Page 4 of 4 · complaints 151–162 of 162

2018 Honda Ridgeline complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Fuel/Propulsion System
Filed Mar 7, 2018MA

WATER IS ENTERING THE AREA BETWEEN THE INNER AND OUTER FLAPS ON THE FUEL FILLER NECK AND FREEZING. FUELING CAN NOT BE PERFORMED UNTIL THE ICE IS REMOVED. WATER ENTERING THIS AREA WILL ALSO CAUSE FUEL CONTAMINATION IN WARM MONTHS WITH ENGINE FAILURE.

Structure › Body
Filed Mar 2, 20181,165 milesCA

TL* THE CONTACT OWNS A 2018 HONDA RIDGELINE. WHILE DRIVING 55 MPH, THE HOOD RAISED APPROXIMATELY TWO INCHES. THE CONTACT PULLED OVER AND CHECKED THE HOOD TO ASSURE IT WAS LATCHED PROPERLY. THE DEALER (LODI HONDA, 1700 S CHEROKEE LN, LODI, CA 95240) INFORMED THE CONTACT THAT HONDA WOULD HAVE TO LOOK INTO THE MATTER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,165.

Structure
Filed Feb 23, 2018MN

2018 HONDA RIDGELINE RTL-E. CONSUMER WRITES IN REGARDS TO NOISE COMING FROM DRIVERS SIDE FRONT WINDOW WHILE DRIVING VEHICLE. *LD *JS

Fuel/Propulsion System
Filed Feb 11, 20181,600 milesNY

WATER GETS IN BETWEEN THE FIRST AND SECOND FLAP OF THE CAPLESS FUEL FILLER NECK AND FREEZES. THIS HAPPENS WHEN IT IS RAINING AND THE TEMPERATURE DROPS BELOW FREEZING. IF THE TEMPERATURE IS ABOVE FREEZING THE WATER JUST SITS BETWEEN THE TWO FLAPS. I DON'T KNOW WHEN (STATIONARY, IN MOTION, TURNING ETC) IT IS GETTING IN THERE. IT HAPPENS WHEN IT IS RAINING.

Fuel/Propulsion System
Filed Feb 11, 2018700 milesOH

ICE BUILD-UP IN FUEL FILL NECK CAUSING INABILITY TO REFUEL. ICE FORMS ON FLAP INSIDE FILL NECK PREVENTING INTRODUCTION OF FUEL FILL NOZZLE.

Fuel/Propulsion System
Filed Feb 10, 2018650 milesMA

THE CAPLESS GAS FILL SYSTEM ALLOWS WATER TO GET IN THE FILL NECK. THE WATER CAN THEN FREEZE AND MAKE IT DIFFICULT OR IMPOSSIBLE TO PUT A FUEL NOZZLE INTO THE VEHICLE. THE ONLY WAY TO TEMPORARILY CORRECT THE ISSUE IS TO MELT THE ICE.

Fuel/Propulsion System
Filed Feb 3, 2018900 milesCT

IN THE WINTER WATER GETS INTO THE FUEL FILLER NECK CAUSING THE CAR UNABLE TO BE FILLED CANNOT PUT THE NOZZLE IN RECOMMEND PUT A SEAL ON THE INSIDE OF THE DOOR SO THE DOOR WILL SEAL AND WATER WON'T ENTER BETWEEN THE COVER

Electrical System
Filed Jan 23, 20183,700 milesFL

TL* THE CONTACT OWNS A 2018 HONDA RIDGELINE. THE CONTACT STATED THAT THE SAFETY SYSTEM FEATURE THAT DETECTS SURROUNDING VEHICLES DID NOT FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE BRAKES DID NOT ACTIVATE IN ORDER TO AVOID A CRASH WHEN THE VEHICLE WAS TOO CLOSE TO THE VEHICLE IN FRONT. THE CONTACT ALSO STATED THAT WHEN VEERING OFF THE LANE, THE SYSTEM DID NOT ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO OCEAN HONDA DEALER (8442 US-19, PORT RICHEY, FL 34668, (727) 312-0759) AND THE COURTESY PALM HARBOR HONDA (31200 US HWY 19 N, PALM HARBOR, FL 34684) WHERE IT WAS DIAGNOSED THAT THE RADAR SUB-ASSEMBLY (PART NUMBER: 36802T6ZA01) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS FOR THE REPAIR WERE ON BACKORDER. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 06603727 FROM THE MANUFACTURER HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,700.

Structure › Body
Filed Jan 23, 20183,200 milesOH

FUEL FILLER NECK FREEZES IN COLD WEATHER. HONDA REPLACED THE ENTIRE PART ONCE BUT IT DID NOT FIX THE PROBLEM. I CANNOT FILL UP IN COLD WEATHER BECAUSE OF THE FREEZING.

Fuel/Propulsion System
Filed Jan 8, 20187 milesNJ

CAPLESS FUEL FILLER DEFECT. WATER GETS IN CHAMBER AND IN FREEZING TEMPERATURES, DRAINAGE HOLES GET PLUGGED WITH ICE AND SUBSEQUENT WATER ENTERS, BUILDS UP, CREATES BLOCKAGE AND PREVENTS FLAP FROM OPENING AND VEHICLE CANNOT BE GASSED UP. NOT BEING ABLE TO PUT GAS IN VEHICLE AND BEING STRANDED IN SUB-FREEZING TEMPS IS DANGEROUS TO SAY THE LEAST. READ MORE DESCRIPTION OF THE PROBLEM AT RIDGELINE OWNER'S GROUP FORUM: HTTP://WWW.RIDGELINEOWNERSCLUB.COM/FORUMS/185-2G-PROBLEMS-FIXES-TSB-S/157474-GAS-FILLER-NECK-LOCKED-FROZEN-WATER-INSIDE-23.HTML

Fuel/Propulsion System
Filed Jan 4, 20181,900 milesOH

WATER GETS IN FUEL FILLER CAP (OUTER HINGE) AND FREEZES. ICE DAM IN THE FUEL FILLER AREA PREVENTS FUEL HINGE FROM BEING OPENED, WHICH PREVENTS VEHICLE FROM BEING FUELED. VEHICLE WAS STATIONARY WHEN I DISCOVERED THE PROBLEM (PARKED NEXT TO THE FUEL PUMPS). HAS HAPPENED ON TWO SEPARATE OCCASIONS.

Fuel/Propulsion System
Filed Dec 29, 20171,500 milesPA

WATER COLLECTS BEHIND CAPLESS FUEL FILLER FLAPPER AND IN COLD TEMPERATURES, AN ICE PLUG FORMS BEHIND FLAPPER. ICE PLUG PREVENTS OPENING FLAPPER TO INSERT GAS NOZZLE AND AND INABILITY TO REFUEL VEHICLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Honda Ridgeline → · Every Ridgeline year → · How the figures are calculated →