYSTEM FAILED. THE CONTACT ALSO STATED THAT WHEN DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO THE EARNHARDT HYUNDAI NORTH SCOTTSDALE DEALER (8445 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) WHERE THE VEHICLE WAS DIAGNOSED. THE DIAGNOSIS DETERMINED THAT THE FAILURE PART WAS THE ABS SYSTEM AND NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT PROVIDED. *TT

Electrical System
Filed Mar 17, 2018100 milesCA

EVERY TIME MY CAR IS IDLE, WHETHER AT CARPORT, STREET LIGHT OR HEAVY TRAFFIC, THE ENGINE RUNS REALLY ROUGH SOUNDS/FEELS LIKE IT IS GOING TO TURN OFF (STOP RUNNING)ALSO WHEN AC/HEATER & RADIO ARE ON IT GETS WORSE! IT'S SCARY TO THINK I MAY GET STUCK IN MIDDLE OF FREEWAY/STREET EVERY TIME CAR IS AT IDLE. I'VE TAKEN IT TO HYUNDAI DEALER FROM DAY ONE FOR THE ISSUE AND EVEN LET THEM KNOW IT'S STILL HAPPENING EVERY TIME I TAKE IT FOR ENGINE OIL CHANGE OR OTHER SCHEDULED MAINTENANCE AND TOLD EVERY TIME THEY CAN'T FIND ISSUE!! I DO NOT REMEMBER SPECIFIC DATES, NOR DID I SAVE ALL THE PAPER WORK SINCE I BOUGHT THE CAR IN 2012! SHOULDN'T DEALER HAVE RECORDS IN THEIR COMPUTERS? IT'S BEEN ON GOING SINCE I BOUGHT THE CAR IN 2012!!

Service Brakes
Filed Mar 14, 201835,000 milesGA

MY WINDSHIELD WIPERS DO NOT CLEAR THE WINDSHIELD PROPERLY IN INCLEMENT WEATHER, MY BRAKES SOMETIMES MAKE SCRUBBING SOUNDS, MY TIRES SEEM SLIPPERY SOMETIMES WHEN TURNING A CURVE, AND MY CAR JERKS SOMETIMES WHEN PULLING OFF AFTER SITTING STILL.

Service Brakes
Filed Mar 10, 201836,000 milesTX

EMERGENCY PARKING BRAKE SUDDENLY ACTIVATES WITHOUT TOUCHING ANY CONTROLS. EPB LIGHT APPEARS ON THE DASHBOARD. WHEN CAR IS PLACED IN PARK, EPB LIGHT GOES OFF BUT EPB IS STILL ENGAGED. EPB LIGHT REAPPEARS WHEN CAR IS PLACED IN DRIVE AND EPB IS STILL ENGAGED. TURNING OFF ENGINE AND RESTARTING DOES NOT SOLVE THE PROBLEM. ONLY WAY TO SOLVE THE PROBLEM IS TO PLACE THE TRANSMISSION IN DRIVE AND FLOOR THE ACCELERATOR. EPB MAKES LOUD NOISE AND THERE IS SIGNIFICANT RESISTANCE FROM THE EPB BUT THE EPB FINALLY DISENGAGES AND CAR DRIVES NORMALLY. SMELL IS PRESENT FROM THE EPB SYSTEM AND RESULTANT EXAMINATION OF SYSTEM SHOWS FLAKING OF PAD FROM HEAT CAUSED BY PROCEDURE. DEALER HAS BEEN INFORMED OF PROBLEM SINCE 2013 BUT SAYS IT CAN DO NOTHING BECAUSE IT CANNOT REPLICATE THE PROBLEM. DIAGNOSTIC SHOWS THREE CODES DEALING WITH EPB SYSTEM BUT DEALER SAYS CODES ARE "GENERAL" IN NATURE AND DO NOT PINPOINT THE PROBLEM. SAYS NOTHING CAN BE DONE UNTIL PROBLEM IS REPLICATED IN PRESENCE OF DEALER. FAILURE HAS THUS FAR ONLY OCCURRED WHEN VEHICLE IS STOPPED BUT MY FEAR IS THAT IT WILL HAPPEN WHEN THE VEHICLE IS MOVING. PUTTING PRESSURE ON THE BRAKE PEDAL AND ATTEMPTING TO DISENGAGE THE EPB USING THE EPB TAB FOR "ENGAGE/DISENGAGE" DOES NOT WORK. DATE GIVEN BELOW IS THE LATEST OCCURRENCE. PROBLEM HAS EXISTED ON AND OFF FOR MORE THAN THREE YEARS. PROBLEM OCCURS RANDOMLY AND INTERMEDIATELY. VEHICLE LEFT WITH DEALER ON THREE SEPARATE OCCASIONS BUT DEALER COULD NOT GET PROBLEM TO OCCUR AND WILL NOT MAKE REPA

Unknown or Other
Filed Feb 24, 201838,000 milesNJ

MY BRAKE PEDAL BECAME SOFT AND SPONGE WITHOUT ANY WARNING SIGNAL. I HAD TO PRESS BRAKE PEDAL ALL THE WAY DOWN TO FLOOR IN ORDER TO STOP AND IT TOOK MUCH LONG DISTANCE TO STOP. HYUNDAI RECALLED MY CAR BACK ON 2013 AND CHANGED BRAKE FLUID. AT THAT TIME I HAD NO BRAKE PROBLEM. I THINK THEY MUST RECALL FOR THIS TERRIBLE MANUFACTURING DEFAULT BEFORE ANYONE GET INTO ACCIDENT.

Power Train
Filed Feb 2, 201870,000 milesCA

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

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jan 11, 201832,789 milesCA

MY ABS BRAKE MODULE FAILED ON TUESDAY AFTERNOON 12/13/17. I HAD VERY LITTLE BRAKING POWER, PEDAL GOES TO THE FLOOR. I BOUGHT IT TO THE DEALER AND THEY SAID THE BRAKE MODULE NEEDS TO BE REPLACED. WE WERE GOING STRAIGHT AND ALMOST HIT THE CAR IN FRONT OF US. I BOUGHT THE GENESIS IN OCT. 2011 NEW. IT IS A 2012 WITH 32,789 MILES.

Unknown or Other
Filed Jan 2, 201878,000 milesKS

BRAKE PEDAL GOES TO THE FLOOR WITH VERY LITTLE STOPPING POWER. IN AN EMERGENCY STOP SITUATION, THE CAR WOULD NOT BE ABLE TO STOP TO AVOID AN ACCIDENT.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 29, 2017MD

BH GENESIS SEDAN HECU INSPECTION AND BRAKE FLUID REPLACEMENT (RECALL 114). BRAKE FAILING, DEALER DIAGNOSIS (ATTACHED) SAID THAT THE BRAKE FLUID HAS ALREADY BEEN CHANGE BEFORE I BOUGHT THE CAR AND THAT THE HECU THAT IS FAILING SHOULD BE AT MY CHARGE. CAR ONLY HAS 70,000 MILES, 5 YEARS OLD , I ARGUED THAT THIS UNIT SHOULD NOT BEEN FAILING AND THAT THEY MAY HAVE TAKE TOO LONG TO CHANGE THE FLUID THAT CAUSED CORROSION. HYUNDAI WAS FINE FOR RECALL LONG OVERDUE. ATTACHED IS DIAGNOSIS, RECALL FROM NHTSA AND FINE. THANK YOU FOR YOUR HELP.

Visibility/Wiper
Filed Dec 28, 2017NY

DRIVING HOME IN RAIN STORM AND WIPERS STOP WORKING. TOOK ME 2 HOURS TO GET HOME AFTER NUMEROUS STOPS. DID RESEARCH AND FOUND OUT RECALL ON THAT MODEL BUT MY CAR WAS 17 DAYS OUTSIDE OF THE DATE. I FIND IT STRANGE THAT SAME ISSUE AND MY VEHICLE IN NOT IN RECALL.

Unknown or Other
Filed Dec 22, 201774,000 milesTX

WHEN APPLYING BRAKES WHETHER ON RESIDENTIAL STREETS, BACKING OUT OF THE GARAGE OR ON THE HIGHWAY THE BRAKE PEDDLE CONTINUES TO SINK TO THE FLOOR AND ONLY PROVIDES VERY LITTLE STOPPING POWER (SOMETHING LIKE A COASTING STOP). SINCE THIS RECENTLY STARTED HAPPENING I HAVE DISCOVERED THAT PUMPING THE BRAKES HELPS TO GET BETTER STOPPING RESULTS BUT IT IS NOW SCARY TO DRIVE. I HAD THE BRAKE FLUID REPLACED AS A RESULT OF HYUNDAI'S CAMPAIGN 114 RECALL IN JULY OF 2014, HOWEVER I AM NOW EXPERIENCING WHAT APPEARS TO BE CONSISTENT BRAKE FAILURE. I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS AND THEY BASICALLY STATED THAT BECAUSE I HAD THE CAMPAIGN 114 RECALL DONE THAT THERE IS NOTHING ELSE THEY CAN DO REGARDING THE POSSIBLE HECU MODULE FAILURE AS A RESULT OF DETERIORATION DUE TO THE DOT-3 BRAKE FLUID EXPOSURE. I ALSO FIND IT HARD TO ACCEPT THAT THE HECU MODULE WAS TAKEN OFF AND THE VALVES INSPECTED BY THE DEALER AS PART OF THE RECALL. I SINCERELY BELIEVE THAT THIS ISSUE WAS NEVER RESOLVED ON THE ORIGINAL 114 RECALL AND NOW I AM RESPONSIBLE FOR THE REPAIR COST AS HYUNDAI IS REFUSING TO COVER THIS UNDER WARRANTY. MY CAR HAS 74K MILES ON IT. SOMETHING NEEDS TO BE DONE AS ANYONE DRIVING ONE OF THESE VEHICLES IS IN VERY SERIOUS DANGER OF SEVERE INJURY OR DEATH TO THEMSELVES OR OTHERS AS THIS CAR IS NOT SAFE TO DRIVE AS A RESULT OF AN OVERSIGHT BY HYUNDAI. *TR

Unknown or Other
Filed Dec 11, 2017105,000 milesFL

HYUNDAI ISSUED A TECHNICAL SERVICE BULLETIN FOR THE BH GENESIS SEDAN HECU INSPECTION AND BRAKE FLUID REPLACEMENT (RECALL 114). THE DEALER TOLD ME THIS SERVICE WAS PERFORMED ON MY CAR IN 2014. MY HECU HAS FAILED AND BRAKING IS VERY LIMITED. IT APPEARS THAT THE RESOLUTION TO THIS RECALL DOES NOT RESOLVE THE PROBLEM. MY CAR IS NOT SAFE TO DRIVE. SHOULD THE RECALL BE ISSUED AGAIN REQUIRING REPLACEMENT OF THE HECU?

Unknown or Other
Filed Nov 24, 201764,500 milesNJ

AFTER DRIVING STEADILY AT 35-40 WITHOUT BRAKING, APPLIED BRAKES APPROACHING CARS STOPPED A LIGHT. THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND THE CAR ONLY SLOWED MINIMALLY. AFTER SEVERAL PUMPS, BRAKING RETURNED AND I WAS ABLE TO STOP BEFORE COLLIDING WITH THE STOPPED TRAFFIC. AFTER THAT, THE CAR BRAKED NORMALLY. THIS WAS THE 2ND TIME THIS HAPPENED, THE FIRST TIME BEING JUST A FEW DAYS EARLIER. THE INITIAL EPISODE WAS LESS DRAMATIC. THERE WERE NO WARNING LIGHTS BEFORE OR AFTER THE EVENT. THE CAR IS AT THE DEALER FOR SERVICE NOW. THIS WAS INCREDIBLY SCARY; I COULD HAVE PUSHED THE CAR IN FRONT OF ME THROUGH THE INTERSECTION INTO 60MPH HIGHWAY TRAFFIC. THE BRAKE FLUID HAD BEEN REPLACED UNDER A TSB AT 6,502 MILES DUE TO CORROSION ISSUES RELATED TO THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU). IT'S FRIGHTENING TO THINK THIS PROBLEM MAY BE RESPONSIBLE FOR A SERIOUS BRAKE FAILURE AT JUST 64,000 MILES.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Nov 20, 201777,175 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 35 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD AND THE VEHICLE EVENTUALLY STOPPED. AT EVERY STOP, THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO BUILD UP THE PRESSURE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (NALLEY HYUNDAI, 7909 MALL PKWY, LITHONIA,GA, 30038) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE SAME FAILURE AND INFORMED THE CONTACT OF THE RECALL. THE MECHANIC RECOMMENDED THE CONTACT GO BACK TO THE DEALER. THE DEALER CONFIRMED THAT THERE WAS A RECALL PER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT REFERENCE THE RECALL. DUE TO THE WARRANTY AND BECAUSE THE VEHICLE EXCEEDED THE MILEAGE, THE REPAIR WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,175.

Engine
Filed Nov 6, 201797,807 milesGA

I HAVE A SERIOUS ISSUE WITH MY 2012 HYUNDAI GENESIS 5.0 R-SPEC. I HAVE AN ONGOING EXHAUST SMELL/LEAK. IT IS VERY STRONG WHEN STARTING THE VEHICLE AND AT IDLE, ESPECIALLY WHEN STOPPED AT A RED LIGHT. THE SMELL SEEMS TO BE EITHER RAW FUEL OR RAW EXHAUST THAT IS LEAKING FROM SOMEWHERE IN THE SYSTEM. I HAVE TO PLACE MY AC SYSTEM ON RECIRCULATE OR LOWER A WINDOW OR THE FUMES BECOME OVERWHELMING. ONCE THE VEHICLE IS MOVING THE SMELL SUBSIDES. ON 01/18/2017 MY LOCAL DEALERSHIP PREFORMED AN EVAP SERVICE TO POSSIBLY FIX THIS ISSUE TO NO AVAIL. A SECOND EVAP AND AC SYSTEM SERVICE ON 02/01/17 WAS PREFORMED AND STILL THE PROBLEM CONTINUES. THE DEALERSHIP SAYS THE CHARCOAL FUEL TANK FILTER IS FINE AND COULD NOT FIND ANY LEAKS IN THE EXHAUST SYSTEM. I BELIEVE THE SMELL IS COMING FROM THE FRONT OF THE CAR POSSIBLY THE EXHAUST MANIFOLD OF FROM THE FUEL SYSTEM PLUMING. THE CAR USES DIRECT INJECTION WHICH IS UNDER VERY HIGH PRESSURE WHEN WORKING. I AM WORRIED THAT TO MUCH CARBON MONOXIDE COULD POSSIBLE BUILD UP INSIDE THE CAR AND CAUSE AN ADVERSE HEALTH AND SAFETY ISSUE.

Suspension
Filed Oct 23, 201786,000 milesCA

SINCE NEW IT HAS BEEN DIFFICULT TO MAINTAIN ALIGNMENT. AT FIRST IT WOULD BE ALIGNED AND THEN IT WOULD TAKE 5000 MILES TO MOVE OUT OF SPEC (BAD ON ALL NUMBERS, BUT CAMBER AND CASTER ARE THE WORST). SERVICE HAS TRIED TO CLAIM IT RECEIVED FRAME DAMAGE AT SOME POINT. AFTER CONDUCTING AN UNDERCAR REVIEW THERE APPEARS TO BE NO DAMAGED SUSPENSION COMPONENTS. THERE IS A NON-STRUCTURAL PLASTIC SUPPORT AT THE BASE OF THE RADIATOR THAT WAS DISTORTED WHEN THE CAR STRUCK A TIRE TREAD ON THE FREEWAY. THE CAR WAS INSPECTED BY THE INSURANCE CARRIER, DETERMINED BRACE NOT STRUCTURAL AND DID NOT REPLACE, TREATED FOR COSMETIC DAMAGE AND RETURNED TO SERVICE. PRIOR TO THIS THE VEHICLE ALREADY HAD ISSUES WITH PREMATURE TIRE WEAR, PULLING TO THE RIGHT SIDE AND BEING ABLE TO MAINTAIN ALIGNMENT. FOR AT LEAST THE LAST 25,000 MILES I HAVE BEEN HAVING THE VEHICLE RE-ALIGNED EACH 3000 MILES. AT ONE TIME WE'D BE ABLE TO ALIGN THE SUSPENSION BUT WITHIN 500 MILES IT WOULD BEGIN MOVING BACK OUT OF SPEC. CURRENTLY THE MECHANICS ARE FINDING IT MORE DIFFICULT TO GET IT WITHIN SPEC. THE FACT THAT THIS SEEMS TO BE GETTING WORSE OVER TIME, IT LEADS ME TO BELIEVE THAT THERE MUST BE EITHER AN UNDERLYING DESIGN FLAW, OR THERE IS A COMPONENT FAILURE OCCURRING SOMEWHERE WITHIN THE FRONT SUSPENSION. THE HYUNDAI GENESIS HAS NO MECHANISM TO HANDLE CASTER OR CAMBER ADJUSTMENT. THE MECHANICS HAVE ALL STATED THAT THE ONLY OPTION TO ENABLE THE VEHICLE TO BE PROPERLY ALIGNED IS THE INSTALLATION OF A 'CAMBER/CASTER ADJUSTMENT KI

Engine
Filed Oct 13, 201770,000 milesIN

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON AT LEAST FIVE OCCASIONS WHILE MAKING LEFT OR RIGHT TURNS. EACH TIME THE FAILURE OCCURRED, THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, DEPRESSED THE BRAKE PEDAL, ENGAGED THE PUSH START BUTTON FEATURE TO CORRECT THE FAILURE, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO DON MOORE HYUNDAI IN OWENSBORO, KENTUCKY TO BE DIAGNOSED, BUT THE DEALER COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Engine
Filed Oct 4, 201792,000 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HAD TO SLOW DOWN AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE PUSH START BUTTON WAS DEPRESSED AND THE VEHICLE STARTED AGAIN. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED TWO OTHER TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER (THORNTON HYUNDAI IN LITHIA SPRINGS, GEORGIA), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE HAD BEEN AT THE DEALER SINCE SEPTEMBER 27, 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Electronic Stability Control (esc)
Filed Sep 28, 201765,000 milesTX

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 5 MPH, THE VEHICLE STALLED AND CAUSED THE POWER STEERING TO SEIZE. THE BRAKES FAILED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED TWO ADDITIONAL TIMES. DURING THE LAST OCCURRENCE, THE VEHICLE WAS PUSHED TO A PARKING LOT. A TOW COMPANY WAS CALLED, BUT THE VEHICLE RESTARTED ON ITS OWN. THE VEHICLE WAS NOT TOWED, AND WAS DRIVEN BACK HOME. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Service Brakes
Filed Sep 28, 201765,000 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. DURING THE INCIDENT, THE BRAKES MALFUNCTIONED AND WOULD NOT IMMEDIATELY STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. MOMENTS LATER, THE ENGINE BACKFIRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HYUNDAI OF COCONUT CREEK IN COCONUT CREEK, FL) WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,000.

Engine
Filed Sep 25, 201751,074 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE IN PARK, AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI OF ROSWELL, GEORGIA (11446 ALPHARETTA HIGHWAY, 30076), BUT THE FAILURE COULD NOT COULD BE DUPLICATED. THE MANUFACTURER STATED THAT BECAUSE THE FAILURE COULD NOT BE DUPLICATED BY THE DEALER, NO FURTHER ASSISTANCE COULD BE PROVIDED. THE FAILURE MILEAGE WAS 51,074.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Sep 21, 201769,700 milesCA

I WAS DRIVING AT A SPEED OF ABOUT 50MPH WHEN A LARGE TRUCK RAN THROUGH A STOPLIGHT ON 9/10/2017. I APPLIED MY BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. THE VEHICLE SLOWED AND I WAS ABLE TO NARROWLY AVOID THE TRUCK ACTUALLY BY INCHES. MY CAR WAS TOWED TO THE HYUNDAI DEALER AND HAS HAD THE ABS BRAKE MODULE REPLACED. THE BRAKE FLUID RECALL TL6 WAS PERFORMED 6/17/2013. ON 5/26/2016 I TOOK THE GENESIS TO THE DEALER BECAUSE OF A SIMILAR BRAKE FAILURE. DEALER TOLD ME EVERYTHING WAS NORMAL AND SENT ME HOME WITH THE CAR. I WAS NOT NOTIFIED THAT THIS HAS BEEN A DANGER WITH THIS CAR. I FEEL IT IS A SERIOUS DANGER TO ME AND TO THE SAFETY OF THE PUBLIC AND I SHOULD HAVE BEEN NOTIFIED OF THE DANGER WHEN THE FLUID RECALL WAS DONE IN 2013.

Electrical System
Filed Sep 19, 201799,000 milesLA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HYUNDAI OF METAIRIE, 5969 VETERANS BLVD, METAIRIE, LA 70003, (504) 838-9000) MONTHS AGO, BUT THE FAILURE COULD NOT BE REPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO EXHIBIT THE SAME ISSUE AND WAS TO BE TAKEN BACK TO THE DEALER. THE CONTACT STATED THAT THERE WERE MORE THAN TEN TECHNICAL SERVICE BULLETINS ISSUED BY THE MANUFACTURER, BUT NO RECALL AS OF YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Service Brakes
Filed Sep 19, 201755,560 milesTX

ENGINE SHUTDOWN AND LOST STEERING AND BRAKE CONTROL WHEN MAKING A RIGHT TURN. THIS IS THE 2ND TIME THIS HAS HAPPENED. DETAILS: ON BOTH THE TIMES, WHEN I WAS TRYING TO MAKE A RIGHT TURN AT A SLOW SPEED THE ENGINE SHUT DOWN AND I LOST CONTROL OF STEERING WAS WELL AS BRAKES. I HAD TO PUT THE CAR IN PARK, IN THE MIDDLE OF THE INTERSECTION AND PUSH BUTTON TO START THE CAR AGAIN. LUCKILY THERE WAS NOTHING IN THE WAY (CAR OR A PEDESTRIAN), OR ELSE THERE WOULD HAVE BEEN AN ACCIDENT. THIS COULD BE AN EVEN DANGEROUS ISSUE IF THIS HAPPENS WHEN MAKING A LEFT TURN OR WHEN ON A FREEWAY. PLEASE ISSUE A RECALL FOR THIS, AND HAVE HYUNDAI FIX THIS PROBLEM.

Unknown or Other
Filed Sep 16, 201747,872 milesSC

BRAKE PEDAL WANTS TO GO TO THE FLOOR NEARLY AT TIMES, BEFORE THE CAR BEGINS TO STOP, WITH LESS THAN 48,000 MILES ON THE CAR. ISSUE JUST STARTED DOING THIS, RIGHT AFTER MY LAST SERVICE APPOINTMENT, WHERE I WAS ADVISED THAT MY FRONT BRAKES NEEDED TO BE REPLACED AND THAT MY WARRANTY HAD ENDED A MONTH EARLIER. THIS PROBLEM POINTS TO A POSSIBLE $2600 HECU UNIT PROBLEM. AMAZING HOW THIS STARTED RIGHT AFTER I HAD SERVICE PERFORMED. PLEASE INVESTIGATE AND HAVE ALL 2012 HYUNDAI GENESIS VEHICLES RECALLED TO HAVE THE BRAKE FLUID CHANGED, NEW BRAKE BOOSTER, AND THE HECU MODULE REPLACED AT THE SAME TIME, BEFORE SOMEONE GETS KILLED.

Steering
Filed Aug 29, 201765,760 milesAL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE LOST POWER AND THE INSTRUMENT CLUSTER INDICATORS ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND RUN OVER THE MEDIAN. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. ONCE AT A COMPLETE STOP, THE DRIVER TURNED OFF AND RESTARTED THE VEHICLE ON THE FIRST ATTEMPT AND DROVE HOME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CAPITOL HYUNDAI MONTGOMERY, 2820 EASTERN BLVD, MONTGOMERY, AL, 36116), BUT COULD NOT BE REPAIRED UNTIL TWO AND A HALF WEEKS LATER. DUE TO THE DELAY, THE CONTACT DECLINED TO PROCEED WITH SCHEDULING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,760.

Engine
Filed Aug 27, 20173 milesCA

WHILE DRIVING STRAIGHT ON A LEVEL CITY STREET AT NIGHT AT ABOUT 30 MPH, WITHOUT NOTICE OR HESITATION, THE ENGINE COMPLETELY QUIT/SHUT DOWN--NO POWER BRAKES OR STEERING. I PULLED OVER AND THE CAR COASTED TO A STOP. ALL THE LIGHTS WENT ON ON THE DASH AND HEADLIGHTS STAYED ON, SO THERE WAS BATTERY POWER AVAILABLE. I PLACED THE CAR IN PARK AND IT RESTARTED AND DROVE NORMALLY. HOWEVER, THIS HAS NOW HAPPENED THREE TIMES NOW IN LAST 6 MONTHS WITHOUT WARNING.--VERY DANGEROUS.

Electrical System
Filed Aug 23, 2017172,000 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE APPLYING THE BRAKES AND COMING TO A STOP, THE VEHICLE SUDDENLY SHUT OFF. DURING THE INCIDENT, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE AIR CONDITIONING FAN CONTINUED TO OPERATE. THE CONTACT WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI LOCATED IN COLUMBUS, GEORGIA, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 172,000.

Engine
Filed Aug 23, 201748,000 milesAL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE PARKED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HYUNDAI DOTHAN, LOCATED AT 2329 ROSS CLARK CIRCLE DOTHAN, AL 36301 334-699-6416) WHERE IT WAS UNABLE TO BE DIAGNOSED DUE TO LACK OF FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Electrical System
Filed Aug 20, 2017FL

THE SET POSITION OF THE SEAT WONT GO TO THE POSITION THE PUT IT ON AND THA SEAT GET STOCK FOR 10 TO 20 MINUTE AND THEN YOU CAN STAR MOVE AGAIN

Engine
Filed Aug 18, 2017115,000 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT CHANGED THE GEAR TO NEUTRAL, HIT THE START BUTTON, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (THORNTON ROAD HYUNDAI, LOCATED AT 669 THORNTON RD, LITHIA SPRINGS, GA 30122; (678) 535-3722) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT A REMEDY COULD NOT BE FOUND FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Unknown or Other
Filed Aug 16, 2017GA

THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) IN MY VEHICLE NEEDS TO BE REPLACED PER THE HYUNDAI DEALERSHIP SERVICE DEPARTMENT, AT A COST OF $2600 ($1900 PART/$700 LABOR). THE BRAKE PEDAL PRESSES ALL THE WAY TO THE FLOOR AND DOES NOT STOP THE VEHICLE RELIABLY, NEARLY RESULTING IN ACCIDENTS ON MORE THAN ONE OCCASION. THE CAR IS NO LONGER SAFE TO DRIVE. I HAVE READ COUNTLESS COMPLAINTS IN HYUNDAI GENESIS OWNER FORUMS REGARDING THE FAILURE OF THESE HECU MODULES IN 2009-2012 MODELS, WHICH HYUNDAI HAS CLEARLY BEEN AWARE OF SINCE 2013, BUT AS FAR AS I CAN TELL, HAS DONE NOTHING TO ADEQUATELY RESOLVE. THIS IS A SERIOUS PROBLEM THAT AFFECTS THE SAFETY OF THE OWNER AND THEIR FAMILIES, AND IT SEEMS OUTRIGHT CRIMINAL THAT HYUNDAI HAS NOT BEEN FORCED TO REPLACE THESE HECU MODULES ON EVERY MODEL PRODUCED WITH THESE FAILING PARTS. NHTSA CAMPAIGN 13V489000 ADDRESSING THE INTERNAL CORROSION OF THE MODULE DUE TO DOT-3 BRAKE FLUID DOES NOT COVER MY VIN DUE TO THE MANUFACTURING MONTH IN 2012 (WHEN SUPPOSEDLY A DIFFERENT HECU BEGAN BEING USED), BUT AS MANY OTHER OWNERS HAVE COMPLAINED, THE MANUFACTURING DATES THAT HYUNDAI CLAIM THE PROBLEM AFFECTED ARE CLEARLY NOT ACCURATE. HYUNDAI WAS/IS AWARE OF THIS VERY DANGEROUS PART FAILURE AND SHOULD BE HELD ACCOUNTABLE FOR THE SAFETY OF THE VEHICLES THEY PRODUCE. I DID NOTHING BUT RAVE ABOUT THIS VEHICLE BEFORE THIS PROBLEM AND PLANNED ON BEING A GENESIS OWNER FOR LIFE ... I'M NOW DISGUSTED.

Electrical System
Filed Aug 9, 2017100 milesAL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES AND THE CHECK BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE HYUNDAI DEALER (2329 ROSS CLARK CIRCLE DOTHAN, ALABAMA, 36301 PHONE NUMBER (800) 523-4030) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE BATTERY WAS REPLACED FOUR TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Exterior Lighting
Filed Aug 6, 201776,000 milesFL

HEADLIGHTS FLICKER OFF FOR SEVERAL SECONDS AT A TIME, USUALLY AFTER TURN SIGNAL CANCELS ITSELF. HAPPENS WHILE MOVING. CAN USUALLY REPRODUCE BY MAKING SLIGHT MOVEMENTS IN TURN SIGNAL STALK.

Engine
Filed Aug 2, 201734,600 milesVA

3 TIMES OVER THE LAST 2 MONTHS THE CAR STALLED WHILE DRIVING AT LOW SPEEDS BETWEEN 15-25 MPH LEAVING ME WITH NO STEERING OR POWER BRAKES. THIS IS OBVIOUSLY A KNOW PROBLEM AS THERE ARE MANY WEB POSTINGS ABOUT THIS DANGEROUS PROBLEM. THIS HAPPENED ON BUSY STREETS WHILE SLOWING DOWN TO MAKE A TURN. TODAY WAS THE 3RD TIME IT HAPPENED

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Hyundai Genesis → · Every Genesis year → · How the figures are calculated →