2017 Honda Pilot complaints

My car for a long time has had the errors/emissions engine light on and when Honda has performed the diagnostic testing they say it could be the oxygen sensor or catalytic converter or fuel injectors or many other things...I've replaced the oxygen sensor recently and the light still on and doesn't go off. I think my car issue needs to be investigated and a recall performed. I see other recalls for my year and make of vehicle but when I enter my VIN its not saying no recall at this time. I feel like Honda doesn't know what is wrong with my car and of course at this point my car's is not under warranty and the fuel injectors they had replaced when I had around 10,000 or 20,000 miles on my car that also is now not covered on any warranty. Please help , all I want is my car to not have this light on every time I drive it. Thank you for looking into this for me.

2017 honda pilot brought the car to the dealer ship because I heard the engine nocking but there was no code for the engine at the moment. They told me it was the torque converter. And they told me that nocking noise was my timing belt. Fixed the torque converter and on my way home from the dealership car brakes down on the side of the highway… engine replacement at 154,000 miles, was well taken care of. Dealership told me cylinder 2 rod bearing failed. Replaced the engine with a 60,000 mile engine. And this just sucks because I had to pay outa pocket for this engine replacement. It was very expensive to replace this engine. It wasn’t easy at at the dealership trying to pick your first car to make payments on. And everyone telling you to get a honda because it’s reliable. And your engine blows less then 6 months of having the car as a Teenager. At the moment I only have a paper copy of everything tomorrow morning 12/07/2024 I will call the dealership to get a pdf form copy because I know the pictures might be blurry on you guys end. Feel free to email me anytime and I will provide the pdf copy. Not sure how the system works after I submit this

The front struts has started leaking. I was searching about this issue and realized it is a very common problem that Pilots have. Even the car maintenance person also indicated that this was a common problem in2017 Honda Pilot. I am raising a complaint hence. Honda needs to fix this design flaw

We are going through gas at a very accelerated rate. We were told in September that there was a recall for a fuel related part. We were told this by AutoFair Honda in Manchester, New Hampshire, where we purchased the vehicle. We were then told that appointments for the recall repairs would be made in November. Upon calling today, They are claiming there's never been such a recall. I was told by three different representatives over the course of the past two months that they're still awaiting appointment times because they don't have the parts in to do the recall repair. It's a 17.5 gallon tank and we have to fill it twice a week and don't do a lot of driving- enough is enough.

Vehicle shakes when braking.

The contact owns a 2017 Honda Pilot. The contact stated that while driving approximately 50 MPH, there was an abnormal knocking sound was coming from the engine compartment before the vehicle stalled. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 99,000.

Car shut down while driving on highway. After 10 Seconds, restarted but engine was sputtering along.

The contact owns a 2017 Honda Pilot. The contact stated while driving 40-45 MPH, several unknown warning lights and sensor lights were illuminated. The vehicle lost motive power and stalled. Additionally, the contact stated that the vehicle made an abnormal chirping and knocking sound while starting. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was towed to the local dealer, where it was determined that the engine had misfired, and the dealer replaced the spark plugs. Additionally, the dealer also diagnosed the vehicle with a fractured rod bearing in cylinder #1 and a crankshaft failure. The dealer determined that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 154,000.

My engine has a rod knock and apparently needs replacement. It is at only about 50,000 miles. The technician estimated the repair at $21,911.47.

What component or system failed or malfunctioned, and is it available for inspection upon request? - Our call has stalled 3 times within a month. I looked online to see what could be the issue. It states there is a recall for a fuel pump issue but I looked online and it is saying our VIN isn't effected? I don't see how that would be the case if we are having the issue many others have noted. How was your safety or the safety of others put at risk? - It has stalled while trying to pull out of a parking lot and shuts off. Has the problem been reproduced or confirmed by a dealer or independent service center? - Not yet. It is random. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - I have an appointment with them in a couple weeks. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No it has lost propulsion while we have been on road trips but never any lights.

The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Over the course of two week, my engine went from light engining knocking to violent knocking with limited acceleration. My dashboard started flashing multiple errors messages. Fortunately, no one was hurt given my daughter was in the vehicle. I took my vehicle to the Honda Dealership. The dealership informed me my engine has a bad rod knock and will likely fail soon. My miles are 99,009.

Engine misfires, rough idling, decreased fuel economy, and a check engine light due to potential clogging or wear within the injectors, sometimes caused by debris from the high-pressure fuel pump

On May 1, 2022, While driving on the thruway, numerous alert lights lit up on the dashboard. The engine began to knock and thump and lost power. I coasted through traffic to the side of the thruway and shut the engine off (dangerous). Upon restarting the knocking noise restarted and I shut it down and had it towed to the Honda dealership. Diagnosis: Blown engine. I had the tech disassemble the engine to determine cause, which was identified as the "number 1 connecting rod wore journal on side of crank". Pieces of the engine internals were found in the oil drip pan. Since then, I have read of: Honda is recalling certain 2016-2022 Acura MDX, 2015-2020 Acura TLX, 2018-19 Honda Odyssey, 2016 and 2018-19 Honda Pilot, and 2017 and 2019 Honda Ridgeline models. These vehicles all use the same 3.5L engine. My Pilots model was excluded from this recall. In a recent USA today article it was stated that NHTSA was investigating years excluded from this recall. The investigation announcement into the 1.4 million vehicles says that the safety administration received 173 complaints from drivers whose cars were not included in the recall.

The car engine was revving up intermittently, with rough shifting of gears, poor acceleration and 3 of the dashboard malfunction indicator lights activating - emission system, transmission system, and blind spot information system. Car still at dealer.

My 2017 Honda Pilot has been experiencing significant RPM surging and juddering between 10-45 MPH, accompanied by "Transmission System Problem" and "Emission System Problem" warning messages. Timeline of Events: Initial Repair (May 13, 2024): The Billion Honda dealership in Iowa City diagnosed the issue as DTC P0776. I paid $426.10 for the repair, but the surging, juddering, warning lights, and DTC P0776 code persisted. Recommended Transmission Replacement (June 17, 2024): The dealership recommended replacing the transmission at $9,000.00. Upon contacting American Honda Motor Co., Inc. (Case #[XXX]), Honda offered to cover 30% ($2,723), leaving me with a $6,277.88 bill. Highway Breakdown (November 7, 2024): The vehicle severely juddered and displayed warning messages before breaking down completely on [XXX] in Chicago, endangering my safety and others during heavy traffic. Concerns: Premature Failure: The vehicle had only 42,073 miles as of May 2024, far below the expected lifespan for a transmission, suggesting a manufacturing or design defect. Recurring Issue: Despite the repair, the DTC P0776 problem persisted, indicating a deeper quality defect. Financial Burden: It is unreasonable for a loyal customer to pay $6,277.88 for a transmission replacement likely caused by a manufacturing defect. Safety Risks: The highway breakdown highlights the severity of this issue and the danger it poses. Common Problem: Similar transmission issues (DTC P0776) have been widely reported by o

At around 134,000 miles our Pilot started making a knocking noise on startup and during acceleration. The check engine light never came on, nor did any other dashboard warnings, and we had not experienced any troubling symptoms prior to this. Our Honda dealership diagnosed the problem as connecting rod failure requiring full engine replacement. Due to the significant cost of a new engine (>$10k) we opted to have a used engine put in ($8k). I contacted Honda corporate to make them aware of our situation since there is a recall for this exact issue on 2016 and 2018 Pilots but not 2017.

I was told it developed a rod knock at 87500 miles and needed a total engine replacement. This occurred 1 month past my extended warranty period, and I was responsible for the total engine replacement. This was completed 11/04/24 at my mechanic with a cost of over $7000.

While driving with my family in our 2017 Honda pilot On the way to our niece 15th party going about 65MPH all check engine lights turned on and heard a knock on the engine and engine lost power car shut down in the middle of the road almost causing an accident. Attempted to turn car back on but it begin to rattle make all sorts of noises and all the engine lights turned on, at that point I shut the car off and got it towed after waiting on the side of the road for an hour. Had to rent a car and made it extremely late to this event we’ve planned all year. Vehicle has been up-to-date with maintenance all its life. My brother, who is a certified mechanic, determine engine failure due to rod bearings. Vehicle has 112,265 miles. After looking online a lot of people have reported the same issue and there is now an investigation. Now worried about spending all this money on a new engine and the same thing happening again. Not sure what to do family of eight now without a vehicle.

Honda Pilot 2017 with 67.000 miles started having a tapping noise that grew increasingly worse within days until check engine light came on flashing and vehicle was no longer drivable. Fortunately main issue happened at Walmart parking lot in safe situation. Honda Service Center then recommended tow to their location. The diagnostics report claims the engine failure is due to multiple cylinders failing and tapping noise could be a rod bearing issue that led the engine failure. The engine is a 3.5l V6 installed in Honda between 2016-2020 vehicles currently under investigation by NHTSA [XXX] ). The total cost of repair is north of 10k. Estimate attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my 2018 Honda Pilot. Which has less than 80k miles on it. While driving the engine temporarily stopped, then the car felt very sluggish, and every safety light came on. The car is not drivable. I currently have it at a Honda Dealership. They are saying the camshaft and timing belt are part of the problem. They are taking the engine out tomorrow to check. My car is not on the recall list, but I think it should be. It could also be impacted by the latest issues that have been reported. I contacted Honda today, and they said the dealership has to report it. My VIN is [XXX] . The engine stalls repeatedly while driving, luckily there was no accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle started making loud banging noises. Took to local independent mechanic. He said the engine rod bearing is bad and vehicle is unsafe to drive and could cause an accident if completely fails while driving. The car is available at my house. Called Honda of Bartlesville when engine light initially came on with code for engine problem and when I showed up, the one I talked to on phone acted like I never called about it then hid in the back room and wouldn't come out. The car was 150 miles from end of warranty. To drive it there it was over warranty, and this was discussed on phone call. The car was inspected by local mechanic. The first sign was around 50K miles and periodically come on. The dealership wouldn't do anything about it and ignored it when I discussed it. Car now has about 100 miles and is sitting in my driveway as I try to figure out what to do with it. The dealership new there were problems and avoided me and from what I am finding out, others. The mechanic had 4 other pilots same model behind his shop & said Honda's aren't what they used to be.

Engine Failed

18 June 2021 took car in for A/C no longer working. They stated the a/c compressor failed, but not under recall, however they didn't have any parts since it was a common problem. Got the parts and repaired it 7 July 2021. Only safety issue is that on another Honda we own the compressor also failed during an interstate drive with thunderstorms and a tornado we couldn't see out of the window and while attempting to exit the interstate the compressor seized causing the engine to overheat leaving us stranded.

High pressure fuel pump failed at 57,500 miles.

Complete engine failure about 2 weeks ago

I have a recall for fuel pump malfunction that was announced in December 2023. The first time I was notified was in February 2024 and today we are at the end of October 2024 (240 days) and there has been no update. My car failed to start twice and the battery was in good shape in May and July. The car constantly hesitates when trying to accelerate. Every time, I call a Honda dealer they tell me that the replacement for the item is not available. Upon checking for some affects that might be caused as a result of this recall, the fuel filter might get bad due to bad fuel pump, it might also affect the function of the fuel injectors, valves, and the whole fuel system. Honda wants to charge me just to take a look into this incident. I feel unsafe driving on highways or even in local areas as every time I try to accelerate, the car fails to go to full power and I am afraid that the car behind might hit me from the back if my car stops due to fuel pump failure. If the manufacturer or the dealer is unable to replace this part, I feel that they should change my car to a new car as I have been driving with this issue for over 8 months now with no visible progress.

On October 24th I was parked at a rest area and started the engine on my 2017 Honda Pilot. When I did I heard a knocking in the engine and the oil light came on. I immediately shut the engine off and checked the oil. I contacted a wrecker and had it towed to the nearest Honda Dealership. I was advised that it’s probably a faulty Rod bearing. I did research and found out there was a recall on the 2016, 2018, 2019 pilots but skipped my year except the 2016 Ridgeline. I contacted Honda Corporate and they stated I had to get a physical inspection done at the Honda dealer again and it might or might not be covered. I did not get a definitive answer. I don’t understand when the 2016 and 2018 have a recall for an issue that occurred on my car, but my car is not included on the recall and I will probably be out a minimum of $10k for a faulty designed engine. Make note my vehicle has only 80k miles

Our vehicle developed an engine knock 1 week after purchase. The mileage on the vehicle is 110,914. We took the vehicle to a certified Honda dealership which has had all maintenance at Honda’s recommended service intervals complete for the entirety of the vehicles life. The problem was reproduced at the dealership and upon further investigation, the tech found connecting rod bearings and main bearing failure. I received an estimate for repairs in total of over $15,400. American Honda is aware of this issue and has remedied it through work found in safety recall 23V-751. Our specific 2017 model doesn’t fall under the recall, but it has the same symptoms detailed in the recall. American Honda has been contacted for inquiry and vehicle is currently at the dealer awaiting further response.

Transmission dies at 128,00 miles

The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Honda Pilot. The contact stated while driving 30 MPH, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the contact was informed that the failure might be related to Technical Service Bulletin: 17-015. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

1. While driving on the highway at approximately 70 MPH, the engine’s crankshaft and connecting rod bearings suffered premature wear, leading to a catastrophic engine seizure. The engine failed while the vehicle was in motion, leaving us in a highly dangerous situation. The odometer reading at failure was 60,764 miles. 2. This mechanical failure put my children’s lives and mine at significant risk. When the engine seized, the vehicle rapidly decelerated without warning, which could have easily resulted in a high-speed collision and potentially fatal consequences. By sheer luck, I was able to navigate across lanes of traffic and pull the car onto the shoulder without incident, narrowly avoiding a serious accident. 3. I authorized a full engine tear-down to pursue goodwill assistance from Honda of America, but despite the clear mechanical failure, my request was ultimately denied. The root cause of the failure was the shredding of the connecting rod and related rod bearing, which led directly to the engine seizing. Despite this, the vehicle is not covered under safety recall report 23V-751, and Honda of America has refused to offer any goodwill assistance. 4. The vehicle was inspected and diagnosed by a certified Honda dealership, further confirming the severity of the issue. 5. There were no warnings, error messages, or any indication of mechanical problems prior to the engine seizing, leaving no opportunity to take preventive action before the failure occurred. This version h

Vehicle fails to restart after the auto engine idle stops the car. Looks like this is a known issue but the dealer I bought this car from isn't doing anything to fix it.

While the vehicle was being driven, the engine suffered catastrophic failure putting the driver and nearby motorists lives at risk. Vehicle was taken to Honda dealership for inspection, and it was found that there was a large hole in the bottom of the engine block with one of the pistons poking through the hole.

The contact owns a 2017 Honda Pilot. The contact stated while depressing the hatchback release button to open the hatchback, the hatchback failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuse box had failed and needed to be replaced. The mechanic contacted the dealer to order the parts and was informed that the parts were not available. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was hesitating while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. Parts distribution disconnect.

I am the original owner and have regularly maintained my vehicle. Current miles is around 69k, now needs a new engine. Early engine failure, something about a rod. This is the same problem the 2016, 2018, and 2019 Pilots have been recalled for. Original quote from dealer (Norm Reeves Honda in Vista, CA) to repair was over $10k. I have gotten an offer from Honda America to repair it for $1982 now, but the value may be as low as $11,500 after I pay to repair it. About 2 weeks ago I had a Carmax offer for $19,000. Not sure why the value of the car would drop almost $8,000 after I pay to repair it. I see many people online reporting early engine failure on their 2017 Honda Pilots, too. After we shared on Instagram that we were stranded 700 miles from home (and had to pay for a hotel, two rental cars, and $700 to have the vehicle shipped to our dealer for repair) we have heard personally from other owners who had the same problem with the same car.

When Engine goes idle during the brief traffic stop, Collision mitigation warning shows on and goes off quickly, sometimes causes the engine to not turn on during the times. Problem is so intermittent and hard to track as it is random behaviour and comes on for milli seconds in terms of warning on the dash board.

To Whom It May Concern, I am writing to formally file a complaint regarding Honda's refusal to address a known issue with my 2017 Honda Pilot Touring AWD, despite the existence of a service bulletin. My vehicle has been consistently experiencing error code P0430, which pertains to the catalytic converter and emissions system. This error happens while driving several times. Honda has issued a service bulletin (NHTSA ID: 10187006) to address this very issue, accessible in the attachement. I scheduled an appoitnment at Honda to request the repair outlined in the bulletin. Unfortunately, they have refused to perform the necessary repairs due to my vehicle having a salvage title. I want to emphasize that although my vehicle has a salvage title, there has never been any engine or mechanical damage that would affect the emissions system or components causing this error code. Additionally, I am not alone in experiencing this issue. Many members of the Honda Pilot community have reported the same problem, and there is a large Facebook group where numerous owners are discussing their frustrations with the P0430 error code. This widespread issue further demonstrates that Honda needs to address the defect, regardless of a vehicle's title status, particularly since it is unrelated to any previous damage or title condition. It is disappointing that Honda is using the salvage title as a reason to deny what should be a covered repair, as the service bulletin explicitly addresses this mechani

After driving for over 30 minutes, mixed highway and road, at a stop light, the autostart failed, engine turned off, and went into neutral, w/ a warning the autostart failed. Put into park and restart engine. Cars honking, got the car started after 30 seconds or so. Did not immediately go into park when pushed!

Transmission needs replaced after I did transmission flush 5/24/24

I was sitting at a red light with my foot on the brake. The Auto Engine Idle Shut Off system was engaged. When the light turned green, I lifted my foot off the brake to start moving an the engine wouldn't turn back on. Instead, the vehicle automatically kicked itself into neutral and displayed a message on the screen telling me that I had to put the car in park when the engine was off. It so happened that a police car was a couple of cars back from me. So I put the car in park, turned on my emergency blinkers, and went to tell the policeman what happened. When I went to show him, I turned the engine on and it started up like normal. It sounds like the Honda Pilot Auto Engine Idle Shut Off is a dangerous and defective feature that can leave a person getting rear-ended or stranded.

See attached document for complaint

I was driving on the highway home and received the transmission system error warning message. Pulled over safely after leaving highway and shit off the truck and was able tot skenabck roads home after restarting truck and error cleared. There was never a check engine light on, just the warning light.

Our 2017 Honda Pilot (VIN# [XXX] ) was affected by Honda's recall to correct the vehicle stalling out at a stop, and having difficulty re-starting the engine. We had the recommended action performed at our dealer to update the engine software, which appeared to adjust the idle upwards. Since then, our vehicle has stalled less than before, but continues to have the same problem. In July 2024, our Honda Pilot stalled at a stop sign near Paris, KY and would not re-start for about 1 minute - we had traffic behind us which was upset that we couldn't quickly re-start the vehicle. I informed the service rep at Gary Smith Honda that we had a recurrence of the problem and was told that if the vehicle was failing intermittently that the dealer could not troubleshoot the problem until the vehicle failed at a regular interval. Today, [XXX], the vehicle stalled again at a red light in Fort Walton Beach, Florida and would not re-start for 90-120 seconds in heavy traffic, causing a safety issue. Eventually, the vehicle re-started. Honda's recommended fix for this problem has had some positive impact, but has not fully corrected the problem. My family is at risk as long as this problem reoccurs and we need a permanent solution, not the existing temporary, partial solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front facing camera was working intermittently. When it wasn’t working all the advanced driving features would not work. After several months the car would intermittently go into limp mode per the dealership due to electrical confusion with all the codes/lights from the camera malfunction and shift while driving into neutral nearly causing me to have an accident while making a left hand turn. The camera had to be replaced at a large cost and they said it was not able to be repaired despite the fact that it worked perfectly 10% of engine starts

Engine spun connecting rod bearing on Cylinder 1 just as described in TSB 23-097. Car shutoff going highway speeds on the interstate. The car is currently at the honda dealer getting an engine replacement. Honda OEM certified powertrain warranty will only put a used engine with potentially the same issue in the vehicle Check engine light, and transmission problem lights all came on. Engine initially reported a misfire and transmission complained of not enough torque coming from the engine.

The contact owns a 2017 Honda Pilot. The contact stated that on three occasions while driving at various speeds, the messages "Emissions System failure", "Stabili-trak Assist Failure", "Hill Start Assist Failure", “Vehicle Stability Assist Failure", and "Power Steering System Failure" were displayed. Additionally, the power steering and check engine warning lights were illuminated. The vehicle then stalled each time. The vehicle was restarted after approximately four attempts. The contact stated that after the first and second failures, DTC code: P0087; was retrieved on a handheld diagnostic scanner. The contact associated the failure with NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 179,831.

Car hesitates when accelerating at both low and high speed, check engine light is also on now. It started several years back, but problem has became worsen.

During the last week, alerts would appear on my dash from the Collision Mitigation Braking System and Road Departure Mitigation System. These alerts will appear while driving at 30mph on a city street. When the alerts appear, the brakes are activated and the steering wheel locks up. The alerts immediately clear but it is very alarming to the driver and passengers. Yesterday while parallel parking, in the mist of reversing into the parking space, the systems triggered alerts along with a transmission alert. The system immediately put the vehicle into park and would not permit the change of gears. While halfway in the parking spot with the front of the vehicle sticking out into on coming traffic, I was forced to completely turn the vehicle off, wait about 3 minutes before turning it back on. This allowed me to complete parking the vehicle in the spot.