Page 4 of 6 · complaints 151–200 of 260

2012 Hyundai Genesis complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Exterior Lighting
Filed Jul 24, 201748,240 milesWA

HEADLIGHTS FLICKER ON AND OFF WHEN TURN SIGNAL IS ENGAGED, DANGEROUS AT NIGHT. HAPPENS WHILE IN MOTION OR SITTING AT A TRAFFIC LIGHT. CAR HAS JUST OVER 48K MILES

Engine
Filed Jul 24, 201735,000 milesNC

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED WHILE MAKING A RIGHT OR LEFT TURN, THE VEHICLE STALLED WITH ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO LOCAL DEALER (MODERN HYUNDAI OF CONCORD, 965 CONCORD PKWY S, CONCORD, NC, 28027) WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE, NOR RETRIEVE ERROR CODES FROM THE SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE, AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Engine
Filed Jul 17, 201763,562 milesNV

WHILE DRIVING HOME, THE CAR AC STARTED BLOWING HOT AND THE DASH PANEL LIT UP, THE ENGINE TURNED ITSELF OFF AND I COASTED TO THE SIDE OF THE ROAD. AFTER STOPPING, I PRESSED ON THE BRAKES AND PUSHED THE START BUTTON AND THE CAR STARTED RIGHT UP AND I DROVE HOME, NO FURTHER PROBLEMS. THIS WAS ON A LAS VEGAS CITY STREET. THIS IS THE 6TH TIME THIS HAS HAPPENED IN LESS THAN A YEAR, TWICE IT WAS ON THE FREEWAY! WE JUST PICKED UP THE CAR FROM THE DEALERSHIP ON FRIDAY, TODAY IS MONDAY, THEY CLAIMED THAT THEY COULDN'T DUPLICATE THE PROBLEM, BUT DIDN'T KNOW THAT I HAD DOCUMENTED THE MILEAGE AND THEY DID NOT EVEN TEST DRIVE THE VEHICLE!

Engine
Filed Jul 13, 201742,000 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 5 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SWITCHED TO PARK AND RESTARTED THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWICE ON JULY 10, 2017. THE VEHICLE WAS TAKEN TO ORLANDO HYUNDAI IN ORLANDO, FLORIDA FOR DIAGNOSTIC TESTING AND THE THROTTLE BODY WAS CLEANED. THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jul 5, 2017150,000 milesDE

WHILE DRIVING THE CAR TO WORK I NOTICED THAT THE BRAKES SUDDENLY WENT SOFT. THE CAR WOULD SLOW DOWN WHEN I HIT THE PEDAL BUT IN ORDER TO STOP THE CAR I HAD TO NEARLY PRESS THE BRAKE PEDAL TO THE FLOOR. LATER IN THE SAME DRIVE THE BRAKES FUNCTIONED NORMALLY. I DIDN'T NOTICE ANOTHER PROBLEM WITH THE BRAKES FOR AT LEAST A WEEK UNTIL MY DAUGHTER DROVE THE CAR AND NEARLY HIT SOMEONE BECAUSE THE BRAKES DID NOT STOP AS SHE EXPECTED. I NOTICED THAT IF I PUMPED THE BRAKE PEDAL THE PRESSURE WOULD RETURN FOR A WHILE BUT THEN IT WOULD GO SOFT AGAIN ONCE I DROVE IT AND THE PEDAL IS PRESSED. AT THE POINT THE PRESSURE WOULD NOT RETURN CONSISTENTLY AND IT WAS QUESTIONABLE IF THE CAR WOULD STOP I TOOK IT TO THE DEALERSHIP. THE SERVICE DEPARTMENT INFORMED ME THAT THE ABS MODULE HAS FAILED AND THAT IT WOULD BE A MATTER OF TIME BEFORE MY BRAKES WOULD TOTALLY FAIL. THERE WAS NO INDICATION OF THE ABS MODULE FAILING. NO ABS LIGHT; NO BRAKE LIGHT; NO CHECK ENGINE LIGHT. FOR THIS TO AFFECT THE SAFETY SYSTEM OF THE CAR I WOULD EXPECT THERE TO BE SOME TYPE OF INDICATION OF FAILURE. THE DEALER INFORMED ME THAT THE MODULE IS $2200 FOR REPLACEMENT! THE CAR IS ONLY 5 YEARS OLD WHY WOULD THE ABS MODULE FAIL IN SUCH A RELATIVELY NEW VEHICLE?

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jun 27, 201746,000 milesVA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN THE VEHICLE WAS STARTED, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO SAFFORD HYUNDAI (LOCATED AT 7615 LOISDALE ROAD, SPRINGFIELD, VA 22150, TEL: (703) 776-9040) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: 10367277. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Electrical System
Filed Jun 20, 201790,000 milesLA

I PURCHASED THE CAR IN JANUARY 2017 AFTER 2 MONTHS OF HAVING THE CAR THE WINDOWS WOULD NOT GO UP. I WOULD HAVE TO WAIT HOURS FOR IT TO START BACK WORKING. THE SUSPENSION WAS LOW FOR A FEW WEEKS THEN IT WOULD SLOWLY COME BACK UP. BASICALLY MY WHOLE CAR HAS ELECTRICAL PROBLEMS BACK UP CAMERA GOES BLACK, THE ODOMETER HAS DEAD PIXELS, CAR EXTREMELY SLUGGISH, THE CAR SHAKES AND KILLS ALOT. ALSO WHEN I TURN THE HEATED SEATS ON IT TURNS OFF WITHIN 2 MINUTES. IT IS SO MUCH THE CAR IS DOING TO SAY THIS CAR HAS A CLEAN CARFAX.

Unknown or Other
Filed Jun 7, 201735,000 milesNJ

I WAS DRIVING TO MY WORK. I SAW RED LIGHT SIGNAL AND STEPPED ON BRAKE PEDAL. BUT THE PEDAL JUST WENT DOWN VERY SOFTLY WITHOUT STOPPING MY CAR. MY CAR STOPPED AFTER I PRESSED FULL FORCE ON BRAKE PEDAL. BY THE TIME MY CAR STOPPED IT ALREADY PASSED 15 FEET FROM THE STOP LINE WHERE I HAD TO STOP.

Engine
Filed May 30, 201790,158 milesTN

THIS HAS BEEN AN ONGOING ISSUE, I KNOW OTHERS HAVE REPORTED A SIMILAR PROBLEM. WHEN COMING TO A STOP IN OUR 2012 GENESIS 3.8L THE ENGINE WILL SHUT OFF WITHOUT ANY WARNING. THIS HAS HAPPENED MORE THAN A DOZEN TIMES AT THIS POINT. MY WIFE TOOK IT TO THE DEALER WHO SAID THIS ISSUE COULDN'T BE DUPLICATED. THE CAR HAS DIED IN TRAFFIC AND WHEN GOING AROUND A CURVE. POWER STEERING IS LOST WHEN THIS OCCURS MAKING IT A BIT NERVE WRACKING. THIS IS AN ISSUE HYUNDAI NEEDS TO ADDRESS BEFORE SOMEONE IS INJURED OR WORSE.

Fuel/Propulsion System
Filed May 22, 201740,600 milesCA

VEERING RIGHT SINCE NEW 7/2012 ON FREEWAY AND CITY STREETS. UNDERCARRIAGE RIGHT SIDE "TWEAKED" PER HYUNDAI SERVICE REP IN 2016. IN SHOP SINCE APRIL 22 AND OUT MAY 14, /2017 RIGHT CONTROL ARM BROKEN AND COIL SPRING BAD (FIXED PER SERVICE REP), ALIGNMENT STILL IN RED RIGHT FRONT CAMBER; STEERING WHEEL SEVERELY OFF CENTER AT TIMES AND NOW VEERS MORE TO LEFT AND SOMETIMES TO RIGHT ON CITY STREETS AND HIGHWAY; WHEN COMING TO STOP STEERING WHEEL BECOMES SEVERELY OFF CENTER. IN APRIL 2017 WAS LOSING SPEED EVEN THOUGH PRESSING ON GAS PEDAL AND ACTING IF WANTING TO STALL SEVERAL TIMES WITH IN A WEEK (HAPPENING A FEW OTHER TIMES IN PAST BUT THOUGHT DUE TO BEING COLD OR BAD GAS.. WHEN THIS HAPPENED PSI LIGHT TURNED ON. HAPPENING ON FREEWAY AND WHILE MERGING ONTO FREEWAY AND OTHER TIMES ON CITY STREETS. WHEN THIS HAPPENED IN APRIL 2017 THE LAST TIME WITH THE WANTING TO STALL PROBLEM STEERING WHEEL BECAME REALLY OFF CENTER (DEALER NOTIFIED AND TAKEN TO SHOP ON 4/25/2017). ALSO WOULD NOT GO INTO REVERSE THE SAME DAY OF LOSING POWER WANTING TO STALL. (HAPPENING A FEW OTHER TIMES IN THE PAST). NOW AC AIR FORCE LOW AND DOESN'T COOL AS PRIOR TO BEING IN SHOP 4/2017 AND BLOWS HOT AIR AT TIMES. AIRBAG SENSORS NOT WORKING PROPERLY AS BEFORE SHOP VISIT 4/2017. HAVE HAD PAINT CHIPPING PROBLEMS ON BODY OF DRIVER DOOR AND PASSENGER DOOR AND AROUND TRUCK AREA. HAS ALSO HAD FUEL PUMP ISSUES, REPEAIRED ONCE (WHEN PUMPING GAS PUMP CONSTANTLY CLICKING OFF). POOR SUSPENSION REAR END FEELS LIKE IT BOTTOMS O

Electrical System
Filed May 12, 201768,000 milesTN

DRIVERS SIDE WINDOW MOTOR SHORTED OUT AT 68K MILES. IT WOULD ONLY INTERMITTENTLY ROLL UP OR DOWN, AND WOULD GET STUCK IN EITHER CONDITION, ALLOWING RAIN, SNOW AND DIRT TO ENTER THE VEHICLE. HYUNDAI QUOTED $680 TO REPAIR

Exterior Lighting
Filed Apr 28, 201752,000 milesFL

WHEN THE HEADLIGHTS ARE IN THE "ON" POSITION THEY TURN OFF WHEN THE TURN SIGNAL IS USED. THIS HAPPENS CONSISTENTLY AND IS REPRODUCIBLE.

Unknown or Other
Filed Apr 14, 201740,000 milesCA

TROUBLE WITH PUSHING DOWN HARD ON THE BRAKE PEDAL AND CONCERNED WITH BRAKE EFFECTIVENESS. AND SAFETY. FORCED TO PUSH BRAKE ALL THE WAY TO THE FLOOR IN ORDER TO STOP.

Engine
Filed Apr 7, 201752,000 milesTX

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT COMPLETELY OFF. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT VALID. THE FAILURE MILEAGE WAS 52,000.

Electrical System
Filed Mar 10, 20175,025 milesNY

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING AT ANY SPEED, THE PARKING SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PARKING SENSOR WAS FRACTURED AND NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,025.

Wheels
Filed Feb 2, 2017VI

BOUGHT NEW IN JULY 2012. CAR HAS AROUND 46K ON IT. I HAVE HAD TO REPLACE 2 OF THE 4 MICHELIN ENERGY SAVER A/S TIRES BECAUSE OF CRACKING IN THE SIDEWALLS. BOTH HAD CHUNKS MISSING AND THE CRACKING/ROT WAS SPREADING. I DROVE ON THEM FOR MONTHS LIKE THAT, LUCKILY WITHOUT INCIDENT. I BOUGHT A PAIR USED TO REPLACE THEM SO I COULD GET FULL WEAR OUT OF THE REMAINING TOO, BUT I AM WARY OF BUYING MICHELINS FOR MY NEXT SET.

Unknown or Other
Filed Jan 15, 201765,500 milesPA

INTERMITTENT BRAKE FAILURES. SEEMS THERE HAS BEEN A RECALL FOR BAD BRAKE FLUID ON THIS MODEL YEAR HYUNDAI GENESIS SEDAN. HYUNDAI WOULD NOT COVER THIS VEHICLE UNDER THE RECALL WHEN CONTACTED. THE VEHICLE HAS AN INTERMITTENT SOFT BRAKE PEDAL WHICH GOES ALL THE WAY TO THE FLOOR UNDER HARD AND SOFT BRAKING CONDITIONS, WHETHER MOVING FAST OR SLOW AND IN ALL WEATHER CONDITIONS. THE BRAKE PADS AND ALL 4 ROTORS ARE IN GOOD REPAIR. THERE IS NO AIR IN THE BRAKE LINES. IT APPEARS TO BE THE ABS MODULE THAT IS FAILING AND CAUSING UNSAFE BRAKING CONDITIONS WITHOUT WARNING. THERE ARE NUMEROUS ONLINE FORUM COMPLAINTS ABOUT THIS MODULE WHICH SEEMS TO BE A FAULT IN DESIGN BY HYUNDAI. MY HOPE IS THAT NHTSA CAN INFORM OTHER OWNERS OF THIS MODEL YEAR THAT UNSAFE BRAKING CONDITIONS CAN HAPPEN AT ANY TIME FROM FAILURE OF THIS ABS MODULE. *TR

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Dec 31, 201667,724 milesCA

THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR. BRAKES ACT AS IF FAILING. DEALER DIAGNOSED BRAKE MASTER CYLINDER DEFECT, REQUIRING REPLACEMENT OF THE MASTER CYLINDER. MILEAGE ONLY 67,000 MILES.

Engine
Filed Dec 7, 201693,000 milesNC

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

Unknown or Other
Filed Nov 3, 201642,700 milesFL

SPORADICALLY THE BRAKE PEDAL GOES ALL THE WAY TO FLOOR. PEDAL HAS TO BE PUMPED 2-3 TIMES BEFORE BRAKES ENGAGE. THIS HAS HAPPENED ON 3 DRIVING OCCASIONS OVER 10 DAYS. TOOK IT TO DEALER THIS MORNING WHO SAID UNLESS HE COULD REPLICATE ISSUE, HE WILL NOT REPAIR DESPITE PRIOR RECALL FOR SAME ISSUE. YESTERDAY ON PHONE, HE SAID HE WOULD INSPECT AND FILE CLAIM WITH HYUNDAI. APPARENTLY BRAKE FLUID WAS REPLACED IN 2013 DUE TO RECALL BY PRIOR OWNER. NOW SAME THING IS HAPPENING. PROBLEM OCCURS UNTIL ENGINE IS TURNED OFF. 3 TIMES IN 10 DAYS IS FRIGHTENING. FORTUNATELY, I WAS FAR ENOUGH BEHIND CAR IN FRONT TO HAVE TIME TO PUMP BRAKES. *TR

Electrical System
Filed Oct 27, 201673,000 milesAL

HEADLIGHTS BLINK ON/OFF WHEN USING TURN SIGNAL. DOING RESEARCH, I SEE THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND THE FIX IS TO REPLACE THE TURN SIGNAL STALK ($400).

Unknown or Other
Filed Oct 20, 201643,000 milesFL

I WAS DRIVING AND WENT OVER A SLIPPERY AREA AT AROUND 40 MPH IN THE CITY WHILE BRAKING AND MY BRAKES WENT DOWN TO THE FLOOR. THERE WAS NO CAR IN FRONT OF ME SO I WAS ABLE TO SLOWLY COME TO A STOP. HOWEVER, SINCE THEN MY BRAKES HAVE NOT BEEN FUNCTIONING PROPERLY, THEY SLOWLY GO DOWN TO THE FLOOR UNDER ANY BRAKING CONDITION. AND WHEN I STOP AT A STOP LIGHT THE PEDAL CONTINUES TO DEPRESS UNTIL IT'S AT THE FLOOR. IN THE PAST I HAD THIS ISSUE WHEN I WENT OVER A LARGE DIP WHILE BRAKING. HOWEVER IT RESET ITSELF SHORTLY AFTER AND I DIDN'T HAVE THE ISSUE AGAIN UNTIL TODAY. MY CAR WAS PART OF THE LARGE RECALL FOR THE GENESIS IN WHICH THE BRAKE FLUID WAS REPLACED. *TR

Engine
Filed Oct 19, 201672,000 milesNC

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH OR LESS, THE ENGINE STALLED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE CRANKSHAFT SENSOR WAS REPLACED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

Suspension
Filed Oct 7, 201643,000 milesCA

TIRES-MICHELIN ENERGY SAVER A/S SIZE: P235/50R18 ON THE FRONT PASSENGER SIDE. THE TIRE HAS A 5" DEEP CRACK ON THE OUTSIDE WALL OF THE TIRE AND ALSO SEVERAL OTHER NOTICEABLE CRACKS THROUGHOUT THE TIRE ESPECIALLY ON THE OUTER WALL.

Unknown or Other
Filed Sep 30, 201687,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Fuel/Propulsion System
Filed Aug 30, 201683,500 milesCA

CYLINDERS WERE MISFIRING. DEALER SAID IT WAS DUE TO COMPUTER SOFTWARE ISSUE WHICH CAUSED INSUFFICIENT FUEL DELIVERY TO THE CYLINDERS. DEALER UPDATED SOFTWARE WHICH SEEMS TO HAVE REMEDIED THE PROBLEM. WHEN THE PROBLEM OCCURRED, THE CAR LOST SOME OF ITS POWER AND VIBRATED. I WAS ON A SIDE STREET WITH LITTLE TRAFFIC AT THE TIME, SO THE HAZARD WAS MINIMAL. HOWEVER, IF THE SAME SITUATION HAPPENS TO OTHERS ON THE FREEWAY OR IN HEAVY TRAFFIC, OR WHEN FULL POWER IS NEEDED TO AVOID AN ACCIDENT, IT COULD BE HAZARDOUS.

Exterior Lighting
Filed Aug 28, 2016MO

HEADLIGHTS FLICKER ON AND OFF WHEN USING THE TURN SIGNAL. IT OCCURS WHEN DRIVING THE CAR.

Power Train
Filed Aug 27, 201660,000 milesTN

WHEN DRIVING AT SLOWER SPEEDS (<30) ON A CITY STREET, WHILE DRIVING STRAIGHT, AS I LIFTED MY FOOT OFF THE GAS PEDAL, THE CAR CONTINUED TO ACCELERATE. PRESSING THE BRAKE SLOWED IT BUT DID NOT STOP THE PROBLEM. I PULLED THE CAR OVER AND PUT IT IN PARK. WHEN PLACED IN PARK, THE ENGINE REVVED LOUDLY. I PRESSED THE BUTTON TO TURN THE IGNITION OFF. THIS HAS HAPPENED 3 SEPARATE TIMES. ONCE IN JULY AND 2 TIMES ON AUGUST 21.

Electrical System
Filed Aug 22, 201645,000 milesTX

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. THE VEHICLE WENT BACK TO THE DEALER A THIRD TIME FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Service Brakes
Filed Aug 9, 201648,493 milesFL

BRAKES WENT SOFT AFTER A FEW MINUTES OF DRIVING. NORMAL BRAKING THROUGH SEVERAL STOP AND GO INTERSECTIONS. THEN A SUDDEN UNEXPECTED CHANGE WHICH RESULTED IN PRESSING PEDAL TO THE FLOOR AND THE BRAKES BARELY SLOWED THE CAR. TURNING THE CAR OFF AND BACK ON RESTORED BRAKING TO NORMAL USE.

Power Train
Filed Aug 9, 2016CA

CLUTCH BURNT OUT AT 26,000 MILES. AFTER RESEARCHING I NOTICED 2000+ POSTS ON FOLLOWING WEBSITE WHICH SHOWS THAT MANY GENESIS COUPES HAVE PROBLEMS WITH MANUAL TRANSMISSIONS. I DID NOT DRIVE MY CAR ROUGH OR DO ANYTHING BESIDES SAFE DRIVING. THE CLUTCH IS ABNORMALLY EXPENSIVE AS WELL - $4000 REPAIR FOR A CAR WHICH IS BARELY VALUED AT $10K. I ONLY DROVE 26K MILES IN 5+ YEARS!

Engine
Filed Aug 5, 201657,500 milesAZ

ENGINE STALL. WHILE DRIVING THE CAR AT SPEED BELOW 25MPH DURING RUSH HOUR TRAFFIC ON THE FREEWAY THE ENGINE SUDDENLY STALLED. ALL OF THE LIGHTS ON THE DASH LIGHTED UP. I WAS ABLE TO GET THE CAR STOPPED, PUT IT IN PARK AND IT STARTED UP AGAIN AS IF NOTHING HAPPENED. THIS HAS OCCURRED 3 TIMES IN THE PAST 12 MONTHS. THE TWO PREVIOUS TIMES WERE ON A CITY STREET WHILE MAKING A RIGHT HAND TURN. THIS TIME IT WAS ON A STRAIGHTWAY. ALL THREE OCCURRENCES THE CAR HAD A MINIMUM 1/4 TANK OF GAS, WAS ON A LEVEL SURFACE AND TRAVELING BELOW 30 MPH. THE CAR HAS BEEN BROUGHT TO THE DEALER ON SEVERAL OCCASIONS AND THEY CANNOT FIND ANY FAULT CODES. ON ONE OCCASION THERE WAS ONE OTHER GENESIS BROUGHT IN WITH THE SAME PROBLEM ON THE SAME DAY.

Service Brakes
Filed Aug 3, 201664,000 milesSC

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO COME TO A COMPLETE HALT. THE CONTACT HAD TO PUMP THE BRAKE PEDAL MULTIPLE TIMES IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 64,000.

Service Brakes
Filed Jul 27, 201691,000 milesCA

MY WIFE AND I HAVE A 2012 HYUNDAI GENESIS 3.8 SEDAN. MY WIFE IS THE PRIMARY DRIVER. SHE CAME HOME ONE EVENING AND TOLD ME THAT THE CAR FAILED TO STOP AND WENT INTO THE INTERSECTION AS SHE ATTEMPTED TO STOP FOR A RED TRAFFIC SIGNAL. I IMMEDIATELY DROVE THE CAR DOWN THE STREET AND OBSERVED THAT YOU HAD TO PUMP THE BRAKES TO STOP AND THE PEDAL WENT TO THE FLOOR. I ADDED SOME BRAKE FLUID AND PUMPED THE BRAKES. I DROVE THE CARE THE NEXT FEW DAYS AND NOTICED THAT OVER TIME THE SAME THING HAPPENED WITH THE PEDAL GOING TO THE FLOOR. I TOOK THE CAR TO MY MECHANIC AND HAD ALL THE BRAKES CHANGED. THAT COST ME OVER $320.00. THE MECHANIC ADVISED ME THAT THE CAR HAD A FAULTY MASTER CYLINDER. TO SHORTEN THE STORY. DUE TO THE DEALER COST OF FROM $275.00 TO $365.00 FOR A MASTER CYLINDER. I BOUGHT 2 ONLINE AND 1 AT OREILLY AUTO PARTS. I SPENT $105.00, $81, AND $79.00 FOR EACH RESPECTIVELY. EACH TIME THE MECHANIC ADVISED ME THAT THE WERE NOT COMPATIBLE. HE WAS SO CONFLICTED BY THE PROCESS ADVISED ME TO TAKE THE CARE TO THE DEALER AND TOLD ME THAT WITH ONLY 91000 MILES AND A WELL MAINTAINED 4 YEAR OLD CAR, IT IS UNHEARD OF FOR A MASTER CYLINDER TO BE FAULTY. I CONTACTED HYUNDAI AND WAS TOLD THERE WAS NO RECALL NOR WAS MY VEHICLE COVERED BY MY FACTORY WARRANTEE. I AM A RETIRED AUTO THEFT OFFICER SO I DECIDED TO CHECK WITH NHTSA FOR COMPLAINTS AND RECALLS. I AM POSITIVE THAT THIS RECALL APPLIES TO MY CAR. I HAVE HAD THE SAME PROCESS HAPPEN TO ME REGARDING THE WINDSHIELD WIPER MOTOR. HYUNDAI WOULD

Wheels
Filed Jul 23, 201664,000 milesFL

MY TIRE PRESSURE INDICATOR WAS ON YESTERDAY MORNING SO I PUT AIR IN MY DRIVER SIDE REAR TIRE, HOWEVER THIS MORNING I NOTICE IT NEED MORE AIR AGAIN, THEREFORE I TOOK THE CAR TO SAMS AUTO SERVICE AND AFTER INSPECTION THE GENTLEMAN TOLD ME THE TIRE CANNOT BE REPAIR BECAUSE IT IS WORN ON THE INSIDE TRIM OF THE TIRE AND ITS NOT DUE TO NORMAL WEAR AND TEAR, STATES HE HAS NEVER SEEN A TIRE IN THIS CONDITION BECAUSE THE REST OF THE TIRE HAS GOOD THREAD WEAR AND APPEARS GOOD IF YOUR LOOKING FROM THE OTHER SIDE OF THE TIRE. STRONGLY FEELS ITS A MANUFACTURING DEFECT, I CALLED THE DEALER WHERE I PURCHASED MY CAR A YEAR AGO AND IM GONNA TAKE IT IN TOMMORROW AND PRAY THEY WILL REPLACE IT AT THERE EXPENSE EXPECIALLY SINCE I HAVE PUT ONLY 28,000 MILES ON THE TIRES....

Fuel/Propulsion System
Filed Jul 7, 201638,000 milesNV

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING AT ANY SPEED, AN ALARMING ODOR OF FUEL EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE DEALER DIAGNOSED THAT A VALE IN THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Electrical System
Filed Jul 6, 201698,000 milesCA

DRIVING HOME ON THE 405 FWY LAST NIGHT MY GENESIS R-SPEC 5.0 LOST ALL POWER, ELECTRICAL AND STEERING. FORTUNATELY, I WAS ON THE RIGHT LANE AND WAS ABLE TO MANEUVER THE VEHICLE OFF THE FWY. I HAD NO LIGHTS, NO EMERGENCY FLASHERS, COMPLETE SHUTDOWN OF POWER. IT WAS ABOUT 9PM AND DARK LUCKILY IT WAS NOT IN A LANE OR THIS COULD HAVE BEEN FATAL AS I COULD NOT TURN ON ANY LIGHTS! EXTREMELY DANGEROUS AND HAVE REPORTED MY INCIDENT TO HYUNDAI CUSTOMER CARE. VEHICLE WAS TOWED TO DEALERSHIP PENDING DIAGNOSTICS.

Service Brakes
Filed Jun 29, 2016FL

VEHICLES BRAKE PEDAL BECAME VERY SOFT AND NEEDED TO PRESS DOWN ALL THE WAY DOWN ON THE PEDAL FOR THE VEHICLE TO STOP. WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED. DROVE STRAIGHT TO THE HYUNDAI DEALER AND TOLD THE SERVICE TECH OF MY ISSUE. RECEIVED A CALL FROM THE ADVISOR WHERE HE EXPLAINED THE ABS SYSTEM ON THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. COST IS $2,300 PLUS $260 FOR THE FRONT PADS. I QUICKLY DID A RESEARCH ON MY VEHICLE AND SAW THIS IS A RECALL PROBLEM WITH MY CAR BUT THE ADVISOR SAID THAT WAS JUST A RUMOR ONLINE AND IT WAS NOT TRUE. CALLED HYUNDAI AND THEY SAID THE RECALL WAS PERFORMED AT THE DEALER IN JANUARY 2014 BUT I DON'T HAVE A SERVICE RECORD STATING THIS. CALLEDTHE DEALER BACK TO GAIN A COPY OF THE RECALL WORK ORDER AND IT JUST STATES "RECALL ITEM SECTION PERFORMED" WITHOUT ANY DETAILS. DEALER REFUSES TO CORRECT ISSUE AND STATED MY ONLY OPTIONS ARE TO PAY 3K IN REPAIRS OR DRIVE OFF THE VEHICLE WITH CARE. ALSO MY CAR JUST LAPSED THE 60K MILE WARRANTY ABOUT 3 MONTHS AGO.

Service Brakes
Filed Jun 6, 201647,000 milesNY

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 5 MPH, THE BRAKES FAILED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD OF THE VEHICLE. THE CONTACT WAS ABLE TO USE THE BRAKES JUST ENOUGH TO GET THE VEHICLE TO A DEALER. THE DEALER REPAIRED THE BRAKES, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000.

Power Train
Filed Jun 2, 201670,000 milesPA

ISSUE IN WHICH THE TRANSMISSION DOES NOT SHIFT SMOOTHLY INTO 2ND AND 3RD GEAR. TYPICALLY, THE TRANSMISSION WILL SHIFT SOMEWHAT SMOOTHLY FOR A FEW DAYS, BUT THEN SHIFTING GETS PROGRESSIVELY ROUGH UNTIL THE CAR SHUDDERS TO THE POINT THAT IT'S PHYSICALLY PAINFUL, EMBARRASSING, STRESSFUL, AS WELL AS DANGEROUS! IT SEEMS TO RETURN TO SLIGHTLY NORMAL SHIFTING FOR A COUPLE OF DAYS, THUS RESTARTING IT'S VICIOUS CYCLE. I CALLED HYUNDAI'S CUSTOMER SERVICE LINE AND WAS ADVISED THAT THERE ARE "NO ACTIVE CAMPAIGNS" FOR MY VIN IN REGARDS TO THE TRANSMISSION. YET, THE MAKE, MODEL, AND YEAR IS ASSOCIATED WITH TSB NO. 15-AT-005 "DRIVABILITY PROBLEMS WITH TRANSMISSIONS". MANY PEOPLE ARE HAVING THE SAME ISSUES, A RECALL IS IN ORDER. HTTPS://WWW.CARS.COM/ARTICLES/2007-2013-HYUNDAI-VEHICLES-TRANSMISSION-ISSUES-1420681346983/

Exterior Lighting
Filed May 23, 201658,000 milesTN

AT NIGHT HEADLIGHTS TURN OFF MOMENTARILY WHEN IN MOTION AND USING TURN SIGNALS AND TURNING.

Power Train
Filed May 18, 2016CA

HAD THE TRANSMISSION REPLACED AT 57XXX DUE TO FAULTY SYNCRONIZERS INSIDE THE TRANSMISSION. NOW 14000 MILES LATER IT NEEDS REPLACED AGAIN BUT IS NOT COVERED THIS TIME. I AM NOT THE ONLY PERSONNTO HAVE THIS PROBLEM AS IT IS RATHER COMMON.

Service Brakes
Filed May 4, 201692,000 milesGA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT STOP. AFTER PUMPING THE BRAKE PEDAL SEVERAL TIMES, THE VEHICLE WAS ABLE TO BE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 92,000. *JS

Air BagsCrash
Filed Apr 3, 201636,000 milesCA

WHILE REPAIRING MY CAR THE BODY SHOP CUT THRU THE PASSENGERS SIDE AIR BAG WIRING HARNESS, AND THEN TRIED TO SPLICE IT BACK TOGETHER AND NOT TELL ANYONE. THAT DID NOT WORK. THEY NOW HAVE MY CAR AND WE HAVE BEEN WAITING SINCE FEB 24TH FOR A BACK ORDERED HARNESS FROM HYUNDAI. DO YOU HAVE ANY IDEAS WHY THIS COULD TAKE SO LONG?

Service Brakes
Filed Feb 11, 201652,000 milesGA

BRAKE PEDAL OCCASIONALLY WILL NOT ENGAGE THE BRAKES UNTIL IT IS AT THE FLOOR. FEELS LIKE A BRAKE FAILURE AT FIRST AND THE PEDAL MOVES ALL THE WAY TO THE FLOOR BEFORE THE BRAKES ENGAGE. ALMOST HAD A WRECK RUNNING INTO THE BACK OF SOMEONE FROM THIS. IT DOES NOT DO THIS ALL THE TIME, BUT IS NOW HAPPENING MORE FREQUENTLY. USUALLY ONCE OR TWICE A WEEK.

Service Brakes
Filed Jan 20, 201612,180 milesFL

I WAS TURNING TO PARK IN MY PARKING SPACE AND ALL OF A SUDDEN THE CAR BEGAN TO ACCELERATE WITH SUCH SPEED THAT I THOUGHT IT WOULD JUMP THE CURB AND CRASH INTO MY HOME. I WAS UNABLE TO STOP THE CAR AND THE BRAKES WERE UNRESPONSIVE. IT HIT THE CURB AND FINALLY CAME TO A STOP WITH A TERRIBLE SHUDDER/NOISE.

Electrical System
Filed Jan 15, 201632,285 milesVA

HEADLIGHTS TURN OFF WHEN TURN SIGNAL IS USED AT NIGHT. WHEN MAKING RIGHT TURN LAST WEEK AT NIGHT USED RIGHT TURN SIGNAL APPROXIMATELY 100 FT PRIOR TO TURNING. FRONT LIGHTS WENT OUT AND CAR TURNING IN FRONT OF ME ALMOST HIT ME BECAUSE THEY COULDN'T SEE ME BECAUSE MY LIGHTS WERE OFF. OTHER HYUNDAI GENESIS OWNERS REPORT THE SAME PROBLEM. DEALER UNABLE TO DIAGNOSE PROBLEM. HEADLIGHTS FLICKER WHEN TURN SIGNAL IS USED

Engine
Filed Jan 8, 201626,500 milesFL

THE CAR WILL NOT START WHEN THE TEMP OUTSIDE IS ~40 DEGREES F OR LOWER OUTSIDE. IT WILL CRANK NON STOP (PUSH BUTTON START) BUT WON'T EVER START. CAR BATTERY IS ONLY TWO MONTHS OLD. CRANKS FINE WHEN THE OUTSIDE TEMP RAISES BACK UP TO AROUND 45 DEGREES F AND UP. WHILE DRIVING TODAY ON THE INTERSTATE, ON THE BRIDGE, THE CAR RANDOMLY LOST ALL ENGINE POWER. TRYING TO STEP ON THE GAS PEDAL WOULD RESULT IN THE CAR STUDDERING. I TURNED ON THE EMERGENCY SIGNAL AND JUST CRUISED INTO THE SIDE LANE OUT OF TRAFFIC. TURNED THE CAR OFF AND ON AND NOTICED THE RPM IDLED AT 1500 RPM WHICH IS INSANELY HIGH. I PUT IT IN 1ST GEAR AND GAVE IT GAS, AND NOTHING HAPPENED. THE RPM METER WOULDN'T GO UP. AFTER A FEW MORE TIMES OF CUTTING THE ENGINE ON AND OFF AND THE ENGINE WOULDN'T START A FEW TIMES ALSO, IT FINALLY STARTED AND SEEMED TO WORK NORMALLY. NOW THE CAR HAS A CHECK ENGINE LIGHT ON.

Steering
Filed Dec 16, 2015350 milesCA

TIRE WEAR UNEVEN, RIGHT FRONT PASSENGER WORST. CONSTANT SEVERE PULL TO THE RIGHT ABLE TO CHANGE LANES TO RIGHT WITHOUT HANDS ON STEERING WHEEL. AND VERY MINIMAL PULL TO LEFT AT TIMES WHILE DRIVING ON HIGHWAY (MOST NOTABLE) AND CITY STREETS. WHILE DRIVING FEELS LIKE CAR BOTTOMS OUT OVER BUMPS/HOLES OR ON CITY STREETS/HIGHWAYS WITH ROUGH ROAD SINCE PURCHASED IN 2012. CANNOT ADJUST ALIGNMENT ON RIGHT SIDE, RIGHT CAMBER ALWAYS NEGATIVE AND TOLD NO FIX FOR THIS AND CAUSE FOR EXCESSIVE WEAR ON TIRE AND PULLING TO RIGHT. PAINT CHIPPING UNDERNEATH DRIVER SIDE DOOR ON BODY. BOTTOMING OUT AND TIRE PULLING TO RIGHT FIRST LOOKED AT ON 11/21/2012.

Visibility/Wiper
Filed Nov 23, 201562,000 milesCA

THIS PROBLEM BEGAN OCCURRING AT AROUND 60,000 MILES. WHEN EITHER STATIONARY OR IN MOTION, THE WINDSHIELD WIPERS WOULD EITHER NOT COME ON AT ALL OR WOULD JERKILY (IS THAT A WORD?) MAKE THEIR WAY ABOUT HALFWAY UP THE WINDSHIELD AND THEN FREEZE. THEN AT SOME RANDOM TIME, THEY WOULD EITHER JERK THEIR WAY BACK TO THE PARKED POSITION OR CONTINUE JERKING THEIR WAY THROUGH THE WHOLE SWEEP AND THEN BACK TO THE PARKED POSITION, USUALLY STOPPING ONCE OR MORE TIMES ON THE WAY. THIS IS A COMMON OCCURRENCE ACCORDING TO POSTS FOUND ON THE GENESISOWNERS.COM SITE. (HTTP://WWW.GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?T=8567 ). IF YOU READ THE POSTS, ONE MAN ALMOST HAD A HEAD ON COLLISION WITH A GASOLINE TRUCK WHEN HIS WIPERS DECIDED TO QUIT IN THE MIDDLE OF A RAINSTORM. MY LOCAL DEALER INSISTS HYUNDAI DOES NOT CONSIDER THIS A SAFETY ISSUE WHICH TO ME IS MINDBOGGLING. WITH A POTENTIALLY RECORD BREAKING EL NINO NOW ON THE WAY, PERHAPS IT'S GOING TO TAKE SOMEONE GETTING KILLED BEFORE HYUNDAI FINALLY SAYS, "GEE, WE GUESS IT'S A SAFETY ISSUE AFTER ALL." IF THIS DEFECT IS NEWS TO DOT, I CAN SEE NO REASON NOT TO INSIST ON A RECALL. IF, HOWEVER, DOT IS AWARE OF THE ISSUE AND HAS DONE NOTHING ABOUT IT, SHAME ON THEM. SINCE HYUNDAI EXPECTED ME TO PAY $1,000 TO MOST LIKELY REINSTALL THE SAME FAULTY MOTOR AND LINKAGE, I GOT RID OF THE CAR. THE MOTOR COSTS $462 BY ITSELF.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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