Page 5 of 19 · complaints 201–250 of 938

2017 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Power Train
Filed Apr 30, 2025VA

First received a transmission system issue and took car into dealership for the torque converter recall. Not even a 1,000 miles later I received a transmission temperature too hot signal. Took it into the dealership again and they stated I need a new transmission due to “transmission clutches are burned from not servicing the transmission causing excessive friction making the fluid heat up faster and over heating”. Just got this vehicle a year ago. I believe my safety is at risk because with our other vehicle the muffler got so hot that it burned a hole through the bed of the truck and don’t want that happening in this vehicle with two kids under two.

Electrical System
Filed Apr 24, 2025MI

Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off

Engine
Filed Apr 16, 2025CA

On [XXX] I was driving my 2017 Honda Pilot [XXX], 11 miles south of Mammoth Lakes, CA. about [XXX]. Suddenly, simultaneously, my Pilot’s engine light began to blink, the entire instrument panel lit up, and my steering wheel began to lock up as the vehicle was losing power. I was able to get the vehicle onto the shoulder without hitting the guardrail that was inches from where I stopped. Smoke began to pour out from under the hood, and liquid began to empty out from underneath. We needed to get towed to our vacation destination spot, which was 12 miles from where we broke down. Since this happened on the weekend, needed to get towed again on Monday April 14 to the Honda dealer in Bishop, 44 miles from where we were staying. The service manager took photos. There is a GIANT hole in the engine, none of which was caused by anything I’d come in contact with on the road. To American Honda Corp. I have some questions for you: Why isn’t the 2017 Pilot part of the recall? Why did you include 2016 and 2018 but not 2017? Do you expect me to have any more trust in your product, or think I will be recommending to friends and others that you make a safe, reliable vehicle? Can you begin to imagine the stress, anxiety and not to mention INSANE AMOUNT OF $ it will be costing me for a NEW ENGINE? NOT TO MENTION THE MONEY I’VE ALREADY SUNK INTO PAYING FOR THE VEHICLE AND IT’S REQUIRED MAINTENANCE? Did you also know that I have 80,000 miles on the Pilot’s current odometer? Do you know that I hav

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Apr 15, 2025145,755 milesCA

Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale on Facebook. At the time of purchase, the vehicle mileage was 76,000, and at the time of checking the Carfax, it was discovered that the mileage was 145,755.

Engine and Engine Cooling
Filed Apr 11, 2025103,000 milesTX

The contact owns a 2017 Honda Pilot. The contact stated while driving at approximately 75 MPH, the check engine light was flashing. The contact stated that several unknown warning lights were illuminated, and the vehicle stalled. The contact stated that the steering wheel was almost seized. The contact stated that while depressing the brake pedal the vehicle did not slow down. The contact coasted off the highway. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.

Electrical System
Filed Apr 8, 202576,000 milesVA

The contact owns a 2017 Honda Pilot. The contact stated that upon coming to a complete stop, the auto idle stop system activated, turning the vehicle off. While attempting to continue driving, the contact became aware that the system had failed to restart the vehicle. After several attempts, the vehicle was able to be manually restarted. After restarting, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. However, the dealer replaced the battery as a precaution. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 76,000.

Service Brakes
Filed Apr 4, 2025TX

The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Apr 3, 2025NJ

Issue : Engine Idle Restart malfunction Incident Description: I was driving my Honda [Model, Year] when I encountered a serious safety issue related to the Engine Idle Auto Start-Stop system. While stopped in traffic at a red light, the auto start-stop feature engaged and turned off the engine as expected. However, when the light turned green and I released the brake, the engine failed to restart automatically. I was stuck in the middle of moving traffic, unable to accelerate or move the vehicle. This unexpected failure caused a dangerous traffic obstruction and put me at serious risk of being rear-ended. I had to manually restart the vehicle under pressure, with vehicles approaching behind me, creating a high-stress and potentially crash-prone situation. This issue is especially concerning because this vehicle was previously subject to a Honda recall for this exact problem, and I was informed that the fix had been applied. Clearly, the issue persists and the so-called fix is not effective. This malfunction not only compromises my safety but also that of other drivers. I request immediate attention to this recurring issue and urge Honda to take responsibility by issuing a proper and permanent fix.

Electrical System
Filed Apr 1, 2025TX

Pilot will shut off at stop signs and red lights. Software update completed in 2023 but issue persists. I shut the “feature” off as soon as I turn car on. It has happened despite this. It may be draining the battery. On third battery in two years. Currently at dealership to complete next warranty update.

Unknown or Other
Filed Mar 31, 2025CA

The start/stop mechanism is believed to be not working properly at all times. The car will turn off when we are at a stop or red light and we hit the gas to go, the car turns off. When the car turns off we are left at the light or stop while the rest of the cars go. We almost get rear ended because we are expected to go and don’t. We got honked at and at times in dangerous parts of the road with low visibility of our car at the bottom of a hill. We have toddlers in the car in car seats and it’s extra dangerous. The dealer has not been able to reproduce the problem and therefore they say there is no problem even after showing them videos of different occasions. The vehicle has not been inspected by the manufacturer, or others. We have contacted the manufacturer and they also shrugged and said we can’t reproduce the problem so there’s nothing to fix/do. There are no warning lights before it happens it just doesn’t turn on and then it displays a series of steps that are required in order to turn the car back on. I have videos of it. We have been dealing with this since may 2022 I have record of taking it to the dealer 8 times and all the repairs they recommended each time and what we have paid for.

Electrical System
Filed Mar 31, 2025IL

My Pilot has stalled multiple times at a stop light when the auto stop feature restarts the engine. It seems to happen most frequently when the heat or air conditioning is running as if there is not enough power to restart the engine. I did have the service bulletin software update performed, which seemed to solve the issue initially. The vehicle has stalled twice in the last few months.

Engine
Filed Mar 28, 2025GA

Honda error code P0369 upon engine start, vehicle goes into safe mode to prevent engine damage

Engine
Filed Mar 19, 2025TX

I noticed an oil leak in December before a holiday break. After noticing this leak I took the car to the mechanic. Upon inspection, the mechanic discovered the leak originated from the head gasket on the rear head. Initial thoughts were to replace the head gasket. Upon further inspection - completely removing the entire engine - they discovered significant damage they had not seen before. They note the bolts in the head simply spin uncontrolled, they cannot be removed, and the entire engine is rendered useless. This issue was a complete shock to us. This failure occurred well before reaching the expected life of the vehicle, yet outside the warranty window and having NO symptoms before the sudden failure. After doing some research on Pilot owner online forums, as well as, the NHTSA website, it seems similar complaints have been well reported and a recall has been issued for some vehicles in the same year and model under NHTSA campaign number 23V75100. This relates to Honda manufacturer recall XG1 and Honda recall GG0. I have reported my claim to Honda but received no resolution with no planned resolution. My Manufacturer Claim Number with Honda Corp is XXXX. The failures of my engine should be considered in the NHTSA Campaign number 23V751000. Honda recall number XG1, Honda recall GG0. In addition, my claim should be considered as part of NHTSA Action Number: RQ24013. This is a current investigation as to why the NHTSA Campaign Number 23V751000 was limited to 249K vehicles wh

Fuel/Propulsion System
Filed Mar 18, 2025NY

My 2017 pilot 6speeds gave a really bas gas smell then my it started to sound like an exhaust leak but after going my regular mechanic it was confirmed that my high pressure fuel pump was bad. I cant afford the cost and labor so now im hoping my car would also come included with the fuel pump warranty. I keep up with regular maintenance and currently only has 72k miles on it. Plss get it resolved as i see alot of ppl on honda pioneers threads talking about the same exact issue.

Fuel/Propulsion System
Filed Mar 14, 2025NY

When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

Engine
Filed Mar 14, 2025113,178 milesNJ

The contact stated that the 2017 Honda Pilot. The contact stated that while the vehicle parked, the contact attempted to start the vehicle, there was a rattling sound coming from the engine compartment. The check engine warning light was illuminated. The contact stated that a certified mechanic nearby inspected the vehicle and advised the contact to no longer drive the vehicle. The vehicle was towed to the dealer who diagnosed that the rod bearing had fractured causing the engine to fail and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 113,178.

Engine
Filed Mar 9, 2025NH

I was told by my local Honda Dealer (Autofair Honda Manchester NH) that my very well maintained 2017 Honda Pilot, which I bought new, needed a new engine. After doing some research, I discovered that Honda has already recalled 249000 vehicles in the US with a 3.5 liter V6 engine that had manufacturing defects in the crankshaft that could cause connecting rod bearings to prematurely wear and seize leading to engine failure. NHTSA also said it was probing the severity of the issue to determine if the vehicles not included in the 2023 recall should be covered. My 2017 Pilot falls into the "investigation period" and has characteristics consistant with those addressed in the 2023 recall. Therefore, I wanted to add my information to your database. Thank you

Power Train
Filed Mar 6, 2025TN

While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.

Electrical System
Filed Mar 6, 2025TX

Issue where the headlights would come on intermittently while parked in garage, horn would start going off intermittently, car making noises while sitting parked every few minutes. Appears to be a common issue related to the Keyless Access Control Unit (a.k.a. Smart Power Control Unit).

Fuel/Propulsion System
Filed Feb 28, 2025OK

To whom it may concern, I own a 2017 Honda Pilot which recently stalled while I was driving on the highway, forcing me to pull over. There was no indication that anything was wrong with the vehicle at the time - no check engine lights, no warning indicators, no alerts - this happened suddenly and unexpectedly. My car felt like it lost power, the steering wheel became jerky, and I was concerned for my safety. All the warning lights on the dashboard then lit up, and I believe the car entered limp mode. Had I not been on an empty highway, I believe that it could have easily led to an accident. Fortunately, I was able to slowly drive towards a Honda Service Center nearby, who ran diagnostics and told me that the fuel pump had failed. The error code that their diagnostics reported was p0087: fuel rail pressure too low. Upon looking online, it appears Honda released a statement recalling 2017-2020 Honda and Acura vehicles in the US to replace the fuel pumps: [XXX] . This appears to be associated with NHTSA recall no. 23V-858. Based on the description in the notice, where an inoperative fuel pump can cause the engine to not start or stall while driving, I believe that my car experienced the exact same issue. My 2017 Honda Pilot appears that it would be included in this recall; however, when I check my VIN on the Honda Recall Lookup website, it claimed that my car has no active recalls. I believe this is a serious safety concern, and Honda should be expanding the recall to include th

Engine
Filed Feb 25, 2025117,000 milesTN

The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine was misfiring with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

Engine
Filed Feb 12, 2025SD

The stop/start feature will randomly not restart after a stop at a stop sign in traffic. The defect is totally random so it cannot be replicated by the dealer. I have struggled with this problem for years and have not had a crisis because I usually shut off the stop start feature to avoid this system failure. There are no warning lights or symptoms that indicate a failure is eminent. On February 9, 2025 as my wife and I were driving home from the airport at 2:30 AM on a below zero temperature day in the middle of desolate countryside, my Pilot would not restart after I stopped at a stop sign. I had forgotten to turn off the stop start feature. There was no other traffic on the road to help and no houses or other warm places to find refuge so I hoped that I could figure out who I could call to rescue us before we froze to death. I allowed the Pilot to set for a while and after the fourth try, the vehicle again started. I took the Pilot to the local Honda dealer and they indicated that although the battery passed a regular battery check, when an extreme battery load was placed on the battery it failed the battery test. I asked about the stop start issues reported to the NHTSA but they would only talk about my need for a new battery. I think Honda dealers are attempting to deflect this design issue by blaming the issue on the batteries and are selling batteries instead of fixing this issue. I tried to explain that this is a chronic issue that was present when my battery was new

Engine
Filed Feb 11, 2025TX

Hi NHSTA! My mechanic has diagnosed the 2017 Honda Pilot engine problem as a rod knock. Currently, the vehicle is undrivable. The mechanic was surprised that the engine was NOT covered under the 2016-2020 Honda Pilot recall. Relevant links: [XXX] [XXX] I also contacted Honda to report the issue, but they offered no further help. Besides contacting a consumer protection attorney, what other options do I have? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed Feb 5, 2025TX

Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B

Fuel/Propulsion System
Filed Jan 31, 2025CA

Vehicle stalls when trying to accelerate and then jerks when it eventually does. RPM needle bounces when trying to accelerate after having to slow down.

Fuel/Propulsion System
Filed Jan 31, 2025KY

Recall notice received February 2024. Contacted dealership in September 2024 for appointment to have recall completed. I was told no parts would be available in January 2025. Called in January 2025 and cannot get an appointment until May 2025 at two different local Honda dealerships. Outrageous safety neglect!

Engine
Filed Jan 31, 202575,000 milesNC

The contact owns a 2017 Honda Pilot. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The contact stated that the vehicle restarted 12 minutes later and after five attempts during the first occasion. The contact stated the vehicle restarted each time, but the time increased to an hour on the final attempt to restart. The vehicle was towed to a dealer where it was diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. The vehicle was not diagnosed. The vehicle was taken to a dealer where the same diagnoses was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

Engine
Filed Jan 31, 2025CA

The engine shut off when I when I went from a stopped position and attempted to accelerate. All power was lost to the vehicle, the engine died, the dashboard lost power and the radio turned off. The auto-stop feature also causes the engine to briefly cut out and the check engine light to illuminate on the dashboard. I replaced the year old battery, but the car still does this with a brand new battery.

Engine
Filed Jan 30, 2025157,000 milesFL

The contact owns a 2017 Honda Pilot. The contact stated while driving at approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the highway and stop the vehicle. The contact turned off and restarted the vehicle several times and was able to regain vehicle functionality however, the vehicle was unable to accelerate above 40 MPH. The vehicle was taken to a local dealer to be diagnosed. The dealer retrieved DTC: P2638 (Throttle body). The dealer determined that the engine was damaged and needed to be replaced. The vehicle was not repaired. The vehicle was taken back to the residence. The contact stated that while starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the sound was a metal-on-metal knocking sound. The manufacturer was informed of the failure. The failure mileage was approximately 157,000.

Electrical System
Filed Jan 29, 2025FL

All of the warning lights come on the dashboard, the D for Drive flashes. While driving the vehicle downshifts and stalls and loses power and 75% of the time when you come to a complete stop the car completely stalls, loses power and you have to manually turn the engine off and restart the vehicle.

Engine and Engine Cooling
Filed Jan 28, 202574,800 milesND

The contact owns a 2017 Honda Pilot. The contact stated there was a ticking sound coming from the engine compartment while starting the vehicle and while accelerating at various speeds, and while the vehicle was idling. The contact stated that the sound was intermittent at first but had become constant. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed with engine failure. The vehicle had not been repaired. The vehicle was taken to a certified mechanic at Gateway Auto Tech (2205 Gateway Dr #1410, Grand Forks, ND 58203), who confirmed that the engine failure due to metal contamination in the oil, causing the ticking sound at 1500 - 2000 RPM. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the vehicle was not covered under warranty or recall. The failure mileage was approximately 74,800.

Engine
Filed Jan 25, 2025OH

Bent rod in the engine. It has been recalled for other VINS but not ours. Clearly the same issue that the recall is for

Electrical System
Filed Jan 22, 2025MD

My 2017 Honda Pilot in 4/2023 I was driving the belt way my hood was bouncing as if it was going to fly off an kill us all and who was behind us in rush hour traffic. I called made appointment with dealer. My son went on line there was a recall for 2017 Pilot for hood problem, but not my Vin # I was very very upset. I was told it was fixed when I was there last. I told the dealer if they didn't fix it put it in writing. So my family will know what happen to us if that hood came off. Now my Pilot has been jerking sputtering when I take off it's been going on about a year. I keep putting it off until. I was almost hit in the back trying to get on the beltway, everyone screaming. So I check the recall list Guess what there is a recall on the 2017 Pilot but not with my VIN #. Sometimes, my auto start won't work. My dash radio will go black for a minute, so that's and electrical issue. We are going to have a problem if my grandchild can't watch here movies on the monitor when we go for a ride. Why is my Pilot having the recall issues and not on the recall list? I looked up recall for 2017 Honda Pilot there is one for Fuel Pump please add my Pilot to the recall list please. I love Honda's my whole family does, I hate to have to change.

Engine
Filed Jan 14, 2025MI

Rod bearings failed causing metal fragments to enter causing engine failure. Inspected by local Honda dealership. They recommended that we place a claim with Honda Corporate. Claim was denied. We ended up paying to replace the engine out of pocket.

Fuel/Propulsion System
Filed Jan 13, 2025AL

The vehicle has stalled and had poor acceleration since we purchased it in 2018. The fuel injectors were replaced within the first two years, but continued to have the same problem with stalling and poor acceleration. Additionally, the catalytic converter starting giving error codes. Honda finally attributed the problems to faulty fuel injectors and fuel pump. The fuel injectors have been replaced for the second time and after waiting over a year for a fuel pump, parts have finally become available, and it is scheduled to be replaced next week. In the meantime, the catalytic converter has had to be replaced. I have heard that others have had similar issues with catalytic converters going bad earlier than they should and have had mechanics say that these fuel injector/fuel pump problems could be causing the issue, or possibly that the catalytic converters are faulty.

Electrical System
Filed Jan 8, 2025KY

My car started sputtering and lost power on the interstate and the dash lit up with warnings while driving. I brought the vehicle home and the code is for a bad camshaft position sensor after only 78,000 miles. That is absurd. The neglect for safety here is astonishing by Honda.

Engine
Filed Jan 8, 2025KS

Emissions system error repeatedly produced leading to ultimate engine failure. The initial error was fixed by a mechanic. Within 6 months the light was back on accompanied by a loud knocking in the engine. The check engine light indicated a misfire on cylinder one, the ignition coil was replaced, and the problem persisted. The vehicle was taken to the mechanic where they determined the lower part of the engine was failing and that it would need complete replacement. Vehicle is still in my possession as I'm not sure what to do with it. The vehicle has 135k miles on it.

Engine
Filed Jan 6, 2025LA

The cars RPM continuously os ul and down while driving causing the car the continously jerk while driving. Which has been to the shop two times for the same issue. The car hesitates a lot when pressing the gas as if it's lost power.

Engine
Filed Jan 6, 2025141,496 milesFL

The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lost motive power. The contact stated that the failure occurred while on a four-lane highway. The contact stated that later, several unknown warning lights were illuminated. In addition, the contact's minor child was an occupant of the vehicle when the failure occurred. The contact and a nearby driver pushed the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The contact was informed by the tow truck driver that the failure was engine failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was scheduled for diagnostic testing. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 141,496.

Engine
Filed Jan 3, 2025CA

Late 2023 our Honda Pilot Touring had all lights and dash display systems come on while driving in town. The vehicle became extremely jerky and wouldn’t drive more than 15mph. Major engine vibration and systems failures. Had this happened while on the freeway it could have been a catastrophic accident. There were no symptoms prior to this issue happending. We towed the vehicle to Honda and they told us the cam shaft had worn out and needed to be replaced. The vehicle had just over 100k miles. Cam shaft and the cover were replaced as Honda admitted to poor tolerances in the manufacturing and this being a know issue. They never recalled only made the issue a service notice to dealerships. Well, about a year later and our Honda Pilot experiences the same issue. We have it towed to Honda and they say the engine is a complete loss. Needs a cam shaft again. Has a crack in the engine block. Has a fluid leak into the engine from the rods and piston area. Total loss and they want 15K to replace. We reach out to Honda of America for assistance in July of 24 and it took them over 3 months to respond and offer ZERO assistance or help. This issue is a known problem and we believe our engine is in the situation it is due to poor manufacturing and the previous issue with the poorly machined camshaft. It’s become clear that Honda doesn’t intend to build engines that last long and they no longer intend on supporting their customers who spend hard earned money expecting support.

Engine
Filed Dec 28, 2024MO

I purchased my 2017 Pilot new from Honda. Around 10,000 miles a code appeared and said Emissions problem and a picture of my engine. I immediately called Honda and took in to service dept. They said my fuel injectors need to be replaced and gave me an extended 150,000 warranty on injectors. Everything ok for awhile…until I hit around 60,000 to 80,000. The emissions engine light came on suddenly then after a few drives/ turning off then on engine it went away. I talked to Honda about this concern they said if light not staying on could be nothing more than a misfire or need to do a tune up. I did the required tuneup …. Emissions engine light still appearing off and on. Now the emissions engine light hardly goes off and has been doing this since around 117,000 miles and I just recently having issues with key faub auto start working since this engine light on … it now won’t work. I took to Honda again recently and they wanted to do the diagnostic test to see for sure the codes. Honda still can’t determine what the issue is… Honda says my injectors, catalytic converter passed the tests. Honda at a loss and so am I. I’m afraid my engine could fail me while driving with my family .., and I take my car to the place that should be able to fix and they don’t even know what’s causing the engine problems.

Power Train
Filed Dec 27, 2024IA

My husband was driving on the highway to a competition for our daughter. He said the Transmission System Problem light came on 4 different times in 20 minutes. This had happened once while I was driving last year and had never happened again. We took it to our local transmission repair shop and the guy could not get it to repeat and the transmission worked as it should when he was testing it. He said it's something that he thinks is happening on the 6th speed that the rpm is not going to where it should. He said if it continues, we will have to put a new transmission in which will cost around $6000 and we are obviously past the Honda warranty. Looking online, it seems like many pilot owners of the same year are having the same issues. I would like to issue a complaint that Honda needs to extend a warranty for this issue.

Power Train
Filed Dec 27, 202460,000 milesCA

The contact owns a 2017 Honda Pilot. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, rattled, jerked, and shuddered. There was no warning light illuminated. The contact stated that the failure mainly occurred while driving at 15 MPH and higher speeds. The contact stated that the Push to Start button was inoperable intermittently. A message advising that the Push to Start button was defective was displayed. The vehicle was taken to the dealer, where the transmission fluid flush was performed on several occasions as recommended by the dealer; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.

Electrical System
Filed Dec 26, 2024PA

Engine fails to restart after the engine idle stop shuts off the engine when stopped. It is difficult to restart the engine from this state and creates a safety hazard with the car being disabled for a period of time. It does not happen every time. The battery in this vehicle was replaced 18 months ago and the vehicle has no trouble starting normally.

Engine
Filed Dec 24, 2024CA

With approx 65,000 miles the engine died. While driving on the freeway the engine all of a sudden was making a sound sound then the vehicle stalled. It was towed off the freeway. Honda determined that the engine was destroyed because somehow oil was prevented from getting to the engine. There was oil in the vehicle. The oil level was good but the engine had no oil. Although the 2016, 2018 and 2019 Honda Pilot engines were recalled but not 2017. They told us that they could not really determine why there wasn't any oil in the engine. We had to replace the engine. The original quote was $18,000. After reviewing our service records and speaking to upper management the offered to replace it for $4,062. (we assume they made the offer because the problem was similar to the recalled engine problems). We accepted the offer even we believe that it was a defect related to the other engine recalls but knew that it would cost more in attorney fees to fight it.

Power Train
Filed Dec 20, 2024NY

I am writing to file a complaint regarding a potential safety defect in my 2017 Honda Pilot. My vehicle is experiencing issues with the torque converter clutch, resulting in a P0741 error code. I am aware of Honda recall which addresses similar torque converter issues in 2017-2019 Honda Pilots. I believe my 2017 Honda Pilot should also be included in this recall as it exhibits the same defect. I urge NHTSA to investigate this matter and consider expanding the existing recall to include my vehicle.

Engine and Engine Cooling
Filed Dec 17, 2024130,000 milesMN

The contact owns a 2017 Honda Pilot. The contact stated that after coming to a complete stop, the Auto START/STOP feature was activated, but the engine failed to restart after releasing the brake pedal. Additionally, the transmission intermittently shifted to neutral(N) or park(P) while at a complete stop. The Collision Mitigation Braking System warning light was illuminated. The contact depressed the brake pedal and shifted the transmission to drive(D), allowing the vehicle to respond. The vehicle was taken to an independent mechanic and the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Electrical System
Filed Dec 16, 2024GA

Honda has a bulletin 20-117 Warranty Extension: 2016-17 Pilot and 2017 Ridgeline Keyless Start System Error with DTC B12C5 That does not include my vehicle VIN but my vehicle is having this exact issue. This warranty extension needs to be extended to all vehicles with this year and model as the issue is obviously happening to them.

Engine
Filed Dec 10, 2024IA

Rod Bearings failed on the vehicle. No indication that were going bad. we were driving on the interstate and all of a sudden heard major "clunking" and safety system lights on the dash flashing. The vehicle was towed to a private auto shop and inspected to find it was the rod bearings. there are recalls on the same motor for model years 2016, 2018, and 2019. The vehicle is available for inspection.

Back Over Prevention › Warnings
Filed Dec 9, 2024MA

Four warning lights have been on for the past week. Brought it to Honda for diagnosis and repair, and they state that the multi-purpose camera has failed and will need to be replaced at a cost of $1,900. This is seems like a huge safety issue and, after reading several forums, appears to be a global issue.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Honda Pilot → · Every Pilot year → · How the figures are calculated →