2019 Honda Pilot complaints

The idle-stop feature on our 2019 Honda Pilot is faulty. The idle-stop is intended to shut off the engine, or put it into an idling state, at stop lights in order to improve fuel efficiency. However, on a recurring basis (at least once a week, often times several times per week), our Pilot will shut off at a stop light and fail to restart. This at a minimal causes the car to get stuck in traffic or create traffic issues at stoplights, and at worse (in a situation like today), it causes our car to stall out in the middle of a busy intersection which put our family at unnecessary risk.

During normal operation of the vehicle, the dashboard information display on the gauge cluster lit up displaying the following error messages: Adaptive Cruise Control Problem, Collision Mitigation System Problem, Lane Keeping Assist Problem, Auto High-Beam Problem, Road Departure Mitigation System Problem. Additionally there is a fixed "dash light" that is showing "BRAKE SYSTEM" illuminated in amber color. After research I have found that Honda issued a TSB for other vehicles with their sensing system for the same issue and referenced the high-mounted mono camera on the windshield. This issue extends to the 2019 Pilot Elite that I own and significantly reduces the safety features of this vehicle.

Sunroof spontaneously exploded pouring glass all over in vehicle. I was alone on the freeway and there was no stone thrown that would have broken glass sunroof. Schlossmann dealer was disappointing in that they ran from any responsibility without even investigating fact that window partly blew upwards when it exploded. Sunroof has been replaced and is not available for inspection. There was no warning and I will always keep my sun shield barrier closed to protect me from future dangerous glass from raining down on me. Thankfully most of the glass blew outwards when this happened.

When Pilot was 2 years old a front windshield crack appeared at the bottom of the windshield directly in front of the center passenger seating position. No chip or hit to the windshield occurred and the crack actually grew from the bottom of the windshield where it is protected by the hood and appeared on a cold night while vehicle was parked. The body of the Pilot must have flexed at this spot and the crack is still there for inspection. My coworker has this same make, model, and year Pilot and his window also cracked in a similar fashion. I also have observed similar Pilots with the same crack. Since windshields are a vital structural part of the vehicle, I am concerned that Honda dealers deny that there is any defect when there absolutely is.

As soon as my car hit 58,000 miles all of a sudden my transmission is doing a jerking like if it’s trying to fail, which doesn’t make sense because I’ve never heard of transmissions going on a car so young with very few mileage and then I realized, and I looked it up that pilot from 2018 2017 and 2019 are known to have transmission issues. Why didn’t Honda fix this issue already?

Backup Camera started showing a rainbow of colors.

Honda dealership has not had parts for over a year now

Sometimes when I stop in traffic, the idle-stop feature doesn't turn the engine back on. Engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened multiple times. I try to remember to disable the idle-stop feature but don't always remember to.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle has stalled twice since purchased a little over year ago. When stopped at a stop light the auto start/stop function failed to re-engage. I had to put the car back in park and restart the vehicle both times before I could drive forward. There were no warning lights either time this has happened.

Honda Pilot 2019 idle stop system is defective. The engine's failure to automatically restart after shutting down poses significant safety risk. When at a red traffic light, the engine will turn off to save fuel. At this point, the car is supposed to restart when you release the brake. Instead, the idle-stop system periodically fails. It will take the car out of drive and place it in neutral. At this point, the driver has to put the car in park then restart the car. This process can take 30 or so seconds, at best, creating a very unsafe road condition as traffic is flowing. This prolonged restart process poses a significant safety risk to both the occupants of the vehicle and other road users.

On multiple occasions, when stopped at a red light or stop sign, the car will auto-idle and not restart, causing the car to stall.

MOST Net Off recall was repaired on 9/21/24. On all of the following dates, the same issue, Network Communication Lost and MOST Net Off would appear on the screen with it rebooting itself anywhere between 5 minutes and 1 hour. Dates are: 10/18/24, 1/16/25, 1/17/25, 1/29/25, 1/30/25 on two occasions, 2/7/25, 2/10/25, 2/12/25, 2/17/25, 2/18/25, and 2/28/25. Finally on 4/9/25, the same situation occurred without any reboot and now the network screen does not work at all. I am unable to use handsfree phones but more importantly, the backup camera and approaching vehicle notification no longer works due to this screen not working.

The catalytic converter needed to be replaced due to faulty fuel injectors causing damage. This caused major surging in my vehicle, making it difficult to accelerate in a normal way and caused shaking in my vehicle.

The contact owns a 2019 Honda Pilot. The contact stated while driving at approximately 5 MPH, the Cruise Control, Lane Keep Assistance, and High Beam headlights Error warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed with a faulty sensor in the front camera and the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

MULTI PURPOSE LIGHTS ON

BRAKE WARNING, SIGN

On Feb 17th I was on a 4.5 hour trip. I wasn’t experiencing any issues with my vehicle until the last 20 min of the trip. I exited the highway to refill with gas before the final leg home. I pulled into the gas station, shut off my pilot, and refueled. Upon restarting my vehicle the vehicle wouldn’t start. After several failed attempts I needed to jump start the vehicle to get it started. Once it started I didn’t have another issue. I took my vehicle in for testing and found no issues with the battery or starter. This was the second occurrence so I purchased a portable battery charger for when this happens again.

This was my first experience with an electrical/engine/battery issue with this pilot. I was in the midst of driving during a 14 hour road trip. In the middle of my drive I needed to stop for gas. I pulled into a gas station and turned off the pilot to refuel. After refueling I attempted to start my vehicle. After several attempts and the battery/engine not starting, I needed to have my pilot jumped. After the vehicle restarted I had no further issues on my trip. After returning home I had my battery checked and there were no issues with the battery.

My 2019 Honda Pilot start/stop feature shut down my car in a busy intersection and would not start up again. Dashboard warning lights flickered and no response to trying to start the vehicle. Towed to dealer at my expense and had to replace battery on 04/04/2023 for 2019 car.

Hello, I have owned my 2019 Pilot for almost 6 years. From day one, I have had ongoing issues including over 12 situations in which my vehicle would not restart at stoplights, 4-way stops or other areas (my driveway, gas station etc.). I have had the vehicle jump started multiple times by my extended warranty company, my husband and neighbor and towed to the dealer. My most recent stall when not even let me turn on my hazards as my vehicle completely died at the stoplight. I have called 911 multiple times to protect me from being rear-ended. I fear for my life driving the vehicle. My kids refuse to also drive the vehicle. Honda does not have any answers for the fix. There are over 1,000 complaints from vehicle owners. Let's do something before someone is rear-ended and killed! Look at my service history! My car is a lemon, and has lost value. I deserve peace of mind driving this vehicle and compensation for this never ending nightmare.

The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 35 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinders #4 and #6, and that the ECM had failed. The contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 66,000.

The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact had taken the vehicle to a parts store where a handheld scanner retrieved DTC: P219B; which indicated a failure with the fuel injectors. The contact had scheduled an appointment for the vehicle to be repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) at a local dealer. The contact had taken the vehicle to the dealer where the fuel pump was replaced. The contact was informed by the dealer that poor quality fuel had caused the fuel injectors to fail. The dealer replaced the high-pressure fuel feed pipe and the injectors. The vehicle was repaired. The manufacturer was informed of the failure. The contact related the failure of the fuel injectors to the fuel pump replacement under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was 60,400.

Car SHUT off at a red light with the "auto-stop" feature. The car died and had to be towed. Battery checked out to be fine. Car restarted at shop.

Car completed died in a drive-thru. I believe it was due to the auto-start/stop feature. Couldn't turn the car on, couldn't put it in neutral. Everything was disabled.

My whole dashboard is lit up high beams lane keeping assistance break system go’s off , seatbelt warning, my high beams this puts my safety at risk as my passengers. I have had this diagnosed by my mechanic. It came up on the computer that it is the front camera that is making this all happen. I told the Honda dealership they say there’s no recall? They said I would have to get it diagnosed for $260. I’ve already had that done. at the time I took it in for a recall on the fuel pump modulator also the back up camera cables, which they fixed.

Connecting rod bearing, engine is knocking. Honda TSB 24-001 doesn't include my VIN right now.

See attached document for complaint.

The contact owns a 2019 Honda Pilot. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated, with another unknown warning light illuminated. The contact took the vehicle to an independent mechanic to be diagnosed, and DTC: P219A (Mass Air Flow Sensor) was retrieved. The vehicle was taken to the dealer, who confirmed the diagnostic code and determined that the fuel injectors had failed. The dealer made the contact aware of Technical Service Bulletin Number: 21-010. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 79,700.

Rear camera (74810-TG7-A41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless.Car currently has 26,101 miles, this first started around 22,000 miles.

Backup Camera displays "camera system failure." I believe the 2019 honda pilots were affected but I did not receive a mail stating to do a backup camera recall.

2019 Honda Pilot EX-L Receive alarms for malfunctions in the following systems: Collision mitigation system Lane keep assist Adaptive cruise control Road departure mitigation Automatic high beams

The Pilot has exhibited unusual behavior that seems tied to the autostop functionality when at a stop light. Three times now I will let my foot off the brake and the car completely shuts down. When I try to restart the vehicle, the accessory power turns on but the vehicle will not start. It will start to turn over, but the turn over terminates abruptly and the car completely shuts off. The behavior seems similar to what is in the NHTSA Action Number PE22005

The backup camera exhibits image distortion, posing a safety hazard.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The windshield camera (aka "monocular camera") appears to be failing prematurely. According to internet research, this appears to be an overheating problem in the design of monocular camera. This results in a litany of dashboard errors like the following: Collision Mitigation Problem, Road Departure Mitigation System Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Braking System Error, Auto High Beam Problem.

Backup camera shows distorted colors and no longer usable to identify objects in the rear of the vehicle. Additionally all backup sensors no longer activated when objects are behind the vehicle. Since there are massive blind spots behind the vehicle this is an accident waiting to happen. This was observed by dealership and recommended that the camera be replaced at owner expense. Still pending fix due to cost. This appears to be a common problem with 2019 Honda Pilot models.

The contact owns a 2019 Honda Pilot. The contact had received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE), and the vehicle was taken to be repaired under the recall. The contact stated while attempting to start the vehicle, the vehicle failed to start. The battery, Emissions, and 4WD warning lights were intermittently illuminated. The dealer was contacted; however, the dealer informed the contact that a diagnostic test was needed. The vehicle was taken to Auto Zone and the contact was informed that the failure was related to the former recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that a second notice would be sent when parts were available. The approximate failure mileage was 55,000. Parts distribution disconnect.

No power it feels like it’s stock

2 weeks ago, my car stalled as I was driving down the highway and attempting to pass another vehicle. I was going around 45 mph, the engine stalled, the speed dropped down to about 33 and would not let me accelerate. There was not a warning light. Fortunately, there was not a car to my left so I was able to pull over. I turned the car off and it restarted. I took it to the shop a few days later and sat there for 5 hours while they ran diagnostics. They could not get the car to replicate nor did a code come on so they asked me if I could leave it. I left it for a few days and they still could not get the diagnostic code to come on nor could they get it to replicate. They did not have a rental or I would have left it longer. I will continue to call them to see if they have a rental so I can leave it longer.

At random times, but seemingly becoming a more frequent occurence, when the stop/start system engages & shuts the vehicle down at idle (at a stop light for example), the vehicle will not restart for a period of time afterwards. This has also happened on the highway multiple times in traffic in which the vehicle will not start for a short period of time. This is a big safety issue and I was almost rear-ended a couple of times in those highway cases. When the problem happens, the lighting on the meter (indicator lights) will randomly flash & the clicking sound from the blinker will continuously go on/off during the timeframe of when the vehicle will not restart. I've raised this concern to Honda multiple times with no support coming back from them since they can't re-create the issue.

I own three Honda vehicles. All of them have paint issues. This 2019 Honda Pilot is having paint peeling off of the rear hatch and other areas of the body. No physical damage has happened to these areas and the paint peeling is not a result of any mechanical force. The paint itself is chipping off of its own accord.

I am experiencing two ongoing issues with my vehicle that have not been resolved despite recent recall repairs (fuel pump and hood striker). 1. Acceleration Stutter Issue When accelerating, the car shakes/stutters before finally picking up speed. I initially thought the fuel pump recall repair would fix this, but the problem persists. This affects vehicle performance and safety, especially when merging into traffic or crossing intersections. 2. Electrical / Computer System Malfunctions All Advanced Driver Assistance Systems (ADAS) malfunction and display error messages onscreen, preventing these systems from functioning. Since both issues persist and could pose safety risks, I am reporting this as a potential defect for further investigation. Since these issues are not detailed for my vehicle, but do seem to be occurring I other models, I don't think it's right for me to have to payout of pocket to fix it when other models with the same issue get covered.

The contact owns a 2019 Honda Pilot. The contact stated that while his wife was at a red light, the vehicle stalled. The vehicle was difficult to restart. The battery was drained and became inoperable. There were no warning lights illuminated. The vehicle was taken an independent mechanic who determined that the battery needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

I got in my vehicle about a month ago to a lot of blinking lights. I immediately took my vehicle to Davenport Honda in Rocky Mount, NC, who stated I had a misfire and it would be over $1000 to fix the problem. Approximately a month later, a few more blinking lights came on. It was the lane departure, automatic high beam and collision lights. I took my vehicle back to the dealership that stated it is an internal failure and now the entire camera will need to be replace quoting me another $1000 job. I currently have a crack in my windshield and cannot get it replace due to this internal failure. I have read several comments about this internal failure leading to believe me this should be a recall. I don't have $4000 to $5000 to put into a vehicle every 2 to 3 months.

The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the backover prevention camera failed to function as intended. The contact stated that the back-over prevention screen displayed a multi-color screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 33,000.

Multiple warning lights and alarms sounding after starting the engine: Collision Mitigation System Problem. Road Departure Mitigation System Problem. Adaptive Cruise Control Problem. Lane Keeping Assist Problem. Auto High Beam Braking System Error. When these warning lights are on, the vehicle continues to drive and brake as if these features were not installed. HOWEVER, since the "Brake System Error" light is now always illuminated, there is no longer an on dash warning to indicate an actual problem with the braking system. This began in August of 2024 as a single episode. It escalated to intermittent occurrences. It now happens every time. Malfunctioning braking and lane minding systems pose obvious danger to passengers. Problem was noted by Virginia State Vehicle Inspection station.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the accelerator pedal, the pedal vibrated, the engine revved up, and then suddenly emit a lower vibrating noise as if the RPMs had dropped. The main communication screen displayed several safety features like the crash avoidance and the back-over prevention camera were malfunctioning intermittently. The warning of low brake fluid was illuminated despite brake fluid level been at the normal range. The dealer was contacted and confirmed that the part was not yet available even though the remedy stated that due to a limited supply of parts, the manufacturer was prioritizing the repair of vehicles experiencing failures, such as difficulty starting, engine hesitation while driving, or an illuminated check engine light. The contact spoke with a second dealer, AutoNation Honda Hollywood (2400 N State Rd 7, Hollywood, FL 33021); who confirmed the same information. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.