Page 2 of 6 · complaints 51–100 of 260

2012 Hyundai Genesis complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Jun 16, 2020138,000 milesNC

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DESTINATION. THE CONTACT ALSO STATED THAT WHILE HER DAUGHTER WAS DRIVING AT THE SAME SPEED WEEKS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEITH HAWTHORNE HYUNDAI OF GASTONIA (4712 WILKINSON BLVD, GASTONIA, NC 28056) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed May 4, 202073,400 milesNY

WAS DRIVING THE CAR AND STEERING WHEEL LOCKED ON A HIGHWAY ON MY WAY TO WORK. WAS ABLE TO PULL IT OVER CUT THE CAR OFF. STARTED IT BACK UP AND WAS FIND. THEN ON THE WAY BACK HOME HAPPENED AGAIN WHEN TRIED TO EXIT OFF THE HIGHWAY AND ENDED UP IN A DITCH.

Power Train
Filed Apr 9, 202080,000 milesOR

TRANSMISSION SLIPS. I'M AT 80K MILES. I THOUGHT I COULD DETERMINE WHICH GEARS IT'S SLIPPING BUT AT TIMES IT'S BEEN BETWEEN 2 &3, 3&4. THE CAR WILL REV HIGH ON RPMS WITH OUT CORRELATING SPEED AND THEN CATCH. JERKS BETWEEN GEARS AT TIMES. I FEEL SO UNSAFE IN THIS HYUNDAI AND I DON'T I CAN AFFORD THE COST. I KNOW IT'S NOT FROM MY DRIVING.

Air BagsCrash1 injured
Filed Mar 3, 202071,244 milesFL

TL* THE CONTACT OWNED A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE ON A HIGHWAY STATIONERY IN TRAFFIC, THE VEHICLE BEHIND HIM CRASHED INTO THE BACK OF HIS VEHICLE. THE CONTACT'S VEHICLE THEN COLLIDED WITH STOPPED VAN IN FRONT OF HIM; THAT VAN ALSO HIT THE VEHICLE IN FRONT OF IT AS WELL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S CHEST HIT THE STEERING WHEEL AND THE CONTACT'S HEAD BROKE THE HEAD REST. HE RECEIVED MEDICAL ATTENTION AT THE SCENE AND WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT WAS TREATED FOR A CHEST CONTUSION AND BRUISING TO HIS NECK AREA. INJURIES TO THE OTHER VEHICLES OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS FILED. AFTER BEING RELEASED FROM THE HOSPITAL, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT BODY SHOP AND WAS LATER DEEMED TOTALED BY A MECHANIC. THE MANUFACTURER NOR A DEALER HAVE BEEN NOTIFIED OF THE FAILURE. UPON, INVESTIGATION THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS) WITH HIS FAILURE. THE FAILURE MILEAGE WAS 71,244.

Engine
Filed Feb 24, 2020165,000 milesCA

AT APPROXIMATELY 10:30 PM. WHILE DRIVING ON HWY AT FAIRLY GOOD SPEED OF 73-75 MPH, WHILE ON CRUISE CONTROL, THE ENGINE DIED AND STEERING BECAME DIFFICULT TO NONE AT ALL, ALL WHILE ENGINE WAS COMPLETELY OFF. CAR COULD NOT BE STARTED AGAIN. VEHICLE IS CURRENTLY NON-OPERABLE AND PARKED. IT APPEARS I AM THE THIRD OWNER OF THE IS VEHICLE. YOUR ASSISTANCE IS APPRECIATED.

Electrical System
Filed Feb 3, 202083,000 milesIL

WHEN TURNING STEERING WHEEL A NUMBER OF THINGS CAN HAPPEN, RADIO TURNS OFF,STEERING LOCKS UP. ALL DASH LIGHTS COME ON AND POWER BATT LIGHT LIGHTS UP. HAS STALLED IN INTERSECTION WHEN TURNING. TRANS SHIFTS HARD AND SLIPS INTO GEAR WHEN ON A LONG DRIVE

Suspension
Filed Jan 11, 202065,196 milesGA

WHEN IN MOTION, THE VEHICLE STARTS TO MAKE A CLANKING SOUND REPETITIVLY AS IF IT WAS ON A ROTATION. IT'S LIKE A METRONOME BEST AT 128BPM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 13, 2019GA

THE BRAKE PEDAL OF MY CAR IS SOFT AND DEEP, AND THE BRAKING IS NOT DONE PROPERLY. AFTER ABOUT A MONTH AND A HALF, THE SYMPTOMS APPEARED AND I CHANGED THE BRAKE PADS. EVERY DAY DRIVING IS A CONTINUATION OF TENSION. I WENT TO THE DESIGNATED SERVICE CENTER AND INSPECTED IT. DURING THE RE-RUN, THE SAME PHENOMENON CONTINUED, AND AFTER A WEEK AGAIN, I HAD TO CHANGE THE ABS MODULE. HOW MUCH OF AN ABS MODULE DOES IT HAVE GROUNDED LIKE A BRAKE PAD? I CAN'T UNDERSTAND IT. I LOOKED AT THE INTERNET AND THE MODEL I WAS RIDING WAS SUBJECT TO RECALL.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Nov 21, 2019NC

I OWN A 2012 HYUNDAI GENESIS AND EXPERIENCE A VERY LOW GRIP ON MY BRAKE PEDAL. IT HAS JUST BEEN CONFIRMED FROM A HYUNDAI DEALERSHIP THAT THE HECU IS BAD AND NEEDS TO BE REPLACED (11/20/19). HYUNDAI HAS RECALLED CERTAIN MODEL YEAR 2009-2012 GENESIS SEDANS UNDER RECALL 114 OR NHTSA CAMPAIGN 13V489 FOR THE HECU. I HAVE BEEN TOLD, HOWEVER, THAT MY VIN DOES NOT QUALIFY FOR THE SAFETY REPAIR. I FIND IT HIGHLY UNUSUAL THAT I AM EXPERIENCING THE IDENTICAL PROBLEM THAT SO MANY OTHER GENESIS SEDANS HAVE FACED, YET AM BEING DENIED THE NECESSARY REPAIR. I AM ASKING THAT MY VIN BE INCLUDED IN THE RECALL AS I AM VERY CONCERNED FOR MY SAFETY AT THIS POINT. KEEPING IN MIND THE SAFETY OF OTHERS AS WELL, ALL GENESIS SEDANS MADE DURING 2009 AND 2012 SHOULD BE RE-LOOKED AT AGAIN. IT IS A $3000 FIX AND I CANNOT TELL YOU HOW UNFAIR IT IS TO KNOW THAT OTHER HYUNDAI GENESIS OWNERS HAVE HAD THEIR HECU'S REPLACED UNDER THE RECALL. WHY IS THEIR SAFETY MORE IMPORTANT THAN MINE?

Fuel/Propulsion System
Filed Nov 1, 2019100,010 milesNC

GENESIS STALLS AT SLOW SPEEDS EITHER TURNING FOR GOING STRAIGHT. REPLACED THROTTLE BODY, BUT STILL STALLS. ALSO HAS TROUBLE STARTING SOMETIMES. BATTERY IS NEW.

Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Oct 28, 201979,000 milesMN

ON OCTOBER 23RD, 2019, THE BRAKES ON MY 2012 HYUNDAI GENESIS R-SPEC SEDAN SUDDENLY FAILED WITH THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR BEFORE THE VEHICLE EVENTUALLY STOPPED LUCKILY AVOIDING AN ACCIDENT. I WAS DRIVING ON THE HIGHWAY. THE VEHICLE HAS 79K MILES. I THEN TOOK THE CAR TO THE HYUNDAI DEALER IN ST. LOUIS PARK, MN AND THEY DETERMINED THAT THE BRAKE MASTER CYLINDER WAS FAULTY AND REPLACED. THE DIAGNOSIS AND REPAIR DID NOT FIX THE ISSUE AS THE BRAKE PEDAL WAS STILL SPONGY AND GOING TO THE FLOOR INTERMITTENTLY. I WILL BE TAKING THE CAR BACK TO THE DEALER TO HAVE THEM FIX IT CORRECTLY. WHILE RESEARCHING THE ISSUE, I HAVE FOUND THAT MULTIPLE OTHER OWNERS OF THE SAME CAR HAVE EXPERIENCED THIS ISSUE AND THE DEALER HAD TO REPLACE THE ABS HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) AS IT CONTAINED CORROSION WITHIN THE UNIT DUE TO BAD DESIGN WHICH CAUSES HYDRAULIC BRAKING FAILURE TO OCCUR AT ANY TIME. THIS CAMPAIGN/RECALL BELOW OUTLINES THE ISSUE WHICH I AM GOING TO PRESENT TO THE DEALER TO FIX CORRECTLY AS I AM STILL UNDER WARRANTY. TO ME, THIS IS A LIFE OR DEATH TYPE FAILURE AND COULD RESULT IN INJURIES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPLACING ALL ABS HECU BEFORE LIVES ARE LOST FOR ALL 2009-2012 HYUNDAI GENESIS, NOT JUST SOME VINS THAT THEY DEEMED TROUBLESOME. THEY SHOULD TAKE RESPONSIBILITY FOR ALL CARS AND IMMEDIATELY CONTACT THEIR OWNERS. HYUNDAI RECALL - CAMPAIGN 12-01-052 TSB: BH GENESIS SEDAN HECU INSPECTION AND BRAKE FLUID REPLACEMENT (RECALL 114) ORIGINAL RECA

Seats
Filed Oct 24, 201961,600 milesCA

HEAD REST POPPED OPEN, TWICE. FIRST TIME BOTH HEADREST POPPED OPEN AND HYUNDAI REPAIRED IT WITH JUST A COPAY ON MY PART. SECOND TIME, THEY STATED NEEDS TO BE REPLACED AT MY EXPENSE. I STATED THAT NO ONE BUYS A CAR EXPECTING THE HEAD REST TO POP OPEN AND REQUIRE REPLACEMENT. THEY INSIST IT IS MY ISSUE. CAR WAS IN GARAGE WHEN HEAD REST POOPED OPEN. IF WE WERE DRIVING THE VEHICLE, I AM SURE AN ACCIDENT WOULD HAVE OCCURRED. EVEN IF I HAVE IT REPLACED, WHAT ASSURANCES WOULD I HAVE THIS WON'T HAPPEN AGAIN. AND IF IT DOES AND EITHER MY WIFE OR I DRIVING THE VEHICL,E WE COULD BE INJURED THIS IS A VEHICLE DEFECT AND A SAFETY ISSUE.

Power Train
Filed Oct 19, 201938,400 milesFL

WEEK OF SEPT 20TH TRANSMISSION WAS SKIPPING WHEN CHANGING GEARS DURING LOW SPEED AND VIOLENTLY JERKED. TOOK CAR TO DEALER TO CHECK OUT AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT RESET TRANSMISSION ADAPTIVE VALUES. TRANSMISSION WAS FINE FOR 3 WEEKS BUT THEN PROBLEM REOCCURRED BUT WAS WORST. AFTER TRANSMISSION JERKED, GOING UNDER 25 MILES, TRANSMISSION STRUGGLE TO CHANGE GEARS. MOSTLY COASTED HOME AND IMMEDIATELY CALLED DEALER. NEXT DAY RETURN CAR TO DEALER AND THEY DETERMINED TRANSMISSION NEEDED TO BE REPLACED. ETA 2 WEEKS

Exterior Lighting
Filed Oct 15, 201965,000 milesVA

WITH LOW BEAM HEADLIGHTS ON WHILE DRIVING, ACTIVATING THE TURN SIGNAL WILL TURN ON HIGH BEAM HEADLIGHTS OR CAUSE THE LOW BEAMS TO TURN OFF INTERMITTENTLY (ABOUT HALF OF TURN SIGNAL OPERATIONS). LIGHTLY TOUCHING OR TAPPING THE LIGHT STALK WILL HAVE THE SAME EFFECT. ON OCCASION, THE HEADLIGHTS WILL CEASE FUNCTIONING ON LOW BEAM WITH NO DRIVER ACTIVITY. THIS PROBLEM HAS BEEN OCCURRING FOR THE PAST 3 MONTHS. OTHER GENESIS OWNERS HAVE REPORTED THE SAME PROBLEM ON THE HYUNDAI GENESIS OWNERS WEBSITE. I HAVE STOPPED DRIVING THE CAR AT NIGHT.

Engine
Filed Sep 16, 201976,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN SLOWING DOWN THE VEHICLE TO MAKE A RIGHT TURN, IT ABRUPTLY STALLED IN THE RIGHT LANE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AFTER TEN MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 16139030. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Electrical System
Filed Sep 10, 2019120,000 milesTX

WAS DRIVING DOWN THE FREEWAY IN STOP AND GO TRAFFIC AND HAD BEEN DRIVING FOR ABOUT 45 MINUTES. HAD A/C ON, RADIO ON, PHONE CHARGER AND SEAT COOLING. SUDDENLY ALL ELECTRONICS STOPPED ON THE CAR, LOSS OF POWER TO BRAKES, POWER STEERING AND NO ACCELERATION. HAD TO PULL OVER ACROSS TWO LANES OF TRAFFIC, THANKFULLY THE FLASHERS WORKED AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD. PUT CAR IN PARK AND STARTED CAR UP AGAIN. THANKFULLY IT WAS DAYLIGHT AND GOOD WEATHER.

Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Sep 1, 2019AL

HAVING ISSUES WITH BRAKES GOING ALL THE WAY TO FLOOR. HAVE HAD THEM REPLACED AND AFTER A FEW MONTHS PROBLEM RETURNS. WAS THIS VEHICLE REPAIRED AS PART OF RECALL 114 NHTSA RECALL 13V489000.

Exterior Lighting
Filed Aug 30, 201946,000 milesNJ

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. -THE HEADLIGHTS WENT OUT..*BF 15 FEB 2014, 5 JUNE 2015, 30 AUG 2019. -LOST OF HEAD LIGHTS FOR 15-20 SECONDS OR LONGER -UNKNOWN CAUSE 1ST TIMER REPLACED COMPUTER CHIP IN A COMPUTER CHIP. SECOND TIME REPLACED MULTI FUNCTION SWITCH, N/C REPAIR REQUEST. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN RIGHT (TRAVELING APPROXIMATELY 5 MPH ) THE LIGHTS WENT OUT, THEN 20 SECONDS AFTER THEY CAME BACK. ALSO STATED THAT THE VEHICLE WAS REPAIRED IN FEBRUARY 2014 BY THE DEALER DAVIS HYUNDAI, 1655 N OLDEN AVE, TRENTON, NJ 08638 FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *JB

Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Aug 23, 201973,000 milesOH

WHEN THE BRAKE PEDAL WAS DEPRESSED TODAY 08/23/19, IT TRAVELED TO THE FLOORBOARD, BARELY ESCAPING REAR ENDS OF SEVERAL VEHICLES ON THE HIGHWAY AND CITY STREETS. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE IS NO EVIDENCE OF A BRAKE FLUID LEAK. THERE IS THE APPROPRIATE AMOUNT OF BRAKE FLUID IN THE RESERVOIR. HAVING ENTERED MY VIN # INTO THIS SITE HAS PROVIDED NO RECALLS. ALTHOUGH READING EVERYTHING ABOUT NO.114, THAT I HAVE SOUNDS LIKE IT SHOULD BE AND IT SHOULD BE CORRECTED. SOME PEOPLE, WHO HAVE ALSO HAD THIS PROBLEM, SAID THAT THE BRAKE FLUID USED WAS CAUSING FAILURE IN THE MASTER BRAKE CYLINDER VALVES. THIS IS OBVIOUSLY A MANUFACTURER ERROR, AND HYUNDAI SHOULD BE HELD RESPONSIBLE. I HAVE UNFORTUNATELY HAD TO LEAVE MY CAR DUE TO THIS SAFETY HAZARD OVER HOUR AND A HALF FROM HOME. THIS NEEDS TO BE ADDRESSED/FIXED QUICKLY.

Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Aug 16, 2019135,000 milesGA

DRIVING HOME LAST NIGHT MY ENTIRE BRAKING SYSTEM WENT OUT. I LOST ALL CONTROL TO USE THE BRAKES TO STOP AND ALL INDICATOR LIGHTS WERE LIT UP ON THE DASHBOARD. I NOTICE A RECALL ISSUE WITH THE HECU BUT LOOKS LIKE MY VEHICLE IS NOT INCLUDED IN THE RECALL. WHY IS THAT?

Engine
Filed Aug 14, 201931,500 milesAZ

AT 31,500 THE AIR CONDITIONING COMPRESSOR FAILED. THERE ARE NUMEROUS POSTS FROM OTHER OWNERS ABOUT THE COMPRESSOR FAILING. HYUNDAI WILL NOT SHARE THE TSB'S ABOUT THIS KNOWN ISSUE. AN AC COMPRESSOR SHOULD LAST AT LEAST 50,000 MILES AND IN REALITY A LOT MORE MILES. THE VEHICLE WAS IN MY GARAGE PARKED AND THE COMPRESSOR WENT BAD. I FOUND OUT THE NEXT TIME I STARTED THE CAR AND THE COMPRESSOR DID NOT WORK. THE COMPRESSOR INSIDES WERE PLASTIC ACCORDING TO THE HYUNDAI MECHANIC JACK THAT WORKED ON THE CAR AT SAN TAN HYUNDAI. THE FEDERAL GOVERNMENT SHOULD NOT LET HYUNDAI SELL JUNK THEN CHARGE FOR REPLACEMENTS.

Engine
Filed Aug 2, 201987,284 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE THE VEHICLE WAS AT A STOP LIGHT, IT STALLED AND RESTARTED AFTER A FEW MINUTES. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS WERE FLASHING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 87,284.

Seats
Filed Jul 24, 2019108,227 milesGA

WHILE IN PARK, PASSENGER SIDE HEADREST EXPLODED. CAR HAS NEVER BEEN IN A WRECK, NOT EVEN THE SLIGHTEST FENDER BENDER. THERE WAS NO REASON THIS SHOULD HAVE DEPLOYED. PLASTIC CLAMPS FLEW OUT. DEALERSHIP SAID THIS WAS UNREPAIRABLE AND WHOLE SEAT WOULD NEED TO BE REPLACED. I WAS LUCKY NOT TO HAVE A PASSENGER THAT DAY OR THEY WOULD HAVE SUFFERED INJURIES.

Power Train
Filed Jul 24, 201950,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 25 MPH, THE CONTACT APPROACHED A TRAFFIC LIGHT AND THE VEHICLE SHUT OFF. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. *BF

Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Jul 23, 2019109,321 milesGA

SOFT BRAKING, INTERMITTENT. PEDAL GOES DOWN TO THE FLOOR AND MUST BE PUMPED TO STOP. I TOOK IT TO MY GO-TO GUY WHO SPECIALIZES IN BRAKES AND HE COULDN'T RECREATE IT. HE TOOK LOOK AT EVERYTHING AND COULDN'T FIND ISSUE IN THE BRAKES THEMSELVES. RECENTLY HAPPENED AGAIN.

Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Jul 18, 201945,000 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. NAPLETON'S NORTH PALM HYUNDAI (3703 NORTHLAKE BLVD, LAKE PARK, FL 33403, 1-888-691-9402) WAS CONTACTED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Power Train
Filed Jul 6, 201955,000 milesPA

WHILE ACCELERATING, THE TRANSMISSION WOULD SLIP. THIS WOULD CAUSE THE CAR TO LOSE POWER WHILE THE GEAR SLIPPED, THEN THE GEAR WOULD CATCH AND THE CAR WOULD SURGE FORWARD. THE DEALER COULD NOT FIND AN ISSUE AND GAVE THE CAR BACK TO ME. THE PROBLEM RETURNED, SO I HAD THE CAR TOWED BACK TO THE DEALER. THE DEALER REPLACED THE AUTOMATIC TRANSMISSION AND THE ISSUE RESOLVED. THE REPLACED TRANSMISSION BEGAN TO EXHIBIT THE SAME BEHAVIOR APPROXIMATELY 35,000 MILES LATER.

Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Jun 5, 2019104,736 milesFL

BRAKE PEDAL BEGAN IS REQUIRING MORE AND MORE TRAVEL TO ACHIEVE BRAKING EFFECTIVENESS. THERE IS NO EVIDENCE OF A BRAKE FLUID LEAK. THERE IS NO REDUCTION OF BRAKE FLUID IN THE RESERVOIR. THE ABILITY TO MODULATE BRAKING IS IMPAIRED AT TIMES AND ONE MUST PUMP THE BRAKE PEDAL TO BUILD PRESSURE TO STOP.

Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Jun 3, 201977,000 milesMI

REF: NHTSA CAMPAIGN NO 13V489000 HYUNDAI GENESIS 2012, 4.6L, V8, 4 DOOR SEDAN, WITH APPROX 77000 MILES. IN THE LAST 6 WEEKS WE HAD THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR 3 TIMES WITH LITTLE OR NO BRAKING OCCURRING. TWO WEEKS AGO THIS CAR WAS TAKEN INTO LIBERTY (FELDMAN) HYUNDAI IN NEW HUDSON, MICH FOR REPAIR OF THIS BRAKE PROBLEM. AFTER $95 FOR AN 'INSPECTION,' WHICH DID NOT INCLUDE ANY OIL CHANGE, THE REPORT WAS THAT NO PROBLEM WAS FOUND. THIS CAR WAS SERVICED IN MARCH, 2014, PER HYUNDAI RECALL NO. 114 BH HECU, WHICH CALLED FOR INSPECTION AND REPLACING THE BRAKE FLUID. THIS WAS DONE. THERE HAVE BEEN NO BRAKE PROBLEMS SINCE THAT TIME UNTIL ABOUT 6 WEEKS AGO. THIS CAR WAS SERVICED IN MARCH, 2014, PER HYUNDAI RECALL NO. 114 BH HECU, WHICH CALLED FOR INSPECTION AND REPLACING THE BRAKE FLUID. THIS WAS DONE. THERE HAVE BEEN NO BRAKE PROBLEMS SINCE THAT TIME UNTIL ABOUT 6 WEEKS AGO. THIS CAR WAS SERVICED IN MARCH, 2014, PER HYUNDAI RECALL NO. 114 BH HECU, WHICH CALLED FOR INSPECTION AND REPLACING THE BRAKE FLUID. THIS WAS DONE. THERE HAVE BEEN NO BRAKE PROBLEMS SINCE THAT TIME UNTIL ABOUT 6 WEEKS AGO. THE BOTTOM LINE IS THAT EVEN THOUGH HYUNDAI RECALL NO. 114 WAS ACCOMPLISHED, THE PROBLEM WAS NEVER FULLY CORRECTED. SOME PEOPLE, WHO HAVE ALSO HAD THIS PROBLEM, SAID THAT THE BRAKE FLUID USED WAS CAUSING FAILURE IN THE MASTER BRAKE CYLINDER VALVES. THIS IS OBVIOUSLY A MANUFACTURER'S ERROR, AND HYUNDAI SHOULD BE HELD RESPONSIBLE.

Power Train
Filed Apr 25, 201949,259 milesWI

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE GEAR SHIFTER DID NOT ENGAGE IN DRIVE AND SEIZED COMPLETELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO JOHN AMATO HYUNDAI (414-357-8500, LOCATED AT 8301 N 76TH ST, MILWAUKEE, WI 53223) WHERE IT WAS DIAGNOSED THAT THE SHIFTER GEAR WAS CORRODED. THE TECHNICIAN CLEANED THE GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 49,259. *DT *DT*JB

Electrical System
Filed Apr 25, 201983,000 milesAL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. BENTLEY HYUNDAI (LOCATED AT 3805 UNIVERSITY DR, HUNTSVILLE, AL 35816, (256) 713-0505) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Apr 9, 201986,000 milesMI

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING, THE GEAR SHIFTED OUT OF DRIVE INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHIFTED THE GEAR INTO REVERSE AND THEN INTO DRIVE. THE CONTACT WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED DOWN THE ROAD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS INVALID.

Engine
Filed Mar 7, 201970,000 milesOH

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING OIL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DENNIS HYUNDAI EAST (2900 MORSE RD, COLUMBUS, OH 43231, (614) 471-2900), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS CONCERNED THAT THE ENGINE COULD SEIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Visibility/Wiper
Filed Mar 7, 2019CA

THE WINDSHIELD WIPER HAD PROBLEM FOR A FEW YEARS, FOR WHICH IT STOPPED WORKING ONCE IN A WHILE AND THE MOVEMENTS WERE NOT SMOOTH (LIKE A JOLT) SOMETIMES. IT STOPPED WORKING EVENTUALLY A FEW DAYS AGO.

Power Train
Filed Mar 4, 201931,000 milesFL

HELLO, MY 2012 GENESIS SEDAN 5.0L R-SPEC ONLY HAS 33K MILES ON IT AND I BOUGHT IT AT 21K. I AM THE 2ND OWNER AND THEREFORE TECHNICALLY OUTSIDE OF WARRANTY, I KNOW THIS. HOWEVER, MY GENESIS' TRANSMISSION HAS BEEN EXPERIENCING ROUGH AND OCCASIONAL SLIPPING SHIFTS EVERY TIME I DRIVE IT. THROUGH RESEARCH AMONGST OTHER OWNERS OF THE SAME MAKE AND MODEL, I HAVE DISCOVERED THAT THIS ISSUE IS QUITE COMMON IN THIS MODEL YEAR CAR AND THAT HYUNDAI HAS ALREADY REPLACED HUNDREDS IF NOT THOUSANDS OF THESE FAULTY TRANSMISSIONS. WHEN THIS OCCURS, IT INDICATES A FLAW IN THE MANUFACTURER'S DESIGN AND I BELIEVE HYUNDAI SHOULD TAKE RESPONSIBILITY FOR THAT FACT AND REPAIR OR REPLACE THE PARTS UNDER WARRANTY OR GOODWILL IF OUTSIDE OF WARRANTY. THIS PROBLEM COULD CAUSE MAJOR DAMAGE TO THE CAR OR MYSELF WHEN DRIVING IF IT DECIDES TO SUDDENLY SLIP WHEN I AM MAKING A TURN WITH ONCOMING TRAFFIC ON THE WAY. THIS MAKES ME FEEL VERY UNSAFE WHEN DRIVING MY CAR. SPECIFICALLY, THE PROBLEM OCCURS MOSTLY SHIFTING BETWEEN GEARS 2&3, 4&5 AS WELL AS 5&6 AND USUALLY SLIPS RPMS A LITTLE FROM 6 TO 7 OR 7 TO 8. THE SHIFTS, WHEN NOT SLIPPING, WILL BE ROUGH AND ABRUPT. I WOULDN'T DESCRIBE IT AS SLAMMING INTO GEAR, BUT RATHER A JOLT THAT CAN BE FELT IN THE SEAT AND JUST ISN'T AS SMOOTH AS OTHER GEARS. I ALSO EXPERIENCE ISSUES WHEN SHIFTING FROM PARK TO DRIVE, DRIVE TO PARK, PARK TO REVERSE, REVERSE TO PARK, OR ANY COMBINATION OF THE DESCRIBED SHIFTS WILL CREATE A ROUGH CLUNK WHEN THE GEAR ENGAGES. YOU CAN ALSO FEEL A TH

Engine
Filed Feb 8, 201977,800 milesGA

ENGINE STALLED WHILE DRIVING. I WAS MAKING A LEFT TURN IN A CENTER TURN LANE AND THE ENGINE STALLED OUT. COASTED BACK TO THE CENTER TURN LANE, PUT THE CAR IN PARK AND IT STARTED BACK UP. NO CHECK ENGINE LIGHT OR OTHER WARNING LIGHTS.

Power Train
Filed Dec 20, 201899,000 milesPA

ACCORDING TO HYUNDAI DEALER, NOTHING WRONG WITH TRANSMISSION, THEY ARE UNABLE TO "DUPLICATE THE ISSUE" I AM EXPERIENCING, DELAYED SHIFTING, HIGH RPMS, ENGINE REVS, AND VIOLENTLY KNOCKS INTO GEAR, RUNS NORMAL FOR A FEW DAYS AND THEN BACK TO THE [XXX]! ALSO EXPERIENCING AN ISSUE WHEN PUTTING GAS IN THE CAR, GAS PUMP ABRUPTLY STOPS AS IF TANK IS FULL WHEN IT IS NOT. WE NEED A RECALL! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Nov 23, 201851,000 milesCA

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO STOP AS THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO A DEALER (MERCED HYUNDAI, 1620 V ST, MERCED, CA 95340, 209-384-2000) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT SHOULD GET THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

Unknown or Other
Filed Nov 20, 201845,000 milesNC

AFER 45000 MILES, THE BRAKE PEDAL SEEMS LOW -- IT TAKES LONGER TO STOP!

Parking Brake
Filed Nov 20, 2018129,000 milesNC

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE THE CONTACT WAS ATTEMPTING TO PLACE THE VEHICLE IN DRIVE AND RELEASE THE PARKING BRAKE, THE VEHICLE MADE A LOUD ABNORMAL NOISE. THE VEHICLE WAS TOWED TO SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707 (919) 251-5996) WHERE THE CONTACT WAS INFORMED THAT THE MOTOR FOR THE ELECTRONIC PARKING BRAKE NEEDED TO BE REPLACED AND THE BRAKES WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

Power Train
Filed Nov 19, 201875,000 milesFL

ACCELERATING FROM 0 THOUGH 30 MILES PER HOUR CAR PULLS AND MAKES A BIG NOISE.PASSENGERS FEEL LIKE WE WHERE HIT FROM BEHIND. OTHER TIMES REFUSES TO ACCELERATE.TO ENGAGE.PROBLEM OCCURS ON CITY AND TRAFFIC.ONCE ON HIGHWAY, CAR RUNS WELL.CAR HAS BEEN IN THE HYUNDAI DEALER SINCE NOVEMBER 2,2018.HYUNDAI HAS BEEN RUNNING TEST AFTER TEST AFTER TEST AND ARE NOT HONORING THE POWER TRAIN WARRANTY AND WILL NOT GIVE ME A LOANER. I ESTABLISHED A CASE WITH HYUNDAI USA #12341664 TO NO AVAIL.STILL NOT FIXING THE CAR.KEEP RUNNING TEST AFTER TEST AFTER TEST.NEED HELP !.

Air Bags
Filed Nov 16, 201878,000 milesCA

PASSENGER AIRBAG LIGHT IS ALWAYS ILLUMINATED, WITH OR WITHOUT SOMEONE IN THE SEAT. CALLED THE DEALER AND THEY TOLD ME THAT THEY 'PUT A SEATBELT LABEL ON,' AND THAT I CAN PAY $145 FOR THE DIAGNOSIS.

Air Bags
Filed Nov 14, 2018NV

I PUT IN A NEW BATTERY AND SOME OF THEM THE MEMORY DOESN'T WORK RIGHT.

Unknown or Other
Filed Nov 13, 201874,380 milesMS

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A CORROSION BUILD UP CONCERNING THE BRAKE FLUID, WHICH AFFECTED THE HYDRAULIC ELECTRONIC CONTROL UNIT. THE MECHANIC REPLACED THE BRAKE PADS AND MASTER CYLINDER, BUT THE BRAKE PEDAL CONTINUED TO TRAVEL TO THE FLOORBOARD. THE DEALER (ALLEN HYUNDAI, 624 E PASS RD, GULFPORT, MS 39507, (228) 539-5555) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE13033 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC), BUT THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,380.

Exterior Lighting
Filed Nov 8, 201870,000 milesPA

WHEN THE HEADLIGHT SWITCH IS IN THE ON POSITION, AS OPPOSED TO AUTO, THE HEADLIGHTS MAY OCCASIONALLY FLICKER. THIS PROBLEM IS EXACERBATED BY USING THE TURN SIGNALS. SOMETIMES THE HEADLIGHTS TURN OFF COMPLETELY WHEN THE TURN SIGNAL IS ACTIVATED AND I HAVE TO MOVE THE TURN SIGNAL STALK UNTIL THE LIGHTS COME BACK ON. AGAIN, THIS DOESN'T HAPPEN WHEN THE HEADLIGHTS ARE IN AUTO. IT'S MOSTLY NOTICEABLE IN THE RAIN WHEN THE HEADLIGHTS DON'T COME ON AUTOMATICALLY AND I HAVE TO TURN THEM ON MANUALLY. I FIRST NOTICED THE ISSUE IN 2015 WHEN THE VEHICLE WAS ABOUT 3 YEARS OLD.

Unknown or Other
Filed Oct 24, 201828,800 milesFL

FOLLOWING A HARD TURN WHICH ACTIVATED MY ELECTRONIC STABILITY CONTROL (ESC), I LOST ALL PRESSURE IN MY BRAKE PEDAL AND IT SUNK TO THE FLOOR. THIS IS FOLLOWING A NEAR-ACCIDENT IN WHICH I HAD TO ENGAGE MY ABS SYSTEM BY SLAMMING ON THE BRAKES TO AVOID AN ACCIDENT. EVER SINCE THAT ABS ACTIVATION, MY BRAKE PEDAL HAS NOT FELT THE SAME. IT TAKES MORE EFFORT TO STOP NOW AND YOU HAVE TO PUSH THE PEDAL FARTHER THAN USUAL TO GET BRAKE ACTIVATION. I CAN RECREATE THE PROBLEM BY GETTING THE ESC TO ACTIVATE AGAIN IF I SPIN THE TIRES ON A HARD TURN. IMMEDIATELY AFTER DOING SO, I WILL NO LONGER HAVE ANY BRAKING POWER OR PEDAL PRESSURE. HYUNDAI REFUSES TO ACCEPT RESPONSIBILITY FOR THIS BECAUSE EVEN THOUGH MY VEHICLE IS WITHIN THE AFFECTED PRODUCTION YEARS, THEY CLAIM MY VIN DOES NOT QUALIFY FOR THE RECALL. THE RECALL WAS CAMPAIGN 114 WHICH EVENTUALLY TURNED INTO A MANDATORY RECALL. THE POTENTIALLY AFFECTED YEARS RANGE FROM 2009-MARCH 28TH 2012. MY VEHICLE WAS MADE JANUARY 10TH, 2012. THEREFORE IT SHOULD QUALIFY BUT THEY CLAIM IT WILL NOT. I AM AFRAID FOR MY SAFETY AND HYUNDAI NEEDS TO OWN UP TO THEIR MISTAKES AND FIX MY PROBLEM BEFORE I DIE FROM IT. THE 3 INSTANCES I'VE HAD THE ISSUE HAVE ALL OCCURRED WHILE MAKING A HARD RIGHT TURN WITH LOW TRACTION AND THE ESC LIGHT FLASHES MEANING THE ABS WAS INDIRECTLY ACTIVATED. AFTER THIS TURN AND ESC ACTIVATION, THERE WILL BE NO PRESSURE IN THE BRAKES UNTIL IT GETS PUMPED SEVERAL TIMES. SOMETIMES I WILL HAVE NO BRAKE PRESSURE IN THE PEDAL UNTIL I'VE STOP

Service Brakes
Filed Oct 20, 201889,000 milesFL

SOMETIME THE TRANSMISSION SHIFT VERY HARD WHILE DRIVING,IT HAS A WILD UNEXPECTED JERK

Service Brakes
Filed Sep 17, 201875,000 milesFL

2012 GENESIS SEDAN CONSISTENTLY STALLS UNDER MEDIUM TO LOW SPEEDS WHILE BRAKING OR MAKING A TURN. ALL WARNING LIGHTS COME ON AND LOSS OF STEERING AND BRAKING OCCURS. CAR IS DIFFICULT TO CONTROL SAFELY WITHOUT USE OF EMERGENCY BRAKE DUE TO THE LOSS OF STEERING/BRAKING. THIS INCIDENT NOW OCCURS WITH EACH CAR TRIP WHILE TRAVELING ON ALL KINDS OR ROADS AND AT VARIOUS SPEEDS BUT NOT MORE THAN 40 MILES AN HOUR. I AM WORRIED FOR THE SAFETY OF MY WIFE AND 3 YEAR OLD CHILD SINCE I TAKE THEM EVERYWHERE WITH ME. CAR HAS BEEN AT HYUNDAI DEALERSHIP FOR 4 DAYS AND THEY CAN NOT DIAGNOSE THE PROBLEM BECAUSE THERE ARE NO FAULT CODES TO LOOK UP.

Engine
Filed Sep 6, 201899,500 milesFL

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE CONTACT CALLED THE LOCAL DEALER (KENDALL HYUNDAI, 15895 S DIXIE HIGHWAY, MIAMI, FL 33157, (305) 238-0000), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 11551400. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE LOCAL DEALER, IF THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 99,500.

Unknown or Other
Filed Sep 3, 201885,000 milesNJ

WHILE BRAKING AT A STOP LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR AND I LOST ANTI-LOCK FUNCTION AND HAD TO PRESS HARD ON THE PEDAL TO STOP. THE PROBLEM PERSISTED FOR A DAY OR TWO, THEN WENT BACK TO NORMAL. AFTER ABOUT A WEEK, THE SAME PROBLEM OCCURRED. AFTER RESEARCHING THIS ISSUE, I FOUND NUMEROUS CARS HAD THE SAME PROBLEM, YET IT SEEMS HYUNDAI REFUSES TO TAKE RESPONSIBILITY. THERE IS A RECALL NHTSA CAMPAIGN NUMBER: 13V489000, HOWEVER WHEN I RUN MY VIN #, NO RECALLS ARE LISTED. MY CAR IS A 2012 HYUNDAI GENESIS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Hyundai Genesis → · Every Genesis year → · How the figures are calculated →