2019 Honda Odyssey complaints

WHILE DRIVING AT A SLOW/NORMAL SPEED ON A RESIDENTIAL ROAD, I WENT OVER A GENTLE SPEED BUMP AND ON THE WAY DOWN, THE BOTTOM OF THE CAR STRUCK WHAT I BELIEVE IS PART OF THE ROADWAY. IT WAS A MINOR BUMP - BUT SOME OF THE FRONT AIRBAGS TO DEPLOYED. THE PASSENGER AIRBAG DEPLOYED ALONG WITH BOTH KNEE AIRBAGS. THIS WAS TOTALLY UNEXPECTED SINCE WE WERE DRIVING AT NORMAL RESIDENTIAL SPEEDS AND SLOWED FOR THE SPEED BUMP. AT THIS SPEED, WHATEVER IT STRUCK ON THE BOTTOM OF THE CAR SHOULD NOT HAVE CAUSED AIRBAG DEPLOYMENT.

I WAS STRUCK IN THE HEAD WHILE LOADING GROCERIES BY THE SLIDING PASSENGER DOOR,I HAD LET THE WINDOWS DOWN TO LET HEAT OUT,THIS VEHICLE DOES NOT HAVE POWER DOORS BUT HAS POWER WINDOWS,I HAD THE WINDOW ALL THE WAY DOWN THE PARKING SPACE SLOPED SLIGHTLY TO THE FRONT OF THE VEHICLE,IN THE PROCESS OF LOADING I TOOK MY HAND OFF THE DOOR IT STARTED CLOSING I CAUGHT IT JUST AS IT HIT ME IN THE HEAD ,I WAS KNOT SERIOUSLY INJURED BY ME CATCHING THE DOOR ,BUT GOT A NOT ON MY HEAD,THIS A FAMILY VEHICLE AND FILL THAT IT POSES A POSSIBLE SERIOUS INJURY TO ANY PASSENGER WHILE LOADING OR UNLOADING.

VEHICLE HAS 3500 MILES AND BECAME DISABLED AND DISPLAYED TRANSMISSION ERROR ON THE DASH. UNABLE TO DRIVE. THIRD IS THE SECOND 2019 ODYSSEY WITH TRANSMISSION ISSUES THE FIRST HAD TO HAVE TRANSMISSION REPLACED AT 300 MILES.

HELLO I HAVE 2019 HONDA ODYSSEY ELITE. THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM, THAT FREEZES UP, MUSIC NOT PLAYING, SCREEN BEING UNRESPONSIVE, CABIN WATCH FEATURE FREEZES, SKIPS PICTURE OR DOESN'T DISPLAY IT AT ALL OR WITH MESSAGE THAT PICTURE CANNOT BE DISPLAYED. RAIN SENSING WIPERS DO NOT WORK AS INTENDED. WHEN IS BARELY RAINING THEY GO FAST, WHEN IS RAINING A LOT WIPERS ARE WORKING SLOW. DEALERSHIP IS UNABLE TO FIX ISSUES OR THEY CANNOT REPLICATE THEM. I TRY TO TAKE VIDEOS/PHOTOS OF EVERY TIME SOMETHING IS HAPPENING BUT THE DEALERSHIP DOESN'T TAKE THAT AS A PROOF THAT SOMETHING IS WRONG. THEY DRIVE CAR FOR TWO MILES VS MINE 27K MILES IN 10 MONTHS, AND ALWAYS SAY THERE IS NOTHING WRONG WITH VEHICLE. I CALLED HONDA MULTIPLE TIMES TO HAVE ISSUES RESOLVED, ALWAYS SAME STORY FROM BOTH HONDA CUSTOMER SERVICE OR DEALERSHIP, PLEASE WAIT FOR AN UPDATE. I AM WAITING OVER 6 MONTHS AND NOTHING. I HAVE MORE VIDEOS/PICTURES AVAILABLE. WE HAVE TWO SAME VEHICLES IN OUR HOUSEHOLD, MY WIFE'S CAR HAVE SAME ISSUES.

I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DR

THIS IS A SERIOUS SAFETY ISSUE. WHEN DRIVING THE VEHICLE, THE TRANSMISSION HAS AN ISSUE WHERE IT CAN LAUNCH THE VEHICLE INTO TRAFFIC. MORE SPECIFICALLY, AFTER A COMPLETE STOP AT A STOP SIGN OR TRAFFIC LIGHT, WHEN THE THROTTLE PEDAL IS DEPRESSED TO INITIATE FORWARD MOTION, THE TRANSMISSION HESITATES, THEN ENGAGES, CAUSING THE VEHICLE TO LAUNCH INTO TRAFFIC. MANY TIMES THERE IS AN UNINTENDED TIRE SQUEAL. OTHER TIMES, THIS HESITATION AND LAUNCH MAKES THE VEHICLE MUCH MORE DIFFICULT TO CONTROL. I'VE HAD THIS VEHICLE FOR SLIGHTLY LESS THAN ONE YEAR. THE TRANSMISSION HESITATION AND SAFETY ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THAT TIME.

CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.

HAVE A 2019 HONDA ODYSSEY THAT IS EXPERIENCING HARD SHIFTING INTO 3RD GEAR. IT HAS LESS THAN 4K MILES ON IT AND WHENEVER IT REACHES 25 IT JERKS THE CAR QUITE NOTICEABLY. BROUGHT IT INTO THE DEALER AND THEY ACKNOWLEDGED THERE WAS A "SOUND" WHEN IT SHIFTED INTO THIRD GEAR BUT COULDN'T REPLICATE THE "HARD SHIFT" THAT I'VE NOTICED. THEY SAID IT'S OPERATING AS NORMAL.

WHILE DRIVING ON A RAMP AND SLOWING DOWN, THE TRANSMISSION SWITCHED ITSELF FROM DRIVE TO NEUTRAL WHILE MAKING A LOUD NOISE. THIS HAPPENED ONLY ONCE ON 09/04/2019 AFTER RIDING TO THE SHOULDER, TURNED OFF ENGINE AND RESTARTED THE MINIVAN AND WAS ABLE TO RIDE AGAIN NORMALLY

THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.

WHEN BACKING UP MY 2019 HONDA ODYSSEY THE VEHICLE SUDDENLY ACCELERATED AT FULL SPEED WITH NO INPUT FROM ME. I CRASHED THROUGH A FENCE BEHIND THE VEHICLE AND DID SIGNIFICANT DAMAGE TO THE VEHICLE.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658.

THE CAR HAS A SYSTEM TO WARN THE DRIVER TO BRAKE DUE TO AN ONCOMING VEHICLE. THE SYSTEM SHOWS BRAKE IN LARGE ORANGE LETTERS ON THE INSTRUMENT PANEL. THIS SYSTEM MALFUNCTIONS. IF THE CAR IS IN MOTION, GOING AROUND A GRADUAL TURN TO THE RIGHT, TYPICALLY ON A TWO-LANE ROAD, IT OFTEN WARNS OF ONCOMING TRAFFIC IN THE OTHER LANE BY SHOUTING BRAKE IN THE ORANGE LETTERS. THE ONCOMING TRAFFIC IS NEVER IN FACT A DANGER. THAT TRAFFIC IS SIMPLY MAKING A GRADUAL LEFT TURN IN ITS OWN LANE. BY CONTRAST, TODAY (DUE TO UTILITY WORK) THERE WAS TRAFFIC COMING DIRECTLY AT ME ON A TWO-LANE ROAD WHILE I WAS IN MOTION IN MY OWN LANE--AND THE CAR SAID NOTHING. IN MY OPINION, THIS SO-CALLED WARNING SYSTEM IS DEFECTIVE AND UNRELIABLE. I ASKED OUR DEALER ABOUT IT BUT THEY SAID THERE WAS NOTHING THEY COULD DO. (THIS PROBLEM OF THE BRAKE WARNING HAS OCCURRED MANY TIMES, IT IS BY NO MEANS CONFINED TO TODAY'S DATE.)

THE INFOTAINMENT SYSTEM STARTED SHUTTING DOWN AND CRACKLING STARTED IN THE SPEAKERS WHEN THE CAR WAS 3 WEEKS OLD. THE BLUETOOTH OPTION AND APPLE CAR PLAY ARE COMPLETELY UNUSABLE DUE TO THE CRACKLING. THEY STOP WORKING APPROXIMATELY 30 SECONDS INTO USE. NO SOUND. THE ENTIRE SYSTEM WILL SHUT DOWN RANDOMLY, STATING NO NETWORK COMMUNICATION AND RADIO UNAVAILABLE BEFOREHAND. THE DEALERSHIP HAS REFUSED TO REPLACE ANY PARTS, INCLUDING THE RADIO HARNESSES, WHICH ARE THE MAIN SUSPECTS FOR THE CRACKLING. CRACKLING SOUND WORSENS DURING TURNS.

SAFETY FEATURE DEFECT...INFOTAINMENT FAILS WHICH CAUSES NO BACKUP CAMERA WHEN YOU BACK UP

THE INFOTAINMENT SYSTEM IS DEFECTIVE. WITHOUT WARNING THE ENTIRE UNIT BLACKOUTS OR LOCKS UP RENDERING IT USELESS. THIS IMPACTS NAVIGATION, ALL AUDIO, THE BACKUP CAMERA AND BLUETOOTH CONNECTIVITY. THE VEHICLE WAS PURCHASED NEW IN LATE MAY AND HAS BEEN RETURNED 2 TIMES FOR THE SAME PROBLEM WITHOUT RESOLVE. IT IS GOING BACK A THIRD TIME IN THE MORNING. WE'VE PROVIDED SCREENSHOTS AND VIDEO TO THE DEALER. THIS MALFUNCTION OCCURS WHILE DRIVING AND IS A MAJOR DISTRACTION FOR MY WIFE AND I PARTICULARLY WHEN YOU CONSIDER HIGHWAY TRAFFIC CONDITIONS IN HOUSTON METRO. WE'VE DRIVEN THE VEHICLE WITHOUT CELLPHONES IN THE CABIN VICINITY AND THE MALFUNCTION STILL OCCURS.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S HOME, THE AUTOMATIC LOCK SYSTEM DID NOT OPERATE. THE FEATURE WAS SUPPOSED TO ACTIVATE WHEN THE CONTACT WAS 1.5 METERS AWAY FROM THE VEHICLE. THE FOLLOWING DAY, THE CONTACT DISCOVERED THAT THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TIER ONE AUTO GROUP LEASING AND FINANCE (1562 BATH AVE, BROOKLYN, NY 11228, (718) 331-3331) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09741632. THE CONTACT WAS AWAITING A REQUEST FOR AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR

WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN.

ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER

CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.

THREE HOURS AWAY FROM HOME AND THE INFOTAINMENT SYSTEM WENT COMPLETELY OUT. ALL OF THE SAFETY FEATURES ATTACHED WERE OFF AND WE WERE UNSURE OF THE IMPACT TO OTHER FEATURES. IT WOULD NOT TURN OFF EVEN AFTER THE CAR WAS OFF. IT CONTINUED TO DRAIN THE BATTERY WITHOUT ANYWAY TO TURN IT OFF. CALLED HONDA SUPPORT AND ROADSIDE ASSISTANCE AND NO ONE COULD HELP ME OR REASSURE MY FAMILY THAT WE WERE SAFE TO DRIVE THE VEHICLE. THREE DAYS LATER THEY HAD TO CONNECT TWO WIRES AT THE DEALERSHIP TO RESET THE SYSTEM. APPRECIATE THIS IS A REOCCURRING ISSUE BUT NO ONE HAS GIVEN US DETAILS OF WHAT CAUSE THE ISSUE OR THE OVERALL IMPACT ON SAFETY FEATURES.

DRIVING DOWN THE HIGHWAY THE VEHICLE STARTED SHIFTING WEIRD COASTED TO A STOP THE VEHICLE. THE VEHICLE DISPLAYED AN ERROR TRANSMISSON PROBLEM APPLY PARKING BRAKE WHEN STOPPED. THE CAR ALSO DISPLAYED ERRORS RELATED TO THE BLIND SPOT MONITORING AND EMISSIONS SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER AND NEEDED TRANSMISSON REPLACED WITH ONLY 312 MILES ON THE VEHICLE.

WE RECENTLY PURCHASED THE NEW 2019 HONDA ODESSEY AND THEN FOUND OUT THAT THERE IS NO WAY TO MANUALLY MOVE THE TRANSMISSION INTO NEUTRAL (OR ANY POSITION OTHER THAN PARK) IF THE ENGINE OR BATTERY DIES. THIS IS A HUGE SAFETY ISSUE. THE LOCAL HONDA DEALERSHIP SAID THAT HONDA WAS AWARE OF THE ISSUE AND WORKING ON A FIX, BUT RECOMMENDED IF WE NEEDED TO GET TOWED TO PUT DISH SOAP UNDER THE TIRES TO BE DRAGGED ONTO THE TOW TRUCK. MEANWHILE THOUGH, WHILE WAITING FOR A TOW, THE BROKEN DOWN CAR COULD POTENTIALLY BE IN THE MIDDLE OF THE ROAD WITH NO FLASHERS IF THE BATTERY IS DEAD AND NO WAY FOR POLICE OR ANYONE ELSE TO PUT THE CAR IN NEUTRAL AND ROLL IT TO SAFETY ON THE SIDE OF THE ROAD. I FILED A COMPLAINT WITH HONDA, AND THEY SAID THEY HAVE RECEIVED MULTIPLE COMPLAINTS ABOUT THIS, BUT THEY ARE NOT WORKING ON A FIX AND IT IS 'JUST HOW THE CAR IS DESIGNED'. THEY SAID THAT THEY 'THINK' THERE IS A SPECIAL TOOL THAT ONLY THEIR AAA ROADSIDE ASSISTANTS HAVE THAT MIGHT BE ABLE TO MANUALLY OVERRIDE, BUT THE LOCAL DEALERSHIP WAS NOT AWARE OF ANY SUCH TOOL, AND ANY OTHER TOW TRUCK DRIVERS WOULD NOT HAVE THIS SUPPOSED TOOL. GIVEN THAT THIS IS A SAFETY ISSUE, I FOUND THAT ANSWER UNACCEPTABLE AND AM HOPING YOUR REGULATORY AGENCY CAN INTERVENE TO PROMPT ACTION TO FIX THIS ISSUE. THE OLD 2018 MODEL AND OTHERS ALWAYS HAD A MANUAL OVERRIDE OPTION, AND THE 2019 VERSION NEEDS TO HAVE THAT SAME OPTION FOR SAFETY, IN CASE OF EMERGENCY.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB

SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES.

THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM. REAR BACK UP CAMERA DOES NOT WORK. RADIO DOES NOT WORK AND CARPLAY DOES NOT WORK

NEW ODYSSEY WITH 3K MILES MY BRAKS MAKING GRINDING NOISE AND UNABLE TO COME TO FULL STOP AS NORMAL TIME AND DISTANCE

AFTER A WEEK OF DRIVING A BRAND NEW HONDA ODYSSEY 2019, WITH 177 MILEAGE, THE CAR HAD TRANSMISSION PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEM, AND EMISSION SYSTEM PROBLEM. AS I WAS EXITING THE FREEWAY, I NOTICED THE CAR WAS NOT ACCELERATING WHEN I PUSHED THE GAS PEDAL. WHEN THE GAS PEDAL WAS PUSHED, I SAW THE RPM INCREASED TO 5000-6000R/MIN AND I HEARD LOUD VROOM NOISE COMING OUR FROM MY CAR. WHILE THE CAR STILL HAD SOME MOMENTUM RIGHT OFF THE FREEWAY, I MADE TWO RIGHT TURN AND CAME TO A COMPLETE STOP AT THE STOP SIGN NEAR MY APARTMENT. THIS INCIDENT HAPPENED AT AROUND 8:30PM, AND OTHER CARS HAD TO DRIVE AROUND US. MY WIFE AND TWO TODDLERS WERE IN THE CAR WITH ME. WE WERE VERY FRIGHTENED BY THIS INCIDENT AS WE COULD NOT BELIEVE AN ENGINE/TRANSMISSION FAILURE CAN HAPPENED TO A BRAND NEW HONDA CAR WITH ONLY 177 MILEAGE.

2019 HONDA ODDESAY BATTERY DIED ON US AT 2960 MILES! AFTER MY WIFE AND MY TWO BABIES, DROVE THE CAR FOR ALMOST 45 MIN. WENT TO THE ZOO AND CAME BACK 4 HOURS LATER ONLY TO FIND THE CAR BATTERY DEAD! 4/7/19, 4:45 PM! CALLED HONDA ROAD ASSISTANT AND WHEN FINALLY ARRIVED AT 5:20 PM HE HAD A HARD TIME CLAMPING HIS PORTABLE BATTERY PACK INTO THE CAR BATTERY DUE TO LIMITED SPACE AROUND THOSE BATTERY TERMINAL CONNECTIONS. HE HAD TO HOLD THE CLAPS MANUALLY IN PLACE! SO EVEN IF I HAD WAS THERE AND HAD A PORTABLE BATTERY I COULDN'T START UP THE CARS SINCE IT WAS IMPOSSIBLE TO CLAMPS TO BATTERY TERMINALS SECURELY AND JUMP INSIDE TO PUSH THE IGNITION KEY!

THE VEHICLE DOWN SHIFTS TO A LOWER SPEED DURING TRAVEL. IT OCCURRED WHILE DRIVING 45 MILES/HR, AT 70 MILES/HR AND WHEN THE VEHICLE IS ON CRUISE. FIRST TIME IT HAPPENED I THOUGHT THE TRANSMISSION BROKE. IT WAS IN THE MIDDLE OF THE TRAFFIC. A COUPLE OF MESSAGES POPPED ON THE DASH, 'TRANSMISSION SYSTEM PROBLEM' AND 'BLIND SPOT INFO. SYSTEM PROBLEM'. I PUSHED THE REVERSE BUTTON IT WAS INACTIVE, NEUTRAL WAS WORKING. TOOK THE CAR INTO A PARKING LOT AND CALLED THE DEALER. DEALER ASKED IF I TURNED THE ENGINE OFF AND ON. I DID THAT AND THE ISSUE WENT AWAY. A 1000 MILES LATER THE ISSUE OCCURRED AGAIN TWICE WITH IN 12 HOURS WITH A NEW MESSAGE ON TOP THE TWO FIRST MESSAGES. THIS TIME THE THIRD MESSAGE WAS 'EMISSIONS SYSTEM PROBLEM'. I TOOK PHOTOS THIS TIME OF THE MESSAGES. I TURNED THE ENGINE OFF AND ON BUT THE 'EMISSIONS SYSTEM PROBLEM' MESSAGE DID NOT GO AWAY. I TOOK THE CAR TO HONDA DEALER AND THEY COULDN'T FIND ANYTHING. AFTER THAT, AFTER + MILES LATER AFTER VISITING THE DEALER IT HAPPENED AGAIN AND THIS TIME I WAS ON THE HIGHWAY DRIVING 70 MILES PER HOUR. I CONTINUED DRIVING ON LOW GEAR TO GET OFF THE HIGHWAY. I TURNED OFF THE ENGINE AND TURNED IT ON AGAIN THEN IT WAS OK. ANOTHER TIME MY WIFE WAS DRIVING THE VEHICLE WITH THE CRUISE ON AND IT DID THE SAME THING AGAIN. THAT IS A TOTAL OF 6 TIMES WITHIN 20000 MILES. IT HAPPENED AT ABOUT 10000 MILES, 15000+ MILES, 160159 MILES I TOOK THE CAR TO ANOTHER HONDA DEALER THIS TIME AND THEY COULDN'T FIND ANYTHING. I CONTACTED HONDA TO REPORT T

WAS DRIVING ON A RURAL HIGHWAY AT ABOUT 55MPH ON A SUNNY MILD DAY WHEN MY SUNROOF EXPLODED. NO OTHER CARS, TREES OR OVERPASSES PRESENT. THE SUNROOF EXPLODED OUTWARD LIKE IT HAD BEEN SHOT FROM INSIDE THE CAR. SOUNDED LIKE A HUGE EXPLOSION. WE HAD 7 PEOPLE IN MY VAN INCLUDING 5 CHILDREN. LUCKILY THE SCREEN WAS SHUT OR GLASS WOULD'VE RAINED DOWN ON ALL OF US. WAS SO STARTLING WE COULD'VE EASILY LOST CONTROL OF THE CAR AS WELL BUT LUCKILY WE DIDN'T.

VAN RANDOMLY SLAMMED ON THE BRAKES, WITH NOBODY IN FRONT OF ME, WHILE I WAS GOING 75MPH ON THE HIGHWAY. VAN WILL SPORADICALLY NOT ACCELERATE WHEN PRESSING GAS PEDAL, THEN SLOWING START TO MOVE BUT NOT FAST ENOUGH TO PULL INTO TRAFFIC ON CITY STREET, CAUSING ME TO ALMOST BE T-BONED 5 TIMES THEN DECIDE TO START RAPIDLY ACCELERATE AND MAKE ME FISH TAIL. AFTER PUTTING VEHICLE IN PARK, IT ROLLS 6"-12" (DEPENDING ON INCLINE). TOO MANY TECH ISSUES TO LIST (REAR BACKUP CAMERA STOPS WORKING WHILE IN USE, AUDIO WILL TURN OFF AN NOT TURN BACK ON WHILE DRIVING, NAVIGATION HAS BEEN "LOADING" FOR MONTHS, ETC)

WORRIED SOMEBODY TRIED HACKING INTO MY CAR/ COMPUTER. WHILE RETURNING FROM A BIKE RIDE ABOUT 300 FT AWAY CAR STARTED BEEPING, LIGHTS CAME ON.

ON DECEMBER 19, 2018, THE DAY AFTER WE HAD THE MAINTENANCE AND BRAKE FLUID REPAIRED, WE WERE DRIVING THE CAR ON A FREEWAY. SUDDENLY, THE CAR SHOOK WILDLY FOR A MOMENT AND THICK WHITE SMOKE STARTED TO ISSUE FROM THE CAR. TO MAKE MATTERS WORSE, THE ACCELERATOR DID NOT WORK, SO OUR CAR COULD ONLY REACH SPEED UP TO 25 MILES PER HOUR, MUCH SLOWER THAN THE OTHER CARS HONKING AND RACING PAST US ON THE FREEWAY. WE BARELY MADE IT TO THE NEXT EXIT, WHERE WE HAD TO PARK AT THE NEAREST GAS STATION TO CHECK WHAT WAS GOING ON. WE WERE UNDER EXTREME DANGER AND STRESS FROM THIS INCIDENT AS IT HAPPENED IN THE MIDDLE OF THE ROAD AND WE WERE EXTREMELY CLOSE TO COLLIDING WITH OTHER CARS. HONESTLY, NO WORDS CAN DARE TO EXPRESS THE FEAR AND DREAD OF IMMINENT DEATH WE EXPERIENCED THAT TIME. WE THOUGHT WE WERE GOING TO BE CRUSHED TO DEATH AT THAT MOMENT. AFTER A FEW MINUTES IN A NEARBY PARKING LOT, WHEN WE STARTED THE CAR AGAIN, THE CHECK ENGINE LIGHT WAS GONE, AND THE ACCELERATOR STARTED WORKING NORMALLY. HOWEVER, ALTHOUGH THE PROBLEM HAS SEEMED TO HAVE 'GONE AWAY' FOR NOW, WE DO NOT KNOW WHEN OR WHERE IT MAY OCCUR AGAIN. IT SCARES US THAT THE CAR SEEMS SO INNOCENTLY NORMAL AGAIN.

AROUND LATE AUGUST OR EARLY SEPTEMBER OF 2018, WE STARTED EXPERIENCING SOME PROBLEMS WITH THE ACCELERATOR. ONE OF OUR OFFICE WORKERS HAD TWO ACCIDENTS WHILE PARKING DUE TO THE MALFUNCTION OF THE ACCELERATOR. THE ACCELERATOR SANK DOWN SUBTLY AS IF SHE WAS PRESSING AGAINST SORT OF A SPONGE WHEN SHE STEERED THE WHEEL AT A CERTAIN ANGLE. AS A RESULT, THE CAR CRASHED AGAINST THE WALL AND WE HAD NO CHOICE BUT TO REPAIR THE BUMPER. ORIGINALLY, WE THOUGHT THE PARKING ACCIDENT WAS DUE TO LACK OF DRIVING EXPERIENCE OF OUR OFFICE WORKER AND PAID THE FULL REPAIR COST OURSELVES. HOWEVER, A SENIOR EXECUTIVE AT MY COMPANY WITH 27 YEARS OF ACCIDENT-FREE DRIVING EXPERIENCES ALSO CLAIMED MULTIPLE TIMES TO HAVE EXPERIENCED THE SAME SPONGE-LIKE SINKING IN THE ACCELERATOR WHILE DRIVING THE CAR.

MY MAIN ISSUE HAS TO DO WITH DOWNSHIFTING. SINCE THESE NEW VANS HAVE NO EMERGENCY BRAKE PEDAL TO USE IF ALL BRAKING FAILS, I BECAME VERY CONCERNED WHEN I NOTICED THAT THE 9-SPEED REVS THE MOTOR UP GOING DOWN HILL WHILE DOWNSHIFTING. THIS IS TO SUCH A LEVEL THAT THE VEHICLE CANNOT ENGINE BRAKE ITSELF. YOU ABSOLUTELY HAVE TO HIT THE BRAKES BECAUSE IT WILL NOT SLOW ITSELF DOWN. SO, WHEN COASTING DOWN A 6% AND STEEPER GRADE WITH NO ACCEL PEDAL AT ALL.....THE TRANSMISSION DOES NOT GEAR DOWN ON ITS OWN AT ALL. IT WILL FREE WHEEL. WHICH IS FINE. SO, WHEN THE ACC CRUISE IS ENGAGED WITH THE MINIMUM FOLLOW DISTANCE SET, ON A 6% OR STEEPER GRADE.....THE TRANSMISSION WILL SEQUENTIALLY DOWNSHIFT. UPON EACH DOWNSHIFT THE ENGINE THROTTLE IS BLIPPED CAUSING THE VEHICLE TO SPEED DOWNHILL A BIT MORE.....AND A BIT MORE. WHEN YOU GET TO THE D5 TO D4 DOWNSHIFT THE THROTTLE IS AGRESSIVELY BLIPPLED AND THE VAN WILL SPEED AHEAD AS IF TO PASS. SOMETIMES SPEEDS WILL REACH 75MPH DOWN HILL AND AGRESSIVE BRAKING IS REQUIRED BY THE DRIVER. YOU THEN LOSE YOUR PRESET ACC. . KNOWING THAT I HAVE NO EMERGENCY BRAKE PEDAL THAT I CAN MODULATE PRESSURE/BRAKING WITH THE RELEASE HANDLE. SO. WHEN USING STANDARD CRUISE CONTROL SET ON A 6% OR STEEPER GRADE.....THE TRANSMISSION WILL DOWNSHIFT. UPON EACH DOWNSHIFT THE ENGINE THROTTLE IS BLIPPED CAUSING THE VEHICLE TO SPEED DOWNHILL A BIT MORE.....AND A BIT MORE. WHEN YOU GET TO THE D5 TO D4 DOWNSHIFT THE THROTTLE IS AGRESSIVELY BLIPPLED AND THE VAN WILL SPEED AHEAD AS I

SINCE I PURCHASED THIS VEHICLE THE HEADLIGHTS DIM WAY DOWN AND SOMETIMES CHANGE INTENSITY GREATLY EVERY SINGLE TIME THE A/C COMPRESSOR CLUTCH ENGAGES AND DRAWS CURRENT. ALL LIGHTING ACROSS EVERY SYSTEM IN THE VEHICLE DIMS WAY DOWN AS WELL. THAT IS, INTERIOR ILLUMINATION, INSTRUMENT CONSOLE AND PANEL, EXTERIOR MARKER LIGHTS. ALL LIGHTING DIMS WHEN THE COMPRESSOR CLUTCH ENGAGES. THE LOCAL DEALERSHIP HAS TRIED A FEW THINGS AS INSTRUCTED BY THE MANUFACTURER BUT THE SITUATION HAS NOT BEEN CORRECTED. WHILE OUT ON FREEWAYS AT NIGHT FOLLOWING BEHIND OTHER VEHICLES, THE DRIVER WILL BECOME ANNOYED IN FRONT THINKING THAT I AM PURPOSEFULLY FLICKERING OR FLASHING THE HEADLIGHTS TO ENCOURAGE THEM TO SPEED UP OR MOVE OUT OF THE WAY. THIS CAN CAUSE A DANGEROUS SITUATION. THIS SITUATION HAS BEEN PRESENT SINCE THE VEHICLE WAS PURCHASED IN NOVEMBER 2018 AND REMAINS.

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED TWICE WITHIN THE LAST TWO WEEKS. THE DEALER (HONDA SUPERSTORE OF LISLE, 4475 LINCOLN AVE, LISLE, IL 60532, (630) 852-7200) REPLACED THE WINDSHIELD THE FIRST TIME, BUT IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE CONTACT WENT TO SPEAK TO THE DEALER UPON THE SECOND WINDSHIELD CRACK, BUT THEY WOULD NOT ACKNOWLEDGE THE POSSIBILITY OF DEFECTIVE GLASS OR COVER THE WINDSHIELD REPAIR. THE MANUFACTURER WAS CONTACTED AND SIDED WITH THE DEALER. THE CONTACT WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 4,500.

UPON STARTUP OF THE VEHICLE, A STRONG BURNING SMELL WAS SENSED. THE VEHICLE WAS BRIEFLY PUT INTO A SLOW REVERSE TO TAKE IT OUT OF THE GARAGE AND A VERY ROUGH IDLE STARTED, BLACK SMOKE APPEARED OUT OF THE TAIL PIPE AND EVERY POSSIBLE ERROR MESSAGE APPEARED ONE AFTER THE OTHER ON THE DASH. THE VEHICLE WAS THEN BRIEFLY PUT INTO DRIVE FOR A COUPLE INCHES FORWARD BACK INTO THE GARAGE WITH VERY LITTLE POWER ON ACCELERATION AND AN EVEN STRONGER BURNING SMELL. THE DEALER WAS CONTACTED AND ADVISED HAVING THE CAR TOWED IN TO BE EVALUATED. UPON EVALUATION THE DEALER ADVISED THAT THE ISSUE WAS A LEAKING FUEL INJECTOR CAUSED BY A FAULTY FUEL RAIL DESIGN FROM THE FACTORY. THE INJECTOR LEAK CAUSED TOO MUCH FUEL TO BE PUT INTO THE CYLINDER CAUSING THE SPARK PLUGS TO FOWL OUT. THE DEALER STATED HONDA WAS AWARE OF THE ISSUE ALSO IN 2018 MODELS AND THEY ASSUMED THEY WOULD HAVE CORRECTED THE FUEL RAIL DESIGN FOR THE 2019 MODEL. THE DEALER THEN ADVISED THAT THEY COULD NOT MAKE ANY REPAIR UNTIL THE REDESIGNED FUEL RAIL WAS RELEASED A MONTH FROM NOW. THE VEHICLE WAS PURCHASED NEW 2 MONTHS AGO AND CURRENTLY HAS APX 5,000 MILES. THE FACT THAT THIS WAS CAUSED BY AN ERROR IN THE FUEL RAIL DESIGN FROM THE FACTORY INDICATES THE PROBLEM LIKELY HAS BEEN CAUSING DAMAGE AND POSING A SAFETY RISK OF POSSIBLE ENGINE FIRE FROM THE LEAKING FUEL INJECTOR THE ENTIRE 5,000 MILES OF OWNERSHIP. ALSO, IT IS UNKNOWN HOW THE LEAK MAY AFFECT THE ENGINE IN THE FUTURE DUE TO THE LEAK AND DESIGN FLAW PERSISTING SINCE IT WAS

I RETURNED HOME FROM PICKING UP MY CHILDREN FROM SCHOOL, AND THE PASSENGER DOOR ON THE DRIVER'S SIDE WOULD NOT CLOSE. CONTACTED DEALERSHIP, THEY HAD NO ANSWER BUT TO TOW THE VEHICLE TO THEM. BRAND NEW, 6 DAYS OLD HONDA ODYSSEY ELITE 2019, POWER SLIDING DOOR DOES NOT CLOSE ELECTRICALLY OR MANUALLY. THE VEHICLE WAS STATIONARY. VEHICLE HAD TO BE TOWED BACK TO THE DEALERSHIP.

VEHICLES IN MOTION ON FREEWAY AND CITY ROADS. DASH WARNING LIGHTS GO HAYWIRE WHEN DRIVING. LOSS OF OF LANE KEEP ASSIST AND ADAPTIVE CRUISE CONTROL WHILE DRIVING IS A SERIOUS SAFETY ISSUES. ALL WARNING LIGHTS TURN ON. DEALERSHIP RESET THE COMPUTER BUT ISSUE NOT RESOLVED. ISSUE HAS BEEN HAPPENING SINCE OCTOBER 2018. HONDA ROSEVILLE AUTOMALL DEALERSHIP MADE REPAIRS YESTERDAY 12/27/18 BY RESETTING COMPUTER. STILL DID NOT FIX PROBLEM.

CAR SHIFTS INTO PARK WHILE DRIVING

(EVENT 1 AND 2 HAPPENED 10 MINUTES APART) OUR NEW VAN SHIFTS IN THE PARK WHILE DRIVING AT HIGHWAY SPEEDS (62 MPH). WE TOOK IT TO FREEWAY HONDA THE FIRST TIME AND THEY WERE UNABLE TO RENDER ANY ERRORS, SO THE VEHICLE WAS RETURNED TO US. (EVENT 3) OCCURRED ON 12/16/2018 AROUND 11:42 AM. WE WERE DRIVING NEAR THE 405/5 Y MERGE AND THE CAR SUDDENLY SHIFTED INTO PARK. WE WERE ABLE TO CAPTURE THIS EVENT ON VIDEO AND HERE IS THE DIRECT YOUTUBE LINK TO THE EVENT: HTTPS://YOUTU.BE/KIZTKMOYI-M . CAR IS CURRENTLY AT THE HONDA DEALER WHERE THEY STATED THEY WILL REPLACE THE TRANSMISSION. THERE IS ALSO A "CRASH MITIGATION ERROR" THAT APPEARS IN OUR INSTRUMENT PANEL FROM TIME TO TIME THAT THE DEALERSHIP IS UNABLE TO REPRODUCE AND CANNOT FIX.

VEHICLE IS PROHIBITED FROM SHIFTING TRANSMISSION OUT OF PARK WHEN ENGINE IS NOT RUNNING. IF VEHICLE ENGINE SHUTS OFF AND WILL NOT RE-START AND VEHICLE IS IN UNSAFE LOCATION (I.E. IN A ROADWAY), THE PUSH-BUTTON TRANSMISSION PROHIBITS SHIFTING THE CAR TO NEUTRAL IN ORDER TO PUSH IT OUT OF THE ROADWAY OR TO LOAD ON A FLATBED TOW TRUCK. THIS IS POTENTIALLY DANGEROUS IF THE VEHICLE IS PROHIBITED FROM BEING MOVED IF IT IS UNABLE TO START THE MOTOR BUT THE VEHICLE STOPS IN A POTENTIALLY DANGEROUS LOCATION (RAILROAD TRACKS, INTERSECTION, ETC).

I BOUGHT MY 2019 HONDA ODYSSEY EX-L NAVI RES YESTERDAY ON 9/15/18. WHILE THE VEHICLE WAS PARKED AND STATIONARY, I ATTEMPTED TO OPEN THE PASSENGER DOOR USING THE DRIVER BUTTON. IT WOULD OPEN AND THEN ABOUT HALFWAY IT WOULD CLOSE. I ATTEMPTED THIS SEVERAL TIMES WITH THE SAME RESULT. I THEN TRIED TO OPEN USING THE PASSENGER EXTERIOR HANDLES BUT STILL THE SAME RESULT. WHEN IT STARTED TO CLOSE AGAIN I TRIED TO SEE IF IT WOULD OPEN IF I MANUALLY DID IT BUT IT ALMOST CRUSHED MY HAND. LUCKILY IT WAS ONLY MY SHIRT THAT GOT STUCK. I WAS ABLE TO FORCE IT OPEN USING MY SHOULDERS. THE VEHICLE ONLY HAD 178 MILES.

1. 2ND ROW DRIVER AND PASSENGER SEATS DO NOT "LOCK" INTO PLACE WHEN FOLDED FORWARD, CREATING A "FREE FLYING" SEAT WHEN DRIVING/IN MOTION AND AN ENTRAPMENT ISSUE WHEN PARKED FOR 3RD ROW PASSENGERS ATTEMPTING TO EXIT THE 3RD ROW. THIS IS SPECIALLY DANGEROUS ON A HILL. MY 3 YEAR OLD HAS BEEN HIT AND INJURED BY THE SEAT ON A SEVERAL OCCASIONS. 2. ENGINE LURCHES AND STALLS WHILE IN MOTION. STALLING CAUSES POTENTIAL RISK FOR ACCIDENT. 3. DRIVER AND PASSENGER SLIDING DOOR WILL NOT OPEN ON OCCASION. THIS MEANS GETTING 2ND AND 3RD ROW PASSENGERS OUT OF TRUNK OR CLIMBING THROUGH TO DRIVER/PASSENGER SEAT. ALL OF THESE HAVE BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP, THEY CANNOT REPRODUCE 1 AND 3. HAD NO SOLUTION FOR #2 (A SIMPLE LOCKING ADDITION TO THE SEAT FOOTING WOULD FIX #2, TOYOTA SIENNA'S LOCK ON PLACE)