WHEN I STARTED THE CAR THIS MORNING, I HEARD A HIGH-PITCHED GRINDING NOISE - SOMETHING I'VE NEVER HEARD BEFORE. DRIVING AT 30MPH, THE CAR SUDDENLY ACCELERATED AS I APPLIED THE BRAKES ROUNDING A CORNER. I COULD HEAR THE ENGINE REVVING UP SO I QUICKLY SHIFTED IT INTO NEUTRAL UNTIL IT WENT BACK TO NORMAL. THEN SHIFTED IT INTO DRIVE AND CONTINUED ON. *TR
2011 Honda Pilot complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TRAVELING AT APPROXIMATELY 70 MPH WITH THE VSA (VEHICLE STABILITY ASSIST) OFF, THE AUTOMATIC TRANSMISSION SUDDENLY SHIFTED INTO NEUTRAL. I LOST POWER AND FORWARD MOMENTUM. I WAS STARTLED AND WHEN I LOOKED AT THE GEAR SELECTOR, THE INDICATOR SHOWED THE SELECTOR IN THE NEUTRAL POSITION. I MOVED THE SELECTOR TO THE DRIVE POSITION AND IMMEDIATELY HAD FORWARD MOMENTUM ONCE AGAIN. I'M TERRIFIED TO IMAGINE WHAT COULD HAVE HAPPENED HAD I BEEN PASSING ANOTHER VEHICLE WITH ONCOMING TRAFFIC. THE SERVICE TECHNICIAN SAID, " THAT COULDN'T HAPPEN. IT IS IMPOSSIBLE FOR THE TRANSMISSION TO MOVE FROM DRIVE TO NEUTRAL WITHOUT SOMEONE MOVING THE TRANSMISSION SELECTOR." I ASSURE YOU IT IS POSSIBLE, BECAUSE IT HAPPENED TO ME! *TR
BRAND NEW VEHICLE WHEN IT REACHES APROX THAT SPEED OR BRAKE THE STEERING WHEEL VIBRATES AND SHAKE VIOLENT AT BRAKING, ALSO PULLS TO THE LEFT. BRING BACK TO THE DEALERSHIP BUT NOT PROBLEM SOLVE, THEY GOT A SERVICE BULLETIN 06-068 BUT IT DOESN'T CORRECT THE PROBLEM, I GOT UP TO 23,000 MILES AND THE TIRES BECAME CLOSE TO THE CARCASE (ALL FOUR), THE VIBRATION AND PULLING STILL. *TR
THE CAR AT 50 MPH WOULD LOOSE CONTROL WHEN YOU GO OVER A BUMP ON THE ROAD AND IF THE SURFACE OF THE HIGHWAY IS IRREGULAR IT SLIDE SIDEWAY AND BOUNCES UP AND DOWN WE TOOK IT IN A FEW TIMES TO THE HONDA SERVICE AND WAS TOLD THAT EVERYTHING WAS OK ONE TIME THEY TOLD ME IT WAS THE PRESSURE OF THE TIRES AND ANOTHER TIME I NEEDED NEW BRAKES SO HERE I AM WITH A CAR THAT IS VERY SCARY TO DRIVE I AM GOING TO TRY AGAIN TOMORROW TO BRING IT IN TO THE HONDA SERVICE AND HOPEFULLY THEY WILL FIX IT. *TR
DRIVER WAS PULLING INTO A PARKING SPACE WHEN THE 2011 HONDA PILOT SUDDENLY ACCELERATED OUT OF CONTROL. AT THE TIME OF THE SUDDEN ACCELERATION, THE DRIVER DID NOT HAVE A FOOT ON EITHER THE GAS PEDAL OR BRAKE. RATHER, THE DRIVER HAD JUST TAKEN THE FOOT OFF THE GAS PEDAL IN THE PROCESS OF SLOWING TO A STOP AND TURNING INTO THE PARKING SPACE, AND WAS ABOUT TO PLACE A FOOT ON THE BRAKE. AFTER STRAIGHTENING INTO THE PARKING SPACE, THE CAR ACCELERATED VIOLENTLY ON ITS OWN VOLITION. AT THAT TIME, THE DRIVER QUICKLY PRESSED A FOOT ON THE BRAKE. THE BRAKE DID NOT WORK. THE CAR CONTINUED TO ACCELERATE THROUGH THE BRAKE, AND LUNGED OVER A CONCRETE BARRIER AT THE END OF THE PARKING SPACE AND BEGAN TO TRAVEL DOWN A HILL ON THE OTHER SIDE. THE CAR ONLY STOPPED WHEN IT HIT A TREE NEAR THE TOP OF THE HILL. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER INFORMED THE DRIVER THAT IT WAS UNABLE TO RECREATE THE INCIDENT OR DETERMINE THE CAUSE. THE DRIVER CONTACTED AND COMPLAINED TO THE MANUFACTURER, HONDA OF AMERICA, WHICH SENT A REGIONAL REPRESENTATIVE TO THE DEALER TO LOOK AT THE VEHICLE IN FURTHER DETAIL. CURRENTLY, HONDA OF AMERICA IS IN THE PROCESS OF FINALIZING ITS REVIEW OF THE INCIDENT. THE DRIVER'S INSURANCE COMPANY WAS NOTIFIED. THE MILEAGE OF THE VEHICLE AT THE TIME OF THE INCIDENT IS UNKNOWN (AS THE CAR IS CURRENTLY WITH THE DEALER), BUT THE DRIVER ESTIMATES IT TO BE AROUND 18,000 MILES. THE SPEED AT THE TIME OF THE INCIDENT IS DIFFICULT TO DETERMINE AS THE CAR WAS NEARING A STOP AND
NOTICED A VIBRATION IN THE GAS PEDAL WHILE DRIVING AT ANY SPEED. FEEL EVERY LIKE BUMP IN THE ROADS. ALSO WHEN SLOWING TO A STOP AND TURNING OR BACKING OUT OF A PARKING SPOT, I FEEL/HEAR A HARD VIBRATION ON BRAKE. TOOK TO DEALER, THEY STATED WARPED ROTORS...TO NEW TO HAPPEN. GOT FULL BRAKE JOB AT $340. DROVE OFF, ISSUE STILL PRESENT. AT THIS VISIT TIRES WERE ROTATED AND BALANCE TOO. NEXT DAY ALSO NOTICED ALL 4 RIMS WERE DAMAGED FROM THE TOOL THAT REMOVED MY TIRES. TOLD SUPERVISOR EVERYTHING I LEARNED ABOUT OTHER PILOT OWNERS AND THIS POSSIBLE DEFEAT OF ROTORS. THEY STILL HAVE MY TRUCK (4 DAYS SO FAR) TRYING TO IDENTIFY ISSUE. THEY DO AGREE THERE IS AN ISSUE. THEY ARE GOING TO DO ROAD FORCE BALANCING NEXT. I WILL FIGHT FOR A REFUND OF THIS BRAKE JOB AND WILL CONTINUE TO PURSUE UNTIL I AM SATISFIED. *TR
UNEVEN WORN OUT REAR RIGHT TIRE CAUSED BY SUSPENSION ROD BENDING DUE TO AN ACCIDENT RELATED AS CLAIMED BY HONDA AUTOMOBILE. THE VIDEO OF THE BEND I HAVE DO SHOWED OTHERWISE, SUSPENSION ROD DO NOT APPEAR AS ANY IMPACT RELATED, IT APPEARED AS MANUFACTURER'S DEFECT WHICH HONDA IS AVOIDING TO TAKE THE RESPONSIBILITY. I TOLD THEM THAT I HAVE NOT HAD ANY ACCIDENT WITH THE CAR. AND WHICH TYPE OF IMPACT WILL CAUSE SUCH A SUSPENSION ROD TO BEND WITHOUT AFFECTING OTHER SURROUNDING FRAGILE COMPONENTS. ALSO WHY IS THE IMPACT VERY ISOLATIVE, NEAT AND APPEARED CORRODED. *TR
CAR HAS HAD ISSUES WITH SHAKING STEERING WHEEL WHEN BRAKING FROM 60+ MILES PER HOUR. I THINK IT MAY BE WARPED BRAKE ROTORS. HOWEVER, THIS PROBLEM SHOULD NOT OCCUR ON A CAR SO NEW NOR WITH SUCH LOW MILEAGE. I HAVE A SAFETY CONCERN REGARDING THIS ISSUE. IN REVIEW OF COMPLAINTS THERE WERE AT LEAST A COUPLE MORE COMPLAINTS THAT SAID THE POWER STEERING PUMP AND RACK REPLACEMENT FIXED THE ISSUE. SEEMS LIKE THERE IS A DESIGN FLAW AND HONDA SHOULD DO A RECALL... NOTE: I HAVE NOT TAKEN THIS CAR TO THE DEALER YET FOR RESOLUTION... *TR
THE VEHICLE STEERING VIBRATES VILONENTLY WHEN BRAKING DURING 50+ MPH. DEALER FOUND THE REAR ROTORS TO BE WARPED AND REPLACE THEM ALONG WITH BRAKE PADS, THE PROBLEM REMAINS AND GETS PROGRESSIVELY WORSE. ADDITIONALLY, THE BRAKING RESPONSE IS EXTREMELY SLUGGISH AND REQUIRES EXTREME DISTANCE AND PRESSURE TO STOP THE VEHICLE. THIS COUPLED WITH THE VIBRATION OR THE PREMATURE WARPED ROTORS AND WARN BRAKES ARE A COMBINATION FOR TRAGEDY. SEVERAL PILOT OWNERS ARE EXPERIENCING THIS VERY SAME ISSUE AND HONDA SHOULD BE ABLE TO CORRECT BY REPLACING THE PARTS WITH ADEQUATE ROTORS THAT CAN SUPPORT AND SAFELY STOP THE SYSTEM WHEN BRAKING WITHOUT FEELING LIKE THE SUV IS GOING TO BECOME DISCOMBOBULATED ON THE ROAD. I WOULDN'T BE SURPRISE IF THIS PROBLEM WAS ONE OF THE FACTORS THAT CAUSE THE TRAGIC ACCIDENT IN THE BRONX EARLIER THIS YEAR. THE VIBRATION AND LACK OF STOPING POWER IS A CATALYST FOR DISASTER. I AM SO CONCERN ABOUT THE SITUATION THAT I DRIVE THE CAR WITH EXTREME CAUTION IN THE HIGHWAY BECAUSE I'M AFRAID OF GETTING TO AN ACCIDENT, I CAN'T WAIT TO GET OUT OF MY LEASE BECAUSE I DON'T TRUST THE VEHICLE. IT'S A REAL MISFORTUNE BECAUSE OVERALL ITS A GREAT VEHICLE WITH THE EXCEPTION OF THE SEVERE PROBLEM. *TR
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
TL* THE CONTACT OWNS A 2011 HONDA PILOT EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: 245/65 /R17. THE CONTACT WAS TRAVELING 60-65 MPH WHEN THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT CONFIRMED THAT THE PASSENGER SIDE REAR TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC DISCOVERED THAT THERE WAS AN INTERNAL PUNCTURE TO THE TIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 18,000.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE OVER 50 MPH, THE VEHICLE RELEASED A BURNING ODOR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER STATED THAT THE BURNING ODOR WAS DUE TO ENGAGING THE ON AND OFF SWITCH FOR THE AIR CONDITIONING COMPRESSOR. THE CONTACT ALSO STATED THAT THE VEHICLE REAR AIR CONDITIONING UNIT WOULD ACTIVATE INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 07/19/12 *BF
A FEW WEEKS AGO, I BEING TO NOTICE THE STEERING WHEEL VIBRATES AND WOBBLES UPON APPLYING THE BRAKE AT 60+ MPH ON OUR NEW HONDA PILOT WE PURCHASED A LITTLE OVER A YEAR. CONCERN FOR MY SAFETY AND MY FAMILY, I TOOK THE VEHICLE BACK TO THE DEALER AND THEY MENTIONED THE FORWARD ROTORS NEEDED TO BE MACHINED AND WAS NOT COVERED BY FACTOR WARRANTY AND WOULD CAUSE $220 TO DO THE JOB. I SPOKE WITH THE SERVICE MANAGER AND DEALER MANAGER AND THEY BOTH WOULD NOT OFFER TO HONOR THERE 3 YEARS OR 36,000 BUMPER TO BUMPER WARRANTY TO FIX THE ISSUE. I DECIDED TO GOOGLE FOR HONDA PILOT 2011 OWNERS WITH SIMILAR ISSUES AND SURE ENOUGH I WAS NOT ALONE ON THIS ISSUE, JUST REVIEWING ONLY TWO FORUMS I SAW OVER 50 REPLIES ON SIMILAR ISSUES AS TO MINE FOR NEW HONDA PILOTS. I STRONGLY BELIEVE THERE IS A POSSIBLE DEFECT IN THE MATERIAL USED FOR THE BRAKE PADS OR ROTORS ON THESE PILOTS TO BE EXPERIENCING ROTOR ISSUES WITH LESS THAN 20,000 MILES TO BE . PLEASE, I WOULD LIKE FOR FURTHER INVESTIGATING AND INQUIRIES INTO THIS MATTER BE TAKEN FOR THE SAKE OF ALL OUR SAFETY. THANK YOU IN ADVANCE. *TR
WHILE DRIVING AT AROUND 20 MPH ON LOCAL ROAD, MALFUNCTION INDICATOR CAME UP AND ENGINE STOPPED WORKING. TOWED TO HONDA DEALER AND AFTER THROUGH CHECKUP, THROTTLE BODY & THROTTLE GASKET WERE REPLACED. *TR
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE AUTOMATIC DOORS WERE LOCKED WHILE DRIVING APPROXIMATELY 35 MPH. THE VEHCILE CAME TO A STOP AND THE FRONT DRIVER'S SIDE DOOR UNLOCKED UNINTENDEDLY. IN ADDITION, THE FRONT PASSENGER'S SIDE INTERIOR DOOR FAILED TO UNLOCK UNLESS DONE MANUALLY. THE FAILURE OCCURRED SPONTANEOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. ALSO, THE CONTACT STATED THAT WHENEVER DRIVING OVER A SPEED BUMP, A LOUD NOISE WOULD EMIT FROM UNDERNEATH THE VEHICLE, WHICH SOUNDED AS THOUGH THE CHASSIS DETACHED FROM THE FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE A DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
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
HONDA PILOT HEADREST IS CANTED TOO FAR FORWARD. A PERSON WEARING THEIR HAIR IN A BUN, PONYTAIL OR CLIP CANNOT FIT SAFELY IN THE SEAT WITH THE HEAD REST IN PLACE. THIS IS A DANGEROUS DEFECT BECAUSE THE MOST TEMPTING SOLUTION IS TO RAISE THE HEADREST TO AN UNSAFE HEIGHT OR TO REMOVE IT COMPLETELY. *TR
I MAKE REFERENCE TO 2011 HONDA PILOT RECALL FROM NHTSA: 10V640000 OF 12/16/2010. SINCE I BOUGHT A SIMILAR VEHICLE ON 12/11/2010, I WOULD LIKE TO FIND OUT IF MY CAR IS INCLUDED IN THIS RECALL. I WROTE TO THE MANUFACTURER ADDRESS IN CALIFORNIA SEVERAL WEEKS AGO REQUESTING INFORMATION ABOUT THIS MATTER AND AS OF THIS DATE, I HAVE NOT RECEIVED AN ANSWER. *TR THE CONSUMER STATED HE WAS TOLD IT WOULD TAKE THREE WEEKS FOR THE VEHICLE TO BE REPAIRED MORE THAN 60 DAYS HAS PASSED, REGARDING THE AIR BAG ISSUE. UPDATED 10/27/16.*JB
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A DRIVE THRU WINDOW, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE POLICE ARRIVED ON THE SCENE AND AS THE CONTACT ATTEMPTED TO MOVE THE VEHICLE A SECOND TIME, THE VEHICLE ACCELERATED YET AGAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIANS INSPECTED THE VEHICLE AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. ...UPDATE 01/20/12 *BF UPDATED 01/27/12
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 87 MPH, THE VEHICLE SUDDENLY STALLED AFTER EXHIBITING A LOUD POPPING NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE ELECTRICAL SYSTEM BUT THEY COULD NOT CONFIRM THAT IT WAS THE ACTUAL CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 9,800.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTICS BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 01/25//12 *BF THE CONSUMER STATED THE VEHICLE WAS RUNNING ROUGH IN ECO MODE AND UNDER ACCELERATION THERE WAS A DELAY F ABOUT ONE SECOND WHEN DRIVEN 45- 55 MPH. UPDATED 01/30/12
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR VIEW MIRROR BUILT IN CAMERA WAS DEFECTIVE. THE CAMERA WAS MISLEADING AND INDICATED THAT THE OBJECTS APPEARED FARTHER AWAY, BUT THEY WERE ACTUALLY VERY CLOSE. THE CONTACT WAS ABLE TO AVOID CRASHING INTO A VEHICLE. THE DEALER ADVISED THAT THE CAMERA COULD BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,409.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR WINDOW ON THE HATCH EXPLODED AS SHE ENTERED THE VEHICLE. THE EXPLODING GLASS CAUSED THE CONTACT TO SUSTAIN CUTS AND LACERATIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED, BUT THE DEALER STATED THERE WAS NOTHING ELSE THAT COULD BE DONE TO MAKE SURE THE WINDOW DID NOT EXPLODE AGAIN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THIS WAS A SITUATION FOR THE DEALER TO HANDLE. THE CONTACT WAS CONCERNED ABOUT THE MANUFACTURES DEFECT AND SAFETY ISSUE. THE CURRENT MILEAGE WAS 6,500.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE CRUISE CONTROL WAS SET AT 60 MPH. WHEN THE CONTACT DEPRESSED THE BRAKE TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH. THE CANCEL BUTTON WAS ALSO DEPRESSED, BUT VEHICLE CONTINUED TO ACCELERATE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD RETURN THE CONTACT'S CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,175.
THE MAXIMUM SPEED SETTING ON THE WINDSHIELD WIPERS IS COMPLETELY INSUFFICIENT WHEN DRIVING ON THE HIGHWAY / INTERSTATE DURING PERIODS OF RAIN AND AT SPEEDS IN EXCESS OF 45 MPH. IT IS IMPOSSIBLE TO MAINTAIN A REASONABLY UNOBSTRUCTED VIEW OF THE ROADWAY. WHILE TRAVELING AT HIGHER SPEEDS, THE HIGH-SPEED SETTING OF THE WIPERS CAN KEEP UP WITH A MERE DRIZZLE ONLY. A STEADY RAIN CREATES NEARLY ZERO VISIBILITY, WHILE A THUNDERSTORM OR TORRENTIAL RAIN RENDERS THE VEHICLE INOPERABLE. THE HIGH-SPEED WIPER SETTING ON THE 2011 HONDA PILOT IS COMPARABLE TO THE LOW SPEED WIPER SETTING ON THE MAJORITY OF OTHER VEHICLES CURRENTLY ON THE MARKET. THE SERVICE DEPARTMENT AT J.L. FREED HONDA IN MONTGOMERYVILLE, PENNSYLVANIA INDICATES THAT THE WIPERS OPERATE AS DESIGNED. *TR
HONDA PILOT EX-L. DRIVER SIDE AND FRONT PASSENGER SEATS ARE EXTREMELY UNCOMFORTABLE AFTER MORE THAN A 5 MINUTE RIDE. SUSPECT THIS IS DUE TO FAULTY LUMBAR-SUPPORT DESIGN, PLACEMENT AND EXTREME FIRMNESS. UNSAFE AND UNHEALTHY. PAIN IS SO INTENSE THAT IT REMAINS AFTER DRIVER AND PASSENGER ARE NO LONGER IN THE CAR/SEAT. COULD POSE LONG-TERM HEALTH PROBLEM. *TR
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE PARKING THE VEHICLE THERE WAS SUDDEN ACCELERATION. THE VEHICLE LUNGED OVER A CONCRETE BARRIER AND CRASHED INTO A WALL. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHO WILL INSPECT THE VEHICLE AND FOLLOW UP WITH THE CONTACT. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE VIEW OF THE FRONT DRIVER, PASSENGER SIDE AND THE REAR VIEW WINDOWS WERE DISTORTED WHEN SUNLIGHT SHINED ON THE WINDOW DUE TO THE TINT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE WINDOWS WERE THE SAME ON ALL VEHICLES OF FOR THAT YEAR, MAKE, MODEL AND THERE WAS NO DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH THE HOOD BECAME AJAR AFTER HITTING A SMALL DIP IN THE ROAD AT THE END OF A BRIDGE. THE HOOK PREVENTED THE HOOD FROM OPENING THE ENTIRE WAY AND I WAS ABLE TO PULL OVER SAFELY AND CLOSE THE HOOD. TRIED PULLING IT OPEN AFTERWARDS AND WAS NOT ABLE TO.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WHEN AN EXPLOSION WAS HEARD. THE CONTACT DISCOVERED THAT THE REAR TAILGATE WINDOW HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY NEVER HEARD OF THE TYPE OF FAILURE BEFORE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 4,500.
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PE
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PE
TL*THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SHE WAS UNABLE TO RESTART IT. THE DEALER MADE FIVE ATTEMPTS TO DUPLICATE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILES WERE 9,615. THE APPROXIMATE FAILURE MILEAGE WAS 2,600. UPDATED 07/26/11*LJ UPDATED 3/16/12 *CN
I BOUGHT 2011 HONDA PILOT EX-L RES AT THE END OF APRIL, 2011. I NOTICED THERE WAS A PINK COLOR OIL LEAK (3" SIZE) ON MY GARAGE FLOOR ON THE FIRST DAY AFTER ABOUT 60 MILE DRIVE. AFTER THEN, IT KEPT LEAKING EVERY TIME AFTER RUNNING THE CAR. I HAVE HONDA DEALER CHECKED IT YESTERDAY. I WAS TOLD THAT WAS THE TRANSMISSION FLUID LEAK. I WAS SHOCKED WHEN I HEARD THIS. IT IS A BRAND NEW CAR AND TRANSMISSION OIL LEAKED AT THE FIRST DAY WHEN I DROVE FROM DEALER BACK TO HOME (~60 MILES). THE DEALER COULD NOT LOCATE WHERE EXACTLY THE LEAK COMES FROM AND WAITING FOR THE RESPONSE AND DECISION FROM HONDA CORP TO EITHER FIX IT REPLACE THE TRANSMISSION. I SEARCHED AND KNEW THAT THERE ARE LOTS THE SAME ISSUES ON PILOT. THE MORE YOU DRIVE, THE WORSE THE PROBLEM IS EVEN AFTER REPAIRING IT. I WISH I KNEW THIS ISSUE BEFORE I BOUGHT THIS JUNK. *TR
I PURCHASED A NEW HONDA PILOT LX ON 26MARCH AND WHILE DRIVING ON THE HIGHWAY 01APRIL11, THE HOOD CAME AJAR/POPPED INADVERTENTLY, BUT THE HOOK CAUGHT IT SO IT DID NOT HIT THE WINDSHIELD. I PULLED OVER AND CLOSED THE HOOD AND IT DID NOT OCCUR AGAIN THAT DAY. IT HAS ONLY OCCURRED ONCE IN THE WEEK I HAVE OWNED THE VEHICLE. THERE WAS NO DAMAGE TO THE VEHICLE. NO PARTS WERE REPAIRED OR REPLACED AT THIS TIME. I CHECKED THE HOOD AND PARTS AND EVERYTHING SEEMED TO BE WORKING PROPERLY. I CLOSED THE HOOD AND TRIED PULLING ON IT TO SEE IF IT WOULD COME AJAR AND DID NOT. *TR
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WOULD VEER TO ONE SIDE WITHOUT EXPLANATION. IN ADDITION, WHEN DEPRESSING THE ACCELERATOR AND STEERING TO THE LEFT HE WOULD MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN ALIGNMENT BUT IT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 4,000. UPDATED 5/2/11 *CN UPDATED 06/06/11
DRIVERS SEAT HEIGHT ADJUSTMENT LOWERS ON IT'S OWN WHILE DRIVING. THIS HAPPENS EVERY TIME IT IS DRIVEN, CREATING A SAFETY ISSUE SINCE DRIVER SINKS TO LOWEST POSITION WHILE VEHICLE IS IN MOTION. OCCURRED WHILE DRIVING NEW CAR OFF THE DEALERS LOT. DEALER WAS UNSURE HOW TO FIX. *TR
TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE RADIATOR WAS DAMAGED WHEN A SMALL STONE BOUNCED OFF OF THE GROUND AND ENTERED THE GRILL. THE CONTACT FEELS THAT THE GRILL HAS OPENINGS THAT ARE TOO LARGE AND ALLOW ROAD DEBRIS TO COME THROUGH AND DAMAGE THE VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 750.
2011 HONDA PILOT, SPONTANEOUS STAR CRACK IN LOWER CENTER WINDSHIELD, SPONTANEOUS REAR HATCH AND PASSENGER DOOR OPENING WHILE DRIVING WITH MY YOUNG CHILD IN THE REAR PASSENGER SEAT (WITH "LOCKED" DOORS), TRANSMISSION RATTLE UPON SLOW ACCELERATION OR COAST AT SECOND AND THIRD GEARS....HONDA DEALER SAID CALL INSURANCE ABOUT WINDSHIELD, SOMETHING MUST HAVE "HIT" WINDSHIELD WITHOUT ME KNOWING IT, SAID "FOUND NO ABNORMAL NOISES" AND "CANNOT DUPLICATE" RATTLE NOISE BECAUSE DIFFERENT PEOPLE HAVE DIFFERENT DRIVING PATTERNS, SAID "CANNOT DUPLICATE" DOORS OPENING WHILE DRIVING, DEALER DID NOT "FIX" ANY OF THESE SAFETY ISSUES, JUST TOLD US TO PICK UP THE CAR...AFTER RESEARCH ON INTERNET, I BELIEVE THESE TO BE MANUFACTURER DEFECTS. I PURCHASED A BRAND NEW VEHICLE SO I DID NOT HAVE TO WORRY ABOUT SAFETY OR REPAIRS. THIS IS THE THIRD PILOT I HAVE HAD, AND THE SAFETY ISSUES ARE VERY CONCERNING. AFTER THE RECALL ON THE 2004 PILOT TRANSMISSION, WHY HAVE THE SAME ISSUES COME UP AGAIN IN 2010? MANY COMPLAINTS CAN EASILY BE FOUND REGARDING THE FAULTY TRANSMISSIONS AND WINDSHIELDS IN HONDA VEHICLES. HOW IS IT LEGAL FOR A CAR MANUFACTURER TO CONTINUE ROLLING OUT VEHICLES WITH KNOWN SAFETY ISSUES? AND THEY MARKET THESE VEHICLES TO FAMILIES WITH CHILDREN. HOW ABOUT A CLASS ACTION LAW SUIT AND SHUT DOWN THESE MANUFACTURING FACILITIES? I WILL NEVER TRUST HONDA AGAIN, AFTER 15 YEARS OF LOYALTY AND TRUST THAT SAFETY SHOULD BE A CORE ISSUE. *TR
WHEEL SENSOR WIRES ON 2011 HONDA PILOT ARE EXPOSED AND UNPROTECTED UNDER THE VEHICLE WHICH WHEN DAMAGED, DISABLE ANTI-LOCK BRAKING SYSTEM (ABS), VEHICLE STABILITY ASSIST (VSA), AND THE VARIABLE TORQUE MANAGEMENT (VTM-4) SYSTEMS. EXPOSED WIRES ARE PRONE TO BE CUT OR DAMAGED BY ROAD DEBRIS AND HAZARDS. DUE TO THE WIRE BEING EXPOSED, IT WAS DAMAGED AND CAUSED AN OUT-OF-POCKET EXPENSE OF APPROX. $266.00 TO REPAIR ON A BRAND NEW VEHICLE WITH ONLY 2,600 MILES ON IT. THIS COULD HAVE BEEN EASILY AVOIDED IF THE WIRE HAD BEEN PROTECTED BY A BRAIDED COVERING OR METAL TUBE. WIRES SHOULD NOT BE EXPOSED WITHIN THE UNDERCARRIAGE OF A VEHICLE, ESPECIALLY ONES THAT ARE RESPONSIBLE FOR SAFETY FEATURES. *TR
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR AIR CONDITIONING SYSTEM (A/C) WOULD NOT SHUT OFF FROM THE FRONT CONTROL PANEL. THE CONTACT HAD TO REACH BEHIND HER AND FEEL AROUND THE CONSOLE TO SHUT OFF THE AIR CONDITIONER. IN ADDITION, THE CONTACT STATED THAT SPORADICALLY WHEN STARTING THE VEHICLE, THE REAR A/C WOULD ENGAGE INDEPENDENTLY BUT WOULD NOT REGISTER ON THE FRONT CONTROL PANEL. THE MANUFACTURER AND DEALER WERE BOTH CONTACTED WHO COULD NOT PROVIDE A RESOLUTION TO THE FAILURE. THE CONTACT HAD CONCERNS WITH HAVING TO REMOVE HER EYES FROM THE ROADWAY TO DISENGAGE THE REAR A/C SYSTEM. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 10,600.
2011 HONDA PILOT EX-L, ENGINE IS HUMMING WHENEVER THE SPEED IS UP TO 50 MILES/HOUR. *TR
MY WIFE AND I WERE DRIVING HOME ON THE NIGHT OF JUNE 2ND, 2010 AND WERE TURNING ON THE STREET WE LIVE ON WHEN THE RIGHT FRONT WHEEL JUST LAID OVER. WE HAD IT TOWED TO THE DEALERSHIP AND THEY INFORMED US THAT THEY THOUGHT THAT EITHER THE BOLTS WERE NOT PROPERLY TORQUED AT THE FACTORY OR POSSIBLY THEY JUST BROKE.THESE WERE THE BOLTS THAT HOLD THE SPINDLE ON. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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