2011 Honda Pilot complaints

TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE FENDER AND DOOR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE CRASH SCENE. THE VEHICLE WAS TAKEN TO BE REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

THE SUNROOF SPONTANEOUSLY CRACKED WHILE DRIVING ON A CITY STREET. WHEN I TOOK THE CAR TO THE DEALERSHIP, ONE OF THE MECHANICS MENTIONED THAT THIS WAS A COMMON PROBLEM. NEVERTHELESS, I HAD TO PAY FOR THE ENTIRE REPLACEMENT. THE SUNROOF IS REGULARLY EXPOSED TO THE SUN BECAUSE THE 2011 PILOT DOES NOT HAVE A RETRACTABLE OUTER COVER LIKE MOST OTHER CARS HAVE.

WHEN VEHICLE CROSSING THROUGH A FEW INCHES DEPTH OF WATER PUDDLE, THE STEERING WHEEL WAS SUDDENLY LOCKED WITH ODD NOISE AND FLASHING BATTERY WARNING. THIS HAPPENED SEVERAL TIMES AND COULD CAUSE FATAL ACCIDENT. THE STEERING WHEEL RESUMED OPERATION AFTER TURNING OFF ENGINE AND RE-START.

WHILE DRIVING ON A CITY STREET OUR HONDA PILOT WAS IN A COLLISION WITH A 2003 HONDA CIVIC CAUSING $10,500 IN DAMAGES. THE AIR BAGS DID NOT DEPLOY. THE PILOT IS NOW IN REPAIR AND WE DO NOT KNOW HOW TO HAVE THE AIRBAGS CHECKED, REPLACED OR REPAIRED BUT DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR ANY COSTS INCURRED.

HONDA ISSUED TECHNICAL SERVICE BULLETIN (TSB #11-033) RELATED TO EXCESSIVE ENGINE OIL CONSUMPTION AND THE MAKE AND MODEL OF MY CAR AND VIN WAS IN THE RANGE OF THE VINS AFFECTED. I HAD TO REPLACE PISTON RINGS AND SPARK PLUGS TO FIX THE PROBLEM. WHEN I CONTACTED HONDA, I WAS TOLD THAT MY PARTICULAR VIN WAS NOT INCLUDED IN THOSE AFFECTED EVEN THOUGH I WAS EXPERIENCING THE SAME EXACT PROBLEM BECAUSE MY PARTS WERE NOT LISTED AS COMING FROM THE SAME MANUFACTURER. IF I'M STILL HAVING THE SAME ISSUE; MAYBE THERE IS MORE THAN ONE HONDA MANUFACTURER THAT IS AT THE ROOT OF THIS PROBLEM!

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING BLACK OIL FROM THE FRONT DRIVER SIDE BUSHING. IN ADDITION, THE STEERING WHEEL HESITATED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK AND VIBRATED. THERE WAS NO WARNING INDICATOR. THE CONTACT STATED THAT THE PREVIOUS OWNER TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,500.

2011 PILOT TOURING WITH 75K MILES ONE IT STARTED SHAKING WHEN BREAKING AT HIGHWAY SPEEDS A FEW MONTHS AGO. TOOK IN FOR SERVICE AND ASKED THEM TO CHECK ON THE CAUSE OF THE SHAKING, AND THEY REPLACED BUSHINGS AS PART OF THE EXTENDED WARRANTY, CLAIMING THAT WOULD FIX THE PROBLEM. IT DID NOT AFFECT THE SHAKING AT ALL. I THEN TOOK TO FIRESTONE FOR TIRES AND BREAKS, WHO IDENTIFIED A BUSTED LOWER LEFT TIE ROD AND GAVE ME AN ESTIMATE OF $1100 TO FIX. IT ONLY HAS 75K MILES ON IT, WHY THESE SUSPENSION/BREAKS/WHEEL ISSUES ALREADY?? MY VEHICLE SHAKES VIOLENTLY WHEN I BREAK AND I FEEL IT IS UNSAFE FOR ME AND MY CHILDREN. THIS SHOULD BE A RECALL, BUT THE LABOR IS EXTREMELY EXPENSIVE BECAUSE THE ENTIRE ASSEMBLY HAS TO BE DISASSEMBLED. I HAVE BEEN A LIFELONG HONDA IS VERY WRONG HERE.

ROTORS BEGAN TO PREMATURELY WARP AT ABOUT 20K MILES. DEALER RESURFACED THE ROTORS AS A COURTESY SERVICE. WARPING PROBLEM RE-APPEARED AT APPROXIMATELY 30K. WARPED ROTORS CAUSED SEVERE VIBRATIONS THROUGH STEERING COLUMN AT HIGHWAY SPEEDS MAKING FOR UNSAFE DRIVING CONDITIONS. HONDA TECH MENTIONED THAT HONDA USED ROTORS WITH A SOFTER MATERIAL IN AN EFFORT TO REDUCE SQUEALING PROBLEM ON PREVIOUS YEAR MODELS. HOWEVER, THIS RESULTED IN WARPING PROBLEMS ON NEWER MODELS AS CAR IS HEAVIER AND THESE ROTORS ARE NOT SUFFICIENT IN STOPPING THE VEHICLES WITHOUT CAUSING SIGNIFICANT WEAR. AT 55K MILES, I DECIDED TO REPLACE ROTORS WITH A THIRD PARTY SINCE HONDA REFUSED TO STAND BEHIND THEIR DEFECTIVE PRODUCT AND REPLACE MY ROTORS EVEN THOUGH I HAD REPORTED THE PROBLEM WELL BEFORE THE STANDARD FACTORY WARRANTY PERIOD OF 3 YEARS / 36K MILES. TECHNICIAN ALSO DISCOVERED CRACKED COMPLIANCE BUSHINGS ON FRONT END.

EXPERIENCING THE SAME ISSUE MANY 2011 PILOTS ARE REPORTING- EXCESSIVE VIBRATION ON THE STEERING COLUMN WHEN BREAKING OVER 60MPH. WE WERE RATHER FORTUNATE IN THAT OUR RELIABLE AUTO REPAIR SERVICE MAN TOLD US THAT A CAR WITH THIS LOW MILEAGE SHOULD NOT HAVE ROTORS ISSUES- THAT THIS IS DEFINITELY A MANUFACTURERS DEFECT AND TO CHECK WITH A HONDA DEALER. SO WE CALLED THE DEALER WE PURCHASED THE CAR FROM AND HE SAID THEY CALLED HONDA AND THERE ARE NO PROBLEMS. SO I FOUND THIS WEB SITE- I COPIED AND PASTED OVER 7 FULL PAGES OF COMPLAINTS REGARDING THIS ISSUE. SO HONDA IS BLIND SIDING US AND I WILL SHOUT RATHER LOUDLY BECAUSE THIS IS RIDICULOUS. DO THEY NEED TO HAVE HUNDREDS OF REPORTED FATALITIES LIKE THE AIRBAGS BEFORE THEY FIX IT.I WILL NOT DRIVE THIS CAR ON THE HIGHWAY UNTIL THEY FIX IT.

I JUST PURCHASED MY 2011 LESS THAN 30 DAYS AGO. I HAVE ONLY DRIVEN IT ABOUT 5 TIMES THE PROBLEM IS WITH A KNOCKING NOISE WHEN YOU DRIVE OVER BUMPS. WHEN I PURCHASED THE CAR IT WAS A RAINY NIGHT AND YOU COULD NOT HEAR ANYTHING LIKE THAT BECAUSE THE CAR AND THE ROAD WAS WET. NOT THAT IT IS DRY YOU HEAR IT AT EVERY SMALL BUMP IN THE ROAD. TOOK TO SERVICE TO FIND THAT THE COMPLIANCE BUSHINGS ARE CRACKED AND IT WILL ALSO NEED STRUTS. THIS IS CRAZY A CAR LESS THAN 5 YEARS OLD NEED THIS ALREADY. HONDA HAS TO KNOW ABOUT THIS PROBLEM WHY WONT THEY FIX THIS. THEY HAVE A SERVICE BULLETIN ABOUT IT. YOU ARE LOOKING AT ALMOST $1500 TO HAVE THESE 2 PROBLEMS FIXED. I HAVEN'T SEND IN MY 1ST CAR PAYMENT. THIS IS JUST CRAZY. I AM NOT HAPPY ABOUT THIS AT ALL. THIS IS SOMETHING YOU WOULD NEVER SEE OR KNOW UNTIL YOU TAKE THE CAR TO A SERVICE CENTER. THIS IS A KNOWN PROBLEM HONDA FIX THIS. YOU ARE LOSING YOUR LOYAL CUSTOMERS BEHIND THINGS LIKE THIS

BOUGHT A 2011 HONDA PILOT APPROXIMATELY A YEAR AGO. RIGHT OFF NOTICED IT HAD A WEIRD SMELL TO IT. COULD NOT TRACK IT DOWN. WELL ABOUT A MONTH AGO IT RAINED FOR ABOUT FIVE DAYS STRAIGHT. THAT IS WHEN WE NOTICED THE FLOORBOARDS WERE SOAKING WET. TRIED TO LOCATE THE LEAK AND FIRST FOUND THE WINDSHIELD WAS CRACKED SO WE HAD IT REPLACED. NO LUCK THERE. PULLED UP THE CARPET IN THE FRONT DRIVER SIDE AND IT WAS FULL OF WATER AND MILDEW/MOLD. THIS WAS AN ISSUE WHEN WE BOUGHT THE CAR AND WE WERE NOT INFORMED OF IT. YOU CAN TELL FROM HOW MUCH MOLD AND MILDEW THAT THIS IS NO NEW PROBLEM. TRIED TO RESEARCH IT ONLINE AND THIS IS NO ISOLATED ISSUE. MANY PEOPLE ARE HAVING THIS ISSUE WITH THE 2011 PILOT. THIS IS A SAFETY ISSUE BECAUSE WET SHOES CAN SLIP ON SLICK WORN OUT PEDALS, AND THEN YOU HAVE AN ACCIDENT. STILL TO DATE HAVEN'T FOUND LEAK AND HONDA JUST WANTS TO CHARGE TO "FIX" THE ISSUE AND THE NEXT TIME IT RAINS THE FLOORBOARD IS FULL OF WATER AGAIN.

THE MATERIAL INSIDE ON DOOR CRANKING PLUS THE ARM REST CRANK A DEFAULT IN THE MATERIAL NOTHING HAS BEEN DID ABOUT IT. PAID TO MUCH MONEY FOR THAT TO HAPPEN . I TOOK IT TO THE DEAL WERE I GOT IT FROM THEY SAY THE SUN DID BUT IT ON THE FRONT PART OF THE TRUCK KNOW WE'RE ELSE.

PURCHASED 2011 HONDA PILOT EX-L NEW IN MID-2010. FOR THE PAST SEVERAL MONTHS, WE FELT A SHUDDER IN THE TRANSMISSION AT/AROUND 25 MPH WHEN ACCELERATING LIGHTLY FROM A FULL STOP. GOT PROGRESSIVELY WORSE OVER TIME; EVEN PASSENGERS NOTICED IT. CAR IS JUST UNDER 5.5 YEARS OLD WITH 72K MILES ON IT. DEALER CHECKED, SAID THE TORQUE CONVERTER HAD FAILED AND WOULD COST $1,900 TO REPLACE. STATED THE NEW T/C HAD A 'FIX' THAT CORRECTED AN EARLIER, KNOWN PROBLEM?! AFTER REPLACING THE TRANSMISSION AND/OR TORQUE CONVERTER ON MY 2000 ACURA TL THREE TIMES AND ONCE ON TWO PREVIOUS HONDA PRELUDES, I SAID I'D HAD ENOUGH WITH HONDA AND DEMANDED FOR IT BE REPAIRED FOR FREE. I'VE SEEN A PLETHORA OF COMPLAINTS ON-LINE ABOUT 2009-2011 PILOTS AND ODYSSEY TRANSMISSIONS AND T/C'S SO HONDA OBVIOUSLY HASN'T FIXED THE TRANSMISSION PROBLEMS THAT PLAGUED EARLIER MODELS, INCLUDING TL'S, ACCORDS AND CRV'S. WE FINALLY SETTLED ON $500 BUT THIS WILL BE MY LAST HONDA/ACURA PRODUCT. HELLOTOYOTA/LEXUS AND MAZDA!

I WAS NEARLY STOPPED PULLING INTO A PARKING SPOT. TOUCHED BRAKE WHEN CAR SUDDENLY ACCELERATED INTO A STEEP INCLINE IN FRONT OF THE SPOT. I PUMPED THE BRAKE A NUMBER OF TIMES. I THINK THE STEEPNESS OF THE HILL PLUS THE BRAKING MAY HAVE STOPPED IT. OTHERWISE IT WOULD HAVE HIT SOME BIG TREES. IT IS NOW AT THE DEALER'S...PROBABLY WON'T FIND ANY CAUSE. NOT SURE WHAT TO DO IF THAT HAPPENS. DON'T THINK THERE IS ANY DAMAGE..ONLY SOME DIRT AND GRASS STUCK INTO MY LICENSE PLATE. NO INJURY. VERY LUCKY ...NEVER WANT TO BE SO SCARED AGAIN.

MY '11 PILOT ONLY HAS 65,000 MILES ON IT AND THE TRANNY PERSISTS TO JERK/HESITATE/VIBRATE/STUTTER WHEN SHIFTING FROM ONE GEAR TO ANOTHER, EITHER UP AND DOWN, HOWEVER, IT IS MOST NOTICEABLE AT LOWER GEAR SHIFT AND AT LOW ACCELERATION. ASIDE FROM THE ANNOYANCE IT GENERATE, THE SUDDEN PULL OR JOLT IN SHIFTING AT LOW GEARS RENDERS AN INVOLUNTARY REACTION FROM THE DRIVER WHICH CAN LEAD TO SAFETY CONCERNS.

ENGINE HESITATION WHEN COMING OFF A STOP. VERY SPORADIC, BUT SEEMS TO HAPPEN MORE OFTEN COMING THROUGH A SLOW TURN FROM A STOP.

TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE REVERSING, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,361.

I HAD RECENTLY DISCOVERED THAT ALL OF MY WINDOWS WOULD ROLL DOWN TO A THIRD OPEN EQUALLY IF THE KEY FOB ALARM WAS CONTINUOUSLY PUSHED (BY SOMETHING IS A PURSE OR BACKPACK) AND I MIGHT ALREADY BE AWAY FROM THE CAR. SO I WAS NOW MORE AWARE OF LOCKING MY CAR AND SETTING THE ALARM AND KEEPING THE KEYS IN SIGHT TILL I WAS FAR ENOUGH AWAY. THIS HAS NOTHING TO DO WITH THE CAR BEING ROBBED IT JUST MADE ME MORE AWARE TO LOCK THE CAR. I PARKED AND LOCKED THE CAR ON THE NIGHT OF 8/31/14 AND WENT TO BED. THE NEXT DAY MY CAR WAS UNLOCKED AND HAD BEEN RANSACKED. MANY THINGS WERE STOLEN FROM THE CAR BUT NOTHING WAS DAMAGED. WEEKS LATER I FOUND A HONDA MANUAL IN THE BUSHES. I THOUGHT IT WAS FROM MY CAR FROM THE ROBBERY. IT TURNED OUT IT BELONGED TO MY NEIGHBOR WHO DROVE A HONDA CIVIC. HE HAD ALSO BEEN ROBBED ON THE SAME DAY AND THOUGHT IT WAS ODD HIS CAR WAS UNLOCKED WHEN HE FOUND IT. BOTH OF US ARE PRETTY SURE SOMEBODY HAD THE TECHNOLOGY TO REMOTELY OPEN OUR CARS AND BYPASS THE SECURITY SYSTEMS. NEITHER ONE OF US REPORTED IT TO THE POLICE. HAVING BEEN ROBBED (GARAGE) BEFORE IN LOS ANGELES I FOUND THEY CAN DO NOTHING FOR YOU SO I DID NOT EVEN TELL MY INSURANCE COMPANY THINKING MY RATES MIGHT GO UP IF IT IS KNOWN MY CARE IS EASILY ROBBED, ALARM SYSTEM OR NOT. I NOW WAKE AT EVERY NOISE THINKING IT MIGHT BE HAPPENING AGAIN. I CAN NO LONGER LEAVE ANYTHING IN THE CAR AS I DON'T CONSIDER IT SECURE. IT HAS CHANGED MY SLEEPING HABITS AND MY WORK LIFE IS HARDER AS I CANNOT LEAVE ANYTHING IN THE CAR F

AIRBAG LIGHT BEGAN COMING ON INTERMITTENTLY IN NOVEMBER OF 2014. WHEN TAKEN TO THE DEALERSHIP TO GET CHECKED OUT, WE WERE INFORMED THAT WE NEEDED TO REPLACE IT. WE WERE THEN INFORMED THAT IT IS NOT COVERED UNDER WARRANTY AND WAS NOT PART OF THE RECALL OF AFFECTED AIRBAGS. ADDITIONALLY, IT WOULD COST $900+ TO REPLACE. I DON'T UNDERSTAND WHY THE FINANCIAL BURDEN OF AN OBVIOUS DEFECT IS PLACED ON THE CONSUMER RATHER THAN THE MANUFACTURER. THERE IS NO REASON THAT A VEHICLE THAT HAS NEVER BEEN IN AN ACCIDENT AND IS LESS THAN FIVE YEARS OLD SHOULD BE HAVING THIS PROBLEM. I AM SURE THAT WE ARE NOT THE ONLY PEOPLE HAVING THIS PROBLEM. HOW MANY PEOPLE HAVE TO GET INJURED BECAUSE THEY CAN'T AFFORD A $900 FIX FOR A PROBLEM THAT THEY DIDN'T CREATE?

WHILE SLOWING TO YIELD ONTO A HIGHWAY I WAS BEHIND ANOTHER VEHICLE WHICH WAS STOPPED TO THE ONCOMING TRAFFIC. AS I SLOWED TO A STOP, THE PILOT QUICKLY ACCELERATED TO 5000 RPM WHILE I'M PUSHING THE BRAKE TO THE FLOOR AND CAME WITHIN INCHES ON CRASHING INTO THE REAR OF THE VEHICLE IN FRONT OF ME. I WAS ABLE TO GET THE VEHICLE IN TO PARK. IT THEN DROPPED DOWN ON ITS OWN TO NORMAL IDLE. THIS IS A 2011 HONDA PILOT TOURING WITH 29,800 MILES.

STEERING WHEEL MAKING KNOCKING NOISES WHEN TURNING AT SLOW SPEED, ESPECIALLY LEFT. ALSO HAD REALLY BAD VIBRATION NOISES WHEN BRAKING FROM HIGH SPEEDS. HAD TO CHANGE PADS AT OWN COST. COMPLIANCE BUSHINGS WERE CHANGE AS PART OF A SERVICE WARRANTY BULLETIN.

MY 2011 HONDA PILOT TOURING HAD TO HAVE ALL 3 ENGINE MOUNTS AND THE TRANSMISSION MOUNT REPLACED. THE WHOLE FRONT END OF THE VEHICLE WOULD SHAKE UNCONTROLLABLY ON ACCELERATION AND ESPECIALLY AT HIGH SPEEDS. I BOUGHT THE VEHICLE BRAND NEW. I DO A LOT OF HIGHWAY DRIVING AND PUT A LOT OF MILES ON MY VEHICLE. CURRENTLY I HAVE 128,000 MILES ON MY VEHICLE. I REALIZE THAT A VEHICLE WITH A HIGH NUMBER OF MILES WILL EXPERIENCE SOME WEAR TEAR, I NEVER THOUGHT I'D HAVE TO REPLACE MOUNTS THAT HOLD MY ENGINE IN PLACE. ALSO, I HAD TO REPLACE BOTH BUSHINGS AS THEY WERE BOTH RIPPED. NEEDLESS TO SAY THIS SUV HAS COST ME A LOT MONEY IN THE LAST FEW WEEKS. EVERYTHING SEEMS TO BE FAILING AT THE SAME TIME. I WILL HAVE TO RECONSIDER MY NEXT HONDA PURCHASE.

STOP ON SIGNAL AND GREEN LIGHT IS ON. WHEN I RELEASED THE BREAK, SUDDENLY UNINTENDED ACCELERATE AND HIT THE FRONT CAR.

TL* THE CONTACT OWNED A 2011 HONDA PILOT. WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,518.

LEAKING FRONT COMPLIANCE BUSHING

ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR AWAY AND GOT MY HUSBANC TO COME BACK WITH ME ONLY TO FIND MY CAR COMPLETLY ENGULFED IN FLAMES. MY CAR WAS A TOTAL LOSS. I BELIEVE THAT THIS WAS SOMETHING THAT OCCURED FROM THE DEALERSHIP. I NEVER HAD PROBLEMS WITH MY CAR. NOW THE FIRE INSPECTOR THAT WAS HIRED BY MY INSURNCE COMPANY STATED THAT ON THE FIRST INSPECTION THERE WAS NO TRANSMISSION OIL IN THE CAR IT HAD ALL LEAKED OUT. TRANSMISSION IS VERY FLAMABLE. I WOULD COULD HAVE DIED IN THAT CAR. NOTHING WAS SALVAGABLE. I WOULD LIKE VERY MUCH FOR SOMEOME TO CHECK ABOUT THIS. I FILED A CLAIM WITH MYT INSURANCE COMAPNY. I HAVE ALSO FILED A CLAIM AGAINST HONDA DIRECTLY AND OF COURSE I HAVE NOT BEEN IN CONTACT WITH. THIS WAS A DEVASTATING ACCIDENT/FIRE WHAT EVER THAT I HAVE HAD TO DEAL WITH. I KNOW IN MY HEART THAT THIS WAS SOMETHING DONE AT THE DEALERSHIP LEVEL AND THIS HAS REALLY PUT A SCARY SITUATION FOR ME. I AM VERY HESITATE ABOUT A LOT OF T

WHILE DOING ROUTINE DRIVING THE CHECK ENGINE LIGHT, VSA LIGHT, AND VTM-4 LIGHT ALL CAME ON AND STAYED ON. THE VEHICLE SEEMED TO BE RUNNING NORMALLY SO I PULLED OVER, TURNED OFF THE VEHICLE AND RESTARTED IT. THEN ONLY THE CHECK ENGINE LIGHT STAYED ON. I CONTINUED TO DRIVE AND ABOUT 10 MINUTES LATER THE VSA LIGHT AND VTM-4 LIGHTS CAME ON AGAIN. I CALLED MY DEALERSHIP AND MADE AN APPOINTMENT. THEY SAID THE VEHICLE COULD BE DRIVEN WITH THE CHECK ENGINE LIGHT ON. I RESEARCHED THE ISSUE ONLINE AND FOUND THAT A POSSIBLE CAUSE WAS A KNOWN ISSUE REGARDING RINGS AND PISTONS ON V6 HONDA ENGINES FROM 2009 TO 2013 THAT ALLOWS THE OIL TO SEEP PAST THE RINGS AND FOUL THE PLUGS AND THAT THERE WAS NO RECALL FROM HONDA. WHEN THE DEALERSHIP LOOKED AT THE ISSUE THEY SAID THE VEHICLE WAS REPORTING THAT CYLINDER 2 HAD MISFIRED ONCE (THEY DID NOT STATE THAT IT WAS DUE TO OIL FOULING THE SPARK PLUG BUT MY ADVISER IMPLIED THAT WAS THE CAUSE WHEN HE MENTIONED TO KEEP AN EYE ON THE OIL LEVELS AND CHANGE THE OIL AT 5000 MILES). THEY REPLACED ALL OF THE SPARK PLUGS AND UPDATED THE VSA SOFTWARE PER A TSB (TECHNICAL SERVICE BULLETIN??) FROM HONDA. THE SERVICE ADVISER TOLD ME THE ISSUE MIGHT NEVER REOCCUR, OR IT MIGHT, AND THAT I SHOULD KEEP AN EYE ON THE OIL LEVEL MONTHLY, AND CHANGE THE OIL EVERY 5000 MILES MAX (I'VE USED MOBIL 1 FULLY SYNTHETIC SINCE THE VEHICLE WAS PURCHASED NEW... AND SUPER UNLEADED GAS). IF IT HAPPENS AGAIN I'LL ATTEMPT TO PUSH THE DEALERSHIP TO REPLACE THE RINGS AND PISTONS AS THEY A

TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED AND DID NOT RETRACT. AS A RESULT, THE CONTACT HIT THE STEERING WHEEL AND THE FRONT WINDSHIELD. THE CONTACT WAS SORE, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE CONTACT INSURANCE COMPANY STATED THAT THERE WAS A NHTSA CAMPAIGN NUMBER: 13V016000 (AIR BAGS) AND 11V468000 (SEATS BELTS). THE MANUFACTURER VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING AT APPROXIMATELY 55 MILES PER HOUR AND ATTEMPTING TO PRESS ON THE BRAKES, I NOTICED A JARRING PULSATING ACTION FROM THE STEERING WHEEL. I TOOK MY 2011 HONDA PILOT TO THE SHOP TO HAVE MY MECHANIC INSPECT THE VEHICLE. THE MECHANIC STATED THAT THE ROTORS WERE WARPED, AND CALLED THE HONDA DEALER TO INQUIRE OF A RECALL. THE HONDA DEALER SAID THERE WAS NO RECALL, AND ADVISED ME TO REPLACE THE ROTORS. THE VEHICLE NOW HAS 75000 MILES ON IT, AND THE SAME PULSATING ACTION WHEN APPLYING THE BRAKES IS FELT ON THE STEERING WHEEL. *TR

I HAD THE FRONT ARM BUSHING REPLACED AND I UNDERSTOOD THERE WAS A BULLETIN. I NOW HAVE TO HAVE THE BUSHING REPLACED AGAIN. I FEEL THE ISSUE HAS NOT BEEN ADDRESSED. *TR

WHEN BRAKES WERE APPLIED, BRAKE PRESSURE DID NOT ENGAGE. HAD TO PUMP BRAKES TO GET THEM TO WORK. THE PROBLEM BECAME MORE FREQUENT. EVENTUALLY DISCOVERED PREMATURE FAILURE OF THE BRAKE MASTER CYLINDER. *TR

HAVING HAD THE FRONT BRAKE ROTORS REPLACED TWICE (APRIL 2012 & JUNE 2012) AND REPLACED FRONT TIRES AFTER FIRST ROTORS, VEHICLE CONTINUES TO SHAKE ON DOWNHILL, SUPPOSEDLY CAUSING FRONT WHEELS TO HEAT UP. LOCAL VAIL SERVICE TECHNICIAN THINKS UNDERLYING HONDA ISSUE HOWEVER AFTER TAKING TO HONDA DEALERSHIP, THEY DID NOT SEE ANY PROBLEMS AND SUGGESTED THAT WE DIDN'T KNOW HOW TO DRIVE ON MOUNTAINOUS ROADS. SERIOUSLY?! THIS IS A MAJOR ISSUE WITH THE MODEL & YEAR OF VEHICLE. *JS

BACK TO THE HONDA DEALERSHIP FOR REPAIRS. THERE IS A POP OR CLICKING SOUND FROM THE STEERING WELL WITH LEFT TURNS. TECHNICIAN VERIFIED NOISE AND FELT A CLUNKING NOISE WITH TURNS LEFT - COST TO RUN FURTHER DIAGNOSTIC TESTING WAS UPWARDS OF $500. DECIDED TO WAIT ON REPAIR SINCE DEALER SAID SAFETY WAS NOT AN ISSUE. *JS

TIRES WEARING ODD DOWN THE MIDDLE OF THE TREAD, NO TRACTION ON WET ROADS IN RAIN. TWO FRONT TIRES REPLACED AND FRONT ALIGNMENT. SHOULD NOT HAVE TO PURCHASE NEW TIRES WITH LESS THAN 3,000 MILES. *JS

RATHER THAN TAKE VEHICLE BACK TO DEALERSHIP, DECIDED TO TRY LOCAL SHOP INSTEAD. CLICKING & POPPING NOISE CONTINUE IN STEERING WHEN TURNING LEFT. SOUND GETTING WORSE AND CAN NOW HEAR IN A PARKING LOT WHEREAS BEFORE, WAS JUST TURNING ON ROADS. WAS TOLD BY LOCAL TECHNICIAN THAT SOUND COMING FROM INSIDE THE STEERING SHAFT AND WOULD COST UPWARDS OF $500 TO REPAIR. BLOWER MOTOR NEEDS REPLACING, PURCHASED NEW BATTERY, AND ALSO TOLD RIGHT FRONT CV AXLE LEAKING OIL, ANOTHER $400 TO REPLACE. SURPRISE SURPRISE, WAS TOLD AGAIN (THIRD TIME NOW HAVING OWNED THIS VEHICLE FOR JUST 4 YEARS) THAT THE FRONT ROTORS ARE WARPED AND THE FRONT BRAKE PADS DOWN TO 50%. TOTAL COST TO REPLACE AGAIN IS UPWARDS OF $600 PLUS LABOR. SERIOUSLY?! *JS

TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SUN ROOF WINDOW SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

WE NEED A RECALL. SOME ONE PAY ATTENTION AND CARE ABOUT THIS BEFORE LIVES ARE LOST. STEERING VIBRATES VIOLENTLY AND SHAKES WHEN COMING TO A STOP. ALSO TURNING LEFT OR RIGHT RESULTS IN A POP/CLICK SOUND AND YOU CAN FEEL IN THE STEERING WHEEL. *TR

AFTER PURCHASING MY 2011 HONDA PILOT TOURING I QUICKLY CAME TO REALIZE HOW UNCOMFORTABLE THE SEATS ARE. MY BOYFRIEND FIRST NOTICED THIS ON AN HOUR TRIP AND THEN THAT IS WHEN I PUT TWO AND TWO TOGETHER AND REALIZED THAT IS WHAT HAS BEEN CAUSING MY HIP, LEG AND BACK PAIN. I'M NOT SURE WHAT IT IS ABOUT THE SEATS, BUT THEY ARE MISERABLE. OUR FEET GO NUMB, LEGS ACHE AND HIPS PRACTICALLY KILL US. AFTER A WEEKEND TRIP 5 HOURS AWAY WE ARE BOTH DEALING WITH PAIN. IT IS ENOUGH THAT I AM CONSIDERING SELLING THE SUV. I LOVE THE PILOT OTHER THAN THE SEATS. I'M TELLING YOU, THEY ARE MISERABLE. IT'S AWFUL BECAUSE I WANT TO KEEP THE VEHICLE. WOULD LOVE IF HONDA WOULD ADDRESS THIS ISSUE, BUT I'VE SEEN THAT THIS IS A COMMON PROBLEM WITH SEVERAL MODELS AND THEY HAVEN'T DONE ANYTHING. WITH AS MUCH AS WE SPEND ON A HONDA, AND AS MUCH AS THEY MAKE, YOU WOULD THINK THEY WOULD HELP US OUT. IT'S MISERY. *TR

COMING OUT OF A 30MPH ZONE INTO A 55MPH ZONE -- I HAD ACCELERATED TO ABOUT 45MPG WHEN I HIT AN ICY SECTION OF A THE ROAD. I LOST CONTROL OF OUR HONDA PILOT ON A GRADUAL TURN IN THE ROAD. THE PILOT TURNED SIDEWAYS. I QUICKLY TRIED TO REGAIN CONTROL AS THE VEHICLE POSITIONED ITSELF FORWARD, BUT HEADED FOR THE DITCH. STILL OUT OF CONTROL, A UTILITY POLE WAS UNAVOIDABLE. I HIT THE POLE HEAD ON AT A 45 MPH SPEED. THE VEHICLE SNAPPED THE UTILITY POLE IN HALF AND THE VEHICLE CAME TO A STOP AFTER 20 FEET. NEITHER AIRBAG DEPLOYED FOR ME OR MY PASSENGER. THERE IS EXTENSIVE FRONT END DAMAGE. THE VEHICLE COULD NOT HAVE HIT THE UTILITY POLE ANY MORE DEAD CENTER ON. AND YET, AT 45 MPH AND DRIVING THROUGH A UTILITY POLE, THE AIR BAGS DID NOT DEPLOY. WE WALKED AWAY FROM THE ACCIDENT. BUT, AT WHAT SPEED AND HOW MUCH MORE HEAD ON COULD WE HAVE GOTTEN FOR THE AIR BAGS TO DEPLOY? *TR

I HAVE A 2009 HONDA PILOT TOURING. I BOUGHT THIS VEHICLE AS A HONDA CERTIFIED PRE-OWNED ON 03/17/2011. THE VEHICLE MILEAGE WAS 33194 MILES AND CURRENT MILEAGE IS 92000. WE LIVE IN MADISON, WI. DURING 2013-14 WINTER SESSIONS THERE WERE MANY DAYS THE WEATHER WAS VERY COLD HERE. ONE DAY WHEN THE WEATHER WAS VERY COLD (PROBABLY -10 F), I TOOK THE CAR FROM MY OFFICE PARKING LOT. THE CAR WAS PARKED FOR LITTLE OVER 8HOURS. AS SOON AS, I CAME OUT OF THE PARKING LOT, I NEED TO TAKE LEFT. WHEN I TRIED TO APPLY BRAKE TO STOP, THE BRAKE WAS NOT ENGAGING. I WAS NOT ABLE TO PRESS THE BRAKE. AFTER COUPLE OF BLOCKS, I WILL COME TO A T JUNCTION AND I NEED TO TAKE LEFT ON THAT. THE CROSS TRAFFIC DOES NOT STOP AT THE JUNCTION. THE CAR WASN'T STOPPING AND I TOOK A HARD RIGHT TURN. AGAIN I TOOK A HARD RIGHT TURN IN 100-200 FEET. THE BRAKES WERE NOT ENGAGING AT ALL. AFTER SO MANY TIMES OF PRESSING HARD, FINALLY I WAS ABLE TO APPLY BRAKE AND STOP THE CAR. IT WAS A SCARY MOMENT THINKING THAT THE CAR IS GOING TO CRASH SOMEWHERE. I CALLED MY HONDA TECHNICIAN AND HE MENTIONED THAT IT COULD BE BECAUSE OF COLD WEATHER AND I SHOULD CALL HIM AGAIN IF THE PROBLEM RETURNS. THERE WERE A FEW TIMES, I FACED THE SAME PROBLEM. I WAS ABLE TO ENGAGE THE BRAKES AFTER A FEW MINUTES EACH TIME. I TOOK TO THE HONDA SERVICE CENTER IN FEB 2014 (OR AROUND THAT TIME). THE TECHNICIAN CHECKED AND TOLD ME THAT THEY WILL CALL HONDA TO FIND OUT ABOUT THIS SINCE ANOTHER HONDA VEHICLE (NOT PILOT) REPORTED SIMILAR ISSUE. WHEN I WEN

I PURCHASED A 2011 HONDA PILOT IN OCTOBER 2014. FROM THE FIRST DAY OF DRIVING IT, I NOTICED A VIBRATION COMING FROM THE DRIVE TRAIN/ENGINE/TRANSMISSION WHEN THE ENGINE WAS SWITCHING INTO "ECO" MODE. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL, GAS PEDAL, AND FLOOR BOARD. IT BECOMES WORSE WHEN CRUISING AT A LOW RPM, OR WHEN CLIMBING A HILL (NO MATTER HOW STEEP THE HILL IS) WHEN THE ECO MODE IS ENGAGED. THE VIBRATION ONLY STOPS WHEN THE CAR IS REQUIRED TO INCREASE THE RPM, EITHER FROM MANUALLY DEPRESSING THE GAS PEDAL, OR THE COMPUTER DECIDING IT NEEDS MORE POWER. THE VEHICLE DOES NOT EXPERIENCE THIS VIBRATION UNTIL THE ENGINE WARMS UP AND THE ECO MODE ENGAGES. WHEN THE ENGINE IS COLD, THE ECO MODE DOES NOT KICK IN, AND THERE IS NO VIBRATION. THE PROBLEM SEEMS TO BE GETTING WORSE. VEHICLE CONSTANTLY VIBRATES/SHUDDERS AS ENGINE RUN IN ECO MODE AND AS VCM KICKS IN/OUT OR IS IN USE. I SEE HUNDREDS OF SAME COMPLAINT ON HONDA MESSAGE BOARDS AND ALL HAVE GOTTEN THE SAME RESPONSE FROM HONDA. THEY INDICATE IT IS NORMAL OPERATION AND NOTHING THEY CAN DO. ANYONE THAT'S DRIVEN A VEHICLE FOR MORE THAN A FEW HOURS CAN TELL YOU IT'S NOT NORMAL FOR A VEHICLE TO VIBRATE LIKE THAT. IN MY DRIVING, I FIND IT TO BE NOT ONLY ANNOYING, BUT VERY DISTRACTING AS I'M CONSTANTLY TRYING TO CHANGE SPEEDS/RPM, ETC. TO MAKE THE VIBRATIONS GO AWAY. THIS CONSTANT DISTRACTION IS A SAFETY CONCERN. I IMPLORE YOU TO GET HONDA TO OWN THE SITUATION AND FIND A FIX. *TR

I BEGAN TO ACCELERATE FROM A STOP SIGN AND MY STEERING WHEEL STARTED TO SHAKE. IN AN EFFORT TO GAIN CONTROL OF THE VEHICLE, I PUSHED THE BRAKES. THE PROBLEM WAS, MY BRAKES WERE NOT RESPONDING TO ANY INPUTS. I HAD TO DRIVE MY VEHICLE IN A DITCH IN ORDER TO COME TO A COMPLETE STOP. LUCKILY, I WAS ONLY GOING 30MPH WHEN THIS OCCURRED. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR

THE TRANSMISSION IN THE VEHICLE IS SHUDDERING OR SHIFTING ABNORMALLY WHEN DRIVING. *TR

THE BRAKES DIDN'T FUNCTION PROPERLY WHICH CAUSED ME TO STRIKE A TREE WITH MY FAMILY IN THE CAR. I WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR WHEN ANOTHER VEHICLE HIT THE FRONT PASSENGER SIDE QUARTER PANEL AND IT SENT US ON PART OF A GRAVEL ROAD AND THEN OFF THE ROAD. I ENGAGED THE BRAKES UPON IMPACT AND HAD PLENTY OF TIME TO STOP BEFORE HEADING INTO TREES. THE VEHICLE DID SLOW, BUT NOT ENOUGH TO AVOID HITTING A TREE AT APPROXIMATELY 25-35 MPH, WHICH TOTALED THE VEHICLE. *TR

DRIVER DOOR LOCK ACTUATOR FAILED CAUSING MULTIPLE DOORS TO STAY LOCKED OR UNLOCKED INCLUDING THE REAR DOOR AND COULD POTENTIALLY CAUSE PERSONS TO BE TRAPPED INSIDE. *TR

2011 HONDA PILOT. CONSUMER WRITES TO EXPRESS DISSATISFACTION WITH THE SERVICE AND RESOLUTION OF SUDDEN ACCELERATION PROBLEM THAT SHE EXPERIENCED. *TGW THE CONSUMER EXPERIENCED SUDDEN ACCELERATION, ON THREE SEPARATE OCCASIONS, WHILE THE BRAKE WAS BEING APPLIED. WHEN THE INCIDENT HAPPENED IN A PARKING LOT, THE VEHICLE JUMPED THE PARKING BUMPER AND STRUCK A COLUMN IN FRONT OF THE STORE. AFTER EACH OCCURRENCE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND EACH TIME, SHE WAS INFORMED THERE WAS NOTHING WRONG. *JB

I AM COMPLAINING OF THE HORRIBLE HEAD RESTRAINTS THAT PUSH MY HEAD AND NECK FORWARD. I HAVE VERY GOOD POSTURE AND AM ONLY COMFORTABLE SEATING UP STRAIGHT. I JUST PURCHASED THIS CAR USED TO REPLACE MY BELOVED JEEP GRAND CHEROKEE. I HAVE OWNED TWO CHEROKEES BUT DID NOT BUY A NEW ONE BECAUSE OF , THE REDUCED WINDOWS, POOR VISIBILITY AND HORRIBLE FORWARD TILTING HEAD RESTRAINTS, THE CHEROKEE IS LIKE BEING IN A COFFIN SO I HAD TO LOOK AT ANOTHER MANUFACTURER. OVER ALL THE PILOT IS A GOOD OPTION WITH MUCH BIGGER WINDOWS AND VISIBILITY BUT THE HEAD RESTRAINTS ARE ALSO TERRIBLE. I CAN NOT REST MY BACK ON THE BACK OF THE SEAT IN A FAIRLY UPRIGHT POSITION WITHOUT MY HEAD PUSHED FORWARD BY THE HEAD RESTRAINT. I TRIED BUT ENDED UP WITH A HEAD ACHE EVERY TIME I DROVE THE CAR. WHAT IS THE CAR INDUSTRY THINKING? DO PEOPLE SIT IN THESE CARS/SUV'S? I KNOW MANY THAT SAY JUST RECLINE YOUR SEAT. WHAT THE HELL HELP IS THAT? I DON'T LIKE TO BE RECLINED OR AM I COMFORTABLE RECLINED PLUS DOES THAT NOT DEFEAT THE POINT OF A HEAD RESTRAINT? A PERSON SHOULD BE ABLE TO SIT IN THEIR CAR AND HAVE THEIR SEAT SUPPORT THEIR BODY WHILE ALSO ALIGNING THE HEAD RESTRAINT TO SUPPORT THEIR HEAD FROM INJURY ON IMPACT. THE CAR MANUFACTURERS NEED TO GET THEIR HEADS IN THE GAME AND MAKE THE CARS SAFE BUT COMFORTABLE WITHOUT HAVING TO RECLINE YOUR SEAT AS IF YOU ARE IN A LAZYBOY CHAIR. THIS IS INFURIATING. *TR

THE REAR BRAKE WEAR INDICATOR BEGAN EMITTING A CHIRP UPON BRAKING AT ABOUT 46000 MILES. RECENTLY THE BRAKES BEGAN "GROWLING" WHEN APPLIED AT VARIOUS SPEEDS. THE MPG APPROXIMATELY 3 MPG OVER THAT TIME PERIOD. THE DEALER REPORTED THAT THE REAR BRAKES WERE METAL ON METAL AND THAT THE FRONT BRAKES HAD 20% REMAINING ON SOME PART AND 40% ON OTHERS. HE ATTRIBUTED THE PREMATURE AND UNEVEN WEAR TO RUST. HE DID NOT MENTION ANY ROTOR PROBLEMS BUT MY RESEARCH INDICATES THERE IS A ROTOR PROBLEM THAT HONDA IS NOT ADDRESSING. *TR

TOOK THE CAR TO THE DEALER FOR CLICKING NOISE WHEN MAKING SLOW TURNS, SUCH AS PULLING INTO A PARKING SPACE. FOUND 2 COMPLIANCE BUSHINGS ARE BROKEN AND LEAKING. APPROX 650 DOLLAR REPAIR. DEALER KNEW IT WAS AN ISSUE AND CONSIDERS IT NORMAL WEAR AND TEAR FOR A 3 YEAR OLD CAR. NOT COVERED UNDER WARRANTY. *TR