2017 Honda Pilot complaints

The contact owns a 2017 Honda Pilot. The contact stated that the vehicle previously had the battery and Auto Start/Stop button replaced; however, the while stopped at a traffic light, the vehicle lost motive power. Additionally, the brake pedal was firm while depressed. The vehicle was towed to an independent mechanic; however, the vehicle was able to restart and no error codes were retrieved. The vehicle was then taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The failure mileage was approximately 70,000.

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did fix the problem, temporarily. Began having same issue April 2022. Issue slowly increasing in duration of pause and frequency of occurring. July 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. Started occurring daily. On Friday 7/29/22 came to a four way stop and idle stop engaged. Lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. Quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. Called Honda on 7/29/22 made appointmen

Today (8/2/22) is the second time this has happened to my vehicle: The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. My car died, with bare components still working (windows and a few lights came on - battery and oil), but I was in the middle of a busy intersection when this happened, which is also a few feet away from a railroad crossing, which would have endangered the lives if others were behind me if they failed to pay attention to my hazard lights - which they did). My battery was replaced at the Honda dealership in April 2021, so it's less than 2 years old. A jump was required for the vehicle to restart and is now at Germain Honda of Dublin (again) for inspection of the issues.

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

While stopped at stop sign, vehicle's engine auto stop feature engaged and shutoff engine. When driver went to apply the accelerator to move past stop sign, vehicle totally shutdown. The dash instructed driver to depress brake and start engine, which was unsuccessful. Driver had to open and close door to totally shut vehicle down to get engine to turn on again.

Engine stalled at signal after auto stop and car didn’t start back

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solu

Every since about 1.5 years into owning my car, the auto idle engine shutoff will stall my car. After multiple trips to the dealer who said nothing was wrong, this issue persisted until I had my battery replaced at about year 3. It started working again as it should until about another 1-1.5 years into the new battery, and it stalls all of the time especially when the car has been driven for about 15-20 minutes. I understand the NHTSA is already looking into this issue, but the manufacturer needs to disable this feature until a fix can be made. Many times, I have blocked traffic at a stop because of this and trying to get my car restarted.

When stopping for more than a few seconds auto-idle stop turns off the vehicle completely and does not turn back on by pressing the gas pedal. Car must then be completely turned off, back on and shifted into drive to continue moving.

The problem is that which is reported here: https://static.nhtsa.gov/odi/tsbs/2020/MC-10184330-0001.pdf My problem is that I am being told that my VIN number is not included in the group eligible for the warrantee extension and fee coverage for the replacement of the keyless start sytem. Seeing how my vehicle is the model, make and year that this problem is known to effect, I am confused and frustrated by the inequitable and arbitrary use of VIN numbers as determinant of coverage. This is a known issue for 2017 Honda Pilots. My vehicle CLEARLY demonstrated all the malfunctions described and therefore, I believe it should be provided the warrantee extension and that I should not have to pay for the replacement ($168.17).

For several year I've had a problem with the fuel-saving stop-start system on my Honda Pilot. Unless I turn this system off each time I drive it routinely (several times a week) fails to turn back on after making a complete stop, usually at a traffic light or stop sign. This has placed me in several dangerous situations as cars are speeding behind me, not expecting my car to be at a dead stop when a green light turns. It takes several tries to re-start the car and causes chaos at intersections. I took the car to a Honda dealer and was charged $975 to replace the battery, which they said would fix the problem. I have also followed all the safety recalls and yet the problem persists. I wanted to file an official report because this faulty system is a major accident waiting to happen. Given that my car fails to re-start once or twice per week, it's only a matter of time before I'm hit from behind while I'm stalled at an intersection. Honda has made it so that I am unable to permanently disable this feature and has yet to provide a repair so that it doesn't occur. Meanwhile, I've spent almost $1k trying to fix the problem myself without success. If the fuel-saving start-stop system is going to be a required feature please hold Honda accountable for providing a system that keeps their drivers safe and will not be the cause of an accident bringing harm to my family or others.

Auto stop start failed to restart the engine while in heavy traffic on an interstate. We had to put the car in park, turn on the hazards, turn the car off completely and restart it twice before engine would crank up completely. No warning lamps lit up prior to the car stalling out. We just had our emissions inspection and there were no error codes reported on the ODB scan. We took this to Honda in 2021 and they replaced the car battery but gave us no indication that the start stop feature was malfunctioning. Happy to have Honda or anyone else inspect the car.

The auto idle stop function caused the vehicle to stop running, needing a full shutdown and restart. This happened on busy roadways, and it has happened two times with this vehicle, one time each in different years. I think the first time was in 2021 and the second was definitely in June 2022. We have had this vehicle into a dealership multiple times attempting to resolve the issue. Each time the battery has been replaced due to low voltage, and they were able to reproduce the issue at least once. The most recent time I was informed that Honda released a service bulletin recommending a change to engine compression that may be straining the battery when restarting the engine, but I am currently waiting on Honda to decide if they will cover the cost of this service before agreeing to it. We are currently operating the vehicle with the auto idle stop disabled. Other symptoms included the electrical system blinking off and on when restarting the engine after a stop. This was reproduceable after 3-4 consecutive stops in a short period of time, such as urban driving with traffic lights. This first appeared 3-6 months after a new battery is installed.

I was at a stop light on a very busy roadway and when I let off the brake to start going, my engine wouldn’t start and completely shut down. I was using the engine idle option. I couldn’t do anything- my car just stalled. Some lights came on the dashboard. I tried to step on the brake to either change gears or shut the car off but it was like I pushing against a brick! The brake wouldn’t move. Eventually I was able to shut the car off completely. After a few minutes, I was able to turn the car on but it didn’t fully turn the engine on. After a few more minutes, I was able to turn the car like normal. I took my car to the Honda dealership near me but they couldn’t find any problems and said they hadn’t heard of this problem. I recommended that they Google it because I had seen a lot of complaints. I’m now nervous to drive my car!!

Vehicle does not start back up after auto shut off activates. It is also stopping suddenly on the road

The Auto Start/Stop feature on my 2017 Honda Pilot has had issues for the last 2 year. It started with the engine occasionally "hesitating" to restart after I held the brake pedal down at a stop light. As it started to happen more frequently, I took it to my Honda dealer and they told me that they could not recreate the issue and thus could not diagnose and fix it. Within the last 6 months, the issue has become more and more frequent and severe to the point that I have been worried about the car not restarting and have been manually turning off the Auto Start/Stop feature when I drive the vehicle. It does seem to occur more frequently in hot weather when I running the A/C and there is more of load on the engine and system. On July 16, 2022, I forgot to turn off the Auto Start/Stop feature, and at the first stoplight that I stopped at, the feature turned on, shut off my engine and then failed to restart. I had to put the car in Park and then it took me a few moments to get the car to re-start. The vehicle was very slow to respond, as I was afraid of the car not restarting at all. After a couple of minutes the car did restart. I turned off the Auto Start/Stop feature and did not have any further issues on my drive home. After the failure to restart from the Auto feature, my dashboard told me to put the car in park and restart. I do not recall if any other warning lights appeared, as I was franticly trying to get car restarted in the middle of traffic and cars honking at me. Onc

The Idle-Stop system shuts off when the SUV is stopped for two or more seconds. There are times when I release the break pedal after several seconds or more and the car engine does Not restart on its owLast episode 7/2/22

This vehicle has the auto engine stop when sitting at a stop light. Occasionally when the engine is restarted after such a stop, it will shut down rather than restart. This is an intermittent problem, but it is dangerous when traffic is waiting for the engine to be restarted.

Vehicle stalls in the middle of intersection while attempting to auto restart with the auto on/off feature. This has been happening since we boughe the vehicle new in 2017. Dealer said they could not simulate. Happens a few times a day.

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened on numerous occasions and sometimes will not even restart manually, causing other vehicles to have to go around and dodge the stalled vehicle in the middle of busy intersections. Honda mechanic can not reproduce the problem when in the shop, leading to no resolution. Problem continues even after having the battery completely replaced and cleaning the fuel injectors.

Instrument Cluster goes blank, audio unit goes black, back up camera & sensors not working at times. My audio unit was replaced on 5/10/21, after experiencing these system for several months. The new Display audio 39540-TG7-A42RM worked approximately 2 weeks before symptoms started appearing again, with the most severe popping sound that occurred 7/07/22. Display was sluggish for about a week, then a loud startling popping sound came from inside the dash while driving on the highway yesterday, followed by a crack under the right navigation vent trim. The display turned black, tried to reboot, & was very sluggish, and slow to respond. Then the engine transmission jumped, while this is all going on. I was on the highway, and thought I was going to crash, due to my vehicle losing function. The vehicle “jumped” like the transmission was slipping, so much so, that I thought my car was going to lose control. I had to turn around to head home fearing I could lose control of my vehicle, as the navigation display would freeze at times. Today, the display will boot up slowly, with just the lower left corner only, then slowly returning to normal. This happens when I start my car each time, and sometimes while I am driving. I have also noticed that the transmission will slip out of park to neutral at times, when I push the button to Park, then rolls forward. I’ve been to Kunes Country Honda numerous times, of which they say there is no fix. I currently have an appointment for 7/12/22 tha

When auto idle is engaged, the car SHOULD start when the brake is released after stopping. We noticed problems when we released the brake. The radio and A/C shut down and quickly come back on again. So release brake, radio and A/C shut down and then radio and A/C come back. Reported to Jeff Wyler Honda and I believe I have a video. As of yesterday, the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. You have to put your foot on the brake, shift to park and restart. This occurred twice in two days. Once at a traffic light and once after a traffic jam on the highway. It is scary especially the first time it occurs. It has the potential of leaving the vehicle in a stopped position in dangerous locations if it can’t be restarted, I.e. the highway. I’ve read that a jump is sometimes required.

I was at a stop sign. Auto engine shut off on car kicked in and automatically turned the engine off. When I released the brake to proceed driving, the car stalled and automatically went into accessory mode and nearly caused the person behind me to hit me. This is the 2nd time it’s happened in the last month. I had to put car in park, keep attempting to get vehicle to start again (finally was successful) and then proceeded to drive home.

The contact owns a 2017 Honda Pilot. The contact stated that the Auto START/STOP feature failed to restart after the vehicle was stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The contact stated that the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The approximate failure mileage was 128,000. The VIN was not available.

Auto stop/start feature. we have to insure to turn it off when we drive to avoid it not working properly...stops completely and we have restart the car manually and it sometimes seems it doesn't want to restart. if it does work, power to other systems, radio, all blink off then on. we don't trust this feature and thought it was battery issue but shop tested battery and no issues with it. we have been lucky when this has happened, with only one car behind us when it failed to restart in the city at night. my wife was scared. i had to talk her out of the situation on my phone, the other car was patient. this could cause an accident. this has been happening since 2018 and we only avoid by shutting the feature off. honda needs to reimburse us for this worthless and dangerous feature. they also should allow us to turn it off since it is a safety issue

Vehicle stutters and shakes violently when accelerating. And there's noise from the transmission.

Automatic braking engaged with no apparent obstacle/reason

--AUTO ENGINE IDLE STOP SYSTEM. Yes, available for inspection upon request. --SAFETY CONCERN- Engine stalls in the middle of traffic... causing other traffic behind car to become angry and try and pass the STALLED car. As they attempt to pass, they endanger other traffic. Usually happens during heavy traffic, breakdown then needs driver to restart car completely in mid traffic and missing or heavy delay of green light which could itself potentially cause an accident. --The STALL happens constantly 1 once a month, but not able to reproduce every time car is stopped... therefore can not be repeated upon inspection. Happens at the worst time, during traffic stops. --Complaint was made during oil change, but dealer found no problem. No warning lights prior to stall. Problem has happened and reoccured for almost two years.

The auto start/stop system on the Honda Pilot is failing at intersections causing the car to stall out and be stuck in traffic. Dealer and Honda does not have remedy for this issue. This is a known problem that is well documented by other owners. This is now happening about three times per week and I am worried that it will cause a major traffic accident and or death if I get stuck in the middle of an intersection.

The contact owns a 2017 Honda Pilot. The contact stated while the vehicle was stationary at a traffic light, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired. The contact stated that the battery had been replaced three times within four years. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.

It took my Pilot into the Honda dealership because the car repeatedly stalled at when the auto engine idle is engaged and I let off the brake, putting mine and my families in serious danger. Honda originally said they couldn't duplicate the issue or figure out why it was happening and sent me on my way. When it happened again, I took it back to Honda and was told it was the battery. I was hopeful that this was going to solve the problem, but it has not. It continues to stall intermittently if I forget to manually turn off the feature after starting the car. After searching the internet, I found that this is a common problem and that Honda is not doing anything to permanently solve the issue. Please investigate this before someone is killed!

When breaking at a stop. Entire car shuts off instead of just the engine. Turns off and have to restart car while in traffic. Has occurred 4-5 times so far.

I moved into the left lane to merge onto another road. I had to come to a stop because a car had was stopped ahead of me. After that car moved, I lifted my foot from the brake and pushed the gas to make my left hand turn. The car didn’t move. A light flashed on the car that said something like “to start engine push brake and push start” I looked down at the gear shifter and noticed it was on N. I tried to hit “drive.” The car flashed the sign again. I put the car in park. I tried to put the car back in drive. The car would not change gears. I put on my hazard lights, turned off the car, and restarted it. The car transitioned from park to drive. There have been many instances where I’m merging onto a roadway or slowing down to turn left where the car hesitates. I will be braking. I lift my foot from the brake to press the gas pedal and nothing happens. The car moves because it’s going downhill, but the gas pedal is not causing the car to move. When the car does finally move, it moves with a huge lurch. There have been times that I'm unable to move my car with the gas pedal while crossing traffic. It's terrifying and Honda says that they are unaware of the problem and unable to replicate it.

Issue: engine sometimes does not start after engine idle stop activates On several occasions while stopped at traffic lights the engine failed to start requiring the driver to turn the vehicle off then back on. This occurs after the engine idle stop actives. When the engine stops electrical components, such as the radio, momentarily lose power. The dealership was not able to reproduce the issue. Members of my household have encountered this issue several times a week over a 2 month period. This is a safety issue as the car does not reliably start in traffic.

The auto start and stop engine feature leaves the car stalled and unable to restart until multiple attempts. We have been stuck in the middle of a highway multiple times with hazards on trying to restart

When exiting the interstate and stopped at stop sign, vehicle shut off due to auto stop/start feature. When I released the break to go, the vehicle did not start and completely shut down. The vehicle had to be placed in park, break pressed and ignition button pressed again. It took a little bit but it did start again. After this incident, this has also happened about 10 more times stop lights around town. It has always started again but it takes a minute to restart and multiple steps are needed for it to be restarted. Traffic has been backed up while I attempt to restart the vehicle.

The engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens consistently (though not all the time) is that when I take my foot off the brake, the engine shuts off, shifts itself into Park, and I have trouble getting the engine to start up again. When I disengage the system, which I do practically every time I drive the car now, everything works fine. The dealer din't find anything when they ran a diagnostic, so I'm at a loss.

I own a 2017 Honda Pilot Touring addition and recently learned there is an investigation on the auto start/stop feature. We have experienced the vehicle stalling too many times to count. However, it does seem to be getting more frequent as the vehicle gets older. When the vehicle comes to a stop the feature will engage and two things may happen: 1. The vehicle will immediately die causing us to put the car in park and restart or 2. The vehicle will stall/die when in the movement of taking my foot off the brake and pressing the gas pedal. On some occasions we have had to try multiple times to restart the vehicle. The most memorable stalls happened during busy traffic and of course caused a panic as the time to restart feels like minutes when it’s really only seconds. When this happens it has caused us fear of being rear-ended as there has been many times we braced for this as we saw an oncoming car from behind. Our local Honda dealer (Basney Honda) has attempted everything to fix but you can feel they are growing impatient with us as we demand the vehicle to be repaired.

The Idle/Stop function stopped operating at a stop light. The car completely shut off. My wife pressed the brake and ignition but the car did not immediately restart. After a few long minutes, the function worked. This is the second incident with the Honda Pilot. In May 2022, the vehicle stopped at an intersection and cut off. I took it to the Honda Service and had diagnostics ran. I was charged for the test but the Service Department did not find anything wrong. They recommended a new battery which I purchased. This was in May 2022. There is definitely an issue. No use taking it back to the dealer, they don't know the source of the problem.

Driving on the highway, came to a stop due to high volume of traffic, car stopped completely and auto/start turned off the engine itself like it should when brake is stepped on all the way, traffic started to move, let go of the brake to have engine turn back on like it normally would, however this time the engine did not start back on itself, tried to step on the brake and would not allow to press on it. Hit the engine start button light would come on however brake still would not allow to be stepped on, its like it is stuck. Tried this for about 5min and suddenly I was able to press on the brake and start the engine by hitting the start engine button. The component that failed is the engine, auto/start feature, power train, and electrical system. This was a big safety issue and yes it would not only put myself at risk but others safety at risk too. No the problem have not been reproduced or confirmed by a dealer No the vehicle or component has not been inspected by anyone No there was no warning when it first appear, it just happen.

Engine doesn't starts automatically when using auto stop feature. It has happen multiple times and decided to turn off the feature completely. What happens is when using auto stop feature and if the pilot is at signal light it stops the engine. but when you lift up the break instead of vehicle to starts back up it doesn't and in fact we have to press start engine to turn on the pilot. taked to dealer about it but they say nothing is wrong with the car and never heard about it. in fact the battery seems fine to as per the dealer.

Auto engine idle stop not working correctly. Have seen others online with same issue.

While driving I first noticed the radio would shut off- almost like an electric surge (Spring 2021). I brought in to local dealer to assess. Dealer couldn't replicate so was dismissed. Car slipped into "sport" mode randomly (July 2021). Brought in to dealer and couldn't be replicated.Then the car would take longer to start at a stop light. Eventually, at times, the car would NOT START when the brake was released and gas paddle depressed (August 2021). There is no warning or indiction that this will happen. It is periodic, random and unpredictable. The stall out has happened on long and short rides. This has occurred at stop lights, stop and go traffic on a busy highway and entering traffic circles. I could have easily been rear-ended at any of these stalls. I am afraid when driving this car. The dashboard lights up with alerts and the car must be put in park and the start button used to get the car turned on. This takes time to restart the car- further increasing chance of an accident. I have brought the car to the dealer on at least 5 service visits and the problem persists. The dealer reports they were able to reproduce the stall at most recent service visit (6/16/2022). Fuel injector replacements (8/2021), PCM software reboot (10/2021), battery replacement (3rd battery in life of car), and now awaiting valve adjustment (part on national back order). Battery #1 replaced 3/2020, battery #2 replaced 1/2022. The problem persists despite these "fixes". I have requested that the

At least once a week the vehicle shuts off and don’t restart at stop light/ sign.

Keyless start system problem error message even after replacing key fob battery

This car has an automatic start/stop feature/function that shuts the engine off when the brake is fully pressed. The purpose is to save fuel when stopped at a red light or in heavy traffic. As soon as you release the brake, the engine is supposed to restart automatically. Unfortunately whats been happening is either the engine does not restart or it begins to restart and then stalls. In either case, the car needs to then be put into park, fully turned off, and then restarted. In most cases, it more an annoyance for everyone involved. However, what has happened a number of times is that we’ve moved into an intersection to make a left, stopped for oncoming traffic to pass, and then started our turn. The car has stalled then. Luckily there has been no accidents, but that is by luck. As the lights change, we have to quickly restart and get out if the intersection. I’ve searched online for a solution. Many people have post about the same issue in various forums. Many have also taken their car to Honda dealership for service, but there has been no consistent response as to the cause or a solution. In more recent models, Honda has changed how this feature works, but they have not provided any solution for models preceding the change. Thank for any resolution you can bring to us the many others impacted by this point problem. FYI this is not an issue on a single date; it is inconsistent but recurring.

When the car comes to a stop at a light or intersection, the auto-idle function of the engine engages (indicated on dashboard). When you lift your foot off the break, the radio shorts out, the dashboard flashes, and the engine struggles to restart. This happens regularly. I've even had my vehicle stall in the middle of the road after auto-idle has been engaged (see video). I've taken my vehicle to the Honda dealer several times to be serviced, but each time I'm told they are unable to re-produce the problem. Last time I was at the dealer, I shared this video with them, but they communicated the same message. They can't reproduce my issue and my vehicle is safe to continue driving. I feel strongly that this is a safety issue. If I'm stalled at a busy intersection and drivers behind me are not paying attention, it is likely I'll be hit from behind. The orange engine information light in the video was for a needed oil change that I've since had completed. Video: https://photos.app.goo.gl/dnfH1v3bq31HXQWr6

I come to a full stop at a red light at a busy intersection. The auto engine idle shut off engages. When traffic begins to move I lift my foot off the brake. Usually this restarts the car. However, the engine turns off as if it is in Accessory mode. I try to put the car in Park and Turn Off and Turn On, but it requires me waiting a minute or two before I can restart the car. This problem has happened many times and I have reported it to the Curry Honda service in Yorktown Heights, NY (10598) many times. The are aware of the problem and says that there is no fix.

Vehicle failed to restart after stopping at a stop light while auto stop feature was on (defaults on). Had to completely turn off vehicle and restart it for it engine to fire back up.

The auto start\stop feature doesn't work and is extremely unsafe and dangerous. I will be sitting at a stop light and when the light turns green I take my foot off the break and the car will completely turn off and error messages will appear. Multiple times it has completely turned off the car and the car couldn't be restarted right away, leaving us stranded in the middle of the street trying to restart the car while cars are going by me. It takes at least a minute for the car to restart once it turns itself off. This has happened at least 10 times. We always turn the feature off when we drive now but sometimes we just forget because it's extremely inconvenient and difficult to remember that we have to turn off the feature every single time we start the car. When we took it to the dealership mechanic they told us we needed a new battery and that would fix the problem. Our battery was still at 50% and yet we still changed it but the problem has never gone away.