2019 Honda Ridgeline complaints

Truck was parked for 5+ minutes in same stationary spot as it has been parked many time before in similar conditions and environment. Passenger front Door to vehicle was closed and truck somehow slipped a gear and brake and rolled away as shown in the video that recorded on my ring doorbell.

Corroded wire harness to the rear differential. It has been confirmed by the dealer. All wheel drive problem appeared on the dash. Rear differential oil pump is also being replaced

2019 HONDA RIDGELINE. CONSUMER WRITES IN REGARD TO DEFECTIVE BRAKE PEDAL. THE CONSUMER STATED THE VEHICLE HAD SOFT/SPONGY BRAKES AND TO CORRECT THE SAFETY CONCERN THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER BOTH WERE REPLACED. THE PROBLEM STILL PERSISTED, SO THE CONSUMER SOLD THE VEHICLE ON 07/27/22.

Multiple occasions of vehicle lurching, jerky acceleration, and horrible noises when shifting gears at low speeds at 40,000-50,000 miles. Brought to Honda twice. They could not replicate the problem. It was unpredictable when this occur. Vehicle was returned at a huge loss of depreciation value in a short time for customer, who felt too scared to drive it anymore.

Rear seat belt behind passenger side (right) locks in place and will not move. To remedy this issue the belt needs to be unlatched and returned to the unused position. I cannot make the belt lock in place. I returned the vehicle to my dealer and reported the problem. They could find nothing wrong. This has reoccurred occasionally since I bought the truck. Our remedy is to not use that seat.

Honda dealership told me to bring my vehicle in for NHTSA 22V867. They checked parts department and told me they had ample parts in supply. At the dealership I was told the wiring harness was inspected by them and was fine and would not be replaced. I was provided an invoice that stated “recall performed”. The service manager explained they do what Honda tells them, not what the NHTSA says. I inquired directly to Honda and they verified they do not do what the NHTSA says, only what Honda says. I would like the wiring harness replaced per the recall, per the ample supply Honda told me they have. The dealership verified twice to me they have an ample supply.

Back up camera no longer works due to frayed wiring.

The 2019 Honda Ridgeline truck has a tailgate that opens and closes vertically as well as from right to left with a hinge on the drivers side. The action appears to cause the wire from the back up camera to chafe causing a short circuit. Shortly after my 36,000 mile warranty expired by back up camera began to fail. Now the backup camera does not come on when put into reverse but the whole display screen (GPS, Audio, etc) does not come on unless the tailgate is opened and closed repeatedly. This presents a safety hazard as vision behind the truck is very restricted when backing up. My Honda dealer said that there is a TSB for this problem but no recall has been issued.

The contact owns a 2019 Honda Ridgeline. The contact stated that while his wife was driving through a parking lot, the vehicle accelerated upon the depression of the brake pedal without warning. Due to the failure, the contact's wife hit a brick column which resulted in a chip. The air bags deployed upon impact. The contact's wife suffered bruises around her waist and right thumb. The contact's wife did not seek medical treatment due to her injuries. A police report was not filed. The contact was called to the scene and had the vehicle towed to an independent mechanic where the vehicle was repaired. Prior to the failure, the contact noticed that the brakes were soft upon depression without any warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 23,706.

Image from rearview camera no longer appears in instrument panel center screen when reverse is selected. It can be clearly seen that the wires connecting the camera are severed where the tailgate hinges on the body.

2019 Honda Ridgeline backup camera broke 5/2022 due to defective wiring harness at side hinge. Wires were chaffed bare, design flaw rendering camera useless. Safety compromised while backing up. Honda not receptive to repair.

Unknown component - on two occasions, the truck's windows were all rolled down and the sunroof was opened - all on their own while the vehicle was parked. Safety issue - should this reoccur during a rainstorm, it will flood the truck. Issue has not been confirmed by dealer or others. Vehicle has not been inspected by manufacturer or others. No symptoms prior to the initial event.

Transmission starts to surge during light acceleration between 35 and 45mph

The contact owns a 2019 Honda Ridgeline. The contact stated that while attempting to reverse, the back-up camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything.

Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black screen when in reverse) or camera image stuck on "fish eye". The wiring harness between body and tailgate is clearly frayed, with copper wires showing some as severed and some as lacking insulation. Worried about backing up into/over pedestrian or bicycle.

The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge area of the tailgate coming from the camera.

Backup camera intermittently worked for several weeks (working, black screen with yellow guides, radio instead of camera on center display). This was dependent on opening/closing tailgate. now it has stopped working completely for the last few months. From online research this appears to be a known wiring harness/broken wire issue.

The wire to the backup camera were cut by the wear and tear from the opening of the tailgate.

Hood is warped because of 3 years of it not latching properly. Recall did not fix the problem. According to the recall, if the hood is damaged they are supposed to replace it, which it is damaged. Honda Autonation 104 refuses to do so saying "this is normal" and I have provided Honda service people that will vouch for us. Provided photos and videos. Safety is put at risk for the driver and passengers along with other motorists if a failure happens and the hood fly's open at highway speeds it could cause death. Yes has been confirmed by dealer employees and and other service shops. The dealer managers refuse to even come look at the vehicle even when it is there at the dealer. First appeared 6 months after we bought the vehicle brand new from said dealer. Has been documented on many of our oil change visits. Still refuse to replace damaged/warped hood. To add to our frustration, Corporate Honda is also in agreement with the dealership. No one from the dealership or Corporate Honda has ever actually inspected the hood. This vehicle, 2019 Honda Ridgeline, has never been involved in any sort of accident and has been very well maintained and taken care of.

At 45k miles the transmission is surging at low speed. according to several honda forums, this is a very common problem cause by a bad torque converter. Mine is going to the dealership for repair Friday (I first have to pay $200 for transmission fluid flush/replacement) Even the guy at the dealerships new it was an issue (told me: "probably torque converter, seeing a lot of those"). vehicle is in great shape otherwise and has been babied the whole time. he says torque converter is covered only up to 60k miles. this needs to be a recall!

Rear Back-up camera cuts in and out. Upon inspection I could see Rear Tailgate wiring harness at tailgate hinge area is damaged( broken wires) . This is known issue with 2017-2019 Honda Ridgeline that the NHTSA is currently investigating.

Back up camera wiring harness failure as a result of routing design within the the double action tailgate. 28,000 miles with camera failure

After a short trip; usually to shop, I get a gas smell inside the truck when I restart. Honda dealer could not duplicate. The smell sometimes is also under the hood.

Rear backup camera does not work, not a fuse issue. As we are seniors and have come to rely on camera while backing up, small children (our grandchildren) and pedestrians (while shopping) are at risk. Dangerous safety risk. We should not have to pay for this repair which I consider a safety issue on such a new vehicle.

Rear camera not working Called for service at dealership told to check wire a tailgate wires are broken

The contact owns a 2019 Honda Ridgeline. The contact stated while driving at various speeds, the hood was shaking significantly. The contact stated upon opening the hood, he noticed that the hood latch was significantly loose. Additionally, the contact stated that there were gaps in the front seals of the hood, allowing air inside, which caused the hood to vibrate. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The vehicle was taken to the dealer where the striker support plate was installed; however, the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that the recall repair was not completed on the vehicle as no issues were found; however, the work order showed that the striker support plate was installed. The manufacturer was notified of the failure and informed the contact that the hood could not be replaced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages) however, the manufacturer recall remedy notes stated that the hood could be completely replaced with a new part for free. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 52,000. Parts distribution disconnect. the only repair (striker support plate installation) that was done in regards to the recall. Despite the fact that consumer info

The contact owns a 2019 Honda Ridgeline. The contact stated while driving 65 MPH, he heard the hood vibrating. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to the local dealer and had TSB #A17-083 completed. The contact stated he continued to hear the hood vibrating. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The vehicle was taken back to the local dealer and the recall repair was completed. The contact stated that he continued to hear the hood vibrating. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.

Driving at about 60-70mph the hood vibrates or shimmy's. The movement is enough to warrant slowing down in case is opened suddenly. There are no warning lights or messages when it happens. It occurs frequently. I have not visited the Honda dealer yet.

The backup camera stopped functioning due to a wiring defect. The backup camera is installed in the tailgate and wires go between the tailgate and the body on the driver's side. Due to a design defect, these wire are prone to wear, pinching, and being cut during normal operation of the tailgate. The copper in these wires on my truck is exposed and some wires are cut resulting in the backup camera no longer functioning. This creates a safety hazard for both the driver and other people, vehicles, etc. when the car is being backed up. This issue is being investigated on 2017-2018 Honda Ridgelines (NHTSA Action Number: PE22001) but is also occurring on 2019 models which are not currently included in the investigation. This problem first occurred on my truck less than one month and less than 1000 miles after the warranty expired.

The restraints for the OEM bed cover failed and could no longer be properly tightened. The restraints closest to the cab include a carriage bolt where the square in the head is inserted into the plastic body of the restrain to prevent rotation. A nut is spun on the bolt to tighten the restraint mechanism between the cover and a mounting point in the bed. The square in plastic body of the restraint stripped during normal use, allowing the carriage bolt to rotate which prevents the restraint from being properly tightened and the cover from being properly attached to the truck. Without proper restraint, the bed cover could come loose at highway speeds and pose a danger to other motorists.

In March 0f 2021 the backup camera failed. I paid Balise Honda $364.12 to replace the failed backup camera. Now on March 23, 2022 the camera has failed a second time. This backup camera is part of Honda's safety package, and Honda must correct this issue.

While opening the swinging tailgate, I noticed a rubbing sound. I closed the tailgate and opened it the standard method and noticed that the wire harness for the backup camera was out of the plastic holder/elbow and the outer harness shield had separated with the actual wires visible. I searched online and discovered this site: https://www.ridgelineownersclub.com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure.217776/page-10. Apparently this is a known issue and if I had not discovered it, the wires most likely would have been severed rendering the backup camera inoperative. I brought the truck to the dealership and they confirmed the problem and mentioned that they have replaced multiple wire harnesses on other Ridgelines with the same issue. The dealership was unsure why there isn’t a recall or at least a TSB. I noted that the replacement part number is the same as the original and am concerned that this issue will again arise in the future. The truck had just under 28,000 miles when this issue was discovered.

Backup camera has stopped working. I can see cables that have been damaged because of a poorly designed cable harness routing through the Ridgelines 2 way opening tail gate. There are hundreds of posts regarding this defect (https://www.ridgelineownersclub.com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure.217776/page-20) The backup camera is completely useless now and with the Ridgeline's higher truck bed (due to the "trunk" funtion), it is very difficult to see when backing up and makes the vehicle much more likely to be involved in a backing up accident.

The contact owns a 2019 Honda Ridgeline. The contact stated that while passing semi- trucks on the highway traveling the opposite direction, the hood lifted up and vibrated. The vehicle was taken to the local dealer but it was unknown if the vehicle was diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 0.

With normal use of the dual action tailgate, the wiring harness for the backup camera becomes pinched repeatedly causing the jackets around the wires, the wires and the wire protection to break, resulting in the backup camera being inoperable. This seems to happen just outside of the warranty and requires that the wires are cut and new wire soldered in or complete replacement of the wiring harness from the tailgate to the cab.

I have experienced times when the vehicle brakes automatically for no apparent reason. This has created traffic safety issues--the potential to cause a rear collision--and I've had to override the braking by mashing the accelerator.

Truck has gas smell in cabin and outside the truck sometimes.

Experiencing odor in cabin when truck is idling. (smell like chemical coming from vent).

I was driving at 65 Miles and I felt something wrong was happening, the hood was totally opened while I was driving .its was a windy day and I thought was the wind . I stopped and I closed it very well but the fallowing week I had the same issue with my car.

About 5-8% of the time when I engage the cruise control, it will advance an additional 3-4 mph all by it self. This almost caused an accident on one occasion. I had it into the dealers for repair and they said it was normal. I never had a car that did this before.

The hood shakes, flutters, bounces, in the wind. It is very unnerving thinking hood will detach and fly up and hit windshield while driving. Took the ridgeline to Honda of Ames Iowa. The glue holding the subframe to hood failed and Honda of Ames said it was out of warranty with 61,094 miles. My opinion was glue failed was not the problem but a design flaw in the hood. Honda of Ames Iowa referred me to a 3rd party for repair. I performed my own repair by glueing hood with gorerilla glue and hood still shakes, flutters, bounces.

The contact owns a 2019 Honda Ridgeline. The contact stated while at a standstill the contact noticed smoke coming from the engine compartment. The fire marshals came and extinguished the fire. A police report was filed. The vehicle was towed to an insurance lot. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 17,500

Honda certified used vehicle purchased in mid August ~27K miles. Shortly after normal vehicle operation and returning to our enclosed garage, the vehicle emits a strong odor of gasoline, not the result of improper or careless fueling. Two visits to dealership say nothing is wrong. No other source results in odor if this Honda vehicle is not in the garage, including a 2017 Murano. The odor is occasionally detectible in the cabin but that is not the primary complaint. The emissions of gasoline vapor (odor) appears about 15/20 minutes after shutdown and even detectible outside close to the vehicle between the left rear passenger door and rear wheel.

The contact owns a 2019 Honda Ridgeline. The contact stated that while driving approximately at 50 mph, the vehicle crashed into a second vehicle causing severe damage to the front end. During the crash, the front driver seat belt pretensioner failed and did not secure the driver causing the driver to slide down the seat during impact. The driver sustained an injured left arm and injured upper torso which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 26,700. The contact stated that the vehicle was totaled during the incident.

Upon startup, a raw fuel odor will enter the cabin. It usually doesn’t happen the first time it starts during the day but can be noticed upon repeated start up attempts. We often notice it when idling for a time as well. Sometimes a strong fuel odor is noticed when outside of the truck, even after parking it in the garage. I have taken it to two Honda dealers and they have not been able to replicate the issue. To keep the odor out of the cabin, we keep the fan on recirculate. We have had this problem since we bought the truck new in January 2020, as I noticed a strong odor in the garage after driving it home. I think we noticed it in February or March that year coming into the cabin through the heater. It also smells when it blows cold air, but it doesn’t happen all the time.

The backup camera has failed. The issue is wear and tear of an exposed portion of the wiring harness at the left tailgate hinge. The plastic housing containing the wires is exposed, breaks open, and exposing the wires supplying power to the camera and possibly other items. These wires continue to flex and eventually break. This is important because backup cameras are now part of he vehicles safety system. Failure causes the vehicle to become more unsafe. I believe that there should be a recall to inspect the wiring harness and replace if deemed defective.

Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.

The contact owns a 2019 Honda Ridgeline. The contact stated while driving 40 MPH, the vehicle inadvertently came to a complete stop but the engine was still running and gas pedal was not responding. The contact stated that the vehicle stability assist warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 4,000. Consumer stated dealer could not reproduce the problem. Case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HILLS HONDA (520 W HILLS BLVD, BREMERTON, WA 98312) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.