2019 Honda Pilot complaints

Said 2019 Honda Pilot, maintained per Honda recommended maintenance schedule, experienced engine knock and internal damage at 100k miles. Investigation by Honda Certified Maintenance (dealership) identified a misfire diagnostic code for cylinder #2, and observed visible metallic debris in the engine oil indicative of bearing failure. Honda Certified Maintenance suggested internal engine damage and recommended engine/motor replacement. This is premature failure of 2019 Honda Pilot engine, presumably "not included" in the "affected VIN" population of Honda Service Bulletin #24-001.

When car is stopped at light/stop sign, etc, the car automatically shifts into neutral and battery light comes on, car will not shift out of neutral or turn on. Car has to be shut off which involves pushing start button several times before it will shut off. Wait a few seconds and then it will reset and drive. This is a safety issue as cars behind do not realize my car won’t move. This has been a recurring issue with the start/stop function since I bought the car where the car engages the start/stop and the. The car won’t turn on and go when I release the brake. I have gone to the dealership several times. They have replaced the battery and says nothing is wrong and they can’t recreate problem. Previous case #14132776 with Honda on this issue.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts would be available in October 2024; however, most recently the contact called, and it was confirmed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after turning off the vehicle and attempting to restart the vehicle, the vehicle failed to start. The vehicle failed to restart after being turned off on several occasions. The vehicle would restart after waiting approximately 15-20 minutes. The vehicle was taken to the dealer where it was confirmed that the fuel pump module needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. Parts distribution disconnect

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,239. Parts distribution disconnect.

Connecting rod bearing failure. Engine was making knocking noise noticeable under 2000 RPM. Engine could experience sudden loss of power if engine failed. Dealer inspected engine internals and found a spun connecting rod bearing, requiring engine short block to be replaced. Vehicle falls in the production date range stated on recall 573 for this exact issue, however Honda Corporate stated VIN doesn't match affected units.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Honda's 100 month batterys are dying well before the 100 month period due to the start-stop systems which already have a recall. Ours began leaving the vehicle stranded in 2022 and it continues today.

The recall for Fuel Pump still has no parts available? it has been 9 months long. I have called dealership every week and they keep saying no parts. I'm worried about my car. I can feel the car choking sometine while driving.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The cars smart car controls stopped working. ACC, Collision Mitigation System, LKAS, Road Departure Mitigation, and Auto High Beam Problem warning lights are on.

The air conditioner system has stopped blowing cold a/c air. Honda service says its an internal failure of the compressor and the entire system needs to be replaced at the cost of $5,500. Without working a/c, the front windshield defogger does not work. This is an issue in the humid southeast. Visibility issues persist every night when attempting to drive. Honda rejected a goodwill claim for repair stating that my car at 44,000 miles is outside their 36,000 mile warranty for A/C and that we have not been with one dealership for enough service history. The car has been exclusively serviced at honda dealerships, but we are a military family, thus unable to stay in one location for service due to military orders. Without a front windshield defog system, the car is unsafe to drive due to poor visibility.

3 episodes of unexpected and sudden braking for no reason. Twice on Sept 13 when ACC was in use and set at 70 mph the car hard-braked and dropped to 40-42mph rapidly, then it stopped braking and I was able to use the accelerator again- the braking lasted perhaps 10-15 seconds. The third episode was on Oct. 13 and the ACC was not on. I was driving manually at 55 mph and again the car suddenly braked and dropped to the same 40-42 range- maybe 5-10 seconds before the accelerator started to work again. There was no reason for the barking, no warning notices on the dashboard. Thank goodness there was no-one close behind me on any of these occasions, because the drop in speed was fast and hard.

My car has a surge and hiccup. Upon the test drive the mechanic said it feels like it’s misfiring. Several mechanics have said this could be due to the fuel pump. The fuel pump is on a safety recall, however Honda has been refusing to fix it for about a year now. Due to the hesitation, when driving my car could stall any moment, which will increase the risk of a crash or injury.

The contact owns a 2019 Honda Pilot. The contact stated while coming to a stop, the contact became aware that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back

Honda issued a recall on 12/18/2023 for the fuel pump that it acknowledges could cause the car to fail while driving, 23V-858. Over nine months later, parts are still not available to address this recall. That seems to exceed a reasonable timeframe to allow drivers to continue to drive cars that could critically malfunction.

Back up camera just suddenly started showing a wide range of colors. It looks almost like a thermal camera. I am unable to see behind me when I back up. There was no warning of this and it was not a slowly changing issue, the camera worked one day and then the next time this happened. There are many complaints about this online from other owners. The new camera prices are outrageous.

Honda is to replace the fuel pump with a new one due to a recall. I have received my notice to go get one more than 6 weeks ago and they never have any in stock and will not provide me any info on when they will be available. Just that they get them randomly and that there is nothing they can do for me and they refuse to contact me when they got one and told me its like a lottery, if you can and we have one then you are lucky and we will replace.

My vehicle several times has jumped forward when I remote start the vehicle. My car is always put into park gear and the emergency brake applied when parking the vehicle. At the same time the engine starts there is a lurch forward. Dealership does not "know of any issues" at this time.

Screen on backup camera is not clear. It now has purple and green coloring and is impeding the picture on the screen. The dealership thinks it is due to the wiring with the backup camera. When backing up I cannot clearly see if any objects are behind me. This is happening each time I reverse. There were no warning sign that I noticed. I did, however, have problems with the current recall with wiring and the audio almost immediately after buying the new car. Took it into the delearship on many occasions to have fixed, prior to recall. I’ve ready many similar issues happening after the recall is fixed.

2019 Honda Pilot rear camera became inoperable and the word “camera failure” appears on a black screen in the front of the vehicle. This is a big safety issue as now what is behind the vehicle cannot be seen such as children or other adults. The dealership believes it is the actual camera that has failed and like I said previously the screen says “camera failure” on it where previously the rear camera image would be.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated there was no warning light illuminated. The contact stated that the loss of motive power was intermittent but occurred at various speeds. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The failure mileage was approximately 105,000. Parts distribution disconnect.

I was notified of a vehicle recall related to a fuel pump issue. when i contacted my local Honda dealer 9 months ago, i was told that i was on a list for repair and would be notified when parts were available. i called today and was informed there is no such list. since my fuel pump went out, i was stranded and forced to replace with an after market fuel pump. All Star Honda in Abilene Tx told me today that they would not be servicing the recall any more because it was replaced with a non OEM part. this does not seem right to me. how can you issue a recall, not correct it, expect the customer to correct it, and then still not honor the recall when parts become available. what they said is that Honda Corporate determines how many parts will be sent to dealerships and they have no control over when they will get them. it seems as if honda does not care if the recalls are repaired or not.

The contact owns a 2019 Honda Pilot. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); but the failure occurred after the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer; however, the vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 96,000.

The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the back over prevent camera failed to function as needed. The contact stated that the images on the screen was distorted and not of the correct colors. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 26,000.

Several times now when stopped at a red light, my vehicle's idle-stop features turns of the car and fails to restart when taking my foot off the brake. The screen behind the steering wheel says to take the vehicle out of neutral and restart but it is still in drive, the battery light also comes on. I have to put it in park (after putting on my hazards because there are cars behind me), turn off the vehicle and restart it. As far as I know there are no recalls for this as of yet.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing significant engine hesitation while driving. There was no warning light illuminated. The local dealer and a second dealer, Honda Libertyville (1111 South Milwaukee Ave, Libertyville, IL 60048, (847-362-4300), were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am concerned about the 2019 Honda Pilot fuel pump recall. My vehicle is dispaying symptoms described in the recall letter. We called a national number inquiring about parts availability. We were told the dealership just needs to request the part. We've gone to 2 Honda dealerships that required $180 to diagnose the recall. The letter from Honda says the recall will be completed for free. There was no mention of the $180 fee to diagnose the recall. My vehicle hesitation has become worse in recent months and feels unsafe to drive. Honda is raking in money from recalls. I finally paid the $180....I will be surprised if they admit that my car issues have anything to do with the recall. This whole process seems unethical.

When we are driving the vehicle brake light lights up on dash and car breaks for a second or two. There are no cars around and no railroad tracks. It just does it a random times. We aren’t speeding. Just driving down road.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for Fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots.

The contact owns a 2019 Honda Pilot. The contact stated that while attempting to reverse, the rearview camera displayed different colors and the contact was unable to view the image behind the vehicle. The contact stated that the vehicle was not diagnosed or repaired. The dealer was contacted and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Headlight seal failure resulting in condensation buildup resulting in obstructing light while driving at night.

Recall notice received May 2024 for a faulty fuel pump. As of Aug 26, dealer continues to claim they can not get the parts necessary to fix. They tell me the failure risk is low and I should not worry about it. Those words ring hollow when you are telling me their is a risk of a crash and injury. Why is this acceptable.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Overblown colorful backup camera image. Backup camera stopped working properly on 2019 Honda Pilot Elite SUV. Image has very bright red yellow and purple colors (like night vision) and the rear image is no longer legible. This is now a safety hazard as the driver is unable to view people, vehicles, and other obstructions while backing up the SUV. Need Honda to cover the repair and replacement of the backup camera under warranty. This appears to be a widespread issue for 2019 models that Honda dealers are not covering free of charge based on forum threads: [XXX] Please investigate immediately and have Honda cover this as a recall before this becomes a widespread issue affecting thousands of cars with non-functional backup cameras. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2019 Honda Pilot began throwing error messages every time the car is started around 8/1/24. Error messages include ACC (Adaptive Cruise Control Problem), LKAS (Lane Keeping Assist Problem), Collision Mitigation System Problem, Road Departure Mitigation System Problem and Auto High-Beam Problem.

The contact owns a 2019 Honda Pilot. The contact stated while driving at approximately 15 MPH, the vehicle independently accelerated with the RPM elevated beyond 5,000 RPM. The contact had taken his foot of the accelerator pedal; however, the unintended acceleration persisted, and the vehicle reached 40 MPH without the accelerator pedal being depressed. The contact stated no warning light was illuminated. The contact was able to stop the vehicle and had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle hesitated while driving from a complete stop. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

My back up camera has an issue where it is showing a green and purple tint that is distorting the view. It functions every time I put the car in reverse, but I can barely see what is on the screen because of the colors. I almost hit a person because I could not see her in the back up camera. I also have been unable to use it to attach my trailer because the view is so distorted. I have researched it and many other people have experienced this exact same issue with 2019 Pilots. This needs to be a safety recall as the camera is failing and needs to be replaced.

See attached document for complaint

Operating vehicle on Interstate. After pulling onto off ramp engine shut off completely during application of brakes. This has happened twice in hot (above 90 degrees) conditions. Car restarted after multiple attempts. I was in danger of being rear ended. No warning lights, no I dictations there was a problem. Dealer cannot reproduce the problem, no solution offered.