Back Over Prevention › Sensing System › Camera26V306000
Filed May 14, 202659,887 vehiclesHonda (american Honda Motor Co.)
Defect. American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Risk. A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy. Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
What owners reported
Newest filings
Exterior Lighting
Filed Sep 17, 2026OR
At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.
Unknown or Other
Filed Sep 14, 2026MA
The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking surroundings at night. Safety Concern: Rearview cameras are essential for visibility and preventing collisions, especially in low-light situations. Since the camera does not provide adequate visibility at night, it fails to meet its intended safety function and puts pedestrians, other vehicles, and property at risk. When It Occurs: The issue occurs consistently at night in low-light environments. During the day or well-lit areas the camera functions normally. Request: Please investigate this issue, as the poor visibility of the rearview camera at night appears to be a design or equipment defect that affects all vehicles of this model based on complaints from various owners in various forums/reddit etc
Service Brakes
Filed Sep 14, 2026CA
Forward and rear collision avoidance system (AEB) activating without a hazard, causing sudden stops in the middle of traffic
Power Train
Filed Sep 3, 2026IL
Audible clicking/knocking sound when turning left or right sharply at low speeds.
Unknown or Other
Filed Aug 31, 2026CT
I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.
Power Train
Filed Aug 29, 2026NY
A clicking sound coming from the front while turning. CV JOINT
Exterior LightingCrash
Filed Aug 22, 2026WA
Backup camera image was too dark to see a tree behind the car. Driver backed into the tree. Dealer refuses to address faulty backup camera or backup lighting; claims this VIN is not subject to recall, so not their problem. Driver cannot drive this vehicle at night without functional backup camera visibility.
Structure › Body
Filed Aug 19, 2026OR
- Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my daughter drove vehicle into the driveway, but if this happened at highway speeds it could be very bad. - Confirmation: Discussed it with Honda service technician. Their only response was that they cannot re-engineer the vehicle, they can only slide panel back in place as use existing clips. - Inspected: By Honda dealer/service tech. - There were no warnings or indications of the problem, only the noise of the panel dragging on the ground. Other owners have indicated same problem on Facebook and on Reddit. See the following links: Facebook: [XXX] Reddit: [XXX] The ridiculous recommendation is to just slide it back in place. But there is no guarantee that it will not just slide out again every few months or weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Aug 18, 2026CA
There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.
Unknown or Other
Filed Jul 22, 2026IA
I had the same issue that prompted a recall of the 2024 prologue, screens went completely black while I was driving on the interstate around 8 pm. The black screen spontaneously resolved after about one minute. That was really scary not having important operating info such as my speed and my GPS directions!
Steering
Filed Jul 22, 2026FL
Makes a clicking sound when turning. Honda unwilling to repair or look at car. It's been an ongoing issue with Honda Prologue owners.
Service Brakes
Filed Jul 21, 202610,000 milesNJ
The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage light, and ABS warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.
Suspension
Filed Jul 16, 2026NJ
Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.
Exterior Lighting
Filed Jul 14, 2026WA
Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera lens was clean. Problem appeared to be either inadequate light provided by the backup lights OR inadequate image resolution in low light by the camera. As a result of this problem, the driver backed into a tree.
Electrical System
Filed Jul 14, 2026VA
On June 11, 2026, my 2025 Honda Prologue displayed a High Voltage System Alert immediately after I attempted to charge the vehicle. The vehicle would not accept a charge and became inoperable. I brought it to the dealership the same day, and the vehicle has remained there since. The dealership first replaced the charging port, but the vehicle still would not charge. On June 24, 2026, the dealership informed me that the transmission lines from the charging port to the battery needed to be replaced. Since that date, I have not received any updates, repair timeline, or confirmation that the issue is being addressed. The vehicle is currently unusable and cannot be charged. The high‑voltage alert indicates a potential electrical system failure involving the charging system and high‑voltage components, which may pose a safety risk. The defect has left the vehicle inoperable for over a month with no resolution.
Steering
Filed Jul 2, 2026CA
I bought the vehicle with about 12k a few months go. While making a shap left turn I noticed some clicking. This happen seminary regularly. After doing some research I found out this was a common issue. Since, it didn't happen that often I ignored it. On Tuesday 6/30/2026 I took the vehicle in for a tire rotation and system update. The vehicle now has approximately twelve thousand miles. After the serviceI picked up my vehicle and went home. The next day after driving about a 75 miles, I noticed an audible clicking sound when I made a right turn. This sound happened about three more times that day. I took the vehicle back to a Honda dealer today and I was just notified that they are going to be replacing the front two control arms. The vehicle is still under warranty. I was told that this is a common issue by the honda dealer.And it should only take a few hours to fix panning my parts are received tomorrow morning. Other than the audible clicking sound, there were no other warning lights or indications. Based on the number of complaints that I read about online in honda's representatives, knowing that there is an issue, I think this should be further investigated in case there are other safety concerns.
I was traveling at a steady speed of 35 MPH approaching an intersection with a red traffic signal. There was a single vehicle already stopped at the light, but it was positioned a significant distance ahead of my vehicle. Without any warning, driver input, or hazard present, my vehicle initiated an uncommanded emergency braking maneuver. The vehicle forcefully decelerated from 35 MPH to a complete stop (0 MPH) in the middle of the roadway. Prior to this incident, the vehicle's forward collision system has exhibited false positive detections, frequently issuing warnings for phantom vehicles or obstacles when the road ahead was completely clear
Unknown or Other
Filed Jun 13, 2026NY
The vehicle is not charging this have happened multiple time since owning this vehicle
Unknown or Other
Filed Jun 13, 2026WA
Backup camera is completely black when it is dark outside, making it worthless. It is fine during daylight hours. The local Honda dealer acknowledged that there is a problem, but stated that Honda has no solution for it at this time.
Power Train
Filed Jun 9, 2026CA
Hi, yes the component is the CV axle on the driver side front wheel. Whenever I make a left turn, the driver side CV axle makes a clicking noise. Also, sometimes, when I make a right turn, especially when going slower, the same drive side front wheel CV makes a clicking noise. It is available for inspection upon request. The safety seems OK, but we are fearful that is could break and cause an accident. We brought the the car to the Honda Norm Reeves in Cerritos on April 3rd, 2026, and the dealership told us it was a common issue. And right now there are no parts available for it. It's not a safety issue, so we shouldn't worry about it. So we took them at their word. But we are still nervous about it so which is why we're reporting it. The vehicle has not been inspected by manufacturer, police, or insurance representatives. There were not any symptoms of warning lamps or messages of the problem prior to failure.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 14, 2026. Source: NHTSA Office of Defects Investigation.