Owners filed 72 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.
When it fails
07200072,000 milesMedian miles at failure
60 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Body › Door
9
0
0
0
Structure › Body
9
0
0
1
Suspension
8
0
0
0
Service Brakes
6
0
2
0
Latches/Locks/Linkages
6
0
0
0
Engine
5
0
2
0
Electrical System
5
0
0
0
Electronic Stability Control (esc)
4
0
0
0
Steering
3
0
0
0
Unknown or Other
2
0
0
0
4 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module20V061000
Filed Feb 4, 2020476,111 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Risk. An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
Remedy. Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
Latches/Locks/Linkages › Hood › Latch16V843000
Filed Nov 21, 201641,264 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
Risk. If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy. Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.
Suspension › Front › Control Arm › Lower Arm13V556000
Filed Nov 6, 201321,207 vehiclesHyundai Motor Company
Defect. Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.
Risk. A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy. Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1-800-633-5151 or by email at [email protected]. Hyundai's recall number is 115.
Filed Apr 1, 20131,712,336 vehiclesHyundai Motor Company
Defect. Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Risk. Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy. Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
What owners reported
Newest filings
Latches/Locks/Linkages
Filed Mar 6, 2026OH
The contact's cousin owns a 2008 Hyundai Entourage. The contact stated that while driving 60-65 MPH at nighttime under snowy and icy conditions, the hood flew open and struck and shattered the windshield. The vehicle was pulled over to the side of the road, and the hood was closed but failed to latch securely. The vehicle was driven to the residence, where the contact became aware that the hood pistons were bent, and other unknown hood assembly parts were damaged. Additionally, the owner informed the contact that prior to the failure, the hood needed to be closed with excessive force to latch securely. The vehicle was taken to Safelite Auto Glass, where the windshield was replaced. The contact related the failure to NHTSA Campaign Number: 16V843000 (Latches/Locks/Linkages). The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Suspension
Filed Jul 12, 2023MD
While I was driving the vehicle, the front lower left/driver's side control arm broke in half and caused me to lose control of the vehicle.
Service Brakes
Filed Jan 12, 2023MA
I had an appointment at the dealer for the recall only. Upon completion of scheduled appointment, I assumed the vehicle recall had been rectified. After my vehicle was at the dealership for several hours, the dealer did not complete the recall. The mechanic said the part was on backorder. They would contact me once it was in stock and available for installation. That was March 12, 2022 at Boch Hyundai in Norwood, Massachusetts. Information regarding recall is listed below: Manufacturer Recall Number 188 NHTSA Recall Number 20V061000
Suspension
Filed Aug 9, 2022135,000 milesMD
The contact owns a 2008 Hyundai Entourage. The contact stated that while his daughter was driving 40 MPH, the steering wheel turned sideways as all four wheels remained straight. The ESC off warning light illuminated on the instrument panel. The contact's daughter was able to slowly drive the vehicle home despite the failure. The contact then test drove the vehicle and experienced the failure. The contact entered his driveway and noticed that the front driver’s side tire had detached from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 13V556000 (Suspension) which he linked to the failure. The manufacturer had been notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 135,000.
Suspension › Front › Control Arm
Filed Sep 21, 2021NJ
2008 HYUNDAI ENTOURAGE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO OPEN SAFETY RECALL. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THE STEERING FAILED PULLING THE VEHICLE INTO ONCOMING TRAFFIC. AN AUTO MECHANICE ADVISED THAT THE FRONT AND LOWER CONTROL ARM BROKE AND WAS ON RECALL. THE CONSUMER DISCOVERED THE VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT BELIEVED IT SHOULD HAVE BEEN.
Service BrakesFire
Filed Feb 2, 202199,000 milesSD
I WAS TAKING MY FAMILY FOR SHOPPING, AND AFTER MY KIDS (5 KIDS) WERE SEATED IN THE CAR AND MAKING SURE THE SEAT BELTS WAS WORN. I WALKED TO THE DRIVER DOOR TO START THE CAR AND DRIVE TO THE DESTINATION; A THICK WHITE SMOKE WAS COMING OUT OF UNDERNEATH THE ENGINE HOOD EVEN THOUGH THE CAR'S ENGINE WAS STILL OFF! I WAS SHOCKED AND DIDN'T KNOW WHAT TO DO FIRST! SHOULD I SAFE MY FAMILY AND HELP THE KIDS TO RUN OUT OF THE CAR OR CHECK THE CAUSE OF THE FIRE! SINCE I AM AN ELECTRICAL ENGINEERING AND HAVE EXPERIENCE WITH CARS, I KNEW THE PROBLEM WAS AN ELECTRICAL PROBLEM AND IF I UNPLUG THE BATTERY THIS SHOULD SOLVE THE PROBLEM FASTER! WITH A LOT OF SMOKE, I WAS ABLE TO UNPLUG THE CABLES OF THE BATTERY. THEN, I DID HELP MY KIDS TO GET OUT OF THE VAN' THEY WERE VERY SCARED AND DIDN'T KNOW WHAT TO DO AND HOW TO HELP! I CHECKED ON THE CAR AND I DID FIND THE SMOKE WAS LESS AND AFTER COUPLE MINUTES STOPPED COMPLETELY. SITUATION COULD BE WORSE THAN THAT, THE VAN WAS FULL OF GAS PARKED IN MIDDLE OF OTHER 4 CARS, 15 FT FROM OUR HOMES. I DID SEE THE ANTI-LOCK BRAKE (ABS) MODULE WAS BURNED-OUT! I DID ORDER A USED ABS MODULE FROM EBAY (SEE ATTACHED FILE) AND REPLACED THE OLD ONE. UNFORTUNATELY, IT DID NOT WORK! MANY LIGHTS IN THE DASHBOARD APPEARED (BREAK, ABS, ENGINE) AND LOST SOME FUNCTIONS OF THE DRIVING LIKE CRUISE AND SMOOTH ENGINE SOUND! AFTER VISITING MANY LOCAL REPAIRERS, I DID CALL THE LOCAL DEALER AND ASKED FOR NEW MODULE AND GOT QUOTE ON NEW ABS MODULE (PART ONLY COSTS ABOUT $2500). A
Service Brakes, Hydraulic
Filed Dec 21, 2020160,000 milesVA
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE N/A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI LOCATED AT 1499 S MILITARY HWY, CHESAPEAKE, VA 23320, TO BE REPAIRED. THE DEALER WAS UNABLE TO PROVIDE THE RECALL REPAIR DUE TO THE PARTS BEING THE INCORRECT PARTS. THE CONTACT STATED THAT A VIN SEARCH SHOWED NO OPEN RECALLS ON THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Suspension
Filed Oct 23, 2020120,227 milesIL
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHENEVER THEY WOULD MANEUVER THE VEHICLE WHILE PARKING, THERE WAS A SQUEALING SOUND COMING FROM THE WHEELS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC TO REPLACE THE TIRES HOWEVER, THE CERTIFIED MECHANIC STATED THAT THE LOWER CONTROL ARMS HAD RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD LEARNED FROM HYUNDAI OF PERRYVILLE (343 N PERRYVILLE RD, ROCKFORD, IL 61107; (815) 229-0089) THAT THE VEHICLE PREVIOUSLY RECEIVED A PROTECTIVE COATING ON THE LOWER CONTROL ARM TO PREVENT EXCESSIVE RUST IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,227. INVALID VIN.
Structure › Body1 injured
Filed Jul 21, 2020193,560 milesPA
THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE .
Service BrakesFire
Filed Jul 16, 2020PA
EL VEHCULO EST PRENDIDO PARQUEADO Y SE PRENDI EN FUEGO EN EL LADO DEL CHFER
EngineFire
Filed Jun 22, 2020104,000 milesMN
TL* THE CONTACT OWNED A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HER DRIVEWAY, SHE WENT OUTSIDE AND NOTICED SMOKE COMING FROM THE UNDER THE HOOD. THE STATED THAT SHE AND FAMILY MEMBERS ATTEMPTED TO EXTINGUISH THE FIRE WITH HOSES AS FLAMES WERE SEEN COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE AND POLICE DEPARTMENT REPORTS WERE FILED. NO INJURIES SUSTAINED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE FIRE DEPARTMENT. THE INSURANCE COMPANY WAS CONTACTED BUT HAS NOT SEEN THE VEHICLE AS OF YET. A LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. *LN CONSUMER STATED THERE IS A RECALL ON IT #188.*JB
Service Brakes
Filed May 29, 2020118,000 milesKS
I RECEIVED AN IMPORTANT SAFETY RECALL FROM HYUNDAI IN REGARDS TO MY 2008 HYUNDAI ELANTRA AND 2008 HYUNDAI ENTOURAGE. THE RECALL NOTICE IS BELOW. MANUFACTURER RECALL NUMBER188 NHTSA RECALL NUMBER20V061000 RECALL STATUSRECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2007-2010 ELANTRA AND2009-2011 ELANTRA TOURING VEHICLES. ON FEBRUARY 21, 2020 HYUNDAI EXPANDED THE RECALL TO INCLUDE 46,425 MODEL YEAR 2007-2008 ENTOURAGE AND 2007 SANTAFE VEHICLES. MOISTURE MAY ENTER THE ANTI-LOCK BRAKE (ABS) MODULE AND SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH AN ANTI-LOCK BRAKE SYSTEM ("ABS") MODULE THAT REMAINS ENERGIZED WHEN THE VEHICLE IS TURNED OFF. IF MOISTUREENTERS THE ELECTRICAL CIRCUIT OF THE ABS MODULE A SHORT CIRCUIT COULD GRADUALLY DEVELOP. A SPECIFIC CAUSALITY ALLOWING MOISTURE TO ENTER THE ABS MODULE ELECTRICAL CIRCUIT HAS NOT YET BEEN IDENTIFIED; HOWEVER, BECAUSE THE ABS MODULE IS CONTINUALLY POWERED, AN ELECTRICAL SHORT COULD DEVELOP EVEN WHILE THE VEHICLE IS TURNED OFF. REMEDY HYUNDAI WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A RELAY IN THE VEHICLE'S MAIN JUNCTION BOX TO PREVENT THE RISK OF AN ABS SHORT-CIRCUIT WHILE THE CAR IS TURNED OFF, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN APRIL 3, 2020. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE AT 1-855-371-9460. HYUNDAI'S NUMBER FOR THIS RECALL IS 188. I TOOK MY VEHICLE IN ON MAY 11, 2020 FOR THE RECALL REPAIR. LAIRD NOLLER HYUNDAI OF LAWRENCE, KS STATED THAT THEY DID NOT HAVE THE PROPER
Unknown or Other
Filed Apr 2, 2020GA
THE REAR SLIDING DOORS DO NOT OPEN. THEY ONLY OPEN FROM THE OUTSIDE. IF A PERSON IS SITTING IN THE REAR OF THE VEHICLE AND TRIES TO EXIT, THEY CAN NOT GET OUT OF THE VEHICLE UNLESS OPENED FROM THE OUTSIDE LATCH. ONLY WHEN PARKED EXITING THE VEHICLE
Seats
Filed Feb 24, 2020114,000 milesWA
WHEN I STEPPED ON THE GAS FROM A STOP AT A RED LIGHT THE ENGINE STARTED RACING AND THE THROTTLE STUCK.THE ENGINE WOULDN'T STOP RACING SO I HAD TO TURN THE KEY OFF TO GET IT TO STOP. PRETTY SCARY. A SECONDARY ISSUE IS THAT THE REAR PASSENGER SEAT WILL NOT FLIP UP. IT'S LOCKED IN PLACE.
Suspension
Filed Oct 21, 2019139,000 milesCT
BACKING OUT OF MY DRIVEWAY AND MY VAN STARTED MAKING A LOUD THUMPING NOISE. I WAS NOT ABLE TO GO FORWARD OR IN REVERSE. LOOKED UNDERNEATH AND FOUND THE DRIVER'S SIDE LOWER CONTROL ARM CORRODED AND DISINTEGRATED, AND THE AXEL HAD COME OUT OF THE TRANSMISSION. THERE WAS A RECALL IN 2014 FOR CORROSION BUT ALL THEY DID WAS SPRAY SOMETHING ON THAT WAS SUPPOSED TO PROTETCT IT. IT DID NOT WORK. IF I HAD BEEN ANYWHERE OTHER THAN MY DRIVEWAY IT COULD HAVE BEEN AN EXTREMELY BAD SITUATION AS I LOST CONTROL OF MY STEERING. I HAD IT TOWED TO THE DEALER TODAY AND THEY WANT $878 TO REPLACE THE TWO CONTROL ARMS (WITH AFTER-MARKET PARTS).
Steering
Filed Oct 1, 2019230,000 milesNJ
WHILE TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND LOST STEERING CONTROL. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TO MY MECHANIC. THE PASSENGER SIDE FRONT WHEEL WAS DISPLACED, THE 2 FRONT WHEELS WERE NOT PARALLEL AND THE WHEEL HAD HIT THE FRONT BUMPER COVER CAUSING IT TO COME LOOSE. THE TOW DRIVER NOTED THAT THE LOWER CONTROL ARM SNAPPED. FRONT PASSENGER WHEEL WAS HITTING THE FRONT BUMPER COVER AS IT WAS PULLED ONTO THE FLAT BED. I CALLED HYUNDAI CORP AND LOCAL DEALER ON FOLLOWING DAY (MONDAY). I TRIED TO GET DIRECTION REGARDING INSPECTION OF VEHICLE. SINCE AN ADDITIONAL TOW COULD CAUSE MORE DAMAGE; I ASKED IF HYUNDAI COULD INSPECT AT THE LOCAL SHOP. I COULD NOT GET ANY DIRECTION ON HOW TO GET THE CAR INSPECTED. ON THE 3RD CALL I WAS ADVISED THAT SAFETY RECALLS ARE ONLY COVERED FOR 1 YEAR AFTER THE RECALL SERVICE. WHEN I ASKED IF I NEEDED TO CONTACT NHTSA, JACK INDICATED THAT SINCE I MENTIONED NHTSA HE IS REQUIRED TO PASS THE CASE TO A SR HYUNDAI REPRESENTATIVE AND THAT I WOULD RECEIVE A RESPONSE VERY SOON. I HAVE NOT RECEIVED ANY RETURN CALL OR OTHER COMMUNICATION FROM ANYONE AT HYUNDAI CORP OR THE LOCAL DEALER. THE ATTACHED PICS SHOW THE FRONT PASSENGER SIDE LOWER CONTROL ARM CORROSION AND FAILURE. THE RECALL SERVICE PERFORMED IN 2014 WAS OBVIOUSLY NOT ADEQUATE. THE SUDDEN LOSS OF CONTROL WAS A HORRIFYING FEELING. I AM HOPEFUL THAT NHTSA WILL TAKE APPROPRIATE ACTION SO THAT OTHERS ARE NOT CONTINUED TO BE PUT IN PERIL. I UNDERSTAND THERE HAVE B
Service Brakes
Filed Apr 10, 201935,000 milesAL
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHEN DEPRESSING THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Structure › Body › Door
Filed Sep 18, 2018100,000 milesMA
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR SLIDING DOORS OPERATED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO MART (288 BROADWAY, TAUNTON, MA) WAS CONTACTED, BUT STATED THAT THEY DO NOT REPAIR DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED.
Structure › Body
Filed Sep 10, 2018147,000 milesOH
DRIVERS SLIDING DOOR WILL NOT LATCH COMPLETELY WHEN IT CLOSES. YOU HAVE TO OPEN AND CLOSE DOOR A FEW TIMES AND THEN IT MAY LATCH WORRIED DOOR MIGHT OPEN WHILE DRIVING AND NOT SURE IF THERE WAS EVER A RECALL THAT WAS MISSED ON THIS VAN. THE VEHICLE WAS IN MOTION WHEN THIS OCCURRED
Structure › Body
Filed Jul 31, 201836 milesTN
FROM DAY 1 OF OWNERSHIP PASSENGER POWER DOORS AT DIFFERENT TIMES WOULD NOT OPEN, TOOK TO DEALERSHIP BUT WAS TOLD THEY COULD NOT FIND A PROBLEM, CAN NOT OPEN DOORS FROM INSIDE VAN, NOW PASSENGER DOOR DRIVERSIDE WILL NOT OPEN EVEN IF U TRY FROM OUTSIDE, I WAS TOLD IT NEEDED A MOTOR, WHICH IS $800.00 WITHOUT LABOR, SO WE BELIEVE IT IS SAFETY ISSUE, IF IN ACCIDENT PASSENGERS CAN'T GET OUT OF VAN, AT TIMES RUNNING DOWN INTERSTATE AT 70 MPH THE BUZZER COMES ON TELLING US THE DOOR IS OPEN
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 4, 2020. Source: NHTSA Office of Defects Investigation.