2019 Honda Pilot complaints

As the vehicle is stopped in traffic and is about the proceed, the vehicle automatically shifts into park and the emission warning light comes on. The vehicle is unable to be put back into drive unless the vehicle is turned off and then restarted creating a dangerous condition while you are stuck in middle of the roadway.

The contact owns a 2019 Honda Pilot. The vehicle was taken to the local dealer for an oil change. The contact stated that after leaving the dealer, the vehicle started making an abnormal knocking sound. There were no warning lights illuminated. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that there was a failure in cylinder #1, and the lower engine block needed to be replaced. The vehicle was repaired. The manufacturer was contacted for assistance with the cost of the repair. The failure mileage was approximately 73,000.

Transmission failure. Began with noticeable reduction in acceleration, then issues getting into reverse. Warning lights then went on - transmission system problem, blind spot info system problem, emission system problem. On 6/19/25 we had the fuel pump motor recall addressed. The transmission failure was on 7/18/25.

The rear camera suddenly has bright wonky colors making it difficult to see what is behind you.

The multi function camera is causing multiple system failures within the safety systems associated with the camera as well as additional issues with transmission. Honda suggests throwing parts at it until repaired. Many owners on forums report same issue across different model years and trim levels. Known issue not being resolved by manufacturer.

Condensation in headlight assembly impeding forward visibility at night.

The Fuel Pump was issued a recall that i had replaced, but due to it not operating properly it caused my high pressure fuel pump in the engine to malfunction as well. This has been conveniently left out of the recall for fuel pump and the dealership wouldn't agree to look into it further.

This vehicle continues to have issues related to a problem that was issued for the fuel pump earlier this year. My fuel pump was replaced, but the vehicle continues to do the same thing. It stalls and jerks while I am driving and does not start sometimes after getting gas. When I am trying to accelerate the vehicle does not go at full power. One time I was going out into traffic and had to reverse because I knew that I would not make it and get hit. In addition to this, the vehicle has an issue with the braking system. Other years have been recalled for what they call ghost breaking, and although this one does this, it has not been recalled. I will be driving and the car will all of a sudden just brake on its own as if there is a vehicle/object in front of me. Sometimes this happens in the same location. Honda is supposed to be a reliable car, but it seems they have failed with this year/model of the Pilot because it has been big issue after big issue.

When driving long distances (10+ miles), the entertainment system suddenly goes black and shows an error message that says “Network Communication Lost. MOST Net Off.” This includes the CarPlay/navigation system, backup camera, etc. which causes distractions, navigation challenges, and impacts safety when happening mid-drive. It takes between 30 seconds and 3 minutes to re-boot. It typically happens multiple times during long drives (approximately every 5-10 minutes) which becomes very dangerous as dealing with this issue shifts attention away from driving.

On [XXX] a code p0430 appeared on the dash board screen. The car was making a strange noise coming from the engine. I took the car to Integrity Auto Repair shop in McAllen, Texas, they checked the code and said that it was the catalytic converters that were going bad. So I requested an estimate, since their estimate was too high, I contracted a private mechanic to replace the catalytic converters (2), and another part connected to the system. Also, we replaced the oxygen sensors and the noise did not go away. Then, on August 25th, 2025 I decided to take my Honda pilot to the dealer Honda in Pharr, Texas for a check up and they told me that the reason the car was making so much noise and had so much reduced engine power was because the high pressure fuel pump was failing. So, I asked the service representative: If the problem is the high pressure fuel pump, why the dash board code p0430 showed up? Ana, was the representative's name; she replied that the front dash camera is malfunctioning and needs to also be replaced. I asked her...my car just has 76,000 miles, i paid so much money for this car and you are telling me that the dash camera and the high fuel pressure pump are not good? And, I spent almost 4,000.00 Dollars replacing the wrong parts because your dash board gave me the wrong code? Why is this happening? I am driving my car with my two little daughters in the car, taking them to school and back and hearing the car engine noise and wondering when is it going to leave

Stopped at an intersection at approximately 2:40pm on August 28, 2025. The auto -stop/start stopped the engine and it would not restart.

Rough idling and performance issues.

DRIVING IN THE WOODLANDS AND AT A STOP SIGN WHEN THE AUTO-STOP FEATURE ACTIVATED AND WHEN LIGHT CHANGED TO GREEN THE CAR WOULD NOT AUTOMATICALLY RESTART, I HAD TO PHYSICALLY RESTART THE VEHICLE BY PUSHING THE START BUTTON WITH THE BRAKE ENGAGED. VERY ANNOYING! AND A BIG SAFETY ISSUE.

To Whom It May Concern, I am submitting this complaint through the National Highway Traffic Safety Administration regarding a serious and unresolved safety-related defect on my 2019 Honda Pilot (VIN: [XXX] ]). The vehicle’s front camera system failed, disabling essential safety features including Lane Keeping Assist, Adaptive Cruise Control, and Collision Mitigation Braking. These systems are part of Honda’s Advanced Driver Assistance System (ADAS) and are integral to safe vehicle operation. Their failure constitutes a critical safety defect, not a routine maintenance issue. Misrepresentation by American Honda I was initially assigned to a case manager named Christian at American Honda. During our recorded phone conversations, Christian falsely claimed that the discount I received from the dealership was provided by American Honda, even though the dealership is an independent franchisee and American Honda has no control or direct relationship over the dealership. Upon direct inquiry, the dealership confirmed that the discount was offered solely through my business account and my relationship with them and had no connection to American Honda. When I requested written confirmation of this claim, American Honda refused to provide any documentation, despite the fact that all conversations were recorded by them. These recordings contain critical evidence of misrepresentation and should be reviewed as part of this dispute. If necessary, I am prepared to request that these recording

The rear camera has suddenly changed to a rainbow effect and is very difficult to distinguish details related to be safe view it is designed to display. There was a recall related to the cable connection of the rear camera which is not related to this new color change issue. Honda dealership only offers to replace camera not under a warranty.

The ACC, LKAS, Collision Mitigation, High beam, lane departure warnings light errors are on. This happened 2 years ago and Honda wanted me to pay $1,200 to replace all sensors of this car. Of course I just left it. It's not worth the hassel. However, for a car bought brand new in 2019 to have these systems fail in 2023, and for this to be a main component advertised for consumers to buy vehicles, it is not good. We pay thousands of dollars for a car because it has these safety features only for it to fail within 4 years and then expect the customer to pay over $1,000 to fix, is simply not right.

While driving on Highway 35 in Olathe traffic came to a crawl and vehicle automatic idle caused vehicle to stop. Luckily vehicles were slow and was not hit in the rear. Had to place vehicle in Park and restart. Several other times while at stop light vehicle just shuts down and fails to restart. We are just manually turning off auto idle on every start. If we forget the vehicle will start to shut down and we quickly turn off. Safety concerns while having grandkids in vehicle so we usually just take the 2014 Honda Odyssey which does not have this feature. ON going problem.

We took our honda pilot to our local dealership (Nelson Honda 2500 Greensboro Rd Martinsville Va. 24112) for a recall on the fuel pump motor on 4/16/2025. We noticed when driving the vehicle that it had some hesitation when going up hills. The problem persisted so we finally made an appointment to have it rechecked on 7/30/2025. They advised nothing wrong recommended transmission fluid changed. We went to our local repair shop and had them to look at it and much to our surprise the fuel pump had not been touched. We have pictures and you can tell it hasn't been touch in a long while. When we called the dealership they told us that it was completed and that we should not file a compliant because they are a small dealership. I know that I'm one person but this car is my main transportation and I should be able to trust that when a recall is done that they actually do the work. Any help or assistance that you can give would be greatly appreciated.

This has been an on-going problem since the beginning of the year. For at least the past 7000 miles of driving, my 2019 Honda Pilot has been juttering (Honda Mechanic's Term-not mine). Pursuant to a Honda Technical Service Bulletin on this issue, I paid $1967.06 to change the fuel injectors and spark plugs in the vehicle. This did NOT resolve the problem. Anthony Hart, Customer Complaint Manager from Honda Headquarters in Torrance, CA, told me I had to take the vehicle to the local Honda Service Department and pay the $106.99 it charged for an analysis and recommendation for the repair. I did that. The mechanic acknowledged the problem and suggested to flush the transmission fluid and to perform a throttle body service with re-learn at a cost of $901.08. This appeared to be more of an "upcharge for service" rather than a resolution for the repair. Also, I was dealing with Anthony who insisted upon the evaluation in order for him to authorize some compensation for such. Therefore, I declined the service pending Anthony's response. Each time I get to speak with Mr. Hart, it is almost as if I am a first time contact. I have to reiterate that I am now into the repairs to this vehicle in the amount of $2074.05 with an additional suggested item of $901.08. The costs would therefore total $2975.13 WITH NO GUARANTEE THAT THE ISSUE WILL BE RESOLVED! It is unconscionable that Honda recognizes the issue being so common in my car that it has issued a Technical Service Bulletin; however,

Consistent electrical issues manifested with infotainment system losing connectivity including FM radio, Bluetooth, etc during hot days only. Thia implies increase risk of fire due ti electrical system overheat. It appears many complaints have been made related to the electrical system on Honda pilot year 2019.

The transmission surges while accelerating and cruising. Honda issued a service bulletin, 17-014 issued 2/27/2018, to fix the problem for the 2016-2017 models. Mine is a 2019 with the same transmission as the 2016-17 Pilot, the 6AT. The solution to the issue was the same as the 2016-17 Pilot, flushing the transmission fluid three times but now Honda will not issue a service bulletin for the same problem on the the 2019 model so I had to pay for it.

Ticking noise and check engine light. Taken to dealer. Dealer replaced tensioner, timing belt, water pump, did oil change and engine flush. Did not fix the problem. Dealer took the engine apart and discovered damaged rocker arm assembly which caused valve spring break which caused a problem with the cylinder. Honda is denying a warranty claim as the vehicle is just outside of the 5 year power train warranty period even though it only has 48 thousand mile on it and has been serviced regularly and kept in good condition.

The contact owns a 2019 Honda Pilot. The contact stated that he had stopped the vehicle and had depressed the brake pedal. The contact stated that he opened the driver's side door and as he stepped out with his left leg, the vehicle started to move forward, and the engine was still running. The contact stated that the vehicle had a safety feature that automatically placed the vehicle into park (P) when the driver depressed the brake pedal and opened the driver's side door. The contact stated that as he exited the vehicle, it started to roll; he had parked on a slope with the hood of the vehicle aimed downhill. The contact stated that the driver's side rear tire ran over both his legs below his knees. The vehicle rolled downhill into a ravine and was not damaged. The contact stated that he called the police, who arrived and asked if he needed medical attention. The contact stated that no report was issued. The contact declined and later drove himself to a hospital emergency room. The contact stated that he was x-rayed and examined and only had abrasions and bruises. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined it had low battery power and had contacted the manufacturer for further guidance. The contact stated that the vehicle had a 9-speed automatic transmission that used a push button. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.

2019 Honda Pilot Touring AWD, the backup camera image just became way more colorful than it used to be. I tried turning off the guidelines but that didn't help, it's a safety risk when backing up and rare cross traffic alert, almost caused collision.

Transmission shift from 2nd to 3rd gear is extremely violent and inconsistent. This is not a normal "transmission slip" but rather a miscalculation of how much RPM to input post shift. This causes the car to "jump" or slow drastically while driving through city. Typically felt between 25 and 35 mph. When I took car in for diagnostic, the dealership said "oh, that's just how these cars a made. I hear about this many times with now problems." There are no engine lights on as a result of the shifting, but the reported concern has been present on car since first owner.

My 2019 Hoda Pilot Touring often suddenly changed to N (Neutral), not moving when I release the brake pedal on the freeway when traffic is slow (stop and go) or when at the stop at the intersession. I had to hit (shift) to D (Drive) or sometimes it was getting worse, I had to hit Restart button to resume driving. Many times, it was a nervous moment when the cars from behind were too close and unexpecting my car was stop. It's hard to convince the car dealer it is a real problem when I brought the car for other recall problems. They only worked on the other recalls and verbally advised just to see if the fixes on the recall would fix the problem I experienced since there is no recall related the problem I described.

My 2019 Honda Pilot backup camera is not functioning properly. It has a green and sometimes purple screen and I cannot see objects when backing up. This creates a very dangerous situation. I brought this vehicle to Lia Honda in Enfield, CT for another recall. I informed them of the problem with the backup camera and was told it isn't part of the recall. I would have to bring the car back at another time for evaluation and would be charged their hourly fee. I was a loyal Honda employee in Windsor Locks, CT for almost 25 years. I retired in 2009. I know my vehicle should be considered in the recall and I would like it taken care of before an accident happens.

Our when using auto idle our car, and we press the break our car will sometimes get locked in park and we cannot switch gears. We have been stuck in traffic several times with 3 children in the back. I called honda to open a case and escalated to a supervisor, Case #15600713 and was told because the car was out of warranty. However the previous owner of this vehicle did bring it into honda with our same complaint and they were not able to find the issue. When we went the dealership they told us this happened. So what we know is that the previous owner DID come into the dealership with this existing complaint and honda was not able to help him. We were told we must replace the entire transmission for 9k on a car this is only from 2019 with only 78,000 miles on it. No previous accidents. This is obviously a factory issue. According to lemons laws it appears we have a right to sue because of this safety concern, and the company not standing by its product when it’s clear there is a problem with the auto idle. the transmission light comes on, warns us to pull over when possible, or will just completely lock us into park. The solenoid is not responsible for this auto idle issue. We turned off the auto idle and when we manually do this every time we drive, the car does not stop and the light does not come on.

I was driving home at around midnight on the interstate, when my radio stopped working and digital dash screen just turned off. The radio screen said something like network communication lost (I was going 75 so I couldn’t completely read what it said), and the dash where my tachometer and speed usually are, was off; the only information about the car I had was gas level and general engine temperature, so physical gauges or the fuel economy indicator were not affected. All headlights, climate, and engine or cruise control were not affected. It rebooted after about 10 seconds, as if the car was just started up, and everything was back to normal. I was coming from a work event, so I had a coworker with me and he noticed this was occurring, unsettling to be a passenger and all necessary information about the vehicle on an interstate was gone. The vehicle did have a recall to address crackle noise in the speakers, which was a symptom of the MOST bus failure. But since then, the crackle hasn’t disappeared, the backup camera has failed on occasion, and now this, just once in ~15000 miles, all link through the same MOST bus. Will be taking to the dealer again ASAP to see if they can resolve the issue for good, but it seems unacceptable that an infotainment failure could also affect the dashboard if I am understanding it.

I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it consistently happens to me. The most recent time was at a high speed intersection and almost resulted in a serious collision. The below question asked how many miles on my vehicle. We first noticed this at about 25000 miles, but most recently occurred today at 80000 miles.

The contact owns a 2019 Honda Pilot. The contact stated that upon coming to a complete stop, the A/C started to blow warm air; however, upon acceleration, the vehicle resumed blowing cold air. The contact stated that over time, the contact stated that the failure initially occurred approximately an hour after driving before the failure became a constant failure after starting the vehicle. The contact called the dealer and made an appointment to repair the vehicle. The mechanic discovered that the fan control relay was defective due to the relay melting into the fuse box. The contact was informed that the engine compartment harness needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. In addition, the contact received an email with a form to fill out for the Manufacturer’s Goodwill Assistance Program. The vehicle was not repaired. The failure mileage was approximately 131,000.

I believe this car was subject to the recall where something about the AIS system needed to be fixed. The initial problem was the car would stall out at lights when the AIS system was activated. I went in for the recall and had not experienced the problem since. That’s until the past couple days where the problem is back to occurring when I’m stopped at a light and fully depressed the brake, the car stops idling and fails to restart creating a dangerous condition in traffic. It is stressful, unneeded, and puts my family in danger.

I have recently had a traumatizing event with respect to the 2019 Honda Pilot. As you know this vehicle has the 3.5L v6 engine and transmission. Recently I was in a situation where I needed to accelerate to miss an oncoming tractor trailer that crossed the median. The only course of action was to accelerate. At the time of acceleration the car skipped and slipped gear. We narrowly missed colliding and in my estimates dying. I had the vehicle inspected and diagnosed by a Honda dealership in Sanford NC. They determined the Torque Converter failed and is bad. They also informed me this same power train is in the 2018 and previous Honda Pilots. Which Honda extended the warranty on to address the issue. Why haven’t they included the 2019? This is unacceptable I have reached out to Honda and they will not discuss the issue.

My 2019 Honda Pilot has 47817 miles on it. Purchased new from dealership. Been garaged entire life other than normal routine driving. Recently had ADAS warning lights. Reported the problem to Honda HQ in Torrance California. They issued a claim number. I took it to Honda dealer where it was diagnosed with error code U3000-49. They quoted me approx $2600 to replace and calibrate the new multi purpose camera. When reviewing the internet for others with similar problem I noticed this was a safety issue that was far too common among relatively new Honda vehicles. I received a discount from Honda and had the service. The discount was only given when I complained about this issue as well as my 2013 Honda pilot I purchased brand new which the clear coat paint started to come off the roof and hond of the vehicle about a month after I purchased my 2019 honda. When reporting the problem with the 2013 pilot losing the clear coat back in 2019 Honda told me it was too late for them to do anything. Honda should have recalled vehicles with peeling clear coat as well as the defective ADAS system.

The contact owns a 2019 Honda Pilot. The contact stated while driving 30 MPH, there was an abnormal beeping sound coming the instrument panel three times and the steering wheel unexpectedly became inoperable. The contact stated that the steering started shaking abnormally. The contact stated that the failure had occurred on several occasions. The contact stated that a dealer was contacted. The contact stated that the brake warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the results were unknown. The vehicle was then taken to a Mr. Tire to be diagnosed and it was determined that the brake pads needed to be replaced. The contact stated that the front and rear brakes were replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 124,000.

After starting my vehicle and leaving the office, several different warning messages began flashing on the dash ABS, lane departure mitigation, Power Sterring, Towing. I pulled over and turned the vehicle off. When I attempted to restart the vehicle, the brake pedal was hard and felt stuck. The car did not start. When roadside assistance came, they tested the battery, and it was fine. The car was towed to a Honda dealer and the technician informed me the Brake Pedal Position Switch failed. He said that it would have caused all the different warning messages to appear. This was the second time this occurred, where the different warning messages lit up, but that time the car restarted. When I took it to the dealer that time, they could not determine the issue, and no repairs were done. I am concerned because I have seen that these vehicles have issues with this and it is very dangerous and unsafe when it comes to issues with the brakes.

Had veh fixed for fuel injection issues in 2023 paid 1500 repair complained to handa America and they paid it.. car was still under warranty.. Recall fuel injection in Feb 2025 after honda buena park fixed it had same hesitation issues between 30 50 mph after just 2 weeks after repair. Took it back had to pay 250 for dialysis no answer.. wanted 3000 to attempt to fix it but no guarantees.. Took car to local auto parts store hooked car to analysis problem and it says ECM is issue. Now why is a local auto parts store able to find problem for free but honda wants 3000 to guess. Honda america was no help. This is now the 3rd issues with fuel system only have 77000 miles on this car.

Emission system engine light coming on and off. When getting it scanned just comings up with a general code they said it could be tons of different things. Doesn't pin point anything.

Manufacturer has failed to complete recall repair 23V-858 after numerous requests during numerous service appointments. They claim lack of available parts.

Backup camera is distorted and has purple and green colors throughout the screen. Also the information screen routinely indicates a Tuner failure, followed by popping sounds from the radio. Took vehicle to Honda dealer who advised that many 2019 Honda Pilots are coming in with same issue. However, the vehicles with the vehicles with the same first 7 charscters in the VIN were NOT included in the recall for some reason. This oversight by Honda, to exclude these particular Honda Pilots, places an increased safety risk for the owners, as well as an undue financial burden. In reviewing the complaints posted on this site, 2019 Honda Pilot owners have been complaining about these issues for 2-3 years without any resolution from Honda. It is clear that Honda has been aware of this issue for several years. It would be great if the NHTSA would require Honda to do the right thing by acknowledging their oversight (excluding these vehicles from the recall), and have the backup camera and tuners repaired before a serious accident/injury occurs.

After receiving a CMBS error message I tried to drive home and the vehicle automatically engaged brakes while merging with no other vehicle near by and I was almost rear ended.

The backup camera on my 2019 Honda Pilot stopped showing a clear backup picture. Now when I backup the picture on the screen is green and purple. The picture on the screen is very poor quality.

Car stalled and turned off in the middle of the intersection when trying to accelerate from a complete stop at a red light. the traffic behind me almost ran into the back of my car due to the sudden stop and it taking multiple tries to get the car to restart. this has happened multiple times starting only a few months after buying the car brand new in 2018. It is very dangerous. every time I take it or have it towed to the to the dealership they say nothing is wrong with it but it is not normal for a car to have this issue

The backup camera view on the main screen in the car has turned shades of green and purple and pink, significantly obscuring visibility.

The rear back-up camera in my 2019 Honda Pilot quit working. Apparently the problem is associated with the infotainment system. Many owners will not fix this issue because of the high cost of repairs, almost $5000. Not having a backup camera greatly increases the risk of accidents.

2019 honda pilot exL all of sudden multipurpose camera doesn't work. As a result of the camera issue break system sign came on and all safety feature turn off. I didn't have any accident prior to the sign came on. Dealer is asking 1800+tax to replace the camera.

Sensor lights turned on and frequent events occurred causing lights to come on. Took to the dealer and informed me code u3000-49 multi purpose camera unit wave radar internal electronic failure upon researching several other people have the same issue and has not been resolved.

Dash instuments goes blacked out , entertainment system goes black in sequence to dash, this has happened multiple times . I cannot tell my speed, gas levels, etc, the LKAS, collision warning, adaptive cruise control , auto emergncy breaking ,lane departure warning failed with lights coming on with various failure warinings, it fails ,then works randomly then fails again. I have taken my vehichle in starting in 2022 for the dash instruments and entertainment going out .The transmission has rough shifting multiple times, i have brought for diagnostic service 4 times on transmission, they cannot find the causes. I have had transmissions serviced and flushed as required.

Vehicle needs a new engine has spun a bearing internally and sent metal throughout the motor has to be replaced This is a vehicle with 75,000 miles and loan just payed off. My son was driving car earlier and reported it lurching in the highway

Rear backup camera suddenly showing green and purple distortion making it impossible to use/trust the camera. This issue appears to be a growing trend in 2019 Honda Pilots AFTER Honda completed recall issue on faulty cabling/wires. See this thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)